
Market Talk podcast
By Catering Insight

Market Talk podcastApr 14, 2022

Episode 59: Julian Shine and Colette Fox
This episode sees Julian Shine, MD of Shine Catering Systems, discussing the opportunities in a busy commercial kitchen project marketplace, and how his company is working around supply chain challenges, while Colette Fox, programme manager at Pro Veg UK, reveals how the organisation is helping school caterers to introduce more plant-based meals.

Episode 58: Zack Bishti and Glenn Roberts
Neat Burger co-founder and MD Zack Bishti details the plant-based restaurant chain's online and offline restaurant model for consistent success, driven by investor Lewis Hamilton's values, while Winterhalter UK's head of sales, Glenn Roberts, explores how to manage wildly escalating costs in professional kitchens.

Episode 57: Mike Floyd and Gary Baker
Mike Floyd, MD of Lovat's Group, details how he and his wife Pam have taken over the Fife-based distributor with a mission to make it the best service provider in Scotland, while Gary Baker, the founder and MD of Intelligent Appliances, reveals how the Urban Cultivator 'indoor kitchen garden' is helping to minimise food miles.

Episode 56: Colleen Costello and Matthew Merritt-Harrison
This edition of Market Talk sees Colleen Costello, co-founder and CEO of Vyv, reveal how her company's antimicrobial LED lighting technology will change the face of foodservice hygiene, while Matthew Merritt-Harrison, immediate past chair of FCSI UK & Ireland, discusses how the association is supporting new consultants and the challenges of swapping to equivalent quality equipment brands when supply chain issues strike.

Episode 55: Ashley Woodhouse and Katie Prowse
Ashley Woodhouse, operations director, Bird Restaurants, and Katie Prowse, senior insight manager, Lumina Intelligence, discuss whether small menus are here to stay and how the pandemic accelerated existing foodservice trends.

Episode 54: David Bentley and Rob Gibson
This episode sees David Bentley, director of Bentley Consulting, and Rob Gibson, sales director, Retigo UK, discuss the founding of the Independent Foodservice & Hospitality Consultants (IFHC) group and how preparing for Brexit was essential to stay ahead of supply chain disruption.

Episode 53: Adam Mason and Matthew Kitchin
This week's episode is a special on mental health and wellbeing, with Adam Mason, CEDA director general, detailing the motivations behind founding the Together We Will initiative, which is focusing on various aspects of corporate social responsibility, and Matthew Kitchin, C&C Catering Equipment's commercial manager, discussing his participation in Together We Will's recent Mental Health First Aid England's mental health awareness training, and how C&C is taking those learnings throughout the company.

Episode 52, special session in association with Hobart UK
This week it’s the second of two special episodes of Market Talk, in association with Hobart. We have been helping Hobart to conduct The Big Conversation with catering equipment dealers up and down the UK, and a couple of themes that have emerged are aftersales and service. We discussed these subjects with:
Iain Munro, business development director, Hobart UK Equipment Division
Paul Gilhooly, sales director, Gratte Brothers Catering Equipment
Dean Broadbent, managing director, Millers Catering Equipment
Nick Place, sales manager, Advantage Catering Equipment

Episode 51, special session in association with Hobart UK
It's a special episode of Market Talk this week, in association with Hobart. We have been helping Hobart to conduct The Big Conversation with catering equipment dealers up and down the UK, and a couple of themes that have emerged are hospitality sector recovery and catering equipment value. We discussed these subjects with:
David Riley, MD, Hobart UK Equipment Division
Jack Sharkey, MD, Vision Commercial Kitchens
Andrew Fordyce, group MD, IFSE
David Burnett, director, Fulcrum Commercial Kitchens
Dawn Cheetham, director, Commercial Kitchen Service

Episode 50: Oliver Hall and Toby Magness
This week's episode sees Oliver Hall, MD at food procurement specialist allmanhall, delve into product shortages and resulting rising prices, while Toby Magness, UK sales director for cooking suite manufacturer Ambach, reports on a busy period at the firm before its Italian factory shuts down over the summer.

