
Digital Transformation & Leadership with Danny Levy
By Danny Levy

Digital Transformation & Leadership with Danny LevyMay 24, 2023

The Future of Fintech, and Why That Future is Human w/ Monica Millares, Principal, Product @BigPay
Kicking off season 4 of Digital Transformation & Leadership, Danny Levy talks to Monica Millares who works at BigPay, as Principal, Product. She moved to Malaysia as part of BigPay's founding team to help launch and grow what is now one of the fastest growing NeoBanks in South East Asia with 1.37 million transacting users.
Monica is a product leader and women advocate who has spent the last decade building great product in the FinTech space. She believes in Financial Safety for all, and that the future of FinTech is to make FinTech more human.
Prior to BigPay, Monica steadily progressed from junior analyst in big brands like Visa and Barclaycard, to being one of the first joiners in UK Challenger, Tandem Bank. She helped build the digital bank from scratch and worked with Tandem's CEO on strategic initiatives and Board management.
Monica sits on the Board of PayEd - Education in Payments, and is recognized as Singapore’s #Fintech65 Product Leaders and Women in FinTech. She is also a Podcaster and hosts "Purpose Driven FinTech" podcast, writes the "Innovating FinTech" newsletter, and mentors young professionals.
In the episode Monica shares insights at her role at BigPay and how this aligns with the topic of the episode, her views on the growing financial stress that we all find ourselves under, how this impacts quality of life and mental health, insights on underbanked and unbanked, and what role FinTech has to play in all of this. She also shares her top career/life lesson and advice to listeners just starting out in the industry.
👉 You can find Monica here:
LinkedIn: https://www.linkedin.com/in/monicamillares/ YouTube: https://www.youtube.com/@moni_millares TikTok: https://www.tiktok.com/@moni_millares Website: https://moni-millares.mystrikingly.com/👉 You can find BigPay here:
Website: https://bigpayme.com/👉 You can find “Purpose Driven FinTech: Building Products with Impact” Podcast here:
Spotify: https://open.spotify.com/show/6ERV2xcvgcuFRkAb4iUOjt Apple Podcasts: https://podcasts.apple.com/us/podcast/purpose-driven-fintech/id1686687931 Website: https://purpose-driven-fintech.captivate.fm/🗞️ Newsletter - Innovating FinTech 😎
LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544 Substack: Coming soon📞 Schedule a free “Open Office” call with Monica: https://www.kalendme.com/en/fintechwithmoni-ejoob
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The Great Unbundling - Banking in the era of fintech led modularisation w/ Shivani Mukherjee
In this episode of Digital Transformation & Leadership Danny Levy talks to Shivani Mukherjee who works at Thought Machine, as Senior Partnerships Leader -APAC. She is responsible for strengthening the core banking partner ecosystem in the region to help banks transition out from legacy cores and transform into Digital first by integrating to Vault, a Cloud native platform.
Known as a flexible leader who collaborates with diverse teams, manages intricate projects, achieves stakeholder buy-in for crucial development initiatives, and deftly navigates dynamic markets. Shivani in her last role as Head of product & partnerships solutions at Rapyd, was a key contributor to the startup’s success in the Asia pacific market. One of the earliest employees at Rapyd, she wore many hats ranging from pre-sales, product up to delivery management which was instrumental in driving the four-fold growth for the company seen between 2018 to 2019.
As a leader in fintech she is highly regarded for guiding, supporting and delivering instrumental products to market that drove business development and sales. She was the Senior product owner-growth at N26, challenger bank in EU. An out-of-the-box thinker who champions creative solutions and well-received insights through smart interfacing with clients. At Grab, she helped build and launch reconciliation engines across SE Asia as well as devoting substantial time for the development and growth of two flagship products - GrabPay and GrabRewards. Her prior experience includes her role as a consulting engineer at Cognizant technology solutions where she delivered critical projects for legacy banking clients like Lloyds Banking Group, UBS, and CYBG.
In the episode Shivani shares how traditional banking is evolving due to fintech led modularisation, which technology forces are driving the transformation, the new winners and losers in financial services, what is in it for customers, financial inclusion, if incumbents should be worried about fintechs, and what emerging risks she sees with this great unbundling.
To get in touch with Shivani contact her on LinkedIn - https://www.linkedin.com/in/shivani-mukherjee/
For more information on Thought Machine and the work they do visit - https://www.thoughtmachine.net/
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The people part of the digital transformation equation w/ Trenton Moss
In this episode of Digital Transformation & Leadership Danny Levy talks to Trenton Moss who is a Leadership Coach and Partner at Team Sterka, and the bestselling author of the book Human Powered, that shows you how to collaboratively solve problems, resolve conflict and inspire others.
Trenton is a qualified executive coach, a former Samaritan (where he provided face-to-face and telephone counseling), and he's been coaching and training teams for almost 20 years. Trenton believes that, with the right support, everyone can tap into their brain to make themselves feel unstoppable... and that everyone is able to create goals and actions that excite them... and then make them happen.
In the episode Trenton shares how to develop high-performing teams with low levels of friction and high productivity, how to supercharge your teams with people skills and emotional intelligence, and how to work seamlessly with business stakeholders to ship successful digital products and services.
To get in touch with Trenton contact him on LinkedIn - https://www.linkedin.com/in/trentonmoss/
For more information on Team Sterka and the work they do visit - https://sterka.team/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Thriving at the intersection of diversity and collaboration w/ Steven Scheurmann
In this episode of Digital Transformation & Leadership Danny Levy talks to Steven Scheurmann who is Regional Vice President, ASEAN at Palo Alto Networks and oversees the business in ASEAN, from driving revenue growth and market momentum, to building the overall strategy.
He brings into the company a deep understanding of the region, backed by more than three decades of experience; a solid track record of public and private sector organisations through their digital transformation journeys; diverse tech experience from holding senior positions with several multinational companies and conglomerates; and, a growth mindset dedicated to nurturing talent and developing future leaders.
Steven has lived and worked in Asia Pacific for 30 years. He started his adventure in Public Service, working with Foreign Affairs and Immigration in Indonesia, before entering the Private Sector holding senior positions in a number of MNCs and large Asian conglomerates across the region.
In the episode Steven shares how Palo Alto Networks is building a culture of diversity and inclusion, overcoming the talent shortage, how to approach onboarding with a fresh eye, the best way to nurture top talent, and how to marry diversity and inclusion with crisis and business continuity planning.
To get in touch with Steven contact him on LinkedIn - https://www.linkedin.com/in/steven-scheurmann-b809271/
For more information on Palo Alto Networks and the work they do visit - https://www.paloaltonetworks.com/
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How to deal with digital distruption w/ Neal Cross (the worlds most disruptive CIO/CTO)
In this episode of Digital Transformation & Leadership Danny Levy talks to Neal Cross a globally recognised corporate, social and Fintech entrepreneur with a long track record across blue-chip technology, finance and data companies.
He is currently co-founder and non-exec chairman of PictureWealth, one of the world’s fastest growing wealth fintech companies and serves on the advisory board of Razer Fintech. Prior to this, Cross was the Chief Innovation Officer at DBS Bank, where in his tenure he drove their transformation into a global innovation powerhouse culminating in achieving the world’s best Digital Bank 2016 and 2018 and worlds best bank 3 times across 2018 and 2019.
He has personally been awarded the world’s most disruptive CIO/CTO globally from judges Sir Richard Branson and Apple co-founder Steve Wozniak and is a regular winner of best innovation lab and innovation leader awards.
In this episode Neal shares what is driving digital disruption in the finance industry, what it takes to become a disruptor yourself, and the lessons Neal has learned and how to apply these to transform your own organisation.
To get in touch with Neal contact him on LinkedIn - https://www.linkedin.com/in/nealx/
Or visit his website - https://www.neal.asia/
For more information on PictureWealth and the work they do visit - https://picturewealth.com/
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Why customer data is still king w/ Kazuki Ohta
In this episode of Digital Transformation & Leadership Danny Levy talks to Kazuki “Kaz” Ohta the CEO at Treasure Data, a leading customer data platform.
Kaz moved to America without even knowing how to speak English, where he overcame this obstacle and majored in computer science. During that time, his professor built the world’s faster supercomputer (essentially 500K computers combined into one), and Kaz was part of the team that built the file system.
A long-time open source advocate, Kaz has made numerous contributions to open source software and was instrumental in developing the open-source applications Fluentd, Embulk, and Messagepack.
In his free time, Kaz enjoys building up his sake collection (importing cases from Japan every month), and during the pandemic, he learned how to properly cut sashimi-style sushi (Maguro O Toro is my favorite). In addition, Kaz is also really deep into gaming, specifically Fortnite!
In this episode Kaz shares why enterprise business leaders believe in CX, but can’t deliver it, how to create connected customer experiences and why it's a key part of navigating today’s challenging economic climate, and where CEOs need to be focusing their leadership energy and skills right now.
To get in touch with Kaz contact him on LinkedIn - https://www.linkedin.com/in/kazukiohta/
For more information on Treasure Data and the work they do visit - https://www.treasuredata.com/
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How open source unlocks the real potential of digital transformation w/ Daniel Aw
In this episode of Digital Transformation & Leadership Danny Levy talks to Daniel Aw who is Vice President for Regional Enterprise Sales in Asia Pacific for Red Hat, and CXO advocate for enterprise customers in the region.
In his role, Daniel is responsible for helping customers in their digital transformation, leveraging on Red Hat’s open culture, processes and technology.
Prior to Red Hat, Daniel worked in senior roles at Hewlett-Packard Enterprise. For more than two decades, he led various regional businesses at HPE, and was most recently Head of Sales Strategy and Planning for Asia Pacific.
With more than 23 years of experience, Daniel has a proven record of growing profitable businesses and expanding operations in multiple countries in Asia.
In this episode Daniel shares how open source is gaining steam as a digital transformation trend, the role open source plays in supporting digital transformation and how to adapt in the ever-changing environment to serve your customers.
To get in touch with Daniel contact him on LinkedIn - https://www.linkedin.com/in/daniel-aw-singapore/
For more information on Red Hat and the work they do visit - https://www.redhat.com/en
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UNLEASH YOUR INNER VIDEO STAR - why leaders can't sit on the sidelines like digital spectators w/ Julian Mather
In this episode of Digital Transformation & Leadership Danny Levy talks to Julian Mather who has seen the world through many lenses. Through a telescopic sight as an army sniper. Through the TV lens as a globe-trotting cameraman for ABCTV, National Geographic and BBC. And through smoke and mirrors as a professional magician.
He's traveled far but his longest journeys have been from behind the camera to in front of it. From stutterer to professional speaker.
Now a video magician, he turns busy bosses into trusted leaders. He inspires you to unleash your inner video star and - like magic - be in two places at once, cut meeting times in half, vanish emails and volia!... more time to be the great leader you want to be.
In this episode Julian shares his leadership lessons learned from his time as an army sniper, a globe-trotting cameraman and a magician, why video shyness isn't a life sentence and how to overcome it, and why the world's most effective yet inexpensive sales and marketing tool is the smartphone you already own.
To get in touch with Julian contact him on LinkedIn - https://www.linkedin.com/in/julianmather/
For more information on Julian and the work he does visit - www.julianmather.com
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Sustainability - The Company Director’s Imperative W/ Joanne Flinn
In this episode of Digital Transformation & Leadership Danny Levy talks to Joanne Flinn a strategic and sustainability specialist who's led digital business change for over 20 years across 52 countries on 6 continents.
Joanne thinks great business is about money and meaning. It might be delivering a near billion dollar project which in the words of an IBM executive ‘that was a miracle’. Or being board advisor for an NGO whose ground breaking results are studied by the World Health Organisation for global rollout.
She's a specialist in Asia, trained at Oxford, lived in Australia. And on four other continents. Joanne's worked for every one of the big four and run a country practice for PricewaterhouseCoopers at 34. She was on the IT ExCo as head of change for DBS, one of Asia’s biggest banks.
After working with 50 organizations and a quarter million people through crises like SARS, 9/11, and varied financial turbulences well before the current COVID19, Joanne's developed a formula that helps leaders stay calm, productive and focused. Especially when you need to lead through ambiguity, navigate complexity, and multi-task.
In this episode Joanne simplifies the alphabet soup of sustainability, explains what sustainability does to directors responsibilities, and talks Danny through the risks and opportunities sustainability has to business models.
To get in touch with Joanne contact her on LinkedIn - https://www.linkedin.com/in/joanne-flinn/
For more information on the strategic sustainability lady visit - https://jflinn.com/
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Technology’s Role in Strengthening Workforce Agility w/ Peter Hamilton
In this episode of Digital Transformation & Leadership Danny Levy talks to Peter Hamilton, Vice President and Managing Director APAC at KellyOCG. A leading global advisor of talent supply chain strategies and the outsourcing and consulting practice of Kelly.
Peter's had almost every job in this industry, across APAC locations - in customer engagement and sales leadership, relationship management, recruitment and product. With a deep understanding and hands-on experience of how all the pieces fit together, he leads a talented team to execute KellyOCG”s growth plan in APAC - which, today, has contributed to the hiring of around 14,000 in 2021 and managing customer workforce spend of well over $1B, across 11+ markets.
In this episode Pete shares insights on changing employee expectations, global workforce trends, KellyOCG's experience strengthening workforce agility, their own digital transformation journey, hybrid working trends, and what the future of work will look like in 5 years time.
To get in touch with Pete contact him on LinkedIn - https://www.linkedin.com/in/peterhamilton1/
For more information on Kelly OCG - https://www.linkedin.com/company/kellyocg/
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Silver Bullets Don't Exist - How To Find “The Best Marketing Practice” For Your Company w/ Tim Parkin
In this episode of Digital Transformation & Leadership Danny Levy talks to Tim Parkin, a global consultant, advisor, and coach to marketing executives of many world-renowned brands. He specializes in helping marketing teams optimize performance, accelerate growth, and maximize their results.
By applying more than 20 years of experience merging behavioral psychology and technology seamlessly, Tim has unlocked rapid and dramatic growth for global brands and award-winning agencies alike.
In this episode Tim shares why every organization MUST find their own best practices by studying past success and how to do it, actionable strategies and real cases studies that helped his multi-billion dollar clients reach wider audiences and help more people, and how to build a culture that isn't obsessed with tools and technology so you can focus how people think and decide.
To get in touch with Tim contact him on LinkedIn - https://www.linkedin.com/in/marketing-consultant-tim-parkin/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Navigating the fast evolving macro economic environment w/ Graham Crawshaw
In this episode of Digital Transformation & Leadership Danny Levy welcomes back Graham Crawshaw, Procurement Content Director and Board Member at CASME.
In this episode Graham shares insights on the current macro economic environment including increased inflation and the Ukraine/Russia crisis, the wider business implications and how to best navigate the challenges, technology insights including if companies are in a better place now than they were in 2019 and what the next 6 months have in store, a crystal ball outlook. Graham also reveals what he would do differently if he had a time machine and could go back to January 2020.
To get in touch with Graham contact him on LinkedIn - https://www.linkedin.com/in/grahamcrawshaw/?originalSubdomain=uk
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

