Skip to main content
Spotify for Podcasters
Bar Hacks

Bar Hacks

By Doug Radkey & David Klemt

You’ve heard of life hacks? How about #BarHacks? Co-hosted by Doug Radkey and David Klemt, Bar Hacks is a reflection of both high-level journalism & consulting experience within this industry. This informative and conversational podcast is the perfect listen for any aspiring or seasoned bar, pub, lounge, or even restaurant owner, operator, and manager who is looking for that competitive edge in industry driven trends, development, and operations. Have a listen and let us know what you think!
Available on
Apple Podcasts Logo
Google Podcasts Logo
Overcast Logo
Pocket Casts Logo
RadioPublic Logo
Spotify Logo
Currently playing episode

Episode 57 with Collin De Laval

Bar HacksNov 16, 2021

00:00
28:42
Episode 95 with Bob Peters
May 16, 202333:03
Episode 94 with Austen Asadorian and Brian Harper

Episode 94 with Austen Asadorian and Brian Harper

Austen Asadorian, senior vice president of sales at SevenRooms, and Brian Harper, partner and senior vice president of sales and marketing at Competitive Social Ventures, drop by the Bar Hacks podcast. Hospitality industry heavyweight SevenRooms entered into a partnership with growing hospitality group CSV at the end of 2022.

During this conversation the trio discuss what motivates SevenRooms to pursue partnerships with people, groups, and brands; why the reservation, waitlist, and guest retention platform is valuable for all operations, from single-unit independents to regional, national, and global restaurant and hotel groups; and why the company's marketing tools should appear to operators; and much more.

On the CSV side of this conversation, Brian Harper discusses what attracted the group to SevenRooms; the three brands—Fairway Social, Roaring Social, and Pickle and Social—underneath the CSV umbrella; plans for growth and expansion; and more.

To learn more about SevenRooms, check out the platform's website and connect on Facebook, Twitter, and Instagram. Check out Competitive Social Venues on their website, and connect with them on LinkedIn and Facebook. Connect with the Bar Hacks podcast on Instagram and Twitter, and with host David Klemt on Instagram. Cheers!


Mar 21, 202323:03
Episode 93 with Adrián Michalčík

Episode 93 with Adrián Michalčík

In September 2022, Adrián Michalčík earned the title of Diageo World Class Global Bartender of the Year. Colloquially, this achievement is known as the Best Bartender in the World. That's a bold and weighty mantle but as you'll learn during this conversation, Adrián is humble and focused on his team and guests.

Adrián is the director of mixology at the award-winning Pier 42 inside the Amerikalinjen hotel in Oslo, Norway. The bar has been recognized by the World's 50 Best and has won Best Bar of Norway twice. In addition to taking home the title of 2022 Diageo World Class Global Bartender of the Year, Adrián has won several bartending competitions throughout the years.

He popped by the Bar Hacks podcast to chat with host David Klemt about his bartender journey. Adrián has worked in several types of bars and each helped him develop the skills that allowed him to elevate his skills behind the bar. Mentors, his endless quest for knowledge, his passion for hosting others, and his focus on empathy have informed his approach to team building, delivering top-level hospitality, and tapping into his creativity to develop Pier 42's cocktail menus.

Adrián shares the three pillars he believes great bars are built upon, what he looks for in bar team members, transforming people from guests to friends, the importance of storytelling, and much more.

To connect with Adrián and learn more, follow him on Instagram and visit his website. To check out Pier 42, click here. Connect with the Bar Hacks podcast on Instagram and Twitter, and with host David @david.ex.machina. Cheers!

Mar 07, 202341:31
Episode 92 with Anand Virmani

Episode 92 with Anand Virmani

We had the honor of sitting down with Anand Virmani, CEO of NAO Spirits and master distiller for Hapusa Gin, the world's first Dry Himalayan Gin. NAO also produces Greater Than, the distillery's first spirit and a traditional London Dry Gin.

Anand shares his path through the beverage alcohol world and running a coffee, wine, and cocktail bar of his own. He also explains how he learned about distillation, who his mentor is, and how he approaches educating bar teams on both Greater Than and Hapusa. These are two incredible spirits that embody a real sense of culture: Greater Than is India's first craft gin, and NAO introduced the world the first-ever Himalayan Dry Gin with Hapusa, a gin designed to be "garnished with time."

To learn more, please check out the NAO Spirits website, and be sure to hit Instagram to follow Greater Than Gin and Hapusa Gin. Connect with the Bar Hacks podcast on Instagram and Twitter, and with host David @david.ex.machina. Cheers!

Feb 28, 202335:28
Episode 91 with Charles Joly

Episode 91 with Charles Joly

Industry icon, bar educator, entrepreneur, and bartender Charles Joly drops by the Bar Hacks podcast to chat with host David Klemt. The two discuss Charles' start and his journey from the trenches to opening Chicago's Drawing Room, and also his role at the city's legendary Aviary. Charles also talks about Crafthouse Cocktails, the premium ready-to-serve brand, and his barware label Crafthouse by Fortessa. Interestingly, his love of bar history and vintage barware design not only informs his own designs, it manifests in Telltail Vintage, his Instagram shop. Not one to sit still for long, Charles is also involved in craft ice startup Abstract Ice.

The conversation also touches on spirits categories that appear to be dominating or otherwise seeing a big lift; advice for aspiring career bartenders; and advice for operators who want to succeed in today's restaurant and bar world.

Connect with Charles via his website www.CharlesJoly.com and on Instagram. Connect with the Bar Hacks podcast on Instagram and Twitter, and with host David @david.ex.machina. Cheers!

Feb 21, 202345:23
Episode 90 with Mark Sansom
Jan 24, 202317:24
Episode 89 with Doug Radkey

Episode 89 with Doug Radkey

Doug Radkey, co-founder and president of KRG Hospitality, stops by the Bar Hacks. Not only is Doug the co-founder and president of KRG, he's also the author of the book Bar Hacks and its followup Hacking the New Normal, and the creator of the Bar Hacks podcast.

During his visit, Doug and David talk about their expectations for 2023, what KRG is working on in the new year so far, the importance of technology in hospitality, and dynamic pricing versus dynamic menus. Doug also shares his thoughts on what operators can work on starting today to position themselves for success in 2023 and beyond.

Follow Doug and KRG on Instagram, Twitter, and LinkedIn. Learn more about KRG Hospitality here, and connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!

Jan 10, 202346:05
Episode 88 with Ronnen Goren & John Wilson

Episode 88 with Ronnen Goren & John Wilson

Bar Hacks podcast host David Klemt speaks with Ronnen Goren, co-founder and director, and John Wilson, design director, from Studio Ongarato. This international design firm with offices in Melbourne, Hong Kong, Dubai, and Toronto specializes in concept branding, placemaking, and wayfinding. There are several valuable takeaways from this conversation. One standout takeaway comes from Goren, who asks, "What's the souvenir?" of a particular concept. Another comes from Wilson, who says, "Everything is an opportunity to create an impression." Oh, and did you know that Australia is currently embroiled in a gelato war?

As the experiential becomes increasingly crucial to the hospitality industry, operators need to look at their concepts through the lens of creativity and opportunity. In doing that, operators can see where they can impress their guests, leave them with a "souvenir" or two from their experience, and keep them coming back to discover more.

Learn more about Studio Ongarato via their website and Instagram. To check out the bistro Goren and Wilson mention during this episode, click here for the Loulou Bistro Instagram. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!

Dec 30, 202236:48
Episode 87 with Marbet Lewis

Episode 87 with Marbet Lewis

Attorney Marbet Lewis, a founding partner and team manager of the alcohol industry group of Spiritus Law, calls into the Bar Hacks podcast to speak with co-host David Klemt. Since 2004, Marbet has focused on serving the alcohol and hospitality industries. So, she had a front row seat to the rise and eventual proliferation of the experiential hospitality or "eatertainment" trend.

