
Essential Insights: A Podcast for Healthcare Professionals
By Hospice and Home Care Webinar Network

Essential Insights: A Podcast for Healthcare ProfessionalsFeb 07, 2023

Inside the Series | New Volunteer Manager Training Series with Gary Gardia
[0:51] Breakdown of what this series will cover.
[4:22] Why is this series so important in today’s hospice environment?
[6:24] What you will receive from this series.
[7:42] Who should attend this series?
[9:47] The need to rewire our brains when thinking about volunteers.
In this week’s episode Gary Gardia talks about his new series, New Volunteer Manager Training Series. You can purchase the webinars individually, or you can buy the whole series to save 10%. Register and learn more here: https://fin-ed.info/3LgE41r
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3LgE41r
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

Inside the Series | 2023 Home Health CoP Compliance Series with Diane Link
[00:50] Brief overview of what this series will cover.
[01:55] Why are the Conditions of Participation critical for your agency?
[03:27] Who needs to attend this series?
In this week’s episode Diane Link talks about her new series, 2023 Home Health CoP Compliance Series. You can purchase the webinars individually, or you can buy the whole series to save 10%. Register and learn more here: https://fin-ed.info/42Gyegm
Check out these links for more info!
Webinar Registration: https://fin-ed.info/42Gyegm
Speaker’s Website: https://www.alecc.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

Inside the Series | Scoring & Developing PIPs Package with Diane Link
[00:57] Brief overview of what this package will cover.
[2:10] Why you NEED to know your Hospice Care Index score.
[3:30] Learn who will benefit from attending these webinars.
[4:15] How will you be able to implement changes within your agency to help improve your score?
In this week’s episode Diane Link talks about her new series, Scoring & Developing PIPs Package. You can purchase the webinars individually, or you can buy the whole series to save 10%. Register and learn more here: https://fin-ed.info/3mzl9ox
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3mzl9ox
Speaker’s Website: https://www.alecc.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

Inside the Series | 2023 Hospice CoP Compliance Series with Kathy Ahearn
[1:04] Brief overview of what this series will cover.
[3:00] The COVID-19 waiver is going away, how is that going to affect your hospice?
[7:00] Learn who will benefit from attending this series.
[9:45] How has leadership been affected and how will this series help them?
In this week’s episode Kathy Ahearn talks about her new series, 2023 Hospice CoP Compliance Series. You can purchase the webinars individually, or you can buy the whole series to save 15%. Register and learn more here: https://fin-ed.info/3DUuTj1
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3DUuTj1
Speaker’s Website: https://www.alecc.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

Inside the Series | Hope Is Not a Marketing Strategy Series with Brad Brewer
[0:47] Breakdown of what this series will cover.
[1:35] The first webinar is going to focus on determining the strategy you as an organization need to have in place.
[1:53] The second webinar will focus on sales and how to shift how people think about them.
[2:28] The third webinar will focus on marketing and finding your target market.
[3:22] Is having a marketing strategy in place effective?
[5:00] Who needs to attend this series?
[6:10] The most important question: What problem do we, as an agency, solve?
In this week’s episode Brad Brewer talks about his new series, Hope Is Not a Marketing Strategy Series. You can purchase the webinars individually, or you can buy the whole series to save 10%. Register and learn more here: https://fin-ed.info/3jnSAJT
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3jnSAJT
Speaker’s Website: https://www.bradbrewerbooking.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

S2 Ep 12 – Getting to Know the Experts: Brad Brewer
[1:14] Learn more about Brad’s 25 years of leadership experience in higher education, start-ups, nonprofits, and national foundations.
[6:52] One critical piece of advice about communication.
[11:58] How does emotional awareness affect the workplace?
[15:50] Tips on how to become more aware throughout your day.
[18:58] Learn how to pass on your life story to your loved ones.
[22:57] Where the Apple Falls.
[25:50] Takeaways from Where the Apple Falls.
For this week’s episode we’ll be meeting with Brad Brewer, one of our webinar presenters. We’ll be learning more about Brad’s career and background, as well as his thoughts on how communication and emotional awareness are crucial for both professional and personal development. If you enjoyed today’s podcast, check out a list of webinars by Brad: https://fin-ed.info/3gl65bo.
Check out these links for more info!
Brad’s Webinars: https://fin-ed.info/3gl65bo
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

S2 Ep 11 – Elevate Your Counseling Approaches for Bereavement Care
[1:14] The documents surveyors reference at your hospice.
[3:42] Questions to ask yourself so you’re prepared when the surveyor comes.
[8:32] Stand alone interventions to avoid when someone is high risk.
[10:27] Does age matter when talking about the bereaved?
[12:11] Broken Heart Syndrome.
[13:55] Statements to use when speaking about loss.
In this week’s episode, Gary Gardia will review the State Operations Manual Appendix M, and how to incorporate this into your own program to make sure you pass your surveys with flying colors. This is a clip from Gary’s webinar, Raising the Bar for Bereavement Counseling & Services: New Approaches, Services & Skillsets. Register and learn more here: https://fin-ed.info/3e74dSJ Podcast listeners can also use coupon code RAISINGTHEBAR for 10% off this timely webinar. This coupon is valid through December 2022.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3e74dSJ
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

S2 Ep 10 – Getting to Know the Experts: Joanna Pera
[1:12] Learn more about Joanna’s background in the industries of business development, employee coaching, and customer/employee engagement.
[3:28] What is emotional intelligence and how does it impact the organizations you work with?
[9:18] The biggestchallenge leaders are facing due to emotional intelligence.
[13:52] One piece of advice you don’t want to miss…
[28:07] The most effective leadership styles.
For this week’s episode we’ll be meeting with Joanna Pera, one of our webinar presenters. We’ll be learning about her background, education, and some advice to those in leadership roles. If you enjoyed today’s podcast, check out a list of webinars by Joanna: https://fin-ed.info/3siC0w6
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3siC0w6
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