How to navigate the challenges of building a SaaS company from the bottom up, and what it takes to attract a massive user base w/ Girish Redekar
In this episode of Digital Transformation & Leadership Danny Levy talks to Girish Redekar, CEO & Co-Founder of Sprinto.com. A company helping SaaS brands become SOC-2 compliant, close enterprise deals faster, and pass vendor security assessments easily.
Previously, he built and bootstrapped RecruiterBox to 2500+ customers and 50+ employees in the US and India. The company was acquired by San Francisco based private equity firm Turn/River Capital in an undisclosed all cash deal (no stock or earn-outs). RecruiterBox was profitable throughout its journey.
In this episode Girish shares the ups and downs of his whole journey, why SEO is such an important growth channel, why information security today is not just a way to defend against attacks, but a way to accelerate your company’s sales/revenue, and if he was starting again from zero today how he would go about building a SaaS company from nothing to attracting thousands of customers and ultimately selling the business.
To get in touch with Girish contact him on LinkedIn - https://www.linkedin.com/in/girishredekar/?originalSubdomain=in
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Living Up To Company Values While Growing Fast w/ Patrick Cootes
In this episode of Digital Transformation & Leadership Danny Levy talks to Patrick Cootes, Head of Product at Mindstone Learning, a revolutionary platform helping you learn faster, remember more and get things done.
Company Values don’t come from a document that new hires read on Day 1 or from a fancy “About Us” page. Yet, leaders around the world make this mistake all the time. They believe that just “writing our values somewhere” will magically make everyone live up to them. It simply doesn’t work like that.
In this episode Patrick shares how to embed company values into every action, every document, and every piece of knowledge so that employees understand how the company was built and, most importantly, why. Patrick also talks about the strategy they’re using at Mindstone to be aligned all the time, while growing super fast.
To get in touch with Patrick contact him on LinkedIn - https://www.linkedin.com/in/patrick-c-87a513193/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Alignment, why it’s critical to the success of digital product and business transformation w/ Jonathon Hensley
In this episode of Digital Transformation & Leadership Danny Levy talks to Jonathon Hensley, co-founder and CEO of Emerge, a digital product consulting firm that works with companies to improve operational agility and customer experience.
They get into why alignment is critical to driving growth, the reason so many digital initiatives fail, what is essential in understanding customers, what fast moving businesses can do to make better decisions, how to prioritize the product roadmap, aligning outcomes and constrained resources and the biggest challenges product leaders and managers face today.
To get in touch with Jonathon contact him on LinkedIn - https://www.linkedin.com/in/jonathonhensley/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Technology and The Future of The Music Industry w/ Achal Dhillon
In this episode of Digital Transformation & Leadership Danny Levy talks to Achal Dhillon, CEO & Founder, The Music Federation.
They get into why technology and the rise of music streaming has completely changed the game, how creativity has been converted into an industrial process, the #brokenrecord issue of musicians’ being underpaid for streaming royalties and why community is the solution to a tribal industry.
To get in touch with Ach contact him on LinkedIn - https://www.linkedin.com/in/achal-dhillon-5274219a/
For more information on The Music Federation visit - https://themusicfederation.com/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Buy Now Pay Later: A bane or a boon? w/ Bandan Jot Singh @ Booking.com (Fintech Business)
In this episode of Digital Transformation & Leadership Danny Levy talks to Bandan Jot Singh, Lead - Advanced Payments, Booking.com (Fintech Business).
They get into what makes BNPL different from other credit, factors driving its growth, geographical nuances and future possibilities, including what will happen to BNPL companies.
To get in touch with Bandan contact him on LinkedIn - https://www.linkedin.com/in/bandan/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

