
Catalyst Pharmacy Podcast
By NextWave Pharmacy Podcast Network
Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, Mark Bivins VP of Sales, and Marsha Bivins Marketing Director

Catalyst Pharmacy PodcastJul 21, 2021

Too Much of a Good Thing With Stanley Warren | Catalyst Pharmacy Podcast Ep 107
You probably know Stanley Warren from his LinkedIn posts or general social media presence. For the last year, he’s helped independent pharmacy owners elevate and enhance their pharmacy operations. From streamlining inventory management to increasing your OTC sales, “Pharmacy Stan” knows how to take your pharmacy out of the red and snuggly into financial freedom. In this episode, learn how to leverage your pharmacy’s services, how PBMs continue to run rampant, and how to tell just how much is too much of a good thing.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, Director of Trade Shows and Events
Guest: Stanley Warren | Entrepreneur/Pharmacy Stan
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

The Current State of Pharmacy Law | Catalyst Rewind Episode 13
PBM reform. DSCSA compliance. Provider status. You’ll find all these topics and more in the latest edition of Catalyst Rewind. Take a legislative and judicial walk down memory lane as we review the latest and greatest in pharmacy law. In this episode, learn about the still-essential information about DSCSA compliance, how a lawyer is tackling PBM reform, and the neverending battle of provider status of pharmacists. Guests include:
00:12 - Mark Cuker - EP 104
09:30 - Sam Pizzo and Mark Tate - EP 99
17:14 - Tory Grooms and Abigail Scott - EP 63
22:57 - Joseph Poling - BTS EP 49
26:23 -Shawn Nairn - EP 106
30:15 - Kevin Duane - BTS EP 48
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Shape Your Front End for Success With Shahida Choudhry | Beyond the Scripts Episode 52
Beyond the Scripts is all about using your pharmacy degree to its fullest potential. It’s no secret that patient care goes beyond the pharmacy counter, knowing no physical or holistic bounds. Few know this better than Palm Pharmacy owner Shahida Choudhry, whose experience and ambition have positively impacted the industry. In this episode, join her and host Will Tuft as they discuss how to leverage your pharmacy’s front end, the unspoken power of Google reviews, and how to steadily increase your patient base.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Shahida Choudhry | Owner of Palms Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Unlock Your Full Potential (and Profits) With Shawn Nairn | Catalyst Podcast Ep. 106
Times are always changing in the pharmacy industry, and few places exemplify this better than Pittsburgh, Pennsylvania. ACORx Pharmacy Owner Shawn Nairn stands front and center in this tidal wave of innovation, embracing the new while making sure independent pharmacies are properly getting their due. He also loves “The Big Lebowski,” so what’s not to like? In this episode, join hosts Jeff Key and Marsha Bivins as they discuss with Shawn his role in the industry, from member of the Pennsylvania Pharmacist Care Network to his work in the LTC realm with ACORx. You’re not going to want to miss this one.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Shawn Nairn | Owner of ACORx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

The Price to Create is Zero with Kyle McCormick | Catalyst Podcast Ep. 105
Saving money for your patients is easier and more convenient than you think. Blueberry Pharmacy Owner Kyle McCormick is at the forefront of this idea with his cost-plus model, a tried and true way to help his patients save money while getting the care they need. In this episode, he along with hosts Jeff Key and Marsha Bivins discusses everything from his cost-plus model to new — and innovative — bottle packaging. The next great idea for your pharmacy might be around the corner, and it doesn’t cost you a thing.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Kyle McCormick | Owner of Blueberry Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP104 - Lawyer Up Against PBMs With Mark Cuker
Time to lawyer up. In this week’s episode of the Catalyst Pharmacy Podcast, attorney Mark Cuker talks about all things litigation in the pharmacy realm. A premier litigator in the environmental and pharmacy realm, Mark currently represents plaintiffs in an ongoing pharmacy mass action lawsuit, filed on behalf of over 450 independent pharmacies, fighting the unreasonably and unjustifiably low reimbursements they receive for generic drugs.
