
HealthLeaderForge
By HealthLeaderForge
For more information see our homepage: www.healthleaderforge.org
Health Leader Forge is a production of the University of New Hampshire's College of Health and Human Services and the Northern New England Association of Healthcare Executives.

HealthLeaderForgeJun 15, 2022

Health Systems - Lecture 9 - Managed Care
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here:

Health Systems - Lecture 9 - Managed Care
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: ch 9 lecture - managed care.pptx

US Healthcare Systems - Lecture 8 - Inpatient Care
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: Ch 8 – Inpatient Care.pptx

US Healthcare Systems - Lecture 8 - Inpatient Care
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: Ch 8 – Inpatient Care.pptx

US Healthcare Systems - Lecture 7 - Outpatient Care
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EckDj8Nose5PmmvImbX3GeYBrgo-UVNWc-cSBsU-kIocIQ?e=ZgJoaV

US Healthcare Systems - Lecture 7 - Outpatient Care
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EckDj8Nose5PmmvImbX3GeYBrgo-UVNWc-cSBsU-kIocIQ?e=ZgJoaV

US Healthcare Systems - Lecture 4 - Health Services Professionals
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EchwwDXOJSVBrB2O7r1-hzEBaqS2Q-S0GTUqmN_ge8oSDA?e=0GIkPw

US Healthcare Systems - Lecture 3 - Evolution of Healthcare in the US
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EVPBwIJ-tPRPrcUSj2iBYh4BM-2_e9NlWwsHYqP0TKqbEw?e=MLE3Wf

US Healthcare Systems - Lecture 1 - Why study healthcare?
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EeA39jisq7dMrgsHOMLrUbsBgLauMVX7paFwKwavNg9JPw?e=drpsYU

US Healthcare Systems - Lecture 6 - Healthcare Financing
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EQXZBniC3bNMvFn7j4rlw14BpBpSc-2miCm4EKu7nSOifg?e=lD6hBg

US Healthcare System - Lecture 6 - Healthcare Financing (Video)
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EQXZBniC3bNMvFn7j4rlw14BpBpSc-2miCm4EKu7nSOifg?e=lD6hBg

US Healthcare Systems - Lecture 5 - Part 2 of 2 - Medical Technology
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EQwTRBiZakhGnzOjHeOkSDAB--ngttbjM_kTWsSoR-r6zA?e=vjM7Vh

US Healthcare Systems - Lecture 5 - Part 1 of 2 - Medical Technology
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023. These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF ) A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EQwTRBiZakhGnzOjHeOkSDAB--ngttbjM_kTWsSoR-r6zA?e=vjM7Vh

US Health Systems - Lecture 5, Part 2 of 2 - Medical Technology
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023. These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF ) A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EQwTRBiZakhGnzOjHeOkSDAB--ngttbjM_kTWsSoR-r6zA?e=vjM7Vh

US Healthcare Systems - Lecture 5 - Part 1 of 2 - Medical Technology
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023. These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF ) A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EQwTRBiZakhGnzOjHeOkSDAB--ngttbjM_kTWsSoR-r6zA?e=vjM7Vh

US Healthcare Systems - Lecture 4 - Health Services Professionals
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
A video version of this lecture is available here: https://youtu.be/oMVWvjOIE38 These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF ) A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EchwwDXOJSVBrB2O7r1-hzEBaqS2Q-S0GTUqmN_ge8oSDA?e=0GIkPw

US Healthcare Systems - Lecture 3 - Evolution of Healthcare in the US
This episode has been published and can be heard everywhere your podcast is available.
This recording is from my course HMP 401, US Healthcare Systems for summer, 2023. These lectures were used in the online version of the course.
A video version of the course is available here: https://youtube.com/playlist?list=PL7N8MpxkX1b3n27DfOUpvad2nwB4O5bY5
Slides accompanying the lecture are available here: chapter3 - 2023.pptx

US Healthcare Systems - Lecture 2 - defining health
This recording is from my course HMP 401, US Healthcare Systems for summer, 2023. These lectures were used in the online version of the course.
A video version of the course is available here: https://youtube.com/playlist?list=PL7N8MpxkX1b3n27DfOUpvad2nwB4O5bY5
Slides accompanying the lecture are available here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EXNNu6INCc1OlbzWuNVzebwBGS9COnHjL_uoz0YeUpAXgw?e=6MC1C3

US Healthcare Systems - Lecture 1 - why study healthcare
This recording is from my course HMP 401, US Healthcare Systems for summer, 2023. These lectures were used in the online version of the course.
A video version of the course is available here: https://youtube.com/playlist?list=PL7N8MpxkX1b3n27DfOUpvad2nwB4O5bY5
Slides accompanying the lecture are available here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EeA39jisq7dMrgsHOMLrUbsBgLauMVX7paFwKwavNg9JPw?e=drpsYU

US Healthcare Systems - Lecture 2 - Defining Health
This series of lectures supports the course HMP 401, US Healthcare Systems, for Summer 2023.
These lectures are meant to accompany readings from the text Shi and Singh, Delivering Healthcare in America, 8th ed. (ISBN: 9781284124491) ( https://amzn.to/3BRjfUF )
A link to the slide deck is here: https://universitysystemnh-my.sharepoint.com/:p:/g/personal/mjb1003_usnh_edu/EXNNu6INCc1OlbzWuNVzebwBGS9COnHjL_uoz0YeUpAXgw?e=6MC1C3

Dr. Jeffrey Fetter, Chief Medical Officer, New Hampshire State Hospital
Today’s guest is Dr. Jeffrey Fetter, the Chief Medical Officer for the New Hampshire State Hospital. Dr. Fetter is a board-certified physician in both internal medicine and psychiatry, and has spent his career caring for some of the most vulnerable patients in New Hampshire. The New Hampshire State Hospital is a secure, inpatient psychiatric hospital for patients with serious mental illness. In this podcast we talk about Dr. Fetter’s journey through medicine, including how he was sure the one specialty he would not do was psychiatry, to his previous roles as the chief medical officer for a community mental health clinic and chief medical officer for the New Hampshire state prison system. This is a great conversation about the practice of medicine, but also about the importance of physician leadership.
For more information, please see our website, https://healthleaderforge.blogspot.com/2022/10/dr-jeffrey-fetter-md-chief-medical.html

Jason Dupuis, Chief Patient Experience Officer, PM Pediatrics Health
Today’s guest is Jason Dupuis, the Chief Patient Experience Officer for PM Pediatrics Health. In this podcast we talk about his early career at Boston Children’s where he rose to the director of the Emergency Department before he was thirty, and then how he got a job with PM Pediatrics when it was an emerging pediatrics urgent care chain because he had written his master’s thesis on the need for pediatrics urgent care in Massachusetts. When the founders heard what he had written, they told him to write his own job description. I had a lot of fun with this interview because Jason is also an alumni of my department’s undergraduate program and I’ve known him for several years, though I had never had the chance to hear his whole story.
For more information, please see our website: https://healthleaderforge.blogspot.com/2022/09/jason-dupuis-chief-patient-experience.html

Dr. Bill Hudenko, PhD, Global Head of Mental Health at K Health
Today’s guest is Dr. Bill Hudenko. Dr. Hudenko is a licensed psychologist who has extensive clinical experience working with children who have disruptive-behavior disorders and autism-spectrum disorders. Dr. Hudenko is is a Research Assistant Professor in the Department of Psychological & Brain Sciences at Dartmouth College, an Adjunct Assistant Professor of clinical psychology at Dartmouth's Geisel School of Medicine. He is also an entrepreneur and innovator in the area text-based behavioral health care. In this interview, we talk about how he came to the field of psychology, his research into laughter, and how his love of technology, and desire for an iPad, led him to explore text-based psychotherapy, and ultimately set him on the road to being an entrepreneur in the field of behavioral health.
You’ll hear me say, “wow!” a lot in this interview because Dr. Hudenko’s research and entrepreneurial efforts, especially now with his role at K-Health, seem to promise real improvements in cost, access, and quality for healthcare.
For more information, please go to https://healthleaderforge.blogspot.com/2022/08/dr-bill-hudenko-phd-global-head-of.html

Colonel Tanya Peacock, Commander, BG Crawford F. Sams Army Health Clinic/MEDDAC-Japan
Colonel Peacock has had a fascinating career from being a medevac pilot flying black hawks to being the vice provost of the Army Medical Department’s facility for training the majority of medical specialties in the Army, to being the Commander of the BG Crawford F. Sams Army Health Clinic in Camp Zama Japan.
In this podcast, Colonel Peacock shares her career journey, what it was like to command a military clinic in a foreign country during a pandemic, and we conclude with advice for emerging leaders.
For more information see: https://healthleaderforge.blogspot.com/2022/07/colonel-tanya-peacock-commander-bg.html

Tyler Jamison, PhD, UNH Human Development and Family Studies
Today’s guest is my colleague Dr. Tyler Jamison, associate professor of Human Development and Family studies here at the University of New Hampshire. Tyler is an expert in the field of young adult romantic relationships. I asked Tyler to join me today because romantic relationships are an important part of health and leading a meaningful and fulfilling life.
In this podcast we talk about how Tyler came to study emerging adults and romantic relationships, what emerging adulthood is, and ultimately how leaders should understand that emerging adults have unique needs particular to their life-stage.
For more information, please see: https://healthleaderforge.blogspot.com/2022/06/tyler-jamison-phd-unh-human-development.html