Marbet and David talk about how she got her start in law, challenges inherent to opening an eatertainment venue, and which sports and activities are proving most popular with guests. For example, Topgolf, Puttshack, and Puttery are performing quite well in Southern Florida. That makes sense when one considers the popularity of golf in general throughout Florida.

When you're through with this episode, listen to episode 78 with Nico Romano and episode 86 with Rob Lewis, both attorneys at Spiritus Law.

To learn more, visit Spiritus Law and connect with the firm on LinkedIn, Twitter, Facebook, and Instagram. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!

Dec 13, 202227:13
Episode 86 with Rob Lewis

Episode 86 with Rob Lewis

After everything our industry has been through the past few years and the current struggles operators and hospitality professionals continue to face today, it's wise to look for different business models. One model operators should consider (particularly new, independent, and small chain operators) is the food hall.

Bar Hacks co-host David Klemt sits down with Rob Lewis, founder of Spiritus Law, to discuss the opportunities that food halls can provide. Because Spiritus Law focuses on the hospitality industry, Rob Lewis and his fellow attorneys (and team of paralegals, clerks, and administrators) are well acquainted with the challenges and benefits of each type of restaurant, bar, and entertainment venue. And when we set aside preconceived notions—like food halls being the same as outdated mall food courts or school cafeterias—we can really see how entering the industry in different ways can help drive down costs while leveraging traffic to boost revenue and longevity.

To learn more, visit the Spiritus Law website. Connect with Spiritus on Instagram, Facebook, LinkedIn, and Twitter. And connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!

Nov 29, 202224:40
Episode 85 with Richard Patrick

Episode 85 with Richard Patrick

We sat down with Richard Patrick, the co-founder of Mississippi's oldest legal distillery. There are two facts you may find surprising about Mississippi. One, the state didn't repeal prohibition fully until 1966. And two, Mississippi didn't get their first legal distillery until 2010. That's the year Richard Patrick and Austin Evans opened the doors of Cathead Distillery and introduced people to their first spirit: the flagship Cathead Vodka.

On this episode we dive into Mississippians' reactions to finally having a legal distillery in the state, how Cathead approaches growth and philanthropy, and some of the spirits the distillery produces. One of those spirits is 2022 Old Soul Bourbon Single Barrel, characterized by cherry, vanilla and maple syrup on the nose; vanilla, hazelnut, and leather on the palate; and a finish of dark chocolate and toffee. You'll also learn more about Cathead Vodka, Cathead Honeysuckle Vodka, Bristow Gin, and more.

Be sure to check out the Cathead Distillery website and connect with the brand on Instagram, Facebook, and Twitter. Click here to learn more about the restaurant Richard mentions on this episode, The Manship in Jackson, Mississippi. And connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!

Nov 15, 202240:48
Episode 84 with Roberta Mariani
Nov 01, 202232:08
Episode 83: National Bourbon Heritage Month Roundup
Sep 20, 202236:34
Episode 82 with Mark Sansom

Episode 82 with Mark Sansom

Ahead of the big ceremony on October 4, Mark Sansom stops by the Bar Hacks podcast to speak with co-host David Klemt about the World's 50 Best Bars. As the content director for the World's 50 Best Bars, Sansom is uniquely qualified to speak about several aspects of arguably the most influential ranking of bars in the world. Sansom speaks about the impressive voting process, moving the World's 50 Best Bars ceremony to a new host city for the first time ever, the Michter's Art of Hospitality award, the Blend Scholarship, and much more.

Numbers 100 to 51 of the World's 50 Best Bars will be announced on September 27, which people can watch free on Instagram Live. On October 4, the World's 50 Best Bars presents bars 50 to number one. Before these two big announcements, make sure to check out the World's 50 Best Discovery bar and restaurant tool.

To learn more, vist the World's 50 Best Bars website and connect on Instagram, YouTube, Twitter, and Facebook. Also, follow Mark Sansom on Instagram and Twitter. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!

Aug 30, 202239:44
Episode 81 with Paul Mathew
Aug 16, 202246:26
Episode 80 with Chef Kayla Robison

Episode 80 with Chef Kayla Robison

It's the 100th episode of Bar Hacks! We thrilled to bring you our 80th regular episode, which joins 20 bonus episodes. Obviously, we had to bring you an awesome guest to celebrate this milestone and thank all of you for helping make this possible.

We sit down and have a great chat with Chef Kayla Robison, the executive chef at Arnold's Bar and Grill in Cincinnati, Ohio. Arnold's is the city's longest-running restaurant with over 160 years of operation under its belt. In addition, Chef Kayla is a Chopped champion and Guy's Grocery Games champ.

Chef Kayla shares her journey through the culinary world, talks about culinary school, shares tips for nurturing a positive work culture, mentoring members of the back-of-house team, reveals the secrets to making the perfect burger, identifies the culinary trends she's excited about and which ones she wishes would disappear, and so much more. You absolutely do not want to miss this episode!

Connect with Chef Kayla Robison on Instagram via her amazing handle @commandernbeef and check out the Arnold's Bar and Grill website. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!

Aug 09, 202251:02
Episode 79 with Chris Parker

Episode 79 with Chris Parker

Bar Hacks co-host David Klemt chats with Chris Parker about Barfly by Mercer, an independent bar tool manufacturer passionate about providing bar professionals with high quality, long-lasting products priced fairly. Parker is the national sales manager at Barfly which means he travels, visits trade shows and bars, and gets feedback directly from bartenders. Like chefs, bartenders, as we know, aren't shy about sharing their true opinions on how a tool feels and performs.

On this episode, Chis goes over the impressive Barfly portfolio in depth; reveals the brand's best-selling tools and finishes; shares his thoughts on what tools operators need per bar station as well as what to budget; what sets Barfly apart from other manufacturers; and more.

To learn more and connect with Barfly by Mercer, check them out on their website, Instagram, Twitter, Facebook, and YouTube. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!

Aug 02, 202237:23
Episode 78 with Nico Romano

Episode 78 with Nico Romano

Bar Hacks co-host David Klemt sits down with Nico Romano, a partner at Spiritus Law, to discuss inflation and recession, negotiating with landlords, contract clauses, and more. Nico the firm’s real estate practice, focusing on the laws governing business and transactional matters, including real estate, financial services, infrastructure and development, hospitality, and public/private partnerships. He also handles alcohol beverage matters.

Importantly, Nico has also worked in the hospitality space, invested in this business, and been a landlord in the past. In fact, one of the leases he negotiated was for a restaurant owned by his family. In other words, Nico is one of us and Spiritus is the firm to go for if an owner or operator has legal questions or needs an attorney.

Connect with Nico on LinkedIn and learn more by visiting Spiritus Law. To connect with Spiritus, follow the firm on Instagram, Twitter, and Facebook. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!

Jul 26, 202226:07
Episode 77 with Guy Lawrence

Episode 77 with Guy Lawrence

Bar Hacks co-host David Klemt sits down with Guy Lawrence, CEO of Brockmans Gin. Guy brings over three decades of drinks industry experience to the table, so he was the obvious choice when Brockmans co-founder Neil Everitt was ready to step back from being CEO. This year, Lawrence and the small but dedicated and talented team he leads achieved one million bottles sold worldwide over the span of twelve months. That feat is all the more stunning given the past two-plus years, the fact that Brockmans consists of just ten people, and the brand is truly independent.

During this conversation, Guy and David discuss what sets Brockmans apart from other gins, the important role operators and bartenders play in Brockmans growth, the best ways to enjoy this super-premium gin, analyzing need states, and more.

To learn more, visit Brockmans.com. To connect with Brockmans, follow the brand on Instagram, Twitter, Facebook, and YouTube. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!

Jul 19, 202232:21
Episode 76 with Jim Taylor

Episode 76 with Jim Taylor

Jim Taylor, the founder and CEO of BenchmarkSixty, speaks with Bar Hacks co-host David Klemt to talk about the employee experience. As we're all well aware, the hospitality industry is facing a severe labor shortage. Moreover, we're also in the midst of the Great Resignation, inflation, the threat of a recession... In other words, how people view work is changing. Operators must change their leadership styles to fit with the times or perish.