S2 Ep 9 – Engage Your Medical Directors to Help Grow Your Hospice
[01:10] The more physicians you engage, the better…
[01:55] Hiring the right medical director.
[03:13] Check yourself: questions you NEED to reflect on.
[04:41] Creating a culture of growth.
[06:22] Should your medical director or provider be in your sales/business meetings?
[08:03] Considerations to make when reviewing your quarterly growth plan.
[10:03] Personal story time that shows this methodology works!
[13:23] Engaging your doctors to help work the pending list.
[14:53] Two key barriers that require physician action.
[17:09] Building a bridge to referring physicians.
In this week’s episode Kurt Kazanowski covers the hospice medical director’s role and how to utilize them to give the gift of hospice. He digs deep into this topic and so much more in his OnDemand webinar, High-Leverage Strategies & Tactics for Physician Referral Development. Register and learn more here: https://fin-ed.info/3xyBdtK. Podcast listeners can also use coupon code GROWREFERRALS for 10% off this timely webinar. This coupon is valid through December 2022.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3xyBdtK
Speaker’s Website: https://hospiceadvisors.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

S2 Ep 8 – Business Writing Dos and Don’ts
[1:29] What’s included with the critique of your writing sample.
[3:14] The most common writing mistakes by employers.
[8:50] Best practices for pronouns.
[15:44] ABCs of writing.
[20:12] The inverted pyramid style of writing.
[21:54] Biggest capitalization and punctuation mistakes that get made.
[24:26] When you need to capitalize board.
[25:36] Is it ever okay to use exclamation points in business writing?
[27:26] Get to know our presenter, Nancy Flynn.
In this week’s episode Nancy Flynn covers some common editorial problems and questions she got asked after her webinar, Business Writing Boot Camp, Including Critique of Your Own Writing Sample. Register and learn more here: https://fin-ed.info/3FksMos Podcast listeners can also use coupon code BUSINESSWRITING for 10% off this timely webinar. This coupon is valid through December 2022.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3FksMos
Speaker’s Website: http://www.epolicyinstitute.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

S2 Ep 7 – Getting to Know the Expert: Gary Gardia
[0:48] Why is hospice care just as important as any other type of healthcare.
[4:24] Keep the focus on what works, why there is no room for “funny business” in end-of-life care.
[9:52] How volunteering affects the community.
[14:00] Telehealth: Is this where healthcare is moving?
For this week’s episode we’ll be meeting with Gary Gardia, who has been presenting with us since 2013. We’ll be learning about his background in hospice care, his education, and some trends he’s noticed in the industry and where he thinks the industry will be moving in the coming years. If you enjoyed today’s podcast, check out a list of webinars by Gary: https://fin-ed.info/3KWolB7
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3KWolB7
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hospice.eewebinarnetwork.com/blog

