Ang & Rob Rants
By Angela Coté & Robert Bruski
www.angandrobrants.com
Ang & Rob RantsMay 30, 2023
Revenue or Expense Focus
Angela Cote and Robert Bruski discuss one of the most prominent dividing lines in any form of entrepreneurship. Whether you're a small business owner, a franchisee, a franchisor, or part of a large multinational organization, you're either focused on revenue or you're focused on expenses. Let's get into it www.angelacote.com www.robertbruski.com
Get Your CFE with AC
For all of you franchise professionals that are getting your CFE accreditation (Certified Franchise Executive), you can now get credits through AC Inc. Angela Cote and Robert Bruski discuss this milestone! www.angelacote.com www.robertbruski.com
Success in Productivity
Angela Cote and Robert Bruski discuss a question that they both often get asked - How do you do it all? Often times entrepreneurship can seem easy. But it is actually a heck of a lot of work. In order to thrive in business you've got to be successful in productivity. Let's get to it! www.angelacote.com www.robertbruski.com
Credibility of Coaches
Angela Cote and Robert Bruski talk about how a business coach builds, brings, and earns credibility when working with businesses and franchises that are part of a model that is new to them. www.angelacote.com www.robertbruski.com
Using Franchisees as Coaches
Angela Cote and Robert Bruski use this episode to talk about a polarizing subject. Should franchisors use franchisees as business coaches for the rest of the franchise system? Some believe that they should. Some believe that they shouldn't. Tune in to find out. www.angelacote.com www.robertbruski.com
Unlocking Profitability
Angela Cote and Robert Bruski discuss a hot topic that landed Angela a keynote speaking spot with Karly Arnott from Tutor Doctor at the Women in Franchising Clubhouse room on unlocking profitability within a franchise business. And you guessed it, it's about providing active and intentional support to franchisees and business owners. http://www.angelacote.com http://www.robertbruski.com
Feed The Field
Angela Cote and Robert Bruski touch on the filling of the long-awaited, gap in franchising - field support. It's been years since someone has come along and brought a strategy for growing franchise systems to the industry that truly makes a change. AC has done it again! http://www.angelacote.com http://www.robertbruski.com
AC at the FBR Summit
Angela Cote chats with Robert Bruski about AC's involvement in the upcoming Franchise Business Review (FBR) summit. AC and FBR have formed a partnership with the goal of increasing franchisee happiness and profitability. It's going to be wonderful! http://www.angelacote.com http://www.robertbruski.com
Visionary vs Integrator
Angela Cote and Robert Bruski talk about a concept that comes up in a lot of Gino Wickmans work - the idea of the visionary and the integrator within a company. How do they differ and how do they work together? These are distinct roles but so critical to success. https://www.angelacote.com https://www.robertbruski.com
Franchisee Shareholder Value
Building value in your business is important as a franchisee as not only does it help with growth, but it also helps with future succession planning. However, this value can come in many formats. In this episode, Angela Cote and Robert Bruski touch on a few issues, including company valuation.
http://www.angelacote.com
http://www.robertbruski.com
ChatGPT and AI
In this episode, Angela Cote and Robert Bruski discuss artificial intelligence and ChatGPT from the standpoint of key takeaways learned during the groundbreaking roundtable from Dan Monaghan at the AC roundtables.
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http://www.robertbruski.com
Value of Financial Statements
Angela Cote and Robert Bruski take this episode to talk about the unspoken value of financial statements. Most people think it is just something you have to do so that you don't get in trouble. But there is so much more to it!
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http://www.robertbruski.com
Secret to Success
In this episode, Angela Cote and Robert Bruski discuss the key takeaways from the AC Retreat 2023. Most specifically they discuss the magic that happened at the retreat which enabled attendees to make critical business decisions and changes to ensure success in their business, and what was the catalyst to creating this secret to success. Spoiler: it has to do with comfort zones.
http://www.angelacote.com
http://www.robertbruski.com
Accountability
Angela Cote and Robert Bruski chat about what an accountability chart is, what it means, how to create one, and specifically, how it differs from an organizational chart. Spoiler: It's a tool to ensure that your team knows what their responsibility is and for you to know how to grow most efficiently.
http://www.angelacote.com
http://www.robertbruski.com
Multi Unit Ownership
Angela Cote and Robert Bruski talk about owning multiple franchise locations in this episode of the podcast. Specifically, what sort of tasks come along with it and what sort of personality traits are required to be a franchisee that owns multiple locations.
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http://www.robertbruski.com
Core Values
Often overlooked, but always necessary. Angela Cote and Robert Bruski chat in this episode about the necessity to have strong core values that represent your brand and company, as well as ones that your team can truly live by.
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http://www.robertbruski.com
Not Location, Location, Location
Angela Cote and Robert Bruski talk about business mantras - specifically "location, location, location" and how they can be misleading or incorrect. There is much more that goes into building a business than just listening to a quote you hear online.