Taylor addresses the need for operators to review their team's workload, innovative ways to improve the employee experience, and more! Click here to learn more about BenchmarkSixty, and click here to connect with BenchmarkSixty on Instagram. To connect with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!

Jun 28, 202224:42
Episode 75 with Andres Faustinelli

Episode 75 with Andres Faustinelli

Bar Hacks host David Klemt sits down with Master Blender Andres Faustinelli to learn about new, bold, and innovative Canadian craft whisky brand BEARFACE. Faustinelli shares his journey into distillation and blending, delving into what drew him to Canadian whisky production. Along the way, the BEARFACE master blender shares the details of Triple Oak, One Eleven, and Wilderness Series 01 expressions.

Throughout this conversation you'll learn why the BEARFACE Whisky approach is about experimentation and innovation, terroir and bold flavor profiles, removing snobbery from the whisky world, and crafting whisky with transparency as a core value. Faustinelli also blends with bartenders and cuisine in mind, to great effect. This is a newer and exciting brand you and your guests definitely need to try!

Visit BEARFACE to learn more, and make sure to connect with the brand on Instagram, Facebook, and Twitter. To connect with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!

May 31, 202244:09
Episode 74 with David Vitale, Part 2

Episode 74 with David Vitale, Part 2

David Vitale, founder of Starward Whisky, returns from Australia and returns to the Bar Hacks podcast! The Australian whisky producer took home an incredible amount of medals from the 2022 San Francisco World Spirits Competition. David tells host David Klemt what it was like to see the final award tally, how the Starward team reacted, and dove into the mission and vision of Starward Whisky.

The two also discuss the award-winning expressions that are either already available in the US or on their way to American shores. David shares the details of the Fortis, Octave Barrels, Unexpeated, and Dolce expressions. And for the single-barrel lovers out there, David also dives into the magic behind single barrel bottlings Nos. 684, 3278, and 4539. It's exciting to learn about the expressions joining Two-Fold, Nova, Solera, and Ginger Beer Cask #6.

Learn more about Starward Whisky on their website, and be sure to sign up for the newsletter. Follow Starward on Instagram, Twitter, and Facebook. To connect with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!

May 03, 202239:37
Episode 73 with The Tipple Tourist

Episode 73 with The Tipple Tourist

Susie O. is back! She has a new brand, The Tipple Tourist, and Susie also pops by for an open discussion about an array of topics. Host David Klemt and Susie O. discuss what she's seeing in bars, restaurants and hotels during her recent travels. The two also talk about the importance of reservations for guests and operators, along with operators owning their business profiles on platforms such as Yelp and Google. Other topics in this far-reaching conversation include an interesting trend Susie O. has noticed among bars in Dallas, Texas; seating and other elements that influence restaurant and bar psychology; things for operators to consider during their soft openings, and more!

Make sure to follow Susie O.'s new Instagram page, The Tipple Tourist, and check out her website, too. To connect with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!

Apr 26, 202242:31
Episode 72 with Kellie Thorn & Lola Thomas
Apr 19, 202221:27
Episode 71 with Donal O'Gallachoir

Episode 71 with Donal O'Gallachoir

Glendalough Distillery co-founder, national brand ambassador, and bottlewasher Donal O'Gallachoir stops by the Bar Hacks podcast to explain what makes the distillery's whiskey and gin "remarkably different." Irish whiskey's history and heritage spans centuries and was once a global export enjoyed by royalty. Donal shares a few of the circumstances that led to roughly 2,000 registered distilleries (and nearly as many illicit producers) disappearing.

When Glendalough was founded in 2011, it became the fourth of fifth registered distillery in Ireland. Ever since they opened their doors, Glendalough has been on a mission to honor Irish distilling heritage and return Irish whiskey and gin to the top of their respective spirits categories.

Donal also shares the details of Glendalough's newest release, available just in time for St. Patrick's Day: batch number one of 7 Years Mizunara Finish. To learn more, visit the Glendalough Distillery website, and follow on Instagram and Facebook. Connect with Donal on LinkedIn and Instagram, and with Bar Hacks and host David Klemt on Instagram. Sláinte!

Mar 15, 202239:03
Episode 70: Bar Hacks Bonus Roundup: Leadership & Operations
Mar 08, 202245:46
Episode 69: Revisiting Episode 27 with Armon Noori
Mar 01, 202218:28
Episode 68 with Jordan Bem and Hanna Bem

Episode 68 with Jordan Bem and Hanna Bem

David Klemt sits down with Jordan and Hanna Bem, the sibling co-founders of Moliving. This unique brand is seeking to democratize the ultra-luxury hotel space through technology, mobility, and a truly unique approach. And in doing so, Moliving is also changing the hospitality real estate space. In this episode you'll hear from the founders as they explain the inspiration that ultimately led to the creation of Moliving, what the brand brings to the table in partnerships, the impact of their sustainable construction and transportation practices, how they deliver an ultra-luxury hotel and resort experience, and much more.

To learn more, visit the Moliving website and connect with the brand on Instagram, Facebook, and LinkedIn. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!

Feb 22, 202227:23
Episode 67 with David Allison, Pt. 2
Feb 15, 202201:11:37
Episode 66 w/ Camila Soriano & Chris Wirth

Episode 66 w/ Camila Soriano & Chris Wirth

Dynamic entrepreneurial duo Camila Soriano and Chris Wirth, founders of Volley Tequila Seltzer, drop by the Bar Hacks podcast to share the brand's story and innovations. As you'll hear in this informative episode, Volley isn't just any tequila seltzer—this brand crafts the world's first clean tequila seltzer. Volley is made with 100-percent blue agave tequila, sparkling water, and organic juice—that's it. And along with giving back to the planet, Soriano and Wirth are attempting to change the beverage alcohol industry through more transparent labeling. In this episode you'll find that being more transparent on a label is more challenging than you'd think. Soriano and Wirth give insights into the Volley brand, natural and artificial flavors, nutrition information and labels, new packaging, and more.

Follow Volley on Instagram and learn more at DrinkVolley.com. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!

Feb 08, 202228:59
Episode 65 with Eileen Wayner

Episode 65 with Eileen Wayner

Eileen Wayner, CEO of the Tales of the Cocktail Foundation, returns to the Bar Hacks podcast! Eileen shares details of the 20th anniversary of Tales of the Cocktail—taking place this year in New Orleans from July 25 through July 29—including: the Cocktail Apprentice Program (a.k.a. the Red Coats), the return of the Spirited Awards, the Dame Hall of Fame, TOTC's new host hotel, why people who haven't attended a Tales should plan to come this year, and more. We hope to see you in New Orleans in July for the 20th anniversary of Tales, y'all!

Learn more on the Tales of the Cocktail website and follow Tales on Instagram, Facebook, and Twitter to stay up to date on dates and developments. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!

Feb 01, 202227:56
Episode 64 with Neil Grosscup

Episode 64 with Neil Grosscup

Neil Grosscup, CEO and Master Blender of Tanteo Tequila, stops by the Bar Hacks podcast to tell the story of the only tequila distillery owned by its co-op of agave farmers. Neil shares the Tanteo mission, the six rules he asks team members to adhere to, and the importance the brand places on economic, social, and environmental sustainability.

For example, the second annual National Spicy Margarita Day takes place Wednesday, January 26. Not only does this holiday honor Tanteo founder Jonathan Rojewski, the day is also a way for the brand to give back. Around 150 venues are participating in 2022 and $1 from every Tanteo cocktail will go to initiatives like waterway cleanup. In addition, Tanteo will donate $1 for every social media post tagged #NationalSpicyMargDay.

To learn more, visit Tanteo Tequila's website. Connect with the brand on Instagram, Twitter, and Facebook, and connect with Bar Hacks and host David Klemt on Instagram. Cheers!