Episode 49: Shane Mansfield and Warwick Wakefield
This week's episode of Market Talk sees Just Eat for Business' director of marketing, Shane Mansfield, discussing the firm's recent rebrand from City Pantry and the workplace dining market's constant change, while Flexeserve's customer experience director, Warwick Wakefield, outlines how his firm’s latest back of house hot holding cabinet has boosted sales as delivery services have soared.

Episode 48: Jacquie Jenkins and Glenn Roberts
This week’s Market Talk sees HB Catering & Refrigeration’s MD Jacquie Jenkins reveal the motivations behind the distributor’s new launches of an equipment hire service and an operator reopening hotline, while Glenn Roberts, Winterhalter UK’s national head of sales, details how industry feedback prompted the warewasher firm’s latest Workhorse series. Plus together they discuss both sides of the current supply chain challenges.

Episode 47: Tanya Hugo and Michael Eyre
Hard Rock International’s director of operations for Europe, Tanya Hugo, discusses UK hospitality turning a corner and managing her region using technology, while Jestic Foodservice Solutions’ culinary director Michael Eyre reveals how the supplier is moving its training back to face to face from online.

Episode 46: Sergey Chekmarev and Nathan Jones
NPD Group senior market research consultant Sergey Chekmarev analyses the success of foodservice delivery, while Gamble Foodservice Solutions’ MD Nathan Jones reports accelerating trends in equipment serving the delivery market, such as hot holding appliances.

Episode 45: Anna Massey and Richard Fordham
In this week's episode GS Catering Equipment's business development director Anna Massey discusses working on an incredible 36 projects during the pandemic, while Ki-Tech Solutions MD Richard Fordham highlights the issue of insufficient available power for commercial kitchens, and priming sites for full connectivity.

Episode 44: Adam Mason and Nick Archer
This week’s Market Talk is a CEDA and training special, with director general Adam Mason and Archer Catering Systems’ director Nick Archer revealing the association’s ‘DNA’ training arm, and how the standards they have developed are now available to the whole industry to ensure that relevant qualifications exist for all disciplines of the catering equipment sector.

Episode 43: Lee Brookes and Ben Aird
It’s a pub special on this week’s Market Talk, with Lee Brookes, food development manager at McMullen & Sons, revealing how a streamlined menu and operations got his kitchens serving swiftly for the outdoor reopening, while Charvet Premier Ranges’ key account manager Ben Aird details how the cooking equipment manufacturer has ensured durability and quality in new modular appliances for the pub market.

Episode 42: Jon Steward and Steve McGarvie
In this week’s Market Talk, Jon Steward, European head of FER at PKL, reveals why the company’s U-Select offering was rebranded to Foodservice Equipment Rental, and Steve McGarvie, UK sales and marketing director at Victor Manufacturing, gives the inside track on the company’s relocation.

Special episode: Designing the Future Foodservice Experience, in association with Marco Beverage Systems
This week’s Market Talk is a special episode on ‘Designing the Future Foodservice Experience’ brought to you in association with Marco Beverage Systems, the leading supplier of innovative water boilers and coffee brewers.
Marco’s commercial director Daniel Versey, Vision Commercial Kitchens’ Jack Sharkey and Loaf & Coal’s Arnaud Kaziewicz join us for a fascinating discussion on the considerations shaping F&B design as the lines between traditional retail, foodservice and convenience environments blur.

Episode 40: Paul Shaw and Paul Ingram
Paul Shaw, CEO of newly-formed non-profit organisation, Restaurant Collective, reveals how the member-led community is launching with a mission to save the UK’s independent restaurants, while Carpigiani UK MD Paul Ingram exclusively reveals a new product for the dealer channel and how the ice cream machine specialist has integrated the Ice-O-Matic brand into its portfolio.

Episode 39: Simon Mussett and Lugano Kapembwa
This week’s Market Talk is a sustainability special, with Sodexo UK and Ireland head of waste management, Simon Mussett, detailing how the caterer has halved its food waste where it has deployed its WasteWatch programme while Loopcycle co-founder and CEO, Lugano Kapembwa, reveals how his equipment traceability platform can enable better servicing solutions and safeguard manufacturers’ reputations.

