TrainSmart: The Medical Device Educators’ Podcast
By Cumby Consulting
TrainSmart: The Medical Device Educators’ PodcastSep 07, 2022
74 I Q&A: 6 weeks? I don't have time for that!
You've heard us say that a needs assessment is a four to six week process, but what if you don't have time for that? Today, Liz & Rachel discuss a common question from our listeners: "What can I do if I don't have four to six weeks to dedicate to a proper needs assessment?"
Related Resources:
Want help conducting a needs assessment at your organization? Sign up for our OnDemand course or contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
73 I Case Study: An Unexpected Need
Recently a client came to us with a makeshift training plan for reps and physicians with a desire to make a strategic and scalable solution for growth. Listen in to this case study as Liz and Rachel discuss how they conducted a needs assessment at the company to understand the true training need... which was quite different than what was expected!
Related Resources:
Want help conducting a needs assessment at your organization? Contact us at training@cumbyconsulting.com.
Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
72 I TrainSmart Tip: Acing that Needs Assessment Interview
Liz and Rachel share their top 4 tips for acing the interview during the needs assessment process. Learn great questions you can ask and ways you can draw the information out of your interviewees. Get the most out of your time by following these great tips!
Related Resources:
Want more help preparing for your needs assessment interviews? Sign up for the TrainSmart Needs Assessment and Strategy Development course for an in-depth look at the interview process.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
71 I Executive Insights: Invest in an Unbiased Ear
In this week's Executive Insight, Liz and Rachel explore the importance of bringing in an outside perspective and what can be gained from this fresh point of view. Listen in to why this investment in an unbiased ear truly is worth it.
Related Resources:
Do you need an unbiased ear to complete your needs assessment? Reach out to us at training@cumbyconsulting.com
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
70 I Making the Case for Needs Assessments with Michelle Lynch
Michelle Lynch joins Liz in this month's interview episode to discuss the importance of conducting a Needs Assessment before making changes to a company's training program. With experience as both a pharma and med device in-house trainer, and as an outside consultant, Michelle is able to provide valuable insight into how to perform an assessment and then effectively deliver recommendations.
Related Resources:
The TrainSmart Needs Assessment and Strategy Development course will provide you with interview guides for interviewing all of your key stakeholders. Sign up today!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Michelle Lynch
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
69 I Q&A: Graphic Design & Instructional Design: What's the difference?
What's the difference between graphic design and instructional design? Do I need to know both? This month's Q&A dives into the differences between graphic design and instructional design and how they can work together to deliver engaging training programs that increase the retention of your product knowledge.
Related Resources:
Sign up for one of our OnDemand learning courses to learn more about instructional design and graphic design as you continue to add to your skills!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
68 I Case Study: Uncomplicating a Physician Training Webinar
Over time, it's easy for your physician webinar to become crowded with all of your product's key learnings. In this week's episode, Liz and Rachel share a case study where they helped a company go "back to basics" by applying the adult learning principles to highlight key points of the procedure. This helped simplify the slides and the company's messaging in the process.
Related Resources:
Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
67 I Executive Insights: 4 Clues Your Training Needs a Refresh
Is your training program outdated? Execs, tune in to hear Liz & Rachel's top 4 clues that it's time for a refresh. This episode will empower you to identify elements of a stale training program that you can easily pin-point by visiting your company's next training.
Related Resources:
Need help refreshing your training program? Contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
66 I Designing Learning Plans with Marc Vosler
Today, Liz speaks with Marc Vosler about his career path within the medical device arena. Using his extensive industry experience of over 30 years, Marc explores the foundations of course structure, building assessments, using application exercises rather than traditional lectures, and developing learning plans that work for adult learners. As the founder of Vosler Consulting, Marc Vosler shares his insight based on the combination of his experiences in sales, marketing, and training.
Related Resources:
Sign up for Cumby Consulting's Instructional Design Fundamentals course for an in-depth look at how to go through the instructional design process.
Need help with graphic design? Take our Graphic Design for Medical Device Educator's course!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Marc Vosler
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
65 I Q&A: "How do I keep my FSTs on track?"
Even if you have a standardized field training program, it can be hard to keep your field sales trainers (FSTs) on track. In this episode, Liz and Rachel provide best practices for guiding your FSTs back to your messaging and agenda as they support your training program.
Related Resources:
Creating a playbook for your field trainers provides clear expectations and ensures consistent training across the organization. Sign up for our Field Training Playbook OnDemand Course, where you’ll be guided through the process of creating a playbook for your field trainers which communicates the expectations for the new hire and for the field trainer in their role of mentoring.
Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
64 I Case Study: A Standardized Field Training Program
Field training creates confident and informed sales reps, while building company culture. Listen in to this month's case study to hear how Cumby Consulting helped one company ensure consistent messaging and eliminate confusion as new reps move between the classroom and real-world experiences. Rachel and Liz discuss how a formalized field training program creates credibility and allows for honest peer dialogue, all while keeping training relevant to the real world.
Related Resources: Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
63 I TrainSmart Tip: Use a Printable Field Training Checklist
YES, print it out! Printable checklists keep field trainers on task and in line with company messaging. Tune in this week to hear Liz and Rachel discuss why this TrainSmart tip is vital to the success of your field training program.
