
Coffee with Chris
By Christopher Carothers
The host is Chris Carothers, president of an upline agency local to Las Vegas for two generations, who has empowered independent brokers through education and business resources for over 50 years.

Coffee with Chris Jun 06, 2022

Coffee with Chris Mini - NCD Pre-Webinar Introduction
In this mini podcast, discover NCD and find out why you want to attend the May 17th broker webinar to learn about their portfolio of products.

Pivot Health - Short-Term Health Insurance Plans (and MORE!)
Guest Letty Perez talks to Chris about the Pivot portfolio of products, practical uses, broker resources, and more.
Pivot Health is a division of HealthCare.com, a leader in technology-enabled health insurance solutions. Comprised of insurers, financial experts, and tech geeks, PIVOT HEALTH boasts budget-friendly coverage options with simple explanations.

Welcome to NV - MEDICO!
Chris talks with Mike Gattorna about Medico and their line of products new to NV, the Birthday Rule and more.
For more, visit: https://www.carothersinsurance.com/coffeewithchris/welcome-to-nv-medico

What makes SelectHealth 5-Star Special?
Chris meets with SelectHealth Broker Manager, Jennifer Vogel to discuss the SelectHealth story, how they do things differently, and everything else that makes them unique from other carriers in the NV marketplace.
For more information and documents discussed in this episode visit our WEBPAGE.

Comprehensive Primary Care Visits - What you need to know.
For documents and other resources related to this episode, please visit our website.

Long Term Care with Mutual of Omaha
Chris talks with John Gibbons from Mutual of Omaha about what Long Term Care (LTC) is, why it's important, and how to get it for your clients.
https://www.carothersinsurance.com/coffeewithchris

Alternative Health Plan Options
Chris speaks with guest Letty Perez, Broker Account Executive for Pivot Health, about the evolution of Short Term Medical plans - including current Pivot Health plan updates for 2022.
A podcast is for insurance brokers in Nevada. https://www.carothersinsurance.com/coffeewithchris

Anthem - What's New for 2022!
What's New for 2022? Meet Anthem Medicare's new Regional Sales Manager Serena Farrell! She joins Chris to discuss what else is new with Anthem MAPD and Supplement plans in 2022 .
More at: carothersinsurance.com/coffeewithchris

Tony Clark with Aetna Senior Products
In this episode, Chris talks to Tony Clark, Executive Vice President of Supplemental Insurance products for Aetna. They will cover the CVS-Aetna merger, 2022 product offerings, new enrollment technology with auto-underwriting, and upcoming member discounts and resources like the ability to pay your premiums at CVS.
For more information about the speaker or topics discussed in this podcast, visit: https://www.carothersinsurance.com/coffeewithchris

What changes are in store for the Medicare Market this season?
Chris talks to Mike Harris, Executive VP of Business Development for our partners at GarityAdvantage to discuss:
- What changes are coming to the Medicare Market?
- Where is the Medicare Advantage Market Heading?
- Best ways to market to Medicare Beneficiaries
For more about GarityAdvantage visit: https://garityadvantage.com/

What makes a plan Imperial?
Imperial Health Plans joined the NV market last year, but they didn't charge in with an aggressive takeover plan. So, what are they doing here and what their plans? In this episode, Chris talks with Stephen Klaus, Director of Sales and Marketing for Imperial Health, about Imperial's story, what makes them unique, where they are headed in the future - and what type brokers they are looking for to partner with.
For more information, visit our website: https://www.carothersinsurance.com/coffeewithchris/what-makes-a-plan-imperial

Who is Selecthealth?
Chris talks to Selecthealth about their history, values, culture, and where they are heading in the NV market.
With Guest Speakers:
- Greg Reed, Senior Manager of Public & Community Relations
- Amy Despain, Development Manager, Agent Relations Team
- Ana Landeros, Small Employer and Individual Account Manager – Nevada
- Alison Thomson, Small Employer and Individual Sales Manager
For speaker contact info, visit our website: https://www.carothersinsurance.com/coffeewithchris/who-is-selecthealth

COBRA and the American Rescue Plan Act (ARPA)
In this bonus episode, Chris talks with guest Joe Amato, Admin Account Manager for BBPBenefits Administration to discuss what COBRA is, who it's for, and how the American Rescue Plan Act of 2021 (ARPA) has impacted COBRA benefits.
For related documents, visit the Coffee with Chris webpage.

Managed Care vs. Fee for Service
In Healthcare related industries, we keep hearing the buzzwords - Managed Care vs. Fee for Service.
What's the difference? Which is better? Why are we shifting to Managed Care? How does this change the relationship with my doctor?
Chris talks to Dr. Medina Culver, D.O. from Wikler Family Practice to answer all these questions and more.

