
TrainSmart: The Medical Device Educators’ Podcast
By Cumby Consulting

TrainSmart: The Medical Device Educators’ PodcastApr 06, 2022

101 I Looking into the New Year: 2024 Trends Unveiled
Tune in to Liz and Rachel's insightful conversation as they dive into the notable trends they've spotted in 2023 and forecast what's on the horizon for 2024. They'll explore topics like the booming realm of AI and the power of personalized learning. Plus, they'll share practical strategies for achieving greater efficiency amidst financial limitations. Don't miss this engaging discussion and the last podcast of the year.
Related Resources: Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

100 I Q&A: "When is the right time for advanced training?"
When developing a training strategy for physicians or reps, we're often asked "when is the right time to offer advanced training?" In this episode, we discuss our recommendations for offering advanced training sessions for physicians and reps in order to ensure retention and engagement, ultimately driving product adoption
Related Resources: Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

99 I Case Study: Continuing Education Product Launch
Cumby Consulting recently partnered with a company who was launching a product (similar to those already in its bag) to a new call point. The sales force was comprised of both experienced and inexperienced reps, but the company wanted to offer a single, unified training, regardless of experience level. Listen in to hear how we collaborated with their team to develop eLearning, virtual classrooms, and quick reference guides while taking into account the varied experience of the sales force.
Related Resources: Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

98 I TrainSmart Tip: Add Continuing Ed Content to Intial Training
As we partner with companies, we see a lot of really great continuing education programs. From new product indications to new key learnings, continuing education programs distribute important information to physicians and reps. But what about the rep who gets hired on next month? Will they receive this important information? In this episode, we discuss the importance of adding continuing education content to the inital training content.
Related Resources: Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

97 I Executive Insight: Invest in Long-Term Growth
It's easy to invest in the initial training of physicians and reps, but if you want continued commercial success the investment should not stop there. Executives, invest in continuing education for your physicians and reps to see long-term growth, product adoption, and the results you expect from your product. In this episode, we discuss more about why this investment in continuing ed is worth it!
Related Resources: Are you ready to invest in a continuing education strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

96 I Advanced Training A Conversation with Chanel Tsegai
This month Liz sits down with Chanel Tsegai to discuss what works for advanced training. Throughout her career, Chanel has been a clinician, sales rep, and trainer, which gives her key insights. In this conversation, Chanel and Liz discuss what, why, and how to implement an advanced training program that meets every learner where they are.
Related Resources: Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

95 I Q&A: "How do I make training relevant?
Today, we're exploreing the keys to effective training: relevance, involvement, experience, and a problem-centered approach. Join us as we dive into conversations with experts, revealing insights to revolutionize your training methods and create impactful learning journeys.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

94 I Case Study: eLearning Product Launch
Today, we're diving into a case study that unveils the secrets behind crafting a successful structured training program. Discover the key strategies, insights, and real-world examples to designing effective training regimens for creating an optimal training program.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

93 I Executive Insight: Finding the Right Lead for Your Training Programs
What is the value of having a training professional vs. a subject matter expert? Who should lead my training programs? What does my training lead need to know about adult learning? Can I just hire anyone from the field? Should the subject matter expert lead?
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

92 I Make Learning Relatable: A Conversation with Carrie Berg
In this month's interview, Liz speaks with Carrie Berg, who leads learning and development at a virtual healthcare company. Carrie draws on her clinical experience in exercise science and cardiac rehabilitation as well as her experience in pharmaceutical and medical device sales and sales training to discuss how to develop training programs that are relatable and reinforce information for intended audiences.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

91 I Q&A: What's the best sales process?
We often get asked, "What's the best sales training process?" The truth is, we're process agnostic. We just want a sales process that works for you and your organization. In this episode, Liz and Rachel share their best practices for selecting a sales process to fit your needs.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

90 I Case Study: Developing an Objection Handling Playbook
Cumby Consulting recently partnered with an organization to identify why reps weren't closing sales for the long term. Over the course of 6 weeks, Cumby Consulting partnered with focus groups to uncover the need, brainstormed with key stakeholders to identify objections, probing questions, and key messaging, and deployed a Sales Playbook for reps to use in preparing for conversations with their customers. Listen in to hear what they learned along the way!
Related Resources:
Want help creating a sales playbook at your organization? Visit our website or contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