Major General David Rubenstein, FACHE, US Army, Retired
In this podcast I had the honor of interviewing Major General (retired) David Rubenstein. Among the many duties of his career, General Rubenstein was the commander of the Army Medical Department Center and School, which was the unit where I was an instructor before I retired from the Army, and he was also the chief of the Medical Service Corps, the Army branch that I served in for 23 years. Although I did not work directly with him on active duty, I can say that General Rubenstein was one of the most respected Medical Department generals I knew of during my career. While I only saw him at a distance while we were on active duty, over the last several years I have had the opportunity to get to know him post-retirement through our mutual interest in health administration education, and we had corresponded regularly about my RWL newsletter, so it was a real pleasure to get to interview him about his remarkable career.
For more information, please see our website: https://healthleaderforge.blogspot.com/2022/03/major-general-david-rubenstein-fache-us.html

Seoka Salstrom, PHD, Founder & Director, Hanover Center for Cognitive Behavioral Therapies
Today’s guest is Dr. Seoka Salstrom, Founder & Director of the Hanover Center for Cognitive Behavioral Therapies, in Hanover, NH. Seoka has a phd in clinical psychology and specializes in evidence-based behavioral health interventions, with a special interest in anxiety and obsessive-compulsive disorders. In this podcast we discuss how she grew up in a house without electricity, how she found her way to psychology through a vision quest, her rigorous training in clinical psychology, and how she has founded not one but two successful practices, and finally what her long-term goals are in building a behavioral health practice in rural New Hampshire.
For more information see the episode page at https://healthleaderforge.blogspot.com/2022/01/seoka-salstrom-phd-founder-director.html

Anita Tucker, PhD, MSW, LICSW, Department of Social Work, University of New Hampshire
Today’s guest is my colleague Dr. Anita Tucker, professor of Social Work, and associate director of the Outdoor Behavioral Healthcare (OBH) Center here at the University of New Hampshire. She is also a co-author of the recent textbook, Adventure Group Therapy: An Experiential Approach to Treatment. Anita was an early practitioner of adventure group therapy in the Social Work field, and through her research she has been a leader in developing the practice.
In this podcast we talk about Anita’s journey to the field of Social Work, and specifically adventure group therapy. We conclude with a discussion of the Facilitated Wave Theory that is the basis for her recent book.
For more information, please see our website: https://healthleaderforge.blogspot.com/2021/12/anita-tucker-phd-msw-licsw-department.html

Andrew Calkins, CEO of Sage Family of Companies
Today’s guest is Andrew Calkins, the CEO of Sage Family of Companies. Andrew has extensive experience as a healthcare executive in a wide range of healthcare delivery organizations including long-term care, hospice, home health, and outpatient mental health. In this podcast, we talk about how he went from a clerk in the mailroom to managing complex, geographically dispersed organizations. Andrew’s career journey put him in contact with several private equity firms as he went through numerous mergers and acquisitions. We talk about what it is like to lead through a sale, and we talk about how private equity operates. I think one of the key take-aways from Andrew’s story, especially for early careerists, is how important professional reputation is, and how important it is to build a strong professional network.
For more information, see our website: https://healthleaderforge.blogspot.com/2021/11/andrew-calkins-ceo-of-sage-family-of.html

Dr. Neil Meehan, Chief Physician Executive, Exeter Health Resources (abridged)
Today’s guest is Dr. Neil Meehan, the Chief Physician Executive of Exeter Health Resources. Dr. Meehan is a board-certified Emergency Medicine physician, and was the driving force behind the creation of the New Hampshire Physician Leadership Development Program, a joint effort between the New Hampshire Medical Society, the New Hampshire Hospital Association, and the University of New Hampshire.
In this podcast we discuss Dr. Meehan’s own journey from living in a music studio above a peanut butter factory through medical school, residency, and his own development as a physician leader. We discuss in detail what the medical school and residency experiences are like because the New Hampshire Physician Leadership Development Program has a unique flavor based on Dr. Meehan’s own experience of medical training, as well as his observations about how physician training creates some specific challenges for physicians who want to transition from lead clinician to clinician-leader.
I have been part of the Physician Leadership program since its inception, so it was fun to talk with Neil and capture some of the stories and insight I have heard him share over the last few years.
This is the abridged version of the interview. In this version of the interview, I cut out our discussion of medical school and residency and what it is like to become a physician. If you would like to listen to the full version, please go to https://anchor.fm/healthleaderforge/episodes/Dr--Neil-Meehan--Chief-Physician-Executive--Exeter-Health-Resources-e13luf0

Dr. Neil Meehan, Chief Physician Executive, Exeter Health Resources
Today’s guest is Dr. Neil Meehan, the Chief Physician Executive of Exeter Health Resources. Dr. Meehan is a board-certified Emergency Medicine physician, and was the driving force behind the creation of the New Hampshire Physician Leadership Development Program, a joint effort between the New Hampshire Medical Society, the New Hampshire Hospital Association, and the University of New Hampshire.
In this podcast we discuss Dr. Meehan’s own journey from living in a music studio above a peanut butter factory through medical school, residency, and his own development as a physician leader. We discuss in detail what the medical school and residency experiences are like because the New Hampshire Physician Leadership Development Program has a unique flavor based on Dr. Meehan’s own experience of medical training, as well as his observations about how physician training creates some specific challenges for physicians who want to transition from lead clinician to clinician-leader.
I have been part of the Physician Leadership program since its inception, so it was fun to talk with Neil and capture some of the stories and insight I have heard him share over the last few years.

COVID-19: What We Learned - Staffing & People Resources
This podcast is a recording of a live panel held jointly sponsored by the sponsors of this podcast, the Department of Health Management and Policy at the University of New Hampshire and the Northern New England Healthcare Executives, the local chapter of the American College of Healthcare Executives. The panel was titled, COVID-19: What We Learned - Staffing & People Resources. I had the opportunity to moderate, and our panel featured Eileen Keefe, Chief Nursing Officer, Parkland Medical Center, Derry, New Hampshire, Carol Majewski, Associate Chief Quality Officer for Patient Experience for the Dartmouth-Hitchcock Health, and Colonel Kim Aiello, Commander, 44th Medical Brigade, Fort Bragg, North Carolina.
If you would like to see the video of the event, please see our website, http://healthleaderforge.org

Mary Helen McSweeney, Long-Term Care Educator and Author
Today’s guest is Mary Helen McSweeney-Feld. Mary Helen is an associate professor at Towson University in the Department of Health Sciences. Mary Helen is the author of one of the leading textbooks in the field of long-term care, Dimensions of Long-Term Care: An Introduction, and is a recognized leader in long-term care education nationally.
In this podcast I talk with Mary Helen about her journey from an early interest in political science and international affairs to discovering the nascent field of health economics in the 80’s, and her transition to an interest in long-term care as a result of having to care for both her father and father-in-law when they suffered from debilitating terminal illnesses. Mary Helen makes a passionate case for long-term care, pointing out the economic opportunities for entrepreneurs, as well as young people looking for a meaningful and well compensated career.
For more information, please see our web site, Http://healthleaderforge.org

Steve Ahnen, President & CEO, New Hampshire Hospital Association
Today’s guest is Steve Ahnen, the President and CEO of the New Hampshire Hospital Association. The New Hampshire Hospital Association is an independent, non-profit association representing the interests of the hospitals in the state of New Hampshire.
Steve joined the New Hampshire Hospital Association in 2008 after spending sixteen years in progressive leadership roles with the American Hospital Association in Washington, DC.
In this podcast we talk about the role of both the American Hospital Association and the New Hampshire Hospital Association, and what it is like to work as an industry advocate at the national and state levels.
For more information, please see our website: https://healthleaderforge.blogspot.com/2020/12/steve-ahnen-president-ceo-new-hampshire.html

Chris Sloan, COO, Capital Medical Center (full)
Today’s guest is Chris Sloan, the Chief Operating Officer of Capital Medical Center in Olympia, Washington. Capital Medical Center is a 107-bed hospital with about 600 employees. It is part of LifePoint Health, a for-profit hospital system headquartered in Brentwood, Tennessee.
Chris joined Capital Medical Center after retiring from the Army Medical Service Corps in September of 2019, with 23 years of service as a military medical logistician and hospital administrator. During his service he deployed to Kosovo and Iraq, and ended his career as the Chief Operating Officer for Madigan Army Medical Center, one of the Army’s largest hospitals.
In this podcast we talk about Chris’s military career, transition to leadership in the civilian sector, his leadership philosophy, and, since this interview was originally recorded in October of 2020, the impact of the COVID-19 pandemic.
for more information, please see our website: http://healthleaderforge.org

Chris Sloan, COO, Capital Medical Center (abridged)
Today’s guest is Chris Sloan, the Chief Operating Officer of Capital Medical Center in Olympia, Washington. Capital Medical Center is a 107-bed hospital with about 600 employees. It is part of LifePoint Health, a for-profit hospital system headquartered in Brentwood, Tennessee.
Chris joined Capital Medical Center after retiring from the Army Medical Service Corps in September of 2019, with 23 years of service as a military medical logistician and hospital administrator. During his service he deployed to Kosovo and Iraq, and ended his career as the Chief Operating Officer for Madigan Army Medical Center, one of the Army’s largest hospitals.
In this podcast we talk about Chris’s military career, transition to leadership in the civilian sector, his leadership philosophy, and, since this interview was originally recorded in October of 2020, the impact of the COVID-19 pandemic.
For more information, see our website: http://healthleaderforge.org