S2 Ep 6 - Building a Case for a Diversity and Inclusion Policy
Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode is a clip from the on-demand webinar, Communicating Your Commitment to Diversity & Inclusion with Policies & Procedures. Register and learn more here: https://fin-ed.info/38W9zx3. Podcast listeners can also use coupon code DIVERSITY10 for 10% off this timely webinar. This coupon is valid through December 2022.
Today’s speaker is a recognized expert on workplace policy, communication, and compliance, she is the founder and executive director of The ePolicy Institute, Business Writing Institute, and Marijuana Policy Institute. Nancy is a professional trainer, policy writer, and consultant who helps hospice and home care employers worldwide minimize potentially costly electronic risks, including lawsuits and regulatory fines. She is also the author of 13 books, including Writing Effective E-Mail, The ePolicy Toolkit, and The Social Media Handbook.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/38W9zx3
Speaker’s Website: http://www.epolicyinstitute.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S2 Ep 5 – 3 Branding Techniques to Implement Immediately
Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode is a clip from Susan Keane Baker’s on-demand webinar, Making the Connection: Telephone Skills That Enhance Branding, Access, & Patient Loyalty, which covers three of the five branding techniques that can be implemented into your current branding efforts or into a brand-new marketing plan. Register and learn more here: https://fin-ed.info/3vt9OrhPodcast listeners can also use coupon code BRANDING for 10% off this timely webinar. This coupon is valid through December 2022.
Today’s speaker is the author of Managing Patient Expectations, and is a dynamic speaker known for providing practical techniques that can be implemented quickly. A former hospital vice president, Susan attained the designation of Fellow of the American Society for Healthcare Risk Management. She has served as a member of the Board of Examiners for the Malcom Baldrige National Quality Award and is currently a Commissioner on the Connecticut State Commission on Medicolegal Investigations. Susan also teaches an annual risk management seminar for Quinnipiac University.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3vt9Orh
Speaker’s Website: https://www.susanbaker.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S2 Ep 4 – Hospice 101: Certification of Terminal Illness
Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode is a clip from the on-demand webinar, Hospice 101: Creating a Solid Foundation for New Staff & Refreshing the Basics, where the speaker Kathy Ahearn will cover certification of terminal illness (CTI). Register and learn more here: https://fin-ed.info/3NvemFN Podcast listeners can also use coupon code HOSPICE101 for 10% off this timely webinar. Coupon valid through December 2022.
Today’s speaker has a Bachelor’s in both Nursing and Social Work and owns Ahearn Advisement Partners. With over 30 years working and serving the healthcare community the combination of nursing and social work has served her well. She has worked in a variety of post-acute care settings with an emphasis on home health and hospice, home infusion, homecare, and skilled nursing as a PICC and compliance expert. Kathy has a unique ability to identify agency challenges and opportunities, quickly providing education, support, and mentoring to organizations, guiding them to a new level of operation.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3NvemFN
Speaker’s Website: https://ahearnadvisors.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S2 Ep 3 - LCD & Eligibility: Does Your Documentation Make the Cut?
Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode will feature some common questions asked during Diane Link’s webinar Hospice Documentation That Supports LCD & Eligibility Throughout the Benefit Periods. Register and learn more here: https://fin-ed.info/3ty43IN Podcast listeners can also use coupon code LCD-ELIGIBILITY for 10% off this timely webinar. Coupon valid through December 2022.
Today’s speaker is the owner of Link Healthcare Advantage, she is also an RN, MHA, and a green belt in Lean Six Sigma. Her unique style and wealth of knowledge has led her to receive state awards in Public Policy and Public Affairs in her home state of Maryland. She has presented at conferences on national and state levels on topics in both home health and hospice including utilizing QAPI programs for operational success to improving home health/hospice compare scores to change leadership. She is a recognized expert in implementation and data analysis of electronic health records. Her skills in Lean Six Sigma has enabled her to implement continual process improvement programs that have led to improved operations and cost savings.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3ty43IN
Speaker’s Website: http://www.linkhealthcareadvantage.com
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S2 Ep 2 - Looking for Staff Who Are Humble, Hungry & Smart
Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode is a clip from the on-demand webinar, Stopping the Staffing Turnover Crisis that covers looking for employees who are humble, hungry, and smart. Register and learn more here: https://fin-ed.info/3rfeu2T Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Today’s speaker is the President & CEO of LegacyKept, a social enterprise dedicated to strengthening family relationships and preserving life stories as keepsake books. After serving for over fifteen years as a leader in higher education and national foundations, Brad now leads LegacyKept in national partnership development and educational programs. He is also an author, speaker, and performing songwriter. Check out these links for more info!
Webinar Registration: https://fin-ed.info/3rfeu2T
Speaker’s Website: https://legacykept.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S2 Ep 1 - 3 Signs Your Workplace Has Interdepartmental Tension
Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode is a clip from the on-demand webinar Building a Bridge Between Clinical & Sales Staff by Joanna Pera where she identifies three signs that you are experiencing interdepartmental tension. To register and learn more about how to reduce tension in the workplace please go here: https://fin-ed.info/3fsnXgF Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Today’s speaker has over 25 years of sales and leadership experience in the healthcare industry, including long-term care, hospice, home health care, assisted living, infusion, psychiatry, and pediatrics. Joanna’s expertise focuses on business development, employee coaching, and customer/employee engagement with a special emphasis on Emotional Intelligence. Her authentic style of leading is refreshing. She actively engages each person she works with in a productive way to achieve results.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3fsnXgF
Speaker’s Website: https://www.poweredbypera.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S1 Ep33 – Quick Insight: Two Tactics That Will Increase Your CAHPS Scores
Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode is a clip from the on-demand webinar, 22 Tactics to Increase Your CAHPS Scores in 2022 that covers two of the tactics that Susan has identified that will help increase your CAHPS scores. Register and learn more here: https://fin-ed.info/3pD8aQE. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Susan Keane Baker, author of Managing Patient Expectations, is a dynamic speaker known for providing practical techniques that can be implemented quickly. A former hospital vice president, Susan attained the designation of Fellow of the American Society for Healthcare Risk Management. She has served as a member of the Board of Examiners for the Malcom Baldrige National Quality Award and is currently a Commissioner on the Connecticut State Commission on Medicolegal Investigations.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3pD8aQE
Speaker’s Website: https://www.susanbaker.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S1 Ep 32 – Quick Insight: 18 HIPAA Identifiers That Turn General Info into PHI
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, VP and Program Coordinator for the Hospice & Home Care Webinar Network (HHWN).
This week’s episode is a clip from HHWN’s on-demand webinar, Creating HIPAA Compliant Email & Social Media Content that Communicates Clearly with Patients & Peers that covers the 18 HIPAA identifiers that turn general info into protected healthcare information Register and learn more here: https://fin-ed.info/3bVTuFR. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Today’s speaker is a recognized expert on workplace policy, communication, and compliance, she is the founder and executive director of The ePolicy Institute, Business Writing Institute, and Marijuana Policy Institute. Nancy is a professional trainer, policy writer, and consultant who helps hospice and home care employers worldwide minimize potentially costly electronic risks, including lawsuits and regulatory fines. She is also the author of 13 books, including Writing Effective E-Mail, The ePolicy Toolkit, and The Social Media Handbook.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3bVTuFR
Speaker’s Website: http://www.epolicyinstitute.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S1 Ep 31 – Referral Inquiry to Admission: The Anatomy of the Intake Process
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, VP and Program Coordinator for the Hospice & Home Care Webinar Network (HHWN).
This week’s episode is a clip from HHWN’s on-demand webinar, Strengthening Your Referral Inquiry to Admission Process, that covers the referral inquiry to admission process: the anatomy of the intake. Register and learn more here https://fin-ed.info/3qfLsOA Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Our speaker, Kurt Kazanowski is a consultant, author and coach for hospice and home care organizations as well as the owner of two successful personal care home health companies. As a health care executive and successful entrepreneur, he has helped numerous health care organizations develop the necessary strategies to improve service delivery, grow market share and enhance profitability.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3qfLsOA
Speaker’s Website: https://hospiceadvisors.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S1 Ep 30 – World Class Service Excellence: 10 Ideas to Implement Today
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, VP and Program Coordinator for the Hospice & Homecare Webinar Network (HHWN).
This week’s episode is a clip from HHWN’s on-demand webinar, World Class Service Excellence: 90 Ideas in 90 Minutes!, that covers 10 of the 90 ideas that Susan has complied on how to provide world class service excellence. Register and learn more here: https://fin-ed.info/3qgOh1G Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Our speaker, Susan Keane Baker, is the author of Managing Patient Expectations, and dynamic speaker known for providing practical techniques that can be implemented quickly. She is a former hospital vice president and attained the designation of Fellow of the American Society for Healthcare Risk Management. Susan has served as a member of the Board of Examiners for the Malcom Baldrige National Quality Award and is currently a Commissioner on the Connecticut State Commission.
Check out these links for more info!
Webinar Registration Link: https://fin-ed.info/3qgOh1G
Speaker’s Website: https://www.susanbaker.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S1 Ep 29 – The Hospice Social Worker & Chaplain Role in Creating an Effective Plan of Care
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, VP and Program Coordinator for the Hospice & Homecare Webinar Network (HHWN).
This week’s episode is a clip from HHWN’s on-demand webinar, FAQs for Hospice Social Workers & Chaplains: Eligibility, Comprehensive Assessments, POC, IDG & Visit Frequency, that covers the hospice social worker and chaplain role in creating an effective plan of care. Register and learn more here: https://fin-ed.info/3cZgC7tPodcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Our speaker has over 30 years experience serving the healthcare community, a Bachelor’s in both Nursing and Social Work, and owns Ahearn Advisement Partners. She has worked in a variety of post-acute care settings with an emphasis on home health and hospice, home infusion, homecare, and skilled nursing as a PICC and compliance expert. Kathy began healthcare work due to a disabled parent and later a child living with chronic disease state. She has experienced healthcare professionally and personally, dedicating her life to it and to working as a change agent for the betterment of all served.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3cZgC7t
Speaker’s Website: https://ahearnadvisors.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S1 Ep 28 – Benefits of an Effective QAPI Program
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, VP and Program Coordinator for the Hospice & Homecare Webinar Network (HHWN).
This week’s episode is a clip from HHWN’s on-demand webinar, Maximize Your Hospice QAPI Program to Boost Organizational Compliance & Performance, that covers the benefits of an effective QAPI program. Register and learn more here: https://fin-ed.info/3wOt7KX. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Our speaker, Sharon Litwin is currently Senior Manager of Coding and Clinical Consulting at Healthcare Provider Solutions, Inc. She is a current ACHC and CHAP Certified Consultant. Sharon assists homecare, home health, and hospice agencies in providing quality, meeting regulations, ICD-10 coding, OASIS, increasing outcomes and Star Ratings, and having continued survey readiness.
Check out these links for more info!
Webinar Registration: https://fin-ed.info/3wOt7KX
Speaker’s Website: https://healthcareprovidersolutions.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S1 Ep27 Sneak Peak – Marijuana HR Policy & Best Practices
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network (HHWN).
This week’s episode is a clip from HHWN’s on-demand webinar, Marijuana HR Policy & Best Practices: Handling Employee Medical & Recreational Use, that covers federal vs state law, definitions of cannabis, marijuana, THC, CBD, and hemp, including illegal CBD and legal hemp. It will also review state-by-state examples of marijuana laws. Register and learn more here: https://fin-ed.info/3xG7jBe. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Our speaker Nancy Flynn is a recognized expert on workplace policy, communication, and compliance. She is the founder and executive director of The ePolicy Institute, Business Writing Institute, and Marijuana Policy Institute. Nancy is a professional trainer, policy writer, and consultant who helps employers worldwide minimize potentially costly electronic risks, including lawsuits and regulatory fines.
Check out these links for more info!
Nancy’s Website: https://www.marijuanapolicyinstitute.com/
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S1 Ep 26 – Where the Apple Falls with Brad Brewer
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network (HHWN).
This week’s episode is an interview with Brad Brewer. Listeners will learn more about his book "Where the Apple Falls" and about his work within the hospice community.
Brad is the President & CEO of LegacyKept, a social enterprise dedicated to strengthening family relationships and preserving life stories as keepsake books. After serving for over fifteen years as a leader in higher education and national foundations, Brad now leads LegacyKept in national partnership development and educational programs. He is also an author, speaker, and performing songwriter. Brad holds a bachelor's degree in Communication Studies and Leadership from Christopher Newport University and an M.B.A. from William and Mary.
Check out these links for more info!
Where the Apple Falls Website: https://www.bradbrewerbooking.com/
Speaker’s Website: https://legacykept.com/lgc/s/home
Questions? support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars
Read our blog: https://hhwnbulletin.medium.com/