What We HATE About Conversations With AdTech Providers w/ Domino's Pizza, Asia MarTech Society, 21 CIG Capital & Cyber Agent
In this episode of Digital Transformation & Leadership Danny Levy presents a Keynote Panel from the Programmatic Pioneers Asia Summit.
It's a real and brutal conversation from marketing leaders covering digital adoption, the relationship with the AdTech providers, the changes to privacy and how things needs to evolve moving forward.
The panel is moderated by Akshat Arora, Country Manager (US) and Chief Consultant - Global Marketing Strategy & Growth, Cyber Agent and the speakers are Ken Ip, Chairman, Asia MarTech Society, Mayank Singh, Chief Digital Officer, Dominos Pizza and Doris Yu, Asia Investment Advisor, 21 CIG Capital.
If you’re interested in the topic we explore in this episode, and you want to go even more in-depth please check out Programmatic Pioneers Asia Summit here - https://programmaticasia.wbresearch.com/ or eTail Asia here - https://etailasia.wbresearch.com/

Using LinkedIn to Generate Leads Without Being Spammy w/ Jason Osborne
In this episode of Digital Transformation & Leadership Danny Levy talks to Jason Osborne, CEO at Impact for Leads.
They get into how to get out of a commodity based market, why your profile needs to be all about your prospect and not about you, and tips around connecting with your prospects.
To get in touch with Jason contact him on LinkedIn - https://www.linkedin.com/in/jasonaosborn/
And for more information on Impact for Leads visit - https://www.impactforleads.com/start
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Three Truths About Your Company’s Cybersecurity, That You’re NOT Ready to Hear w/ Ross Brouse
In this episode of Digital Transformation & Leadership Danny Levy talks to Ross Brouse, President and COO at Continuous Networks.
They get into what businesses struggle with today when it comes to technology, why this is a massive problem (cybersecurity, efficiency, strategy), how to fill the GAPs within your Technology Stack, and why the vast majority of businesses are woefully under protected from a cyber-attack.
To get in touch with Ross contact him on LinkedIn - https://www.linkedin.com/in/rossbrouse/
And for more information on Continuous Networks visit - https://www.continuous.net/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Lessons from Shaolin KungFu Monks and Desert Running for the real world w/ Greg Layton
In this episode of Digital Transformation & Leadership Danny Levy talks to Greg Layton, founder of Chief Maker and the Council of Chiefs.
They get into Greg's epic adventures of personal challenge including, his time spent with the Shaolin KungFu Monks, running ultra marathons through the desert, and what he learnt about business along the way.
Greg is an executive coach that specialises in helping CEOs, Boards and Executive Teams lead transformation.
He is an Advisory Board Member for QTM Energy and co-founder of Universal Man a NFP specialising in men’s health.
He has lived and trained with Shaolin Monks, run multiple ultra marathons across world toughest deserts and coached High Performance coach at Super Rugby Level.
To get in touch with Greg contact him on LinkedIn here - https://www.linkedin.com/in/greglayton/
For more information about Chief Maker and the Council of Chiefs visit - https://www.chiefmaker.com/

APACs Digital Evolution, Insights from Air Asia and Payoneer w/ Mohamad Hafidz and Nagesh Devata
In this episode of Digital Transformation & Leadership Danny Levy talks to Mohamad Hafidz, Head of Payments & Financial Services at AirAsia and Nagesh Devata, APAC Regional VP & Head of Enterprise at Payoneer.
They discuss the evolution of digital transformation in APAC, how to leverage payments to foster business growth, and 2022 digital transformation trends and predictions. Plus, find out what Mo and Nagesh would do with an extra hour each day, and what their top leadership lessons are.
This episode is brought to you in partnership with Payoneer - The world’s go-to partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy.
Since 2005, Payoneer has been imagining and engineering a truly global ecosystem so the entire world can realize its potential. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading digital brands like Airbnb, Amazon, Google, Upwork and Walmart, Payoneer offers a universe of opportunities, open to you.
For more information visit - www.payoneer.com
To get in touch with Nagesh you can contact him on LinkedIn here - https://www.linkedin.com/in/nagesh-devata/
To get in touch with Mo you can contact him on LinkedIn here - https://www.linkedin.com/in/mohamadhafidz/

The evolution of digital marketing and trends for the future w/ John Readman
In this episode of Digital Transformation & Leadership Danny Levy talks to John Readman, Founder and CEO at Modo25.
They get into why digital marketing is more important than ever, ·measuring your marketing attribution now and in the future, which channels should you be exploring and investing in, why it’s hard to predict where to invest your budgets and how to get it right.
To get in touch with John contact him on LinkedIn - https://www.linkedin.com/in/johnreadman/
And for more information on Modo25 visit - https://modo25.com/
To find out about BOSCO visit - https://askbosco.io/demo-2/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

The centrality of customer experience in attaining growth for Asian retailers w/ Paul Harapin @ Stripe
Season three of Digital Transformation & Leadership kicks off with Danny Levy talking to Paul Harapin, the Head of Asia Pacific & Japan at Stripe.
They discuss why CX is more important than ever when it comes to retail, the current state of the internet economy, why businesses are currently losing crucial revenue growth, where customers currently sit when it comes to business operations, and how to put them at the center, and what steps you can take to ensure customer centrality and drive revenue and growth.
This episode is brought to you in partnership with Stripe - Businesses of all shapes and sizes choose Stripe as their payments platform to gain a competitive advantage. With Stripe, you can easily optimize your conversion rates, simplify your expansion plans, protect yourself against fraud, automate taxes on your transactions, and future proof your business. Those are just a few of the reasons why retailers like The Iconic, Carousell, and Shopify look to Stripe to power their payments.
Whereas legacy payments technology will slow you down in a fast-changing world, modern payments technology can help you speed up and stay ahead of the curve. It’s no surprise then, that Stripe ranked the highest for strategy, and current offering in the 2020 Forrester Wave report on Merchant Payment Providers.
So whether you’re an online or in-person retailer, software platform, marketplace, or subscriptions business, visit stripe.com to learn more about how Stripe can support your business today. That’s stripe.com, to learn more and get started today.