In this episode, Mark gets into the nitty gritty of pharmacy law, from the ongoing battle against PBMs to the state of DIR fees. His insights will enlighten, inform, and reaffirm that the road ahead is long but worthwhile. If you want to know what the future holds for independent pharmacies, you don’t want to miss this one.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Mark Cuker | Of Counsel - Jacobs Law Group
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS EP51 - Climb the Pharmacy Tree With Nicolette Mathey
Trees take a while to grow — several lifetimes in some cases. A tree’s growth perfectly represents the slow yet fruitful process of growth: subtle and unapparent in the moment, but profound in the long run. As the Owner of Palm Harbor Pharmacy, Nicolette knows that the journey is the reward for both the pharmacy and its patients. In this episode, listen as she and host Will Tuft discuss how to present your pharmacy in the digital age, engage with your community’s physicians, and handle the initial growing pains of opening a pharmacy.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Nicolette Mathey | Owner of Palm Harbor Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS EP50 Part 2 - Nurture Your Pharmacy’s Network With Saswat Kabisatpathy
Your pharmacy’s growth and success depend on several factors: a loyal patient base, generating a profit, having an efficient staff, and more. Then look at the long-term. How are you nurturing your pharmacy’s network? Saswat Kabisatpathy of the Avant Institute tells all about how you can do just that. In this second part of our conversation with Dr. Swat, learn about the value of collaboration, independent pharmacy’s role in certain current events, the importance of special purpose networks, and so much more.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Saswat Kabisatpathy | Chief Strategic Officer of Avant Institute
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS EP50 Part 1 - Grow Your Pharmacy Ecosystem With Saswat Kabisatpathy
Rome wasn’t built in a day. Likewise, a successful pharmacy doesn’t materialize overnight. Progress is hardly ever noticeable until you take a step back and see all the progress you’ve made. Few know this better than Saswat Kabisatpathy. As CSO of the Avant Institute, Dr. Swat knows just how important it is to create a healthy pharmacy ecosystem for your patients. Through patience and keeping your ear to the ground, that ecosystem will flourish in no time. In this episode, learn how to focus on the quality of your pharmacy’s services, find the right new opportunities, and turn your pharmacy into a bonafide healthcare hub as we go beyond the scripts.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Saswat Kabisatpathy | Chief Strategic Officer of Avant Institute
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP103 - Find Your Pharmacy's Eureka Moment With Ashley Moose
It’s no secret that independent pharmacies are doing more than filling the average prescription or administering flu shots. Now more than ever they are a pillar of the community — and Ashley Moose knows the job is far from finished. As Owner of Moose Pharmacy and CPESN’s Director of Network Development, pushing the industry forward is all in a day’s work. In this episode, we talk about all things community involvement, payment plans, and taco trucks. Tune in to learn how to do more with your pharmacy’s services, the growing success of Big Tree Medical, and how a good run can give you that next eureka moment.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Ashley Moose | Owner & Pharmacy Manager of Moose Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP102 - Turn Your Pharmacy’s Weakness into a Superpower With Sandie Kueker
Sandie Kueker has a simple approach to patient care: care for them like you would your family. It’s this mentality that has propelled her three stores to great pharmacy success. By embracing the old and welcoming the new, her pharmacies show just what independent pharmacies can do. In this episode, Sandie discusses everything from CPESN to the value of rejection, and how teamwork makes the dream work. Tune in to learn more about how to make your pharmacy more approachable, the importance of community health workers, and how to protect your staff’s morale.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Sandie Kueker | Owner and Operator of Hesston Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
0:00 - What’s Going on in Kansas
15:28 - CPESN Kansas, RPMs, and Embracing Pharmacy Technology
22:00 - Out with the Old, In With the New (and Old)
29:23 - Handling Different Types of Pharmacy Ownership
35:10 - The Power of Community Health Workers
43:06 - Help Your Patients Like You Would Your Family
46:42 - The Value of Rejection
55:55 - Get Involved in the Community
1:00:23 - Protect Your Staff’s Morale

BTS EP49 - Enter the New Age of Pharmacy With Joseph Poling
The road to pharmacy ownership is full of hills and valleys, especially if you’re working for the same company the whole time. Such is the case for Joseph Poling, who started his pharmacy career in the Colorado-based Good Day Pharmacy and hasn’t looked back since.
Joseph knows as well as anyone that the only way to move your pharmacy is forward — and he’s doing just that. In this episode, learn about the ins and outs of geofencing, your pharmacy’s social media presence, and the importance of embracing new technology. Enter the new age of pharmacy as we go Beyond the Scripts.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Joseph Poling | Owner of Good Day Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
0:00 - Joseph’s Journey to a Good Day (Pharmacy)
6:10 - From Staff Pharmacist to Pharmacy Leaders
17:21 - The Power of Patient Testimonials for Marketing
20:04 - What is Geofencing (and other Technology Tricks)?