89 I Executive Insights: Time for *Another* Sales Process?
Executives, is your new VP of Sales requesting a change to the Sales Process? How do you know when to let her do her thing and when to ask her to jump into what the company is already doing? Tune in as Liz & Rachel discuss the questions they'd ask the VP of Sales when requesting a process change.
Related Resources:
Does your team need help developing their own sales process? Reach out to us at training@cumbyconsulting.com
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

88 I Navigate Sales Processes & Overcome Objections with Dante Salvetti & Ryan Lange
Join Liz as she sits down with sales experts Dante Salvetti and Ryan Lange, who together offer years of invaluable experience in the industry. From prospecting to closing deals, their practical tips and insights are applicable for sales professionals at all levels. Tune in to learn how to successfully navigate complex sales processes and effectively handle objections today.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Dante Salvetti
Ryan Lange
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

87 I Q&A: How do I prepare for what's next in my career?
Are you wondering what's next in your career? In this episode, Liz and Rachel discuss their answers to our listener question "What position should I look for next? and How should I prepare to get there?". They'll also share a special story of how the TrainSmart community has created a network of people who champion each other for years to come. Related Resources: Have a question? Email us!
Connect with us on LinkedIn: Cumby ConsultingRachel MedeirosLiz Cumby
About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

86 I Case Study: A Network of Med Device Educators
This month's case study looks at the power of a Med Device educator network. Tune in to hear from real members of the TrainSmart community who share about how this network has encouraged them in their current roles, connected them with other opportunities, and inspired them to create great training programs. Related Resources: Want to join the TrainSmart community? Visit our website or contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

85 | TrainSmart Tip: Elevate Yourself at the 2023 TrainSmart Summit!
TrainSmart is an authentic, tight-knit community created BY medical device educators FOR medical device educators. We want to elevate training beyond a one-time event to demonstrate the true value quality training adds to overall strategic business goals. These best and brightest minds from the industry will be gathering together next month for the TrainSmart Summit! This week's podcast dives into the benefits of TrainSmart and what you can expect at the 2023 Summit. We hope to see you there!
Related Resources:
Want more information on the TrainSmart Summit? Visit our website or contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

84 I Executive Insights: Send your Training Team to TrainSmart
The TrainSmart Summit is coming next month, and your training team should be there! Executives, listen in to this week's episode to hear how the TrainSmart Summit and corresponding community will elevate your training team and have real results for your organization.
Related Resources: Want more information on the TrainSmart Summit? Visit our website or contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

83 I Discussing Career Development with Rachel Edwards
In this month's interview, Liz speaks with Rachel Edwards, Vice President of the Foot & Ankle Business Unit for Acumen in Portland, Oregon and her evolution with the company over 16 years. In this interview she discusses her unconventional pathway into the medical device world and shares her insight into accepting challenges, navigating obstacles and taking risks required for personal and professional growth.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

82 I Q&A: The Pre-Work Dilemma: Strategies for Unprepared Attendees
We've all had it happen: despite our best efforts, there's always some attendees who show up without completing the pre-work. In this episode, Liz and Rachel answer a listener question on how to approach this pre-work dilemma in advanced training for sales reps. Should the content be re-taught? Listen in to find out!
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

81 I Case Study: Physician Training Along the Adoption Curve
This month's case study dives into a physician training program that offers different training modalities along the product adoption curve. Listen in as Liz and Rachel discuss the different components of this training program and how the use of different modalities engaged physicians and provided them with the knowledge they needed - when they needed it!
Related Resources: Want help creating a blended learning program? Contact us at training@cumbyconsulting.com. Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

80 I Executive Insights: Getting it Right: Key Questions for Identifying Training Needs
In this month's Executive Insights, Liz & Rachel share their top questions for executives to ask to determine the type of training needed. These questions will help you determine the budget, time, and resources needed for your company's next training. Ask these questions to get it right!
Related Resources: Do you need help creating the right training for your company's needs? Reach out to us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

79 I Insights into Field Training with Nicole Gutierrez
Join us as we interview Nicole Gutierrez, a seasoned territory manager in the Bay Area cardiac monitoring industry. With 7 years of sales expertise and a background in training and education, Nicole offers invaluable insights into building impactful programs for field representatives. Discover her unique perspective on the intersection of education, learning, and customer interaction in this conversation and learn how to build a program that builds buy-in from reps and keeps teams engaged.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

