
Boss Barista
By Boss Barista

Boss BaristaApr 25, 2019

LaChrista McArthur Did Her High School Capstone Project on Coffee
The Charlotte-based coffee consultant threw herself into the industry at a young age—and now has a wealth of thoughts to share about loyalty, robot baristas, and the best coffee cities in the world.
A full transcript is available at bossbarista.substack.com

Negotiating a Contract with the Madison Sourdough Union
Workers at Madison Sourdough are striving to ratify their first contract—a process that's proven to be more hampered by management than they anticipated.
A full transcript of this episode is available at bossbarista.substack.com

Mandy Naglich Time Travels with Smell
The author of the new book "How to Taste: A Guide to Discovering Flavor and Savoring Life," talks building up your sensory skills and unlocking more enriching experiences.
A full transcript of this episode is available at bossbarista.substack.com

Context Matters with Junior's Roasted Coffee
Coffee is in crisis, and one of the big problems is that some farmers aren't paid enough to cover their production costs. A new template from the team at Junior's Roasted Coffee looks to change that.
A full transcript of this episode is available at bossbarista.substack.com

Sunergos Union Workers Fight to Make Their Voices Heard
The Louisville-based coffee chain won its union vote in January 2023—and is still waiting on leadership to ratify a contract.
A full transcript of this episode is available at bossbarista.substack.com

Claire Bullen is Clearing Away the Thorny Brambles
A long-form conversation on writing with the newsletter's editor.
A full transcript of this episode can be found at bossbarista.substack.com

Lucia Bawot Redefines the Protagonist of the Story
The photographer and author of the book "We Belong" centers the stories of women coffee workers in Colombia.
A full transcript of this episode can be found at bossbarista.substack.com

Kristen Hawley is Glad Restaurants Aren't Going Away
The author of Expedite, a newsletter about restaurant technology, sees both the potential—and flaws—of tech in the food world.
A full transcript of this episode is available at bossbarista.substack.com

Stephanie Alcala Loves Bats And Coffee
Asking coffee trader Stephanie Alcala what does it mean to source responsible coffee and think holistically about sustainability.
A full transcript of this episode is available at bossbarista.substack.com

For Jackie Nguyen, a Coffee Shop Was Plan C
The owner of Cafe Cà Phê, Kansas City's first Vietnamese-owned coffee shop, talks about starting a business in a new city during a pandemic—and the importance of having a specific mission.
A full transcript of this episode is available at bossbarista.substack.com

Going Beyond Price with Brendan Adams
Specialty coffee distinguishes itself by its higher price tag—and stops there. To make meaningful change, Brendan Adams of Semilla argues that cost alone cannot be the finish line.
A full transcript of this episode can be found at bossbarista.substack.com

What Baristas Actually Make with Adam JacksonBey and Valorie Clark
The average wage for baristas is $14 per hour—but many are only scheduled to work 26 hours a week. Go Fund Bean representatives discuss barista wages and more.
A full transcript of this episode can be found at bossbarista.substack.com

Differentiating Between 'Value' and 'Values' With Ted Fischer
On neoliberalism and translating value in coffee with anthropologist and author of the book 'Making Better Coffee,' Ted Fischer.
A full transcript of this episode can be found at bossbarista.substack.com

Keith Hawkins and the Zoom Call That Never Happened
The 20+ year industry pro and founder of Color of Coffee Collective talks about the start-stop pace of progress—and following through on attempts to do better.
A full transcript of this episode can be found at bossbarista.substack.com

Namisha Parthasarathy on Romanticized Coffee Relics
The co-founder of Ārāmse on Indian coffee tools, colonial history, and the problem with flavor wheels.
A full transcript of this episode can be found at bossbarista.substack.com

Coffee and Climate Change with Karla Boza
The third-generation farmer comes back to talk climate change and quality as a moving target in coffee.
A full transcript of this episode can be found at bossbarista.substack.com.