Related Resources:
Creating a playbook for your field trainers provides clear expectations and ensures consistent training across the organization. Sign up for our Field Training Playbook OnDemand Course, where you’ll be guided through the process of creating a playbook for your field trainers which communicates the expectations for the new hire and for the field trainer in their role of mentoring.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
62 I Executive Insight: Field Trainer Incentive Programs are NOT Career Development Tools
Not every great rep makes a great field trainer. It's easy to poise field trainer incentive programs as the next step in a rep's career, but it's so much more than that! Executives, be sure to listen in to this month's Executive Insight for more conversation on field training and your company's strategy.
Related Resources:
Need help developing your field training strategy? Contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
61 I Creating a Lasting Field Sales Training Program: Insights from Tim Lew
In this month's episode, Liz is joined by Tim Lew to discuss the crucial topic of building a successful and lasting field sales training program. Throughout the interview, Tim shares his insights on collaborating with all stakeholders to create a consistent and engaging training program that follows adult learning principles. He emphasizes the importance of selecting the right leaders to run these programs and delves into why it matters for the success of the initiative. Tune in to learn how to develop a field sales training program that stands the test of time!
Related Resources:
Sign up for our "Developing a Field Training Playbook" OnDemand course to help you develop your company's playbook.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Tim Lew
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
60 I Q&A: "Trained but no case for two months... How do I address the first case gap?"
The topic of this month's question is the gap between training and the first case. What happens to retention during this gap? Our discussion revolves around refresher training and memory retention using adult learning principles.
Related Resources:
Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
59 I Case Study: Saving Time, Energy, & Resources on Physician Training
In this month’s case study, we discuss how scaling a training program begins with understanding the training need and the goal of the program itself. Learn how to develop a program for maximum effectiveness by identifying training goals, recognizing differences in adoption curves, and addressing obstacles to physician adoption.
Related Resources:
Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
58 I Executive Insight: Don't Invite Every Physician to Your Training
In this month's "Executive Insight," we discuss finding the right target audience and qualifying them before they attend company-sponsored events. During the discussion, we also discuss how physician learning curves affect product adoption at the individual level.
Related Resources:
Need help creating a physician training strategy? Contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
57 I Developing an Athletic Mindset for Physician Training: A Conversation with Dr. Natalia Callaway
Dr. Natalia Callaway joins Liz in today's episode for a lively discussion on physician training. Dr. Callaway shares her insights on using case studies in physician training and the benefits of sharing the things that didn't work in the procedure as a way to communicate procedural rationale. Liz and Dr. Callaway also discuss the benefits of advanced learning opportunities for physicians and how their training has shifted for a global audience.
Related Resources:
Dr. Callaway mentions the book The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer as a source of her learning lately.
Connect with us on LinkedIn:
Dr. Natalia Callaway
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting creates opportunities for disruptive medical device companies to bring new lifesaving and/or life-enhancing solutions safely to the world by creating focused, strategic, and efficient training programs. Our experienced team of medical device professionals partners with senior leadership to understand the needs of the organization and deliver repeatable & scalable training - for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams - aligning with the company’s strategic business goals.
56 I Q&A: "What do I do if my facilitator falls flat?"
This week we jump into discussing our answers to a listener question: "What do I do if my facilitator falls flat?" Tune in to learn steps for delivering critical feedback and coaching to your facilitators.
Related Resources:
Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting creates opportunities for disruptive medical device companies to bring new lifesaving and/or life-enhancing solutions safely to the world by creating focused, strategic, and efficient training programs. Our experienced team of medical device professionals partners with senior leadership to understand the needs of the organization and deliver repeatable & scalable training - for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams - aligning with the company’s strategic business goals.
55 I Case Study: The Impact of a Faculty Preparation Course
In this case study, we deep dive into a faculty preparation course we developed for a client. Join us to hear how implementing this course impacted the training and to learn tips you can apply to account for differences in presentation styles.
Related Resources:
Take our facilitation archetype quiz to learn more about your own facilitation style. Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services. TrainSmart members can download our Virtual Physician Training handout for an overview of the content to include in the faculty preparation course.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting creates opportunities for disruptive medical device companies to bring new lifesaving and/or life-enhancing solutions safely to the world by creating focused, strategic, and efficient training programs. Our experienced team of medical device professionals partners with senior leadership to understand the needs of the organization and deliver repeatable & scalable training - for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams - aligning with the company’s strategic business goals.
54 I Executive Insight: Invest in your KOLs
In our new "Executive Insights" segment, Liz and Rachel discuss what executives should be thinking about when investing in physician KOL facilitators. Tune in to understand why training KOLs on facilitation skills is a worthy investment.
Related Resources:
Need help training your KOL facilitators? Contact us to hear more about our facilitation bootcamps.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
53 I Crafting Learning Experiences: A Conversation with Cristina Baker
This episode features an interview between Liz and Cristina Baker about facilitating training. With over 18 years of experience as a medical educational device trainer, Cristina shares her insights into best practices for instructional design and effective communication with physicians from different professional backgrounds, as well as how to provide critical feedback to improve performance. Experience the challenges and success of crafting learning experiences and educational design with Cristina and Cumby Consulting, and follow us for tips, questions, and case studies throughout the month.
Related Resources:
Sign up for our upcoming webinar, "What Does Trained Mean?" for best practices for evaluating proficiency at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Cristina Baker
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
52 | Reflections & Hopes with the Cumby Consulting Team
The Cumby Consulting gang is here again this week to take a look back at 2022 and what we are looking forward to in 2023. We hope that as we reflect on our wins from 2022 - both big & small - that you will take some time to name some of your own wins from this past year. Hear some more about our favorite projects, goals for the coming year, and our hopes for YOU, our listeners, in 2023!