78 I Q&A: Failure is Not an Option... Or is it?
"What if someone fails my exam?" In this week's episode, Liz & Rachel discuss what do when someone fails and how that's different than a failure. Listen in to hear more about how you handle this situation is a big part of setting your company culture.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

77 I Case Study: Data-Driven Evaluation Optimizes Training Program
In this week's Case Study podcast, Liz and Rachel emphasize the importance of using data-driven evaluation processes to evolve training programs. By continually evaluating the training process, companies can identify areas for improvement and optimize their programs to quickly onboard new hires. Tune in to learn more.
Related Resources:
Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

76 I Executive Insights: Questions for Evaluating Effectiveness
In this month's Executive Insights, Liz and Rachel discuss the questions executives need to be asking to evaluate their training programs' effectiveness. They'll discuss questions to ask for evaluating the overall rep and physician training strategies, as well as questions to ask after every training class or major meeting (i.e., sales meetings, congresses, etc.)
Related Resources:
Need help refreshing your training program? Contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

75 I Designing Course Evaluations with Naomi Soffa
As Naomi Soffa discusses in this interview, designing course evaluations is an art. Naomi is a full-time trainer and industry veteran with many years of training experience, as well as several years in sales, marketing, and commercial operations. Additionally, she discusses how to create a supportive learning environment that caters to a range of learner types. Join us as we discuss the complexity of competency exams and how to remain objective during an assessment. Related Resources:
Sign up for the TrainSmart Instructional Design Fundamentals Course to learn more about the different levels of evaluation we can use to analyze the effectiveness of our training programs.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Naomi Soffa
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

74 I Q&A: 6 weeks? I don't have time for that!
You've heard us say that a needs assessment is a four to six week process, but what if you don't have time for that? Today, Liz & Rachel discuss a common question from our listeners: "What can I do if I don't have four to six weeks to dedicate to a proper needs assessment?"
Related Resources:
Want help conducting a needs assessment at your organization? Sign up for our OnDemand course or contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

73 I Case Study: An Unexpected Need
Recently a client came to us with a makeshift training plan for reps and physicians with a desire to make a strategic and scalable solution for growth. Listen in to this case study as Liz and Rachel discuss how they conducted a needs assessment at the company to understand the true training need... which was quite different than what was expected!
Related Resources:
Want help conducting a needs assessment at your organization? Contact us at training@cumbyconsulting.com.
Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

72 I TrainSmart Tip: Acing that Needs Assessment Interview
Liz and Rachel share their top 4 tips for acing the interview during the needs assessment process. Learn great questions you can ask and ways you can draw the information out of your interviewees. Get the most out of your time by following these great tips!
Related Resources:
Want more help preparing for your needs assessment interviews? Sign up for the TrainSmart Needs Assessment and Strategy Development course for an in-depth look at the interview process.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

71 I Executive Insights: Invest in an Unbiased Ear
In this week's Executive Insight, Liz and Rachel explore the importance of bringing in an outside perspective and what can be gained from this fresh point of view. Listen in to why this investment in an unbiased ear truly is worth it.
Related Resources:
Do you need an unbiased ear to complete your needs assessment? Reach out to us at training@cumbyconsulting.com
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

70 I Making the Case for Needs Assessments with Michelle Lynch
Michelle Lynch joins Liz in this month's interview episode to discuss the importance of conducting a Needs Assessment before making changes to a company's training program. With experience as both a pharma and med device in-house trainer, and as an outside consultant, Michelle is able to provide valuable insight into how to perform an assessment and then effectively deliver recommendations.
Related Resources:
The TrainSmart Needs Assessment and Strategy Development course will provide you with interview guides for interviewing all of your key stakeholders. Sign up today!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Michelle Lynch
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

69 I Q&A: Graphic Design & Instructional Design: What's the difference?
What's the difference between graphic design and instructional design? Do I need to know both? This month's Q&A dives into the differences between graphic design and instructional design and how they can work together to deliver engaging training programs that increase the retention of your product knowledge.
Related Resources:
Sign up for one of our OnDemand learning courses to learn more about instructional design and graphic design as you continue to add to your skills!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