S1 Ep25 – Benefits of a Life Review Program for Hospice
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 25th episode is a webinar clip recorded on 6/1/21 and it covers what a mission critical life review program can do for your hospice and the families you serve Register and learn more here: https://fin-ed.info/3gXVP59.
Our speaker Brad Brewer is the President & CEO of LegacyKept, a social enterprise dedicated to strengthening family relationships and preserving life stories as keepsake books. After serving for over fifteen years as a leader in higher education and national foundations, Brad now leads LegacyKept in national partnership development and educational programs. He is also an author, speaker, and performing songwriter. Brad holds a bachelor's degree in Communication Studies and Leadership from Christopher Newport University and an M.B.A. from William and Mary.
Be sure to check out Brad’s webinar available now to view on-demand that the audio was clipped from called Why Life Review Should Be a Hospice Priority.This webinar is offered as a complimentary registration.
Check out these links for more info!
Complimentary Webinar Registration: https://fin-ed.info/3gXVP59
LegacyKept: https://legacykept.com/lgc/s/home
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep24 – LGBTQ+ Trauma Informed End-of-Life Care & Consent
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 24th episode is a webinar clip recorded on 5/20/21 and it is a sneak peak of the webinar and will review the five principles of trauma informed care and obtaining informed consent, especially as it pertains to members of the LGBQ+ community. Register and learn more here: http://fin-ed.info/2Z6pgty. Our speaker Gary Gardia began his hospice career as a volunteer over 35 years ago. Since then, he has worked in many capacities leading a variety of teams and departments including volunteers, social workers, bereavement, and education. Gary holds Master’s Degrees in both Education and Social Work and is a Licensed Clinical Social Worker. He also holds the new Advanced Palliative Hospice Social Worker Certification (APHSW-C). He is a frequent presenter and keynote speaker at state and national conferences and works as a consultant for various businesses and healthcare organizations.
Be sure to check out Gary’s webinar available now to view on-demand that the audio was clipped from called LGBTQ+ Counseling: Finding Meaning in End-of-Life Care. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
LGBTQ+ Counseling Webinar: http://fin-ed.info/2Z6pgty
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep23 Quick Insight - The Importance of Surveillance to Detect & Respond to a Pandemic
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 23rd episode is a webinar clip recorded on 5/12/21 and it will cover the importance of surveillance to detect and respond to a pandemic. Register and learn more here: https://fin-ed.info/3hmIK7y. Our speaker is Kathy Ahearn who has over 30 years experience serving the healthcare community, a Bachelor’s in both Nursing and Social Work, and owns Ahearn Advisement Partners. She has worked in a variety of post-acute care settings with an emphasis on home health and hospice, home infusion, homecare, and skilled nursing as a PICC and compliance expert. Kathy began healthcare work due to a disabled parent and later a child living with chronic disease state. She has experienced healthcare professionally and personally, dedicating her life to it and to working as a change agent for the betterment of all served.
Be sure to check out Kathy’s webinar available now to view on-demand that the audio was clipped from called Infection Control & Prevention: How to Implement & Integrate a Comprehensive Surveillance Program. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Infection Control Webinar: https://fin-ed.info/3hmIK7y
Kathy’s website: https://ahearnadvisors.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep22 – Accountability in a Virtual World: Using the GAP Method
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 22nd episode is a webinar clip recorded on 4/28/21 and it covers how you can use the GAP method to hold employees accountable. Register and learn more here: https://fin-ed.info/3uHFqHV. Our speaker is Joanna Pera has over 25 years of sales and leadership experience in the healthcare industry, including long-term care, hospice, home health care, assisted living, infusion, psychiatry, and pediatrics. Joanna’s expertise focuses on business development, employee coaching, and customer/employee engagement with a special emphasis on Emotional Intelligence and how it impacts organizational objectives. Joanna has served in senior leadership roles for large healthcare organizations and continues to have a passion for sales, sales effectiveness, and growing leaders.
Be sure to check out Joanna’s webinar available now to view on-demand that the audio was clipped from called Accountability in a Virtual World – Get It Done. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Accountability in a Virtual World Webinar: https://fin-ed.info/3uHFqHV.
Joanna’s website: https://www.poweredbypera.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep21 – IDG: Common Issues, Agenda & Presentation
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 21st episode is a webinar clip recorded on 4/20/21 and it covers IDG common issues, agenda, and presentation. Register and learn more here: https://fin-ed.info/33GPXY1. Our speaker is Our speaker is Sharon Litwin. She is currently Senior Manager of Coding & Clinical Consulting at Healthcare Provider Solutions Inc. Sharon is also a frequent webinar presenter for our network. Be sure to check out her latest webinar available now to view on-demand that the audio was clipped from called Care Planning Drill Down: Utilize Your Interdisciplinary Team to Protect Against Top Deficiencies. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
4/20/21 Care Planning Drill Down Webinar: https://fin-ed.info/33GPXY1
Healthcare Provider Solutions: https://healthcareprovidersolutions.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep20 – Virtually Engaging Employees: Engagement Drivers
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 20th episode is a webinar clip recorded on 4/22/21 and it covers the costs associated with virtually engaging. Register and learn more here: http://fin-ed.info/3kILZ8R. Our speaker is Joanna Pera has over 25 years of sales and leadership experience in the healthcare industry, including long-term care, hospice, home health care, assisted living, infusion, psychiatry, and pediatrics. Joanna’s expertise focuses on business development, employee coaching, and customer/employee engagement with a special emphasis on Emotional Intelligence and how it impacts organizational objectives. Joanna has served in senior leadership roles for large healthcare organizations and continues to have a passion for sales, sales effectiveness, and growing leaders.
Be sure to check out Joanna’s webinar available now to view on-demand that the audio was clipped from called Virtually Engaging Employees – Involve Your Team. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Virtually Engaging Employees Webinar: http://fin-ed.info/3kILZ8R
Joanna’s website: https://www.poweredbypera.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep19 Sneak Peak - Use Language to Show Your Commitment to Diversity & Inclusion
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 19th episode is a webinar clip recorded on 3/30/21 and covers Communicating Your Commitment to Diversity & Inclusion: Creating Effective Policies & Procedures. Our speaker is Nancy Flynn. Nancy is an expert on workplace policy, communication, and compliance, she is the founder and executive director of The ePolicy Institute, Business Writing Institute, and Marijuana Policy Institute. She is a professional trainer, policy writer, and consultant who helps hospice and home care employers worldwide minimize potentially costly electronic risks, including lawsuits and regulatory fines.
Be sure to check out Nancy’s latest webinar that the audio was clipped from called Communicating Your Commitment to Diversity & Inclusion: Creating Effective Policies & Procedures. Register and learn more here: https://fin-ed.info/3syDJKZ. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Latest webinar by Nancy on Updating Policies: https://fin-ed.info/3syDJKZ
Nancy’s website: http://www.epolicyinstitute.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep18 Quick Insight - The Critical Nature of Hospice Documentation
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 18th episode is a webinar sneak peek that covers the critical nature of hospice documentation. Our speaker is Kathy Ahearn. She is the owner of Ahearn Advisement Partners and consulting service specializing in all areas post-acute. She has a degree both in Nursing and Social Work with a strong background in Oncology Nursing, Hospice and Home Health. Kathy is also a frequent webinar presenter. Be sure to check out her latest webinar Compliance for the Hospice Nurse & Aide. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Compliance for the Nurse Aide Webinar: http://fin-ed.info/3sMa9SS