How to deliver a frictionless, convenient and personalised shopping experience - eTail Asia Spotlight
In this episode of Digital Transformation & Leadership Danny Levy presents a Keynote Panel from the eTail Asia Summit.
The topic covered is, How can you deliver that frictionless, convenient, personalised shopping experience in this‘bring-it-to-me’ economy?
And the panel is moderated by Lui Tong, Director, Director To Consumer, Swire Coca-Cola HK and she is joined by Ben Hassing, Chief Executive Officer eCommerce at Coles, Kunal Sethi, GM, eCommerce & Performance Marketing at Clarks, Rohit Kunal, VP, End to End Design, SCM Planning & International Operations at Coupang, and Olga Kotsur, Co-Founder & CEO at Mercaux.
If you’re interested in the topic we explore in this episode, and you want to go even more in-depth please check out eTail Asia 2022 here:
https://etailasia.wbresearch.com/

What is PayTech? A comprehensive overview w/ Steven Scheurmann
In this episode of Digital Transformation & Leadership Danny Levy once again talks to Steven Scheurmann a member of IBM's Data, AI and Automation Division that assists organizations with their AI journey's.
They get into the future of payments, including borderless and real-time transactions, the technology ecosystem in China and the impact this has had on payments (and why nothing else comes close), and what the end goal is when it comes to payments.
Steven's social media links:
- LinkedIn: https://www.linkedin.com/in/steven-scheurmann-b809271/
- Instagram: scheurmannsteven
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Personal branding secrets - What to do, what not to do, and everything in between w/ Laura L. Bernhard
In this episode of Digital Transformation & Leadership Danny Levy once again talks to Laura L. Bernhard, Founder and Host of the Marketing Bound Podcast and Inbound and LinkedIn Content Strategist, Team Lead at Automation Wolf.
They get into why you should bother building a personal brand, what do do and what not to do, how to develop a personal brand concept, the benefits of personal branding, how to make it as easy as possible to get started and increase your visibility, and common misconceptions about personal branding.
Connect with Laura on LinkedIn here - https://www.linkedin.com/in/lauralbernhard/
To listen to the marketing bound podcast go to - https://www.marketingbound.com/podcast
To get access to Laura's podcasting workbook go to - https://www.marketingbound.com/generate-leads-with-your-podcast
Firense - you can read along while you listen: https://firense.com/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

How to turn your website into a lead gen monster w/ Sam Dunning
In this episode of Digital Transformation & Leadership Danny Levy welcomes back Sam Dunning, Sales Director and Co-Owner of Web Choice.
They get into why your website is such an important asset and your best salesperson, how to design your site and copy for your ideal clients, not to please your marketing team or CEO, lesser known ways to drive more leads via your website, and how to tap into the 98% of web visitors than aren't ready to speak to sales.
To purchase Sam's No-BS Guide To Website Lead Gen visit - http://websiteleadgenbook.com/
Or get in touch with Sam on LinkedIn - https://www.linkedin.com/in/samdunning/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

How to attract and retain 10x digital talent w/ Rishon Blumberg and Michael Solomon
In this episode of Digital Transformation & Leadership Danny Levy talks to Rishon Blumberg and Michael Solomon the founders of 10x Ascend and the authors of Game Changer: How to be 10x in the talent economy.
They get into why companies need to adapt to be competitive as it relates to the future of work, the talent economy and what this means for companies, and what makes someone a 10xer and what you need to know when dealing with them.
Connect with Rishon on LinkedIn - https://www.linkedin.com/in/rishon-blumberg-3222119/
Connect with Michael on LinkedIn - https://www.linkedin.com/in/michaelsolomon10x/
For more info on 10x Ascend visit - https://10xascend.com/
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Infusing creativity with data w/ Anastasia Leng
In this episode of Digital Transformation & Leadership Danny Levy talks to Anastasia Leng, Founder & CEO at Creativex.
They get into why data-led creative is important now, common misconceptions when it comes to data-led creativity, applications of data within creativity and the opportunities of applying a data-led approach in the future.
Connect with Anastasia on LinkedIn - https://www.linkedin.com/in/aleng/
For more info on Creativex visit - https://www.creativex.com/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

How to build a culture of digital experimentation w/ Nima Yassini
In this episode of Digital Transformation & Leadership Danny Levy talks to Nima Yassini, CEO at New Republique - Based in Sydney with offices in Melbourne and Auckland, New Republique provides data-driven design and optimization services to some of the world’s leading brands.
They get into the new wave in digital experimentation, how to build a culture of experimentation and what experimentation can deliver for your organisation.
Connect with Nima on LinkedIn here - https://www.linkedin.com/in/nimayassini/
For more info on New Republique visit - https://newrepublique.com/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

The future of work w/ Ira Wolfe
In this episode of Digital Transformation & Leadership Danny Levy talks to Ira Wolfe, President and Chief Googlization Officer at Success Performance Solutions - A familiar and respected name in the employee and leadership assessment industry for nearly 25 years.
They get into the perfect labour storm and what it has to do with Googlization, how the future of work has changed post-pandemic, the biggest mistakes companies make when it comes to recruiting, and what we'll be talking about in the summer of 2022, 12 months from now.
Connect with Ira on LinkedIn here - https://www.linkedin.com/in/irawolfe/
For more info on Success Performance Solutions visit - https://www.successperformancesolutions.com/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

Podcasting secrets - What to do, what not to do, and everything in between w/ Laura Bernhard
In this episode of Digital Transformation & Leadership Danny Levy once again talks to Laura L. Bernhard, Founder and Host of the Marketing Bound Podcast and Inbound and LinkedIn Content Strategist, Team Lead at Automation Wolf.
They get into the do's and don't of podcasting, how to develop a podcast concept, the benefits of podcasting for you and your company, how to make it as easy as possible to launch and grow a podcast, and common misconceptions about podcasting.
Laura L. Bernhard is the creator and host of The Marketing Bound Podcast. Every week, she interviews marketing experts about how entrepreneurs can leverage inbound marketing to attract their ideal clients and grow their businesses. Topics range from blogging, social media, and email marketing to public relations, landing pages, and thought-leadership. With over six years of experience in inbound marketing, Laura is now coaching entrepreneurs on how to build profitable podcasts for their businesses. Specifically, she helps get podcast ideas off the ground to a successful launch with her three-week program.
To listen to the marketing bound podcast go to - https://www.marketingbound.com/podcast
To get access to Laura's podcasting workbook go to - https://www.marketingbound.com/generate-leads-with-your-podcast
Firense - you can read along while you listen: https://firense.com/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

