In the Cloud w/2600Hz

In this month’s episode, Clint and Alisa are back to recap the Cloud Comms Summit US, an industry event organized by Cavell and the Cloud Communications Alliance. This conference brings together industry analysts and service providers to review big trends in the industry and forecast for the year ahead. Whether you were unable to attend the conference or want a refresher on some of the big takeaways, we’ve got you covered!

In this episode, 2600Hz's Alisa Bartash and Clint Mohs talk about customer churn and what you can do to help reduce it—or better yet—prevent it all together. We’ll share ways you can increase brand loyalty so your customers never think twice about jumping ship and going to a competitor, even if they’re presented with a really great deal.

Happy New Year everyone! We are excited for 2021 and look forward to bringing you exciting new episodes with a twist...we want to keep the podcast fresh so we're switching things up a bit this year. This short and sweet episode gives you a sneak peek of what we're planning in 2021, how we're making the podcast even better, and topics to look forward to.

Join 2600Hz Head of Marketing, Alisa Bartash, UC Pioneer & Chief Cloud Evangelist of the Cloud Communications Alliance, Dave Gilbert, and Chief Product Evangelist of Prodoscore, Crisantos Hajibrahim, as they chat about the impact COVID-19 has had on the world, and specifically the world of Telecom. They discuss new technology that has emerged to help remote workers as well as a number of areas that need to be addressed moving forward.  This is a follow up to Episode 18: Remote Work in the Era of Coronavirus. 

Join 2600Hz Head of Marketing Alisa Bartash and 2600Hz COO & Co-Founder Patrick Sullivan for a conversation about the importance of business agility and the role it plays in 2600Hz's commitment to enabling remote work.  In this episode, Patrick and Alisa discuss how 2600Hz reprioritized their roadmap in response to rapidly changing customer needs and a massive increase in remote work due to the COVID-19 coronavirus pandemic. They also discuss how  2600Hz was able to bring new products that enable WFH to market in about a month and what businesses can do to successfully respond to their customers' needs during unprecedented events such as a pandemic.

Join 2600Hz Head of Marketing, Alisa Bartash, UC Pioneer & Chief Cloud Evangelist of the Cloud Communications Alliance, Dave Gilbert, and Chief Product Evangelist of Prodoscore, Crisantos Hajibrahim, as they chat about the benefits and challenges of remote work as the novel coronavirus continues to spread. In this episode, they discuss recent trends they've started seeing over the past few weeks as more and more employers began asking employees to work remotely, best practices for maintaining high levels of productivity after implementing a work from home strategy, and how technology can help ensure productivity isn't lost while working from home.

Join 2600Hz Strategic Marketing Manager Alisa Bartash and Mark Diaz, CEO of Vinix, for a conversation about the future of communication and technology.  In this episode, Alisa and Mark discuss how Mark takes a forward-thinking approach to his business and how Vinix's Omni Channel platform, Vinix Blast, is enhancing business communications. Mark also gives listeners advice on how to reduce attrition and keep customers long term.

Join 2600Hz Strategic Marketing Manager Alisa Bartash and James Aimonetti, Solutions Architect for 2600Hz for a conversation about redundancy.  In this episode, James and Alisa discuss the different redundancy setups, key differences between them, and what it takes to have true geo-redundancy. James also gives listeners insight into 2600Hz's redundancy setup and the advantages it provides to partners.

Join 2600Hz Strategic Marketing Manager Alisa Bartash and Asim Bhegani, National Account Manager of Solutions Provider Accounts, for T-Mobile for a conversation about how you can leverage data to increase your customers’ connectivity and mobility.  In this episode, Asim and Alisa discuss how utilizing data for failover is low-hanging fruit, some of the biggest trends you need to know about when it comes to data and mobility right now, and where the industry is headed in terms of the future of mobility and the role that 5G plays in it.

Join 2600Hz Strategic Marketing Manager Alisa Bartash and Skyetel President Chris Bardos for a conversation about what it takes to start a Carrier and some of the key considerations when bringing your business to market.  In this episode, Chris shares his experience with starting Skyetel over 5 years ago and all of the valuable insight he's learned throughout his journey. You'll also hear about how important it is to set your business apart in the market and what Skyetel is doing to accomplish that. Chris offers tons of great advice that you can't afford to miss! 

