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HealthLeaderForge

HealthLeaderForge

By HealthLeaderForge

A podcast of in depth interviews with health leaders to share their experience and knowledge with future health leaders.

For more information see our homepage: www.healthleaderforge.org

Health Leader Forge is a production of the University of New Hampshire's College of Health and Human Services and the Northern New England Association of Healthcare Executives.
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Major General David Rubenstein, FACHE, US Army, Retired

HealthLeaderForgeMar 15, 2022

00:00
02:11:30
US Healthcare Systems - Lecture 12 - Cost, Quality, Access
Jun 08, 202301:02:55
US Healthcare Systems - Lecture 12 - Cost, Quality, Access
Jun 08, 202301:02:55
US Healthcare Systems - Lecture 11 - Special Populations
Jun 07, 202346:15
US Healthcare Systems - Lecture 11 - Special Populations
Jun 07, 202346:15
US Healthcare Systems - Lecture 10 - Long-Term Care
Jun 07, 202353:43
US Healthcare Systems - Lecture 10 - Long-Term Care
Jun 07, 202353:43
Health Systems - Lecture 9 - Managed Care
Jun 02, 202301:15:30
Health Systems - Lecture 9 - Managed Care
Jun 02, 202301:15:30
US Healthcare Systems - Lecture 8 - Inpatient Care
May 31, 202301:10:11
US Healthcare Systems - Lecture 8 - Inpatient Care
May 31, 202301:10:11
US Healthcare Systems - Lecture 7 - Outpatient Care
May 30, 202301:04:08
US Healthcare Systems - Lecture 7 - Outpatient Care
May 30, 202301:04:08
US Healthcare Systems - Lecture 4 - Health Services Professionals
May 30, 202356:14
US Healthcare Systems - Lecture 3 - Evolution of Healthcare in the US
May 30, 202301:39:39
US Healthcare Systems - Lecture 1 - Why study healthcare?
May 30, 202342:40
US Healthcare Systems - Lecture 6 - Healthcare Financing
May 30, 202301:28:48
US Healthcare System - Lecture 6 - Healthcare Financing (Video)
May 30, 202301:28:48
US Healthcare Systems - Lecture 5 - Part 2 of 2 - Medical Technology
May 29, 202349:41
US Healthcare Systems - Lecture 5 - Part 1 of 2 - Medical Technology
May 29, 202357:16
US Health Systems - Lecture 5, Part 2 of 2 - Medical Technology
May 29, 202349:41
US Healthcare Systems - Lecture 5 - Part 1 of 2 - Medical Technology
May 29, 202357:17
US Healthcare Systems - Lecture 4 - Health Services Professionals
May 29, 202355:29
US Healthcare Systems - Lecture 3 - Evolution of Healthcare in the US
May 22, 202301:39:39
US Healthcare Systems - Lecture 2 - defining health
May 22, 202301:10:58
US Healthcare Systems - Lecture 1 - why study healthcare
May 22, 202342:30
US Healthcare Systems - Lecture 2 - Defining Health
May 22, 202301:10:58
Dr. Jeffrey Fetter, Chief Medical Officer, New Hampshire State Hospital
Oct 25, 202201:31:15
Jason Dupuis, Chief Patient Experience Officer, PM Pediatrics Health
Sep 15, 202201:32:27
Dr. Bill Hudenko, PhD, Global Head of Mental Health at K Health
Aug 18, 202201:40:05
Colonel Tanya Peacock, Commander, BG Crawford F. Sams Army Health Clinic/MEDDAC-Japan

Colonel Tanya Peacock, Commander, BG Crawford F. Sams Army Health Clinic/MEDDAC-Japan

Colonel Peacock has had a fascinating career from being a medevac pilot flying black hawks to being the vice provost of the Army Medical Department’s facility for training the majority of medical specialties in the Army, to being the Commander of the BG Crawford F. Sams Army Health Clinic in Camp Zama Japan.

In this podcast, Colonel Peacock shares her career journey, what it was like to command a military clinic in a foreign country during a pandemic, and we conclude with advice for emerging leaders.

For more information see: https://healthleaderforge.blogspot.com/2022/07/colonel-tanya-peacock-commander-bg.html

Jul 16, 202248:33
Tyler Jamison, PhD, UNH Human Development and Family Studies
Jun 15, 202201:31:53
Major General David Rubenstein, FACHE, US Army, Retired

Major General David Rubenstein, FACHE, US Army, Retired

In this podcast I had the honor of interviewing Major General (retired) David Rubenstein. Among the many duties of his career, General Rubenstein was the commander of the Army Medical Department Center and School, which was the unit where I was an instructor before I retired from the Army, and he was also the chief of the Medical Service Corps, the Army branch that I served in for 23 years. Although I did not work directly with him on active duty, I can say that General Rubenstein was one of the most respected Medical Department generals I knew of during my career. While I only saw him at a distance while we were on active duty, over the last several years I have had the opportunity to get to know him post-retirement through our mutual interest in health administration education, and we had corresponded regularly about my RWL newsletter, so it was a real pleasure to get to interview him about his remarkable career.

For more information, please see our website: https://healthleaderforge.blogspot.com/2022/03/major-general-david-rubenstein-fache-us.html

Mar 15, 202202:11:30
Seoka Salstrom, PHD, Founder & Director, Hanover Center for Cognitive Behavioral Therapies

Seoka Salstrom, PHD, Founder & Director, Hanover Center for Cognitive Behavioral Therapies

Today’s guest is Dr. Seoka Salstrom, Founder & Director of the Hanover Center for Cognitive Behavioral Therapies, in Hanover, NH. Seoka has a phd in clinical psychology and specializes in evidence-based behavioral health interventions, with a special interest in anxiety and obsessive-compulsive disorders. In this podcast we discuss how she grew up in a house without electricity, how she found her way to psychology through a vision quest, her rigorous training in clinical psychology, and how she has founded not one but two successful practices, and finally what her long-term goals are in building a behavioral health practice in rural New Hampshire.

For more information see the episode page at https://healthleaderforge.blogspot.com/2022/01/seoka-salstrom-phd-founder-director.html

Feb 01, 202201:26:19
Anita Tucker, PhD, MSW, LICSW, Department of Social Work, University of New Hampshire

Anita Tucker, PhD, MSW, LICSW, Department of Social Work, University of New Hampshire

Today’s guest is my colleague Dr. Anita Tucker, professor of Social Work, and associate director of the Outdoor Behavioral Healthcare (OBH) Center here at the University of New Hampshire. She is also a co-author of the recent textbook, Adventure Group Therapy: An Experiential Approach to Treatment. Anita was an early practitioner of adventure group therapy in the Social Work field, and through her research she has been a leader in developing the practice.

In this podcast we talk about Anita’s journey to the field of Social Work, and specifically adventure group therapy. We conclude with a discussion of the Facilitated Wave Theory that is the basis for her recent book.

For more information, please see our website: https://healthleaderforge.blogspot.com/2021/12/anita-tucker-phd-msw-licsw-department.html 

Jan 03, 202201:33:36
Andrew Calkins, CEO of Sage Family of Companies

Andrew Calkins, CEO of Sage Family of Companies

Today’s guest is Andrew Calkins, the CEO of Sage Family of Companies. Andrew has extensive experience as a healthcare executive in a wide range of healthcare delivery organizations including long-term care, hospice, home health, and outpatient mental health. In this podcast, we talk about how he went from a clerk in the mailroom to managing complex, geographically dispersed organizations. Andrew’s career journey put him in contact with several private equity firms as he went through numerous mergers and acquisitions. We talk about what it is like to lead through a sale, and we talk about how private equity operates. I think one of the key take-aways from Andrew’s story, especially for early careerists, is how important professional reputation is, and how important it is to build a strong professional network.

For more information, see our website: https://healthleaderforge.blogspot.com/2021/11/andrew-calkins-ceo-of-sage-family-of.html 


Nov 20, 202101:29:30
Dr. Neil Meehan, Chief Physician Executive, Exeter Health Resources (abridged)

Dr. Neil Meehan, Chief Physician Executive, Exeter Health Resources (abridged)

Today’s  guest is Dr. Neil Meehan, the Chief Physician Executive of Exeter  Health Resources. Dr. Meehan is a board-certified Emergency Medicine  physician, and was the driving force behind the creation of the New  Hampshire Physician Leadership Development Program, a joint effort  between the New Hampshire Medical Society, the New Hampshire Hospital  Association, and the University of New Hampshire.

In this podcast we discuss Dr. Meehan’s own journey from living in a  music studio above a peanut butter factory through medical school,  residency, and his own development as a physician leader. We discuss in  detail what the medical school and residency experiences are like  because the New Hampshire Physician Leadership Development Program has a  unique flavor based on Dr. Meehan’s own experience of medical training,  as well as his observations about how physician training creates some  specific challenges for physicians who want to transition from lead  clinician to clinician-leader.

I have been part of the Physician Leadership program since its  inception, so it was fun to talk with Neil and capture some of the  stories and insight I have heard him share over the last few years.

This is the abridged version of the interview. In this version of the interview, I cut out our discussion of medical school and residency and what it is like to become a physician. If you would like to listen to the full version, please go to https://anchor.fm/healthleaderforge/episodes/Dr--Neil-Meehan--Chief-Physician-Executive--Exeter-Health-Resources-e13luf0 

Jul 15, 202145:00
Dr. Neil Meehan, Chief Physician Executive, Exeter Health Resources

Dr. Neil Meehan, Chief Physician Executive, Exeter Health Resources

Today’s guest is Dr. Neil Meehan, the Chief Physician Executive of Exeter Health Resources. Dr. Meehan is a board-certified Emergency Medicine physician, and was the driving force behind the creation of the New Hampshire Physician Leadership Development Program, a joint effort between the New Hampshire Medical Society, the New Hampshire Hospital Association, and the University of New Hampshire.

In this podcast we discuss Dr. Meehan’s own journey from living in a music studio above a peanut butter factory through medical school, residency, and his own development as a physician leader. We discuss in detail what the medical school and residency experiences are like because the New Hampshire Physician Leadership Development Program has a unique flavor based on Dr. Meehan’s own experience of medical training, as well as his observations about how physician training creates some specific challenges for physicians who want to transition from lead clinician to clinician-leader.