Jan 25, 202234:51
Episode 63 with David Vitale

Episode 63 with David Vitale

David Vitale, founder of Starward Whisky, pops by the Bar Hacks podcast to chat with co-host David Klemt. He shares his journey into whisky distillation and how craft beer brewing plays a significant role. The two also discuss Australian whisky, making inroads throughout North America, and why Starward expressions work so well with food and food programs. In this episode you'll also find out which Starward whisky David Vitale calls the "Swiss Army knife of whiskies," which makes the perfect Manhattan, Starward Solera, and more.

You can connect with David Vitale on Instagram. Be sure to swing by the Starward website and follow on Instagram, Facebook, and Twitter. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!

Jan 18, 202259:59
Bar Hacks Bonus Roundup: Goals
Jan 11, 202239:57
Episode 61 with Elise Cordell, Pt. 2

Episode 61 with Elise Cordell, Pt. 2

We're excited to have Elise Cordell back for our first-ever in-person podcast recording, with all-new equipment. This episode is probably the closest thing you'll get to a Master Class in luxury wines considering the amount of information Elise is able to share in such a short period of time. Elise and David discuss still and sparkling wines within the Pernod Ricard portfolio, an actual definition for luxury wines, why luxury doesn't need to be expensive or exclusive, converting people into loyal repeat guests, and overcoming wine intimidation. As Elise says, even industry professionals can be intimidated by wine.

Connect with Elise via Instagram, and learn more about the brands discussed in this episode: Kenwood Vineyards, Campo Viejo, Mumm Napa, GH Mumm, and Perrier-Jouët. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!

Dec 28, 202101:11:56
Episode 60 with Dragos Axinte

Episode 60 with Dragos Axinte

Dragos grew up in Romania idolizing the legendary Pelé, moved to America at the age of 18 and attended the University of Washington, and finally visited Pelé's home country of Brazil. He fell in love with the country, its people, and the culture. Eventually, the entrepreneurial Dragos would found Novo Fogo Cachaça, becoming a part of the local community of producers and an advocate for Brazil, organic production, sustainability, and ethical operations. This year, Novo Fogo released the world's first carbon neutral spirit. Dragos stops by the Bar Hacks podcast to share the Novo Fogo story, demystify sustainability and carbon offsets, share the news of new products, and more.

To learn more about carbon offsets and the projects Dragos mentions during this episode, visit Native.eco. Learn more about the trees Dragos talks about (an integral part of the Novo Fogo process and our planet's health), click here.

Visit the Novo Fogo website and connect on Instagram, Facebook, Twitter, and YouTube. You can also connect with Dragos on Instagram, and connect with Bar Hacks and host David Klemt on Instagram. Cheers!

Dec 14, 202148:07
Episode 59 with Theo Rutherford

Episode 59 with Theo Rutherford

Whiskey expert, spirits judge, and sommelier Theo Rutherford stops by the Bar Hacks podcast to talk about Bib & Tucker Small Batch Bourbon, a prominent addition to the Deutsch Family of wine and spirits. Theo shares the Bib & Tucker brand story, what sets the brand apart from other bourbons, and why the 6 Year expression appeals to all categories of whiskey drinkers. He also shares tips for tasting bourbon, including how easily Bib & Tucker wins over non-whiskey drinkers. Listen now to learn why Theo wants you to smell everything and stop swirling your whiskey at tastings.

Check out Bib & Tucker to learn more, and follow them on Instagram and Facebook. Connect with Theo on Instagram, including his page Bob Ross Bar Hunt. Be sure to connect with Bar Hacks and host David Klemt on Instagram as well. Cheers!

Dec 07, 202142:16
Episode 58 with Ivy Mix and Conor McKee

Episode 58 with Ivy Mix and Conor McKee

Ivy Mix returns to the Bar Hacks podcast with Conor McKee, a partner in her off-premise endeavor FIASCO Wine and Spirits. Mix, McKee and third partner Piper Kristensen signed FIASCO's lease a month before the pandemic halted life as we knew it in its tracks. So, they spent the next several months doing demolition and renovation. This conversation highlights the importance of partnering with the right people, even if that means having different partners for different projects; setting aside ego to ask partners who may know more about your new business than you; and leveraging your shared experience to deliver the best service possible to your clientele. If you've wondered about taking your on-premise experience to the off-premise space, this is a can't-miss episode!

Check out the FIASCO websiteand Instagram. Connect with Ivy Mix on Instagram, and connect with Bar Hacks and host David Klemt on Instagram as well. Cheers!

Note: The following links will take you to the bottles mentioned by Mix and McKee: Haarmeyer Wine Cellars Calaveras Chenin Blanc. Watershed Distillery Nocino. Ben Haines Marsanne Flowers Flor 2011. Condessa Gin. Neversink Spirits Select Cask Finished Bourbon Whiskey.

Nov 30, 202146:38
Episode 57 with Collin De Laval

Episode 57 with Collin De Laval

Código 1530 not only has an intriguing story, the brand values authenticity and heritage. Company mixologist Collin De Laval stops by the Bar Hacks podcast to share the Código 1530 story with co-host David Klemt. The two discuss Código's notable past, handmade approach to their entire production process, innovative products, unique foray into mezcal, shooting high-end spirits, and more.

Connect with Collin on Instagram, and Código 1530 on Instagram, Facebook, Twitter and YouTube. Check out and connect with Bar Hacks and host David Klemt on Instagram as well. Cheers!

Nov 16, 202128:42
Episode 56 with Maxime Lecocq
Nov 09, 202124:38
Episode 55 with Jennifer Romas

Episode 55 with Jennifer Romas

Hospitality and entertainment don't just have parallels, they're inextricably connected. Co-host David Klemt chats with Jennifer Romas, founder, producer, and choreographer of—and performer in—Las Vegas revue Sexxy the Show. Performers and hospitality professionals have a lot in comon, not least of which is the passion that drives them to do what they do. Jennifer is deepening her connection to hospitality by adding to her brand and launching her own vodka. Follow Jennifer Romas on Instagram, Facebook and Twitter. Connect with Sexxy the Show on Instagram, Facebook and Twitter, and be sure to connect with host David Klemt on Instagram, and follow the Bar Hacks IG as well. Cheers!

Nov 03, 202124:42
Episode 54 with Ivy Mix and Lynnette Marrero

Episode 54 with Ivy Mix and Lynnette Marrero

Speed Rack co-founders Ivy Mix and Lynnette Marrero come on the podcast to talk about breast cancer awareness and the role the all-female high-speed bartending competition plays in raising money for breast cancer research. Mix and Marrero also share their thoughts on nurturing work cultures that promote women, creating venues that are safe for female guests and staff, how to approach mentorship, their favorite spirits, and more.

Connect with Ivy Mix, Lynnette Marrero, and Speed Rack on Instagram, and check out Leyenda, Fiasco! Wine + Spirits, Llama Inn, and Llama San.

Be sure to connect with host David Klemt on Instagram, and follow the Bar Hacks IG too. Cheers!

Oct 26, 202124:33
Episode 53 with Chef Brian Duffy, Part 2
Oct 19, 202101:00:56
Episode 52 with Lynn House

Episode 52 with Lynn House

Lynn House, national spirits specialist and portfolio mixologist for Heaven Hill, drops by Bar Hacks to speak with host David Klemt about the second annual Old Fashioned Week. Elijah Craig is seeking to raise at least $100,000 for the Restaurant Workers’ Community Foundation, an advocacy and action nonprofit created by and for restaurant workers.

Lynn and David also discuss bourbon, rye, hospitality, building balanced cocktails, and how trust plays a role in educating guests so you and your team can introduce them to new drinks and experiences. Connect with Lynn on Instagram, and be sure to visit the Old Fashioned Week, Elijah Craig, and Heaven Hill Distillery websites to learn more. Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!

Oct 12, 202149:28
Bar Hacks Bonus #20: Empowerment

Bar Hacks Bonus #20: Empowerment

KRG Hospitality president Doug Radkey shares a real-world example that illustrates the importance of staff empowerment, respecting all roles in your organization equally, and clear communication. An empowered staff can assess situations, target problems, and resolve them quickly and smoothly without involving other team members.