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http://www.robertbruski.com
Current Economic Conditions
With so much going on in the world, economically and politically, there must be some sort of impact on small businesses and franchising. Angela Cote and Robert Bruski get into some of the weeds of what's going on in this episode.
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EFC 2022 Takeaways
Angela Cote and Robert Bruski, hot off the trail of the International Franchise Association's Emerging Franchisor Conference 2022 in Nashville TN, discuss their key takeaways and learnings. Check it out in this episode if you missed the conference.
http://www.angelacote.com
http://www.robertbruski.com
Veteran Franchisees
There is always a lot of buzz about veterans as franchisees, and for good reason. In this episode, Angela Cote and Robert Bruski break down some key takeaways that they learned about veteran franchising from the most recent community AC Roundtable.
https://www.angelacote.com
https://www.robertbruski.com
Drive
Angela Cote and Robert Bruski break apart the teachings of Daniel Pink from his book "Drive" and discuss the 3 things that drive people to perform. Can you guess what they are? Tune in to find out.
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Grassroots vs Guerrilla
Angela Cote and Robert Bruski jump into discussing the difference between grassroots marketing and guerrilla marketing, and how they can be used as of method of deploying community marketing to help franchisees grow.
http://www.angelacote.com
http://www.robertbruski.com
New Franchisee Training
Angela Cote and Robert Bruski talk about a really hot topic in this week's episode - new franchisee training. This is a critical component for every franchisor to nail in order to set up their new franchisees for success. So what does it entail and what are some things you should consider? Tune in to find out.
http://www.angelacote.com
http://www.roberbruski.com
Behavioural Testing
Angela Cote and Robert Bruski are back at it with another episode! In this one, the duo chats about the necessity, amongst other things, to do behavioural and personality testing on prospective franchisees, and even internal staff.
http://www.angelacote.com
http://www.robertbruski.com
Working With The Right People
Angela Cote and Robert Bruski use this episode to talk about the value of collaboration specifically with people that are right for you. When you work and connect with people that have the same mission or core values, these end up being the right people for you. And, collectively you will thrive.
http://www.angelacote.com
http://www.robertbruski.com
Uses of Virtual Reality
Right off last week's episode, Angela Cote and Robert Bruski start to talk beyond what virtual reality is and rather get into how it can be used for things outside of entertainment (medicine, education, training, etc.). And, more importantly, they start to touch on the unique experience that people have to become business owners by opening their own Ctrl V location.
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What is Virtual Reality
Angela Cote surprises Robert Bruski in this episode and decides to talk about his franchise system, Ctrl V. They get into what virtual reality is and how it is accessible to every type of person - not just the gamer. They eventually start chatting up about uses for virtual reality in anticipation of the next episode.
http://www.angelacote.com
http://www.robertbruski.com
Vetting Questions
Angela Cote and Robert Bruski recall the most recent roundtable on vetting franchisees. In this episode, they chat about some of the best questions that established franchisors use to ensure that a franchising prospect is right for their team.
http://www.angleacote.com
http://www.robertbruski.com
Knowing Your Why
Angela Cote and Robert Bruski take this episode to discuss a person's "Why". Specifically what happens when it changes and how it relates to goals, mission, and BHAGs.
http://www.angelacote.com
http://www.robertbruski.com
Management vs. Leadership
Angela Cote and Robert Bruski dive deep into the difference between management and leadership. This is a critical topic for anyone looking to build a successful company and culture. Especially when it comes to the distinction between Authority and Influence.
http://www.angelacote.com
http://www.robertbruski.com
Initial Training
Angela Cote and Robert Bruski jump in to this episode of the A&R Rants to discuss initial training for franchisees. A very important component of getting a franchisee going on the right path, initial training has a number of facets to consider. Here are just a few.
https://www.angelacote.com
http://www.robertbruski.com
Sincere Content Creation
Angela Cote and Robert Bruski use this episode of their rants to discuss the value that comes along with creating content that is sincere and the impacts this can have as compared to something that is "polished".
https://www.angelacote.com
http://www.robertbruski.com
Grand Opening Marketing Part 2
In this, the second episode of a two-part series, Angela Cote and Robert Bruski jump deeper into Grand Opening marketing, including tackling things to think about if your franchise system doesn't have a physical location - territory launches.
