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Intelligent Growth

Intelligent Growth

By The Nour Group

Enable your intelligent and profitable enterprise growth. Each week, Nour Group partners Jenn Cordz and David Nour share insights on the strategic value of aligning your growth strategy with visual storytelling, leadership development, marketing, sales, and customer success integration, and a holistic view of your customer lifecycle maturity. Join us every Tuesday at Noon ET/9 AM PT for unique insights, conversations with visionary leaders, and actionable takeaways. Live on LinkedIn, Facebook, YouTube, and Twitter. Audio recordings will be shared as a podcast.
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Strategic Value of RevOps: Metrics - Mini-Series Episode 1 of 3

Intelligent GrowthMar 21, 2023

00:00
47:26
Data Maturity and 15 Signs of GTM Metric Problems

Data Maturity and 15 Signs of GTM Metric Problems

Ask any leader, and they’ll profess that data really is the new renewable energy. They aspire to create an organizational philosophy emphasizing the role of data in their decision-making processes.


Data maturity in every organization does not occur overnight, and in the journey to creating a data-driven culture, decisions are based on data and analysis rather than intuition or experience alone. Data accessibility, quality, accuracy, the team’s analytical skills, decision-making incentives (and consequences in learning moments), collaboration with data, data security, privacy posture, and continuous learning while staying focused on the desired strategic outcomes are all important considerations.

Oct 03, 202358:52
Your Next Acquisition and Tech Stack Considerations - Three Perspectives

Your Next Acquisition and Tech Stack Considerations - Three Perspectives

In challenging economic times, astute and intelligent M&A opportunities arise. From digital transformation to deal volume, distressed deals as companies restructure, those who can acquire without financing, to stakeholder activism, and small to midsize deals strengthening, key trends continue to shape the M&A landscape.

One underlying challenge with many M&A events is each organization’s respective tech stack. From where they’re most often ignored to timing/unique phases of the M&A process where the tech stack should be particularly highlighted, three (3) unique perspectives emerge for every leader’s consideration.

Join Nour Group partners Jenn Cordz and David Nour as they discuss the biggest mistakes many leaders and their organizations make in their acquisition journey regarding the tech stack. Today, 26 September, at Noon ET. Join us in the Nour Forum (NourGroup.com/Forum) for the list of questions we’ll discuss and a summary of the key insights.

Sep 26, 202344:01
ICPs, Personas, Ideal Relationship Profiles, and Needs-Based Segmentation

ICPs, Personas, Ideal Relationship Profiles, and Needs-Based Segmentation

Ideal Customer Profiles (ICPs) and Buyer Personas offer strategic value in the planning and execution of marketing strategies, sales activities, and customer engagement. Although commonly understood, strategic priorities to focus on limited resources, improve product development, enhance messaging and positioning, accelerate sales, and amplify customer retention are often missed opportunities in many organizations. Furthermore, Ideal Relationship Profiles (IRPs) and Needs-Based Segmentation continue to elude even the most astute teams.


Join Nour Group partners Jenn Cordz and David Nour on Tues, Sept. 19 at Noon ET as they discuss the importance of ICPs, Personas, Ideal Relationship Profiles, and Needs-Based Segmentation, how they impact sales motions, reporting, and executive dashboards toward intelligent and profitable enterprise growth.

Sep 19, 202346:36
Tech Bloat - What, Why and How to Fix It?

Tech Bloat - What, Why and How to Fix It?

Tech bloat refers to the excessive and often unnecessary accumulation of technology assets, software, tools, or features in an organization. It can lead to inefficiencies, increased costs and can be detrimental to productivity. Yet, it’s omnipresent in every organization we meet. Good people with good intentions add point solutions gradually over time, facilitated by several factors such as decentralized decision-making, rapid tech changes, M&A, FOMO, and vendor influences to name a few. Getting beyond denial is the first phase of recovery for most revenue leaders, followed by an independent audit of your processes, capabilities, and tech stack. In the medium- and longer-term, better tech governance, zero-based budgeting that drives the power of deduction, and better communication across functional leadership teams become the cultural necessities to avoid future tech bloats.

Sep 12, 202355:38
Thriving Amid Continued Uncertainty with Steve Hardy, Prophix CMO

Thriving Amid Continued Uncertainty with Steve Hardy, Prophix CMO

How do some organizations struggle, reduce staff, and cut everything from training and development to travel, entertainment, and marketing amid continued uncertainty, and others seem to thrive? What sets one group of revenue leaders (marketing, sales, and customer success) in their alignment, support of one another, and a seamless handoff between their motions to delight customers apart from their peers? How does a 35-year-old startup suddenly find and hit its stride in market traction and revenue growth?