Oct 08, 202113:14
Episode 51 with Matt Plapp
Sep 28, 202155:30
Episode 50 with Travis Tober

Episode 50 with Travis Tober

Episode 50! The only way to celebrate such a big milestone is with an incredible guest. We're excited to bring you Travis Tober of Nickel City and Old Pal. Travis and his partners opened the first Nickel City in Austin in 2017. The Forth Worth location opened its doors during the pandemic in October 2020. Travis then opened Old Pal in Lockhart, TX, just a few months ago.

In our 50th episode, Travis explains the difference between a dive bar and a neighborhood bar, and notes that both Nickel City locations are "anytime bars" that welcome everyone. He also shares his hospitality journey, which saw him go from Buffalo, NY, to Florida, Las Vegas, and ultimately Texas; tips for staying on brand; hiring and retaining team members; how the hospitality industry is the entertainment industry; supporting the community during a crazy winter storm; location scouting; how there's no better time to open a bar or restaurant than right now; and much more.

This is a huge episode and Travis shares a ton of invaluable information! Follow Nickel City Austin, Nickel City Fort Worth, Old Pal, and Travis Tober on Instagram. Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!

Sep 14, 202147:28
Episode 49 with Brooks Quinn

Episode 49 with Brooks Quinn

Meet the man who helped Bob Peters light his Garage Bar! Cinematographer Brooks Quinn comes by Bar Hacks to share lighting hacks that will make your photos and videos look professional. Brooks reveals simple money-saving lighting tips and tricks for food and beverage photography and videography; tips for those who want to invest in professional-grade equipment; how to find and hire a pro to take photos and videos for your business; and his connection to Bob Peters. This episode will help you launch your social media, website and promotional imagery to the next level!

Brooks also consults on photography and videography, so connect with him on LinkedIn and Instagram. Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!

Sep 07, 202134:04
Hurricane Ida Emergency Episode with Eileen Wayner

Hurricane Ida Emergency Episode with Eileen Wayner

Hurricane Ida has devastated the South, the destruction reaching up through the Northeast. Tales of the Cocktail CEO Eileen Wayner shares how people can help the city of New Orleans and the hospitality professionals who work and live there.

These resources include: Turning Tables, Another Round, Another Rally, World Central Kitchen, Imagine Water Works, and House of Tulip.

Eileen Wayner and Neal Bodenheimer will be live in Instagram on Wednesday, September 8, to discuss what's happening in New Orleans. Please make sure you're following Tales of the Cocktail on Instagram to stay current on the situation on the ground and how you can help.

Sep 03, 202113:03
Episode 48 with Tales of the Cocktail

Episode 48 with Tales of the Cocktail

Tales of the Cocktail CEO Eileen Wayner drops by the Bar Hacks podcast with TOTC board member and operator Neal Bodenheimer. This year's upcoming Tales is a hybrid digital/in-person event taking place September 20-23. Attendees can expect not only informative education sessions and brand activations but also new elements such as the reinvented Spirited Awards and the all-new Diversity Distilled Career Fair. Click here to register for this year's event. Connect with Eileen Wayner on LinkedIn and Neal Bodenheimer on Instagram. You can also follow Tales of the Cocktail on Instagram, Twitter and Facebook. Connect with host David Klemt on Instagram, and follow Bar Hacks on Instagram and Twitter.

On a personal note, the people of New Orleans and Louisiana are in our thoughts as Hurricane Ida made landfall on Sunday.

Aug 31, 202118:52
Episode 47 with Tony Abou-Ganim

Episode 47 with Tony Abou-Ganim

The legend, the icon, the one and only Tony Abou-Ganim stops by Bar Hacks to chat with co-host David Klemt. The two discuss this year's Helen David Relief Fund at the USBG Foundation fundraising events, Helen David and the Brass Rail's legacy, current drink trends, and more. On September 13, Bally's Atlantic City is hosting a 25-mile bike ride to benefit the Helen David Relief Fund that culminates in a complimentary Team Negroni Lunch and happy hour at Bally's Beach Bar. Follow and connect with Tony Abou-Ganim, the Modern Mixologist, on Instagram, Twitter, Facebook, LinkedIn, and YouTube. Connect with host David Klemt on Instagram, and follow Bar Hacks on Instagram and Twitter. Cheers!

Aug 24, 202122:59
Episode 46 with David Allison

Episode 46 with David Allison

The founder of the Valuegraphics Project, David Allison, stops by Bar Hacks to speak with co-host David Klemt about changing how we view the world. Valuegraphics, as the name suggests, studies what we value as humans, going well beyond stereotypical demographics and psychographics. The findings are fascinating and can truly help restaurant, bar and hotel operators understand their guests, what they want, and what will make them come back. Connect with David Allison on LinkedIn, and with Valuegraphics on Instagram and Twitter. Make sure to connect with host David Klemt on Instagram and follow the Bar Hacks IG too. Cheers!

Aug 17, 202139:55
Bar Hacks Bonus #18: Feasibility Studies

Bar Hacks Bonus #18: Feasibility Studies

One of the defining elements of the KRG Hospitality process that sets us apart is our in-depth, hands-on feasibility study. This type of study is crucial for several reasons, which KRG president Doug Radkey explains in this insightful bonus episode.

Aug 13, 202108:46
Episode 45 with Bob Peters

Episode 45 with Bob Peters

Revered bar pro Bob Peters swings by the Bar Hacks podcast to chat with co-host David Klemt about a wide array of topics: his love-hate relationship with the words "pivot" and "layered"; lessons learned over more than two decades behind the bar; hiring and training bar staff; how he always seems to have the coolest new bar equipment, including the new Ripples 2.0 and Stündenglass gravity smoker; Bob's current go-to cocktail, spirit, beer and wine; and so much more. You'll also learn about Bob's exciting new endeavor, CocktailClass.com. You don't want to miss this episode. Strap in—this is a fun one! Check out and follow Bob Peters, his Garage Bar, and CocktailClass.com on Instagram. Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!

Aug 10, 202150:28
Episode 44 with Ralph James

Episode 44 with Ralph James

Bar Hacks co-host David Klemt speaks with Ralph James, general manager of Larry Flynt's Hustler Club Las Vegas. One of the leaders in the gentlemen's club space, this Vegas venue is where previous guest Alexis Monroe (episode 42) is a VIP bartender and feature performer. Ralph shares the struggles Hustler Club Las Vegas faced during the height of the pandemic, hiring for staff and management, the pivots that kept the club going, the return of guests, promotions and upcoming events, and more. Click here to connect with Ralph on Instagram, follow Hustler Club Las Vegas on IG as well, and be sure to visit the club's website (NSFW, of course). Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!

Aug 03, 202122:13
Episode 43 with Zecheriah Lord

Episode 43 with Zecheriah Lord

When Zechariah Lord moved on from his professional football career (he played in the NFL, XFL and AFL), he entered Las Vegas nightlife. Now, he's a partner and the Chief Marketing Officer of upscale and award-winning cannabis dispensary Jardín in Las Vegas. Zechariah and Bar Hacks co-host David Klemt discuss the cannabis industry's many challenges—including taxes and finances—as well as opportunities in this new space, community support, breaking through the taboos associated with cannabis, and more. Connect with Jardín on Instagram, Twitter and Facebook, and with host David Klemt on Instagram. Cheers!

Jul 27, 202132:26
Bar Hacks Bonus #17: The Seven Cs

Bar Hacks Bonus #17: The Seven Cs

Want to build a badass team? A crucial step is effective onboarding, and a vital element of that process is the Seven Cs. KRG Hospitality president and Bar Hacks co-host Doug Radkey explains each of the Seven Cs and how they'll help you build a winning team. It's interesting how if you take the time to put systems in place and hire the right people, many operational and labor issues seem to disappear... Cheers!