What are you hoping for in 2023?
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
Alex Paxton
Leslie Whitehead
Michele Kong
Erin Butler
Danielle Correa
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
51 | Holiday Traditions with the Cumby Team
Happy Holidays! From our team to you & yours, we hope that this holiday season is full of the things you enjoy. In this week's episode, you get to hear from the whole gang as we chat about our favorite holiday traditions, including international Christmas markets, Santa and Grinch appeareances, and cutting down trees.
We also discuss how we unplug from work in order to be fully present and relax during the holiday season. Share your secrets with us! How do you unplug during the holidays?
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
Alex Paxton
Leslie Whitehead
Michele Kong
Erin Butler
Danielle Correa
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
50 | Behind the Voice: Rachel Medeiros
This week we go behind the voice of Liz's podcast partner, Rachel Medeiros. Rachel shares her distinct journey in becoming an instructional designer and how her past profession is impacting her career today. Liz even talks Rachel into revealing her pet peeves, favorite foods and ways she relieves stress.
Related Resources:
Connect with Liz on LinkedIn to learn more about her!
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
49 | Behind the Voice: Liz Cumby
We are turning the tables on Liz this week as Rachel interviews her. Get an inside look at Liz - everything from her breakfast of champions to her pet peeves. She also sheds light on the things that have most greatly impacted her career, making her the business & training leader she is today.
While we are getting personal this month with Liz and the Cumby Consulting team, you'll still take away some professional & personal nuggets to help you in your own career and beyond.
Related Resources:
In this week's podcast Liz mentions some of her favorite podcasts: Serial, Revisionist History, Fit Body, Happy Joints, and Happier with Gretchen Rubin. Connect with Liz on LinkedIn to learn more about her!
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
48 | Case Study: Hybrid Rep Training Program
How has your new hire training program changed over the last several years? In this episode, Liz and Rachel discuss how they worked with a client to develop a strategic new hire training program to onboard reps faster and with less time in the in-person classroom. By intentionally choosing to place training content in virtual learning, classroom training, or field training opportunities, Cumby Consulting created a phased training program that engaged reps and helped them retain all of the information they needed to successfully cover cases. Listen in to hear more!
Related Resources:
Need help building your new hire training strategy? Contact us at training@cumbyconsulting.com.
TrainSmart members can download our Choosing Your Training Modality handout to help them choose the right training modality for the content being taught.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
47 | Case Study: Product Overview eLearning Module
eLearning doesn't have to suck. It can be interactive, problem-centered, and relevant to the real world. In this episode, Liz and Rachel discuss a recent eLearning project where they helped a client develop a product overview module that left reps excited and ready to sell. Come hear how the project morphed over time and how Cumby Consulting communicates with clients throughout the development process to create engaging and effective eLearning.
Related Resources:
Need help creating effective and engaging eLearning at your organization? Contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
46 | Case Study: Global Physician Training
This week Liz and Rachel discuss how Cumby Consulting helped an organization scale and adapt its current U.S.-based physician training program to a global virtual training program. Tune in to hear the process, outcome, and key learnings during this partnership between Cumby Consulting and its client.
Related Resources:
TrainSmart members can download the Physician & Staff Learner Personas document to review keys for developing physician training. Ready to sign up for the TrainSmart community? Visit cumbyconsulting.com/TrainSmart.
Need help creating scalable physician training programs at your organization? Contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
45 | Case Study: Rep Competency Exams
Competency exams ensure reps know the IFU and can cover the case accordingly. In this week's episode, Liz & Rachel dive into a case study of how Cumby Consulting worked with a company to develop and implement a competency exam for their reps. Listen in to hear the process and best practices for using competency exams.
Related Resources:
TrainSmart members can download the Exam Best Practices handout to review best practices for creating and administering practical exams. Ready to sign up for the TrainSmart community? Visit cumbyconsulting.com/TrainSmart.
Need help developing a competency exam at your organization? Contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
44 | Cumby Consulting: More Than a Vendor
Working with consultants can save you time, energy, and money, or it can cost you more time, energy, and money. Choosing the right consultant to work with and setting clear expectations for how to work together can save you a lot of headaches and resources. In this episode, Liz and Rachel discuss how Cumby Consulting is more than a "vendor" and what they do to get to know their clients on a personal and professional level. Tune in to hear best practices for establishing a working agreement with your consultants to ensure the project is completed on time, on budget, and to your standards.
Related Resources:
Want to learn more about what Cumby Consulting has to offer? Visit cumbyconsulting.com.
Need help clearly articulating the project to your consultant? TrainSmart members can access our project brief and working agreement templates! Join the TrainSmart Community today!
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
43 | Putting Yourself in the Learner's Shoes
When was the last time you attended an all-day training? This can be a great way to put yourself in your learners' shoes as you work to understand why pre-work doesn't get done, why last minute dropouts might be necessary, and why every training should allow for movement and a variety of activities.
Related Resources:
Want to join a community who can help you brainstorm solutions to these common problems? Visit cumbyconsulting.com/TrainSmart.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
42 | Elevating Yourself & Speaking to Executives
You're more than a meeting planner. Even though you know this is true, you need to be intentional about communicating your value and the value of your training programs to senior leadership. Join Liz & Rachel as they discuss how to communicate with senior leaders regarding your successes and how to ask them for the support you need.