27:13 - How a Subscription-Based Model Works (Long-Term Care)
33:09 - How to Stay Focus with Multiple Locations
41:09 - Making Your Plan of Action Bulletproof
49:59 - Overcoming Challenges that Independents Face
54:31 - What 2024 Holds for Independents

EP101 - Learning Your Patients’ Stories With Julie Stewart
One of the best parts of working in an independent pharmacy is how you can put your own stamp on patient care. Medical Arts Pharmacist Julie Stewart knows this firsthand. Through a blend of hard work and empathy, this Flip the Pharmacy award winner knows that the making of a great pharmacy is its quality of patient care. In this episode, learn how the impacts of pharmacy services such as smoking cessation, how to keep your pharmacy in business, and how your family shapes your pharmacy work.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Julie Stewart | Pharmacist at Medical Arts Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP100 - Yesterday, Today, and Beyond With Gina Groves
To quote Steve Jobs, the journey is the reward — and what a journey it’s been. After over three years, 99 episodes, and nearly 150 guests, the Catalyst Pharmacy Podcast has reached its landmark 100th episode. And who better to have on to celebrate than our first-ever guest, PioneerRx’s Project Manager Gina Groves? On this special episode, join Jeff, Marsha, and Gina as they talk about their own PioneerRx journeys, the value of loving what you do, and the exciting future of the Catalyst Pharmacy Podcast. Tune in — we couldn’t have done it without you.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Gina Groves | Product Manager, PioneerRx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Catalyst Rewind | Episode 12 - Taking Your Pharmacy to the Next Level
Three years. 99 episodes. Almost 150 guests. As the Catalyst Pharmacy Podcast nears its landmark 100th episode, we take a trip down memory lane on this incredible journey. This time around, listen to some of the industry’s best and brightest talk about the key component of the industry: the pharmacy itself. Tune in to how you can make your independent pharmacy go from a healthcare superpower to a bonafide pillar of the community.
Guests include:
Tory Grooms and Abigail Scott - EP 63
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Catalyst Rewind | Episode 11 - Understanding Pharmacy Finances
Owning an independent pharmacy is more than providing exceptional patient care. You’re also running a small business — and businesses need to make money to stay afloat. Listen as some of the industry’s best and brightest talk about the financial side of pharmacy: the basics, the unexpected, and the absolute essentials. Learn how to strike the crucial balance between staying profitable while still focusing on the most important part of your pharmacy business: your patients.
Featured guests include:
Mayank Amin - BTS EP 38
Kyle McCormick - EP 47
Richard Brook - EP 60
Amina Abubakar - EP 12
Troy Trygstad - EP 17
Marc Essensa and Darren Thieding - EP 94
Ken and Ashley Duggins - BTS EP 12
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events | Will Tuft, Director of Education
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP99 - Perfecting DSCSA Compliance With Sam Pizzo and Mark Tate
The November deadline for DSCSA compliance is rapidly approaching. There’s a lot to keep track of, and it can easily feel confusing and overwhelming. Luckily, Sam Pizzo and Mark Tate are here to clear the air. As SVP of Strategic Alliances and President of InfiniTrak, respectively, Sam and Mark know the ins and outs of DSCSA compliance. Tune in as they discuss everything DSCSA compliance, ranging from deadlines within deadlines to how it will affect your pharmacy’s workflow.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guests: Mark Tate | President of InfiniTrak
Sam Pizzo | SVP of Strategic Alliances at InfiniTrak
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP98 - Creating a Vaccination Destination With Jason Briscoe
Patient care knows no bounds, and few know that better than Jason Briscoe. As Director of Pharmacy Operations at STChealth, Jason knows how pharmacy work goes beyond putting pills in a bottle — it’s all about educating your patients. In our first fully in-person episode, Jeff, Marsha, and Jason discuss his pharmacy journey, family fun, and a pharmacy’s role during global health crises. Tune into our first in-person podcast to learn how you can stay relevant in a changing pharmacy industry, expand your care through rural areas, and the fundamentals of vaccine care.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Jason Briscoe | Director of Pharmacy Operations at STChealth
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Catalyst Rewind EP 10 - Doing Right By Your Patients
Patient care comes in all shapes and sizes. It can range from dispensing medications to administering vaccines to leveraging your technology. Whatever your approach to patient care looks like, we all share a common objective: do right by them. Putting the “care” in “patient care,” some of our industry’s best and brightest discuss how you can take your pharmacy work — and your — patient’s health — to the next level. Tune in to learn how you can make the most out of your pharmacy technology, clinical services, and patient education.