The World of Medicare
Chris introduces Tricia Koteras, Senior Territory Manager - West Region for GarityAdvantage Agencies. Carothers Insurance is partners with GarityAdvantage in the NV market- offering National Medicare Products and sales resources for brokers. Chris and Tricia cover a high-level view of current industry trends, products, marketing and workflow resources around COVID.
For contracting information visit: https://www.carothersinsurance.com/get-contracted.html

Why Long Term Care?
One of the most misunderstood topics in comprehensive planning, Chris seeks straight forward concepts about the subject that you’ll find both surprising and appealing. With Guest Larry Moore, Regional Vice President for National Guardian Life Insurance Company (NGL).

Medicaid Eligibility, Benefits and Community Resources
Chris interviews Elizabeth Maya, Outreach Specialist for Health Plan of Nevada, about Medicaid in our community. The intricacies of eligibility, the variety of benefits, and the plethora of community resources that many may not know about, but could really benefit from during times of crisis.
For links and other information discussed in this episode, please visit: https://www.carothersinsurance.com/coffeewithchris

OEP2021 - What Brokers Can and Cannot Do.
Medicare OEP is happening now - what does that mean for brokers? Mary Granger, Broker Relations Manager for Humana joins Chris to review what OEP is, compliance during this period, and most important--what brokers CAN DO to grow their business in the first Quarter.
For more information links and documents discussed in this episode, please visit: carothersinsurance.com/coffeewithchris

QSEHRAs & ICHRAs - Myths and Facts
Chris talks to James Douglas, with Friday Health Plans, about shopping the labyrinth of healthcare options in our current employer health market. Clouded by ACA, tax rules, and eligibility - they break down the mysteries of QSEHRAs & ICHRAs, the difference between them, and their purpose in today's new company cultures.

Dispatch Health - Mobile Urgent Care
What is Dispatch Health? Do your clients qualify for this service? What networks and plans are they covered by?
Find out as Chris chats with their local Community Engagement Manager, Torrie Brizzie.

Humana Plan & Network Updates
Chris talks with Mary Granger, Broker Relations Manager for Humana about plan updates, provider network changes and more!

Intermountain Health - Updates, Resources, and FAQs for AEP
Chris talks to Nicole King, Director, Broker and Community Relations for Intermountain Health about their rebrand, broker resources, and updates you need-to-know for the coming enrollment season.
Nicole King
Director, Broker and Community Relations
Office: 702.479.2230

People, Passion, Purpose - The P3 Story
Chris chats with the VP and Director of Strategic Communications, Kassi Belz and Regina Vaccari, about the P3 story, recent changes, and what lies ahead for the coming plan year.

Nevada Health Link & The Silver State Exchange
Chris talks to Nevada Health Link's Local Broker Liaison for Clark County about State updates and what's to come during the upcoming open enrollment season.
With Guest Speaker Rebecca Lomazzo

National General Benefit Solutions: “A realistic approach to employee health benefits”
Bonus Episode: National General Benefits solutions provides small- to mid-sized employers with health-benefit options previously only available to large employers. Join this interview with Roger Bennett, Group Sales Representative.
For more information about this episode, visit carothersinsurance.com/coffeewithchris

Much To-Do about Association Health Plans
What are association health plans? Which industries are ripe to benefit from these plans? Discover this and more with Guest Speaker: Gabrielle Sansone, VP of Sales for Prominence Healthcare

Moving Forward: What’s the “New Normal” for the Insurance Industry?
Did you know brokers qualify for unemployment?! What re-open changes are being discussed at our offices? How are we planning to handle AEP and retail programs? We discuss these topics, where to find the answers and more on this episode of Coffee with Chris.

Writing Life With Health
In a state of emergency, preparedness is at the forefront of everyone's mind. On this episode, we address the role of Life Insurance products when writing coverage for your clients.
Learn about:
- Living Benefits
- Final Expense
- How to cross-sell with both Medicare and Individual Health plans.
PLEASE NOTE: In the midst of the COVID-19 quarantine, we were unable to meet in person and recorded this episode via conference call. We apologize for the resulting audio pauses and inconsistencies.

Legislative Updates

Alternative Health Plans
In this month's episode of Coffee with Chris we discuss Alternative Health Plans. What is available for brokers to offer their clients in various situations where they missed their enrollment period or seem to have no other options.
With Guest Speaker Jennifer Lorenz, Superior Benefits

OEP Strategies
OEP Strategies with guest speakers:
Chris Carothers, President of Carothers
Empowering Independent Insurance Brokers Since 1969
Nicole King, Director, Broker and Community Relations, HealthCare Partners Nevada
Dixon Keller, Director of Sales & Marketing, Humana
Carothers contracted brokers can find information, links and documents related to this episode HERE