Ahearn Advisement: https://ahearnadvisors.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep17 - The Costs of Negativity in the Workplace
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 17th episode is a webinar clip recorded on 11/19/20 and it covers the costs associated with workplace negativity. Register and learn more here: http://fin-ed.info/385wtie. Our speaker is Joanna Pera has over 25 years of sales and leadership experience in the healthcare industry, including long-term care, hospice, home health care, assisted living, infusion, psychiatry, and pediatrics. Joanna’s expertise focuses on business development, employee coaching, and customer/employee engagement with a special emphasis on Emotional Intelligence and how it impacts organizational objectives. Joanna has served in senior leadership roles for large healthcare organizations and continues to have a passion for sales, sales effectiveness, and growing leaders.
Be sure to check out Joanna’s removing negativity webinar (available now to view in the recorded webinar + free digital download format) that the audio was clipped from called Wipe It Out: Removing Negativity from the Workplace. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Removing Negativity Webinar: http://fin-ed.info/385wtie
Joanna’s website: https://www.poweredbypera.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep16 Quick Insight - Positive & Meaningful Sales Affirmations
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. Today’s episode is an audio clip from a webinar presented by Gloria Turner of Turner Healthcare Consulting titled Sales Training Part 1: Authentic & Meaningful Conversations. Our speaker, Gloria Turner, has dedicated herself to healthcare clients in business development and operations. She has successfully lead teams, analyzed growth cycles, and implemented solutions to deliver quality care. She has worked in new market development, business turnarounds, and contributed to the financial success of many organizations. Gloria is the CEO of Turner Healthcare Consulting. She and her team work with providers across the United States and are passionate about advocating for those who need care.
If you enjoyed today’s podcast you can register for the OnDemand webinar titled Sales Training Part 1: Authentic & Meaningful Conversations. It is available now. You can also check out The Art of Successful & Meaningful Selling Series. Which includes sales training part 1 and 2 as well as a webinar designed for the sales performance manager. Register and learn more here http://fin-ed.info/3bdtaHJ. Podcast listeners can also use coupon code PODCAST10 for 10% off any of these webinars. This coupon is valid until October 2022.
Check out these links for more info!
Selling Series: http://fin-ed.info/3bdtaHJ
Gloria’s website: https://www.turnerhealthcareconsulting.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep15 Quick Insight - The Importance of Patient Education & Telehealth
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 15th episode is a quick insight into a webinar sneak peek on the importance of patient education in Telehealth and includes a real-life story from Sharon herself on why it is so important. Our speaker is Sharon Litwin. She is currently Senior Manager of Coding & Clinical Consulting at Healthcare Provider Solutions, Inc. Sharon is also a frequent webinar presenter for our network. Be sure to check out her latest webinar Maximize the Benefits of Telehealth in Home Health & Hospice. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Telehealth Webinar: http://fin-ed.info/3rgmgXJ
Healthcare Provider Solutions: https://healthcareprovidersolutions.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep14 - The Healthcare M&A Landscape & Top 3 Trends Driving It (Sneak Peek)
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 14th episode is a webinar sneak peek that covers the current healthcare merger and acquisition landscape and the top three trends driving it. Our speaker is Kathy Ahearn. She is the owner of Ahearn Advisement Partners and consulting service specializing in all areas post-acute. She has a degree both in Nursing and Social Work with a strong background in Oncology Nursing, Hospice and Home Health. Kathy is also a frequent webinar presenter. Be sure to check out her latest webinar Healthcare Due Diligence: The Who, What, Where & When. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Due Diligence Webinar: http://fin-ed.info/3c2riAX
Ahearn Advisement: https://ahearnadvisors.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep13 - Trending Questions from Hospice Volunteers & Managers
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 13th episode is on “Trending Questions from Hospice Volunteers and Mangers” which will be answered by industry expert Gary Gardia. Gary has over 35 experience in healthcare. He began his hospice career as a volunteer. Since then he has worked in many capacities leading a variety of teams and departments including volunteers, social workers, bereavement, and education.
If you want to learn more about this topic after the podcast, please use this link: http://fin-ed.info/3dCCM0n to see the latest Volunteer Manager webinars that are available now to view and download!
Check out these links for more info!
Volunteer Manager Webinars: http://fin-ed.info/3dCCM0n
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep12 - Top Trends Affecting Physicians
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 12th episode is a webinar clip recorded on 1/28/21 and covers top trends affecting physicians. Our speaker, Gloria Turner, has dedicated herself to healthcare clients in business development and operations. She has successfully lead teams, analyzed growth cycles, and implemented solutions to deliver quality care. She has worked in new market development, business turnarounds, and contributed to the financial success of many organizations. Gloria is the CEO of Turner Healthcare Consulting. She and her team work with providers across the United States and are passionate about advocating for those who need care.
Be sure to check out Gloria’s webinar on building physician relationships (available now to view in the recorded webinar + free digital download format) that the audio was clipped from called Understanding Physician Relationships: Creating Strong Partnerships in an Evolving Healthcare Landscape. Register and learn more here https://fin-ed.info/3pyWkVX. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Building Physician Relationships Webinar: https://fin-ed.info/3pyWkVX
Gloria’s website: https://www.turnerhealthcareconsulting.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep11 - Assertive Communication (Webinar Clip)
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 11th episode is a webinar clip recorded on 10/27/20 and covers Assertive Communication Training. Our speaker is Joanna Pera has over 25 years of sales and leadership experience in the healthcare industry, including long-term care, hospice, home health care, assisted living, infusion, psychiatry, and pediatrics. Joanna’s expertise focuses on business development, employee coaching, and customer/employee engagement with a special emphasis on Emotional Intelligence and how it impacts organizational objectives. Joanna has served in senior leadership roles for large healthcare organizations and continues to have a passion for sales, sales effectiveness, and growing leaders.
Be sure to check out Joanna’s assertiveness training webinar (available now to view in the recorded webinar + free digital download format) that the audio was clipped from called Mean What You Say, Say What You Mean: Assertiveness Training for Professionals. Register and learn more here: http://fin-ed.info/3cKs5bO. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Assertive Communication Webinar: http://fin-ed.info/3cKs5bO
Joanna’s website: https://www.poweredbypera.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep10 - Medicare Advantage & Hospice (Webinar Clip)
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 10th episode is a webinar clip recorded on 1/7/21 and covers Medicare Advantage and Hospice. Our speaker is Melinda Gaboury. Melinda has more than 29 years in home care experience, including extensive day-to-day interaction with home care and hospice professionals, and over 18 years of executive speaking and educating. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews, and due diligence. She is also the author of the Home Health OASIS Guide to OASIS-D1.
Be sure to check out Melinda’s latest webinar (available now to view in the recorded webinar + free digital download format) that the audio was clipped from called Medicare Advantage & Hospice: The Time Has Come. Register and learn more here: http://fin-ed.info/3oCdL82. Podcast listeners can also use coupon code PODCAST20 for 20% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Latest webinar on Medicare Advantage: http://fin-ed.info/3oCdL82
Melinda’s website: https://healthcareprovidersolutions.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
Like us Facebook: http://facebook.com/hhwnwebinars
Tweet us on Twitter: http://twitter.com/HospiceWebinars

