
Hole in the Wall Business Podcast
By Hole in the Wall Business Podcast
Welcome to the Hole in the Wall business podcast w/ Bill and James. I’m James Groves and along with my business partner Bill DeMent, we want to share our journey as small business owners with you. As owners of Hole in the Wall Drywall Repair for over the past decade, we have learned a few things. From the big wins, to the occasional mistakes, we will attempt to peel back the curtain of owning a small business in the trade service industry. We don’t have all the answers but perhaps we can learn a few things as navigate the many adventures of owning a small business.

Ep 35 - Building Your Network
Ep 35 - Building Your Network
Hole in the Wall Business PodcastMar 29, 2023
00:00
31:46

Ep 35 - Building Your Network
Ep 35 - Building Your Network
In this episode Bill and James discuss how to build your business network. Don't do business in a vacuum.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Mar 29, 202331:46

Ep 34 - Challenges in employee hiring - Mike Elliott
Ep 34 - Challenges in employee hiring - Mike Elliott
In this episode Bill and James talk with Mike Elliott, General Manager of Hole in the Wall Drywall Repair - Orlando. They talk about the ongoing struggles of hiring quality employees.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Mar 21, 202339:56

Ep 33 - IT Cyber Security with Brian Awsumb of Awsumb Tech LLC
Ep 33 - IT Cyber Security with Brian Awsumb of Awsumb Tech LLC
On this episode Bill and James talk with Brian Awsumb, owner of Awsumb Tech LLC. This discussion talks through some of the vulnerabilities the small business need to be aware of in regards to cyber security. It's nothing to be taken lightly. If you'd like to contact Brian contact him at info@awsumbtech.com or 407-636-7009.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Mar 14, 202345:30

Ep 32 - Payroll and PEO Companies - CoAdvantage - Britt Owen and Santino Quinones
Ep 32 - Payroll and PEO Companies - CoAdvantage - Britt Owen and Santino Quinones
In this episode Bill and James talk with Britt Owen and Santino Quinones of CoAdvanatge, a Payroll/PEO and HR company. The discussion highlights how outsourcing payroll can be a huge benefit to a small business. If you'd like more information on CoAdvantage go to https://www.coadvantage.com/
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Mar 07, 202340:45

Ep 31 - Wendy Grant - Wenvia
Ep 31 - Wendy Grant - Wenvia
On this episode Bill and James talk with Wendy Grant, Founder of Wenvia, a plant based skin care company. Wendy shares why she decided to start developing quality skin care products and how she is scaling her busy. As a female solo entrepreneur, she is a true inspiration. You can find her at www.wenvia.com and https://www.instagram.com/wenvia_naturals/ and info@wenvia.com
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Feb 28, 202333:47

Ep 30 - Small Changes, Big Results
Ep 30 - Small Changes, Big Results
In this episode Bill and James talk about how small changes, 1% improvements, will lead to big positive changes. They draw from a story in the book "Atomic Habits" written by James Clear, that details how the British Cycling team went from a losing team to a winning team using the approach known as "The Aggregation of Marginal Gains".
Check out the blog post: https://www.holeinthewalldrywallrepair.com/smallchangesbigresults/
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Feb 21, 202341:34

Ep 29 - Chad Bordner - Elite Home Inspection Services
Ep 29 - Chad Bordner - Elite Home Inspection Services
On this episode Bill and James talk with Chad Bordner with Elite Home Inspection Services, a home inspection company in Central Florida. It's a great conversation where they talk about the Home Inspection process and the importance of strategic partners in business. If you'd like to get a hold Chad, you can contact him at 407-443-3683 or ehiservices.com
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Feb 14, 202343:41

Ep 28 - Stories from a Small Business Owner - David Edmiston
Ep 28 - Stories from a Small Business Owner - David Edmiston
In this episode Bill and James talk again to David Edmiston, one of the owners in the family run business, Colonial Florist. Every business owner has some stories to tell and David has some good ones. From IRS issues to company culture, it's a great conversation.
You can reach Colonial Florist at https://www.colonialfloristorlando.com/ or call them at 407-896-4781.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Feb 07, 202342:41

Ep 27 - FAVOB - Stu Smith (Florida Association of Veteran Owned Businesses)
Ep 27 - FAVOB - Stu Smith (Florida Association of Veteran Owned Businesses)
In this episode Bill and James shift the focus a little from small business to supporting veteran business owner. They talk with Stu Smith, the CEO of FAVOB (Florida Association of Veteran Owned Businesses). Hole in the Wall has a heart for our veterans are partnering with FAVOB to help support them.
You can find out more about FAVOB at https://favob.net/. Stu can be reached at ceo@favob.org or 321-313-5328.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Jan 31, 202348:10