Join Nour Group partners Jenn Cordz and David Nour for the next episode of Intelligent Growth LIVE today, Tuesday, 5 September, at Noon ET, as they welcome long-time friend and client Steve Hardy, Prophix CMO. The conversation will focus on Steve’s CMO journey in joining Prophix, his relationship with his C-Suite peers, his search for exceptional talent, ABX, Buyer Personas, and the impact of Generative AI on the marketing function.

Sep 05, 202341:08
Power of Data Storytelling with Diedre Downing, StoryIQ

Power of Data Storytelling with Diedre Downing, StoryIQ

Ask many leaders, and they'll attest that their organization is often data-rich and actionable insight-poor. Rank and file often complain about the lack of transparency or shared insights from the available data within a function or across the entire organization.
Data storytelling combines the statistical rigor of data analytics with the narrative engagement of storytelling. It is critical in making data understandable, actionable, and impactful. From improved decision-making and accessibility to increased engagement, emotional impact, clarity, and focus, data storytelling transforms data into a narrative various stakeholders can understand, believe in, and support.

Aug 29, 202347:43
Slow Down in Sales Velocity and Missing Pipeline Targets - 5 Ideas to Consider

Slow Down in Sales Velocity and Missing Pipeline Targets - 5 Ideas to Consider

The continued market uncertainties are creating a slew of challenges and opportunities for many leaders and their organizations. Based on our survey of global clients, the good news is that an estimated 48 percent are hitting their revised revenue goals for the year. 22 percent of this group is actually outpacing their ’22 targets, predominately in industrial manufacturing and financial services. Unfortunately, the bad news is that 58 percent are missing their opportunity pipeline, with 85 percent sharing that their average sales cycles have dramatically slowed. More importantly, 42 percent are missing even adjusted revenue targets. With fewer at-bats, every hybrid relationship touch point - physical/in-person, virtual/digital, and global matters more than ever. Cutting marketing budgets will certainly bring future challenges in revenue predictability, and recovery will remain sluggish for many companies.

Aug 22, 202301:04:02
Creating a Solid RevOps Foundation In Enterprise GTM Strategy

Creating a Solid RevOps Foundation In Enterprise GTM Strategy

What are the critical differences between an enterprise revenue operations (RevOps) environment vs. hyper-growth or even mid-market companies? Beyond BU complexities, independent agendas, and an overcomplicated tech stack, a solid foundation is often missing. So, what’s the answer? “Let’s hire a VP of Ops” who is often charged with parting the sea! This incredibly elusive role comprised of a multitude of demanding technical skills, functional knowledge, and diplomatic behaviors is not setup to succeed due to governance, team, and tech stack challenges. This is exactly why an independent perspective is critical as a baseline of what they’re walking into and how to prioritize their lowest hanging value-enabling fruits. Ultimately, only a cultural shift toward a holistic 360-degree view of every customer will deliver the real strategic value of RevOps to every enterprise.

Aug 15, 202348:47
Neuroscience of Relationships and Physical Proximity with Clark Dean, Transwestern

Neuroscience of Relationships and Physical Proximity with Clark Dean, Transwestern

What do the sympathetic and the parasympathetic nervous systems, the neural network of an organization, vulnerability as the currency of trust, the YMCA Effect, and the hyper linear scale of economic activity and connections have in common? They're the topic of the next Intelligent Growth on the Neuroscience of Relationships and Physical Proximity with Clark Dean, Executive Managing Director, Partner, and Board Member at Transwestern.
As more leaders struggle to nurture their culture through the lingering effects of remote work, research is showing that physical proximity - you and your teams working, building, and nurturing internal company relationships - is critical to creating a high-performing environment.

Aug 08, 202358:27
RevOps Job Descriptions vs. Aligning Talent to Value Creation

RevOps Job Descriptions vs. Aligning Talent to Value Creation

Our team has analyzed over 200 Revenue Operations (RevOps) job descriptions on LinkedIn. From hands-on, highly tactical requests for help (think Hubspot Admin) to what should ideally be a strategic role such as a Director or VP of RevOps, most outline a traditional job description. RevOps proficiency exists at the intersection of strategically understanding the business outcomes, combined with marketing, sales, and customer success motions, process optimization to reduce redundancies/functional overlaps, and the tech skills to connect often disparate functional platforms. Additionally, you need business acumen to measure the right KPIs, data analytics, and visualization skills to create said metrics in consumable reports and dashboards, and the ability to articulate not just descriptively where an organization is on a RevOps maturity spectrum but prescriptively where the leadership should double down in their investments of time, effort, and resources. In essence, what many organizations seek in a single role is a Unicorn!