Eight Essential Coffee Questions with Jim Ngokwey
A managing partner at Mighty Peace Coffee, Jim Ngokwey is creating pathways for Congolese coffee growers and posing difficult questions about the future of the industry.
A full transcript of this episode can be found at bossbarista.substack.com

Baristas Can Do It All With Camila Coddou
The coffee pro-turned-coach talks about the gentleness of service work.
A full transcript of this episode can be found at bossbarista.substack.com. Listen to past episodes of Camila on the Boss Barista Podcast in 2019 and 2020.
![Cxffeeblack's Renata Henderson and Bartholomew Jones Make Connections [re-air]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1666105142820-1786873e1b518.jpg)
Cxffeeblack's Renata Henderson and Bartholomew Jones Make Connections [re-air]
In this episode from July 2020, we chat about legacy and reclaiming coffee's Black identity and origins.
Check out the trailer to their documentary, Cxffeeblack to Africa, here, watch the documentary by joining Patreon, and keep an eye on their Instagram account for tour dates to watch.
A full transcript of this episode can be found at bossbarista.substack.com

Marie Cheslik Reflects on Making Wine (and Coffee) More Accessible
Wine and coffee are a lot alike—up to a point. Marie Cleslik of Slik Wines explains more.
A full transcript of this episode can be found at bossbarista.substack.com.
![Oddly Correct Inverts the Minimum Wage [Reair]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1661228486918-e7b6b576da46.jpg)
Oddly Correct Inverts the Minimum Wage [Reair]
In this episode from November 2019, we ask, "What if the minimum wage actually reflected the minimum you need to live?"
A full transcript of this episode can be found at bossbarista.substack.com
![Lori Flores Breaks Down Latinx Food and Drink Labor in the United States [172]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_nologo/1359826/1359826-1548376667127-760df2358f527.jpg)
Lori Flores Breaks Down Latinx Food and Drink Labor in the United States [172]
An associate professor of history, Dr. Lori Flores digs into the realities of agricultural working conditions—and the invisible labor behind the foods and goods we enjoy.
A full transcript of this episode is available at bossbarista.substack.com

BONUS: Intelligentsia's Chicago Workers Are Unionizing
This bonus episode features Ravani Grace, an Intelligentsia barista who's helping to organize one of specialty coffee's most pivotal unions.
A full transcript of this episode is available at bossbarista.substack.com
![Niki Tolch Gets #Deep [171]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1658810717104-55a2f783c861c.jpg)
Niki Tolch Gets #Deep [171]
The creator of the Not Caffeinated Enough platform connects community, curiosity, and coffee. It's all a circle.
A full transcript of this episode is available at bossbarista.substack.com
![David Tortolini Goes Beyond IRL Spaces [170]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1657640568020-dc7d5ae9038ca.jpg)
David Tortolini Goes Beyond IRL Spaces [170]
Scholar and incoming graduate student at Purdue University David Tortolini talks about the importance of digital connection, and all the ways that communities are built through the internet.
A full transcript of this episode is available at bossbarista.substack.com
![Gefen Skolnick Is Making Coffee Fun [169]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1655820893993-7499b232b2186.jpg)
Gefen Skolnick Is Making Coffee Fun [169]
The founder of Couplet Coffee eschews traditional ideas to make delicious coffee available to all.
A full transcript of this episode is available at bossbarista.substack.com
![Julien Langevin believes there's a place for everyone who wants to be here [168]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1654575936110-50cea58551eed.jpg)
Julien Langevin believes there's a place for everyone who wants to be here [168]
Julien Langevin is a production worker for Coffee by Design and the 2022 United States Cup Tasters Champion, going on to represent the United States at the World Cup Tasters Competition in June.
A full transcript of this episode can be found at bossbarista.substack.com