Learned the Hard Way: A Model of Executive Leadership Competencies
Earlier this fall, I was able to publish a paper with my colleagues Chris Mayhugh and Mark Mellott, based on the Health Leader Forge podcast interviews. The paper is called Learned the Hard Way: A Model of Executive Leadership Competencies. Using qualitative research methods, we analyzed the interviews and focused especially, though not exclusively, on answers executives gave to one of my favorite questions, what is a leadership lesson you learned the hard way? The paper was originally presented at the 2019 American College of Healthcare Executives annual congress. I recorded the presentation live, so the sound quality isn’t studio, but I think it still sounds pretty good. If you find the lecture interesting, I encourage you to check out the full paper here (free): https://globaljournals.org/GJMBR_Volume20/5-Learned-the-Hard-Way-A-Model.pdf
The YouTube link below includes the slides used during the presentation: https://youtu.be/B1EUDRPV4R8

Arthur Mathisen, President, Memorial Hospital (abridged)
Today’s guest is Art Mathisen, the President of Memorial Hospital in North Conway, New Hampshire. Memorial Hospital is part of the MaineHealth system, the largest integrated healthcare system in Maine. Memorial Hospital is the only member hospital not located in Maine. Art had a first career in the US Army as a Medical Service Corps officer, and retired after twenty years as a lieutenant colonel. In this podcast we talk about his military career, his transition to civilian leadership, and his experiences with Bon Secours Health System in Virginia, his time as CEO of Copley Hospital in Vermont, and his leadership at Memorial Hospital, and what it is like leading a critical access hospital that is part of a larger healthcare system.

Arthur Mathisen, President, Memorial Hospital (full)
Today’s guest is Art Mathisen, the President of Memorial Hospital in North Conway, New Hampshire. Memorial Hospital is part of the MaineHealth system, the largest integrated healthcare system in Maine. Memorial Hospital is the only member hospital not located in Maine. Art had a first career in the US Army as a Medical Service Corps officer, and retired after twenty years as a lieutenant colonel. In this podcast we talk about his military career, his transition to civilian leadership, and his experiences with Bon Secours Health System in Virginia, his time as CEO of Copley Hospital in Vermont, and his leadership at Memorial Hospital, and what it is like leading a critical access hospital that is part of a larger healthcare system.

Richard Corder, Managing Director, TiER1 Performance Solutions
Today’s guest is Richard Corder, a healthcare consultant and Managing Director at the management consulting firm TiER 1 Performance Solutions. In this podcast we discuss Richard’s journey from his start as an apprentice in the hotel industry in London, England, following his heart to Boston, Massachusetts, his decision to enter the healthcare industry after his own experience as an inpatient, how he applied lessons he learned from the hospitality industry to become an expert on patient experience, and ultimately his move into healthcare consulting. We conclude the podcast with a discussion about leadership and mentorship.

Vanessa Druskat, PhD, Associate Professor Of Organziational Behavior And Managment - Full

Vanessa Druskat, PhD, Associate Professor Of Organziational Behavior And Managment - Abridged

LTC Jarrod McGee, Commander, 11th Field Hospital (abridged)
In the full length version of the interview we follow the discussion of the 11th Field Hospital’s mission with a discussion of LTC McGee’s career – he started out in the Army as a combat engineer “running around the woods and blowing things up” to later getting a commission as an Army Medical Service Corps officer and becoming a health services comptroller, so he has had a varied and interesting career. He is also the Army Regent for the American College of Healthcare Executives, so we talk about the importance of professional organizations, and how his ACHE contacts actually helped provide intelligence as he brought his unit into New York. We conclude with a discussion about leadership.

LTC Jarrod McGee, Commander, 11th Field Hospital (full length)
In the full length version of the interview we follow the discussion of the 11th Field Hospital’s mission with a discussion of LTC McGee’s career – he started out in the Army as a combat engineer “running around the woods and blowing things up” to later getting a commission as an Army Medical Service Corps officer and becoming a health services comptroller, so he has had a varied and interesting career. He is also the Army Regent for the American College of Healthcare Executives, so we talk about the importance of professional organizations, and how his ACHE contacts actually helped provide intelligence as he brought his unit into New York. We conclude with a discussion about leadership.

Quarantine Graduation Special
for more information, please see our web site, healthleaderforge.org

Brian Hall, President Of Physicians Resources LTD
For more information, please see our website, healthleaderforge.blogspot.com/2020/04/brian-hall-president-physician.html

Mark Mellott, Senior Director, Cerner Corporation

Eileen Keefe, CNO, Parkland Medical Center
This is a fun interview because Eileen is interviewed by Sara Elmendorf, Eileen's daughter, and a junior in the Department of Health Management and Policy where I teach.
Sara and Eileen have a great conversation about Eileen's career from Med-Surge nurse in Boston to executive leadership.
For more information, please see our web site, healthleaderforge.org

LTC Amy Thompson, Division Surgeon, 101st Airborne (abridged)
LTC Thompson is a board-certified pediatrician with a fellowship in adolescent medicine, focused on young adults. As she notes in the podcast, more than half of the Army is under 25, so her specialty is actually perfect for her mission of taking care of soldiers. As you listen to LTC Thompson’s story, I think you will be struck by the level of commitment she has demonstrated to her mission of taking care of soldiers, volunteering to serve in challenging and dangerous environments when she could easily choose to remain in a hospital or clinic. In the podcast the themes of mission, service, and endurance repeat, and we conclude with a discussion of servant leadership.

LTC Amy Thompson, Division Surgeon, 101st Airborne
LTC Thompson is a board-certified pediatrician with a fellowship in adolescent medicine, focused on young adults. As she notes in the podcast, more than half of the Army is under 25, so her specialty is actually perfect for her mission of taking care of soldiers. As you listen to LTC Thompson’s story, I think you will be struck by the level of commitment she has demonstrated to her mission of taking care of soldiers, volunteering to serve in challenging and dangerous environments when she could easily choose to remain in a hospital or clinic. In the podcast the themes of mission, service, and endurance repeat, and we conclude with a discussion of servant leadership.

Steve Roach, President & CEO, Marlborough Hospital
Steve is an alumnus of my program, Health Management and Policy, here at the University of New Hampshire, which makes this an especially enjoyable interview for me. Steve started his career working in the financial side of healthcare delivery, becoming a chief financial officer for a community hospital at only 30, and not long after, the chief executive officer of the same hospital at only 33, making him the youngest hospital CEO in Massachusetts at the time. He developed something of a specialty in working with financially troubled hospitals, helping turn around several non-profit and for-profit facilities. We conclude the podcast with a discussion about leadership, mentorship, and coaching.
For more information, please see our website, healthleaderforge.blogspot.com/2019/12/steve-roach-president-ceo-marlborough.html

Aimee Giglio, CHRO, Dartmouth-Hitchcock Health (abridged)
Like many executives I talk to, Aimee didn’t start out in the human resources field. Her undergraduate work and early career was in the field of social work. Her journey to being the chief human resource officer for the largest employer in the state of New Hampshire after the state government is interesting, and the topic of the first part of the interview. We then discuss managing the human resources function for a major medical center and coordinating human resources strategy across a large system. We conclude with a conversation about leadership.
This is the abridged version of the recording. There is also a full length version available. Please see our web site, http;//healthleaderforge.org for more information.

Aimee Giglio, CHRO, Dartmouth-Hitchcock Health (full length)
Like many executives I talk to, Aimee didn’t start out in the human resources field. Her undergraduate work and early career was in the field of social work. Her journey to being the chief human resource officer for the largest employer in the state of New Hampshire after the state government is interesting, and the topic of the first part of the interview. We then discuss managing the human resources function for a major medical center and coordinating human resources strategy across a large system. We conclude with a conversation about leadership.
Just as a note, we recorded this on sight and there was a bit of background noise at the beginning of the podcast which only lasts for the first few minutes of the interview.
For more information, please see our website, healthleaderforge.org

Stephanie Nadolny, VP of Hospital Operations, Spaulding Rehabilitation Hospital Cape Cod (abridged)
Stephanie started her career in therapeutic recreation and has worked in rehabilitation services for thirty years. In this podcast we talk about Stephanie’s journey from an entry-level clinician to running a 60 bed rehabilitation hospital and helping to lead a rehabilitation services network.
I really enjoyed talking with Stephanie not just because she happens to be a two-time UNH alumna, but also because she is a truly authentic leader. I hope you enjoy listening to her journey as much as I did.
This is the abridged version of the podcast. To check out the full length version please see our web site, healthleaderforge.org