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http://www.robertbruski.com
Grand Opening Marketing Part 1
Angela Cote and Robert Bruski take on some topics focused on Grand Opening Marketing in this two-part series. What is its purpose? How do you do it well? What things to consider? You're gonna love it!
https://www.angelacote.com
http://www.robertbruski.com
Hiring for Franchisors
Angela Cote and Robert Bruski, dive into some things to remember, as franchisors, when hiring people for your corporate team. Searching for someone who has franchise experience above all else isn't always the best path to go down.
https://www.angelacote.com
http://www.robertbruski.com
Working ON Your Business
Angela Cote and Robert Bruski, hot off the heels of the most recent conference circuit, discuss learnings. Specifically, the duo chats about the key takeaway of working ON one's business as compared to IN one's business. The AC Retreat in Cancun, Mexico 2022 was a perfect example!
http://www.angelacote.com
http://www.robertbruski.com
FRANCHISEE SPECIAL - Productivity Hacks
In this episode of the FRANCHISEE SPECIAL series of Ang & Rob Rants, Angela Cote and Robert Bruski help to share some light on how franchisees and small business owners can be more productive in their daily routine so that they can achieve their goals and have some more free time to relax... or go after the next goal.
FRANCHISEE SPECIAL - Demystifying Metrics
In this episode of the FRANCHISEE SPECIAL series of Ang & Rob Rants, Angela Cote and Robert Bruski take away all of the hocus pocus that surrounds financial statements, KPIs, and metrics. It's necessary to understand and monitor these things as a small business owner, but that doesn't mean that they need to be intimidating.
FRANCHISEE SPECIAL - Overcoming Roadblocks in Local Marketing
In this episode of the FRANCHISEE SPECIAL series of Ang & Rob Rants, Angela Cote and Robert Bruski break down some of the roadblocks that small business owners and franchisees may have in executing on community marketing ideas. If you're having trouble starting, this episode is for you.
FRANCHISEE SPECIAL - Local Marketing Ideas
In this episode of the FRANCHISEE SPECIAL series of Ang & Rob Rants, Angela Cote and Robert Bruski give away a list of freebies. Yeah, that's right. The two of them sat down and started to hash away some ideas on actual community marketing tactics that franchisees can use to grow their business. You're not going to want to miss this one.
FRANCHISEE SPECIAL - Fire Up Your Local Marketing
In this episode of the FRANCHISEE SPECIAL series of Ang & Rob Rants, Angela Cote and Robert Bruski chat about the concept of community marketing and how important it is for business growth. If you think a local business, like a franchise, is going to make leaps and bounds just from paid ads and no community marketing, you're out to lunch. Check out this episode to find out why.
FRANCHISEE SPECIAL - Retaining Employees Part 3 - Incentive Programs
In this episode of the FRANCHISEE SPECIAL series of Ang & Rob Rants, Angela Cote and Robert Bruski blast into the most asked about topic in retaining employees - incentive programs. There are so many options... but how do you differentiate yourself from the competitor's incentive programs? You're going to have to listen to find out!
FRANCHISEE SPECIAL - Retaining Employees Part 2 - Tactics
In this episode of the FRANCHISEE SPECIAL series of Ang & Rob Rants, Angela Cote and Robert Bruski chat about how important it is, as well as ways to create, loyalty within your workforce as a tool to help retain your most valuable staff. Boom! Can't miss this one.
FRANCHISEE SPECIAL - Retaining Employees Part 1 - Culture
In this episode of the FRANCHISEE SPECIAL series of Ang & Rob Rants, Angela Cote and Robert Bruski dive into one of the most cliche words in business - "Culture". Although cliche in today's world, if you nail culture, it could be the number one thing that keeps you retaining your employees. Take a listen to their thoughts!
FRANCHISEE SPECIAL - Hiring & Interview Tips
In this episode of the FRANCHISEE SPECIAL series of Ang & Rob Rants, Angela Cote and Robert Bruski jump right into some quick and easy hacks that franchisees can use when hiring and interviewing new employees to make sure that they get the right person for their business.
FRANCHISEE SPECIAL - Attracting A-Player Employees
In this episode of the FRANCHISEE SPECIAL series of Ang & Rob Rants, Angela Cote and Robert Bruski start off by talking about ways to attract A-player employees. Everyone is always looking for the best person that they can hire (within their budget), so let's talk about how to get that done and why it is so important.
Goals & Announcement
In this first episode of the year Angela Cote and Robert Bruski talk about setting goals in a way that you can surpass them. And the duo also drop an announcement that is super exciting!
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Managing Mindset
People are oftentimes talking about having a positive mindset. But that is unrealistic to have all the time. What they really mean is managing your mindset. Angela Cote and Robert Bruski elaborate on this concept in this episode.
http://www.angelacote.com
http://www.robertbruski.com
Pressure is a Privilege
In this second follow-up to the Keynote by Jesse Itzler at the 2021 Franchise Leadership and Development Conference, Angela Cote and Robert Bruski elaborate on how pressure is a privilege.
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http://www.robertbruski.com
Don't Negotiate Your Goals
Angela Cote and Robert Bruski dive into learnings from Jesse Iztler at this year's Franchise Leadership and Development Conference in Atlanta. Specifically, they tackle the key takeaway of not negotiating your goals. Tune in to see exactly what that means.
http://www.angelacote.com
http://www.robertbruski.com
Money Flows
In this episode, Angela Cote and Robert Bruski break down some news and details about raising capital as a franchisor, especially an emerging franchisor.
