
Innovate On Demand
By Todd Lyons, Val Sosa, Nat Crandall

Innovate On DemandOct 07, 2022

The Opportunity of Longevity
Ending the series in the same way it started -- with a round-table of Canada's Free Agents -- Nancy Pawelek reflects on lessons learned over a long career.

Digital Modernization
A chat with Brenna Maher, Director of Marketing and Digital, Trade Commissioner Service, Global Affairs Canada.

Unlocking Data
A fascinating conversation with Ryan Hum (CIO and VP of Data) and Jose Ribas Fernandes (Technical Specialist) from the Canada Energy Regulator.

Trust
A conversation with Aaron Schull, Managing director and general counsel, Centre for International Governance Innovation.

Inclusive Design
Jutta Treviranus, Director, Inclusive Design Research Centre discusses the centre's purpose, vision and mission of ensuring that emerging technologies and their associated practices are inclusive of everyone.

The Black Box
Kaveh Afshar discusses his experience working in the Chief Data Office at Environment and Climate Change Canada, and how that team works toward solving data problems through computer science, math and statistics.

On a Mission
Christiana Cavazzoni, Associate Assistant Deputy Minister and Deputy Chief Information Officer from the Department of National Defence, reflects on her ten year career in the public service, and how innovation has evolved.

Data Literacy
How can we map data literacy within the public service, and how can organizations analyze their data competencies to further their data readiness and maturity?

A Culture of Experimentation
In today's day and age, organizations must make experimentation an integral part of business to keep pace with market leaders. But if it's so vital, why aren't more organizations taking this approach? Nurturing curiosity, empowering every employee to spearhead change, and embracing failure can seem risky and inefficient.

Unicorn Quest
Have you ever had an idea that has the potential to innovate the public service, and wished you had a peer group to act as a sounding board in developing and presenting it? On this episode, Tracey Snow, Acting Manager with the Canada Revenue Agency, talks about her experience with this.

A Conversation with Anil Arora
In this episode, we sat down with Anil Arora, Chief Statistician of Canada, to discuss transformation within the public service and its impact on the way we use and interpret data.

Digital Literacy, Mobility, Sovereignty
In the digital sphere, the public service has come a long way in facilitating internal collaboration and adopting best practices from other governments and organizations. What skills and knowledge should we strive to increase, because as we discussed on a previous episode, what got us here isn't going to get us to the next level.

From the Grassroots
In an ideal organization, innovation can grow from the grassroots. Any person, at any level of the hierarchy, has the potential to shape the future – if their idea has potential. But is there room for meritocracy in a hierarchy?

OneTeamGov Canada
You may have heard of their breakfast meetups, virtual coffees or their unconfernence, and wondered who are they? What do they do? Or perhaps even... why should you care?

Better Humans
Innovation can be personal. New ideas, such as Emotional Intelligence, can evolve and transform us. What can we do to to be better humans, individually, and foundationally as a species?

Developing with Empathy
Some of the most valuable lessons we learn are shaped by specific experiences, both good and bad. On this episode, Keith Colbourne, Product Manager at the RCMP discusses how growth gained through personal experiences can lead to professional change.

Predictive Hiring
How do you hire the right person for the job? In our federal public service, the conventional method demands that applicants use a rigid format, using specific keywords to map their education, skills and experience onto a defined list of essential and merit criteria. Canada's Free Agents went another way, assessing applicants against a set of behavioural characteristics, to great success. Our guest this episode says that whatever process we try to implement, in the end, it all comes down to first impressions.

Consensus Hiring and Surge Teams
A Surge Team is a group of employees with no ongoing files. Instead, they exist to tackle priority initiatives identified by Deputy Ministers and other senior government officials. The assignments are time sensitive, complex and innovative, and as such, depend on employees suited to this type of dynamic work. But how do you find the right people to perform in an environment of frequent change?

Working in the Open
In 10 years, we've transformed from a public service where individual blogging and tweeting was considered career-endangering activity, to one that now hosts public-facing professional networking and collaboration platforms. Our guest this episode was at or near the centre of the projects that orchestrated our transformation from then to now.

Virtual Leadership
Telework remains a contentious issue in the public service. Some groups use it extensively. Others grant it only in extreme circumstances and for limited periods of time, requiring proof of need in order to prolong the arrangement, because after all, how can you manage people you can't see? And how could a manager ever possibly consider teleworking?

Regulatory AI
Whether you're a citizen or a business, wading through policy, regulation and legislation can be difficult. How can a human being navigate thousands of words written in complex formal and legal vocabulary? Well, increasingly, we're trying to delegate that difficult work to a helper better suited to the task: software. By converting rules into code, we can concentrate instead on asking AI to provide us with the details pertaining to our situation, such as eligibility, benefits, obligations, and restrictions.

The Hitchhiker's Guide to the Public Service

Survival of the Most Adaptable

Self-Help

Individual Innovation

Human-Centred Impact Evaluation