Stephanie Nadolny, VP of of Hospital Operations, Spaulding Rehabilitation Hospital Cape Cod (full)
Stephanie started her career in therapeutic recreation and has worked in rehabilitation services for thirty years. In this podcast we talk about Stephanie’s journey from an entry-level clinician to running a 60 bed rehabilitation hospital and helping to lead a rehabilitation services network.
I really enjoyed talking with Stephanie not just because she happens to be a two-time UNH alumna, but also because she is a truly authentic leader. I hope you enjoy listening to her journey as much as I did.
This is the full length version of the podcast. To check out the abridged version please see our web site, healthleaderforge.org

Lisa Couture, Executive Director, Krempels Center (abridged)
Lisa is a graduate of the University of New Hampshire, having double majored in Social Work and Outdoor Education. She served in a variety of leadership roles in a number of organizations leading up to her position as the Executive Director in 2009. In the full length version of the interview, we discuss her early career as well as her time at the Krempels Center.
The full-length interview runs about 90 minutes. I have produced an abridged version that runs about forty minutes.
for more information, please see our web site, healthleaderforge.org

Lisa Couture, Executive Director, Kremples Center (full length)
Lisa is a graduate of the University of New Hampshire, having double majored in Social Work and Outdoor Education. She served in a variety of leadership roles in a number of organizations leading up to her position as the Executive Director in 2009. In the full length version of the interview, we discuss her early career as well as her time at the Krempels Center.
The full-length interview runs about 90 minutes. I have produced an abridged version that runs about forty minutes.
for more information, please see our web site, healthleaderforge.org

Sean Stevenson, SVP of Operations for New England, Genesis HealthCare (Abridged)
The full-length interview runs about 90 minutes. I have produced an abridged version that runs about an hour. This is the abridged version. If you’d like to listen to the full-length version, please see our web site, healthleaderforge.org for the link.

Sean Stevenson, SVP of Operations for New England, Genesis HealthCare
The full-length interview runs about 90 minutes. I have produced an abridged version that runs about an hour. This is the full-length version. If you’d like to listen to the abridged version, please see our web site, healthleaderforge.org for the link.

Jake Poore, President and Chief Experience Officer, Integrated Loyalty Systems
This is the abridged version of the interview. There is also a full-length version. Please see our web site, healthleaderforge.org for more information.

Jake Poore, President and Chief Experience Officer, Integrated Loyalty Systems (full length)
This is the full length version of the interview. There is also a one-hour abridged version. Please see our web site, healthleaderforge.org for more information.

Marie Vienneau, President and CEO, Mayo Hospital (abridged)
Prior to coming to Mayo Hospital, Marie worked at Millinocket Regional Hospital, in her home town of Millinocket, Maine, where she rose from staff nurse to President and CEO. During her tenure, like much of rural Maine, the two paper mills that were the economic engines of her community closed down. We talk at length about what it is like leading a non-profit community hospital during a time of economic downturn, and how she led the organization and worked with the community to care for her fellow residents.
Marie has been the President and CEO of Mayo Hospital since 2014. Mayo Hospital has a unique governance structure: it is a quasi-governmental entity governed by a Hospital Administrative District, which I was not familiar with. We discuss how this governance structure is different from the typical non-profit hospital’s governance structure and the challenges of working in this different environment. Mayo Hospital is currently in negotiations to merge with Northern Light Health, formerly the Eastern Maine Health System, one of the three largest health systems in Maine, and we discuss some of the challenges of going through a merger process. We close on a discussion of leadership.
The full-length interview runs about 90 minutes. I have produced an abridged version that runs about an hour. This is the abridged version. If you’d like to listen to the full-length version, please see our web site, healthleaderforge.org for the link.

Marie Vienneau, President and CEO, Mayo Hospital (full length)
Prior to coming to Mayo Hospital, Marie worked at Millinocket Regional Hospital, in her home town of Millinocket, Maine, where she rose from staff nurse to President and CEO. During her tenure, like much of rural Maine, the two paper mills that were the economic engines of her community closed down. We talk at length about what it is like leading a non-profit community hospital during a time of economic downturn, and how she led the organization and worked with the community to care for her fellow residents.
Marie has been the President and CEO of Mayo Hospital since 2014. Mayo Hospital has a unique governance structure: it is a quasi-governmental entity governed by a Hospital Administrative District, which I was not familiar with. We discuss how this governance structure is different from the typical non-profit hospital’s governance structure and the challenges of working in this different environment. Mayo Hospital is currently in negotiations to merge with Northern Light Health, formerly the Eastern Maine Health System, one of the three largest health systems in Maine, and we discuss some of the challenges of going through a merger process. We close on a discussion of leadership.
The full-length interview runs about 90 minutes. I have produced an abridged version that runs about an hour. This is the full-length version. If you’d like to listen to the abridged version, please see our web site, healthleaderforge.org for the link.

Chris DiNicola, COO, Process Recovery Center
What is amazing is that Chris and his partners are all recovering addicts, so the businesses are a manifestation of their passion to help others who have suffered from the same challenges.
This is one of the longer interviews I’ve done, so I’ll be posting two versions. This is the full-length version. If you’d like to listen to the abridged version, please see our web site, healthleaderforge.org for the link.

Chris DiNicola, COO, Process Recovery Center (abridged)
What is amazing is that Chris and his partners are all recovering addicts, so the businesses are a manifestation of their passion to help others who have suffered from the same challenges.
This is one of the longer interviews I’ve done, so I’ll be posting two versions. This is the abridged version. If you’d like to listen to the abridged version, please see our web site, healthleaderforge.org for the link.

Semra Aytur, PhD, MPH, Associate Professor of Health Management and Policy
This is the full-length version of the interview.
For the abridged version, or for more information, please see our website, healthleaderforge.blogspot.com/2019/04/semra-aytur-phd-mph-associate-professor.html

Semra Aytur, PhD, MPH, Associate Professor of Health Management and Policy (Abridged)
This is the abridged version of the podcast. If you would like to listen to the full length podcast, please see our website, healthleaderforge.blogspot.com/2019/04/semra-aytur-phd-mph-associate-professor.html

Alex Walker, Executive Vice President and COO, Catholic Medical Center
In the podcast we talk about Alex’s journey from his early experiences in the Marine Corps, to what it was like to rise to become President of Devine and Millimet, and ultimately his decision to change careers and industries and join the team at Catholic Medical Center.
What I thought was especially interesting about Alex’s story was how he described the experience of joining a mission driven non-profit hospital, and how important that was to him. I hope you enjoy this conversation as much as I did.
For more information, please see our web site, healthleaderforge.blogspot.com/2019/03/alex-walker-executive-vice-president.html

Heather Staples Lavoie, President of Geneia
In the podcast we discuss Heather’s career and how she discovered a passion for healthcare analytics. We then talk about the various products and services Geneia has developed to help improve the delivery of healthcare and mitigate provider burnout (we talk about the Physician Misery Index Geneia has developed to measure the pain clinicians feel from the array of administrative tasks that take them away from providing care).
I really enjoyed talking with Heather because her experiences in small firms are so different from mine, and I believe analytics, AI, and machine learning are going to transform healthcare.
For more information, please go to our website, healthleaderforge.org

Joel Hornberger, Chief Strategy Officer, Cherokee Health Systems
Cherokee has been an innovator in the area of integrating behavioral health and primary care, which is the focus of my conversation with Joel today. In the interview we talk about how Cherokee uses embedded behavioral health counselors to collaborate with primary care providers as well as the Clinic developed a unique rating system called the BPSA to quantify the needs of individual patients, among other things. I really enjoyed talking with Joel because his passion for integrated care and the FQHC mission is so apparent. I hope you enjoy this conversation as much as I did.
for more information, please go to our web site, healthleaderforge.blogspot.com/2019/01/joel-hornberger-chief-strategy-officer.html

Jeffrey Hughes, Chief Strategy Officer, Wentworth-Douglass Hospital
For more information, please see our website, healthleaderforge.org

Jeffrey Hughes, Chief Strategy Officer, WDH (abridged)
This is the abridged version of the interview. To hear Jeff talk about his career leading up to his role at WDH, please check out the full length version of the podcast.
For more information, please see our website, healthleaderforge.org

Dr. Teresa Leverett, DO, Founder, Freedom Family Practice

COL Jean M. Barido, Commander, Public Health Command - Central
In this podcast we talk about COL Barido’s career as an Army Nurse Corps officer, starting in the reserves and then transitioning to active duty. We discuss her many roles in the military including deployments to Kosovo and Afghanistan, and then discuss her role as the Commander of a dispersed unit with many diverse missions. We conclude with a discussion of leadership.
for more information, please see our website, healthleaderforge.blogspot.com/2018/02/colonel-jean-m-barido-commander-public.html

Mary Lowry, Administrative Director, Center for Telehealth, Dartmouth-Hitchcock Health System
For more information, please see our website, healthleaderforge.org

Stephen Kasabian, Chief Administrative Officer, Maine Medical Partners (full length)
Steve is a graduate of our own HMP program, and in this podcast we trace his career from UNH through to his leadership at MMP. We discuss the challenges and opportunities faced by healthcare organizations, and those in and around southern Maine. We conclude with a discussion about leadership.
for more information, please see our web site, http:/healthleaderforge.org

Stephen Kasabian, Chief Administrative Officer, Maine Medical Partners (edited)
Steve is a graduate of our own HMP program, and in this podcast we trace his career from UNH through to his leadership at MMP. We discuss the challenges and opportunities faced by healthcare organizations, and those in and around southern Maine. We conclude with a discussion about leadership.
To learn more, please see our web-site, http:/healthleaderforge.org