I have been part of the Physician Leadership program since its inception, so it was fun to talk with Neil and capture some of the stories and insight I have heard him share over the last few years.

Jul 15, 202101:25:33
COVID-19: What We Learned - Staffing & People Resources
Mar 15, 202101:00:20
Mary Helen McSweeney, Long-Term Care Educator and Author

Mary Helen McSweeney, Long-Term Care Educator and Author

Today’s guest is Mary Helen McSweeney-Feld. Mary Helen is an associate professor at Towson University in the Department of Health Sciences. Mary Helen is the author of one of the leading textbooks in the field of long-term care, Dimensions of Long-Term Care: An Introduction, and is a recognized leader in long-term care education nationally.

In this podcast I talk with Mary Helen about her journey from an early interest in political science and international affairs to discovering the nascent field of health economics in the 80’s, and her transition to an interest in long-term care as a result of having to care for both her father and father-in-law when they suffered from debilitating terminal illnesses. Mary Helen makes a passionate case for long-term care, pointing out the economic opportunities for entrepreneurs, as well as young people looking for a meaningful and well compensated career.

For more information, please see our web site, Http://healthleaderforge.org 

Jan 15, 202101:24:47
Steve Ahnen, President & CEO, New Hampshire Hospital Association
Dec 15, 202001:21:57
Chris Sloan, COO, Capital Medical Center (full)

Chris Sloan, COO, Capital Medical Center (full)

Today’s guest is Chris Sloan, the Chief Operating Officer of Capital Medical Center in Olympia, Washington. Capital Medical Center is a 107-bed hospital with about 600 employees. It is part of LifePoint Health, a for-profit hospital system headquartered in Brentwood, Tennessee.

Chris joined Capital Medical Center after retiring from the Army Medical Service Corps in September of 2019, with 23 years of service as a military medical logistician and hospital administrator. During his service he deployed to Kosovo and Iraq, and ended his career as the Chief Operating Officer for Madigan Army Medical Center, one of the Army’s largest hospitals.

In this podcast we talk about Chris’s military career, transition to leadership in the civilian sector, his leadership philosophy, and, since this interview was originally recorded in October of 2020, the impact of the COVID-19 pandemic.

for more information, please see our website: http://healthleaderforge.org

Nov 15, 202001:19:40
Chris Sloan, COO, Capital Medical Center (abridged)

Chris Sloan, COO, Capital Medical Center (abridged)

Today’s guest is Chris Sloan, the Chief Operating Officer of Capital Medical Center in Olympia, Washington. Capital Medical Center is a 107-bed hospital with about 600 employees. It is part of LifePoint Health, a for-profit hospital system headquartered in Brentwood, Tennessee.

Chris joined Capital Medical Center after retiring from the Army Medical Service Corps in September of 2019, with 23 years of service as a military medical logistician and hospital administrator. During his service he deployed to Kosovo and Iraq, and ended his career as the Chief Operating Officer for Madigan Army Medical Center, one of the Army’s largest hospitals.

In this podcast we talk about Chris’s military career, transition to leadership in the civilian sector, his leadership philosophy, and, since this interview was originally recorded in October of 2020, the impact of the COVID-19 pandemic.

For more information, see our website: http://healthleaderforge.org 

Nov 15, 202049:47
Learned the Hard Way: A Model of Executive Leadership Competencies
Oct 15, 202028:59
Arthur Mathisen, President, Memorial Hospital (abridged)

Arthur Mathisen, President, Memorial Hospital (abridged)

Today’s guest is Art Mathisen, the President of Memorial Hospital in North Conway, New Hampshire. Memorial Hospital is part of the MaineHealth system, the largest integrated healthcare system in Maine. Memorial Hospital is the only member hospital not located in Maine. Art had a first career in the US Army as a Medical Service Corps officer, and retired after twenty years as a lieutenant colonel. In this podcast we talk about his military career, his transition to civilian leadership, and his experiences with Bon Secours Health System in Virginia, his time as CEO of Copley Hospital in Vermont, and his leadership at Memorial Hospital, and what it is like leading a critical access hospital that is part of a larger healthcare system.

Sep 15, 202001:00:35
Arthur Mathisen, President, Memorial Hospital (full)

Arthur Mathisen, President, Memorial Hospital (full)

Today’s guest is Art Mathisen, the President of Memorial Hospital in North Conway, New Hampshire. Memorial Hospital is part of the MaineHealth system, the largest integrated healthcare system in Maine. Memorial Hospital is the only member hospital not located in Maine. Art had a first career in the US Army as a Medical Service Corps officer, and retired after twenty years as a lieutenant colonel. In this podcast we talk about his military career, his transition to civilian leadership, and his experiences with Bon Secours Health System in Virginia, his time as CEO of Copley Hospital in Vermont, and his leadership at Memorial Hospital, and what it is like leading a critical access hospital that is part of a larger healthcare system.

Sep 15, 202001:41:07
Richard Corder, Managing Director, TiER1 Performance Solutions

Richard Corder, Managing Director, TiER1 Performance Solutions

Today’s guest is Richard Corder, a healthcare consultant and Managing Director at the management consulting firm TiER 1 Performance Solutions. In this podcast we discuss Richard’s journey from his start as an apprentice in the hotel industry in London, England, following his heart to Boston, Massachusetts, his decision to enter the healthcare industry after his own experience as an inpatient, how he applied lessons he learned from the hospitality industry to become an expert on patient experience, and ultimately his move into healthcare consulting. We conclude the podcast with a discussion about leadership and mentorship.

Aug 15, 202001:34:19
Vanessa Druskat, PhD, Associate Professor Of Organziational Behavior And Managment - Full
Jul 15, 202001:29:14
Vanessa Druskat, PhD, Associate Professor Of Organziational Behavior And Managment - Abridged
Jul 15, 202040:59
LTC Jarrod McGee, Commander, 11th Field Hospital (abridged)

LTC Jarrod McGee, Commander, 11th Field Hospital (abridged)

If you were paying attention to the news about the COVID-19 pandemic in New York City you will remember that two Army field hospitals deployed to provide support to the beleaguered health system. Today’s guest is LTC Jarrod McGee, commander of the 11th Field Hospital. In this podcast we discuss what a field hospital is, what its capabilities are, and what it’s like to move one from Ft. Hood, Texas to New York City with only a few days’ notice. This interview focuses mostly on the logistics of the movement to give listeners a sense of what it takes to accomplish something this complex and make it look easy.

In the full length version of the interview we follow the discussion of the 11th Field Hospital’s mission with a discussion of LTC McGee’s career – he started out in the Army as a combat engineer “running around the woods and blowing things up” to later getting a commission as an Army Medical Service Corps officer and becoming a health services comptroller, so he has had a varied and interesting career. He is also the Army Regent for the American College of Healthcare Executives, so we talk about the importance of professional organizations, and how his ACHE contacts actually helped provide intelligence as he brought his unit into New York. We conclude with a discussion about leadership.
Jun 15, 202049:53
LTC Jarrod McGee, Commander, 11th Field Hospital (full length)

LTC Jarrod McGee, Commander, 11th Field Hospital (full length)

If you were paying attention to the news about the COVID-19 pandemic in New York City you will remember that two Army field hospitals deployed to provide support to the beleaguered health system. Today’s guest is LTC Jarrod McGee, commander of the 11th Field Hospital. In this podcast we discuss what a field hospital is, what its capabilities are, and what it’s like to move one from Ft. Hood, Texas to New York City with only a few days’ notice. This interview focuses mostly on the logistics of the movement to give listeners a sense of what it takes to accomplish something this complex and make it look easy.

In the full length version of the interview we follow the discussion of the 11th Field Hospital’s mission with a discussion of LTC McGee’s career – he started out in the Army as a combat engineer “running around the woods and blowing things up” to later getting a commission as an Army Medical Service Corps officer and becoming a health services comptroller, so he has had a varied and interesting career. He is also the Army Regent for the American College of Healthcare Executives, so we talk about the importance of professional organizations, and how his ACHE contacts actually helped provide intelligence as he brought his unit into New York. We conclude with a discussion about leadership.
Jun 15, 202001:29:16
Quarantine Graduation Special
May 15, 202029:57
Brian Hall, President Of Physicians Resources LTD
Apr 15, 202001:18:11
Mark Mellott, Senior Director, Cerner Corporation

Mark Mellott, Senior Director, Cerner Corporation

Today’s guest is Mark Mellott, a senior director with the Cerner Corporation. Prior to joining Cerner in 2017, Mark served in the Army first as a combat medic, and later as a Medical Service Corps officer specializing in health information systems management. He describes the field of health information systems management as the confluence of people, problems, and technology, and it was helping people solve problems through the appropriate and efficient use of technology that drew him to the field. In particular, some fifteen years ago Mark began thinking about the problem of electronic health records in combat zones and how to ensure the information about injured soldiers was being captured and preserved. Mark had observed this problem during his deployments to Kosovo and Iraq. This passion led him to earn a PhD in policy and to deploy to Afghanistan to test his theories. After retiring from the Army, he followed his passion for improving medical records to the Cerner Corporation where he is part of the team working to deploy an integrated electronic medical record to both the Department of Defense and Veterans Administration.
Mar 15, 202001:26:11
Eileen Keefe, CNO, Parkland Medical Center
Feb 05, 202001:02:59
LTC Amy Thompson, Division Surgeon, 101st Airborne (abridged)

LTC Amy Thompson, Division Surgeon, 101st Airborne (abridged)

Today’s guest is Lieutenant Colonel Amy Thompson, the Division Surgeon for the 101st Airborne Division. The 101st Airborne Division is one of the Army’s most storied units, having played critical roles during World War II on D-Day, the Battle of the Bulge, and other history changing moments. The 101st is currently located at Ft. Campbell, Kentucky, but its units are deployed all around the world.

