Retail Rendez-Vous

Retail Rendez-Vous is a podcast where technology and retail meet. It features insightful conversations between technology leaders, retail executives and industry experts. In Episode 10 of Retail Rendez-Vous we discuss Buy Now, Pay Later, The Risks & Rewards for Retailers & Consumers. The BNPL podcast addresses key questions, including: How are brands leveraging BNPL? How can retailers prevent BNPL fraud? What makes BNPL attractive to younger customers? What effect is BNPL having on consumer debt? Who are the key players in the BNPL market? Episode 10 of Retail Rendez-Vous features Steven Mu, Director of Partnerships at Citcon. Citcon is a global provider of payment solutions for online, mobile, and in-store applications. Jesta I.S. is a global developer and provider of enterprise software solutions for retailers, wholesalers and brand manufacturers.

Retail Rendez-Vous is a podcast where technology and retail meet. It features insightful conversations between technology leaders, retail executives and industry experts. In Episode 9 of Retail Rendez-Vous we discuss Loss Prevention: Strategies to Combat Rising Retail Crime. The loss prevention podcast addresses key questions, including: What role does technology play in loss prevention in physical and online stores? What key functionalities should retailers look for to combat shrink? What can small and mid-size retailers do if they don’t have a loss prevention department? Who can retailers contact for information, advice and guidance? Episode 9 of Retail Rendez-Vous features Rui Rodrigues of RUCA Consulting. Rui Rodrigues is also the executive advisor on loss prevention and risk management at the Retail Council of Canada (RCC).  Jesta I.S. is a global developer and provider of enterprise software solutions for retailers, wholesalers and brand manufacturers.

Retail Rendez-Vous is a new and improved podcast where technology and retail meet. It features insightful conversations between technology leaders, retail executives and industry experts. In Episode 8 of Retail Rendez-Vous we discuss how to cultivate loyalty that lasts particularly among digital consumers. Some questions that are explored include: What are the significant components of customer loyalty? What keeps digital consumers loyal? How can retailers and brands incorporate the “right” technology and leverage it to improve customer experience? Episode 8 of Retail Rendez-Vous features Jerry Sheldon, Analyst at IHL Group. In 2022, Jerry Sheldon was named as one of the Top 100 Retail Influencers by RETHINK Retail. Jesta I.S. is a global developer and provider of enterprise software solutions for retailers, wholesalers and brand manufacturers. IHL Group is a global research and advisory firm for the retail and hospitality industries.

In Episode 7 of Taking Stock: Talking All Things Retail, we discuss retail strategies of the past that have made a comeback — albeit in new, technology-driven ways. Some questions that we explore include: Are Social Influencers the new Avon Ladies?  Is By Now, Pay Later (BNPL) simply Layaway? Will digital wallets replace cash and credit cards? Is Buy Online, Pickup In Store (BOPIS) reminiscent of Consumers Distributing? Episode 7 of Taking Stock features Norbert Altenstad, Director of Sales and Marketing at Jesta I.S., and Judith Kangas, Manager of Business Development and Strategic Alliances at Jesta I.S., with Robert Amster, Principal at The Retail Technology Group. Jesta I.S. is a global developer and provider of enterprise software solutions for retailers, wholesalers and brand manufacturers. The Retail Technology Group provides information systems and technology consulting to the retail industry.

In Episode 6 of Taking Stock: Talking All Things Retail, we discuss innovative ways to build omnichannel rewards programs. Tune in to get tips on how to: create a focused plan: are points important to your customers or is your brand’s commitment to social responsibility what resonates really with them?  leverage third-parties or coalition programs such as AIR MILES apply best practices: digital-first, short time to initial reward, a personalized touch and more Episode 6 of Taking Stock features Norbert Altenstad, Director of Sales and Marketing at Jesta I.S., with Eric Matusiak, President at 63 Advisors. Jesta I.S. is a global developer and provider of enterprise software solutions for retailers, wholesalers and brand manufacturers. 63 Advisors is a boutique consulting firm focused on the retail and broader consumer business sector. 

In Episode 5 of Taking Stock: Talking All Things Retail, we explore how businesses can leverage drop shipping to:  manage sudden bursts in demand  expand inventory levels and assortments satisfy customers with one-stop shopping The episode features Arvind Gupta, President at Jesta I.S., with Ross Elliott, Chief Strategy Officer at TrueCommerce.  Jesta I.S. is a global developer and provider of enterprise software solutions for retailers, wholesalers and brand manufacturers. TrueCommerce helps businesses be more connected across the supply chain, integrating everything from EDI to inventory management, fulfillment, digital storefronts and marketplaces, and business systems.

In Episode 4 of Taking Stock: Talking All Things Retail, we explore how artificial intelligence is driving retail and how the retail industry is leveraging digital twin technology by creating digital representations of stores, consumers, processes and products. The episode features Arvind Gupta, President at Jesta I.S., with Rohit Nagpal, Chief Customer Officer at Absolutdata, an Infogain Company. Jesta I.S. is a global developer and provider of enterprise software solutions for retailers, wholesalers and brand manufacturers. Absolutdata helps businesses get AI-ready with its NAVIK AI platform.

In Episode 3 of Taking Stock: Talking All Things Retail, we explore: How the returns experience is critical to customer satisfaction  Creative ways brands are reducing the financial liability of returns Accelerating refunds to loyal customers Combatting return fraud and abuse  The growing push to make returns environmentally responsible The episode features Arvind Gupta, President of Jesta I.S., a global developer and provider of enterprise software solutions for retailers, wholesalers and brand manufacturers, and Robert Kaufman, CEO of The Parker Avery Group, a trusted advisor to the world's most prominent retail and consumer goods companies.

In Episode 2 of Taking Stock: Talking All Things Retail, we address the “hurry-up” technology initiatives that global brands implemented in response to the COVID-19 pandemic and the strategic steps that brands now need to take to successfully adapt and accelerate their digital transformation for post-pandemic retail. The guest speaker is Brian Sullivan, the Owner of Kalex, a full-service provider of Point-of-Sale equipment and IT services for leading retailers in North America including Harry Rosen, Hudson’s Bay and Saks Fifth Avenue. Brian was the former President and CEO of NCR Canada.

In Episode 1 of Taking Stock: Talking All Things Retail, you'll learn how contactless payments and QR codes can help grow your omnichannel business. The episode features Arvind Gupta, President of Jesta I.S., a global developer and provider of enterprise software solutions for retailers, e-tailers and wholesalers, and Jerome d’Orchimont, Chief Revenue Officer at Yuansfer, a leading alternative payment platform that helps businesses connect with consumers around the world.