68 I Case Study: Uncomplicating a Physician Training Webinar
Over time, it's easy for your physician webinar to become crowded with all of your product's key learnings. In this week's episode, Liz and Rachel share a case study where they helped a company go "back to basics" by applying the adult learning principles to highlight key points of the procedure. This helped simplify the slides and the company's messaging in the process.
Related Resources:
Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

67 I Executive Insights: 4 Clues Your Training Needs a Refresh
Is your training program outdated? Execs, tune in to hear Liz & Rachel's top 4 clues that it's time for a refresh. This episode will empower you to identify elements of a stale training program that you can easily pin-point by visiting your company's next training.
Related Resources:
Need help refreshing your training program? Contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

66 I Designing Learning Plans with Marc Vosler
Today, Liz speaks with Marc Vosler about his career path within the medical device arena. Using his extensive industry experience of over 30 years, Marc explores the foundations of course structure, building assessments, using application exercises rather than traditional lectures, and developing learning plans that work for adult learners. As the founder of Vosler Consulting, Marc Vosler shares his insight based on the combination of his experiences in sales, marketing, and training.
Related Resources:
Sign up for Cumby Consulting's Instructional Design Fundamentals course for an in-depth look at how to go through the instructional design process.
Need help with graphic design? Take our Graphic Design for Medical Device Educator's course!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Marc Vosler
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

65 I Q&A: "How do I keep my FSTs on track?"
Even if you have a standardized field training program, it can be hard to keep your field sales trainers (FSTs) on track. In this episode, Liz and Rachel provide best practices for guiding your FSTs back to your messaging and agenda as they support your training program.
Related Resources:
Creating a playbook for your field trainers provides clear expectations and ensures consistent training across the organization. Sign up for our Field Training Playbook OnDemand Course, where you’ll be guided through the process of creating a playbook for your field trainers which communicates the expectations for the new hire and for the field trainer in their role of mentoring.
Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

64 I Case Study: A Standardized Field Training Program
Field training creates confident and informed sales reps, while building company culture. Listen in to this month's case study to hear how Cumby Consulting helped one company ensure consistent messaging and eliminate confusion as new reps move between the classroom and real-world experiences. Rachel and Liz discuss how a formalized field training program creates credibility and allows for honest peer dialogue, all while keeping training relevant to the real world.
Related Resources: Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

63 I TrainSmart Tip: Use a Printable Field Training Checklist
YES, print it out! Printable checklists keep field trainers on task and in line with company messaging. Tune in this week to hear Liz and Rachel discuss why this TrainSmart tip is vital to the success of your field training program.
Related Resources:
Creating a playbook for your field trainers provides clear expectations and ensures consistent training across the organization. Sign up for our Field Training Playbook OnDemand Course, where you’ll be guided through the process of creating a playbook for your field trainers which communicates the expectations for the new hire and for the field trainer in their role of mentoring.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

62 I Executive Insight: Field Trainer Incentive Programs are NOT Career Development Tools
Not every great rep makes a great field trainer. It's easy to poise field trainer incentive programs as the next step in a rep's career, but it's so much more than that! Executives, be sure to listen in to this month's Executive Insight for more conversation on field training and your company's strategy.
Related Resources:
Need help developing your field training strategy? Contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

61 I Creating a Lasting Field Sales Training Program: Insights from Tim Lew
In this month's episode, Liz is joined by Tim Lew to discuss the crucial topic of building a successful and lasting field sales training program. Throughout the interview, Tim shares his insights on collaborating with all stakeholders to create a consistent and engaging training program that follows adult learning principles. He emphasizes the importance of selecting the right leaders to run these programs and delves into why it matters for the success of the initiative. Tune in to learn how to develop a field sales training program that stands the test of time!
Related Resources:
Sign up for our "Developing a Field Training Playbook" OnDemand course to help you develop your company's playbook.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Tim Lew
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

60 I Q&A: "Trained but no case for two months... How do I address the first case gap?"
The topic of this month's question is the gap between training and the first case. What happens to retention during this gap? Our discussion revolves around refresher training and memory retention using adult learning principles.
Related Resources:
Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