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http://www.robertbruski.com
Awards and Free PR
PR is incredibly important for a brand's growth. A lot of it can be procured for free, and one form of PR is awards and recognition. It contributes towards the goal of garnering attention. Check out Angela Cote and Robert Bruski chat about exactly that in this episode.
http://www.angelacote.com
http://www.robertbruski.com
Find Your Tribe
You know what they say... "Show me your friends and I'll show you your future." It is important to hang around with people that build you and raise you up. Finding your tribe is critical to personal and business life. And, like anything, plays a huge role in franchising. Angela Cote and Robert Bruski talk about that in this episode.
http://www.angelacote.com
http://www.robertbruski.com
Leads From The Industry
Lead generation is always top of mind for franchisors who are looking to grow. But have you ever considered looking for leads within the industry that you operate in rather than within an entrepreneurship or franchising industry? Angela Cote and Robert Bruski break it down in this episode.
http://www.angelacote.com
http://www.robertbruski.com
(LIVE) Limiting Beliefs
A special, live & in-person, episode of Ang & Rob Rants with Angela Coté and Robert Bruski. The duo tackles the factor that holds most entrepreneurs and franchisors back from achieving their dreams - limiting beliefs. Everyone has them; beliefs or views that hold you back. It's time to figure out what they are and get over them so that you can prosper!
(LIVE) Operational Mistakes
A special, live & in-person, episode of Ang & Rob Rants with Angela Coté and Robert Bruski. The duo tackles the biggest operational mistake that a franchisor can make. You can do a lot to build a franchise system but mistakes are always possible. So let's get ahead of them and sort them out sooner rather than later.
Give Me Some Praise
Leadership comes in many forms, but one of the cornerstones to being able to lead your team successfully is to provide praise. How do you do that? Well, Angela Cote and Robert Bruski dive deep into realizing who really works for who in this episode.
http://www.angelacote.com
http://www.robertbruski.com
The Right Fit
Working with the right people is critical to success. Taking on any client, teammate, or any franchisees in search of the almighty buck will spell disaster in the future. Don't be afraid to say "No." Angela Cote and Robert Bruski chat a bit about this concept in this week's episode.
http://www.angelacote.com
http://www.robertbruski.com
Intro to Crypto
Cryptocurrency, blockchain, and the talk lately about decentralizing the financial systems have all been raising some questions. Angela Cote and Robert Bruski do a really brief and quick intro to the concept for beginners.
Invoking Your Superpowers
Everyone has some kind of superpower or expertise that comes from deep within. Different than a skill but not quite a trait. Angela Cote and Robert Bruski have a brief chat about invoking and determining your superpower so that you can achieve what you're going after.
Hiring a Marketing Person
HAPPY BIRTHDAY, ANGELA! Listen to Angela Cote and Robert Bruski chat about hiring a marketing person for your franchise system. So many great nuggets, all while Angela celebrates her birthday.
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http://www.robertbruski.com
Succession Planning
Talking about what happens at the end of a franchise agreement shouldn't be done when the agreement is about to expire. This needs to be a subject of discussion from the very beginning and all the way through the relationship. Listen to Angela Cote and Robert Bruski break it down for you.
http://www.angelacote.com
http://www.robertbruski.com
Basics of Performance Groups
After wrapping up a rockstar roundtable about performance groups with a number of amazing franchisors, Angela Cote and Robert Bruski talk a bit about the foundations of a performance group.
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http://www.robertbruski.com
Job of a Franchise Business Coach
Coaching often seems a little mystical to those that aren't in it. But there are some tangible functions that a coach serves. Especially in franchising. It's not just about checking in and making sure everyone is happy. It's about getting results. Angela Cote and Robert Bruski break this down for their viewers today.
http://www.angelacote.com
http://www.robertbruski.com
Franchise Business Coach Roundtables
Franchise Business Coaches are, arguably, the most important role that a franchisor can have within his/her system. Their job is important and their impacts can be tremendous. Angela Cote and Robert Bruski chat about the effects that the FBC Roundtables have been having on the franchising ecosystem.
http://www.angelacote.com
http://www.robertbruski.com
Franchise-in-a-Box
Angela Cote and Robert Bruski take on a very important topic in this week's episode. That is the concept of "Franchise-in-a-Box" pitches. Oftentimes emerging franchisors will hear about these opportunities and unfortunately end up losing a lot more than just their money. Heed the warning!
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http://www.robertbruski.com
Creativity in Marketing
Coming up with new marketing ideas doesn't always have to consist of some massive stunt. You can find new marketing channels and get creative simply by interacting and collaborating with other individuals. Angela Cote and Robert Bruski discuss how the AC Marketing Roundtables have been a massive driver of marketing growth for those involved.
http://www.angelacote.com
http://www.robertbruski.com
AC Talks Leadership
After wrapping up the closing Keynote at the Canadian Franchise Associations Elevate & Empower Conference about female leadership, Angela Cote dives into some fantastic traits of leadership with Robert Bruski, especially during uncertain times.