Featured Guests include:
Amina Abubakar, Pharmacy Owner and CEO of the Avant Institute of Clinicians - EP 12
Brandon Knott, Owner of Cascade Specialty Pharmacy - EP 26
T.W. Taylor, Owner of Williamsburg Drug Company - BTS EP 39
Tana Kaefer, Director of Clinical Services at Bremo Pharmacies - EP 90
Theresa Toll, Pharmacist/Owner of Bay Street Pharmacy - BTS EP 46
Danielle Pierce, Director of Pharmacy Operations at Equitas Health - BTS EP 45
Rob Maher, Director Of Pharmacy Services at Klingensmith's Drug Stores - BTS EP 34
Lisa Hines, VP of Performance Measurement at Pharmacy Quality Alliance (PQA) - EP 20
Barry Klein, Owner of Klein’s Pharmacy - BTS EP 20
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP97 - Teamwork Makes the Dream Work With Tammy Bullock
Nothing is better than an efficient pharmacy. They make the impossible look easy on a daily basis with the help of technology, efficient workflow, and — most of all — a fantastic team. Tammy Bullock, Staff Pharmacist at Osterhaus Pharmacy, knows a thing or two about creating a positive team culture. Join hosts Jeff Key and Marsha Bivins as they discuss pharmacy retreats, the benefits of in-person work, and striking a good work-life balance. In this episode, learn how you can leverage your technology, find your “why” in pharmacy work, and how to scale the mighty pharmacy mountain.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Tammy Bullock | Pharmacist at Osterhaus Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS EP48 Part 2 - The New Blueprint of Florida Pharmacy with Kevin Duane
Pharmacists face several obstacles in providing exceptional service. Whether we’re talking PBMs or DIR fees, patient care rarely follows a straight line. For Panama Pharmacy Owner Kevin Duane, it’s nothing that we can’t handle. In this episode, Kevin and Will Tuft talk about all things pharmacy in the Sunshine State, Kevin’s experience speaking in front of the Florida House, and his outlook on the industry’s future in Florida. Join us in this concluding discussion with Kevin to learn how you can personally affect change, how to keep innovating in pharmacy, and the inner workings of Florida law.
Kevin’s Written Testimony: https://oversight.house.gov/wp-content/uploads/2023/05/Kevin-Duane-written-testimony-5.23.23.pdf
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Kevin Duane | Pharmacist Owner at Panama Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS EP48 Part 1 - Plunge into Pharmacy Technology With Kevin Duane
Embracing new pharmacy technology is a balancing act. On one hand, it can enhance your pharmacy’s workflow. On the other hand, it can lead companies to let go of human workers in favor of automation. For Kevin Duane, however, the solution is simple: new tech is meant to make pharmacy work even more efficient. On this episode, listen as the owner of Panama Pharmacy discusses taking over ownership of a near-century legacy and how he leverages pharmacy technology. Tune in to learn how to embrace the freedom of independent pharmacy, be a pillar of your community, and be more empathetic towards your patients.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Kevin Duane | Pharmacist Owner at Panama Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Catalyst Rewind EP 9 - Embracing New Pharmacy Technology
Technology makes the world go round. It touches every part of pharmacy life, from how you process prescriptions to how you communicate with your patients. Be ahead of the digital curve by embracing the latest and greatest in pharmacy technology and automation. Whether you want to learn about the growing role of artificial intelligence, how to better safeguard your patient’s information, or the future of pharmacy automation, this one is for you. Featured Guests include:
Natalie Wilcox, VP of Marketing & Operations at Medtel Communications \
Eileen Jordan, Customer Success Implementation Manager at Therigy - EP 87
Jackson Justus, Pharmacist Manager at Owl Pharmacy - EP 96
Nicolette Mathey, Owner of ATRIUM24 and Palm Harbor Pharmacy - EP 76
Doug Hoey, CEO of NCPA | Kraig McEwen, CEO of RedSail Technologies - EP 44
Ted Frank, RedSail Board Member | Steve Lawrence, RedSail Board Member - EP 45
Richie Ray, Owner of Richie’s Specialty Pharmacy and CMPD Licensing - EP 77
Doug Hoey, CEO of NCPA - EP 15
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS EP47 - The Pharmacy Wonderland With Meredy Ayers
There’s a saying that goes, “Behind every good pharmacist is a good technician.” Meredy Ayers begs to differ: pharmacy techs are beside the pharmacist, standing side by side to provide quality patient care. Technicians are indispensable and she is a shining example of this through her work as Administrative Coordinator for Bremo Pharmacy. In this episode, she and host Will Tuft discuss all things pharmacy techs, the work they do, and their ever-growing role in the episode. Tune in to learn how techs continue to shape the industry, embrace new pharmacy services, and how to create a positive work culture.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Meredy Ayers | Administrative Coordinator for Bremo Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP96 - A Pharmacist's Guide to a Good Day With Jackson Justus
Pharmacy ownership is a tough journey, especially when you’re from another state. But for Jackson Justus, it’s all in a day’s work. Owner of the Iowa-based Owl Pharmacy, he tells himself, “I’m gonna have a good day at work today” as he begins the day. Through the power of optimism, kindness, and chicken salad, the Kentucky native’s team has become a tight-knit “Justus League'' of healthcare excellence. In this episode, we discuss all things ownership, the growth of AI in pharmacy, and how stillness can breed innovation. Tune in to learn how to manage vaccine rushes, better market your pharmacy, and make the most out of your trade show experience.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Jackson Justus | Pharmacist Manager at Owl Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Catalyst Rewind EP 8 - Best of Catalyst Connect Speakers