![Valorie Clark Stands Up for Hourly Coffee Workers [167]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1653402918200-bceea7ea0d14a.jpg)
Valorie Clark Stands Up for Hourly Coffee Workers [167]
When COVID-19 laid off a substantial number of coffee workers, Valorie Clark helped start a nonprofit called GoFundBean to provide essential services and financial support.
A full transcript of this episode is available at bossbarista.substack.com
![Morgan Eckroth Rebels with Coffee [166]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1652156239012-bb48ff1cc03ff.jpg)
Morgan Eckroth Rebels with Coffee [166]
The 2022 United States Barista Champion and TikTok star subverts expectations through humor and silliness.
You can find a full transcript at bossbarista.substack.com
![Bianka Allyon and Sabreen Naimah Are Keeping it Cute [165]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1650982950284-d6546453b84eb.jpg)
Bianka Allyon and Sabreen Naimah Are Keeping it Cute [165]
The co-founders of Cute Coffee urge you to keep it cute or put it on mute—or you're gonna get slimed.
You can find a full transcript of this episode at bossbarista.substack.com
![Jaymie Lao Wants You To Say Something Nice [164]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1649775960107-71d08cf34b94c.jpg)
Jaymie Lao Wants You To Say Something Nice [164]
Go Get Em Tiger's very first employee wants you to praise your friends, your coworkers—everyone!
A full transcript of this episode is available here.
![The Tartine Union Asks for Their Bread and Roses [101]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1648523551487-8fa902f604a5c.jpg)
The Tartine Union Asks for Their Bread and Roses [101]
Revisiting our February 2020 episode with the members of the Tartine Union in the Bay Area.
For a full transcript, go to bossbarista.substack.com
![Carlos de la Torre Wants You to Buy Coffee Roasted in Mexico [163]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1647356159645-603cfc2af032b.jpg)
Carlos de la Torre Wants You to Buy Coffee Roasted in Mexico [163]
The owner of Café con Jiribilla talks about Mexico's unique coffee scene and why you should discover its roasters.
You can find a full transcript of this episode here.
![Sonam Parikh Is Getting Comfortable Saying 'I Don't Know.' [162]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1646148109037-d49309a8afa3b.jpg)
Sonam Parikh Is Getting Comfortable Saying 'I Don't Know.' [162]
My guest is Sonam Parikh, one of the co-founders of Mina’s World, a coffee shop in West Philadelphia. Sonam and their partner, Kate, opened Mina’s World 18 days before COVID-19 forced the majority of hospitality businesses to close or completely revamp how they serve food and drinks to customers.
You can find a full transcript of this episode here.
![Eric Grimm on HR and Setting Workplace Culture [161]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1644939611339-7a85231522634.jpg)
Eric Grimm on HR and Setting Workplace Culture [161]
How Eric Grimm of Glitter Cat Barista and Ghost Town Oats has approached building more accessible spaces through the lens of human resources.
A full transcript of this episode can be found here.
![Courtney Heald is Sticking Up and Sticking Around [160]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1643729992621-0c8a7fa13fe81.jpg)
Courtney Heald is Sticking Up and Sticking Around [160]
The lead roaster at Modern Times helps navigate the San Diego roastery's next phase while advocating for herself.
A full transcript of this episode can be found here.
![Tio Fallen Travels The Road Less Taken [159]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1642486476750-3f3af81934342.jpg)
Tio Fallen Travels The Road Less Taken [159]
The co-founder of Three Keys Coffee in Houston talks jazz riffs, trumpet keys, and I ask him some weird questions.
A full transcript of this episode can be found here.
![David Lalonde Falls Down the Rabbit Hole [158]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1641337291584-7dc6696825d47.jpg)
David Lalonde Falls Down the Rabbit Hole [158]
What it means to want to do things differently—and actually do them. With David Lalonde, co-founder of Rabbit Hole Roasters in Montreal, Quebec.
A full transcript of this episode can be found here.