We believe there is a better way: Jobs to be Done! In this approach, you align talent to value creation and de-risk critical tasks RevOps must deliver to create enterprise value. And many leaders who continue to search month-after-month, or go through a merry-go-round of candidates, contractors, and short-term employees, should be more open to the Hollywood Talent Model.

Aug 01, 202349:29
M&A Digital and Relational Pitfalls

M&A Digital and Relational Pitfalls

M&A, although appealing in its inorganic accelerant of enterprise growth, involves potentially significant digital and relational pitfalls.


From platform and ecosystem integrations to data consolidation and maturity elevation, systems and cultural compatibilities, cybersecurity and trust risks, competency and capabilities gaps, legacy vs. forward digital and relationship opportunities, business continuity, and regulatory compliance are just a few pitfalls for astute leaders and their teams to consider.

Jul 25, 202345:02
Micro-Events as a Strategic Enabler of your GTM Strategy

Micro-Events as a Strategic Enabler of your GTM Strategy

In the post-pandemic world, micro-events have emerged as a dynamic and effective tool to engage and influence your audience, foster meaningful connections, and propel your business forward. By offering a range of smaller experiences, from virtual gatherings and targeted workshops to interactive webinars, every team has an immense potential to enhance their brand awareness, increase customer loyalty, and skyrocket conversion rates. With their ability to provide personalized and immersive experiences, micro-events empower businesses to create lasting impressions and drive valuable engagement with their audience. Join Nour Group partners David Nour and Jenn Cordz today, Tuesday, 18 July, at Noon ET LIVE on YouTube (links on other platforms) as they discuss micro-events as a strategic enabler of your GTM strategy.

Jul 18, 202351:11
Investing in Repeatability with Casey Foss, West Monroe
Jul 11, 202350:23
M&A Challenges and Opportunities in Fueling Profitable Growth

M&A Challenges and Opportunities in Fueling Profitable Growth

Mergers and Acquisitions (M&A) represent a significant strategy for growth and diversification for many companies, though the outcomes can be both positive and negative based on how the process is managed. From strategic fit and cultural integration, including retention of key talent, to post-merger integration, communication, technology integration and lasting change management, the journey is fraught with risk.

This risk is greatly amplified when it comes to intelligent and profitable growth. Although increasing market share and reducing cost redundancies often top the list, integration costs and distractions from the core business are seldom sufficiently and thoroughly debated.

Join Nour Group partners David Nour and Jenn Cordz tomorrow, Tuesday, 27 June at Noon ET on LinkedIn, Facebook, YouTube, and Twitter channels as they discuss M&A challenges and opportunities in fueling profitable growth.

Jun 27, 202351:06
Ecosystem Building As a Strategy to Combat Downturns and Disruptions

Ecosystem Building As a Strategy to Combat Downturns and Disruptions

Effective ecosystem strategies can deliver valuable near-term benefits as well as generate long-term growth and resilience. Leaders are finding significant opportunities to outperform their competitive peers, using this countercyclical strategy to combat continued uncertainties and disruptions and lower risk to fuel growth. The key is to create an interconnected set of services to fulfill a variety of needs in a highly integrated experience.

Generating non-core revenue from your ecosystem isn’t easy. But the potential opportunities are huge - an estimated $100 trillion value pool by 2030 or 1/3 of the world’s total sales output. And delighted customers are more than willing to use ecosystem services from a trusted incumbent. So, where do you begin, and what are the specific actions to capture meaningful business value?

Join Nour Group partners David Nour and Jenn Cordz today, Tuesday, 20 June, at Noon ET LIVE on LinkedIn, Facebook, YouTube, and Twitter channels as they discuss Ecosystem Building as a Strategy to Combat Downturns and Disruptions.

Jun 20, 202354:43
Creating a Culture of Sales Coaching with Mark Garrett Hayes
Jun 13, 202349:24
Power and Promise of Generative AI in Marketing & Sales
Jun 06, 202346:41
Revenue Operations (RevOps) Governance, Team and Impact

Revenue Operations (RevOps) Governance, Team and Impact

Revenue Operations (RevOps) is designed to break down silos between sales, marketing, and customer success teams, aligning them to drive intelligent and profitable growth. This holistic approach ensures smoother processes, efficient collaboration, and greater visibility across the revenue-generating units of the business.

So, where should RevOps be structured within the organization? Who and what capabilities should encompass the RevOps team? And what should be the expected enterprise value creation or impact from the RevOps function?