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http://www.robertbruski.com
Staffing by Connecting
Building a meaningful connection with your team is one of the most important things a leader can do in order to retain great staff as well as attract new staff. Vulnerability isn't just a buzzword, but a tool for leaders to lead - assuming it is genuine. Angela Cote and Robert Bruski discuss exactly that in this week's episode.
Finding and Keeping Staff
Franchisors and Franchisees may stumble upon the dreaded hurdle of trying to find staff in a market where the selection may be limited or non-existent. This is no easy feat to overcome at all but there are few tips that can be applied to attracting staff and keeping the crew you already have as well. Angela Cote and Robert Bruski unwrap this gift!
Self Doubt in Franchising
Have you ever felt like that, as an emerging franchisor, when you move out of operating a business and into beginning to franchise there is a little bit of self-doubt (or maybe a lot)? Well, you're not alone. There are reasons behind this. Knowing those reasons may help you avoid that, or break out of the cycle completely. Join Angela Cote and Robert Bruski as they discuss this topic.
http://www.angelacote.com
http://www.robertbruski.com
Cold Calling
So what's the deal with cold calling these days? Is it a good thing or a bad thing? Is it old school or still acceptable? Does it work? Well, there is a lot that goes into these questions. Angela Cote and Robert Bruski try and tackle some of them in this episode. Check it out!
http://www.angelacote.com
http://www.robertbruski.com
Reasons Vs Excuses
Have you ever had someone explain to you why something didn't work out and you weren't sure what to think of it? Maybe it was because you weren't sure if it was because they were giving you a reason or an excuse. Well, the difference is based on accountability. Angela Cote and Robert Bruski break it down!
http://www.angelacote.com
http://www.robertbruski.com
What Keeps You Stuck
Sometimes people have great ideas. Sometimes, these ideas are plentiful as well. But if that is the case, then creator's/writer's block is not what is holding them back. So what is it that keeps them stuck? Angela Cote and Robert Bruski unpack this awesome concept in this episode.
http://www.angelacote.com
http://www.robertbruski.com
Tradeshow Etiquette
There are some serious Dos and Don'ts when attending tradeshows. Some of them are quite obvious and a lot of them aren't so obvious at all. Some of these etiquette techniques just make you knock yourself in the head and wonder why you didn't think of that before. Angela Coté and Robert Bruski touch on some of the most important of these in this episode.
http://www.angelacote.com
http://www.robertbruski.com
Consultants and Brokers
Angela Cote and Robert Bruski dive deep into the subject of consultants and brokers from a franchisor's perspective. What is the difference? How to maintain a relationship? What is each party really looking for? Check it out!
http://www.angelacote.com
http://www.robertbruski.com
Authenticity and Vulnerability
It's BUZZWORD time! Let's talk about some of the most overused buzzwords in the business community - "Authenticity" and "Vulnerability". Angela Cote and Robert Bruski breakdown what they truly mean and try to cut through all of the smoke and mirrors.
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3 Types of Mentors
Every person should have 3 types of mentors. Angela Coté and Robert Bruski breakdown each of these types of mentors and what they bring to your relationship, whether it is entrepreneurial or otherwise.
http://www.angelacote.com
http://www.robertbruski.com
Leave Your Ego Outside
In this week's episode, Angela Cote and Robert Bruski talk about the dreaded "Ego." Too many entrepreneurs and founders confuse intuition with ego and sometimes drive their confidence past a safe level. If you want to build culture, leave your ego outside.
http://www.angelacote.com
http://www.robertbruski.com
Action = Growth
As entrepreneurs and franchisors, we often hear people tell us "No." But we have to remember that this can't stop us from moving forward. Angela Cote and Robert Bruski explain why battling past the hurdles and taking action will help contribute to your growth.
http://www.angelacote.com
http://www.robertbruski.com
Software Adoption
When a franchise system deploys a new software package, or a new system, or even new processes, it isn't always as easy for franchisees to accept as the franchisor may think. Angela Cote and Robert Bruski discuss the mechanics behind deploying new systems in this awesome episode.
http://www.angelacote.com
http://www.robertbruski.com
HOT STOCK TIP
On the heels of the recent GameStop and AMC short squeeze that sent markets into turmoil, Angela Cote and Robert Bruski expose the next big investment opportunity that is going to soar to the moon. You're not going to want to miss this episode!
http://www.angelacote.com
http://www.robertbruski.com
Franchisor DNA
What are the most important qualities that a franchisor needs to have in order to do a great job? Well, there is a bunch of them. In this episode, Angela Cote and Robert Bruski talk about a few of them. Just a few! Check it out!
