Connect & Collect
By Lexop
Connect & CollectMar 20, 2023
How Fintech is evolving community banking with Robert Keil, Chief Fintech Officer at FinWise Bank
*Please note that the views and opinions expressed by our guests are solely their own and do not represent the views or opinions of their employer.
In this episode, Robert Keil, Chief Fintech Officer at FinWise Bank, dives into the fintech ecosystem and his role in exploring banking-as-a-service (BaaS) solutions to future-proof their community bank. We discuss various topics, including regulatory compliance, sustainable growth and profitability, effective risk management for delinquency control, and providing positive customer service experiences.
Visit out blog for more information and the transcript: https://www.lexop.com/blog/how-fintech-is-evolving-community-banking
Learn more about FinWise Bank
Accelerating a Tech-Driven Transformation in Financial Services, with Alexandre Semenov, Customer Solutions Lead at SAS
*Please note that the views and opinions expressed by our guests are solely their own and do not represent the views or opinions of their employer.
In this episode, Alexandre Semenov, Customer Solutions Lead at SAS Institute, dives into accelerating digital transformation within financial services. Alexandre shares his expertise around overcoming the challenges of decision paralysis in adopting new technologies and his best advice to fail fast, learn and adapt quickly. We explore the increasing importance of data security and user-friendly customer experiences at every stage of the loan lifecycle.
Learn more about SAS Institute
Speed, Scalability and Security in the Cloud, with Michael Thibodeau, Azure Segment Lead - SMB, Startups & Growth at Microsoft
*Please note that the views and opinions expressed by our guests are solely their own and do not represent the views or opinions of their employer.
In this episode, Michael Thibodeau, Azure Segment Lead at Microsoft, breaks down the Azure Cloud ecosystem and the benefits of leveraging cloud-based technology - from increased speed to market, cost savings, scalability, and security. Michael shares insights on the differences between AI and machine learning and provides valuable best practices on where a business of any size can start navigating cloud services.
Learn more about Microsoft Azure
Browse the Azure Marketplace
Get more insights as Michael interviews Canada’s best startups on the Pitch Please Podcast
Building a Transformative End-to-End Collections Strategy, with Dan Redivo, Global Head of Collections
*Please note that the views and opinions expressed by our guests are solely their own and do not represent the views or opinions of their employer.
In this episode, we’re joined by Dan Redivo, Global Head of Collections at a professional services firm. Dan has 30+ years of experience in collections and brings extensive knowledge and expertise in building end-to-end digital strategies. He shares his insights on trends within the collections industry, the early impact of transformative tools like conversational AI, the importance of delivering consumer-friendly experiences, and the power of analytics to measure your success.
Find Dan's podcast here - https://www.youtube.com/@danredivo/videos
Networking for Success in the Collections Industry, with Jackie Smith & Karen Stirling
*Please note that the views and opinions expressed by our guests are solely their own and do not represent the views or opinions of their employer or NEAMA.
In this episode, we chat with not one but two incredible collections professionals, Jackie Smith and Karen Stirling, who are also part of the Executive Board of the New England Adjustment Managers Association (NEAMA). Join us as they share the networking opportunities NEAMA provides and how they're filling the educational gap for collections professionals.
Transforming the Payment Experience, with Kevin Falk, Founder & CIO at Instant Financial
In this episode, we chat with Kevin Falk, Founder & CIO at Instant Financial, about shaking up the traditional payroll structure that we learned is not so traditional after all. We cover the dangers and beauty of Buy Now, Pay Later services and how detrimental payday loans and cash companies are to consumers. This fascinating episode explores the history of how we collect our paychecks, why the model was ripe for disruption, and how Instant Financial has been able to make a positive impact on families across the United States.
2023 Outlook and Innovations in Lending, with Michael Denham, Vice-Chairman at the National Bank of Canada
In this episode, we chat with Michael Denham, Vice-Chairman at the National Bank of Canada, about the economy's current state and the challenges and opportunities lenders will face in 2023, including those addressed in this Globe & Mail article. Michael shares how essential technology is for cybersecurity, fraud prevention, and delivering superior service levels to customers and employees.