Join Nour Group partners Jenn Cordz and David Nour today, Tuesday, May 30th, at Noon ET LIVE on Nour Group’s LinkedIn, Facebook, YouTube, and Twitter channels as they discuss RevOps Governance, Team, and Impact.

May 30, 202354:58
Total Relevant vs. Addressable Market (TRM vs. TAM)

Total Relevant vs. Addressable Market (TRM vs. TAM)

May 23, 202344:32
"We" Opportunities + North Star Metrics Amongst Rev Growth Leaders
May 16, 202345:48
Key Experience Challenges for CCOs: Mini-Series Episode 3 of 3
May 09, 202301:02:49
Key Scaling Challenges for CROs: Mini-Series Episode 2 of 3
May 02, 202301:02:50
Key Growth Challenges for CMOs: Mini-Series Episode 1 of 3
Apr 25, 202301:02:16
Eight Ways RevOps Creates Enterprise Financial Value

Eight Ways RevOps Creates Enterprise Financial Value

In challenging economic times, most organizations tighten their spend and focus the aperture of their investments on the greatest return on investments. RevOps investments are critical in optimizing the organization's go-to-market strategy. But at what cost? And how can every CRO, CMO, and CEO zero base everything, including how they think about and implement cost savings in their RevOps initiatives?
From total spend to comparative spend based on the company's size and stage of maturity to seat utilization and tech stack purpose, key areas of every RevOps could benefit from a healthy discussion. Our research and RevOps X-Ray analysis show that significant functional overlap exists in many RevOps tech stacks, percentages of use are lower than expected, and various departments duplicate processes and tools.
Furthermore, longtail impacts (vs. ad-hoc functional needs), over-engineered integrations, data silos (the result of under-engineered integration misses), and qualitative and quantitative discussions are critical in every ROI consideration.
Join Nour Group partners Jenn Cordz and David Nour as they discuss the final episode in the mini-series Strategic Value of RevOps: Spend & ROI. Today, Tuesday, 4 April, at Noon ET on Nour Group's LinkedIn, Facebook, YouTube, and Twitter accounts.

Apr 11, 202355:11
Strategic Value of RevOps: Spend + ROI - Mini-Series Episode 3 of 3

Strategic Value of RevOps: Spend + ROI - Mini-Series Episode 3 of 3

In challenging economic times, most organizations tighten their spend and focus the aperture of their investments on the greatest return on investments. RevOps investments are critical in optimizing the organization's go-to-market strategy. But at what cost? And how can every CRO, CMO, and CEO zero base everything, including how they think about and implement cost savings in their RevOps initiatives?

From total spend to comparative spend based on the company's size and stage of maturity to seat utilization and tech stack purpose, key areas of every RevOps could benefit from a healthy discussion. Our research and RevOps X-Ray analysis show that significant functional overlap exists in many RevOps tech stacks, percentages of use are lower than expected, and various departments duplicate processes and tools.

Furthermore, longtail impacts (vs. ad-hoc functional needs), over-engineered integrations, data silos (the result of under-engineered integration misses), and qualitative and quantitative discussions are critical in every ROI consideration.

Join Nour Group partners Jenn Cordz and David Nour as they discuss the final episode in the mini-series Strategic Value of RevOps: Spend & ROI. Today, Tuesday, 4 April, at Noon ET on Nour Group's LinkedIn, Facebook, YouTube, and Twitter accounts.

Apr 04, 202345:49
Strategic Value of RevOps: Dashboards - Mini-Series Episode 2 of 3

Strategic Value of RevOps: Dashboards - Mini-Series Episode 2 of 3

Most of us believe that driving our cars without a dashboard would be silly, if not dangerous. Yet, many enterprise growth strategies need help to pinpoint critical insights and corresponding levers to manipulate in the expansion, integration, optimization, or transformation of their marketing, sales, and customer success efforts. In essence, their RevOps is flying blindly!


From product-market fit to go-to-market fit and the eventual scale of your revenue growth, there is a definite art and science to scaling. Good intended functional areas aim to measure their own progress, regrettably, at the cost of missing the bigger, more holistic picture. Too many leaders are concerned with attribution yet lose sight of why (or why not) certain marketing, sales, or customer success motions fall short.


Join Nour Group partners Jenn Cordz and David Nour as they discuss the next episode in the Strategic Value of RevOps: Dashboards mini-series. Today, Tuesday, 28 March, at Noon ET on Nour Group's LinkedIn, Facebook, YouTube, and Twitter accounts. Nour will be in the Nour Forum right after at 1 PM ET to share actionable insights - join us at NourGroup.com/Forum.

Mar 28, 202350:60
Strategic Value of RevOps: Metrics - Mini-Series Episode 1 of 3
Mar 21, 202347:26
Amplified Time to Impact - Getting RevOps Right!