Ep 26 - Succession Planning for Small Business - Gerrard Grant
Ep 26 - Succession Planning for Small Business - Gerrard Grant
On this episode Bill and James talk with Gerrard Grant of Waugh Grant, PLLC. Gerrard is a repeat guest and close friend of the show and he is an experienced business, accounting and estate attorney. The discussion delves into the need for business owners to think about and create a succession plan for their business. If you'd like to get ahold of Gerrard you can contact him at 321-800-6008 - ggrant@waughgrant.com - www.waughgrant.com
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Jan 24, 202334:12

Ep 25 - Importance of a Great Headshot - Lamonte Gwynn
Ep 25 - Importance of a Great Headshot - Lamonte Gwynn
In this episode Bill and James talk with Lamonte Gwynn of Lamonte G Photography were they talk about the importance of having a quality headshot and what it takes to make that happen. If you'd like to get a hold of Lamonte, email him at lamonte@lamontegphotography.com https://www.lamontegphotography.com/
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Jan 17, 202332:31

Ep 24 - Strategic Vendor Relationships - Dustin Fowler of Sherwin Williams
Ep 24 - Strategic Vendor Relationships - Dustin Fowler of Sherwin Williams
In this episode Bill and James talk with Dustin Fowler, Sales Manager of the Metro Orlando area for Sherwin Williams, about the importance of having good partnerships with key vendors, like Sherwin Williams. We also discuss an incredible project Dustin has started in Honduras. If you'd like to get ahold of Dustin email him at dustin.t.fowler@sherwin.com
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Jan 10, 202348:54

Hole in the Wall - Off The Wall 1
Hole in the Wall - Off The Wall 1
This episode is a little different. James and Bill hand over the Host mic to Trish Murphy of Marketing Smarty Pants, to have a casual conversation. This is a much longer podcast than the typical Hole in the Wall podcast but it will give a little insight to the owners of Hole in the Wall and the company. We hope you enjoy. (Yes.. This was heavily edited)
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Dec 22, 202202:03:24

Ep 22 - Business Coaching with Bonnie Gisriel-Margerer of BPowered Consulting
Ep 22 - Business Coaching with Bonnie Gisriel-Margerer of BPowered Consulting
On this episode Bill and James talk with Bonnie Gisriel-Margerer, the owner of BPowered Consulting. It is a fascinating conversation about ways to help small business owners think about ways to communicate and set goals and the power of accountability on an executive level. She is an incredible woman with an incredible story. If you'd like to get a hold of Bonnie you can email her at bonnie@bpoweredconsulting.com.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Dec 13, 202251:30

Ep 21 - What is your Value Advantage?
Ep 21 - What is your Value Advantage?
On this episode Bill and James talk about the difference between cheap and value. What is the Value Advantage that sets you apart in your business?
Take a look at the blog post about this topic: https://www.holeinthewalldrywallrepair.com/value-advantage/
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Dec 06, 202232:19

Ep 20 - Life as a Franchisee - Michel Baitelli of WOW One Day Painting
Ep 20 - Life as a Franchisee - Michel Baitelli of WOW One Day Painting
In this episode Bill and James talk with Michel Baitelli, a franchise owner of WOW One Day Painting in the Orando, FL area. Michel shares his experience with purchasing a franchise as a foreigner and moving his family to Florida to start the WOW One Day Painting business. It's a very interesting conversation and he touches on getting his E2 Visa, as well. You can reach Michel Baitelli at michel.baitelli@wow1day.com or 407-227-3890. https://www.wow1day.com/
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Nov 29, 202248:21

Ep 19 - Thankfulness
Ep 19 - Thankfulness
On this episode Bill and James take a moment to express what they are thankful for. As Thanksgiving approaches, finding time to highlight that blessing in life.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Nov 22, 202234:57

Ep 18 - Vehicle Graphics - Andy Lawniczak
Ep 18 - Vehicle Graphics - Andy Lawniczak
On this episode Bill and James talk with long friend of Hole in the Wall, Andy Lawniczak owner of Creative Imaging Wraps. Andy has been putting graphics on Hole in the Wall vehicles for years. He explains why it is important to have your brand represented on your vehicles. Andy can be reached at andy@creativewraps.us or text him at 812-598-4472. He is also on Facebook at https://www.facebook.com/CreativeImaging.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Nov 15, 202235:21