Episode 38: Kirstin Hatherley and Mike Inwood
Hatherley Commercial Services MD, Kirstin Hatherley, discusses winning a CEDA Grand Prix Award and inspiring industry servicing apprentices to train during lockdown, while FEM sales director Mike Inwood reveals how his team was furloughed on his second day in his new role, but that the supplier’s diverse portfolio has seen it come back fighting.

Episode 37: Dominic Ricciardi and Mark Stratford
Caterquip UK MD Dominic Ricciardi discusses how dark kitchens are driving the reconditioned equipment trade, while Interlevin’s head of retail refrigeration, Mark Stratford, reveals how Brexit stockpiling helped the manufacturer to meet rising freezer demand, particularly in retail.

Episode 36: Chris Moore and Ross Gibson
Chris Moore, CEO of The Clink, details how the charity is expanding its offender culinary training programme to 70 prisons over the next 3 years, while Ross Gibson, sales director of Pro Foodservice Reps, gives the inside story of Spidocook’s addition to the rep group’s portfolio.

Episode 35: Tracy Kohl and Colin Lacey
Ex yacht chef Tracy Kohl discusses her new 21Blox platform helping chefs to launch new culinary concepts, while Merrychef vice president and MD Colin Lacey gives the inside story on how the accelerated oven's booming year necessitated major investment and recruitment for its Sheffield factory.

Episode 34: Paul Neville and Dean Simpson
CHR Food Service Equipment MD Paul Neville talks smart and efficient kitchens and carbon reduction, while Pentland Wholesale operations director Dean Simpson sheds light on the shipping crisis impact and getting back to full operation.

Episode 33: Jamie Poole and Riccardo Scuotto
&serve founder Jamie Poole and Krupps export MD Riccardo Scuotto discuss establishing a dealership during a pandemic, how Compack UK is helping the warewashing manufacturer import entry level machines to the UK amid Brexit disruption, and how they are maintaining industry relationships over Zoom.

Episode 32: Kris Hall and Russell Stilwell
Kris Hall, founder of The Burnt Chef Project, a non-profit campaign to challenge mental health stigma within the hospitality industry, and Russell Stilwell, an ambassador for the Mates in Mind mental health charity, discuss The Burnt Chef's new text-based support service and practical steps SME owners can take to ensure their teams' mental wellbeing.

Episode 31: Cyrus Todiwala and Iain Phillips
Cyrus Todiwala, chef patron of Café Spice Namaste, reveals how he's starting two new ventures in a pandemic, and Iain Phillips, deputy MD at Regale Microwave Ovens, discusses the benefits of the new Winia brand of microwaves.

Episode 30: Marcello Distefano and Jared Greenhalgh
The last Market Talk of 2020 sees San Carlo Restaurant Group MD, Marcello Distefano, discussing opening a new London site in the middle of a pandemic, and Panasonic UK business development manager, Jared Greenhalgh, musing on the benefits of being part of a strong, international manufacturer.

Episode 29: Gary Nunn and Chris Brazier
Gary Nunn, MD of Unox UK, and Chris Brazier, group event director at Diversified Communications, discuss the future of industry events, building a new UK facility and recruiting despite the pandemic.

Episode 28: Marios Poumpouris and Steve Hobbs
Chiller Box MD Marios Poumpouris and Grande Cuisine director and new FEA chair Steve Hobbs on the twin challenges of Covid and Brexit, three equipment cycles to net zero carbon and the Nina Simone philosophy.

Episode 27: Alex Bradley and Gary Hunter
RDA director Alex Bradley and Westminster Kingsway College deputy executive principal Gary Hunter on moving learning online 5 years early, supply chain solidarity and the restaurant of the future.

Episode 26: Phil Shelley and Steve Buckmaster
Phil Shelley, soft FM operational management, NHS Improvement, and Steve Buckmaster, director of sales UK, Brita Professional, discuss the implications of the Hospital Food Review and getting the best out of catering equipment.

Episode 25: Andrew Green and Ewen Cairns
Andrew Green, Craft Guild of Chefs chief executive, and Ewen Cairns, Foster/Gamko UK sales manager on lockdown 2, mentoring and the rise of freezers.