LTC Thompson is a board-certified pediatrician with a fellowship in adolescent medicine, focused on young adults. As she notes in the podcast, more than half of the Army is under 25, so her specialty is actually perfect for her mission of taking care of soldiers. As you listen to LTC Thompson’s story, I think you will be struck by the level of commitment she has demonstrated to her mission of taking care of soldiers, volunteering to serve in challenging and dangerous environments when she could easily choose to remain in a hospital or clinic. In the podcast the themes of mission, service, and endurance repeat, and we conclude with a discussion of servant leadership.
Jan 15, 202048:30
LTC Amy Thompson, Division Surgeon, 101st Airborne

LTC Amy Thompson, Division Surgeon, 101st Airborne

Today’s guest is Lieutenant Colonel Amy Thompson, the Division Surgeon for the 101st Airborne Division. The 101st Airborne Division is one of the Army’s most storied units, having played critical roles during World War II on D-Day, the Battle of the Bulge, and other history changing moments. The 101st is currently located at Ft. Campbell, Kentucky, but its units are deployed all around the world.

LTC Thompson is a board-certified pediatrician with a fellowship in adolescent medicine, focused on young adults. As she notes in the podcast, more than half of the Army is under 25, so her specialty is actually perfect for her mission of taking care of soldiers. As you listen to LTC Thompson’s story, I think you will be struck by the level of commitment she has demonstrated to her mission of taking care of soldiers, volunteering to serve in challenging and dangerous environments when she could easily choose to remain in a hospital or clinic. In the podcast the themes of mission, service, and endurance repeat, and we conclude with a discussion of servant leadership.
Jan 15, 202001:37:01
Steve Roach, President & CEO, Marlborough Hospital
Dec 15, 201901:06:11
Aimee Giglio, CHRO, Dartmouth-Hitchcock Health (abridged)

Aimee Giglio, CHRO, Dartmouth-Hitchcock Health (abridged)

Today’s guest is Aimee Giglio, the Chief Human Resource Officer for Dartmouth-Hitchcock Health System. The Dartmouth-Hitchcock Health System is a large health system based in New Hampshire with more than 14,000 employees.

Like many executives I talk to, Aimee didn’t start out in the human resources field. Her undergraduate work and early career was in the field of social work. Her journey to being the chief human resource officer for the largest employer in the state of New Hampshire after the state government is interesting, and the topic of the first part of the interview. We then discuss managing the human resources function for a major medical center and coordinating human resources strategy across a large system. We conclude with a conversation about leadership.

This is the abridged version of the recording. There is also a full length version available. Please see our web site, http;//healthleaderforge.org for more information.
Nov 15, 201937:46
Aimee Giglio, CHRO, Dartmouth-Hitchcock Health (full length)
Nov 15, 201901:10:41
Stephanie Nadolny, VP of Hospital Operations, Spaulding Rehabilitation Hospital Cape Cod (abridged)
Oct 15, 201948:04
Stephanie Nadolny, VP of of Hospital Operations, Spaulding Rehabilitation Hospital Cape Cod (full)
Oct 15, 201901:16:25
Lisa Couture, Executive Director, Krempels Center (abridged)
Sep 15, 201942:04
Lisa Couture, Executive Director, Kremples Center (full length)
Sep 15, 201901:23:52
Sean Stevenson, SVP of Operations for New England, Genesis HealthCare (Abridged)
Aug 20, 201901:07:23
Sean Stevenson, SVP of Operations for New England, Genesis HealthCare
Aug 20, 201901:47:15
Jake Poore, President and Chief Experience Officer, Integrated Loyalty Systems
Jul 15, 201901:00:11
Jake Poore, President and Chief Experience Officer, Integrated Loyalty Systems (full length)
Jul 15, 201901:22:22
Marie Vienneau, President and CEO, Mayo Hospital (abridged)

Marie Vienneau, President and CEO, Mayo Hospital (abridged)

Today’s guest is Marie Vienneau, the President and CEO of Mayo Hospital in Dover Foxcroft, Maine. Mayo Hospital is a critical access hospital in rural central Maine. Mayo Hospital is the primary hospital for the 17,000 residents of Piscataquis county, spread over a land mass roughly the size of Connecticut.

Prior to coming to Mayo Hospital, Marie worked at Millinocket Regional Hospital, in her home town of Millinocket, Maine, where she rose from staff nurse to President and CEO. During her tenure, like much of rural Maine, the two paper mills that were the economic engines of her community closed down. We talk at length about what it is like leading a non-profit community hospital during a time of economic downturn, and how she led the organization and worked with the community to care for her fellow residents.

Marie has been the President and CEO of Mayo Hospital since 2014. Mayo Hospital has a unique governance structure: it is a quasi-governmental entity governed by a Hospital Administrative District, which I was not familiar with. We discuss how this governance structure is different from the typical non-profit hospital’s governance structure and the challenges of working in this different environment. Mayo Hospital is currently in negotiations to merge with Northern Light Health, formerly the Eastern Maine Health System, one of the three largest health systems in Maine, and we discuss some of the challenges of going through a merger process. We close on a discussion of leadership.

The full-length interview runs about 90 minutes. I have produced an abridged version that runs about an hour. This is the abridged version. If you’d like to listen to the full-length version, please see our web site,
healthleaderforge.org for the link.
Jun 16, 201901:01:48
Marie Vienneau, President and CEO, Mayo Hospital (full length)

Marie Vienneau, President and CEO, Mayo Hospital (full length)

Today’s guest is Marie Vienneau, the President and CEO of Mayo Hospital in Dover Foxcroft, Maine. Mayo Hospital is a critical access hospital in rural central Maine. Mayo Hospital is the primary hospital for the 17,000 residents of Piscataquis county, spread over a land mass roughly the size of Connecticut.

Prior to coming to Mayo Hospital, Marie worked at Millinocket Regional Hospital, in her home town of Millinocket, Maine, where she rose from staff nurse to President and CEO. During her tenure, like much of rural Maine, the two paper mills that were the economic engines of her community closed down. We talk at length about what it is like leading a non-profit community hospital during a time of economic downturn, and how she led the organization and worked with the community to care for her fellow residents.

Marie has been the President and CEO of Mayo Hospital since 2014. Mayo Hospital has a unique governance structure: it is a quasi-governmental entity governed by a Hospital Administrative District, which I was not familiar with. We discuss how this governance structure is different from the typical non-profit hospital’s governance structure and the challenges of working in this different environment. Mayo Hospital is currently in negotiations to merge with Northern Light Health, formerly the Eastern Maine Health System, one of the three largest health systems in Maine, and we discuss some of the challenges of going through a merger process. We close on a discussion of leadership.

The full-length interview runs about 90 minutes. I have produced an abridged version that runs about an hour. This is the full-length version. If you’d like to listen to the abridged version, please see our web site,
healthleaderforge.org for the link.
Jun 15, 201901:25:42
Chris DiNicola, COO, Process Recovery Center
May 15, 201902:32:38
Chris DiNicola, COO, Process Recovery Center (abridged)
May 15, 201901:21:09
Semra Aytur, PhD, MPH, Associate Professor of Health Management and Policy
Apr 15, 201901:44:07
Semra Aytur, PhD, MPH, Associate Professor of Health Management and Policy (Abridged)
Apr 15, 201956:25
Alex Walker, Executive Vice President and COO, Catholic Medical Center
Mar 15, 201901:19:45
Heather Staples Lavoie, President of Geneia
Feb 15, 201901:17:28
Joel Hornberger, Chief Strategy Officer, Cherokee Health Systems
Jan 15, 201901:20:18
Jeffrey Hughes, Chief Strategy Officer, Wentworth-Douglass Hospital
Apr 15, 201801:03:23
Jeffrey Hughes, Chief Strategy Officer, WDH (abridged)
Apr 15, 201835:57
Dr. Teresa Leverett, DO, Founder, Freedom Family Practice

Dr. Teresa Leverett, DO, Founder, Freedom Family Practice

Today's guest is Dr. Teresa Leverett, the founder of Freedom Family Practice in Portsmouth, New Hampshire. Freedom Family Practice is a family practice clinic that runs under a model called Direct Primary Care (DPC). In this podcast, we talk about what DPC is, and how it is allowing physicians and patients alike to have a different health care delivery experience. Recent UNH graduate Sameer Panasar returns to guest host this episode.
Mar 15, 201801:05:16
COL Jean M. Barido, Commander, Public Health Command - Central
Feb 15, 201801:08:22
Mary Lowry, Administrative Director, Center for Telehealth, Dartmouth-Hitchcock Health System
Jan 15, 201801:11:26
Stephen Kasabian, Chief Administrative Officer, Maine Medical Partners (full length)

Stephen Kasabian, Chief Administrative Officer, Maine Medical Partners (full length)

Today's guest is Stephen Kasabian, Chief Administrative Officer for Maine Medical Partners (MMP) in Portland, Maine. Maine Medical Partners is a large, multi-specialty practice with over 500 physicians and is a subsidiary of Maine Medical Center. Steve was MMP Employee #1, and has overseen the growth of the organization since its inception.

Steve is a graduate of our own HMP program, and in this podcast we trace his career from UNH through to his leadership at MMP. We discuss the challenges and opportunities faced by healthcare organizations, and those in and around southern Maine. We conclude with a discussion about leadership.

for more information, please see our web site, http:/healthleaderforge.org
Dec 15, 201701:26:03
Stephen Kasabian, Chief Administrative Officer, Maine Medical Partners (edited)

Stephen Kasabian, Chief Administrative Officer, Maine Medical Partners (edited)

Today's guest is Stephen Kasabian, Chief Administrative Officer for Maine Medical Partners (MMP) in Portland, Maine. Maine Medical Partners is a large, multi-specialty practice with over 500 physicians and is a subsidiary of Maine Medical Center. Steve was MMP Employee #1, and has overseen the growth of the organization since its inception.

Steve is a graduate of our own HMP program, and in this podcast we trace his career from UNH through to his leadership at MMP. We discuss the challenges and opportunities faced by healthcare organizations, and those in and around southern Maine. We conclude with a discussion about leadership.