'Stealth Commerce' and why it matters w/ Jason Greenwood
In this episode of Digital Transformation & Leadership Danny Levy talks to Jason Greenwood, Founder & Lead Consultant at Greenwood Consulting - Helping guide well funded startups and medium to large scale enterprises along their Digital Transformation journey.
They get into Marketplaces, Social Commerce, Covid and what role a brand's eCommerce site should play in business today, 'Stealth Commerce' and why it matters, and how B2B businesses should approach eCommerce.
Connect with Jason on LinkedIn here - https://www.linkedin.com/in/jason-greenwood-digital-expert/
For more info on Greenwood Consulting visit - www.greenwoodconsulting.net
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If you're not a software business, you'll be acquired by one w/ Somayeh Aghnia
In this episode of Digital Transformation & Leadership Danny Levy talks to Somayeh Aghnia, CEO & Co-Founder at Geeks - Challenging the status quo and re-defining software development to make it more automated, faster, reliable, smarter and fun.
They get into the top reasons digital transformation fails, getting ready for life long learning demand, why you shouldn't abdicate, delegate but inspire and lead, if you can’t afford it, close the business today! (It’s your job to make sure the business can fund it, with good ROI. Why shouldn’t it?) and the importance of discovering your 'why'.
Connect with Somayeh on LinkedIn - https://www.linkedin.com/in/somayeh/
For more info on Geeks visit - https://www.geeks.ltd.uk/
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Customer service tips from a CX pro w/ Jason Bradshaw
In this episode of Digital Transformation & Leadership Danny Levy presents a Keynote Presentation from Jason Bradshaw a Customer & Employee Experience Expert, Growth Consultant & Keynote Speaker at The Power of CEX.
Jason breaks down how to respond to the ever evolving demands of customers that care about the experience just as much as the product or service.
Want to find out more? Get in touch with Jason on LinkedIn here, https://www.linkedin.com/in/jasonsbradshaw/
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STOP making SEO sound like a dark art! w/ Sam Dunning
In this episode of Digital Transformation & Leadership Danny Levy talks to Sam Dunning, Sales Director and Co-Owner of Web Choice - An award winning digital agency, who provide world class & results-focussed website development, SEO and digital marketing solutions for their clients
They get into why SEO doesn't need to be a dark art or black magic, how to simplifying SEO, when and where businesses should consider SEO, breaking down on-site and off-site SEO, step by step, and the importance of mapping out what you REALLY want to get out of your current role.
Get in touch with Sam on LinkedIn here, https://www.linkedin.com/in/samdunning/
For more information on Web Choice visit, https://www.webdesignchoice.co.uk/
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Sustainability is over, long live sustainability! w/ Malcolm Harrison
In this episode of Digital Transformation & Leadership Danny Levy talks to Malcolm Harrison, CEO of The Chartered Institute of Procurement & Supply (CIPS) - A global not-for-profit organisation, serving the procurement and supply management profession.
The discussion is over. The debate on understanding sustainability is no more. It’s no longer a nice to have or a philanthropic business initiative, it’s a business imperative. The reality is that we are running short of vital resources at a greater rate than we are consuming them. Wildfires draughts and floods are a regular occurrence, we can expect to live with pandemics for the foreseeable future – now is the time for us to get a handle on this.
Danny and Malcom get into how long lean supply chains and resilience should work together, why risk and sustainability are intertwined and a business imperative to attract customers, consumers, investors, employees and citizens, and the capabilities you need in your team to address sustainability in your supply chain.
Get in touch with Malcom on LinkedIn at:
- LinkedIn: https://www.linkedin.com/in/malcolm-harrison-726a892/
For more information on CIPS visit:
- https://www.cips.org/
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Digital natives vs. digitally transformed incumbents - Open banking explained w/ Sotiris Syrmakezis
In this episode of Digital Transformation & Leadership Danny Levy talks to Sotiris Syrmakezis, CEO of Ambient - Changing the payments landscape in Europe.
They get into what open banking is and the benefits, break down why it's the perfect storm (technology, customers, regulation and funding), digital natives pros and cons, incumbents pros and cons, what the future will bring, and why you should never doubt your past choices.
Sotiris's social media links:
- LinkedIn: https://www.linkedin.com/in/sotirissyrmakezis/
- Twitter: @sotiris11
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The Change Mindset - A survival kit for professionals in a digital change w/ Cyriel Kortleven
In this episode of Digital Transformation & Leadership Danny Levy talks to Cyriel Kortleven a global professional & TEDx Speaker at The Change Mindset.
They get into why most organisations focus on the change itself but miss the opportunity to help employees/colleagues with adopting a more flexible mindset, Cyriel's three step action plan on how to adopting a change mindset, how to create a culture where the change mindset can thrive and why building your network as quickly as possible is so important.
To find out more and get in touch with Cyriel visit:
www.cyrielkortleven.com
Linkedin: http://www.linkedin.com/in/cyrielkortleven
Change Mindset Tribe: www.cyrielkortleven.com/change-mindset-tribe
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Using AI and psychology to prevent burnout w/ Danielle Owen Whitford
In this episode of Digital Transformation & Leadership Danny Levy talks to Danielle Owen Whitford, Founder and CEO of Pioneera. Their world-first approach uses AI and psychology to prevent burnout, by reducing stress and promoting wellness.
They get into Dan's story and how Pioneera was born, why technology and preventative steps are so important, both now and in the future, how to use tech to empower (not big brother), why you should care about this (improved productivity, keeping key people, innovation etc.) and why you should demand better support from your workplace.
Connect with Dan on LinkedIn - https://www.linkedin.com/in/danielle-owen-whitford/
For more details on Pioneera visit - https://pioneera.com/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Artificial Intelligence – A part of the new norm? w/ Steven Scheurmann
In this episode of Digital Transformation & Leadership Danny Levy talks to Steven Scheurmann a member of IBM's Data, AI and Automation Division that assists organizations with their AI journey's.
They get into shortfalls and misconceptions about AI, the explosion of Chinese companies in the AI space, retraining or reskilling for AI, how to take advantage of AI and operationalise it, what the the big opportunity really is, and why you should empower others so they have a seat at the table.
Steven's social media links:
- LinkedIn: https://www.linkedin.com/in/steven-scheurmann-b809271/
- Instagram: scheurmannsteven
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The secret LinkedIn formula that drives revenue and growth w/ Jason Vana - Part 2
In this episode of Digital Transformation & Leadership Danny Levy concludes his two part interview with Jason Vana, Founder of SHFT Marketing and Marketing Director of US-based company Fusion Tech. He’s maybe better known on LinkedIn as Sassy Jason.
Danny and Jason get into why engagement pods suck, where to start on LinkedIn and what NOT to do, the benefit of engaging on other peoples content, how to go from awareness to closing new business, what's next for LinkedIn (will everyone need to have a personal brand in the future?) and why who you are becoming is more important than what you are doing.
If you enjoyed this episode you can get all of Jason's guides for content and branding here: https://shft.marketing/guides
And the weekly SHFT Insider email here: https://shft.marketing/insider
Jason's social media links:
- LinkedIn: https://www.linkedin.com/in/jasonvana
- Twitter: https://www.twitter.com/jasonvana
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Your brand is your identity w/ Jason Vana - Part 1
In this episode of Digital Transformation & Leadership Danny Levy talks to Jason Vana, Founder of SHFT Marketing and Marketing Director of US-based company Fusion Tech. He’s maybe better known on LinkedIn as Sassy Jason. SHFT Marketing is a branding agency helping businesses and nonprofits market effectively to generate leads and expand their reach.
Danny and Jason get into the importance of having a reset activity, why you should always automate mundane tasks, the difference between brand design and your identity as a business, how to close the gap between B2B and B2C, the rise of LinkedIn for B2B, personal branding vs. corporate branding, how to build trust on LinkedIn and who is #sassyjason and why that happened.
If you enjoyed this episode you can get all of Jason's guides for content and branding here: https://shft.marketing/guides
And the weekly SHFT Insider email here: https://shft.marketing/insider
Jason's social media links:
- LinkedIn: https://www.linkedin.com/in/jasonvana
- Twitter: https://www.twitter.com/jasonvana
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe.

Demystifying Digital Transformation w/ Terence Lee
In this episode of Digital Transformation & Leadership Danny Levy talks to Terence Lee, Chief Procurement Officer, Asia Pacific Procurement & Supply Chain Optimization at GEODIS Singapore - A Supply Chain Operator ranking among the top companies in its field in Europe and the World.
They get into why many people believe digital transformation is still hype, why more tech doesn't mean a more digitized company and different needs, different scale, different affordability.
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

How a single digital moment can change your business forever w/ Constantine Frantzeskos
In this episode of Digital Transformation & Leadership Danny Levy talks to Constantine Frantzeskos, CEO at Penso - One of the world's leading digital strategy consultancies, transforming clients' business, marketing and customer experience for the digital era.
They get into how to re-organise around your future customer, mega trends where we see consumers expecting more, how certain industries might be impacted by this and content - especially the idea of TAVISH (Text, Audio, Video, Images, Software and Hardware).
To find out more about Penso visit - https://pensoagency.com/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

Building a powerhouse FinTech - How to delight the empowered customer w/ Filippo Stefanelli
In this episode of Digital Transformation & Leadership Danny Levy talks to Filippo Stefanelli, Chief Marketing Officer at StashAway - A digital wealth manager that intelligently navigates macroeconomic data, not the market ups and downs. Clients get similar returns to benchmarks with just a fraction of the risk. It's not magic; it's intelligent investing.
They get into trust as a growth strategy in FinTech, customer experience for a pure digital player and the challenges of scaling quickly and how to overcome these.
Check out Filippo's newsletter @ http://www.5alle5.email/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

Why does B2B marketing suck? w/ Nemanja Zivkovic
In this episode of Digital Transformation & Leadership Danny Levy talks to Nemanja Zivkovic, CEO at Funky Marketing - They help fast growing B2B tech based companies grow revenue, shorten sales cycles, and lower customer acquisition costs.
They get into the current state of the B2B industry, why companies talk only about themselves, features and there is no humanity, why marketing needs to be measured in a different way, what we can take from B2C into B2B and what a future that includes AI, employer branding and influencers means for B2B marketing.
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Developing a culture of innovation at Google w/ Ben King
In this episode of Digital Transformation & Leadership Danny Levy talks to Ben King, Country Director at Google Singapore - Googlers build products that help create opportunities for everyone, whether down the street or across the globe.
They get into how to build high performing teams, finding opportunities in a crisis, understanding human needs better, establishing an environment where teams and people feel safe enough to take risks and experiment, the power of rituals and how to best manage your meetings, emails, time, energy and everything else that's important to you.
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

How to use live streaming to build your brand and increase sales w/ Flora Hu
In this episode of Digital Transformation & Leadership Danny Levy talks to Flora Hu, Head of eCommerce, Asia, at Carlsberg Group - One of the leading brewery groups in the world, with a large portfolio of beer and other beverage brands.
They get into eCommerce livestreaming in Asia – where we are now, why a lot of it is currently boring but has a huge potential, how to use it to bring out stories, values and bridge poverty gaps, top tips, what to watch out for and how to execute in the right way.
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.
If you liked this episode check out eTail Asia - https://etailasia.wbresearch.com/

Why audio is the next big thing in digital marketing w/ Diogo Andrade from Spotify
In this episode of Digital Transformation & Leadership Danny Levy talks to Diogo Andrade, Head of Automation, SEA/HK/TW at Spotify - The most popular global audio streaming service with 345m users, including 155m subscribers across 101 markets.
They get into the rise of audio consumption, why technology is changing digital marketing, how to marry personalisation and audio and what's next in digital marketing.
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.
If you liked this episode check out Programmatic Connect Asia - https://www.wbresearch.com/events-programmatic-connect-sg-june-2021/