Jul 23, 202112:20
Episode 42 with Alexis Monroe
Jul 20, 202125:16
Bar Hacks Bonus #16: Labor Shortage

Bar Hacks Bonus #16: Labor Shortage

Why should anyone want to work for you? Doug Radkey, president of KRG Hospitality, addresses the labor shortage, putting a stop to using the pandemic as an excuse for struggling to fill jobs, and the disservice you're doing to yourself with generic job ads. Doug provides tips for supercharging your job listings, winning the war for talent, creating an onboarding process, and building a diverse and inclusive team that will strengthen your operation and the industry as a whole.

Jul 16, 202108:52
Episode 41 with David Peterson of Dueling Axes
Jul 13, 202115:45
Episode 40 with Trevor Schneider
Jul 08, 202136:03
Bar Hacks Bonus #15: Inclusive

Bar Hacks Bonus #15: Inclusive

KRG Hospitality president Doug Radkey addresses leading an inclusive operation. To do so successfully, you need to go beyond the starting point of hiring people with diverse backgrounds, cultures, and lifestyles.

Jul 02, 202109:35
Episode 39 with Anthony Bohlinger

Episode 39 with Anthony Bohlinger

Anthony "Terry" Bohlinger, national brand ambassador for new William Grant & Sons whiskey brand Fistful of Bourbon, drops by Bar Hacks. Terry talks with podcast co-host David Klemt about launching a brand during a pandemic, representing an irreverent brand that doesn't take itself too seriously, the hilarious videos Fistful of Bourbon created to introduce the brand, lessons learned during his journey in hospitality, and more. Link with Terry on Instagram, and connect with Fistful of Bourbon on Instagram, Twitter and Facebook. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!

Jun 29, 202123:06
Episode 38 with Rahul Faria

Episode 38 with Rahul Faria

Bar Hacks host David Klemt sits down with Rahul Faria, president of One Oak Construction operating out of Ontario, Canada. One Oak specializes in restaurant construction and Rahul is also the host of his own podcast, Build Our Future. Rahul shares red flags to be aware of when selecting a contractor, tips for the construction process, building green and other construction trends he's seeing, and more. Connect with Rahul on LinkedIn, check out One Oak Construction's website, LinkedIn page and Instagram. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!

Jun 22, 202131:48
Episode 37 with Karl Travis

Episode 37 with Karl Travis

Karl got his start in hospitality as a busser. He worked his up through every role, at one point investing in a restaurant in Whistler, British Columbia, Canada. Ultimately, he would become an interior designer who specializes in restaurants, QSRs, hotels and senior living. Karl, now a partner at Hager Design International, stopped by Bar Hacks to chat with host David Klemt about his journey in hospitality, making the most of the relationship with a designer, design trends, sustainable renovation, and much more. Connect with Karl on LinkedIn and follow Hager Design on LinkedIn, Instagram, Twitter and Facebook. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!

Jun 15, 202127:53
Episode 36 with Jordan Bushell
Jun 01, 202101:00:30
Bar Hacks Bonus #14: Self Learning

Bar Hacks Bonus #14: Self Learning

Knowing that you don't know it all opens up your world and makes you a better leader. There's a reason big brands and successful entrepreneurs view problems as opportunities to learn. KRG Hospitality president Doug Radkey explains how seeking out knowledge, experiences and opportunities to learn makes you a better operator, keeps you sharp, helps you better relate to and mentor others, and improves your business in every way. Happy Bonus Friday!

May 21, 202106:47
Episode 35 with Doug Radkey

Episode 35 with Doug Radkey

Co-host David Klemt sits down with KRG Hospitality founder and creator of Bar Hacks Doug Radkey to talk about his journey into hospitality, his passion for consulting and helping people realize their hospitality dreams, and why the KRG Momentum program is perfect for some clients. You don't want to miss this one! Connect Doug on Instagram, Twitter, Facebook and LinkedIn, the Bar Hacks podcast on Instagram and Twitter, and David on Instagram and LinkedIn. Cheers!

May 18, 202118:38
Bar Hacks Bonus #13: Confidence
May 14, 202109:53
Episode 34: Looking Back, Pt. 1

Episode 34: Looking Back, Pt. 1

Bar Hacks co-host David Klemt has done 21 podcast episodes so far. If you had told him he would be hosting a podcast in 2021, he wouldn't have believed you. We hope you've enjoyed his episodes so far! In this episode, we take a look back at David's first five Bar Hacks episode, featuring: Jared Boller talking about lessons learned working behind the bar in NYC and taking a culinary approach to cocktails, Kelley Jones speaking about giving back to the community during the pandemic, 86 Politicians co-founders Yan Agaev and Holly Tripp on the challenges operators faced across the country and holding politicians accountable, Joann Spiegel on the global phenomenon that is the Miracle pop-up promotion, and David "Rev" Ciancio on social media, listings management, owning your guests, and first-party vs. third-party delivery. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!

May 11, 202140:03
Bar Hacks Bonus #12: Self Care

Bar Hacks Bonus #12: Self Care

KRG Hospitality president Doug Radkey shares his thoughts on one of the most crucial elements of operating a business in the hospitality industry. Hint: He's not talking about menus, marketing or making money.

May 07, 202109:51
Episode 33 with Chef Brian Duffy

Episode 33 with Chef Brian Duffy

Chef Brian Duffy pops into the Bar Hacks podcast to speak with host David Klemt about a wide range of topics. The two discuss the impact of the pandemic; themed restaurants, bars and menus; the labor shortage; training and retaining staff; some of Chef Duffy's projects, including World Chef; and much, much more. Buckle up and enjoy the ride! Make sure to connect and keep up with Chef Duffy on Instagram, Twitter, and Facebook, and subscribe to his Duffified Live podcast (and ours!). Connect with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!

May 04, 202145:19
Bar Hacks Bonus #11: Winning Characteristics

Bar Hacks Bonus #11: Winning Characteristics

What influences how we perceive a restaurant or bar operation as winning? Doug Radkey, president of KRG Hospitality, has some answers. As he has learned from over a decade of working with restaurants and bars, successful operations share common winning characteristics. Cheers!

Apr 30, 202108:53
Episode 32 with Michael Toscano

Episode 32 with Michael Toscano

Woodford Reserve brand ambassador Michael Toscano stops by to talk about the Kentucky Derby, crafting the perfect Mint Julep, maximizing the operator-brand-rep relationship, and more. To add Woodford Reserve Derby cocktails to your menu—including Michael's Mint Julep from this episode—visit the KRG Hospitality website. Connect with Michael and Woodford Reserve on Instagram. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!

Note: We encountered some audio issues during recording but this conversation was too good for us to put on the shelf. Trust us, this episode is worth the listen!

Apr 27, 202129:59
Bar Hacks Bonus #10: Patio Season

Bar Hacks Bonus #10: Patio Season

Your patio is worthy of real investment. It's not enough to just wipe down tables and sweep the area. Doug Radkey lays out how to create an energetic, revenue-generating patio space that leverages pent-up consumer demand. Don't miss this important bonus episode!

Apr 23, 202111:16
Episode 31 with Ted Fleming
Apr 20, 202118:40
Bar Hacks Bonus #9: Flexibility

Bar Hacks Bonus #9: Flexibility

KRG Hospitality president Doug Radkey explains why success in the New Normal Era of hospitality requires owning the entire guest journey, frictionless omni-channel experiences, and other elements of a flexible approach to business.

Apr 16, 202109:17
Episode 30 with Cynthia Penner
Apr 13, 202132:58
Bar Hacks Bonus #8: Brand Guide

Bar Hacks Bonus #8: Brand Guide

Your brand is how your target audience perceives your restaurant or bar. Doug Radkey challenges you to gather your marketing and branding materials, press play, and listen along to this week's bonus episode. Commit to delivering on a strong brand promise in 2021!

Apr 09, 202108:23
Episode 29 with Luke Elvy
Apr 06, 202125:28
Bar Hacks Bonus #7: Innovative Leadership

Bar Hacks Bonus #7: Innovative Leadership

What is innovative leadership? It's confidence in your abilities and your team, knowing when to get out of the way, and the culmination of other concepts Doug Radkey has explained in previous Bar Hacks Bonus episodes. Today, he ties it all together. Cheers!