It’s the most wonderful time of year at PioneerRx. With Catalyst Connect 2023 beginning this week, get in the Catalyst Connect spirit by watching this year’s speakers dish out priceless industry knowledge. Whether you’re attending this year or want to know what the fuss is all about, you don’t want to miss these nuggets of wisdom in this week’s episode of Catalyst Rewind. Featured Guests include:
Adam Robinson, Owner of Save-Rite Drugs - BTS EP 36
Micah Lansford, Managing Pharmacist at Roden-Smith Pharmacy - BTS EP 3
Troy Trygstad, Executive Director at CPESN USA - EP 65
Eric Cushey, Owner of Curtis Pharmacy - BTS EP 25
Kathy Campbell, CEO of Medicap Pharmacy | Bradley Davie, Jr., Sales Representative at InBody USA - BTS EP 43
Marc Ost, Co-Owner of Eric’s Rx Shoppe - BTS EP 41
Kari VanderHouwen, Owner of Duvall Family Drugs | Sirena Kalinski, Director of Pharmacy Operations - EP 75
Tanner Mitchell, Clinical Pharmacist - BTS EP 37
Kelley Babcock, Founder of Leadership Growth Formula - EP 68
Travis Wolff, Owner of Med-World Pharmacy - EP 80
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP95 - Pharmacy in the Puerto Rico Sun With Debbie Weitzman
Debbie Weitzman’s career has been anything but ordinary. She’s held positions at top companies like JP Morgan, Johnson & Johnson, and now, Cardinal Health — but instead of working in the concrete jungle, she was soaking up the sand and surf of Puerto Rico. Debbie spent over 10 years working for Cardinal’s Puerto Rico division, and in that time, she picked up some valuable lessons in business and life alike. Debbie joins us to talk about her travels, how pharmacy differs worldwide, and what companies like Cardinal are doing to improve it at home and abroad.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Debbie Weitzman | CEO of Pharmaceutical Segment at Cardinal Health
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Catalyst Rewind EP 7 | Pharmacy Ownership 101
Pharmacy work is an ongoing endeavor. Pharmacy ownership takes that to a whole other level. Owning your own pharmacy is a time-consuming but extremely worthwhile journey. Whether you’re dipping your toes into pharmacy ownership or need to freshen up your small business, tune into this week’s episode of Catalyst Rewind to get must-have advice from some of the best and brightest pharmacy minds. Featured guests include:
Jay Phipps, CEO of Phipps Pharmacy - BTS EP 30
Adam Robinson, Owner of Save-Rite Drugs - BTS EP 36
Bruno Tching, Pharmacy Owner and CPESN Luminary - EP 56
Vicki Einhellig, CEO of Good Day Pharmacy - EP 23
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS | EP46 - The Trials of Ownership With Theresa Tolle
The road to ownership is a long one, but the journey is always the reward. Theresa Tolle knows full well the changing world of ownership. Theresa is the Owner of Bay Street Pharmacy in Florida and CPESN Florida Lead Luminary, where she is at the forefront of making sure independent pharmacists are getting their fair share. In this week’s episode, she gives tips and advice on how to make sense of pharmacy ownership, what enhanced services your pharmacy should implement, and how to expand your revenue streams other than filling prescriptions. Learn how to be ahead of the curve of pharmacy ownership.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Theresa Tolle | Pharmacist/Owner of Baystreet Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP94 - Turning the Tables on Drug Pricing With Marc Essensa & Darren Thieding
Drug pricing has been a long-standing issue for independent pharmacies, but the tables are starting to turn. Thanks to organizations like IPC, the industry’s largest GPO, independents can finally get a fair deal. In this episode, we meet with IPC executives Marc Essena and Darren Thieding to talk all things drug pricing. We discuss how rebates can be as bad as DIR fees, how making a plan is harder than executing it, and how IPC is helping shape the future of independent pharmacies. Tune in to learn about how you can save thousands on wholesale drugs, get a discount on next-day drug shipments, and improve your pharmacy’s finances.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Marc Essensa, CEO of IPC | Darren Thieding, EVP of Sales, Marketing, & Membership at IPC
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS | EP45 - Technicians Take the Stage With Danielle Pierce
If independent pharmacy was a movie, technicians would have been behind the scenes — but now, thanks to techs like Danielle Pierce, they’re getting their time in the spotlight. Danielle, a CPhT and Director of Pharmacy Operations at Equitas Health, is all about advancing techs and helping their skills shine. Danielle joins Will this week to talk about the transformative power of pharmacy technicians, how Equitas Health advances techs, and how you can follow their lead to help your techs do the same. Lights, camera, action: it’s time for the technicians to take the stage.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Danielle Pierce | Director of Pharmacy Operations at Equitas Health
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS | EP44 - The Preceptor’s Survival Guide With Megan Smith