S1 Ep 9 - Updating Electronic Policies for Work from Home Staff with Nancy Flynn
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 9th episode is a webinar clip recorded on 1/6/21 and covers Updating Electronic Policies for Work from Home Staff. Our speaker is Nancy Flynn. Nancy is an expert on workplace policy, communication, and compliance, she is the founder and executive director of The ePolicy Institute, Business Writing Institute, and Marijuana Policy Institute. She is a professional trainer, policy writer, and consultant who helps hospice and home care employers worldwide minimize potentially costly electronic risks, including lawsuits and regulatory fines.
Be sure to check out Nancy’s latest webinar (available now to view in the recorded webinar + free digital download format) that the audio was clipped from called Updating Electronic Policies for Work-from-Home Employees: Best Practices for Email, Web, Mobile & Social Media Compliance. Register and learn more here: http://fin-ed.info/3sgIBoX. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Latest webinar by Nancy on Updating Policies: http://fin-ed.info/3sgIBoX
Nancy’s website: http://www.epolicyinstitute.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: http://linkedin.com/company/hhwn
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S1 Ep8 - Let’s Talk About Vaccines
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 8th episode covers vaccine skepticism and the COVID-19 vaccine. Our speaker is Kathy Ahearn. She is the owner of Ahearn Advisement Partners and consulting service specializing in all areas post-acute. She has a degree both in Nursing and Social Work with a strong background in Oncology Nursing, Hospice and Home Health. Kathy is also a frequent webinar presenter. Be sure to check out her latest webinar Vaccine Skepticism in the Age of COVID-19: Educating Patients & Staff to Alleviate Fears & Achieve Compliance. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Latest webinars by Kathy: https://bit.ly/39qUHVB
Ahearn Advisement: https://ahearnadvisors.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