Timothy King, VP of Business Development, G. Greene Construction
Prior to recording the podcast, Tim was able to give me a tour of the new ICU that his firm, G. Greene, had just completed at Lowell General. We talk about the project quite a bit during the podcast, so I have included some pictures of the facility below.
(We recorded the podcast at Lowell General, so at a few points you will hear announcements from the intercom, and even a lullaby is played, indicating a new baby was born during the recording.)
for more information, please see our website, healthleaderforge.org

Samantha O'Neill, VP of HR, The Elliot Health System
Sam is interviewed by Kayli Mathews and Nicole Bishop, juniors in the Department of Health Management and Policy at the University of New Hampshire. In this podcast, they explore Sam's diverse career, talk about the various functions of HR, and close on a discussion of Sam's leadership style.
For more information, please see our website, healthleaderforge.org

John W. Polanowicz, EVP of the Hospital Services Group, Steward Health Care
In this podcast we talk about John’s fascinating career, beginning with his time at the United States Military Academy at West Point, his tour as an Army aviation unit commander and Black Hawk pilot, and then on to his experiences as a hospital CEO, his service as the Secretary of the Executive Office of Health and Human Services for the State of Massachusetts, and finally his role today at Steward. We close on a discussion of leadership and John’s advice to early careerists.
for more information, please see our web site, healthleaderforge.org

John W. Polanowicz, EVP of the Hospital Services Group, Steward Health Care (Abridged)
In this podcast we talk about John’s fascinating career, beginning with his time at the United States Military Academy at West Point, his tour as an Army aviation unit commander and Black Hawk pilot, and then on to his experiences as a hospital CEO, his service as the Secretary of the Executive Office of Health and Human Services for the State of Massachusetts, and finally his role today at Steward. We close on a discussion of leadership and John’s advice to early careerists.
for more information, please see our web site, healthleaderforge.org

Sean Tracey, Founder, CEO, and Creative Director of Sean Tracey Associates
This was a fun interview because Sean has done so many diverse and interesting things in his career, including being a jazz trumpeter, producing a TV show called, "The Best of New England", and making a feature length documentary called, “The Jesus Guy”.
One of the things I found most interesting was our conversation about leadership in an industry where most organizations are project-based, and teams may form for a day or many years, depending on the length of the project. We close on a discussion about developing a personal brand, which I think is particularly valuable for any professional to think about.
for more information, please see our website, healthleaderforge.org

Sean Tracey, Founder, CEO, and Creative Director of Sean Tracey Associates (edited)
This was a fun interview because Sean has done so many diverse and interesting things in his career, including being a jazz trumpeter, producing a TV show called, "The Best of New England", and making a feature length documentary called, “The Jesus Guy”.
One of the things I found most interesting was our conversation about leadership in an industry where most organizations are project-based, and teams may form for a day or many years, depending on the length of the project. We close on a discussion about developing a personal brand, which I think is particularly valuable for any professional to think about.
for more information, please see our website, healthleaderforge.or

Joni Spring, Director of Outpatient Nursing & Clinic Operations, DHMC
Joni has had over 30 years of experience as nurse, most of that time as a nurse leader and nurse executive. In this podcast we talk about Joni’s passion for nursing, a field she always knew was going to be her life’s work from the time she was a small child.
I really enjoyed talking with Joni because she is clearly an authentic leader. She is quite candid in the interview about her many successes as well as some of her most difficult failures. Her story is well worth listening to. I hope you enjoy it as much as I did.
For more information about this interview, please see our website, healthleaderforge.org

Joni Spring, Director of Outpatient Nursing and Clinic Operations for DHMC (edited)
Joni has had over 30 years of experience as nurse, most of that time as a nurse leader and nurse executive. In this podcast we talk about Joni’s passion for nursing, a field she always knew was going to be her life’s work from the time she was a small child.
I really enjoyed talking with Joni because she is clearly an authentic leader. She is quite candid in the interview about her many successes as well as some of her most difficult failures. Her story is well worth listening to. I hope you enjoy it as much as I did.
This is the abridged version of my interview with Joni. I had a really tough time cutting from the full length version because she shares so much interesting insight both into being a nurse and a healthcare executive. If you have the time, I would recommend listening to the full length version.

MG Thomas R. Tempel, Jr., CG of the Regional Medical Command - Central (edited)
Major General Tempel is a third generation member of the Army Medical Department. He entered active duty in 1991 as an Army dentist, serving with a variety of operational units including the 1st Special Forces, and commanded the 464th Dental Company while deployed to Iraq in support of Operation Iraqi Freedom. He later served in a series of clinical leadership roles including the Commander of the US Army Dental Command and the Commander of the Western Regional Medical Command before coming to his current role.
I really enjoyed talking with Major General Tempel about his unusual career. We conclude with a brief discussion about his leadership philosophy, but I think you will get a sense of the kind of leader he is throughout the interview.
For more information about this podcast, please see our web site, healthleaderforge.org

MG Thomas R. Tempel, Jr., CG of the Regional Medical Command - Central
Major General Tempel is a third generation member of the Army Medical Department. He entered active duty in 1991 as an Army dentist, serving with a variety of operational units including the 1st Special Forces, and commanded the 464th Dental Company while deployed to Iraq in support of Operation Iraqi Freedom. He later served in a series of clinical leadership roles including the Commander of the US Army Dental Command and the Commander of the Western Regional Medical Command before coming to his current role.
I really enjoyed talking with Major General Tempel about his unusual career. We conclude with a brief discussion about his leadership philosophy, but I think you will get a sense of the kind of leader he is throughout the interview.
For more information about this podcast, please see our web site, healthleaderforge.org

Gregory A. White, CPA, CEO of Lamprey Health Care
In this podcast Greg tells us about his journey from being an auditor in a public accounting firm to a career in healthcare, coming up through the finance and accounting side of healthcare delivery organizations. One of the unique aspects of Lamprey Health Care is each of its locations are in very different communities.
This podcast was guest-hosted by University of New Hampshire students Regan Judge and Caroline Sweny.
For more information about this podcast, please go to our web site, healthleaderforge.org

Richard Silveria, SVP of Finance and System CFO, Boston Medical Center (full length)
Rich has been the Chief Financial Officer since 2010. During his tenure he helped engineer a financial turnaround of the organization, and continues to strive to be a leader focused on driving change.
In this podcast we trace Rich’s career from a start in biology and education, through computer programming and financial systems through to today where he is a senior leader in the third largest health system in Massachusetts.
This is also our 50th interview on the Health Leader Forge! I'm very pleased to have such a distinguished guest to celebrate this milestone.
This is the full length version of the podcast. To listen to the abridged version, please go to soundcloud.com/healthleaderforge/richard-w-silveria-svp-of-finance-and-system-cfo-boston-medical-center-1
please see our web site healthleaderforge.org

Richard W Silveria, SVP of Finance and System CFO, Boston Medical Center
Rich has been the Chief Financial Officer since 2010. During his tenure he helped engineer a financial turnaround of the organization, and continues to strive to be a leader focused on driving change.
In this podcast we trace Rich’s career from a start in biology and education, through computer programming and financial systems through to today where he is a senior leader in the third largest health system in Massachusetts.
This is also our 50th interview on the Health Leader Forge! I'm very pleased to have such a distinguished guest to celebrate this milestone.
healthleaderforge.org

Sue DeMarco, Director of Organizational Development, Exeter Health Resources
In this podcast, Sue shares how she started in parks and recreation management, making a transition to organizational development and healthcare later in her career. She is a professional coach, certified by the International Coach Federation, and leads Exeter Health Resources' management and leadership development programs, working with individuals and groups within the organization.
Sue is interviewed in this podcast by University of New Hampshire students Carly Barber and Jessica Fucci.
for more information, please see our website, healthleaderforge.org

Dr. Skip Homicz, DDS, FAGD, Dental Director, Families First Health and Support Center
Dr. Homicz is a graduate of Cornell University and Columbia University College of Dental Medicine. He served in the Navy Dental Corps before going into private practice in a small town in New Hampshire. In the early 2000s, he began the dental component of Families First, later serving as the Dental Director and the Director of the oral health component of the homeless outreach program at the center. In 2016, he was awarded the Etherington Award for his achievements in bettering the lives of others through dentistry.
Also of special note is that this podcast was guest-hosted by Sameer Panesar, a senior at UNH, who was interested in interviewing Dr. Homicz due to Sameer's interest in going to dental school. I talk to Sameer about his takeaway from the interview at the beginning of the podcast.
For more information, please see our web site, healthleaderforge.org

Dr. Skip Homicz, DDS, Dental Director, Families First Health and Support Center (edited)
Dr. Homicz is a graduate of Cornell University and Columbia University College of Dental Medicine. He served in the Navy Dental Corps before going into private practice in a small town in New Hampshire. In the early 2000s, he began the dental component of Families First, later serving as the Dental Director and the Director of the oral health component of the homeless outreach program at the center. In 2016, he was awarded the Etherington Award for his achievements in bettering the lives of others through dentistry.
Also of special note is that this podcast was guest-hosted by Sameer Panesar, a senior at UNH, who was interested in interviewing Dr. Homicz due to Sameer's interest in going to dental school. I talk to Sameer about his takeaway from the interview at the beginning of the podcast.
for more information, please see our web site: healthleaderforge.org