There’s nothing quite as rewarding as shaping the next generation of pharmacists. For Megan Smith, it’s all accomplished through precepting. Megan is an Assistant Professor of Pharmacy Practice at the UAMS College of Pharmacy, and most recently, NCPA’s 2022 Preceptor of the Year. In her double-duty role, Megan teaches students valuable clinical skills and trains pharmacists on how they can use precepting to not only influence students but also improve their own practices. In this week’s episode, Megan shares tips, tricks, and words of wisdom for pharmacists looking to become preceptors. If you want to make an impact in the industry, Megan says, start with precepting.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Megan Smith | Asst. Professor of Pharmacy Practice at UAMS College of Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP93 - Into the End Zone With David Bailey
What do football and pharmacy have in common? They both require strategy, skill, and plenty of sweating to succeed — and no one knows this better than David Bailey. David has been in pharmacy for nearly 40 years, but before that, he had an impressive stint in collegiate football and coaching. David joins us this week to talk about the ins and outs of his career, including his most recent role in compliance services at Advasur; the valuable lessons he’s learned on and off the field; and how he sees the pharmacy industry moving forward. Grab your favorite jersey and take your seat in the stands: it’s almost time for kickoff.
Hosted By: Marsha Bivins, Director of Marketing
Guest: David Bailey | Managing Director of Advasur, LLC
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS | EP43 - The Secret to Lifetime Health With Kathy Campbell & Bradley Davie, Jr.
Dr. Kathy Campbell has made it her mission to improve patient health and wellness, and now, she’s using new technology to do it. InBody is a body composition analysis tool that gives providers like Kathy the measurements they need to better understand patients’ health — from percent body fat to skeletal muscle mass to BMR and more. Dr. Kathy and InBody’s own Bradley Davie, Jr. join us this week to discuss how InBody is being used in independent pharmacies to change patient care. Tune in to learn about this technology, get insights into the health measurements that matter, and unlock the secrets to what it means to be well.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Kathy Campbell, CEO of Medicap Pharmacy | Bradley Davie, Jr., Sales Representative at InBody USA
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP92 - The Tech Effect: Elevating Pharmacy Technicians With Parker Baro
Parker Baro is all about taking techs to the next level. As the Senior Pharmacy Technician at Orlando Pharmacy, Parker isn’t just responsible for counting pills or calling patients. He designs vaccine programs, participates in medical billing, and spreads public health information in and out of the pharmacy. In the process, he shows just what techs are capable of. Whether you’re a tech yourself or a full-time pharmacy owner, Parker offers helpful advice and proves how you can use the tech effect to your advantage.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Parker Baro | Senior Pharmacy Technician at Orlando Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP91 - How to Be a Pharmacy Powerhouse With Lisa Faast
As Lisa Faast says, being average won’t keep you in business. Instead, you have to be forward-thinking, boundary-pushing, and unafraid to step out of your comfort zone. In other words, you have to be a pharmacy powerhouse. Lisa, CEO of DiversifyRx, can help you get there. Lisa joins us this week to discuss the long-term strategies and simple “quick wins” she’s used to turn countless pharmacies around. Tune in to get advice, implementations, and plenty of inspiration to create the pharmacy you’ve always wanted.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Lisa Faast | CEO of DiversifyRx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP90 - NCPA: Paving Pharmacy's Foundation With Hannah Fish & Tana Kaefer
Our friends at NCPA recently launched a new video series, “Show Me,” all about practice transformation. The first season, called “The Vaccine Episodes,” helps five pharmacists get their immunization program off the ground, market it effectively, and make it profitable. Two of its stars, Hannah Fish and Tana Kaefer, tune in today to tell us about the experience, how they formed an unexpected friendship, and how you can implement tips from “Show Me” to lay a strong foundation for your pharmacy. Click here to watch the full episodes:: https://www.youtube.com/@NCPAvids.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Hannah Fish, Director of Strategic Initiatives at NCPA | Tana Kaefer, Director of Clinical Services at Bremo Pharmacies
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS | EP42 - Amp Up Your Operations With David Figg
David Figg is all about operations. With a background in engineering and an entrepreneurial spirit, David knows how to get things up and running — whether it be a machine or an independent pharmacy. As the CEO of Rice’s Pharmacy, David uses his expertise to optimize operations, streamline workflow, and work at maximum efficiency. If you’re looking to make an operations overhaul and get your pharmacy to run more smoothly, efficiently, and profitably, tune in to David’s episode. With the right advice, you can upgrade your operations and see your pharmacy transformed.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: David Figg | CEO of Rice's Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP89 - The AI Advantage With Natalie Wilcox
From chatbots to virtual assistants, artificial intelligence is all around us — and it’s not going anywhere anytime soon. Natalie Wilcox, VP of Marketing & Operations at Medtel Communications, joins us this week to discuss all things AI and describe how Medtel uses it to transform pharmacy phone systems. Tune in to hear about the best new technology, what it can do for your pharmacy, and how you can use it to unlock the AI advantage.