Related Resources:
TrainSmart members can download the Journal of Accomplishments to track their training programs' successes. Ready to sign up for the TrainSmart community? Visit cumbyconsulting.com/TrainSmart.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
41 | Investing in Yourself
Taking dedicated time away will save you time and reap great benefits for your organization. Tune in to hear Liz & Rachel discuss the importance of investing in yourself and your own learning. Hear Liz's tips for explaining to your boss why the time away and cost of professional development is worth it for your company.
Related Resources:
Are you ready to invest in yourself and join the TrainSmart community? Visit cumbyconsulting.com/TrainSmart.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
40 | What is TrainSmart?
Where do you go when you need a training resource or idea? Do you have a list of others in the industry who can help you at any time? That's the beauty of the TrainSmart community. TrainSmart is an authentic, tight-knit community of medical device educators to support your growth and development-both professionally & personally. In this episode, Liz discusses why she started TrainSmart and how she has seen the community develop over the last six years.
Join us all month long as we discuss why professional development is so important for medical device educators. Connect with us on LinkedIn @cumbyconsulting to share your ideas and learn more about how you can connect to this great community.
Related Resources:
The TrainSmart community is made up of overachieving training experts – like you – looking to enhance their professional development with proven training methodologies. Don’t miss out! Join today! Learn more and sign up at cumbyconsulting.com/TrainSmart.
Want to know more about this year's summit? View the 2022 TrainSmart Summit agenda.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
39 | Our Bag of Tricks
Tune in to hear Liz & Rachel's favorite training tricks to engage adult learners. As Rachel says, "Adults are sometimes the worst and sometimes the best. It's about bringing out the best in them as we work to train them." Today, they are sharing how they do that! Tune in!
Be sure to listen to Episode 36 "Focus on Adult Learning" with guest, Kerry Engler.
Related Resources:
Ready to go a step further? Take our Adult Learning Certificate for Medical Device Educators course to further enhance your training for your adult audience.
The TrainSmart Toolkit contains this quick reference one-pager: Best Practices for Training Adult Learners.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
38 | Creating a Safe Space for Adult Learners
We all want to appear knowledgeable and intelligent, but when you are learning something for the first time mistakes are bound to happen. Learners need a safe environment to try & fail so that they can try again & succeed.
Liz & Rachel share the routines they build into their training programs to ensure a safe space for learners.
Be sure to listen to Episode 36 "Focus on Adult Learning" with guest, Kerry Engler.
Related Resources:
Ready to go a step further? Take our Adult Learning Certificate for Medical Device Educators course to further enhance your training for your adult audience.
The TrainSmart Toolkit contains this quick reference one-pager: Best Practices for Training Adult Learners.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
37 | The Impact of Motivations & Past Experiences in Adult Learning
Our motivations for attending a training course and our past educational traumas play a significant role in our current adult learning experiences. Today, Liz & Rachel share their unique viewpoints that shape their experiences both as a learner and a facilitator. This is a can't miss conversation for all trainers.
Be sure to listen to Episode 36 "Focus on Adult Learning" with guest, Kerry Engler.
Related Resources:
Ready to go a step further? Take our Adult Learning Certificate for Medical Device Educators course to further enhance your training for your adult audience.
The TrainSmart Toolkit contains this quick reference one-pager: Best Practices for Training Adult Learners.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
36 | Focus on Adult Learning with Kerry Engler
Think about yourself as a learner. You are sitting in a training. How do you want to learn? Chances are you want to be involved in the process and have some autonomy. You need a safe environment with fresh ideas and more than just an exam to test your knowledge.
Today's guest, Kerry Engler, is an experienced change consultant, instructional designer, and facilitator. She shares how incorporating adult learning principles fosters community and creates successful training programs - all with different learning styles in mind.
Join us each Wednesday this month as we dive deeper on training for adult learners.
Related Resources:
Ready to go a step further? Take our Adult Learning Certificate for Medical Device Educators course to further enhance your training for your adult audience.
The TrainSmart Toolkit contains this quick reference one-pager: Best Practices for Training Adult Learners.
Connect with us:
Liz Cumby
Kerry Engler
About Kerry Engler:
An experienced change consultant, instructional designer, and facilitator, Kerry is dedicated to building individual, team and organization capacity through learning experiences that harness individual strengths, team wisdom in a dynamic learning community. Kerry designs and facilitates strategic learning solutions that help teams learn through change. learnthroughchange.com
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
35 | The Tools & Technology of the Trade
There are so many tools & technologies out there to enhance your training programs, so where do you start?
Tune in today to get Liz & Rachel's top 4 technologies that they use on a regular basis. Do you have a favorite tool or technology? Tell us about it on LinkedIn @CumbyConsulting and help your fellow med educators!
Missed Liz & Barbara's conversion in episode 31, "The Wide World of Sales Training"? Go back and listen!
Related Resources:
Quizlet
Kahoot
Allego
Jamboard
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
34 | Sales Training Frequency & Duration
One of the biggest training misconceptions out there is that training is a one-time event, usually narrowed down to the new hire training class. Myth busted!
