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Spa Business Mastery

Spa Business Mastery

By Kirsten Foss

Welcome to Spa Business Mastery, a podcast that teaches team and solo spa owners how to scale their business growth and impact by implementing thriving systems and strong leadership.

My name is Kirsten Foss, and over the past 25 years I've been an esthetician, spa owners, and business-and-marketing strategist. Join me today to start cultivating a bountiful spa business.

www.kirstenfoss.com/
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Currently playing episode

The Numerology Advantage: Building Opportunities in Business

Spa Business MasterySep 22, 2023

00:00
21:02
The Numerology Advantage: Building Opportunities in Business
Sep 22, 202321:02
Mastering Q4 Marketing: Strategies to Finish Strong in 2023
Sep 08, 202319:08
How to Stop Feeling Like a Controlling & Overbearing Spa Leader Without Compromising Your High Expectations
Aug 19, 202314:58
From Frazzled to Flourishing: Spa Website Revival Tips for Time-Strapped Owners
Aug 04, 202323:20
Breaking the Chains: How Spa Owners Can Redefine Freedom in Business!
Jul 21, 202319:54
Marketing Strategies To Create Spa Business Freedom & Peace Of Mind This Summer
Jul 08, 202323:20
Revolutionize Your Employee Benefits Plan and Boost Retention with this One Financial Tool ft. Jane Handforth
Jun 23, 202318:55
Maximizing Revenue: 5 Automation Features for your Spa Website to Bring in More Sales & Bookings

Maximizing Revenue: 5 Automation Features for your Spa Website to Bring in More Sales & Bookings

💫 Unlock the Power of Website Automation for Your Spa Business! 💫


Ready to boost your revenue and streamline your spa operations? Discover the game-changing benefits of website automation. Save time, increase bookings, and enhance client retention. 🌟


In our latest episode, we share five essential website automations:

1️⃣ Newsletter Opt-In: Engage subscribers and drive sales.

2️⃣ Website Chat Feature: Provide quick answers and exceptional service.

3️⃣ Abandoned Cart Nurture Sequence: Recover lost revenue and close sales.

4️⃣ After Purchase Emails for Reviews: Generate social proof and boost sales.

5️⃣ Reengagement Emails: Bring back clients and show them they're missed.


Listen in to unleash the power of website automation in your spa business and maximize your revenue!

Jun 09, 202319:15
Embrace Spa Leadership Excellence: Thrive as a Confident Leader, Despite Self-Doubt
May 26, 202311:30
Why Your Spa eCommerce Store is Falling Behind Competitors (And How to Catch Up)
May 11, 202329:28
Maximizing Your Solo Spa's Potential: 3 Proven Strategies to Boost Business and Make the Most of Your Fully Booked Schedule
Apr 21, 202314:04
Overcome the Spa Reels Overwhelm: Elevate Your Instagram Game with These 5 Simple Tips
Mar 31, 202327:51
Transitioning from Spa Solo to Team: Lessons Learned from 3 Key Mistakes

Transitioning from Spa Solo to Team: Lessons Learned from 3 Key Mistakes

Mar 15, 202315:33
Q2 Spa Marketing: Steal Our 3-Month Strategy!

Q2 Spa Marketing: Steal Our 3-Month Strategy!

Need a shot of organizational & content inspo for your spa marketing? Listen along with Kirsten Foss & Delia Taylor, an expert in Digital Marketing with over 25 years in the spa industry, as they guide spa owners in creating a quarterly strategy for social media marketing.

Together, this spa business duo will provide you with a plan for spa-specific content for April/May/June, including a goal-setting process, post creation ideas, batching recommendations, and focusing on key services and products. Steal their marketing strategy system to create stronger, more intentional social media content and repurpose it across multiple platforms! It’s literally a mini-marketing workshop, so hit save and grab a pen!

In this episode, you will learn the following:

1. Discover how to create an effective Q2 social media marketing plan with their FREE Monthly Marketing Strategy Doc

2. Understand why batching your content creation is essential for getting monthly marketing done & dusted

3. Learn the keys to setting and achieving spa marketing goals for seasonality, niching, team pivots

Download or copy the FREE Monthly Marketing Strategy Doc here

Make sure to be ready to take notes on this marketing podcast, Spa Owner!