Amplified Time to Impact - Getting RevOps Right!

How Impactful is your RevOps? Revenue Operations (RevOps) should be the strategic alignment of Marketing, Sales, and Customer Success motions toward a 360-degree view of your relationships. If you're responsible for aggressive revenue targets and data-driven decisions, how confident are you in the frictionless, accuracy, and impact of your RevOps in your growth strategy?

To address the unique needs of global clients in their efforts to elevate the strategic impact of their revenue operations processes, capabilities, and tech stack, the Nour Group RevOps practice has developed its
Amplified Time to Impact (ATI) process. Intelligent and profitable growth is delivered when an organization's marketing, sales, and customer success functions work seamlessly to create an exceptional customer experience and material value.

Join Nour Group partners Jenn Cordz and David Nour as they review the Amplified Time to Impact (ATI) process and the key steps contained within and share insights to optimize your revenue growth efforts. LIVE on Nour Group's LinkedIn, Facebook, YouTube, and Twitter Channels.

Join us in the Nour Forum right after for downloads of key resources, ask questions, and share your challenges and opportunities. NourGroup.com/Forum

Mar 14, 202301:02:33
The Star Wars Trilogy (RE, CC, CB)

The Star Wars Trilogy (RE, CC, CB)

If you watch the original Star Wars episodes 4-5-6, you'll get to know Luke Skywalker. Watch all three, and you'll go considerably deeper into the character, his trial and tribulations, and how wisdom impacts his journey to become a Jedi Master.

In your work (and life), similarly, you can read any of the David Nour books - Relationship Economics, Co-Create, and Curve Benders, and get great insights on business relationships, unique value-creation, and the future of work. So, how are they different, and what is the individual, team, and organizational transformation journey that can be extracted from all three?

Join Nour Group partners Jenn Cordz and David Nour to discuss the Star Wars Trilogy of RE, CC, and CB and transformation insights you can count on TODAY, Tuesday, 7 March, at Noon ET - LIVE on Nour Group Facebook, LinkedIn, YouTube, and Twitter.

Mar 07, 202359:50
Predictive Analytics & Relationship Intelligence
Feb 28, 202356:35
Your Relationship Brand Familiarity

Your Relationship Brand Familiarity

How would you describe one of your favorite brands? Why or how have you created an affinity for this brand? Regarding professional relationships and enterprise growth, our research highlights a spectrum of familiarity with individual brands. Some we outright reject; others we feel rather neutral about. Others, yet we prefer or even insist on.

In business relationships, you should aim to build a preference for your technical competencies and an insistence on the manner in which you build strategic relationships. Always.

Join Nour Group partners Jenn Cordz and David Nour, Today, Tuesday, 21 February, as they discuss Your Relationship Brand Familiarity LIVE at Noon ET

Feb 21, 202350:40
Six Phases of Strategic Relationships
Feb 07, 202345:53
Relationship-Centric Blueprint for High-Performing Teams

Relationship-Centric Blueprint for High-Performing Teams

In a thriving economy, or a declining one, one attribute consistently sets high-performing teams apart from dysfunctional ones: the quality of their relationships. Call it "having each other's back," "getting on the same page," or "a team of rock stars;" the attributes of individuals, teams, and the organization, we've found are very consistent.

What if there was a roadmap for your to measure and elevate your culture to a high level of relationship-centricity?

Join Nour Group partners Jenn Cordz and David Nour for the next episode of Intelligent Growth LIVE as they unpack the Relationship-Centric Blueprint for High-Performing Teams from David Nour's forthcoming Relationship Economics, 3rd Edition book, available for preorders now. Tuesday, Jan. 31, Noon ET - LIVE on LinkedIn, Facebook, YouTube, and Twitter.

Jan 31, 202353:54
Top Ten Reasons Most Networking (Still) Doesn't Work!
Jan 24, 202354:09
Post-Pandemic Strategic Relationships
Jan 17, 202343:14
Customer Lifecycle Journey Maturity Model
Jan 11, 202353:58
Ten Attributes of Success in 2023

Ten Attributes of Success in 2023

From our 2022 Relationship Economics Summit - an intimate gathering of senior executive clients, partners, and friends this past October, to over 100 senior executive conversations since Nour Group Partners Jenn Cordz and David Nour have gathered Ten Attributes to success in 2023. Join us for insights on where you and your team should focus in the New Year as we launch our new Intelligent Growth Livestream. Learn more at NourGroup.com. Join us in the Nour Forum to get a copy of this session presentation, ask questions, and learn from members of our private community.  

Jan 04, 202301:02:47