http://www.angelacote.com
http://www.robertbruski.com
Assessing Core Values
Angela Coté and Robert Bruski use this episode to talk about one of the most fundamental components any business should have and be aware of, especially if franchising is in its future. And, that is... core values. Don't overlook this important episode.
http://www.angelacote.com
http://www.robertbruski.com
The Magic of Clubhouse
Angela Coté and Robert Bruski chat about their experiences within the new Clubhouse App. How it works, what it does, and how it can be fruitful for business... including franchising. Check out this episode to see what's going on.
http://www.angelacote.com
http://www.robertbruski.com
Nontraditional Franchising
Angela Coté and Robert Bruski define the difference between traditional and nontraditional franchising. Specifically, they speak about how this difference affects the emerging franchisor world. Check it out - you won't be disappointed.
http://www.angelacote.com
http://www.robertbruski.com
Goal Setting
Angela Coté and Robert Bruski discuss techniques for goal setting with the beginning of a brand new year. Specifically, to complement Angela's podcast episode on her own goal setting, the duo discusses what Robert does to keep himself growing and staying productive.
http://www.angelacote.com
http://www.robertbruski.com
Being Yourself
Angela Coté and Robert Bruski breakdown how important it is to be yourself. Regardless of what you're doing, there will always be people that ridicule you. However, there will also be people that are inspired by you. Which do you care about most?
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http://www.robertbruski.com
The Value of Giving Back
Angela Coté and Robert Bruski cover a very important topic in corporate responsibility and personal growth. And this is of giving back to the community. People all around the world preach it and do it, but what value does it actually bring? Check out this episode and find out!
http://www.angelacote.com
http://www.robertbruski.com
Outsourcing or Insourcing
Angela Coté and Robert Bruski discuss the difficult decisions that businesses and franchise systems often have to make - should a process, product, or department, be outsourced to a third party? Or should it be kept in-house? Take a listen to find out more.
http://www.angelacote.com
http://www.robertbruski.com
Part Time Franchisees
Angela Coté and Robert Bruski bring truth (or fiction) to the commonly stated concept of part-time franchisees bringing part-time results. Is it real or is it just a saying that people throw around? Listen to find out.
http://www.angelacote.com
http://www.robertbruski.com
Prospect Vetting Tips
Angela Coté and Robert Bruski talk about how vetting a franchising prospect isn't just a one-time thing. It must continue through the entire relationship prior to signing. Whether it is undercover or out in the open.
http://www.angelacote.com
http://www.robertbruski.com
Top 3 Franchising Mistakes
Angela Coté and Robert Bruski expose what the top 3 mistakes are that new franchisors make when first starting to franchise their business. These are important notes if you want to get your franchise going on the right foot. So don't miss this episode.
http://www.angelacote.com
http://www.robertbruski.com
Know Your Prospect Market
Angela Coté and Robert Bruski jump into a topic related to franchise development. Understanding how to use social media in order to attract more franchise prospects is one thing. However, knowing how to isolate who your ideal prospect is in order to take advantage of the social media tools is another. The duo tackles this exciting topic in this week's episode.
http://www.angelacote.com
http://www.robertbruski.com
Go Do Something
Angela Coté and Robert Bruski have a chat about getting things done. If you're going to over-analyze everything you do, you'll never get anything done. So, doing something is better than nothing. Don't overthink your endeavor. Get going and adjust as you go.
http://www.angelacote.com
http://www.robertbruski.com
3 Benefits of Concentric Growth
Angela Coté and Robert Bruski answer the recurring question of what happens if a franchisee isn't cool with another franchisee opening up in a neighboring territory. This is concentric growth and it is a good thing. Check out what the 3 biggest benefits are to that in this episode.
http://www.angelacote.com
http://www.robertbruski.com
Corporate Staffing
Angela Coté and Robert Bruski debunk one of the biggest mysteries when it comes to corporate staffing in a franchise system. Why do so many team members not work out? Having trouble finding a great marketing or ops employee? Do you keep dealing with turnover? Guess what... there is a reason this continues to happen.
http://www.angelacote.com
http://www.robertbruski.com
Growth Expectations
Angela Coté and Robert Bruski spend some time chatting about growth expectations amongst franchisees. Sometimes your franchisees will become too comfortable and stop growing. If they've hit a theoretical maximum, they may even stop contributing to the system. How do you solve it? Find out in this week's Rant!
http://www.angelacote.com
http://www.robertbruski.com
Sizzle Reels
In this lighter rant, Angela Coté and Robert Bruski showcase some sizzle reels that they had created for the Rants. They touch a bit on the subject of how important it is to just get out there and make some content, even if it is an over-the-top sizzle reel.