🚨 Special offer: For a limited time, Medtel is offering our listeners a discount on their pharmacy phone systems. Fill out the contact form on www.medtelcom.com and mention the Catalyst Pharmacy Podcast. Offer ends April 6, 2023.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Natalie Wilcox | VP of Marketing & Operations at Medtel Communications
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS | EP41 - Change is the Only Constant With Marc Ost
In a world of uncertainty, pharmacists can be certain of one thing: change. From COVID-19 to DIR fees, change can be found around every corner — and the best business owners, like Marc Ost, have learned to embrace it. Marc, Co-Owner of Eric’s Rx Shoppe in Horsham, PA, joins Will to discuss the waves of change he’s seen in the industry and how he’s adapted to keep his pharmacy on top. Tune in to look back on the past three years, talk about what it’s taught us, and find out how you can capitalize on the changes coming your way.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Marc Ost | Co-Owner of Eric's Rx Shoppe
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS | EP40 - If You Build It, They Will Come With Easton Bryant
Easton Bryant is all about building. Whether it be building a new pharmacy in rural Kentucky, growing a social media account from 5,000 to 150,000 followers, or starting a successful e-commerce service, Easton knows how to turn nothing into something. Even more importantly, he knows how to get the word out about that something. This week, Easton joins us to show us how you can do the same. With the right tools in your belt and a few tips from Easton, you can start building the business you’ve always dreamed of. Are you ready to get started?
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Easton Bryant | Owner of North Century Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Catalyst Rewind | EP6 - Marketing Your Pharmacy
Community pharmacists fill a lot of needs. From life-saving scripts to clinical services to patient counseling, you take on many jobs — but it doesn’t matter what you’re doing if no one knows you’re doing it. Enter the world of pharmacy marketing. Whether you’re learning the basics or just looking to expand your marketing arsenal, tune in to this episode of Catalyst Rewind to get must-have marketing advice from seasoned pros. Featured guests include:
Nicolette Mathey, Owner of ATRIUM24 and Palm Harbor Pharmacy
Bruce Kneeland, Independent Pharmacy Specialist, Podcaster, Author, and Speaker
Michael Stout, Co-Owner of Table Rock Pharmacy
Nicole McClure, Owner of GRX Marketing
Derek Jensen, VP of Sales at Rx Systems
Kirk & Andrew Heinz, Owners of Kirk’s Pharmacy
With the right marketing by your side, you can turn strangers into patients and make a name for yourself in your community.