Warren K West, CEO, North Country Healthcare
Warren started his career in healthcare at the age of sixteen when he became a housekeeper at Children’s Specialized Hospital in New Jersey, a rehabilitation hospital where he would eventually rise to vice president for administration. In this podcast we talk about Warren’s career, about his leadership philosophy, and the challenges of providing comprehensive healthcare in a rural setting in a time of massive change in the healthcare industry.
You are listening to the extended version. If you would like to listen to the abridged version, please see our web site, healthleaderforge.org

Warren West, CEO, North Country Healthcare (edited)
Warren started his career in healthcare at the age of sixteen when he became a housekeeper at Children’s Specialized Hospital in New Jersey, a rehabilitation hospital where he would eventually rise to vice president for administration. In this podcast we talk about Warren’s career, about his leadership philosophy, and the challenges of providing comprehensive healthcare in a rural setting in a time of massive change in the healthcare industry.
I have produced two versions of this podcast – an extended version that includes our complete conversation, and an abridged version. You are listening to the abridged version. If you would like to listen to the extended version, please see our web site, healthleaderforge.org

Brig. Gen. Jeffrey J. Johnson, Commander, Brooke Army Medical Center
General Johnson is a board certified family medicine physician and has served in and commanded a wide range of units, from traditional clinics and hospitals to Special Forces units and the legendary 82nd Airborne, and has deployed in support of the Army’s missions around the world.
I have produced two versions of this podcast – an extended version that includes our complete conversation, and an edited version.
You are listening to the extended version. If you would like to listen to the extended version, please see our web site, healthleaderforge.org

BG Jeffrey J. Johnson, Commander, Brooke Army Medical Center (edited)
General Johnson is a board certified family medicine physician and has served in and commanded a wide range of units, from traditional clinics and hospitals to Special Forces units and the legendary 82nd Airborne, and has deployed in support of the Army’s missions around the world.
I have produced two versions of this podcast – an extended version that includes our complete conversation, and an edited version. You are listening to the edited version. If you would like to listen to the extended version, please see our web site, healthleaderforge.org

Sam Shields, Director, Operational Excellence, Dartmouth-Hitchcock
In this podcast we talk about Sam’s career, which began as a chemical engineer working in specialty chemicals. Through experiences in a variety of manufacturing and production roles, Sam became an expert in supply chain management and quality and performance improvement. Like many of my guests, Sam’s road to serving in health care was circuitous. When he joined the Dartmouth-Hitchcock team in 2009 and returned again in 2013, he brought his extensive and diverse experience to bear on improving the functioning of the organization.

(Abridged) Sam Shields, Director, Operational Excellence, Dartmouth-Hitchcock
In this podcast we talk about Sam’s career, which began as a chemical engineer working in specialty chemicals. Through experiences in a variety of manufacturing and production roles, Sam became an expert in supply chain management and quality and performance improvement. Like many of my guests, Sam’s road to serving in health care was circuitous. When he joined the Dartmouth-Hitchcock team in 2009 and returned again in 2013, he brought his extensive and diverse experience to bear on improving the functioning of the organization.
for more information, please see our website, www.healthleaderforge.org

Thomas C. Lavallee, COO, Alliance Health Management Services
In this podcast we talk about Tom’s 25 year journey in skilled nursing and long term care, and discuss the future of both the industry and his organization.
I really enjoyed my conversation with Tom because he gives a view of the competitive nature of the long term care market and how the health reform is impacting the industry. He makes a compelling argument for early careerists to consider the field of long term care. I have produced two versions of this podcast – an extended version that includes are complete conversation, and an abridged version.
This is the extended version. If you would like to listen to the extended version, please see our web site.

(Abridged) Thomas C. Lavallee, COO, Alliance Health Management Services
In this podcast we talk about Tom’s 25 year journey in skilled nursing and long term care, and discuss the future of both the industry and his organization.
I really enjoyed my conversation with Tom because he gives a view of the competitive nature of the long term care market and how the health reform is impacting the industry. He makes a compelling argument for early careerists to consider the field of long term care. I have produced two versions of this podcast – an extended version that includes are complete conversation, and an abridged version.
This is the abridged version. If you would like to listen to the extended version, please see our web site.

(Abridged) Gary R. Ulicny, President and CEO of the Shepherd Center

Gary R. Ulicny, PhD, President and CEO of the Shepherd Center

Dennis Kain, FACHE, SVP, Tyler & Co.

Michael Peterson, President of Androscoggin Valley Hospital
In this podcast, I talk with Mike about his career, which included 28 years of service to the Eastern Maine Health System, where you worked his way up from part time work while in college, through being a licensed social worker, moving into information systems, and then back to operations, to ultimately being the chief operating officer at Sebastacook Valley Health before coming to Androscoggin in 2015.
I really enjoyed talking with Mike and I think you will especially enjoy his insights about leadership and the experience of being a new hospital president. I have produced an extended version of the interview that covers Mike’s career leading up to and including his work at Androscoggin. An abridged version of the interview begins with his work at Androscoggin.
You are listening to the extended version. If you would like to listen to the abridged version, please check our website for the link.

(abridged) Michael Peterson, President of Androscoggin Valley Hospital
In this podcast, I talk with Mike about his career, which included 28 years of service to the Eastern Maine Health System, where you worked his way up from part time work while in college, through being a licensed social worker, moving into information systems, and then back to operations, to ultimately being the chief operating officer at Sebastacook Valley Health before coming to Androscoggin in 2015.
I really enjoyed talking with Mike and I think you will especially enjoy his insights about leadership and the experience of being a new hospital president. I have produced an extended version of the interview that covers Mike’s career leading up to and including his work at Androscoggin. An abridged version of the interview begins with his work at Androscoggin.
You are listening to the abridged version. If you would like to listen to the extended version, please check our website for the link.

(abridged) Susanna Fier, VP of Public Affairs and Marketing, Elliot Health System
Susanna made a mid-career transition from law to healthcare. Prior to coming to the Elliot, she worked as an attorney specializing in civil litigation, arguing cases all the way to the state supreme court. In this podcast we talk about how she became a lawyer, what it was like to be represent clients in court, and then how her prior experience helps her do her job today as a member of the senior leadership team in the Elliot Health System. Susanna explains how she manages communications, both internally and externally, her relationship with the press, and how she prepares members of her organization to interact with the press themselves.
Susanna and I had a lengthy conversation, and I think I probably laughed more in this interview than any other, so I have produced two versions of this podcast, an abridged version and an extended version.
You are listening to the abridged version. If you would like to listen to the extended version, please check our website for the link.
healthleaderforge.blogspot.com/2016/12/susanna-fier-esq-vp-of-public-affairs.html

Susanna Fier, VP of Public Affairs and Marketing, The Elliot Health System
Susanna made a mid-career transition from law to healthcare. Prior to coming to the Elliot, she worked as an attorney specializing in civil litigation, arguing cases all the way to the state supreme court. In this podcast we talk about how she became a lawyer, what it was like to be represent clients in court, and then how her prior experience helps her do her job today as a member of the senior leadership team in the Elliot Health System. Susanna explains how she manages communications, both internally and externally, her relationship with the press, and how she prepares members of her organization to interact with the press themselves.
Susanna and I had a lengthy conversation, and I think I probably laughed more in this interview than any other, so I have produced two versions of this podcast, an abridged version and an extended version.
You are listening to the extended version. If you would like to listen to the abridged version, please check our website for the link.
healthleaderforge.blogspot.com/2016/12/susanna-fier-esq-vp-of-public-affairs.html

Policy Podcast with Lucy Hodder
healthleaderforge.org
Lucy's career interview:
healthleaderforge.blogspot.com/2016/10/lucy-c-hodder-jd-director-of-health-law.html

Christopher M. Callahan, VP of HR for Exeter Health Resources
Chris has over 30 years of experience in human resource management in the healthcare industry, having served in a number of hospitals and health systems prior to coming to Exeter Health Resources.
Human resources is a critical support function in any organization, and it has evolved dramatically, as Chris explains in the interview, from a tactical, routine paper work driven service to a strategic asset that can have a powerful impact on an organization’s success.
Chris and I had a lengthy conversation, so I have produced two versions of this podcast, an abridged version and an extended version.
You are listening to the extended version. If you would like to listen to the abridged version, please check our website for the link.
healthleaderforge.org

(abridged) Christopher M. Callahan, VP of HR for Exeter Health Resources
Chris has over 30 years of experience in human resource management in the healthcare industry, having served in a number of hospitals and health systems prior to coming to Exeter Health Resources.
Human resources is a critical support function in any organization, and it has evolved dramatically, as Chris explains in the interview, from a tactical, routine paper work driven service to a strategic asset that can have a powerful impact on an organization’s success.
Chris and I had a lengthy conversation, so I have produced two versions of this podcast, an abridged version and an extended version.
You are listening to the abridged version. If you would like to listen to the extended version, please check our website for the link.
healthleaderforge.org