http://www.angelacote.com
http://www.robertbruski.com
(PART 3) - Master Franchising
Angela Coté and Robert Bruski talk about Master Franchising in this 3-part mini-series. In this particular episode, they tackle the subject of what are the traits that you should look for in a master franchisee, whether you should go down that path as a franchisor, how to structure the deal, and where you can find those master franchisees.
http://www.angelacote.com
http://www.robertbruski.com
(PART 2) - Master Franchising
Angela Coté and Robert Bruski talk about Master Franchising in this 3-part mini-series. In this particular episode, they tackle the subject of who should be a master franchisee as well as where should a franchisor offer master franchising from a geographic perspective.
http://www.angelacote.com
http://www.robertbruski.com
(PART 1) - Master Franchising
Angela Coté and Robert Bruski talk about Master Franchising in this 3-part mini-series. In this particular episode, they tackle the subject of what master franchising actually is, as well as what the difference is between master franchising, area development, and multi-unit franchising.
http://www.angelacote.com
http://www.robertbruski.com
Franchising is Local
Angela Coté and Robert Bruski reminisce on their most recent visit with Dean Blundell of The Dean Blundell Show and Ryan Smolkin of Smoke's Poutinerie at a local Ctrl V for a VR showdown. Through this experience, the two put emphasis on how a franchisee is a local business owner and how important it is to support local businesses throughout your community.
http://www.angelacote.com
http://www.robertbruski.com
Power of Positivity
Angela Coté and Robert Bruski reconvene on the heal of a big online celebration for Robert's birthday. The two talk about positivity and its influence on mindset and attracting people, and most importantly, show how it can impact your daily life and relationships.
Franchisee Compliance
Angela Coté and Robert Bruski get chatting about a very uncomfortable issue for franchisors - franchisee compliance. How do you deal with franchisees that aren't compliant and are persistent in the incompliance? The duo touches on how to approach that difficult conversation. This rant could go on for ages so here is a small clip.
Find Your Tribe, Play Bigger
Angela Coté and Robert Bruski are back for another episode. This time they talk about how important it is to be with like-minded people, especially as a franchisor. Franchisors go through unique struggles and successes compared to other entrepreneurs and they need to surround themselves with people who they can support and celebrate together.
(LIVE) Profitable Franchising
A special, live & in-person, episode of Ang & Rob Rants with Angela Coté and Robert Bruski. The duo tackles one of the most requested topics in the industry - how do I become profitable at franchising. The answer to this is 2 fold - bring on the correct franchisees, and make your current franchisees more profitable. Back by popular demand - you just can't miss this episode!
(LIVE) How To Franchise
A special, live & in-person, episode of Ang & Rob Rants with Angela Coté and Robert Bruski. The duo finally meets up in person to talk about one of the most common questions in franchising - How do I franchise? But before they go down that rabbit hole, they first must answer the question of whether someone should franchise at all. You simply can't miss it!
Community Involvement
Angela Coté and Robert Bruski really take a deep look at the best way of marketing your business to customers. Whether you're a franchisee looking for more traffic, or a franchisor looking for more franchisees, nothing does a better job at getting your business out there than community involvement.
Whistling in the Dark
Angela Coté and Robert Bruski discuss the concept of leadership during a difficult time as presented by Mary Kennedy Thompson of Neighborly Brands. Fear and can eliminated by increased certainty and micromanagement can be eliminated by increased love.
Why Ctrl V is Amazing
Angela Coté and Robert Bruski turn the spotlight onto a franchise system called Ctrl V. It is the world's largest virtual reality arcade franchise with locations across North and South America. They're growing, and you don't want to miss out on the opportunity. Trust Us! https://www.virtualrealityfranchise.com
Franchise Resales
Angela Coté and Robert Bruski breakdown the lessons learned off the heels of an AC roundtable focused on franchise resales. The wonderful Paul Pickett of Wild Birds Unlimited shared his process of succession planning for franchisees and what the role of the franchisor in it should be. It was incredible.
Internal Franchisor Hiring
Angela Coté and Robert Bruski chat about some of the key things to remember as a franchisor when hiring internal staff. Most notably, franchising is a totally different business regardless of which discipline a franchisor is looking to hire in. Marketing for franchising is no longer the same as just marketing. Operations for franchising is longer the same as just operations.
BIG NEWS (Play Bigger)
Angela Coté and Robert Bruski announce the much anticipated, Play Bigger Performance Groups for High-Achieving Franchisors. These are custom curated performance groups that jam-packed with value to help franchisors succeed. For more information check out http://www.angelacote.com/playbigger
Get Out There
Angela Coté and Robert Bruski talk about the importance of putting yourself out there for people to become familiar with. Opportunities come when you move past your inhibitions and step over the cusp of fear. No awesome story ever started with "remember that one time I did nothing."
Top 4 Economic Moats
Angela Coté and Robert Bruski FINALLY touch on Robert's favourite subject. Creating a durable and sustainable economic moat for your business is the key to longevity and competitive advantage. They discuss the top 4 economic moats that a franchise or business can build into their model.