December Rewind: Rachel Northrop Asks "Who Is The C-Market For?"
In the last episode of our December Rewind series, Rachel Northrop digs into the coffee commodities market, and asks who this antiquated system serves. Spoiler alert: You probably know the answer.
A full transcript of this episode can be found here.

December Rewind: Rachel Northrop Breaks Down the C-Market (Part One)
The commodities market, or c-market, is how most coffee is bought and sold. It's a complicated, antiquated system that's persisted for years. Rachel Northrop explains how this system came to be.
A full transcript of this episode can be found here.

December Rewind: Maggy Nyamumbo on Big Coffee and the Coffee Price Crisis
Today, we're re-releasing our episode with Maggy Nyamumbo. Maggy is the founder of Kahawa 1893, a social enterprise aimed at connecting farmers directly to consumers in an attempt to get more money back to farmers. There is so much money in coffee — with farmers making less money than it costs to produce coffee, Maggy tells us where all that money goes.
This episode was originally released in November 2019. Find a full transcript of this episode here.

December Rewind: Alice Wong Says #SuckItAbleism
In 2018, the internet lit up with debates about plastic straw bans. Disabled activist Alice Wong talks about how these kinds of conversations silence the voices of disabled people.
This episode was originally released in August 2018.
![Investing in Young Farmers with Frankie and Tim Volkema [157]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1636474438937-45e1fece18b8b.jpg)
Investing in Young Farmers with Frankie and Tim Volkema [157]
At 13 years old, Frankie Volkema became the world's youngest Q grader. While she received her certification, she also learned that the average coffee farmer is in their mid-50s, and if we don’t make farming viable for young people to pursue, the future of coffee is in jeopardy.
So she decided to take action. Learn more about Joven Coffee here.
This episode is brought to you by Urnex.
![Pepe Uechi Isn't Afraid To Pivot [156]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1635260989172-557e28a3f5eff.jpg)
Pepe Uechi Isn't Afraid To Pivot [156]
Today, I’m chatting with Jose Uechi, co-founder of Compadre, a coffee brand based in Peru. Jose—or Pepe, as he goes by—is an industrial designer by trade, and got into coffee because of his friend, Juan Pablo. Juan Pablo invented a solar roaster, a machine that could roast coffee without electricity. Initially, Compadre’s founders worked to get these roasters into the hands of farmers.
A few years later, and Compadre is still working on raising wages for farmers—albeit in a slightly different way. In this episode, we talk about the shifts and pivots that Pepe and his team have made as they got deeper into the economics of coffee-buying and -selling.
The broad goal of Compadre is still the same—to shift value down to farmers—but it does so now by removing barriers that farmers face (like unpredictable weather conditions) and building a brand that connects farmers to consumers.
This episode is brought to you by Urnex.
![Neichelle Guidry Brings the Light [155]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1634048081647-09035f248a411.jpg)
Neichelle Guidry Brings the Light [155]
Neichelle Guidry is a storyteller. Neichelle is a college administrator and the founder of Black Girl Black Coffee. The brand began as an Instagram account, as a way for Neichelle to document her journey through coffee, and her passion for the subject, during the upheaval of the pandemic. Since then, it’s evolved into a coffee brand that reclaims the Black history of coffee.
We about staying inspired, filling your cup, and giving yourself permission to seek joy in the things you love—that will hopefully leave you feeling uplifted and inspired after listening.
This episode is brought to you by Urnex.
![Sierra Yeo and the Mythical Career Ladder [154]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1632841034492-d6884b93eb59f.jpg)
Sierra Yeo and the Mythical Career Ladder [154]
If you've ever asked yourself, “Is this real? Or am I imagining it? Did I take something the wrong way on purpose? Did my boss really do that thing that I now feel so angry about?” then this is the episode for you.
Sierra Yeo of The Kore Directive and Alpro UK get real vulnerable.
This episode is brought to you by Urnex.
![Exploring Coffee Through Fast Fashion with Rachel Faller [153]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1631631055007-a8b278505fd0f.jpg)
Exploring Coffee Through Fast Fashion with Rachel Faller [153]
Rachel Faller is one of the co-founders of tonlé, a zero-waste clothing company that believes in promoting equal value across the supply chain. Like coffee, most of the clothing we wear goes through hundreds of hands and relies on a system of manufacture and exchange that is a relic of colonialism.
In this episode, Rachel explains some of the parallels between how coffee is bought and sold and how clothes are made. We talk about who gains and who loses in a world that relies on fast fashion: the production of cheap clothing with quick turnaround times for garment factories.
This episode is brought to you by Urnex.
![The Two Lives of Nigel Price [152]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1629903244020-acb9d0d5114f3.jpg)
The Two Lives of Nigel Price [152]
Before coffee, Nigel Price of Drip Coffee Makers had a career in finance, working for a firm in Downtown Manhattan. But eventually, he decided he’d had enough—and he turned to cafes as a way to break away from the life he’d built and the trajectory he no longer wanted to be on. Over a decade later, Nigel credits coffee as the beginning of his second life, giving him a chance to create connections and bond with people in a way that his prior life in finance hadn’t.
This episode is brought to you by Urnex.
![Erica Chadé On Listening and Being Present With Yourself [REAIR]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1629217008364-dd698a0db1eb4.jpg)
Erica Chadé On Listening and Being Present With Yourself [REAIR]
We’re re-airing an episode form June of 2020 with Erica Chadé (you may hear them referred to as Erica Jackson in the episode). Erica talks all about intention, getting to know yourself and offers some wonderful tidbits about slowing down and how working in service can offer moments of presence.
We have "We Are Not A Family" tees available now—Erica is modeling one in the photo for this episode. Order them here!
This episode is brought to you by Urnex.
![Suneal Pabari on Competition as a Learning Tool [151]](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/1359826/1359826-1628606784621-b0f1df2c206d8.jpg)
Suneal Pabari on Competition as a Learning Tool [151]
From the moment Suneal Pabari got into coffee, he wanted to know why others didn’t share his excitement, and he came to a pretty simple conclusion: Coffee is hard! Baristas are busy slinging drinks, and it’s not like the coffee roaster is sitting and waiting to answer your queries about why Coffee A tastes like strawberries and Coffee B tastes like milk chocolate.
Suneal wanted to learn more, and he decided to start a game. Leaderboard Coffee is a seasonal coffee experiment where participants receive 10 unlabeled bags of coffee alongside a set of guiding questions to help them deduce where each coffee is from and what makes it unique. Leaderboard doesn’t just offer the opportunity to become an at-home sleuth, but also to learn about coffee in a way that a cafe environment can’t replicate.
This episode is brought to you by Urnex.