What to look for when investing in tech companies w/ Jason Titman
In this episode of Digital Transformation & Leadership Danny Levy talks to Jason Titman, Founder/Managing Director, intergr8 Group - A boutique and 'hands on' private investment and management company, focusing on working with founders (to scale up their technology businesses) & public listed enterprises (to help them build their internal ventures teams).
They get into tech company valuations and if they can go any higher, how we should be valuing tech companies, why the founder is key and must be coachable and why you need to get the balance right between average and world class tech and how to sell it.
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.
To find out more about intergr8 Group visit - http://www.integr8group.com.au/
If you liked this episode check out eTail Asia - https://etailasia.wbresearch.com/

Luxury shopping & digital transformation in a post Covid world w/ Mazen Kurdy
In this episode of Digital Transformation & Leadership Danny Levy talks to Mazen Kurdy, Founder/CEO, Stylemyle.com - An online marketplace for contemporary luxury brands from the best boutiques around the world.
They get into customer behavior and how are shoppers reacting to the “new normal”, new trends based on changing consumer behaviour, China as the key driver for growth, getting to the checkout, redefining the boutique experience and how to use your brand to inspire in the digital world.
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.
To find out more about Stylemyle visit - https://www.stylemyle.com/
If you liked this episode check out eTail Asia - https://etailasia.wbresearch.com/

Why (and where) you should incubate your tech startup w/ Dom Einhorn
In this episode of Digital Transformation & Leadership Danny Levy talks to Dom Einhorn, Founder/CEO, Uniqorn Incubator - The world's largest rural incubator-accelerator.
They get into why lone-wolf tech ventures rarely succeed, Crawl, Walk, Run - the early stages of incubation, why today you can thrive from anywhere (the future isn't Silicon Valley), the best ecosystems in which to launch your startup and the new meaning of "billionaire".
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.
To find out more about Uniqorn Incubator visit - https://uniqornincubator.com
To find out more about the Startup Supercup visit - https://startupsupercup.com/

How to REALLY achieve MarTech success w/ Kate Cook
In this episode of Digital Transformation & Leadership Danny Levy talks to Kate Cook, Forensic Marketing Intelligence Consultant at SPT Agency - Building intelligent marketing systems and reporting frameworks that help businesses deliver on their KPIs and quantifiably measure the impact of their strategies.
They get into why marketers need great MarTech, what personalisation really means, the benefit of making quick simple fixes, creating the runway for MarTech transition, making the business case and how to cut through the noise and select the right partner.
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

Mapping out the hottest retail investments - eTail VC Fireside Chat
In this episode of Digital Transformation & Leadership Danny Levy presents a Fireside Chat from the eTail Asia Virtual Week.
The VC panel is moderated by Jason Titman , Director at integr8 Investment Group and he is joined by Reina Nakamura, General Partner at Lyra Ventures and Alan Hellawell, Partner at Alpha JWC Ventures.
If you’re interested in the topic we explore in this episode, and you want to go even more in-depth please check out eTail Asia 2021 by clicking here.
Or by going to https://etailasia.wbresearch.com/

Let’s kill off Procurement and start again w/ Graham Crawshaw
In this episode of Digital Transformation & Leadership Danny Levy talks to Graham Crawshaw, the Services Director (Global) and Board member at CASME – Uniting corporate procurement professionals around the world, providing critical information, analysis and networking opportunities to inspire procurement excellence.
They get into what's gone wrong in procurement, how to start again, the critical soft skills needed, why relationship skills are vital, how to automate as much as you can, what technology tools to consider and what the real value of procurement is.
To find out more about CASME go to - https://casme.com/
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How to thrive in every shopping season w/ Li Zhiliang
In this episode of Digital Transformation & Leadership Danny Levy talks to Li Zhiliang, the Head of CRM at Zalora Group – Asia’s leading online fashion, beauty and lifestyle destination.
They take an in-depth look at the Q4 2020 holiday season and get into the key issues impacting holiday season success; Laying the foundation; An ecosystem that can scale and is a good fit in your team and the next 90 days.
This episode is brought to you in partnership with Braze – the platform that powers relevant and memorable experiences between consumers and the brands they love. Context underpins every Braze interaction, helping brands like Zalora, Sephora, KFC, HBO, Truemoney and Traveloka, foster human connection across email, mobile, SMS, and web. Named a Leader in the 2019 Gartner Magic Quadrant for Mobile Marketing Platforms, Braze is headquartered in New York with offices in Chicago, London, San Francisco, and Singapore.
If you’re interested in the topic we explore in this episode, and you want to go even more in-depth please check out the Braze Singles Day Marketing Guide by Clicking Here.
Or by going to, https://www.braze.com/resources/library/guide/singles-day-marketing-guide?utm_medium=paid-sponsored-content&utm_source=etail&utm_campaign=etail-singles-day-podcast-campaign

How to eliminate technology distractions and simplify your leadership w/ Laura L. Bernhard
In this episode of Digital Transformation & Leadership Danny Levy talks to Laura L. Bernhard, Founder and Host of the Marketing Bound Podcast and Inbound and Marketing Strategist at Vector Networks.
They get into why entrepreneurs get consumed by technology, the importance of being lean, how to automate process, optimising your social media strategy, why podcasting is such an important channel and how to get the most out of it (even if you have no money) and why you will never be able to lead others if you can't lead yourself.
Laura L. Bernhard is the creator and host of The Marketing Bound Podcast. Every week, she interviews marketing experts about how entrepreneurs can leverage inbound marketing to attract their ideal clients and grow their businesses. Topics range from blogging, social media, and email marketing to public relations, landing pages, and thought-leadership. With over six years of experience in inbound marketing, Laura is now coaching entrepreneurs on how to build profitable podcasts for their businesses. Specifically, she helps get podcast ideas off the ground to a successful launch with her three-week program.
To listen to the marketing bound podcast go to - https://www.marketingbound.com/podcast
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

2020 In Review - The top five leadership lessons
In the final episode of season one of Digital Transformation & Leadership, Danny Levy takes a look back at 2020 and shares his top five leadership lessons. He talks through over communication, not letting fear take hold, the importance of network and looking after yourself, not being afraid of experimentation, starting everything you do with a customer lens and why you always need to believe in yourself.
Are you getting every Digital Transformation & Leadership episode in your favourite podcast player? If not you can easily subscribe and get past episodes here. You can also find us on Apple Podcasts or Spotify.

B2B eCommerce Leaders: How to build a winning team w/ Farrukh Shad
In this episode of the B2B ecommerce Leaders series Danny talks to Farrukh Shad, Senior Vice President, Head of Global eCommerce at Schneider Electric. They discuss the key attributes you should look for when hiring, recruiting from outside vs. developing from within, bridging the gap between different generations, challenging and retaining your best people and the one thing you should stop doing and start doing when it comes to your people.
Are you getting every Digital Transformation & Leadership episode in your favourite podcast player? If not you can easily subscribe and get past episodes here. You can also find us on Apple Podcasts or Spotify.

Technology is not a strategy w/ Christopher Hire
In this episode of Digital Transformation & Leadership Danny Levy talks to Christopher Hire, Director of Data, 2thinknow and the Founder of the Innovation Cities™ Index. They get into the misconception people have around smart cities, what the most livable cities of the future will look like, applying technology in the right way and how to find your purpose. Christopher is a specialist in city data, data science, innovation eco-systems and processes since 2007.
To find out more about the Innovation Cities™ Index visit - https://www.innovation-cities.com/
Or to get more information on 2thinknow go to - https://2thinknow.com/
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple podcasts and Spotify to subscribe.

BS Radar: Top interview tip w/ Russ Macumber
In this episode of Digital Transformation & Leadership Danny talks to Russ Macumber, Strategy Director & GM at Impress!ve Digital for his #BSradar series. Danny shares his top interview tip and why it helps him uncover the key attributes he's looking for in candidates.
Are you getting every Digital Transformation & Leadership episode in your favourite podcast player? If not you can easily subscribe and get past episodes here. You can also find us on Apple Podcasts or Spotify.

B2B eCommerce Leaders: The technology playbook w/ Farrukh Shad
In this episode of the B2B ecommerce Leaders podcast series Danny talks to Farrukh Shad, Senior Vice President, Head of Global eCommerce at Schneider Electric. They discuss his technology playbook and what you need to start doing and stop doing when it comes to digital tools.
Are you getting every Digital Transformation & Leadership episode in your favourite podcast player? If not you can easily subscribe and get past episodes here. You can also find us on Apple Podcasts or Spotify.