Since training is definitely not a one-time event, how often should we have it? The answer: all the time! But, don't let that scare you. You do not need to hold large scale training classes to implement a culture of continual learning. It could be as simple as a 5-minute reinforcement conversation with the sales manager. Listen in on Rachel & Liz's conversation to hear how they have seen continual sales training work in the real world.
Missed Liz & Barbara's conversion in episode 31, "The Wide World of Sales Training"? Go back and listen!
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
33 | Product Training vs Sales Process Training
Knowing the in's and out's of your products is vital for any sales rep. Equally as important is how to get your product into the hands of the physicians - and that's where the sales process comes in.
Today, Liz & Rachel explore how product training competency is intertwined with the sales process and some best practices for combining them in a training program.
Missed Liz & Barbara's conversion in episode 31, "The Wide World of Sales Training"? Go back and listen!
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
32 | Training the New Hire vs the Experienced Rep
Generally speaking sales reps are a fun and energetic crowd to be around. Knowing their motivations and personality traits is a good start to designing a training program, but let's take it one step further between the new sales hire and your existing sales team. The components you use to put together a successful program for each audience are going to be different.
In today's episode, Liz & Rachel hash out the keys to training these two important audiences.
Missed last week's episode? Go back to hear Liz & Barbara's conversion in episode 31, "The Wide World of Sales Training".
Related Resources:
Check out the Sales Rep Profile handout by joining the TrainSmart Toolkit.
Looking for more? Our "Take It Virtual" course explores best use scenarios for both new hires and existing reps. Check out this self-paced, on-demand course today.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
31 | The Wide World of Sales Training with Barbara Samaha
What immediately comes to mind when you think of Sales Training? It could be new hire training classes, or training on new products. There is so much that goes into a quality sales training program, from the modalities and facilitators to the content and assessments. We touch on all of it in today's episode.
Our guest, Barbara Samaha is a 14-year veteran in global sales training - and she has some great nuggets to share! Whether you are new to training or a seasoned trainer, this one's for you!
Tune in all month as we share some sales training gold. Give us your hot takes @CumbyConsulting on LinkedIn.
Related Resources:
Barbara mentions her use of Qstream, to help sales retain what they've learned.
In-person trainings are back! It's time to brush up on your skills with our Facilitation Bootcamp for In-Person Training. Held the day before the TrainSmart Summit, combine these two events for 3 full days of professional enrichment.
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Liz Cumby
Barbara Samaha
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
30 | When to use self-paced eLearning
Gone are the days of slapping up a presentation and testing learners with questions at the end. Today's eLearning modules are filled with interactivity to keep your learner's engaged on the topic at hand. What topics are ideal for this training modality?
Find out in today's episode as Liz & Rachel discuss their favorite learning material for self-paced modules and when to use voiceover - or not.
Make sure to listen to Liz's conversation with Denise & Lindsay in episode 27, "Finding Success with Multiple Training Modalities."
Related Resources:
We've developed two helpful handouts in planning your best training program: Choosing Your Training Modality & the Training Complexity Matrix. Join our TrainSmart Toolkit to access this and more.
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
29 | When to use virtual classroom training
The world of virtual classrooms has exploded over the past couple of years and proven that it isn't going anywhere. So where and when should we as trainers use them in our programs?
Liz & Rachel discuss some of the best topics for virtual classroom training. And remember, this ain't your momma's webinar (there's a place for those too). A virtual classroom is meant to be as interactive (or maybe more so) as an in-person classroom. Ideally, virtual classrooms are two-way discussion based trainings.
Make sure to listen to Liz's conversation with Denise & Lindsay in episode 27, "Finding Success with Multiple Training Modalities."
Related Resources:
We've developed two helpful handouts in planning your best training program: Choosing Your Training Modality & the Training Complexity Matrix. Join our TrainSmart Toolkit to access these and more.
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
28 | When to use in-person training
We all know that in-person classroom training builds connection and community among the learners and the company more so than any other modality, but is that worth the budget line for travel & lodging? Check out why we think so in today's episode.
In addition to connecting sales with each other and the company, Liz & Rachel discuss the ideal situations to use in-person training - even when you have other, perhaps less costly, modalities at your fingertips.
Make sure to listen to Liz's conversation with Denise & Lindsay in episode 27, "Finding Success with Multiple Training Modalities."
Related Resources:
We've developed two helpful handouts in planning your best training program: Choosing Your Training Modality & the Training Complexity Matrix. Join our TrainSmart Toolkit to access this and more.
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
27 | Finding Success with Multiple Training Modalities with Denise Ambrose & Lindsay Moskovitz
If we've learned anything over the last 2 years, it's to be flexible in our training plans. We've navigated the ups & downs of in-person training, switching to virtual classrooms, and migrating content to eLearnings. We have a host of modalities at our disposal, so let's use them wisely.
This month, we are looking at different training modalities, exploring how & when to use them to develop the best training program for our learners. In today's episode, Liz talks with Denise & Lindsey, training vets who have found success by using multiple modalities - whether it's for new hire training or continued sales force education.
Listen in all month as we share some great nuggets! We want to hear from you, too! Share with us your best (or worst) stories of using multiple training modalities on LinkedIn @CumbyConsulting.
Related Resources:
We've developed two helpful handouts in planning your best training program: Choosing Your Training Modality & the Training Complexity Matrix. Lindsay & Denise mention the use of Icebreakers in their sessions, which you can also find in our toolkit! Join our TrainSmart Toolkit to access these and more.