Business Differentiation
Angela Coté and Robert Bruski dig into the concept of differentiation in a business model. What makes someone select your business to franchise with over the alternative? Is it your relationships, or your brand, or something completely different than that? You've got to nail this down.
How to Make Friends
Angela Coté and Robert Bruski debunk the long-held secret on how to make friends. They specifically speak about franchisees and how to engage them because, ultimately, they are your friends. A relationship between a Franchisor and a Franchisee is paramount to success.
Secret to Motivation
Angela Coté and Robert Bruski get deep into motivation. They talk about self-motivation but also that of staff and people around you. During troubled times, how can a franchisor and a franchisee keep their staff motivated to contribute? It all starts with the culture.
Internal Competition Woes
Angela Coté and Robert Bruski discuss how competition within a franchise system is perceived between franchisees, especially if there is no protected territory. Often this can be seen as a negative thing, but in reality, it is something that brings the system together to build a stronger business for everyone.
Tricks to Vetting Software
Angela Coté and Robert Bruski provide a little bit of guidance on how to find and vet software for your franchise system. These tricks will help you avoid the uncomfortable situation of signing up for something that isn't right for you and your system. Due diligence is key.
How to Set Goals
Angela Coté and Robert Bruski spend a little bit of time "meditating" on the concept of setting goals. There is a lot of chatter out there on goals, so they decided to breakdown how to set them and what the ultimate purpose should be in trying to achieve success with them.
Gen Z Sneak Peek
Angela Cote and Robert Bruski give a little sneak peek into a webinar that they will be hosting about Gen Z with the Canadian Franchise Association. They rant about what this generation is all about and how it may affect the future of franchising. In addition, how may this generation change as a result of COVID-19? Who knows? But these two definitely have some exciting ideas.
Secret to Optimism
Angela Cote and Robert Bruski start to dig into optimism and how it affects the world around them. Not only how important it is to be optimistic, but they also share some secrets on how they both stay so positive and moving upwards and onwards. Ain't nobody got time for anything other than that!
Truth About Franchise Sales
Angela Cote and Robert Bruski expose the truth about franchise sales. Selling a franchise isn't like selling a TV or a car. You must build a relationship throughout the process because you're going to be together for a long time. It's like dating. Your franchise prospect needs to be a great fit.
4 Steps to Technical Vetting
Angela Cote and Robert Bruski get right down to business and talk about the technical side of vetting franchise prospects. They dive into covering behavioral tests, performance tests, aptitude tests, and of course, the DNA of a great franchisee. You're not going to want to miss this episode.
Marketing Perseverance
Angela Cote and Robert Bruski tackle the subject of what to do with marketing when you're facing difficult times. Should you continue to spend? Should you spend less or more? Deciding on advertising spend is a tough conversation. What should you do when times are tough? - Let Ang and Rob guide you.
COVID-19 SPECIAL - Leadership
Angela Cote and Robert Bruski chat on the topic of how important leadership is during troubling times. A strong beacon of direction is paramount in an unprecedented environment, and so understanding how to provide guidance to a franchisee can affect their staff, customers, and your brand.
COVID-19 SPECIAL - Franchise Development
Angela Cote and Robert Bruski talk about one of the hottest current subjects - franchise development. They discuss whether marketing should still be deployed amidst a pandemic, how to nurture franchise leads at various stages of the sales cycle knowing that opening may be delayed, and of course, what the next steps should be for franchisors.
Collaboration
Angela Cote and Robert Bruski get into the nitty-gritty of collaboration and how teams work together to make decisions and innovate. The two discuss the various personalities that are in a collaborative group as well as how fruitful joint idea generation can be to the success of a business.
COVID-19 SPECIAL - Mindset
Angela Cote and Robert Bruski address the recent COVID-19 (Coronavirus) outbreak around the world. They talk about how your mindset is everything and ensuring that keeping things positive will help you get through it. They discuss some ways to keep your spirits up as well as how you can use this time to refocus on your business.
COVID-19 SPECIAL - Support
Angela Cote and Robert Bruski tackle the recent COVID-19 (Coronavirus) outbreak around the world. The two of them chat about supporting franchisees and business owners. What can you do to keep them informed, what can you do to help them understand the financial ramifications, and what you should be thinking about next.
Unit-Level Economics
Angela Cote and Robert Bruski get into some of the general ideas around unit-level economics and how it relates to franchising a business. They talk about understanding that franchising isn't a passive income source, how various numbers on the profit and loss statement interact with each other, and they even touch a little bit on the normalization of financial statements.
IFA 2020 Recap
Angela Cote and Robert Bruski have a quick chat about what their main takeaways were from the IFA 2020 Convention in Orlando, Florida. They cover things like LinkedIn lead generation, the future of franchising, the Annual Leadership Conference, and the NextGen in Franchising All-Stars Competition.