Apr 02, 202109:33
Episode 28 with Tim Rita
Mar 30, 202112:06
Bar Hacks Bonus #6: Decision Making

Bar Hacks Bonus #6: Decision Making

We make thousands of decisions every day, from the simple to the complex and everything in between. Doug Radkey shares his insights into clearly and confidently making decisions for your business.

Mar 26, 202108:13
Episode 27 with Armon Noori
Mar 23, 202117:44
Bar Hacks Bonus #5: Soft Openings
Mar 19, 202110:10
Episode 26 with Katie Stryjewski a.k.a. Garnish Girl
Mar 16, 202117:34
Bar Hacks Bonus #4: Acceptance

Bar Hacks Bonus #4: Acceptance

It's #BonusFriday! The president of KRG Hospitality, Doug Radkey, addresses acceptance for change, the New Normal, and one another's differences.

Mar 12, 202107:12
Episode 25 with Megan Breier
Mar 08, 202126:48
Bar Hacks Bonus #3: Simplification

Bar Hacks Bonus #3: Simplification

Doug Radkey, president of KRG Hospitality, addresses a "simple" question: "Is your vision for your restaurant or bar's systems complex or simplified?" Cheers!

Mar 05, 202109:02
Episode 24 with Joel Montaniel
Mar 02, 202120:04
Episode 23 with Elise Cordell

Episode 23 with Elise Cordell

In this episode, host David Klemt speaks with the National Manager of Trade Engagement and Events for Champagne at Pernod-Ricard, Elise Cordell. Outside of their respective houses, not many people know more about Perrier-Jouët and G.H. Mumm than Elise. She and David talk about the differences between the houses, staff training, succeeding with Champagne, virtual events, and much more. Sparkling wine is expected to have a big moment in 2021, so don't miss out on this awesome episode. Connect with Elise on Instagram at @elisecordell and learn directly from her through fun and educational virtual events at the Just Add Champagne website. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!

Feb 23, 202130:48
Bar Hacks Bonus #2: Building Connection

Bar Hacks Bonus #2: Building Connection

Weekend inspiration! KRG Hospitality president Doug Radkey talks about connection, ghost kitchens, the Roaring '20s, and hybrid business models. Cheers!

Feb 19, 202110:38
Episode 22 with Kermit Lowry
Feb 16, 202125:24
Bar Hacks Bonus #1: Strategic Clarity

Bar Hacks Bonus #1: Strategic Clarity

It's our first-ever bonus episode! We'll be releasing one every Friday to motivate and inspire you as you head into the weekend. KRG Hospitality president Doug Radkey talks about strategic clarity in today's bonus. Cheers!

Feb 12, 202108:35
Episode 21 with Tiffany Yarde
Feb 09, 202128:45
Episode 20 with Vance Henderson
Feb 02, 202129:52
Episode 19 with Susie O.

Episode 19 with Susie O.

We have another fun one for you! Host David Klemt sits back and chats with Susie O., a friend, social media consultant, travel blogger and freelance industry writer. Susie operates the SusieDrinks Instagram channel and Susie Drinks Dallas website. She shares inventive (and beautiful) cocktail recipes and photos for at-home bartenders and also travels throughout the county, documenting her drinking adventures for all to see. In this episode of Bar Hacks, Susie shares social media and F&B photography tips, her prediction for a spirit that will be hot this year, and the two talk about the bars and restaurants they're looking forward to visiting when things return to a semblance of "normal." connect with Susie on Instagram at https://www.instagram.com/susiedrinks/ and check out her http://www.susiedrinksdallas.com/. To connect with with the Bar Hacks podcast, visit https://www.instagram.com/barhacks, and connect with David at https://www.instagram.com/david.ex.machina. Cheers!

Jan 26, 202134:44
Episode 18 with Mike Bausch

Episode 18 with Mike Bausch

Award-winning pizzaiolo Mike Bausch, owner of the multi-unit Andolini's Pizzeria in Tulsa and author of the book "Unsliced," sits down to talk with Bar Hacks host David Klemt about leadership, setting aside ego, adapting to survive during the Covid-19 pandemic, how to form relationships with banks, and more. In this episode, listeners will learn about Mike's systematic approach to solving problems, which is also outlined in his book. To connect with Mike and learn more, visit https://unslicedbook.com/. To connect with with the Bar Hacks podcast, visit https://www.instagram.com/barhacks, and connect with David at https://www.instagram.com/david.ex.machina. Cheers!

Jan 19, 202126:19
Episode 17 with 86 Politicians, Pt. 2

Episode 17 with 86 Politicians, Pt. 2

Part two of host David Klemt's talk with bar operator Yan Agaev and bartender Holly Tripp, founders of 86 Politicians. Learn more about 86 Politicians at https://www.thecitizenlobby.com/about and connect with Yan Agaev on Instagram at https://www.instagram.com/the_barchitect/, with Holly Tripp at https://www.instagram.com/hollytripp2.0/, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!

Jan 12, 202129:21
Episode 16 with 86 Politicians, Pt. 1

Episode 16 with 86 Politicians, Pt. 1

Part one of host David Klemt's conversation with bar operator Yan Agaev and bartender Holly Tripp. Yan, fed up with how elected officials have continually damaged the hospitality industry throughout the Covid-19 pandemic, posted a video shot and edited by Holly that spread across social media like wildfire. The duo founded 86 Politicians, a peaceful grassroots movement intended to hold politicians accountable for the harm they've caused the industry and their inaction on targeted financial relief. Learn more about 86 Politicians at https://www.thecitizenlobby.com/about and connect with Yan Agaev on Instagram at https://www.instagram.com/the_barchitect/, with Holly Tripp at https://www.instagram.com/hollytripp2.0/, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!

Jan 12, 202131:09
Episode 15 with Kelley Jones

Episode 15 with Kelley Jones

Host David Klemt sits down with revered industry expert Kelley Jones to discuss Hope for the City, a nonprofit he helped create that has provided more than nine million pounds of food for those in need. They also talk about the differences between Las Vegas and Miami in terms of responses to Covid-19, dealing with rules imposed on restaurants, and more. Learn more about Hope for the City at https://hopeforthecity.tv and connect with Kelley Jones on Instagram at https://www.instagram.com/kelleyjoneshospitality/, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!

Jan 05, 202122:32
Episode 14 with Joann Spiegel

Episode 14 with Joann Spiegel

And we're back! We hope you've had a fantastic holiday season. In this episode, host David Klemt speaks with Joann Spiegel to dive deep into the global phenomenon that is Miracle, the annual Christmas-themed cocktail pop-up event. Back in 2014, nobody predicted how successful or expansive this event would become. Miracle has transformed into a juggernaut that involves months of careful planning, cocktail creation, logistics, partner liaisons, and much more behind-the-scenes preparation. The end result is a profitable and memorable pop-up that runs for 35 to 40 days.  Operators interested in participating in 2021 should begin the application process now. Connect with Miracle on Instagram at https://www.instagram.com/miraclepopup, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!

Dec 29, 202042:46
Episode 13 with David 'Rev' Ciancio

Episode 13 with David 'Rev' Ciancio

Hospitality marketing guru, tech evangelist, and burger, steak and French fry aficionado David 'Rev' Ciancio sits down with Bar Hacks host David Klemt to talk about restaurant and bar search, listings management, reputation and brand management, why operators need to own their guest data and journey, and how to make first-person delivery work. Connect with Rev on Instagram at https://www.instagram.com/revciancio, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!

Dec 15, 202038:41
Episode 12 with Jared Boller

Episode 12 with Jared Boller

The new host of the Bar Hacks podcast chats with Jared Boller, Canadian National Whiskey Ambassador at Proximo Spirits. Tending bar gave him the opportunity to live, work and travel around the world. Currently, he represents brands like Bushmills and Proper No. Twelve at Proximo Spirits in Canada. Jared discusses his journey through the world of hospitality and how operators can benefit more from working with brand ambassadors. Connect with Jared on Instagram at https://www.instagram.com/whiskeycoach, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!