Join 2600Hz Head of Marketing, Miriam Libonati and Business Development Manager at GSA, Karine Vosberg,  as they chat through the longstanding partnership initiatives with 2600Hz and GSA and dive into the multitude of benefits GSA can offer clients across the communications industry. Join us for a fun and educational chat to learn more about how to protect your business and gain a valued partner for you communications journey.

Join 2600Hz the CEO & Co-Founder of 2600Hz as well as the Head of Marketing, Miriam Libonati,  and Asim Bhegani the National Account Manager for T-Mobile as they chat through the new partnership initiatives happening with 2600Hz and T-Mobile. T-Mobile will be sponsoring and speaking at KAZOOcon and unveiling some incredible new initiatives that only KAZOOcon attendees can learn about. 

Join 2600Hz Head of Marketing, Miriam Libonati and Htek Support Lead, Dan Bryan as they chat through the new partnership initiatives happening with 2600Hz and Htek devices. Htek will be sponsoring at KAZOOcon as a Gold sponsor and will be showing off the new Htek devices that are now provisioned on the 2600Hz platform, KAZOO.

Join 2600Hz's Alisa Bartash and Dave Gilbert, Chief Cloud Evangelist for the Cloud Communications Alliance, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Dave is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "The Changing Landscape of Customer Experience".

Join 2600Hz's Alisa Bartash and Dave Gilbert, Chief Cloud Evangelist for the Cloud Communications Alliance, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Dave is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "How the Cloud Communications Alliance is Changing the World of UC".

Join 2600Hz's Alisa Bartash and Dave Gilbert, UC Pioneer, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Dave is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "Open Discussion: Crush Sales Execution through Integrated Technologies That Transform Business".

Join 2600Hz's Alisa Bartash and Alex Aristides, CEO of M2S Integrations, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Alex is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "Simplifying and Increasing Momentum in Your Go-To-Market Strategy".

Join 2600Hz's Alisa Bartash and Mark Diaz, CEO of Vinix for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Mark is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "Providing a Seamless Omni Channel Experience to Elevate Your Customer Success: Introducing Vinix Blast".

Join Miriam Libonati, Head of Marketing at 2600Hz and the CEO of Xarios Technologies, Robin Russell, as they talk through the technical and business relationship between Xarios and 2600Hz, the upcoming excitement around KAZOOcon, and just some good old fashioned industry discussions on the exciting things changing the landscape in UC today.

Join Miriam Libonati, Head of Marketing at 2600Hz and Super Zheng, Account Manager for UCaaS Businesses, as they talk through the technical and business relationship between Yealink and 2600Hz, the upcoming excitement around KAZOOcon, and just some good old fashioned industry discussions on the exciting things changing the landscape in UC today.

Join us on episode 4 as we chat it up with CEO and Entrepreneur of Cloud Optik, Michael Sterl. Mike is an OG in the UC space and offer a wealth of knowledge ranging from sales enablement to driving focus to the end customer to how to optimize usage of data to drive behavior  and increase engagement. Mike shares his insight on industry shifts in the market and how business can stay ahead of the game by building a better strategy around all areas of the businesses, looking beyond just the technology.  Mike will be speaking at KAZOOcon 2019 on June 18th - June 20th and we hope you'll gain insight from his communications and business insight.

For episode 3, we invited Crisanto Hajibrahim, CPE & UC Evangelist as well as Dave Gilbert, Chief Evangelist at CCA and TBC at The UC Buyer - to join in on a deep rooted discussion on the disruption Google Voice for Business is making in UC, what service providers can expect to see, and how to prepare your business to stay powerful in the future.  

In this episode 2600Hz Co-Founder & COO, Patrick Sullivan, joins us to talk about the ever changing UC dynamic and how adopting a Cap & Grow strategy in today's industry could elevate your business to the next level. We touch on challenges service providers face in the space, market trends that are constantly changing the landscape and how the KAZOO platform "unique" approach is leading the charge on UCaaS & CPaaS technologies. 

Join Miriam Libonati, Head of Marketing at 2600Hz and Evan Rice the EVP of Sales and Marketing at Rev.io, as they talk through the technical and business relationship between the companies, the upcoming excitement around KAZOOcon and just some good old fashioned industry discussion.