To learn more, please see our web-site, http:/healthleaderforge.org
Dec 15, 201701:01:58
Timothy King, VP of Business Development, G. Greene Construction
Nov 15, 201701:14:02
Samantha O'Neill, VP of HR, The Elliot Health System
Oct 15, 201701:04:40
John W. Polanowicz, EVP of the Hospital Services Group, Steward Health Care
Sep 15, 201701:20:46
John W. Polanowicz, EVP of the Hospital Services Group, Steward Health Care (Abridged)
Sep 15, 201701:05:07
Sean Tracey, Founder, CEO, and Creative Director of Sean Tracey Associates

Sean Tracey, Founder, CEO, and Creative Director of Sean Tracey Associates

Today’s guest is Sean Tracey, the founder, CEO, and creative director of Sean Tracey Associates, a full service marketing and brand strategy firm located in Portsmouth, New Hampshire. I spoke with Sean because over the years his firm has worked extensively with healthcare organizations, helping them craft their internal and external brands and marketing strategies. In this podcast we talk in particular about his work with Wentworth-Douglass Hospital, but Sean has worked with a many other healthcare organizations including developing the Tufts Health Freedom Plan brand with Tufts Health and Granite Health, Boston Children’s Hospital, and Hartford Health. He is currently working with the newly formed North Country Healthcare, whose CEO, Warren West has been a previous guest on the Forge. Sean has also worked with large, national brands such as Sears and MasterCard.

This was a fun interview because Sean has done so many diverse and interesting things in his career, including being a jazz trumpeter, producing a TV show called, "The Best of New England", and making a feature length documentary called, “The Jesus Guy”.

One of the things I found most interesting was our conversation about leadership in an industry where most organizations are project-based, and teams may form for a day or many years, depending on the length of the project. We close on a discussion about developing a personal brand, which I think is particularly valuable for any professional to think about.

for more information, please see our website,
healthleaderforge.org
Aug 15, 201701:31:49
Sean Tracey, Founder, CEO, and Creative Director of Sean Tracey Associates (edited)

Sean Tracey, Founder, CEO, and Creative Director of Sean Tracey Associates (edited)

Today’s guest is Sean Tracey, the founder, CEO, and creative director of Sean Tracey Associates, a full service marketing and brand strategy firm located in Portsmouth, New Hampshire. I spoke with Sean because over the years his firm has worked extensively with healthcare organizations, helping them craft their internal and external brands and marketing strategies. In this podcast we talk in particular about his work with Wentworth-Douglass Hospital, but Sean has worked with a many other healthcare organizations including developing the Tufts Health Freedom Plan brand with Tufts Health and Granite Health, Boston Children’s Hospital, and Hartford Health. He is currently working with the newly formed North Country Healthcare, whose CEO, Warren West has been a previous guest on the Forge. Sean has also worked with large, national brands such as Sears and MasterCard.

This was a fun interview because Sean has done so many diverse and interesting things in his career, including being a jazz trumpeter, producing a TV show called, "The Best of New England", and making a feature length documentary called, “The Jesus Guy”.

One of the things I found most interesting was our conversation about leadership in an industry where most organizations are project-based, and teams may form for a day or many years, depending on the length of the project. We close on a discussion about developing a personal brand, which I think is particularly valuable for any professional to think about.

for more information, please see our website,
healthleaderforge.or
Aug 15, 201701:02:17
Joni Spring, Director of Outpatient Nursing & Clinic Operations, DHMC
Jul 15, 201701:47:25
Joni Spring, Director of Outpatient Nursing and Clinic Operations for DHMC (edited)

Joni Spring, Director of Outpatient Nursing and Clinic Operations for DHMC (edited)

Today’s guest is Joni Spring, the Director of Outpatient Nursing and Clinic Operations for Dartmouth-Hitchcock Medical Center. Dartmouth-Hitchcock Medical Center is a large academic medical center, and Joni’s responsibilities include all of the outpatient nursing operations.

Joni has had over 30 years of experience as nurse, most of that time as a nurse leader and nurse executive. In this podcast we talk about Joni’s passion for nursing, a field she always knew was going to be her life’s work from the time she was a small child.

I really enjoyed talking with Joni because she is clearly an authentic leader. She is quite candid in the interview about her many successes as well as some of her most difficult failures. Her story is well worth listening to. I hope you enjoy it as much as I did.

This is the abridged version of my interview with Joni. I had a really tough time cutting from the full length version because she shares so much interesting insight both into being a nurse and a healthcare executive. If you have the time, I would recommend listening to the full length version.
Jul 15, 201701:14:51
MG Thomas R. Tempel, Jr., CG of the Regional Medical Command - Central (edited)

MG Thomas R. Tempel, Jr., CG of the Regional Medical Command - Central (edited)

Today’s guest is Major General Thomas R. Tempel, Jr., the Commanding General of the U.S. Army Regional Health Command – Central, and the Chief of the US Army Dental Corps. The Regional Health Command - Central is one of four geographic commands in the US Army Medical Department. The Regional Health Command - Central is the largest geographic command, and covers from Louisiana to Minnesota in the east and Southern California to Idaho in the west. It includes fourteen subordinate commands, including 12 hospitals and outpatient clinics, as well as the Dental Command - Central and the Public Health Command - Central. The Command provides care for more than 440,000 military beneficiaries, and in 2016 delivered 5.8 million clinic visits, 7,600 live births, and 57,000 admissions.

Major General Tempel is a third generation member of the Army Medical Department. He entered active duty in 1991 as an Army dentist, serving with a variety of operational units including the 1st Special Forces, and commanded the 464th Dental Company while deployed to Iraq in support of Operation Iraqi Freedom. He later served in a series of clinical leadership roles including the Commander of the US Army Dental Command and the Commander of the Western Regional Medical Command before coming to his current role.

I really enjoyed talking with Major General Tempel about his unusual career. We conclude with a brief discussion about his leadership philosophy, but I think you will get a sense of the kind of leader he is throughout the interview.

For more information about this podcast, please see our web site,
healthleaderforge.org
Jun 15, 201701:02:18
MG Thomas R. Tempel, Jr., CG of the Regional Medical Command - Central

MG Thomas R. Tempel, Jr., CG of the Regional Medical Command - Central

Today’s guest is Major General Thomas R. Tempel, Jr., the Commanding General of the U.S. Army Regional Health Command – Central, and the Chief of the US Army Dental Corps. The Regional Health Command - Central is one of four geographic commands in the US Army Medical Department. The Regional Health Command - Central is the largest geographic command, and covers from Louisiana to Minnesota in the east and Southern California to Idaho in the west. It includes fourteen subordinate commands, including 12 hospitals and outpatient clinics, as well as the Dental Command - Central and the Public Health Command - Central. The Command provides care for more than 440,000 military beneficiaries, and in 2016 delivered 5.8 million clinic visits, 7,600 live births, and 57,000 admissions.

Major General Tempel is a third generation member of the Army Medical Department. He entered active duty in 1991 as an Army dentist, serving with a variety of operational units including the 1st Special Forces, and commanded the 464th Dental Company while deployed to Iraq in support of Operation Iraqi Freedom. He later served in a series of clinical leadership roles including the Commander of the US Army Dental Command and the Commander of the Western Regional Medical Command before coming to his current role.

I really enjoyed talking with Major General Tempel about his unusual career. We conclude with a brief discussion about his leadership philosophy, but I think you will get a sense of the kind of leader he is throughout the interview.

For more information about this podcast, please see our web site,
healthleaderforge.org
Jun 15, 201701:17:44
Gregory A. White, CPA, CEO of Lamprey Health Care
May 16, 201759:57
Richard Silveria, SVP of Finance and System CFO, Boston Medical Center (full length)
May 01, 201701:51:44
Richard W Silveria, SVP of Finance and System CFO, Boston Medical Center
May 01, 201701:08:55
Sue DeMarco, Director of Organizational Development, Exeter Health Resources
Apr 15, 201701:12:42
Dr. Skip Homicz, DDS, FAGD, Dental Director, Families First Health and Support Center
Apr 01, 201701:14:30
Dr. Skip Homicz, DDS, Dental Director, Families First Health and Support Center (edited)
Apr 01, 201759:49
Warren K West, CEO, North Country Healthcare
Mar 15, 201701:18:51
Warren West, CEO, North Country Healthcare (edited)
Mar 15, 201759:19
Brig. Gen. Jeffrey J. Johnson, Commander, Brooke Army Medical Center
Mar 01, 201701:17:23
BG Jeffrey J. Johnson, Commander, Brooke Army Medical Center (edited)
Mar 01, 201701:03:55
Sam Shields, Director, Operational Excellence, Dartmouth-Hitchcock

Sam Shields, Director, Operational Excellence, Dartmouth-Hitchcock

Today’s guest is Sam Shields, the Director of Operational Excellence at Dartmouth-Hitchcock Health System. In his role as Director, Sam provides leadership and strategic planning for the Value Institute. He has oversight of Performance Improvement, the Project Management Office, and the Value Institute Learning Center. He is responsible for developing programs and partnerships to improve patient outcomes and drive the organizational culture of the largest system in New Hampshire, with a reach of over 2 million people, toward operational excellence.

In this podcast we talk about Sam’s career, which began as a chemical engineer working in specialty chemicals. Through experiences in a variety of manufacturing and production roles, Sam became an expert in supply chain management and quality and performance improvement. Like many of my guests, Sam’s road to serving in health care was circuitous. When he joined the Dartmouth-Hitchcock team in 2009 and returned again in 2013, he brought his extensive and diverse experience to bear on improving the functioning of the organization.
Feb 15, 201701:28:28
(Abridged) Sam Shields, Director, Operational Excellence, Dartmouth-Hitchcock
Feb 15, 201701:05:10
Thomas C. Lavallee, COO, Alliance Health Management Services

Thomas C. Lavallee, COO, Alliance Health Management Services

Today’s guest is Thomas Lavallee, the Chief Operating Officer of Alliance Health Management Services. As the COO of Alliance Health Management Services, Tom oversees four skilled nursing facilities that provide both short term rehabilitation and long term care. In his role, Tom is charged with both running the day-to-day operations of the organization as well as exploring growth opportunities.

In this podcast we talk about Tom’s 25 year journey in skilled nursing and long term care, and discuss the future of both the industry and his organization.

I really enjoyed my conversation with Tom because he gives a view of the competitive nature of the long term care market and how the health reform is impacting the industry. He makes a compelling argument for early careerists to consider the field of long term care. I have produced two versions of this podcast – an extended version that includes are complete conversation, and an abridged version.