Dec 08, 202038:25
Episode 11 - Introducing the New Host of Bar Hacks

Episode 11 - Introducing the New Host of Bar Hacks

Doug Radkey, the president of KRG Hospitality and author of the book Bar Hacks announces a new addition to the team. KRG Hospitality is expanding, bringing on an industry journalist and veteran to serve as the new host of the Bar Hacks podcast, content curator, and director of business development. Find out who it is, what's planned for the pod, and more!

Dec 01, 202015:14
Pt. 2 - Developing an Epic Beverage Program

Pt. 2 - Developing an Epic Beverage Program

The food & beverage industry has changed. How consumers interact with restaurants and bars and even beverages...has changed. While dining-in at a restaurant or sitting-up at a bar with a drink in your hand will eventually come back; the Covid-19 pandemic has shown us other opportunities found behind the bar. Beverages still hold a key to a venues level of success and will be arguably more important now than ever before. This two-part episode will walk though the fundamentals of an epic beverage program while showing you real-world solutions, technology, and trends that will help you elevate your revenue, profits, and guest sentiment in a post-pandemic world!

Show notes: Link to pre-order the noted new book titled "Hacking the New Normal" is here: 

https://www.amazon.com/Hacking-New-Normal-Hospitality-Industry-ebook/dp/B08LQTWL7M

Oct 28, 202036:34
Pt. 1 - Developing an Epic Beverage Program

Pt. 1 - Developing an Epic Beverage Program

The food & beverage industry has changed. How consumers interact with restaurants and bars and even beverages...has changed. While dining-in at a restaurant or sitting-up at a bar with a drink in your hand will eventually come back; the Covid-19 pandemic has shown us other opportunities found behind the bar. Beverages still hold a key to a venues level of success and will be arguably more important now than ever before. This two-part episode will walk though the fundamentals of an epic beverage program while showing you real-world solutions, technology, and trends that will help you elevate your revenue, profits, and guest sentiment in a post-pandemic world!

Oct 19, 202035:52
Pt. 2 - Starting a Bar or Restaurant During a Pandemic

Pt. 2 - Starting a Bar or Restaurant During a Pandemic

While the world around us has changed and while some of our favorite local bars & restaurants have closed their doors or are facing financial uncertainty – there is still opportunity for investment with new concepts and new emerging brands in the current climate or in a "post-pandemic" world.

This two-part episode with Doug Radkey of KRG Hospitality and Bar Hacks - will walk through the characteristics and fundamentals needed to win in the new era that’s upon us. From food & beverage trends, consumer sentiment, integrated technology, and strategic planning – starting a bar or restaurant right now shouldn’t be an after-thought.

The opportunity is RIGHT NOW to hit the reset button and to start leading the way!

Grab your pen & notepad and have a listen!

Show Notes:

Bar & Restaurant Start-Up Cost Guide

https://gallery.mailchimp.com/b497f73ba3d62110119e31104/files/54803e45-5720-482e-8111-750320bfdd4b/KRG_2020_Start_Up_Cost_Guide.pdf

Oct 13, 202030:04
Pt. 1 - Starting a Bar or Restaurant During a Pandemic

Pt. 1 - Starting a Bar or Restaurant During a Pandemic

While the world around us has changed and while some of our favorite local bars & restaurants have closed their doors or are facing financial uncertainty – there is still opportunity for investment with new concepts and new emerging brands in the current climate or in a "post-pandemic" world.

This two-part episode with Doug Radkey of KRG Hospitality and Bar Hacks - will walk through the characteristics and fundamentals needed to win in the new era that’s upon us. From food & beverage trends, consumer sentiment, integrated technology, and strategic planning – starting a bar or restaurant right now shouldn’t be an after-thought.

The opportunity is RIGHT NOW to hit the reset button and to start leading the way! Grab your pen & notepad and have a listen!

Oct 05, 202032:11
Episode 6 w/ David Klemt

Episode 6 w/ David Klemt

On this episode of the Bar Hacks podcast, we talk Las Vegas, Covid-19, Wynn Resorts, and the immediate future of the spirits business and what you should consider at your venue with bar, beverage, and nightlife editor & reporter – David Klemt. Vegas as you can imagine and have likely heard, has been hit hard by the pandemic (like many of you here and other areas around the world). But it is a town obviously built around international travel, tourism, and hospitality. David shares his story on becoming an editor & content curator in this industry along with some candid insight on current life in Las Vegas. Want to connect with David – you can find him on Linkedin at https://www.linkedin.com/in/davidklemt/ or on Instagram https://www.instagram.com/david.ex.machina
May 12, 202041:34
Episode 5 - Guest Experience or Tolerance w/ Marc Gordon

Episode 5 - Guest Experience or Tolerance w/ Marc Gordon

Guest experience or guest tolerance? The Bar Hacks Podcast welcomes Marc Gordon who discusses how bar & restaurant brands can navigate guest expectations and what you should consider now and moving forward in how you communicate with your customers. Marc is an award winning keynote speaker, is the only speaker in his field to have keynoted the World Management Forum in Tehran, Iran, and is an internationally recognized thought leader in the field of customer experience with over 25 years of marketing and sales experience in a number of diverse industries. Marc has also been referred to as “Canada’s marketing superstar” by the Oprah Winfrey Network and is someone who regulary shares his thoughts on topics such as the boycotting of brands, customer service within the airline & hospitality industry, and on companies such as Facebook and Starbucks on numerous television & radio shows. Reach out to Marc and his agency at www.marcgordon.ca
Apr 29, 202034:41
Episode 4 - Finding Opportunity w/ Dan Vander Mey
Apr 28, 202024:03
Episode 3 - Better Beer w/ Steve Riley

Episode 3 - Better Beer w/ Steve Riley

Bar Hacks Podcast Episode 3 with Steve Riley of BetterBeer.com goes deep into ways restaurants & bars can maximize their draught beer system, what to consider prior to shutting down their beer system, and how to re-open their draught beer system after it’s been closed down. Steve Riley started in the restaurant business 25+ yrs ago working in every position, different concepts and cities. Along the way, he was on several opening teams & rebounded several struggling stores as a GM. Since leaving operations in 2000 he has been a teacher/curriculum developer at George Brown College, an industry consultant, and he owned a draught service company for four years. In 2009, Steve proudly passed both his BJCP exam and his Certified Cicerone™ exam where he became the first person in Canada to hold both beer credentials at the same time. He launched www.BetterBeer.com – a Draught Quality Certification Program the same year and has been expanding nationwide ever since!
Apr 22, 202026:59
Episode 2 - Bar & Restaurant Marketing w/ Erik Shellenberger

Episode 2 - Bar & Restaurant Marketing w/ Erik Shellenberger

My guest Erik Shellenberger lives & breathes bar & restaurant marketing, bringing years of experience, being the CEO of Bar Marketing Basics, a results driven agency where they create marketing campaigns surrounding SEM and SEO solutions. With a decade of corporate marketing experience, he has gone from student to teacher and has quickly grown his client base from his home town of Scottsdale AZ to across the nation with clients as far away as the east coast. Erik is also an engaging speaker and is the author of two books: "Restaurant & Bar Marketing; The no bulls#it guide to improving guest counts" and "Restaurant & Bar Marketing II - Hacking Human Nature" which can be found on Amazon. This episode of Bar Hacks features Erik discussing how bars & restaurants can navigate online marketing methods such Google, Trip Advisor, and Yelp - both now and post-pandemic in addition to other digital marketing efforts to gain a competitive edge. Have a listen! Connect with Erik at www.barmarketingbasics.com
Apr 19, 202036:18
Episode 1 - Bar & Restaurant 2.0

Episode 1 - Bar & Restaurant 2.0

Episode 1 - Bar Hacks Podcast with Doug Radkey - The President of KRG Hospitality and the author of the book Bar Hacks. This episode introduces the series and dicusses the key points surrounding the Covid-19 Pandemic and how bars & restaurants will need to adapt - setting up topics of discussion for future episodes on how to develop bar & restaurant 2.0
Apr 11, 202019:48