🔔 Hit subscribe to hear about upcoming spa business topics!

🚀 Visit Kirsten's Website for More Tips About Scaling Your Spa Business - https://www.kirstenfoss.com

🖊 Download Kirsten's Free "Feel Good Spa Sales" checklist - https://kirstenfoss.com/sales-system-optin-2021

♥️ Loved this episode? Leave us a comment and let us know what Spa topics you want to hear next!

Mar 02, 202337:49
Unlocking Team Motivation and Spa Business Growth: Hourly Pay Based on Performance

Unlocking Team Motivation and Spa Business Growth: Hourly Pay Based on Performance

When spa owners are faced with the prospect of giving a raise, they need a compelling compensation system that encourages staff performance and career growth, while ensuring the business stays profitable. Does this sound like a pipe dream, dear Spa Owner?

In this video, you will learn:

1. How can spa owners create a compensation structure that benefits both the business and their team?

2. What are the advantages of a performance-based pay structure for spas?

3. How can spa owners ensure their team is motivated and engaged by their compensation system?


🔔 Hit subscribe to hear about upcoming spa business topics!


🚀 Visit Kirsten's Website for More Tips About Scaling Your Spa Business - https://www.kirstenfoss.com

🖊 Download Kirsten's Free "Feel Good Spa Sales" checklist - https://kirstenfoss.com/sales-system-optin-2021

♥️ Loved this episode? Leave us a comment and let us know what spa topics you want to hear next!

Feb 16, 202316:22
Why Your Spa Website Home Page Is Critical for Attracting Your Ideal Client Bookings
Feb 01, 202329:42
Employee VS Independent Contractor: Which Business Model is Best?
Dec 15, 202221:32
Should Your Spa Team Also Be Your Social Media Managers?
Dec 01, 202218:47
How Spa Owners Get Out of the Treatment Room (and Into Full-Time Spa Leadership)
Nov 17, 202217:18
The 2023 Planner Your Spa Needs to Scale Your Marketing Efficiently
Nov 01, 202214:59
Thinking of Adding a New Service or Product Line to Boost Spa Sales? Listen to This First!
Oct 20, 202212:15
3 Google Analytics That Turn Website Visitors Into Clients
Oct 07, 202217:36
4 Spa Business Action Steps for a Strong Finish to 2022
Sep 22, 202210:41
Spa Marketing With Delia: Q4 Marketing Tips for Spa Owners in 2022
Sep 08, 202221:09
Is Your Website Working For You Or Against You?
Aug 18, 202219:28
My Spa Needs an Overhaul! How Much Change Is Too Much?

My Spa Needs an Overhaul! How Much Change Is Too Much?

Ready to overhaul your spa biz? Let's talk about how to do it right!  

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🔔 Subscribe for More Spa Business Tips  -https://www.kirstenfoss.com/2021-news...  

🚀 Visit Kirsten’s Website for More Tips About Scaling Your Spa Business  -- https://www.kirstenfoss.com  

🎧 Subscribe to Thursday Spa Business Breaks  -- https://www.youtube.com/c/KirstenFoss  

🖊️Download Kirsten’s Checklist:  -- https://www.kirstenfoss.com/free-spa

Aug 11, 202211:26
My Spa Leadership Non-Negotiables
Jul 21, 202215:40
How to Strengthen Your In-Spa Marketing
Jul 07, 202222:01
What's Better For Increasing Ideal Client Bookings, SEO or Website Strategy?
Jun 16, 202213:22
How to Make Your Spa’s Social Media Go Viral
Jun 02, 202215:41
3 Leadership Must-Do’s When Team Sales Are Down
May 19, 202217:50
Jumpstart Your Summer Spa Marketing
May 06, 202241:28
How to Organize & Manage Staff Summer Vacations
Apr 07, 202215:27
Is Your Spa Marketing Working? Here’s How to Tell
Mar 24, 202237:57
5 To Do’s for Starting a Successful Spa Business
Mar 10, 202223:10
Spa Marketing with Delia: Getting Started With Digital Marketing For Your Spa

Spa Marketing with Delia: Getting Started With Digital Marketing For Your Spa

This one's for you, spa start ups! Here's how to get started with digital marketing for your spa.