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP88 - If You’re Open, Take the Shot With Mike Matovich
Pharmacy is a lot like basketball. You have to run the plays, pass the ball, and if you’re open, take the shot. Mike Matovich, President of Montana Family Pharmacies, is all about taking (and making) that shot. Whether it’s trying a new pharmacy model — a.k.a. the “gym membership model” — or changing the way that we contract, Mike sees many opportunities for pharmacists to score. Tune in to find out how you can score the points and win the game.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Mike Matovich | President of Montana Family Pharmacies
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP87 - From Disco Scene to Pharmacy Queen With Eileen Jordan
The 1970s were all about bell bottoms, big hair, and finding the best music to groove to. For Eileen Jordan, they were also about finding her place in healthcare. In the fifty years that have followed, Eileen has worn many hats: from registered nurse to Ph.D. candidate to her current role at Therigy, but one thing has never changed: she’s always put her passion for patients first. Eileen joins us this week to talk all things specialty pharmacy, new trends and technology, and most importantly, how to rock the scene as a disco queen.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Eileen Jordan | Customer Success Implementation Manager at Therigy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP86 - Disrupting the System With Troy Trygstad
For years, we’ve seen the decline of dispensing and felt its effects firsthand. We’ve discussed how to stay afloat while we wait for systematic change — but Troy Trygstad believes that it’s time for pharmacists to turn talk into action and disrupt the system for ourselves. Troy, Executive Director of CPESN USA, says we’ll see unprecedented opportunities in areas like primary care, contracting, and reimbursements this year. We just have to take advantage of them. After all, if we’re going to survive, we can’t play by the rules. We have to rewrite the rulebook.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Troy Trygstad | Executive Director of CPESN
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP85 - Embrace the Opportunity With Jennifer Palazzolo
When opportunity comes knocking, Jennifer Palazzolo opens the door. Jennifer, Owner of Flatirons Family Pharmacy, has spent her career seeking out (and seeing through) opportunities for her pharmacy — and she’s still going strong. Tune in to hear the new possibilities Jennifer sees for pharmacists, from test-to-treat services to cash-pay care to a new conference for owners all over the country. Get inspired to see, and more importantly, seize your next opportunity in 2023.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Jennifer Palazzolo | Owner of Flatirons Family Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS | EP39 - Racing Towards Better Health With T.W. Taylor
T.W. Taylor has two passions in life: racing cars and caring for patients. Hear how this full-time pharmacy owner, part-time car connoisseur raced his way into the pharmacy world and has been helping patients ever since. T.W. takes a holistic approach to health at Williamsburg Drug Company, calling on functional medicine, supplements, and preventative care to promote health and wellness in all his patients — from the green flag to the finish line.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: T.W. Taylor | Owner of Williamsburg Drug Company
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

BTS | EP38 - Getting Out of the Red With Mayank Amin
When Mayank Amin (aka Dr. Mak) took over Skippack Pharmacy, he didn’t know about the hurdles ahead. From low reimbursements to sky-high DIR fees, Dr. Mak discovered many ways pharmacies can get behind on finances and find themselves in the red. But on his own ownership journey, he’s picked up plenty of tips, tricks, and ways to get back into the green. This week, Dr. Mak joins Will to share those actionable strategies so that you can stay profitable while caring for your patients. With the right strategies on your side, you can get the best of both worlds.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Mayank Amin | Owner of Skippack Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Catalyst Rewind | EP5 - 2022 Year-in-Review
As 2022 comes to a close, we’re taking a moment to reflect on the friends we’ve made and the insights we’ve gained on the Catalyst Pharmacy Podcast this year. Tune in to our 2022 Year-in-Review to hear from our best guests on the topics that matter most, from ownership to audits to doing more for your pharmacy in the next twelve months. Featured guests include:
Josh Rimany, CEO of Dilworth Drug - BTS EP 23
Joe McKamey, General Manager of Marcrom’s Pharmacy - BTS EP 26
Travis Wolff, Owner of Med-World Pharmacy - EP 80
Camille Schrier, Pharm.D. Student and Miss America 2020 - EP 62
Troy Trygstad, Executive Director of CPESN - EP 65
Tripp Logan, Vice President of Semo Rx Pharmacies - EP 67
Erich Cushey, Owner of Curtis Pharmacy - BTS EP 25
Tory Grooms and Abi Scott, PGY-1 Pharmacy Residents - EP 63
Richard Brook, President of Richard K. Brook & Associates - EP 60
Benjamin Jolley, Pharmacist at Jolley’s Compounding Pharmacy - BTS EP 24
Brandon Cooper, Pharmacist at Soo’s Drug Store - BTS EP 28
Michael Stout, Co-Owner of Table Rock Pharmacy - BTS EP 31
Phil Cowley, Owner of Cache Valley Pharmacy - EP 61
Kelley Babcock, Founder of Leadership Growth Formula - EP 68
Jay Phipps, CEO of Phipps Pharmacy - BTS EP 30
From all of us at the Catalyst Pharmacy Podcast, thank you for your support this year, and we look forward to seeing you in the next. Happy New Year!
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

EP84 - Your Guide to Financial Freedom With Tim Ulbrich
When you were in pharmacy school, you learned about drug interactions, clinical interventions, and your fair share of patient care — but did you learn how to properly manage your money? Enter the expertise of Tim Ulbrich, CEO of Your Financial Pharmacist. Tim has made it his mission to help new grads, experienced owners, and every pharmacist in between achieve financial freedom. Whether you’re looking to pay off student loans or start saving for retirement, Tim is the go-to guy to help you not only manage, but maximize, your money.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Tim Ulbrich | CEO of Your Financial Pharmacist
Looking for more information about independent pharmacy? Visit www.pioneerrx.com