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Liz Cumby
Denise Ambrose
Lindsay Moskovitz
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
26 | Is it cheating? Using aides during competency testing
Remember back in your school days when the teacher would allow you to use a notecard during your test? You'd write down everything you could on that little 3x5. You may have aced the exam, but did you really learn anything?
The purpose of level 3 assessments is to ensure that your new sales rep is credible & confident in real life (IRL) situations. Do they get to use aids IRL? Then by all means, allow them that opportunity during the assessment, but nobody is going to pull out a 3x5 notecard when speaking to a physician (or at least we hope not!).
In this week's episode, Liz & Rachel discuss this all important question: when is it appropriate to use notes or handouts and when is it not? We want learners who use their notes as practice tools to develop their confidence instead of those who use them as a crutch to pass a test.
Engage with us on LinkedIn @CumbyConsulting.
Next month, we are focusing on Teaching Modalities! See you next week!
Related Resources:
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
25 | Questions We Love to Ask
Show of hands... who likes to take surveys after an event? While some surveys can be monotonous, tedious, too long or too boring, yours don't have to be. It could be as simple as asking the right questions, and avoiding the wrong ones!
Today, Liz and Rachel give you their hot takes on questions they love to ask and questions they avoid on their level 1 smile sheets (don't know what a level 1 smile sheet is? Head over to episode 22 "More than a Smile Sheet with Mara Velez").
What survey questions are must-haves for you? Engage with us on LinkedIn @CumbyConsulting.
Related Resources:
We've developed a Post-Course Survey Questions handout to help with your course evaluation. Join our TrainSmart Toolkit to access this and more.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
24 | Do you see what I see? Ensuring Intergrader Reliability
Our goal for training assessments is for everyone to pass. We want our learners to feel confident with their new knowledge when they walk into their evaluation. An important part of that is grader reliability and consistency. If grader A and grader B score the same answer on completely different ends of the spectrum, our learners will feel deflated when they get the "hard graders". That's not the goal. Learners need to know they are being graded fairly & consistently.
Today's episode focuses on strategies for creating intergrader reliability. Liz & Rachel discuss how to create safe spaces for your learners, train your graders, get them on the same page, and more.
If you didn't catch Liz & Mara's whole conversation, make sure to go back and listen to episode "22 | More than a Smile Sheet". There is more great discussion on intergrader reliability!
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
23 | Developing a Rubric: From IFU to Level 3 Evaluation
You know that folded little piece of paper in your product packaging? The one with the itty-bitty font that no one reads? In Today's episode, Liz & Rachel walk you through how to take the often-ignored, but vital instructions for use, and turn it into a training gem! Developing an assessment rubric from your product's IFU is a process, but will be well worth it in the end.
Catch our Course Evaluation kick-off episode, "22 | More than a Smile Sheet", with Mara Velez if you haven't already.
Related Resources:
We've developed a Field Evaluation Template to help with your course evaluation. Join our TrainSmart Toolkit to access this and more.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
22 | Course Evaluation: More than a Smile Sheet. An Interview with Mara Velez
When evaluating our training, it's easy to get stuck in a rut using a quick survey and a smile sheet. We gain feedback on the food, the room temperature and even speaker quality, but it doesn't really tell us if anyone learned anything.
In this week's episode, Liz sits down with Mara Velez, who has an extensive background in behavior change and instructional design. Mara shares her experiences with different levels of assessment to gain insights on what actually matters to the business: Did attendees actually learn anything? Are they able to apply this new knowledge?
If you're interested in switching from Smile Sheets to Evaluation Rubrics, listen in! You'll find some practical ways to get started.
How do you evaluate your courses? We'd love to hear your experiences! Share with us on LinkedIn @CumbyConsulting.
Related Resources:
We've developed a Field Evaluation Template to help with your course evaluation. Join our TrainSmart Toolkit to access this and more.
Connect with us on LinkedIn:
Liz Cumby
Mara Velez
About Mara Velez, Argos Behavior Change
Mara is the principal learning and organizational change consultant at Argos Behavior Change. She has more than 20 years of experience in developing high-quality learning and organizational change interventions. Her area of expertise is in developing training on the complexity of managed markets, reimbursement for specialty pharmaceuticals, and compliance for managed care account managers and field sales teams. Mara has also developed learning interventions in other industries including banking, construction, telecom, not-for-profit, and higher education for learners at all levels, from entry-level positions to knowledgeable leaders and managers.
https://www.argosbehaviorchange.com/
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
21 | Breaking Down the Silos
There's many cautionary tales when it comes to working in silos. Training can develop an amazing program, but if Sales Leadership doesn't agree or re-enforce, all of that training is wasted. What if Marketing has been working independently and does not provide tools that align with either Training or Sales? These are real-life scenarios that can derail a company's ability to hit their goals.
In today's episode, Liz & Rachel share their experiences on breaking down these silos by setting goals & responsibilities that all can agree to and by using of a working agreement on the how's, what's, & when's of communication.
We'd love to hear your experiences on silos - how do you break them and work cohesively? Share with us on LinkedIn @CumbyConsulting.
Catch the full episode with Amie Borgstrom, "18 | Training Value for the Whole Organization"
Related Resources:
Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook.