How to deliver a hyper personalised experience w/ Grab, Hyatt Hotels, Nu Skin & Kimberly Clarke
In this featured episode from the Digital Marketing & CX Virtual Summit, Juliana Chu, Director of Digital & Analytics APAC at Kimberly Clark talk to Daniel Li, Digital Marketing Director at Nu Skin, Alonzo Kaya, Director of Digital at Hyatt Hotels and Asha Gourinath, Lead CRM & Performance Marketing - Growth Markets (SEA) at Grab. They get into how to deliver a single view of the customer with real-time data access to deliver a hyper-personalised experience.
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

Thriving in a large digital first organization w/ Sakhee Dheer @ Facebook
In this episode of Digital Transformation & Leadership Danny Levy talks to Sakhee Dheer, Head of Digital Marketing, Global Business Marketing - Asia Pacific at Facebook. They get into the unique needs of a digital marketing organisation, how to understand the pulse of your company, scaling vs. building a team and the attributes to look for and the qualities you need in a changing world.
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple podcasts and Spotify to subscribe.

Personal branding myths w/ Julio Maria Muhorro
In this episode Danny Levy talks to Julio Maria Muhorro, Founder, Sharing Knowledge International. Julio enables powerful personal transformations to drive a career, business, and life fulfilment. All, deeply powered by a strong sense of purpose.
Danny and Julio get into why your digital brand should match your offline persona, momentum to reach your goals, why you can't fake it on social and when to show your vulnerable side.
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

B2B eCommerce Leaders: How to build the perfect technology stack w/ Farrukh Shad
In this episode of the B2B eCommerce Leaders series, Danny Levy and Farrukh Shad, Senior Vice President, Head of Global eCommerce at Schneider Electric, discuss how to build a technology stack you can be proud of.
Are you getting every Digital Transformation & Leadership episode in your favourite podcast player?
If not you can easily subscribe and get past episodes here. You can also find us on Apple Podcasts or Spotify.

B2B eCommerce Leaders: Rapidly changing consumer behaviour w/ Farrukh Shad
In this episode of the B2B eCommerce Leaders series, Danny Levy and Farrukh Shad, Senior Vice President, Head of Global eCommerce at Schneider Electric, discuss rapidly changing consumer behaviour and how you can capitalise on this moment of change.
Are you getting every Digital Transformation & Leadership episode in your favourite podcast player?
If not you can easily subscribe and get past episodes here. You can also find us on Apple Podcasts or Spotify.

Lessons from a digital first business w/ Bryan Choo
In this episode Danny Levy talks to Brian Choo, Founder, Managing Director at TheSmartLocal.com.
TheSmartLocal.com is a hyper-local lifestyle publication that reaches over half the Singapore population monthly. Their main audience is the 18-40 millennial demographic. Once you're able to hold the attention of this generation, you'll find engaging any segment easy.
To communicate any message, you first need attention. But our noisy digital landscape is saturated with brand messages and consumed by savvy millennials who have become desensitised to advertising. Many brands struggle to get their content seen. TheSmartLocal.com help their partners cut through the clutter through original branded content that reaches millions of Singaporeans, harnessing the virality of social media.
Are you getting every Digital Transformation & Leadership episode in your favourite podcast player?
If not you can easily subscribe and get past episodes here.
You can also find us on Apple Podcasts or Spotify.

How to create a culture of world class execution w/ Ben Flintoff
In this episode of Digital Transformation & Leadership, Danny Levy talks with Ben Flintoff, General Manager at Baskin-Robbins Australia, about transparency and the questions that transparency raises. Your team, clients, suppliers will always tell you they crave open and honest communication. This will be right up to the point when you tell them something they don’t want to hear or more importantly, don’t know how to process the information you’ve given. Ben also shares how to create a culture of world class execution in order to future proof your business. He pioneered ice cream delivery and created a new category in the process. Delivering ice cream on demand to homes and offices seemed completely crazy until Ben cracked the reason behind why they were doing it.
If you like this episode, you'll probably also love...
...these past episodes:
100% focus and effort - How to become your best self
Agile and resilient leadership - How to develop a brilliant culture
6 leadership habits you can develop to elevate, inspire & create
Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.

B2B eCommerce Leaders: How customers are buying online w/ Farrukh Shad
In this episode of the B2B eCommerce Leaders series, Danny Levy talks with Farrukh Shad, Senior Vice President, Head of Global eCommerce at Schneider Electric, about what's happening in the B2B eCommerce space and how the health pandemic has caused a shift in consumer behaviors.
If you like this episode, you'll also probably also love...
...these past episodes:
Digital Transformation & Change Management in a B2B environment
Are you getting every episode of Digital Transformation & Leadership in your favorite podcast player?
You can find us on Apple Podcasts and Spotify to subscribe.

Alibaba & L'Oréal: Infusing eCommerce with personality and humanity w/ Sharon Gai & Christian Skaar
In this episode of Digital Transformation & Leadership, Danny Levy talks to Sharon Gai, Director of Global Key Accounts at Alibaba Group and Christian Skaar, Global eCommerce Director at L'Oréal. They get into, ‘How to infuse eCommerce with personality and humanity to connect emotionally with your customers and secure long-term loyalty.’
Through the health pandemic we’ve seen huge damage to economies around the world and retail shops forced to close and move online to survive. As eCommerce booms some brands are thriving but sadly others are not. Mental health has also come under the microscope as employers have to make sue that people forced to work from home have the support they need. At the same time taking advantage of digital commerce opportunities has never been more important with many companies looking to build the digital skills of their teams.
Danny, Sharon and Christian get into these points and discuss how to position your brand as as socially responsible and empathic, building a following of passionate brand advocates and how to build detailed consumer profiles to form deeper personalised connections.

The future is interactive video commerce w/ Felix Leong
In this episode of Digital Transformation & Leadership, Danny Levy talks to Felix Leong, Director of Sales (South Asia) at Vonage. They get into interactive video commerce and discuss three key points that will help you bring it successfully into your organisation. The retail experience, how to leverage AR/VR (with examples of how the technology is being used NOW) and how you can use it to drive revenue and growth.
This edition is brought to you with Vonage: The global cloud communications leader, that helps businesses accelerate their digital transformation, with Unified Communications, Contact Centers, and Communications APIs.

How to build an analytics-driven organisation w/ Anvesha Poswalia, Narayan Keshavan, Jitin Sharma & Denis Zekic
In this featured episode from the Digital Marketing & CX Virtual Summit, Denis Sekic, Social Selling Consultant & Founder at Ceedoo.com talks to Anvesha Poswalia, Digital Marketing Lead from L'Oreal Professionnel, Narayan Keshavan, Head - Digital Analytics (Design Analytics) at Dell Technologies and Jitin Sharma, Global Digital Marketing Advisor from Shell.
They get into how you can generate forward-looking insights that can be used to make operational, managerial and strategic decisions rather than just “rearview” descriptions of what happened.

Demystifying B2B eCommerce w/ Mark Sutherland

100% focus and effort - How to become your best self w/ Tony Wilson
In this episode of Digital Transformation & Leadership, Danny Levy talks to Tony Wilson the Head Coach, Director at Performance Lab. They talk through three points that will help you get the best out of yourself inside and outside of work.
This includes tactics to cut down the time you work by giving 100% focus and effort, doing the harder thing (deciding what NOT to do), managing physical and emotional energy, mastery of work, home, relationships and self and how to manage stress by doing the small things instead of the big ones.
Originally a performance coach for elite athletes and sporting teams throughout Australia and the USA, Tony combines his degrees in performance science (BSc) and contemporary management theory (MBA) to put a unique slant on high performance in and out of the office.
With a focus on the science of high performance, Tony works with leaders around the world to help create the environment for their people to thrive, and works with individuals on managing their own performance and productivity. He is changing the way people work and lead.
You should have work life balance AND performance. When you track your goals and create new habits, you set up your day to be more effective.
The Focus Planner is a new type of journal that allows you to do this - Check it out here https://www.performancelab.com.au/Focus-Planner

Reinventing yourself from the inside out - How to accelerate digital transformation w/ Martin Pasquier
In this episode of Digital Transformation & Leadership, Danny Levy talks to Martin Pasquier the Co-Founder and Managing Director at Innovation is Everywhere. They talk through two points that will help you fast track your digital transformation, the idea and alignment. Where you can get the best inspiration and the importance of never moving alone when you want to drive forward change.
Martin is an accomplished Entrepreneur, Consultant Lecturer and Keynote Speaker with over 12 years of experience helping Fortune 500 companies with their digital transformation across APAC. He works with a range of clients such as Executive Committees looking to understand the Chinese market, operational teams who want to build capability in design thinking or acceleration programs, and scale-ups opening their markets in APAC.