Patrick Jordan, COO of Lahey Hospital & Medical Center

From Broken System to Accountable Care
This is the keynote talk by Dr. Louis Josephson, CEO of Brattleboro Retreat. The talk was titled, “From Broken System to Accountable Care: Improving Mental Health and Addictions Services by Putting Patients First”.
The recordings of the other parts of the event are available on our website, healthleaderforge.blogspot.com/2016/10/shaping-future-leadership-and-public.html

The Healthcare Organization's Role in Formulating Public Policy
This is the second panel, “The Healthcare Organization’s Role in Formulating Public Policy”. This panel included: Katie Fullam Harris, Senior Vice President, Government Relations and Accountable Care Strategy, MaineHealth; Richard Silveria, Chief Financial Officer, Boston Medical Center; Matthew Houde, Director, Government Relations, Dartmouth-Hitchcock Medical Center. The panel was moderated by my colleague Lucy Hodder, Director, Health Law and Policy, Professor of Law, University of New Hampshire.
The recordings of the other parts of the event are available on our website, healthleaderforge.blogspot.com/2016/10/shaping-future-leadership-and-public.html

Talent Management for Bench Strength Development
This is the first panel, Talent Management for Bench Strength Development. This panel included: Samantha O’Neill, the Vice President for Human Resources at the Elliot Health System in Manchester, New Hampshire; Kevin Callahan, the President and CEO of Exeter Health Resources; and Warren West, the CEO of Littleton Regional Healthcare and CEO of the North Country Healthcare. I had the privilege of moderating the panel.
The recordings of the other parts of the event are available on our website, healthleaderforge.blogspot.com/2016/10/shaping-future-leadership-and-public.html

Lucy C. Hodder, J.D., Director of Health Law Programs and Professor of Law
In this podcast we explore Lucy’s career, a journey that took her back and forth between public service and private practice in several states and regions of the country, including working in the office of the New Hampshire Attorney General, being a senior shareholder in the firm of Rath, Young and Pignatelli, and finally before joining the faculty at the University of New Hampshire, serving as the Legal Counsel to the Governor as well as senior health policy advisor.
I think the thing that struck me most about my interview with Lucy was her commitment to service throughout her career. From the time she was in law school to through her time in a high powered private practice, she made time to provide public service. When the governor asked her to serve as her legal counsel, Lucy’s career was in full bloom. She shares the advice she received from Tom Rath, one of the principals in her firm, and he told her: “You practice in the New Hampshire Bar, when a governor asks you to serve, you have to be hard pressed to say no… that’s what we’re here for, that’s what we do in New Hampshire… when the governor asks you to serve you should say yes.” I think that says a lot about not only Lucy and her firm, but the legal community in New Hampshire.
for more information about this interview, please see our web site, healthleaderforge.org

Raymond A. Levy, Psy.D., Executive Director, The Fatherhood Project
Dr. Levy is a clinical psychologist specializing in psychoanalysis, with over thirty five years of experience in the field. In this podcast we talk about the training Dr. Levy underwent to become a psychotherapist and his career leading up to his founding of the Fatherhood Project. We then talk about the origins of the Fatherhood Project, the kinds of programming and research Dr. Levy’s team undertakes, and the challenges of running a small, mission oriented non-profit.
I think listeners will get a lot out of this interview. First, Dr. Levy does a very nice job explaining the field of psychotherapy which is very interesting. Second, his discussion of how the Fatherhood Project grew out of a research project is enlightening about the origins of great innovations.
For more information, an outline of the interview, and show notes, please see our web site: healthleaderforge.blogspot.com/2016/09/raymond-levy-psyd-executive-director.html

Luanne S. Rogers, President & CEO, The Courville Communities
In this podcast, Luanne talks about her thirty-year journey through a field that has gone through many changes. Her career began as a nursing assistant in Chicago, Illinois, working to put herself through college and has included working for privately owned facilities as well as national chains. I really enjoyed my conversation with Luanne. Her passion and commitment to the field is remarkable.
For more information and links to the topics discussed, please visit our web site, healthleaderforge.org

John Fernandez, President and CEO of Massachusetts Eye and Ear Infirmary
In this podcast John talks about his journey to leading this world class organization, including his progress into the executive ranks at another world class Boston organization, the Brigham and Women’s Hospital. Throughout the interview, John talks about his management approach, which focuses on the fundamentals: plan, execute, follow up. While this sounds like a fairly simple formula, I think anyone who has tried it knows that simple isn’t always easy. John tempers his management approach with a focus on kindness, which was something heartening to hear from a senior executive.
One of the things that is clearly important to John is work life balance. We talked about work-life balance both before and during the interview, and one of the pieces of advice he gives to early careerists is to get your personal life sorted out first, and then figure out what you want from work, which was interesting advice. John has a series of questions that he gives people to help guide them through that process. I will post a link to those questions on the podcast web page.
podcast web page: healthleaderforge.blogspot.com/2016/08/john-r-fernandez-president-and-chief.html

Katie Fullam Harris, SVP of Government Relations for MaineHealth
In this podcast, Katie and I discuss her career journey, then transition to talk about what it’s like to manage government relations and health policy for the largest integrated health system in the state of Maine, and the challenges of trying to move a large system towards paying for value. We conclude with a discussion about influence and leadership.
We cover a lot of ground in this interview, especially around the recent evolution of health policy. I think early careerists in particular will get a sense of the importance of integrating proactive government relations in a large healthcare organization.
For more information and podcast annotation, please go to our web site, healthleaderforge.org

Nirav Shah, MD, MPH, Senior VP and COO, Kaiser Permanente Southern California
Prior to coming to Kaiser, Nirav served as the Commissioner of Health for the State of New York, administering a $60B budget and was responsible for public health insurance programs covering 5 million New Yorkers as well as regulating the state's hospitals and nursing homes among other responsibilities.
Nirav completed an internal medicine residency at Yale, followed by a fellowship in epidemiology in the Robert Wood Johnson Clinical Scholars Program. Before moving into leadership roles, he worked as a physician researcher at Bellevue Hospital in New York City and at the Geisinger Clinic in Pennsylvania.
I really enjoyed listening to Nirav's journey from physician researcher to large organization leader. Perhaps more than any other guest, Nirav talks about the importance mentors have played in his career, and how he seeks out support and guidance to help him solve his problems, while at the same time reaching out to return the favor.
For more information about the podcast and to review a transcript, please go to our web site, healthleaderforge.org

Brigadier General R. Scott Dingle, US Army MEDCOM G-3/5/7
I really enjoyed hearing BG Dingle’s career story, but I found his lessons for leaders at the end of the interview particularly striking. He uses a clever metaphor to talking about the need for leaders to never lose their bearing, to never forget they are always in the spotlight, and to never forget they are always part of a team.
This podcast is being released just in time for Independence Day weekend, and it seems appropriate to reflect on the career of a dedicated military leader and combat veteran as we remember that freedom is not free.
For more information about the interview, please visit our website: healthleaderforge.blogspot.com/2016/07/brigadier-general-r-scott-dingle-medcom.html

(extended) Rev. Frank Macht, Director of Chaplaincy, Dartmouth-Hitchcock Medical Center
Frank was first called to ministry as a hospital chaplain through a training program known as clinical pastoral education. His interest in this specialized form of ministry led him to become a clinical pastoral education supervisor, which allows him to supervise the clinical training of other chaplains.
In this podcast we discuss the training a hospital chaplain goes through, the role of the hospital chaplain, and specifically the role of the Chaplaincy at Dartmouth-Hitchcock.
I really enjoyed this interview because of Frank’s unique story and how he enhanced my own understanding of the role of the hospital chaplain and chaplaincy training. I think it’s important for healthcare leaders to understand what a well-trained chaplain can bring to the care team, and I think Frank does an excellent job of explaining that role.
Frank and I had a lengthy conversation about his career and the role of the chaplaincy. To produce this episode, unfortunately I had to edit out much of the conversation that was of interest to me, so I am posting two versions of the interview – the edited version, and the full-length interview.
You are listening to the full-length interview. If you would like to listen to the edited version, please check our web site, healthleaderforge.org for the link.

Rev. Frank Macht, Director of Chaplaincy, Dartmouth-Hitchcock Medical Center
Frank was first called to ministry as a hospital chaplain through a training program known as clinical pastoral education. His interest in this specialized form of ministry led him to become a clinical pastoral education supervisor, which allows him to supervise the clinical training of other chaplains.
In this podcast we discuss the training a hospital chaplain goes through, the role of the hospital chaplain, and specifically the role of the Chaplaincy at Dartmouth-Hitchcock.
I really enjoyed this interview because of Frank’s unique story and how he enhanced my own understanding of the role of the hospital chaplain and chaplaincy training. I think it’s important for healthcare leaders to understand what a well-trained chaplain can bring to the care team, and I think Frank does an excellent job of explaining that role.
Frank and I had a lengthy conversation about his career and the role of the chaplaincy. To produce this episode, unfortunately I had to edit out much of the conversation that was of interest to me, so I am posting two versions of the interview – the edited version, and the full-length interview.
You are listening to the edited version. If you would like to listen to the full-length version, please check our web site, healthleaderforge.org for the link.