Episode 24: Andrew Fordyce and Brian Lavelle
Andrew Fordyce, IFSE group MD, and Brian Lavelle, Culimat UK and Ireland sales manager, discuss full orderbooks, devising Covid designs and social media stardom.

Episode 23: John Ponsford and Tim Bender
John Ponsford, director of Bartlett, and Tim Bender, sales director of Hobart Equipment Division, discuss project positives, innovative financing packages, and stockpiling again for Brexit.

Episode 22: Ryan Yeates and David Demres
Ryan Yeates, director of operations at Advance Group and David Demres, vice president of marketing and strategic development for AutoQuotes, on the swift digital shift, investments in the millions and trial by fire introductions to the industry.

Episode 21: Mike Jackson and Emma Brooks
Roadchef's director of supply chain management and head of charity, Mike Jackson, and Quintex Systems' general manager, Emma Brooks, discuss the changing priorities for sustainability and energy management within the foodservice industry.

Episode 20: Paul Gilhooly and Steve Elliott
Gratte Brothers Catering Equipment sales director, Paul Gilhooly, and Valentine Equipment and Cuisinequip sales director, Steve Elliott, discuss major client renewal, preparing for an influx of repairs and the efficiencies of remote working.

Episode 19: Brian Trollip and Edward Palin
Dishoom's chief operations wallah, Brian Trollip, and Filta Group's commercial director, Edward Palin, on heartbreaking closures, the herculean effort of launching during a pandemic, and how innovation has enabled businesses to come out stronger from lockdown.

Episode 18: Jon Davies and Paula Sherlock
Jon Davies, MD of event caterer Levy UK and Paula Sherlock, MD of light equipment supplier, Signature FSE, discuss the rollercoaster of pilot events, equipment flexibility for outdoor dining and the tension between Covid-safe and sustainability requirements.

Episode 17: Leigh Howard and Peter Galliford
Leigh Howard, MD of Lakes Catering Maintenance, and Peter Galliford, commercial director of Mechline Developments, discuss workforce efficiencies, the increasing importance of kitchen hygiene and how cooler weather could present more challenges for the foodservice sector going into winter.

Episode 16: Seamus O'Donnell and Scott Jones
Seamus O'Donnell, culinary director of The Alchemist bars and restaurants, and Scott Jones, UK and Ireland sales and key account director at True Refrigeration discuss green keepers, cleaning champions and reinstating credit.

Episode 15: Phil Howard and John Whitehouse
Catering Design Group MD, Phil Howard, and First Choice Group MD, John Whitehouse, discuss how their businesses coped during the crisis, when trade will return to pre-Covid levels, and the vital role of industry trade associations.

Episode 14: Peter Jarrett and David McKown
This special episode of Market Talk sees Gaea Educational Systems MD, Peter Jarrett, detail his recommendations for Covid-safe operation in kitchens, with David McKown, the University of Sheffield's head of training and quality, accommodation and commercial services, revealing how he is implementing the measures on campus.

Episode 13: Rob Bywell and Simon Lohse
Rob Bywell, CEO of the Airedale Group, and Simon Lohse, MD of Rational UK, discuss adapting to the lockdown, a more digital kitchen, and an increased focus on servicing.

Episode 12: Peter Kitchin and Simon Frost
Peter Kitchin, MD of C&C Catering Equipment and Simon Frost, director UK and Ireland at Hoshizaki, talk bucking the project wins trend, trade tracking in the right direction and avoiding making redundancies

Episode 11: Louise Palmer-Masterton and Rob Wager
Rob Wager, sales director at Maidaid Halcyon, and Louise Palmer-Masterton, the founder of Stem + Glory restaurants, chat about pricing, efficiency and what the coronavirus crisis means for the trend towards plant-based menus.

Episode 10: Keith Warren and Paul Fieldhouse
Keith Warren, chief executive of the Foodservice Equipment Association and Paul Fieldhouse, head of business development at surplus catering equipment company Ramco join Catering Insight and Foodservice Equipment Journal in a special discussion focusing on the benefits and challenges of second hand catering equipment.