Ep 17 - Get the Phone Ringing with Reviews
Ep 17 - Get the Phone Ringing with Reviews
In this episode Bill and james talk about the importance of reviews and how to get the phone ringing in a small business. How do you get the phone ringing? How to you build organic lead generation? Reviews are the key!!
You can read more about this topic in the blog post at https://www.holeinthewalldrywallrepair.com/importance-of-reviews/
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Nov 08, 202236:38

Ep 16 - Our Franchise Journey Part 6 - Nathan Schmidt - Creating your Logo and Brand
Ep 16 - Our Franchise Journey Part 6 - Nathan Schmidt - Creating your Logo and Brand
In the episode Bill and James talk with Nathan Schmidt, Graphic Designer with FMS. Nathan has been working with FMS and Hole in the Wall to create the Hole in the Wall Brand Guide Book. The discuss helps a small business owner down the path of creative a logo, build brand consistency and building a brand standard. You can reach Nathan at nathan@nschmidtcreative.com and nschmidtcreative.com. You can also reach FMS at www.fmsfranchise.com.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Nov 01, 202244:14

Ep 15 - Do I really need a CPA? - Ali Gulzari
Ep 15 - Do I really need a CPA? - Ali Gulzari
In the this episode Bill and James talk with Ali Gulzari of Gulzari CPA. It's a great discuss on when and why you need to get a CPA involved in your small business and the importance of tax prep and strategy. If you'd like to get ahold of Ali Gulzari you can find him at https://www.gulzaricpa.com/ or text him at 407-750-6011
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Oct 25, 202241:54

Ep 14 - Company Alignment
Ep 14 - Company Alignment
In the this episode Bill and James discuss the importances of Company Alignment. What is company alignment? Why is it important to have alignment within your company? How can we take steps to improving a company's alignment. It is a subject near and dear to their hearts. This podcast inspired by a blog post the Bill wrote. Please check it out. https://www.holeinthewalldrywallrepair.com/company-alignment/
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Oct 18, 202230:31

Ep 13 - Our Franchise Journey Part 5 - Alan George - VP of FMS
Ep 13 - Our Franchise Journey Part 5 - Alan George - VP of FMS
In the episode Bill and James talk with Alan George, Vice President of FMS. Alan has over 40 years of franchise sales experience and has mentored and helped hundreds of brands. The conversation today focuses on the next part of the Hole in the Wall journey were we move into the sale process. From lead generation to closing the sale with a new Hole in the Wall franchisee, this is one very informative podcast. You can get ahold of FMS and Alan George at www.fmsfranchise.com.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you are interested in a Hole in the Wall Franchise, please go to www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Oct 11, 202201:12:25

Ep 12 - Navigating a Family Business with David Edmiston of Colonial Florist
Ep 12 - Navigating a Family Business with David Edmiston of Colonial Florist
In the episode Bill and James talk with David Edmiston, one of the owners of Colonial Florist, a family owned business since 1953. Being a 3rd generation florist, he shares the fascinating story of how his family as navigated the challenges of running a small business. From having to innovate through the decades to transitioning the business from generation to generation, Davis has a very unique understanding of business most others don't. We know you'll love it.
You can reach Colonial Florist at https://www.colonialfloristorlando.com/ or call them at 407-896-4781.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Oct 04, 202201:04:05

Ep 11 - The Professional Approach
Ep 11 - The Professional Approach
In this episode, Bill and James why it is essential for a business to have a Professional Approach to all areas in your business. They talk about what it is and why it is so important. They outline some ideas on how a small business can create and implement them.
Read the blog post at https://www.holeinthewalldrywallrepair.com/the-importance-of-creating-a-professional-approach/
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Sep 27, 202245:02

Ep 10 - Our Franchise Journey Part 4 - Chris Conner of FMS
Ep 10 - Our Franchise Journey Part 4 - Chris Conner of FMS
In this episode Bill and James have a repeat guest on and talk with Chris Conner, founder of FMS. Franchise Marketing Systems (FMS) is a company that helps new and existing franchise business to create, launch and execute franchise growth strategies. Bill and James talk with Chris how the process has been going and the next steps in franchising. Chris also explains in more detail about each section of an FDD. You can reach Chris and his team at www.fmsfranchise.com.
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast.
If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.
Sep 20, 202242:09