Join our TrainSmart Toolkit to access handouts such as: Needs Assessment Process
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
20 | Communicating with Executives
After pouring through the Needs Assessment, you're ready to deliver your impressive recommendations to the leadership team. This week's episode walks you through how best to communicate to the executives and get their buy-in. Go even further by doing an empathy map - putting yourself in their shoes is a great reminder to frame your recommendations with what they care most about.
Continue the conversation with us on LinkedIn @CumbyConsulting, sharing your own best practices or questions.
Catch the full episode with Amie Borgstrom, "18 | Training Value for the Whole Organization"
Related Resources:
Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook.
Join our TrainSmart Toolkit to access handouts such as: Empathy Map and Calculating ROI
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
19 | Assessing the Need (An Intro to the Needs Assessment Process)
Let's get into the nitty-gritty! What really is a needs assessment? How long does it take and where do I start? Liz & Rachel are answering these questions and more, walking you through the 7 steps you'll take to reach 1 impressive recommendation.
What about you? Have you ever conducted a thorough Needs Assessment? Share your experiences with us on LinkedIn @CumbyConsulting.
Catch the full episode with Amie, "18 | Training Value for the Whole Organization"
Related Resources:
Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook.
Join our TrainSmart Toolkit to access handouts such as: Needs Assessment Process
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
18 | Training Value for the Whole Organization, An Executive's Perspective
Aligning your training strategy with the business strategy and goals is critical to not only the success of your training programs, but to the organization as a whole. So how do you get aligned? A Needs Assessment.
This week, Liz sits down with Amie Borgstrom, a med device executive for over 25 years, to discuss the needs assessment process and the value training brings. From the importance of repeatable & scalable programs and working in tandem with sales and marketing, to hints about increasing your training budget and communicating your plan to executives, they chat about it all.
Stay tuned all month as we continue to go through what a successful needs assessment looks like and how to implement it yourself.
Engage with us on LinkedIn @CumbyConsulting
Related Resources:
Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook.
Connect with us on LinkedIn:
Liz Cumby
Amie Borgstrom
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
17 | Why are Learning Objectives So Important in ID?
Learning objectives can seem like a table of contents that you just want to skip over to get to the "good stuff." Today, Liz & Rachel dig in on why learning objectives are so important, how many to include and how to write objectives that will measure your training success.
Catch the full episode with Rachel, "14 | Instructional Design is More than PowerPoint"
Related Resources:
Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today!
Join our TrainSmart Toolkit to access these handouts: Bloom's Taxonomy Verbs
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
16 | How Long Does Development Really Take?
"It's just a 1 hour course. You can get it to me tomorrow morning, right?"
How long does it REALLY take to develop a great training course. This week, Rachel and Liz walk through the variables that all add up to the time it actually takes to develop a stellar course.
What are your thoughts? Let us know @CumbyConsulting on LinkedIn.
Catch the full episode with Rachel, "14 | Instructional Design is More than PowerPoint"
Related Resources:
Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today!
Join our TrainSmart Toolkit to access these handouts: ADDIE Model, Choosing a Training Modality
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
15 | How to Give & Get Effective Feedback
Calling all feedback! Managing the feedback loop can be such a challenge. From busy reviewers and conflicting opinions to ineffective and unspecific feedback, instructional designers can be caught in the middle of a feedback tornado: swirling around, but never arriving at actionable feedback. Today, Liz & Rachel continue their conversation on how to give and get effective feedback on instructional design materials.
Engage with us on LinkedIn @CumbyConsulting
Catch the full episode with Rachel, "14 | Instructional Design is More than PowerPoint"
Related Resources:
Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today!
Join our TrainSmart Toolkit to access these handouts: ADDIE Model, Document Feedback, eLearning Feedback
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
14 | Instructional Design is More Than a PowerPoint with Rachel Medeiros
Instructional design can often be overlooked by focusing on a PowerPoint deck. This week kicks off our spotlight on instructional design. Rachel Medeiros is bringing her K-12 education background and her love of the ADDIE model to life in this week's episode. Tune in for advice to novice and experienced instructional designers and best practices for managing the feedback cycle.
Engage with us on LinkedIn @CumbyConsulting
Related Resources:
Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today!
Join our TrainSmart Toolkit to access these handouts: ADDIE Model, Document Feedback, eLearning Feedback
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
13 | Field Training: All About Timing
We need to know... Are you "Team Before" or "Team After"?
There are pros and cons of using your field trainers both before your in-house training and after your in-house training. Listen to today's episode as Liz & Rachel share their takes on the best time to use field trainers to enhance the overall learning of your new hires.
Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training"
Related Resources:
Take the OnDemand Course: Developing a Field Training Playbook
Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning
Connect with us on LinkedIn:
Guest, Dallas Shults
Liz Cumby
Rachel Medeiros
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
12 | Field Training: Keeping It Real
Let's be honest. If you're in training, chances are you've heard "That's what they teach you in the classroom, but it's not how we really do it" during one of your training courses. Today on the podcast, Liz & Rachel explore strategies for keeping your training real & relevant, so that you never have to hear that again!
Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training"
Related Resources:
Take the OnDemand Course: Developing a Field Training Playbook
Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning
Connect with us on LinkedIn:
Guest, Dallas Shults
Liz Cumby
Rachel Medeiros
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
11 | Field Training: Prepping your Trainers
An important part of a successful Field Training program is adequately preparing your field trainers. Taking them from unconsciously competent to consciously competent is key. Today, Liz & Rachel discuss using a beginner's mindset to develop your field educators.
Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training"
Related Resources:
Take the OnDemand Course: Developing a Field Training Playbook
Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning
Connect with us on LinkedIn:
Guest, Dallas Shults
Liz Cumby
Rachel Medeiros
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
10 | Field Training: What's the Purpose?
Using your field trainers to their maximum potential starts with understanding the purpose they serve within your overall training program. Liz & Rachel highlight the ways field trainers can enhance the learning experience for new hires.
Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training"
Related Resources:
Take the OnDemand Course: Developing a Field Training Playbook
Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning
Connect with us on LinkedIn:
Guest, Dallas Shults
Liz Cumby
Rachel Medeiros
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
09 | The Do's & Don'ts of Field Training with Dallas Shults
To kick-off this months topic of field training, Liz interviews Dallas Shults to get his take on the qualities of a great field trainer and some of the lessons he's learned along the way.
Share your thoughts with us on LinkedIn @lizcumby!
Related Resources:
Take the OnDemand Course: Developing a Field Training Playbook
Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning
Connect with us on LinkedIn:
Guest, Dallas Shults
Liz Cumby
Rachel Medeiros
About Cumby Consulting:
Our team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver with uncompromising standards of quality.
08 | Using Clinical Pearls in a Physician Training Environment
It's easy to overload physicians with all of the clinical data you have, but what - and when - is the best way to deliver that information? Liz & Rachel discuss some tips & tricks for using your clinical pearls in physician training.
Make sure to listen to our full episode with Dr. JJ Desai, "05 | Humility, Transparency, & Intelligence: the Core of Physician Training"
Related Resources:
Sign up for the Virtual Facilitation Bootcamp!
Join our TrainSmart Toolkit to access the Virtual Facilitation Handout.
Connect with us on LinkedIn:
Guest, Dr. Arjun "JJ" Desai Liz Cumby Rachel Medeiros07 | Facilitate Authentic Peer-to-Peer Physician Discussions
In this episode, Liz & Rachel dive into what it takes to facilitate peer-to-peer physician discussions, build rapport before training starts and keep engagement high throughout training.
Make sure to listen to our full episode with Dr. JJ Desai, "05 | Humility, Transparency, & Intelligence: the Core of Physician Training"
Related Resources:
Sign up for the Virtual Facilitation Bootcamp!
Join our TrainSmart Toolkit to access the Virtual Facilitation Handout.
Connect with us on LinkedIn:
Guest, Dr. Arjun "JJ" Desai Liz Cumby Rachel Medeiros06 | Keeping the Attention of a Busy Physician
What does it take to keep a busy physician's attention in order to conduct a worthwhile training? Liz & Rachel talk about reading the room, how to keep physicians engaged and some of the pearls and pitfalls they've seen.
Make sure to listen to our full episode with Dr. JJ Desai, "05 | Humility, Transparency, & Intelligence: the Core of Physician Training"
Related Resources:
Sign up for the Virtual Facilitation Bootcamp!
Join our TrainSmart Toolkit to access the Virtual Facilitation Handout.
Connect with us on LinkedIn:
Guest, Dr. Arjun "JJ" Desai Liz Cumby Rachel Medeiros05 | Humility, Transparency, & Intelligence: the Core of Physician Training with Dr. JJ Desai
In this episode, Liz interviews Dr. Arjun "JJ" Desai, anesthesiologist, Chief Strategy Officer, Stanford faculty and physician trainer, about best practices for training and engaging physicians. Dr. Desai shares his stories of physician training to demonstrate how humility, transparency, and intelligence impact the physician training process.
Related Resources:
Sign up for the Virtual Facilitation Bootcamp!
Join our TrainSmart Toolkit to access the Virtual Facilitation Handout.
Connect with us on LinkedIn:
Guest, Dr. Arjun "JJ" Desai Liz Cumby Rachel Medeiros
04 | Virtual vs. In-Person Facilitation
This episode features Liz and Rachel sharing their thoughts on the differences between virtual and in-person facilitation, including what modalities they prefer and how they modify their facilitation styles based on modality.
Show Notes: Join our TrainSmart Toolkit to access the Virtual Facilitation Checklist.
03 | Knowing Your Audience: The Key to Great Facilitation
This week Liz and Rachel discuss how truly knowing your audience is the key to great facilitation. Join them as they work through an empathy map to develop a deeper understanding of their audience.
Show Notes: Join our TrainSmart Toolkit to access the empathy map tool.
02 | What Makes a Great Med Device Facilitator? Our Top 5
Liz and Rachel debrief their conversation with Emily & Chad by discussing their top 5 qualities of a great med device facilitator.
Show Notes: Join our TrainSmart Toolkit to access the Virtual Engagement Tools document.
01 | The Qualities of a Great Med Device Facilitator with Emily Mirro & Chad Hamilton
In this episode, Liz interviews Emily Mirro and Chad Hamilton from NeuroPace on the qualities of a great med device facilitator. Chad brings his expertise with sales field rep training, while Emily brings her experience in clinical education.
TrainSmart Trailer
The TrainSmart: Medical Device Educators’ Podcast is for anyone who trains medical device reps, physicians and healthcare professionals. Discover how you can level up your training strategy creation, content development, facilitation, and assessments. We are focused on raising the training game away from a one-time meeting planning event to a career-long journey of learning. Join us for authentic conversations about med device training successes, failures and best practices.