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🔔 Subscribe for More Spa Business Tips  -- https://www.kirstenfoss.com/2021-newsletter-optin

🚀 Visit Kirsten’s Website for More Tips About Scaling Your Spa Business  -- https://www.kirstenfoss.com   

🎧 Subscribe to Thursday Spa Business Breaks  -- https://www.youtube.com/channel/UCzI-    

🖊️Download Kirsten’s Checklist:  -- https://www.kirstenfoss.com/free-spa

Feb 24, 202228:18
Spa Money: 5 Places to Find More Profit in Your Spa Business
Feb 10, 202215:34
Spa Marketing with Delia: How to Create 12 Months of Sanity-Saving Marketing Strategy
Jan 27, 202229:50
The Missing Spa Sales Link: Skin Coaching Revenue
Jan 13, 202215:27
2022 Spa Profit Boosters
Dec 09, 202120:14
Our $11k Virtual Event Launch Client Success Story
Dec 02, 202132:30
Strong January Sales: 3 Strategies to Start Right Now For a Strong 2022
Nov 11, 202112:14
What is the Secret to Getting More Ideal Clients Into My Spa Business?

What is the Secret to Getting More Ideal Clients Into My Spa Business?

If you're wondering what THE secret is for getting ideal clients into your spa, tune in: my spa marketing manager, Delia, and I hash out how and why lead magnets are likely the client acquisition powerhouse you're overlooking!

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🔔 Subscribe for More Spa Business Tips  -- https://www.kirstenfoss.com/2021-newsletter-optin

🚀 Visit Kirsten’s Website for More Tips About Scaling Your Spa Business  -- https://www.kirstenfoss.com 

 🎧 Subscribe to Thursday Spa Business Breaks  -- https://www.youtube.com/channel/UCzI-  

🖊️Download Kirsten’s Checklist:  -- https://www.kirstenfoss.com/free-spa

Nov 04, 202128:16
Selling Your Spa: How to Prepare for a Profitable Sale

Selling Your Spa: How to Prepare for a Profitable Sale

Learn how to sell for spa (and get a profit!) in today's episode of Spa Business Mastery.

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🔔 Subscribe for More Spa Business Tips  -- https://www.kirstenfoss.com/2021-newsletter-optin


🚀 Visit Kirsten’s Website for More Tips About Scaling Your Spa Business  -- https://www.kirstenfoss.com


🎧 Subscribe to Thursday Spa Business Breaks  -- https://www.youtube.com/channel/UCzI-


🖊️Download Kirsten’s Checklist:  -- https://www.kirstenfoss.com/free-spa

Oct 21, 202126:39
Maximize Your eCommerce Sales Using a Lead Magnet
Oct 12, 202120:41
Exceptional Team Culture With Miranda Bofenkamp from Nickel & Dodge

Exceptional Team Culture With Miranda Bofenkamp from Nickel & Dodge

Today I have the pleasure of chatting with Miranda of Nickel & Dodge about all things pertaining to truly EXCEPTIONAL spa teams!

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🔔 Subscribe for More Spa Business Tips  -- https://www.kirstenfoss.com/2021-newsletter-optin

🚀 Visit Kirsten’s Website for More Tips About Scaling Your Spa Business  -- https://www.kirstenfoss.com

🎧 Subscribe to Thursday Spa Business Breaks  -- https://www.youtube.com/channel/UCzI-

🖊️Download Kirsten’s Checklist:  -- https://www.kirstenfoss.com/free-spa

Oct 05, 202132:28
Hostage Management: Is Your Team Ruling the Roost?
Sep 27, 202121:09
 The Med Spa/Skin Therapy Money Trap
Sep 19, 202115:40
What Is an Email Opt-In and Why Does Your Spa Need It?
Sep 14, 202118:22
Truth Talk: The Skin Therapy Niche With René Serbon
Aug 31, 202131:02