S1 Ep7 - Audits & ADR/TPE: Successfully Maneuver Through the Process & Avoid Future Denials
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 7th episode covers Audits & ADR/TPE: Successfully Maneuver Through the Process & Avoid Future Denials. Our speaker is Kathy Ahearn. She is the owner of Ahearn Advisement Partners and consulting service specializing in all areas post-acute. She has a degree both in Nursing and Social Work with a strong background in Oncology Nursing, Hospice and Home Health. Kathy is also a frequent webinar presenter. Be sure to check out her latest webinar Audits & ADR/TPE: How to Approach & Successfully Maneuver Through the Process. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Latest webinars by Kathy: https://bit.ly/36m4aKD
Ahearn Advisement: https://ahearnadvisors.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

S1 Ep6 - Strategic Planning During a Pandemic: How this Benefits Your Agency with Kathy Ahearn, RN, BSN, PHN
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The sixth episode covers Strategic Planning During a Pandemic: How this Benefits Your Agency.
Our speaker is Kathy Ahearn. She is the owner of Ahearn Advisement Partners and consulting service specializing in all areas post-acute. She has a degree both in Nursing and Social Work with a strong background in Oncology Nursing, Hospice and Home Health. Kathy is also a frequent webinar presenter. Be sure to check out her latest webinar Strategic Planning During a Pandemic: Predicting the Unpredictable. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.
Check out these links for more info!
Latest webinars by Kathy: https://bit.ly/2G7s0AL
Ahearn Advisement: https://ahearnadvisors.com/
Questions?: support@eewebinarnetwork.com
Follow us on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

S1 Ep5 - IDG Meetings: The Importance of Holistic/Interdisciplinary Care Models
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The fifth episode covers IDG Meetings. Our speaker today is the Executive Director of the Advanced Palliative Hospice Social Work certification organization, Gary Gardia. He will cover IDG meetings and the importance of holistic/interdisciplinary care models. Gary’s knowledge in the field brings a very real aspect to his teachings that healthcare workers can relate to. He gives real-life examples and applications that people can use in their daily work routines. He covers many challenging topics in a professional and easy to understand manner. Gary is truly a top-notch speaker and we are so thankful to have him share his expert knowledge on the podcast today.
Check out these links for more info!
Latest IDG webinar by Gary: https://bit.ly/2F3FnRJ
Gary’s Social Worker Series: https://bit.ly/304IaRE
Follow us on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars
Over 34 years ago, Gary began his hospice career as a volunteer. Since then he has worked in many capacities leading a variety of teams and departments including volunteers, social workers, bereavement, and education. Gary holds Masters Degrees in both Education and Social Work and is a Licensed Clinical Social Worker. He also holds the new Advanced Palliative Hospice Social Worker Certification (APHSW-C). Gary received the National Hospice and Palliative Care Organization’s (NHPCO) Heart of Hospice Award for developing innovative programs to meet the needs of caregivers and the bereaved and is the recipient of the national social work organization Social Work Hospice and Palliative Network (SWHPN) Award of Excellence in Professional Education. He is a frequent presenter and keynote speaker at state and national conferences and works as a consultant for various businesses and healthcare organizations. He is currently the Executive Director of the Advanced Palliative Hospice Social Work certification organization