This is the extended version. If you would like to listen to the extended version, please see our web site.
Feb 01, 201701:24:29
(Abridged) Thomas C. Lavallee, COO, Alliance Health Management Services

(Abridged) Thomas C. Lavallee, COO, Alliance Health Management Services

Today’s guest is Thomas Lavallee, the Chief Operating Officer of Alliance Health Management Services. As the COO of Alliance Health Management Services, Tom oversees four skilled nursing facilities that provide both short term rehabilitation and long term care. In his role, Tom is charged with both running the day-to-day operations of the organization as well as exploring growth opportunities.

In this podcast we talk about Tom’s 25 year journey in skilled nursing and long term care, and discuss the future of both the industry and his organization.

I really enjoyed my conversation with Tom because he gives a view of the competitive nature of the long term care market and how the health reform is impacting the industry. He makes a compelling argument for early careerists to consider the field of long term care. I have produced two versions of this podcast – an extended version that includes are complete conversation, and an abridged version.

This is the abridged version. If you would like to listen to the extended version, please see our web site.
Feb 01, 201701:00:27
(Abridged) Gary R. Ulicny, President and CEO of the Shepherd Center

(Abridged) Gary R. Ulicny, President and CEO of the Shepherd Center

Today’s guest is Dr. Gary Ulicny, the President and CEO of the Shepherd Center. The Shepherd Center is a 152-bed not-for-profit specialty hospital in Atlanta, Georgia. The Center serves persons with spinal cord injuries, acquired brain injuries and a variety of neuromuscular diseases. Services include intensive care, acute medical, acute rehabilitation, post acute and outpatient services. The Shepherd Center operates with a budget of over $190 million and over 1,400 employees. During Gary’s 22-year tenure, the Shepherd Center was ranked one of the best rehabilitation hospitals in the nation for 14 years by US News & World Report, and is the largest hospital of its kind in the country. In this podcast we talk about Gary’s career, starting with his early interest in special education, his move into psychology, and ultimately into rehabilitation medicine, with a detour early on as a commercial fisherman. I really enjoyed my conversation with Gary and I think early careerists can learn a lot from this wide-ranging conversation. I have produced two versions of this podcast - an extended version of the interview that includes our complete conversation and an abridged version. You are listening to the abridged version. If you would like to listen to the extended version, please check our website for the link. http://healthleaderforge.org
Jan 14, 201701:04:06
Gary R. Ulicny, PhD, President and CEO of the Shepherd Center

Gary R. Ulicny, PhD, President and CEO of the Shepherd Center

Today’s guest is Dr. Gary Ulicny, the President and CEO of the Shepherd Center. The Shepherd Center is a 152-bed not-for-profit specialty hospital in Atlanta, Georgia. The Center serves persons with spinal cord injuries, acquired brain injuries and a variety of neuromuscular diseases. Services include intensive care, acute medical, acute rehabilitation, post acute and outpatient services. The Shepherd Center operates with a budget of over $190 million and over 1,400 employees. During Gary’s 22-year tenure, the Shepherd Center was ranked one of the best rehabilitation hospitals in the nation for 14 years by US News & World Report, and is the largest hospital of its kind in the country. In this podcast we talk about Gary’s career, starting with his early interest in special education, his move into psychology, and ultimately into rehabilitation medicine, with a detour early on as a commercial fisherman. I really enjoyed my conversation with Gary and I think early careerists can learn a lot from this wide-ranging conversation. I have produced two versions of this podcast - an extended version of the interview that includes our complete conversation and an abridged version. You are listening to the extended version. If you would like to listen to the abridged version, please check our website for the link. http://healthleaderforge.org
Jan 13, 201701:39:18
Dennis Kain, FACHE, SVP, Tyler & Co.

Dennis Kain, FACHE, SVP, Tyler & Co.

Today’s guest is Dennis Kain, Senior Vice President at Tyler & Company, an executive search firm specializing in the placement of healthcare, academic, and life sciences executives. Dennis has been involved in executive search for twenty years. Prior to working in executive search, Dennis was involved in healthcare delivery, working his way up through various leadership roles in a national hospital management firm, and ultimately serving as CEO of Lower Bucks Hospital, a community hospital in Bristol, Pennsylvania. In this podcast I talk with Dennis about his career, and how his leadership experiences in healthcare delivery inform his work in executive search today, and how executive search firms work with their clients to find the right executives to fill the right jobs. We conclude with a discussion about leadership and Dennis offers advice for early careerists. For more information about the topics discussed in the interview, please see our web page, http://healthleaderforge.org
Jan 03, 201701:06:18
Michael Peterson, President of Androscoggin Valley Hospital

Michael Peterson, President of Androscoggin Valley Hospital

Today’s guest is the Michael Peterson, the President of Androscoggin Valley Hospital in Berlin, New Hampshire. Androscoggin Valley Hospital is part of North Country Healthcare, a system of four critical access hospitals in the North Country of New Hampshire.

In this podcast, I talk with Mike about his career, which included 28 years of service to the Eastern Maine Health System, where you worked his way up from part time work while in college, through being a licensed social worker, moving into information systems, and then back to operations, to ultimately being the chief operating officer at Sebastacook Valley Health before coming to Androscoggin in 2015.

I really enjoyed talking with Mike and I think you will especially enjoy his insights about leadership and the experience of being a new hospital president. I have produced an extended version of the interview that covers Mike’s career leading up to and including his work at Androscoggin. An abridged version of the interview begins with his work at Androscoggin.

You are listening to the extended version. If you would like to listen to the abridged version, please check our website for the link.
Dec 15, 201601:39:02
(abridged) Michael Peterson, President of Androscoggin Valley Hospital

(abridged) Michael Peterson, President of Androscoggin Valley Hospital

Today’s guest is the Michael Peterson, the President of Androscoggin Valley Hospital in Berlin, New Hampshire. Androscoggin Valley Hospital is part of North Country Healthcare, a system of four critical access hospitals in the North Country of New Hampshire.

In this podcast, I talk with Mike about his career, which included 28 years of service to the Eastern Maine Health System, where you worked his way up from part time work while in college, through being a licensed social worker, moving into information systems, and then back to operations, to ultimately being the chief operating officer at Sebastacook Valley Health before coming to Androscoggin in 2015.

I really enjoyed talking with Mike and I think you will especially enjoy his insights about leadership and the experience of being a new hospital president. I have produced an extended version of the interview that covers Mike’s career leading up to and including his work at Androscoggin. An abridged version of the interview begins with his work at Androscoggin.

You are listening to the abridged version. If you would like to listen to the extended version, please check our website for the link.
Dec 15, 201650:48
(abridged) Susanna Fier, VP of Public Affairs and Marketing, Elliot Health System
Dec 01, 201650:50
Susanna Fier, VP of Public Affairs and Marketing, The Elliot Health System
Dec 01, 201601:31:57
Policy Podcast with Lucy Hodder
Nov 26, 201649:37
Christopher M. Callahan, VP of HR for Exeter Health Resources
Nov 15, 201601:36:58
(abridged) Christopher M. Callahan, VP of HR for Exeter Health Resources
Nov 15, 201648:26
Patrick Jordan, COO of Lahey Hospital & Medical Center

Patrick Jordan, COO of Lahey Hospital & Medical Center

Today’s guest is Patrick Jordan, the Chief Operating Officer for the Lahey Hospital & Medical Center, located in Burlington, Massachusetts, just outside of Boston. It encompasses an ambulatory care center serving more than 3,000 patients each day and a 317-bed hospital. It is a level II trauma center, and features several centers including the Cerebrovascular Disease Center and the Landsman Heart and Vascular Center. The first liver transplant in New England using an adult living donor was performed at Lahey and the system continues to support teaching and research in collaboration with Tufts University School of Medicine. In this podcast we explore Patrick’s career, a journey that begins with service as a ranger-qualified Army officer in the renowned 82nd Airborne Division and Special Operations Command Atlantic. We talk about how he transitioned from military service to hospital administration, starting as the manager of linen services for Massachusetts General Hospital, working his way up through logistics jobs, then transitioning to clinical operations, eventually holding the position of interim president for Newton-Wellesley Hospital before coming to present position at Lahey Hospital & Medical Center. Patrick has a great story, and he tells it with a lot of candor about his own successes and challenges. For more information, please go to our website, http://healthleaderforge.org
Nov 01, 201601:12:25
From Broken System to Accountable Care
Oct 15, 201653:55
The Healthcare Organization's Role in Formulating Public Policy
Oct 15, 201601:26:39
Talent Management for Bench Strength Development
Oct 15, 201601:29:48
Lucy C. Hodder, J.D., Director of Health Law Programs and Professor of Law

Lucy C. Hodder, J.D., Director of Health Law Programs and Professor of Law

Today’s guest is Lucy Hodder, Director of Health Law Programs and Professor of Law at the University of New Hampshire School of Law, and a member of the Institute for Health Policy and Practice in the College of Health and Human Services also at the University of New Hampshire. With her dual appointment, she both helps train the next generation of attorneys in the state in the application of legal principles to health care, and works with the Institute on some of the most challenging health care problems facing the state today.

In this podcast we explore Lucy’s career, a journey that took her back and forth between public service and private practice in several states and regions of the country, including working in the office of the New Hampshire Attorney General, being a senior shareholder in the firm of Rath, Young and Pignatelli, and finally before joining the faculty at the University of New Hampshire, serving as the Legal Counsel to the Governor as well as senior health policy advisor.