Ep 9 - IT Talk with John Kennedy of Forge IT Consulting
Ep 9 - IT Talk with John Kennedy of Forge IT Consulting
In this episode Bill and James talk with John Kennedy of Forge IT Consulting. John is an IT specialist that works with small businesses our their IT needs, developing strategies for growth and security. Having a good strategy in regards to the IT needs of a small business is important. Understanding the dangers and the options for securing a companies data and having a plan for the IT needs to expand as the company grows gives a business owner a much needed peace of mind. You can reach John at (407) 318-2671 and https://forgeitconsulting.com/
Sep 13, 202244:10

Ep 8 - How can video help your small business? - Tyler Specht of Squid Crate
Ep 8 - How can video help your small business? - Tyler Specht of Squid Crate
In this episode Bill and James talk with Tyler Specht from Squid Crate, a company the helps save time for business owners through strategic video implementation. He has been working with Hole in the Wall on multiple video projects. Today we talk about how video for business has progressed and the best ways to start using video to create brand awareness, training, social media, testimonials and Video Business Cards (VBC). We think you will learn a few things that may help your business. You can reach Tyler at https://squidcrate.com/ or info@squidcrate.com
www.holeinthewall.com or podcast@holeinthewall.com
www.facebook.com/groups/hiwpodcast
Sep 06, 202244:17

Ep 7 - Small Business Legal Talk - Gerrard Grant of Waugh Grant PLLC
Ep 7 - Small Business Legal Talk - Gerrard Grant of Waugh Grant PLLC
In this episode Bill and James talk with Gerrard Grant, a Florida Bar Board Certified Tax Attorney & CPA and partner in Waugh Grant PLLC. Gerrard has become an essential part of the Hole in the Wall and has helped us with our business agreements and succession planning. He not only brings his extensive knowledge of business structuring and tax planning but he is also a CPA. Today will talk with Gerrard about some things that small business owners may want to think about when starting a business and some funny stories, as well. You can reach Gerrard at ggrant@waughgrant.com 321-800-6008 www.waughgrant.com
Aug 30, 202242:08

Ep 6 - Building a Positive Company Culture
Ep 6 - Building a Positive Company Culture
In this episode Bill and James discuss the importance of Building a Positive Company Culture. They outline some examples that have worked for Hole in the Wall and has helped retain quality employees and create a family atmosphere which leads to a better experience for their customers.
Read the blog post at https://www.holeinthewalldrywallrepair.com/the-value-of-a-strong-company-culture-lessons-from-a-drywall-repair-company/
Aug 23, 202235:08

Ep 5 - Social Media Marketing, do we need it? - Trish Murphy of Marketing Smarty Pants
Ep 5 - Social Media Marketing, do we need it? - Trish Murphy of Marketing Smarty Pants
In this episode Bill and James talk with Trish Murphy, owner of Marketing Smarty Pants, a full-service Digital Marketing Agency. Trish and her team continue to be essential Hole in the Wall and continues to innovate and cultivate new ways to grow our brand. Bill and James talk to Trish about the need for Social Media and pain points that having a digital marketing agency, like Marketing Smarty Pants, can alleviate for a small business owner. www.marketingsmartypants.com
Aug 16, 202239:47

Ep 4 - Our Franchise Journey Part 3 - Tim Conner of FMS
Ep 4 - Our Franchise Journey Part 3 - Tim Conner of FMS
In this episode Bill and James talk with Tim Conner of FMS about process of building the franchise manuals and operations procedures. Tim works closely with his brother Chris and a team of highly qualified staff to walk business owners through the franchise process. www.fmsfranchise.com
Aug 12, 202230:59

Ep 3 - Our Franchise Journey Part 2 - Chris Conner of FMS
Ep 3 - Our Franchise Journey Part 2 - Chris Conner of FMS
In this episode Bill and James talk with Chris Conner, founder of FMS. Franchise Marketing Systems (FMS) is a company that helps new and existing franchise business to create, launch and execute franchise growth strategies. Bill and James talk with Chris about FMS and the process of starting a franchise brand. www.fmsfranchise.com
Aug 09, 202254:12

Ep 2 - Our Franchise Journey Part 1
Ep 2 - Our Franchise Journey Part 1
This is part 1 of Bill and James documenting their journey into franchising Hole in the Wall Drywall Repair and what has transpired up to this point. They take time to discuss the thought process and the preparation it took to even begin thinking about franchising.
This will be 1 of many discussions about franchising. Thank you for joining us on this journey.
Aug 05, 202232:55

Ep 1 - Intro to HIW and Bill and James
Ep 1 - Intro to HIW and Bill and James
Hole in the Wall Business Podcast with Bill and James is a place where we can share our journey as small business owners. The good, the bad and the... not so good.
podcast@holeinthewall.com
Jul 19, 202231:19