Agile and resilient leadership – How to develop a brilliant culture w/ Warren Hayashi and Jheeva Subramanian
In ‘Part 2’ of this special edition of Digital Transformation & Leadership, Danny Levy continues his conversation with Warren Hayashi, President of Adyen Asia Pacific and Jheeva Subramanian, CFO of the Singapore department store BHG. They get into how to build an A-grade and agile team, why genuine connections are so important in a time of remote working, the importance of providing real-time feedback, continuous learning and improvement, how to get your team outside of their comfort zone, the best ways to look after yourself and their top productivity hacks.
This edition is brought to you in partnership with Adyen - the platform built to simplify and accelerate global payments. To find out more visit www.adyen.com

Retail digital transformation - How to delight your buyers and future proof your brand w/ Warren Hayashi and Jheeva Subramanian
In this episode of Digital Transformation & Leadership, Danny Levy talks to Warren Hayashi, President of Adyen Asia Pacific and Jheeva Subramanian, CFO of the Singapore department store BHG. They get into the key pillars for a successful retail digital transformation, how to turn the data you gather into actionable insights, how to build a successful unified commerce business, what it takes to master customer experience, the change in consumer expectations and what technologies you should be using to delight them now and in the future and why experiential retail is so important.
This edition is brought to you in partnership with Adyen - the platform built to simplify and accelerate global payments. To find out more visit www.adyen.com

Digital transformation and change management in a B2B environment w/ Farrukh Shad
In this episode of Digital Transformation & Leadership, Danny Levy talks to Farrukh Shad the Senior Vice President, Head of Global eCommerce at Schneider Electric. They get into the key pillars for a successful digital transformation, why building an A-grade team is crucial to driving forward innovation, how to build the right digital culture and what to look for when you recruit, overcoming the insecurity of technology change and why you must have skin in the game. With a career dedicated to B2B and B2C, Farrukh earned his retail & eCommerce grades at British Petroleum and then Philips before joining Schneider Electric in Hong Kong over 6 years ago.

Customer Service in the New Economy w/ Anila Fredericks, Kris Odland & Jan van Veen

Transforming the economy and resetting expectations on what and how you should learn w/ Keith Carter
In this episode of Digital Transformation & Leadership, Danny Levy & Keith Carter talk through 3 steps that will help you think differently, implement a data strategy that actually works, and why the new economy will radically alter how you think and learn (YEP, there's a bonus 4th step in there for you as well).
Keith is Associate Professor at the prestigious National University of Singapore School of Computing, and Affiliate Professor with NUS Business Analytic Centre. Passionate about bringing real-life into the classroom he regularly engages students to broaden their experience before they graduate.
Keith is also the author of "Actionable Intelligence: A Guide To Delivering Business Results with Big Data Fast!" It answers questions like "How long will the IT department take to deliver effective, usable reports?" "After investing millions in systems, WHY are our people still using Excel?" And, "Why do people with good facts make bad decisions?"
As part of his service mandate with School of Computing, he consults companies on Innovation, Customer Centricity, and Actionable Intelligence.

Insider: Why start and grow a podcast? w/ Danny Levy
In this episode Danny shares his thoughts on his own podcast journey, what he's learnt so far and the benefits of hosting a podcast. He gets into four tactical points including, how to humanize your brand, accelerate your subject matter knowledge, expand your professional network and skyrocket your content generation.

Digital, 6 ways to innovate to win w/ Dr Mario Hardy
In this episode Danny talks to Dr Mario Hardy the CEO of the Pacific Asia Travel Association (PATA), a non profit public/private sector organisation acting as a catalyst for the responsible development of the Asia Pacific travel and tourism industry. He is also the Managing Director of MAP2 | Ventures, an investment fund with a wide portfolio of technology centric businesses in the field of CleanTech, FinTech and Artificial Intelligence.
Danny and Mario discuss 6 ways you can innovate within digital to future proof yourself and your business. The two discuss these 6 key pillars in detail and Mario shares his top leadership and career lessons.

6 Leadership Habits you can Develop to Elevate, Inspire & Create w/ Rob Halsall
In this episode Danny talks to Rob Halsall the Founder and Managing Director of the Executive Athlete a leadership development and training, high performance coaching, commercial consulting and advisory firm. They share 6 Leadership Habits you can develop to Elevate, Inspire & Create. We all want to perform at our peak and Rob tactics will help you get yourself and your team from good to great. The two discuss: Being able to inspire others, the advantages of being streetwise, how to thrive in ambiguity, time management hacks, championing change and embracing digital transformation.

Getting New Clients on LinkedIn – 7 Steps to be Successful w/ Julien Sicard
In this episode I talk to Julien Sicard an entrepreneur based in Shanghai and the CEO of the digital agency Genius Encel. In the episode he reveals his proven tactics that will help you stand out and win business through LinkedIn. Julien is one of the few LinkedIn experts in Asia. He is in the trenches doing it everyday. It's a great episode with 7 actionable takeaways that you can implement immediately.

Tactics to transform into a forward thinking industry leader w/Paul Cuatrecasas
On this episode i'm joined by Paul Cuatrecasas, CEO and Founder, Aquaa Partners. He is an entrepreneur, investment banker, and strategic advisor to CEOs, senior executives, boards and shareholders of companies operating in or interested in the Technology and Digital industry sectors.
In this episode you’ll hear about Paul's entrepreneurial journey, the key take-away’s from his book Go Tech, or Go Extinct, his advice on how to scale your start-up business, which disruptive technologies are having the biggest impact today, how to use Covid-19 as an opportunity for a strategic re-boot and the importance of mindset for entrepreneurs.

Behind The Curtain Part 2: The Adorn Cosmetics Story w/ Briony Kennedy
In the concluding past of my interview with Founder and CEO of Adorn Cosmetics, Briony Kennedy, we get into the impact Covid-19 has had on the business, how they have had to adapt, eCommerce and digital marketing tactics, what you should and shouldn't do on social and we explore the future of eCommerce and Digital marketing.

Behind The Curtain: The Adorn Cosmetics Story w/ Briony Kennedy
On episode 4 we’ve got another of my favourite retail brands on the show, Adorn Cosmetics.
I’m joined by CEO Briony Kennedy, who founded the business in 2009. She's a Melbourne based business woman, passionate environmental advocate, former model & beauty industry veteran.
In part 1 you'll hear about Briony's own podcasting journey, her entrepreneurial spirit, the inspiration for starting Adorn Cosmetics, the early days, challenges faced, and what went wrong.

Key Lessons to Successfully Pivoting in Your Leadership Journey w/Sisa Ntshona
In this episode we move away from retail into travel. An industry that at the time of recording has been hit hard by the Covid-19 crisis.
With tourism drying up all over the world we wanted to discuss what tourism boards are doing through this period to emerge stronger. Joining me on the show to share his thoughts on this and a lot more is Sisa Ntshona who is the CEO of South African Tourism. He’s worked in the aviation industry for South African Airways and in Financial Services for Money Transfer and Western Union and Manufacturing with Parmalat Food Industries.
South African Tourism is the tourism marketing arm of the South African government. Simply put, they’re job is to promote the country domestically and internationally, whether for leisure, business or events tourism.

The Outland Denim Story: Building a sustainable, ethical and purposeful brand W/James Bartle
In this episode of the Digital Transformation & Leadership series, Danny talks to one of his favorite retailers, Outland Denim, an Australian fashion brand that was founded as an avenue for the training, employment, and career progression for women who had experienced exploitation.
Outland Denim’s story began about 10 years ago when Founding CEO James Bartle went to the cinema to see the film ‘Taken’. While a fictional film, it was an introduction to an industry that still exists today: the illicit US$150 billion human trafficking trade, also known as modern slavery.
As James began to research, he soon discovered the complexity of the problem and its prevalence all over the world; no nation is untouched. He had the opportunity to travel through Southeast Asia, and saw what the problem looked like on the ground.
James discovered that in addition to sex trafficking, trafficking for labor was also a common threat within vulnerable communities. He learnt that once a woman has been rescued and reintegrated into the community, a sustainable career path is vital for securing her future.
Outland Denim was founded to offer that sustainable career path.
So can the fashion industry be the solution to some of the world’s most pressing global, social and environmental issues? We’ll hear some answers and a whole lot more on this episode with James Bartle, CEO at Outland Denim.

An Inside Look at Love, Bonito with the Chief Commercial Officer Dione Song
Today we kick of our series with Love, Bonito. A brand that shed its former blog shop image and is now a 200-strong regional business. Love, Bonito has built a reputation that embodies quality and individuality, rivaling international names such as Zara and H&M. Love, Bonito’s ambition is to become the Asian female brand of the future - thoughtful, considerate, truly omnichannel and a representation of ‘new female retail’.
One of the key players in this story is, Dione Song, who joined the company about 3 years ago. Today they have 15 stores across the region, while also shipping internationally and continue to break new ground as a home-grown brand, both externally and internally. Together with the team, Dione has transformed the company and positioned it for broad global expansion.
On this episode we'll hear from Dione on what the journey to build the Asian female brand of the future been like so far and a whole lot more.