I think the thing that struck me most about my interview with Lucy was her commitment to service throughout her career. From the time she was in law school to through her time in a high powered private practice, she made time to provide public service. When the governor asked her to serve as her legal counsel, Lucy’s career was in full bloom. She shares the advice she received from Tom Rath, one of the principals in her firm, and he told her: “You practice in the New Hampshire Bar, when a governor asks you to serve, you have to be hard pressed to say no… that’s what we’re here for, that’s what we do in New Hampshire… when the governor asks you to serve you should say yes.” I think that says a lot about not only Lucy and her firm, but the legal community in New Hampshire.

for more information about this interview, please see our web site,
healthleaderforge.org
Oct 01, 201601:06:39
Raymond A. Levy, Psy.D., Executive Director, The Fatherhood Project
Sep 15, 201601:06:53
Luanne S. Rogers, President & CEO, The Courville Communities
Sep 01, 201601:20:41
John Fernandez, President and CEO of Massachusetts Eye and Ear Infirmary

John Fernandez, President and CEO of Massachusetts Eye and Ear Infirmary

Today’s guest is John Fernandez, the President and CEO of the Massachusetts Eye and Ear Infirmary in Boston, Massachusetts. Mass Eye and Ear is one of the world’s leading specialty hospitals dedicated to ophthalmology and otolaryngology care, or as John says, they take care of everything from the neck up except the brain, but maybe the brain too sometimes.

In this podcast John talks about his journey to leading this world class organization, including his progress into the executive ranks at another world class Boston organization, the Brigham and Women’s Hospital. Throughout the interview, John talks about his management approach, which focuses on the fundamentals: plan, execute, follow up. While this sounds like a fairly simple formula, I think anyone who has tried it knows that simple isn’t always easy. John tempers his management approach with a focus on kindness, which was something heartening to hear from a senior executive.

One of the things that is clearly important to John is work life balance. We talked about work-life balance both before and during the interview, and one of the pieces of advice he gives to early careerists is to get your personal life sorted out first, and then figure out what you want from work, which was interesting advice. John has a series of questions that he gives people to help guide them through that process. I will post a link to those questions on the podcast web page.

podcast web page:
healthleaderforge.blogspot.com/2016/08/john-r-fernandez-president-and-chief.html
Aug 15, 201601:24:59
Katie Fullam Harris, SVP of Government Relations for MaineHealth
Aug 01, 201601:16:11
Nirav Shah, MD, MPH, Senior VP and COO, Kaiser Permanente Southern California

Nirav Shah, MD, MPH, Senior VP and COO, Kaiser Permanente Southern California

Today's guest is Dr. Nirav Shah, the Senior Vice President and Chief Operating Officer for Clinical Operations for Kaiser Permanente Southern California, in Pasadena, California. Nirav oversees the health plan and hospital quality, service, accreditation, regulatory compliance, and licensure, as well as nursing, the continuum of care, and the effective use of technology, data, and analytics to produce better patient health outcomes for $24B region serving 4.2M members.

Prior to coming to Kaiser, Nirav served as the Commissioner of Health for the State of New York, administering a $60B budget and was responsible for public health insurance programs covering 5 million New Yorkers as well as regulating the state's hospitals and nursing homes among other responsibilities.

Nirav completed an internal medicine residency at Yale, followed by a fellowship in epidemiology in the Robert Wood Johnson Clinical Scholars Program. Before moving into leadership roles, he worked as a physician researcher at Bellevue Hospital in New York City and at the Geisinger Clinic in Pennsylvania.

I really enjoyed listening to Nirav's journey from physician researcher to large organization leader. Perhaps more than any other guest, Nirav talks about the importance mentors have played in his career, and how he seeks out support and guidance to help him solve his problems, while at the same time reaching out to return the favor.

For more information about the podcast and to review a transcript, please go to our web site,
healthleaderforge.org
Jul 15, 201601:23:26
Brigadier General R. Scott Dingle, US Army MEDCOM G-3/5/7
Jul 01, 201601:05:17
(extended) Rev. Frank Macht, Director of Chaplaincy, Dartmouth-Hitchcock Medical Center

(extended) Rev. Frank Macht, Director of Chaplaincy, Dartmouth-Hitchcock Medical Center

Today we return to Dartmouth-Hitchcock Medical Center and our guest is the Reverend Frank Macht, the director of the Chaplaincy. Frank is a minister in the Evangelical Lutheran Church of America, although he is originally from Germany. Together we reflect on his journey, as he refers to it, and the experiences he has had as he served and trained all over the United States, from Berkley, California, to Atlanta, Georgia, to Albuquerque, New Mexico, to Nome, Alaska and finally to Lebanon, New Hampshire.

Frank was first called to ministry as a hospital chaplain through a training program known as clinical pastoral education. His interest in this specialized form of ministry led him to become a clinical pastoral education supervisor, which allows him to supervise the clinical training of other chaplains.

In this podcast we discuss the training a hospital chaplain goes through, the role of the hospital chaplain, and specifically the role of the Chaplaincy at Dartmouth-Hitchcock.

I really enjoyed this interview because of Frank’s unique story and how he enhanced my own understanding of the role of the hospital chaplain and chaplaincy training. I think it’s important for healthcare leaders to understand what a well-trained chaplain can bring to the care team, and I think Frank does an excellent job of explaining that role.

Frank and I had a lengthy conversation about his career and the role of the chaplaincy. To produce this episode, unfortunately I had to edit out much of the conversation that was of interest to me, so I am posting two versions of the interview – the edited version, and the full-length interview.

You are listening to the full-length interview. If you would like to listen to the edited version, please check our web site,
healthleaderforge.org for the link.
Jun 15, 201601:46:44
Rev. Frank Macht, Director of Chaplaincy, Dartmouth-Hitchcock Medical Center

Rev. Frank Macht, Director of Chaplaincy, Dartmouth-Hitchcock Medical Center

Today we return to Dartmouth-Hitchcock Medical Center and our guest is the Reverend Frank Macht, the director of the Chaplaincy. Frank is a minister in the Evangelical Lutheran Church of America, although he is originally from Germany. Together we reflect on his journey, as he refers to it, and the experiences he has had as he served and trained all over the United States, from Berkley, California, to Atlanta, Georgia, to Albuquerque, New Mexico, to Nome, Alaska and finally to Lebanon, New Hampshire.

Frank was first called to ministry as a hospital chaplain through a training program known as clinical pastoral education. His interest in this specialized form of ministry led him to become a clinical pastoral education supervisor, which allows him to supervise the clinical training of other chaplains.

In this podcast we discuss the training a hospital chaplain goes through, the role of the hospital chaplain, and specifically the role of the Chaplaincy at Dartmouth-Hitchcock.

I really enjoyed this interview because of Frank’s unique story and how he enhanced my own understanding of the role of the hospital chaplain and chaplaincy training. I think it’s important for healthcare leaders to understand what a well-trained chaplain can bring to the care team, and I think Frank does an excellent job of explaining that role.

Frank and I had a lengthy conversation about his career and the role of the chaplaincy. To produce this episode, unfortunately I had to edit out much of the conversation that was of interest to me, so I am posting two versions of the interview – the edited version, and the full-length interview.

You are listening to the edited version. If you would like to listen to the full-length version, please check our web site,
healthleaderforge.org for the link.
Jun 15, 201601:11:09
Sheila Woolley, CNO And VP, Wentworth -Douglass Health System

Sheila Woolley, CNO And VP, Wentworth -Douglass Health System

Today’s guest is Sheila Woolley, the Chief Nursing Officer and Vice President of Patient Care Services at Wentworth-Douglass Health Systems in Dover, New Hampshire. Wentworth-Douglass Health system includes Wentworth-Douglass Hospital, a 178-bed non-profit, acute-care hospital that employs 2,300 individuals with 1,700 FTEs, has 50,000-visits annually, and is a Level III Trauma Center. The Health System also includes Wentworth Health Partners, which include 23 primary care and specialty practices, and two express care facilities. As we discuss during the podcast, although Wentworth-Douglass is a community hospital, it has clinical affiliations with world-class academic medical centers that enable patients to access some of the best physicians in the region while staying at home on the New Hampshire Seacoast.

In this podcast we discuss Sheila’s career in nursing, the role of the CNO, how the nursing profession has evolved, and conclude with a discussion about leadership.

This is a valuable interview for any aspiring healthcare leader to listen to because Sheila really demonstrates through her career how leadership in healthcare transcends parochial roles, and the future of healthcare delivery will require a team-based approach.

In this podcast we discuss Sheila’s career in nursing, the role of the CNO, how the nursing profession has evolved, and conclude with a discussion about leadership.

This is a valuable interview for any aspiring healthcare leader to listen to because Sheila really demonstrates through her career how leadership in healthcare transcends parochial roles, and the future of healthcare delivery will require a team-based approach.

For more a time outline of the interview and other information, please see our web site,
healthleaderforge.blogspot.com/2016/06/sheila-woolley-sheila-woolley-rn-nea-bc.html
Jun 01, 201601:21:26
Roderic Olvera Young, EVP, and Chief Communications and Marketing Officer Dartmouth-Hitchcock Health
May 15, 201601:22:17
Laura Curnan,  Executive Director, High Point Village Retirement and Assisted Living Community
May 01, 201601:06:20
Dr. Kenneth Anderson, DO, COO of HRET

Dr. Kenneth Anderson, DO, COO of HRET

Today’s guest is Dr. Kenneth Anderson, DO, the Chief Operating Officer for the Health Research and Educational Trust, a subsidiary of the American Hospital Association in Chicago, Illinois. In this podcast, we trace Ken’s career in medicine, from his training in both family practice and internal medicine, then as nephrologist and kidney transplant specialist, followed by his movement into the physician executive ranks, specializing in quality and data management as the Chief Medical Quality Officer for the NorthShore University HealthSystem before his current position as COO of HRET. As the COO of HRET he helps to influence health policy at the national level through research and educational programs.

I really enjoyed speaking with Ken about his career – his passion for medicine and improving the quality of care for patients at the individual and system level is evident in everything he has done.

Addendum: Since the recording of this podcast, Dr. Anderson has been promoted to Acting President of HRET and Acting Senior Executive for Health Improvement for the AHA (American Hospital Association).
Apr 14, 201601:01:54
Dr. Joseph Pepe, MD, President and Chief Executive Officer of CMC Healthcare System

Dr. Joseph Pepe, MD, President and Chief Executive Officer of CMC Healthcare System

Today's guest is Dr. Joseph Pepe, MD, President and Chief Executive Officer of Catholic Medical Center Healthcare System. Dr. Pepe has served the CMC Healthcare System since 1990, first as a staff physician, then as Chief Medical Officer, and since 2012 as the system President and CEO. The advice he gives early careerists entering the field of administration is to volunteer for additional responsibility, and that positions will follow. His own career reflects that fact. In the interview, Dr. Pepe describes his choice to become a primary care physician, and how his interest in improving the operations of the practice resulted in him being "volun-told" that he would be the Chief Medical Officer. After thirteen years of successful leadership as the Chief Medical Officer, Dr. Pepe was selected to lead CMC as the CEO and president. We discuss strategy and how Dr. Pepe is working with the board and senior management to ensure CMC's success in a rapidly changing health care environment, while remaining true to CMC's Catholic identity. We conclude with a discussion of leadership and mentorship.