Sheila Woolley, CNO And VP, Wentworth -Douglass Health System
In this podcast we discuss Sheila’s career in nursing, the role of the CNO, how the nursing profession has evolved, and conclude with a discussion about leadership.
This is a valuable interview for any aspiring healthcare leader to listen to because Sheila really demonstrates through her career how leadership in healthcare transcends parochial roles, and the future of healthcare delivery will require a team-based approach.
In this podcast we discuss Sheila’s career in nursing, the role of the CNO, how the nursing profession has evolved, and conclude with a discussion about leadership.
This is a valuable interview for any aspiring healthcare leader to listen to because Sheila really demonstrates through her career how leadership in healthcare transcends parochial roles, and the future of healthcare delivery will require a team-based approach.
For more a time outline of the interview and other information, please see our web site, healthleaderforge.blogspot.com/2016/06/sheila-woolley-sheila-woolley-rn-nea-bc.html

Roderic Olvera Young, EVP, and Chief Communications and Marketing Officer Dartmouth-Hitchcock Health
In this podcast, Roddy shares his nearly three decades of experience in communications and public relations in a wide variety of governmental and private organizations, among them including being the press secretary for NASA, as well as being a consultant for firms involved in public relations crises while working with MSL Group/TMG Strategies prior to coming to his current role at Dartmouth-Hitchcock.
This is a valuable podcast for any current or aspiring health leader to listen to because Roddy reveals some of the key mistakes leaders make when working with strategic communications and dealing with the press and provides insight on how to engage in a long term strategic messaging effort.
for more information, see our web site: healthleaderforge.blogspot.com/2016/05/roderick-olvera-young-executive-vice.html

Laura Curnan, Executive Director, High Point Village Retirement and Assisted Living Community
In this podcast we talk about how assisted living works, what kind of services are provided, and how the industry fills a niche between retirement communities and nursing homes.
Laura talks about creating a community that is welcoming and comfortable for her residents, and that "brings retirement to life."
This was an educational interview for me because I personally have not had much exposure to the assisted living industry, but clearly this is an industry that will continue to grow in importance. Today there are over 30,000 assisted living facilities in the United States providing care for more than one million residents, and it is poised to continue to grow with the aging of the Baby Boom generation.
For more information, see our website: healthleaderforge.org

Dr. Kenneth Anderson, DO, COO of HRET
I really enjoyed speaking with Ken about his career – his passion for medicine and improving the quality of care for patients at the individual and system level is evident in everything he has done.
Addendum: Since the recording of this podcast, Dr. Anderson has been promoted to Acting President of HRET and Acting Senior Executive for Health Improvement for the AHA (American Hospital Association).

Dr. Joseph Pepe, MD, President and Chief Executive Officer of CMC Healthcare System
I really enjoyed this interview because Dr. Pepe made it clear that CMC’s identity as a faith-based organization goes beyond just a historical origin; it is critical to the organization’s mission today, and influences its strategy on an ongoing basis.

Gerald "Gerry" Vicenzi, President of Synernet, Inc.
I was particularly interested in interviewing Gerry because Synernet represents a very different kind of organization than we have had on the podcast so far. It was fascinating to listen to how he made strategic decisions to adjust the portfolio of services over the years in response to changes in the marketplace, changes in technology, and changes in the competitive environment for his clients.
read more about Gerry's interview here: healthleaderforge.blogspot.com/2016/03/gerald-j-gerry-vicenzi-president.html

Patricia "Patsy" Aprile, Senior VP and COO of Southern Maine Health Care

Kathleen A. Bizarro-Thunberg, Executive VP, New Hampshire Hospital Association
We also talk about leadership, and Kathy’s role as a leader both inside of her organization, as well as her role as a thought leader working with the organization’s membership, the state legislature, and other organizations and the similarities between those two forms of leadership.
We then discuss Kathy’s extensive leadership experience within the American College of Healthcare Executives where she currently holds a seat on the ACHE Board of Governors, a leadership position at the national level.
We conclude with Kathy’s recommendations for early careerists, and the importance of getting involved with a professional organization earlier rather than later.

Dr. Kristy Fassler, ND, Co-Founder of the North Coast Family Health Integrative Medicine Clinic
We also discuss how Dr. Fassler worked with her husband, other naturopaths, and the community to get the state of New Hampshire to recognize and license naturopathic doctors in the mid-1990s, and as a result she and her husband hold license numbers 2 and 3 in the state.
This podcast was eye-opening for me because prior to talking with Dr. Fassler I had never spoken with a naturopathic doctor. I learned a lot about the field, and found many parallels between the naturopathic approach and the current movement in mainstream medicine toward a focus on wellness and patient centeredness – beliefs that naturopaths hold central to their practice.

Karen F. Clements, RN, FACHE, Associate Chief Nursing Officer, Dartmouth-Hitchcock Health System
Despite its rural location, Dartmouth-Hitchcock Medical Center is the largest hospital in New Hampshire, taking referrals from over forty other hospitals in New England. It is also a major teaching hospital associated with Dartmouth College’s Geisel School of Medicine.
Karen is also the President of the Northern New England Association of Healthcare Executives, one of the sponsors of this podcast.
Karen is a nurse-executive whose roots are in emergency and trauma nursing. Her career began with an active duty tour in the Army’s Nurse Corps, then she returned home to Bangor, Maine where she progressed through the nursing ranks to become the Chief Nursing Officer of Acadia Hospital, a 100 bed freestanding psychiatric hospital. After 23 years with the Eastern Maine Healthcare System, she followed professional and personal opportunity to Dartmouth-Hitchcock, where her leadership skills quickly led her to the Associate Chief Nurse position.
In this podcast we talk about Karen’s career leading up to her current position at Dartmouth-Hitchcock, how Dartmouth-Hitchcock is changing to meet the challenges of an evolving health system, and how nursing is playing a role in that transition. We then talk about leadership, and Karen’s role in the Northern New England Association of Healthcare Executives and conclude with Karen’s recommendations for early careerists.

(Abridged) Betsey Rhynhart, Executive Director, New Hampshire Accountable Care Partners
You are listening to the abridged version of the podcast. An extedned version of the podcast is also available. Please go to our web site, healthleaderforge.org for the link to the extednded version.

Betsey Rhynhart, Executive Director, New Hampshire Accountable Care Partners

(Abridged) Dr. Michael Sherman, Chief Medical Officer, Harvard Pilgrim Health Care
His discussion of the work he is doing with value-based payment and bundling at Harvard Pilgrim is particularly useful and timely. It is very popular to demonize health insurers, but Michael’s efforts to create win-win arrangements between Harvard Pilgrim and its partners in the provider community shows what is actually possible. It is interesting to see how his passion for developing these agreements meshes with a recurring theme of negotiations from different points in his career leading up to his current role.
You are listening to the abridged version of the interview. The full interview is also available on our web page, healthleaderforge.org , along with an outline of the interview, and links to the organizations and papers discussed in the podcast.

Dr. Michael Sherman, Chief Medical Officer, Harvard Pilgrim Health Care
His discussion of the work he is doing with value-based payment and bundling at Harvard Pilgrim is particularly useful and timely. It is very popular to demonize health insurers, but Michael’s efforts to create win-win arrangements between Harvard Pilgrim and its partners in the provider community shows what is actually possible. It is interesting to see how his passion for developing these agreements meshes with a recurring theme of negotiations from different points in his career leading up to his current role. The podcast concludes with a discussion about Michael's leadership style, and his recommendations for physicians who are looking to make the transition from clinical leadership to executive leadership.
A podcast timeline and links to the organizations and topics discussed are available on our web page, healthleaderforge.org

(Abridged) Daniel Andrus, Fire Chief, City of Concord, NH
You are listening to the abridged version of the interview. An unabridged version is also available. Please see our website, healthleaderforge.org for more information.

Daniel L. Andrus, Fire Chief for the City of Concord, NH
This is the unabridged version of the interview. An abridged version is also available. Please see our website, healthleaderforge.org for more information.

Jill Gravink, Founder and Executive Director of Northeast Passage

Greg Townsend, VP of Business Intelligence and Analytics, Commonwealth Care Alliance

(abridged) Greg Townsend, VP of Business Intelligence and Analytics, Commonwealth Care Alliance

Robert Mach, Executive Director of Operations, Littleton Regional Healthcare

Phil Alexakos, Chief Of Environmental Health And Emergency Preparedness

Bridget Stewart, Vice President for Physician Services, Elliot Health System

(Abridged)Bridget Stewart, Vice President for Physician Services, Elliot Health System

Jay Couture, Executive Director/CEO of Seacoast Mental Health Center (Unabridged)

Jay Couture, CEO and Executive Director of Seacoast Mental Health Center (Abridged)

Patricia Cummings, Administrator of The Edgewood Centre (Unabridged)

Stephen Norton, Executive Director, New Hampshire Center for Public Policy Studies

MG Jimmie O Keenan, Deputy Commanding General- Operations, US Army Medical Command

Edgar J. Helms, Director, Institute for Health Policy and Practice

Kevin Callahan, CEO, Exeter Health Resources (Abridged)

Kevin Callahan, CEO, Exeter Health Resources (Unabridged)

Tim Soucy, Director, Manchester Health Department

Peter Wright, President and CEO of Valley Regional Healthcare
For more information, please go to our web site: www.healthleaderforge.org

Colonel David Bitterman, Chief of Staff, US Army Southern Regional Medical Command
For more information, please go to our web site: www.healthleaderforge.org