S1 Ep4 - I’m Sorry to Hear That…” How to Respond More Effectively to Complaints
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information, and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The fourth episode is “I’m Sorry to Hear That…” How to Respond More Effectively to Complaints. We will cover three main areas: Listen, Apologize & Give. Our guest speaker and industry expert today is Susan Keane Baker. Susan is a dynamic speaker who provides practical techniques that can be implemented quickly. She works with healthcare organizations that want to be known for exceptional patient care and with people who want happier patients.
Podcasts listeners can enter to win her book “I’m Sorry to Hear That” by emailing support@eewebinarnetwork.com with podcast in the subject line and let us know what you enjoyed the most about today’s podcast. One lucky winner will be drawn randomly and will be announced on a future episode and contacted by email. Please note your email will not be used for any other purpose other than this podcast giveaway. Deadline to enter is 11/30/20.
Check out these links for more info!
Latest webinar by Susan: https://bit.ly/393YSVl
Susan’s website: https://www.susanbaker.com/
Connect with Susan on LinkedIn: https://www.linkedin.com/in/susankeanebaker
Email for book giveaway: support@eewebinarnetwork.com
Follow HHWN on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

S1 Ep3 - Hospice and Community Grief Support during COVID-19 Care for the Caregiver
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The third episode covers hospice and community grief support during COVID-19 care for the caregiver. Our first speaker today is Tom Zuba, international life coach, author, and speaker who is transforming the way we “do grief” worldwide. He is the author of Permission to Mourn and Becoming Radiant. Podcasts listeners can enter to win his book Permission to Mourn by emailing support@eewebinarnetwork.com with podcast in the subject line and let us know what you enjoyed the most about today’s podcast. One lucky winner will be drawn randomly and will be announced on a future episode and contacted by email. Please note your email will not be used for any other purpose other than this podcast giveaway. Deadline to enter is 10/31/20.
Our second speaker is Kathy Ahearn is the owner of Ahearn Advisement Partners and consults specializing in all areas post-acute. She has a degree both in Nursing and Social Work with a strong background in Oncology Nursing, Hospice and Home Health. Kathy is also a frequent webinar presenter. You can check out her latest webinar package on discharging live hospice patients here: https://bit.ly/2WvUdq6
Check out these links for more info!
Latest webinars by Kathy: https://bit.ly/2WvUdq6
Tom Zuba’s website: https://www.tomzuba.com/
Ahearn Advisement: https://ahearnadvisors.com/
Email for book giveaway: support@eewebinarnetwork.com
Follow us on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

S1 Ep2 - The Role of the Hospice Social Worker: Are you Covering All Your Bases?
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The second episode covers The Role of the Hospice Social Worker. Our speaker today is the Executive Director of the Advanced Palliative Hospice Social Work certification organization, Gary Gardia. He will cover the role of the hospice social worker, skills and interventions that are readily available, and how to raise the bar for social workers on the team. Gary’s knowledge in the field brings a very real aspect to his teachings that healthcare workers can relate to. He gives real-life examples and applications that people can use in their daily work routines. He covers many challenging topics in a professional and easy to understand manner. Gary is truly a top notch speaker and we are so thankful to have him share his expert knowledge on the podcast today.
Check out these links for more info!
Latest webinar by Gary: https://bit.ly/308RJPd
Volunteer Training Program: https://bit.ly/32fsUnI
Gary’s Social Worker Series: https://bit.ly/304IaRE
Follow us on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

S1 Ep1 - Embracing the Next COVID-19 Wave: What Every Agency Needs to Know
Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The first episode covers the next COVID-19 wave. What we know, what we can expect. and how to prepare. Chris Moore, Senior Director and Head of Immunology and Kathy Ahearn of Ahearn Advisement tackle this challenging topic. They deliver industry expert insights to essential workers to keep them safe and to prepare them for the next COVID-19 wave.
Check out these links for more info!
Kathy’s latest webinar on Marketing & Community Outreach for Fall 2020: Challenges & Opportunities for Hospice & Palliative Care: https://bit.ly/3gE6ws2
HHWN COVID-19 Resource Page: https://bit.ly/32bCuaS
Follow us on LinkedIn: https://www.linkedin.com/company/hhwn
Give us a like on Facebook: https://www.facebook.com/hhwnwebinars
Chris Moore is an Immunology group leader experienced in the discovery and development of novel antivirals and immunomodulators. Proven track record of building transformative pipelines with years of experience in leading multidisciplinary matrix teams, managing biologists and chemists, and developing scientific strategy and business plans. Experience leading programs from inception through clinical proof of concept. Numerous high impact publications in journals such as Nature and Cell Press.
Kathy Ahearn has a Bachelor’s in both Nursing and Social Work, and owns Ahearn Advisement Partners. With over 30 years working and serving the healthcare community the combination of nursing and social work has served her well. She has worked in a variety of post-acute care settings with an emphasis on home health and hospice, home infusion, homecare, and skilled nursing as a PICC and compliance expert. Kathy has a unique ability to identify agency challenges and opportunities, quickly providing education, support, and mentoring to organizations, guiding them to a new level of operation.