I really enjoyed this interview because Dr. Pepe made it clear that CMC’s identity as a faith-based organization goes beyond just a historical origin; it is critical to the organization’s mission today, and influences its strategy on an ongoing basis.
Apr 01, 201601:10:33
Gerald "Gerry" Vicenzi, President of Synernet, Inc.

Gerald "Gerry" Vicenzi, President of Synernet, Inc.

Mar 15, 201601:41:53
Patricia "Patsy" Aprile, Senior VP and COO of Southern Maine Health Care

Patricia "Patsy" Aprile, Senior VP and COO of Southern Maine Health Care

Today’s guest is Patricia "Patsy" Aprile, FACHE, the Senior Vice President and Chief Operating Officer for Southern Maine Health Care in Biddeford, Maine. Patsy started her career on the clinical side as a medical technologist, working her way up through leadership positions in the laboratory, then clinical operations. In this podcast she talks about her experiences in a variety of organizations, including her time as CEO of Goodall Hospital during its merger with Southern Maine Health Care, as well as her role today. I think this podcast is especially useful for the insights Patsy offers on leadership and organizational culture, both in the context of leading through a merger as well as how she leads for operational excellence today. Patsy also talks about her service as the American College of Health Care Executives Regent for the state of Maine, and concludes with advice for early careerists.
Feb 14, 201601:06:47
Kathleen A. Bizarro-Thunberg, Executive VP, New Hampshire Hospital Association

Kathleen A. Bizarro-Thunberg, Executive VP, New Hampshire Hospital Association

Today's guest is Kathleen Bizarro-Thunberg, MBA, FACHE, Executive Vice President for the New Hampshire Hospital Association ("NHHA"). Kathy has worked at the New Hampshire Hospital Association for thirty years. In this podcast, Kathy tells how she worked her way up in the organization from data technician to Executive Vice President. We talk about how the Hospital Association works with member hospitals in the state to establish the organization's priorities and messages, and how the Hospital Association represents the interests of the member organizations at the state and federal level.

We also talk about leadership, and Kathy’s role as a leader both inside of her organization, as well as her role as a thought leader working with the organization’s membership, the state legislature, and other organizations and the similarities between those two forms of leadership.

We then discuss Kathy’s extensive leadership experience within the American College of Healthcare Executives where she currently holds a seat on the ACHE Board of Governors, a leadership position at the national level.

We conclude with Kathy’s recommendations for early careerists, and the importance of getting involved with a professional organization earlier rather than later.
Feb 01, 201650:14
Dr. Kristy Fassler, ND, Co-Founder of the North Coast Family Health Integrative Medicine Clinic

Dr. Kristy Fassler, ND, Co-Founder of the North Coast Family Health Integrative Medicine Clinic

Today’s guest is Dr. Kristy Fassler, ND, co-founder of North Coast Family Health Integrative Medicine Clinic, a naturopathic practice in Portsmouth, New Hampshire. In this podcast Dr. Fassler and I discuss the training naturopathic doctors take, the philosophy behind naturopathy, and how naturopathic doctors work with patients to identify underlying dysfunction within the body and mind and correct it to promote healing from the inside out.
We also discuss how Dr. Fassler worked with her husband, other naturopaths, and the community to get the state of New Hampshire to recognize and license naturopathic doctors in the mid-1990s, and as a result she and her husband hold license numbers 2 and 3 in the state.
This podcast was eye-opening for me because prior to talking with Dr. Fassler I had never spoken with a naturopathic doctor. I learned a lot about the field, and found many parallels between the naturopathic approach and the current movement in mainstream medicine toward a focus on wellness and patient centeredness – beliefs that naturopaths hold central to their practice.
Jan 15, 201601:05:54
Karen F. Clements, RN, FACHE, Associate Chief Nursing Officer, Dartmouth-Hitchcock Health System

Karen F. Clements, RN, FACHE, Associate Chief Nursing Officer, Dartmouth-Hitchcock Health System

Today’s guest is Karen Clements, the Associate Chief Nurse for Ambulatory and Primary Care Nursing, Emergency and Patient Placement Services, and Care Management and Psychiatric Services for the Dartmouth-Hitchcock Health System, or as her staff tell her, she is the Associate Chief Nurse for Team Awesome.

Despite its rural location, Dartmouth-Hitchcock Medical Center is the largest hospital in New Hampshire, taking referrals from over forty other hospitals in New England. It is also a major teaching hospital associated with Dartmouth College’s Geisel School of Medicine.

Karen is also the President of the Northern New England Association of Healthcare Executives, one of the sponsors of this podcast.

Karen is a nurse-executive whose roots are in emergency and trauma nursing. Her career began with an active duty tour in the Army’s Nurse Corps, then she returned home to Bangor, Maine where she progressed through the nursing ranks to become the Chief Nursing Officer of Acadia Hospital, a 100 bed freestanding psychiatric hospital. After 23 years with the Eastern Maine Healthcare System, she followed professional and personal opportunity to Dartmouth-Hitchcock, where her leadership skills quickly led her to the Associate Chief Nurse position.

In this podcast we talk about Karen’s career leading up to her current position at Dartmouth-Hitchcock, how Dartmouth-Hitchcock is changing to meet the challenges of an evolving health system, and how nursing is playing a role in that transition. We then talk about leadership, and Karen’s role in the Northern New England Association of Healthcare Executives and conclude with Karen’s recommendations for early careerists.
Dec 31, 201501:12:08
(Abridged) Betsey Rhynhart, Executive Director, New Hampshire Accountable Care Partners

(Abridged) Betsey Rhynhart, Executive Director, New Hampshire Accountable Care Partners

Dec 15, 201545:43
Betsey Rhynhart, Executive Director, New Hampshire Accountable Care Partners

Betsey Rhynhart, Executive Director, New Hampshire Accountable Care Partners

Today’s guest is Betsey Rhynhart, the Executive Director of New Hampshire Accountable Care Partners, an Accountable Care Organization or ACO headquartered at Concord Hospital in Concord New Hampshire. New Hampshire Accountable Care Partners was formed as a partnership between four community health systems in Southern New Hampshire: Concord Hospital, The Elliot Health System, Southern New Hampshire Health System, and Wentworth-Douglas Health System. In this podcast Betsey talks about her career, and how her education in public health and her background in insurance and strategy merge in her current role leading the ACO’s efforts. She talks about how the ACO is a learning organization that is helping the participating partners move toward a strategy of providing value-based care, a recurring theme we have been hearing from a number of leaders in recent interviews. Betsey provides an inside view of how the ACO was formed, how it operates, what the organization’s goals and objectives are, and what the participating organizations hope to gain from their collaboration. Betsey’s career and current role are great examples of how public health and direct care are beginning to merge as direct care delivery systems become more involved in population health models.
Dec 15, 201501:36:34
(Abridged) Dr. Michael Sherman, Chief Medical Officer, Harvard Pilgrim Health Care

(Abridged) Dr. Michael Sherman, Chief Medical Officer, Harvard Pilgrim Health Care

Today's guest is Dr. Michael Sherman, the Chief Medical Officer and Senior Vice President for Health Services at Harvard Pilgrim Health Care. Harvard Pilgrim is a New England-based regional health plan with 1.25 million members. It has been ranked #1 by NCQA for the past ten years. Michael holds Bachelor’s and Master’s degrees from the University of Pennsylvania in Medical Anthropology, he attended Yale Medical School, and is a board certified anesthesiologist. In the mid-1990's he made the decision to pursue an MBA at Harvard Business School with the thought that he would seek to blend together his clinical expertise with a business education, but he was sure of one thing: that he would never work for an insurance plan. In this podcast he tells the story of his career, about becoming a physician, making the transition to executive leadership, and how he ultimately worked for three health insurers (ironically, the payers he said he would not work for). Michael's career involves a great deal of serendipity, but it also shows his deliberateness as he worked to develop the skills he knew he needed to progress as an executive by gaining exposure and experience in a wide array of organizations. He is also quite candid about his successes and challenges, which shows that the road to senior leadership is never smooth sailing.

His discussion of the work he is doing with value-based payment and bundling at Harvard Pilgrim is particularly useful and timely. It is very popular to demonize health insurers, but Michael’s efforts to create win-win arrangements between Harvard Pilgrim and its partners in the provider community shows what is actually possible. It is interesting to see how his passion for developing these agreements meshes with a recurring theme of negotiations from different points in his career leading up to his current role.

You are listening to the abridged version of the interview. The full interview is also available on our web page,
healthleaderforge.org , along with an outline of the interview, and links to the organizations and papers discussed in the podcast.
Dec 01, 201551:12
Dr. Michael Sherman, Chief Medical Officer, Harvard Pilgrim Health Care

Dr. Michael Sherman, Chief Medical Officer, Harvard Pilgrim Health Care

Today's guest is Dr. Michael Sherman, the Chief Medical Officer and Senior Vice President for Health Services at Harvard Pilgrim Health Care. Harvard Pilgrim is a New England-based regional health plan with 1.25 million members. It has been ranked #1 by NCQA for the past ten years. Michael holds Bachelor’s and Master’s degrees from the University of Pennsylvania in Medical Anthropology, he attended Yale Medical School, and is a board certified anesthesiologist. In the mid-1990's he made the decision to pursue an MBA at Harvard Business School with the thought that he would seek to blend together his clinical expertise with a business education, but he was sure of one thing: that he would never work for an insurance plan. In this podcast he tells the story of his career, about becoming a physician, making the transition to executive leadership, and how he ultimately worked for three health insurers (ironically, the payers he said he would not work for). Michael's career involves a great deal of serendipity, but it also shows his deliberateness as he worked to develop the skills he knew he needed to progress as an executive by gaining exposure and experience in a wide array of organizations. He is also quite candid about his successes and challenges, which shows that the road to senior leadership is never smooth sailing.