59 I Case Study: Saving Time, Energy, & Resources on Physician Training
In this month’s case study, we discuss how scaling a training program begins with understanding the training need and the goal of the program itself. Learn how to develop a program for maximum effectiveness by identifying training goals, recognizing differences in adoption curves, and addressing obstacles to physician adoption.
Related Resources:
Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

58 I Executive Insight: Don't Invite Every Physician to Your Training
In this month's "Executive Insight," we discuss finding the right target audience and qualifying them before they attend company-sponsored events. During the discussion, we also discuss how physician learning curves affect product adoption at the individual level.
Related Resources:
Need help creating a physician training strategy? Contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

57 I Developing an Athletic Mindset for Physician Training: A Conversation with Dr. Natalia Callaway
Dr. Natalia Callaway joins Liz in today's episode for a lively discussion on physician training. Dr. Callaway shares her insights on using case studies in physician training and the benefits of sharing the things that didn't work in the procedure as a way to communicate procedural rationale. Liz and Dr. Callaway also discuss the benefits of advanced learning opportunities for physicians and how their training has shifted for a global audience.
Related Resources:
Dr. Callaway mentions the book The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer as a source of her learning lately.
Connect with us on LinkedIn:
Dr. Natalia Callaway
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting creates opportunities for disruptive medical device companies to bring new lifesaving and/or life-enhancing solutions safely to the world by creating focused, strategic, and efficient training programs. Our experienced team of medical device professionals partners with senior leadership to understand the needs of the organization and deliver repeatable & scalable training - for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams - aligning with the company’s strategic business goals.

56 I Q&A: "What do I do if my facilitator falls flat?"
This week we jump into discussing our answers to a listener question: "What do I do if my facilitator falls flat?" Tune in to learn steps for delivering critical feedback and coaching to your facilitators.
Related Resources:
Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting creates opportunities for disruptive medical device companies to bring new lifesaving and/or life-enhancing solutions safely to the world by creating focused, strategic, and efficient training programs. Our experienced team of medical device professionals partners with senior leadership to understand the needs of the organization and deliver repeatable & scalable training - for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams - aligning with the company’s strategic business goals.

55 I Case Study: The Impact of a Faculty Preparation Course
In this case study, we deep dive into a faculty preparation course we developed for a client. Join us to hear how implementing this course impacted the training and to learn tips you can apply to account for differences in presentation styles.
Related Resources:
Take our facilitation archetype quiz to learn more about your own facilitation style. Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services. TrainSmart members can download our Virtual Physician Training handout for an overview of the content to include in the faculty preparation course.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting creates opportunities for disruptive medical device companies to bring new lifesaving and/or life-enhancing solutions safely to the world by creating focused, strategic, and efficient training programs. Our experienced team of medical device professionals partners with senior leadership to understand the needs of the organization and deliver repeatable & scalable training - for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams - aligning with the company’s strategic business goals.

54 I Executive Insight: Invest in your KOLs
In our new "Executive Insights" segment, Liz and Rachel discuss what executives should be thinking about when investing in physician KOL facilitators. Tune in to understand why training KOLs on facilitation skills is a worthy investment.
Related Resources:
Need help training your KOL facilitators? Contact us to hear more about our facilitation bootcamps.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

53 I Crafting Learning Experiences: A Conversation with Cristina Baker
This episode features an interview between Liz and Cristina Baker about facilitating training. With over 18 years of experience as a medical educational device trainer, Cristina shares her insights into best practices for instructional design and effective communication with physicians from different professional backgrounds, as well as how to provide critical feedback to improve performance. Experience the challenges and success of crafting learning experiences and educational design with Cristina and Cumby Consulting, and follow us for tips, questions, and case studies throughout the month.
Related Resources:
Sign up for our upcoming webinar, "What Does Trained Mean?" for best practices for evaluating proficiency at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Cristina Baker
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.

52 | Reflections & Hopes with the Cumby Consulting Team
The Cumby Consulting gang is here again this week to take a look back at 2022 and what we are looking forward to in 2023. We hope that as we reflect on our wins from 2022 - both big & small - that you will take some time to name some of your own wins from this past year. Hear some more about our favorite projects, goals for the coming year, and our hopes for YOU, our listeners, in 2023!
What are you hoping for in 2023?
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
Alex Paxton
Leslie Whitehead
Michele Kong
Erin Butler
Danielle Correa
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.