Leon’s Podcast
By Leon’s Podcast
I’m a digital media strategist working for a marketing agency. On this podcast I’m going to share updates and opinions about gadgets, marketing and social media.
Leon’s PodcastFeb 13, 2020
00:00
37:06
Season 2: Podcast Interview Pradip Khakhar
Leon's Podcast is back for season 2! Now, I am interviewing friends, colleagues, and other interesting people around the web. This is Season 2, Episode 1.
You can find Pradip Khakhar on the web:
- Guest Twitter: @pradipcloud
- Guest Website: https://pradipcloud.com/
- Guest Project: https://theproductangle.com/product-impact-2020/
- Guest Project Twitter: @theproductangle
You can follow me on:
- Twitter: @leonhitchens
- Website: https://leonhitchens.com
- Agency: https://digiboost.com
Feb 13, 202037:06
Episode 8: Discover Who’s in your Tech Community
I am based in San Antonio, Texas. You may or may not have know where the city is or what it’s known for but as an “indie maker” or “entrepreneur” it's become a great place for me to network and connect. You can read more on my newsletter. Visit my website leonhitchens.com to subscribe.
Apr 27, 201907:14
Episode 7: Dont sleep on customer service
1. Customers love to rag on companies that don’t support their customers.
2. Customer service isn’t something different but going above and beyond will help. The reasons why to help someone:
1. Happy people will fill out the post chat survey
2. Share their experience on social media
3. Use word of mouth to talk about the company
4. Remember who helped them
3. Have the systems to support pulling of information in a few seconds. Call a company and they know who you are without needed a ton of info
4. “We all know Customer Service is going to rule over the next 50 years of the economy, right? It’s not about “likes” or “follows,” but rather being likable and followable!” – [Peter Shankman](https://www.shankman.com/about/)
2. Customer service isn’t something different but going above and beyond will help. The reasons why to help someone:
1. Happy people will fill out the post chat survey
2. Share their experience on social media
3. Use word of mouth to talk about the company
4. Remember who helped them
3. Have the systems to support pulling of information in a few seconds. Call a company and they know who you are without needed a ton of info
4. “We all know Customer Service is going to rule over the next 50 years of the economy, right? It’s not about “likes” or “follows,” but rather being likable and followable!” – [Peter Shankman](https://www.shankman.com/about/)
Mar 18, 201908:06
Episode 6: My first episode in 2019
I'm back in 2019. Find more info at leonhitchens.com on blog updates and the newsletter.
Mar 11, 201904:19
Getting back to the groove
I’ve neglected the podcast a lot. I haven’t recorded an episode in a while. Now I’m focusing back on the podcast along with the rest of my personal brand. I’ve published my new blog and will start creating more content. I will also focus a lot more on Ironmic creating content and marketing the service. Check out my blow at leonhitchens.com and Ironmic at Ironmic.fm
Nov 27, 201803:07
Episode 4: Apps I use
I try to stay organized and on task as much as possible in my day job and with my side projects. Some of the core apps I use are Trello, Product Hunt, Apple Notes and Reminders.
Aug 04, 201805:16
Episode 3: How I Vacation
I’m on vacation but I’m still online and working. I’m sharing what software I use and what I travel with.
Jul 17, 201804:49
Episode 2: Google AdWords is becoming Google Ads
Google AdWords is becoming Google Ads. The change is focused on their platforms including YouTube, Android, and possibly voice search.
Jul 13, 201806:52
Episode 1: Introduction to who I am
Jul 08, 201804:12