His discussion of the work he is doing with value-based payment and bundling at Harvard Pilgrim is particularly useful and timely. It is very popular to demonize health insurers, but Michael’s efforts to create win-win arrangements between Harvard Pilgrim and its partners in the provider community shows what is actually possible. It is interesting to see how his passion for developing these agreements meshes with a recurring theme of negotiations from different points in his career leading up to his current role. The podcast concludes with a discussion about Michael's leadership style, and his recommendations for physicians who are looking to make the transition from clinical leadership to executive leadership.

A podcast timeline and links to the organizations and topics discussed are available on our web page,
healthleaderforge.org
Dec 01, 201501:57:03
(Abridged) Daniel Andrus, Fire Chief, City of Concord, NH
Nov 15, 201539:01
Daniel L. Andrus, Fire Chief for the City of Concord, NH
Nov 15, 201501:30:42
Jill Gravink, Founder and Executive Director of Northeast Passage

Jill Gravink, Founder and Executive Director of Northeast Passage

Today’s guest is Jill Gravink, the Founder and Executive Director of Northeast Passage. Jill founded Northeast Passage in 1990 as a means of bringing Recreational Therapy out of the inpatient setting and into the community. Northeast Passage works with people who have physical and mental disabilities, using sport and leisure activities to improve the quality of the client’s life and to, as they say at Northeast Passage, “Live beyond disability.” Northeast Passage works with everyone from children to combat veterans, treating more than 3,000 clients last year. In this podcast Jill tells the story of how Northeast Passage came to be, and what it took to grow the organization from just her operating out of the trunk of her car to where it is today. We also discuss how organizations like Northeast Passage are well poised to contribute to the future of health care as the industry shifts to outcomes and value-based reimbursement, and conclude with a discussion about leadership.
Nov 01, 201501:21:17
Greg Townsend, VP of Business Intelligence and Analytics, Commonwealth Care Alliance

Greg Townsend, VP of Business Intelligence and Analytics, Commonwealth Care Alliance

Today’s guest is Greg Townsend, the Vice President of Business Intelligence and Analytics at Commonwealth Care Alliance in Boston. Greg’s path to leadership in health analytics traces the coming of age of analytics in health care. Greg’s educational background began in public health working with disease management and health promotion, which led him to roles in risk management and quality improvement, two fields that rely heavily on data. These early roles helped him develop the skill set that he uses today to support the Commonwealth Care Alliance’s mission of providing health care to some of Massachusetts’ most needy citizens. The podcast concludes with Greg’s thoughts on leadership and his advice to people who are interested in entering the field of health analytics. You are listening to the extended version of the podcast. An abridged version of the interview that focuses only on Greg’s work at Commonwealth Care Alliance is also available. Please see our web site for the link to that version of the interview.
Oct 15, 201501:22:02
(abridged) Greg Townsend, VP of Business Intelligence and Analytics, Commonwealth Care Alliance

(abridged) Greg Townsend, VP of Business Intelligence and Analytics, Commonwealth Care Alliance

Today’s guest is Greg Townsend, the Vice President of Business Intelligence and Analytics at Commonwealth Care Alliance in Boston. Greg’s path to leadership in health analytics traces the coming of age of analytics in health care. Greg’s educational background began in public health working with disease management and health promotion, which led him to roles in risk management and quality improvement, two fields that rely heavily on data. These early roles helped him develop the skill set that he uses today to support the Commonwealth Care Alliance’s mission of providing health care to some of Massachusetts’ most needy citizens. The podcast concludes with Greg’s thoughts on leadership and his advice to people who are interested in entering the field of health analytics. You are listening to the abridged version of the podcast that focuses only on Greg’s work at Commonwealth Care Alliance. An extended version of the podcast is also available. The extended version includes a discussion of Greg’s career trajectory leading up to his work at Commonwealth Care Alliance, and concludes with Greg’s thoughts on leadership and his advice to people who are interested in entering the field of health analytics. Please see our web site for the link to the extended version of the interview.
Oct 15, 201530:46
Robert Mach, Executive Director of Operations, Littleton Regional Healthcare

Robert Mach, Executive Director of Operations, Littleton Regional Healthcare

Today’s guest is Robert Mach, the Executive Director of Operations for Littleton Regional Healthcare, and the New Hampshire Regent for the American College of Healthcare Executives. Robert has had a fascinating career starting out as an air traffic controller for the US Marine Corps, then transitioning to health care initially as a radiology technician, and working his way up into the executive ranks by, as he puts it, “putting his hand up.” In the podcast, Robert talks about his career, then shares some thoughts about his role as Regent and why ACHE is an important organization for an early careerist to consider becoming a member of.
Oct 01, 201501:00:32
Phil Alexakos, Chief Of Environmental Health And Emergency Preparedness

Phil Alexakos, Chief Of Environmental Health And Emergency Preparedness

For today’s interview I return to the Manchester Health Department to talk with Phil Alexakos, the Chief of Environmental Health and Emergency Preparedness Division, about how he and his department plan and prepare for public health crises. As we remembered the 14th anniversary of the tragic events of September 11th, 2001 just a few days ago, Phil’s division’s focus has expanded from naturally occurring public health threats like pandemic flu to responding to bioterrorism. The interview is fascinating because Phil and his colleagues focus on developing capabilities to respond to a wide array of unknown and unknowable events by finding ways to repurpose existing infrastructure in diverse ways. The podcast concludes with how government organizations like the Health Department cannot do this mission alone – they need the help of an army of volunteers. While Phil talks about some of the volunteer programs specific to New Hampshire, listeners should consider what opportunities they have to help make their communities more robust.
Sep 15, 201501:17:27
Bridget Stewart, Vice President for Physician Services, Elliot Health System

Bridget Stewart, Vice President for Physician Services, Elliot Health System

Today’s guest is Bridget Stewart, the Vice President for Physician Services at the Elliot Health System in Manchester, New Hamsphire. Bridget’s career spans a wide variety of hospitals and clinical activities, but always focused on operations management. She has worked at several world famous Boston hospitals such as Brigham and Women’s, Boston Children’s and most recently before coming to the Elliot, as the Vice President for Operations at the Joslin Diabetes Clinic. In addition to earning her Bachelor’s degree from Health Management and Policy here at the University of New Hampshire, she holds an MBA and a Doctor of Law and Policy. In this podcast she talks about her career journey and some of the differences between the organizations she has worked for, and concludes with advice to early careerists. This full-length podcast is approximately 84 minutes in length – an abridged version of the podcast is available that only focuses on her roles at Joslin and the Elliot.
Sep 01, 201501:26:46
(Abridged)Bridget Stewart, Vice President for Physician Services, Elliot Health System

(Abridged)Bridget Stewart, Vice President for Physician Services, Elliot Health System

Today’s guest is Bridget Stewart, the Vice President for Physician Services at the Elliot Health System in Manchester, New Hamsphire. Bridget’s career spans a wide variety of hospitals and clinical activities, but always focused on operations management. She has worked at several world famous Boston hospitals such as Brigham and Women’s, Boston Children’s and most recently before coming to the Elliot, as the Vice President for Operations at the Joslin Diabetes Clinic. This is the abridged version of the podcast, and in this abridged version we talk about her two most recent roles – at Joslin and the Elliot. The full length podcast is also available and in that podcast you will hear her talk about her discuss her full career journey, as well as advice for early careerists.
Sep 01, 201532:40
Jay Couture, Executive Director/CEO of Seacoast Mental Health Center (Unabridged)

Jay Couture, Executive Director/CEO of Seacoast Mental Health Center (Unabridged)

Today’s interview is with Jay Couture, the Executive Director and CEO of the Seacoast Mental Health Center, a non-profit community mental health center in Portsmouth, New Hampshire. Jay received master’s degree from the Department of Health Management and Policy here at UNH. Jay knew early on that she wanted to work in mental health, but thought she would be a provider. In this podcast we talk about Jay’s thirty years in the mental health industry working her way up from being a clerk to CEO, and her more than twenty years at Seacoast Mental Health. We also discuss the variety of services provided by a community mental health center, the wide variety of skill sets that are required to deliver those services, the challenges and opportunities facing mental health organizations today, and conclude with a discussion of opportunities for the early careerist who might be interested in pursuing a career in mental health. The full length podcast is approximately 78 minutes. An abridged version is also available that only focuses on Seacoast’s organization and services.
Aug 15, 201501:20:19
Jay Couture, CEO and Executive Director of Seacoast Mental Health Center (Abridged)

Jay Couture, CEO and Executive Director of Seacoast Mental Health Center (Abridged)

Today’s interview is with Jay Couture, the Executive Director and CEO of the Seacoast Mental Health Center, a non-profit community mental health center in Portsmouth, New Hampshire. Jay received master’s degree from the Department of Health Management and Policy here at UNH. Jay knew early on that she wanted to work in mental health, but thought she would be a provider. This is the abridged version of my interview with Jay. In the abridged version you will hear Jay describe Seacoast’s service structure and the challenges of delivering mental health care. The podcast is approximately 40 minutes in length. The full length version of the podcast explores the career path Jay took to becoming the CEO of Seacoast, as well as more detail about Seacoast and mental health service delivery, and Jay’s thoughts on leadership. The full length podcast is approximately 79 minutes.
Aug 15, 201544:13
Patricia Cummings, Administrator of The Edgewood Centre (Unabridged)

Patricia Cummings, Administrator of The Edgewood Centre (Unabridged)

Today’s interview is with Tricia Cummings, the Administrator of The Edgewood Centre, a 150 bed family owned nursing home in Portsmouth, New Hampshire. Tricia received both her bachelor’s and master’s degrees from the Department of Health Management and Policy here at UNH. Tricia’s career story shows how early job experiences often generate skills that become critical later in one’s career, and that working hard every step of the way has its payoffs. In this podcast we talk about the road Tricia took to find her true passion – taking care of older adults. We also discuss how someone becomes a licensed nursing home administrator, the services offered by long term care facilities, the challenges and opportunities facing long term care today, and conclude with a discussion of opportunities for the earl