Make Work HumanSep 11, 2020
Communication is the Trash Bin of Business Issues
This season the Make Work Human Podcast, Jen Baggett, and I are talking about the Three Elements of Team Dynamics through the lens of human behavior and helping you stop expecting YOU from other people.
In this week's episode, we start to break down the first of the Three Elements, communication, by looking at all the ways that people can misunderstand each other - and how it's never intentional.
It's a massive asset to describe your communication style to others so that they know what to expect. However, many of us don't know how to communicate in words (funny how that works).
Learning how to share your style with others is invaluable.
Stop Expecting YOU From Other People
Raise your hand if you know that everyone has different work styles.
Now raise the other hand if you still get frustrated when people don’t work like you.
Woohoo – we all have our hands in the air! 🙌
The Make Work Human Podcast is BACK, baby!
This season is all about Stop Expecting YOU from Other People.
Jen Baggett, and I will be breaking down three main themes that deeply impact team cohesion and how we interact with others at work.
The three main themes are:
We’ll be using the lens of human behavior in simplifying how to identify your style, and more importantly, how that interacts with other people’s style.
Wait, I pissed you off? Let me clean it up.
Raise your hand if you've ever pissed off anyone in your life.
Raise the other if you had no idea how to clean it up, so you ignored it and hoped it would just get better.
Whether we intend to or not, our actions can hurt the people in our lives. And it's up to us to clean it up.
In this week's episode, we talk all about intent and impact.
We share the key to cleaning it up when we've gone and made a mess of things without meaning to - and there is no empty "I'm sorry" involved.
Do you think a simple apology is enough - or do you go deeper when addressing your breakdowns with others?
Laughter is the Universal Language: Interview with James Buckley
Are you trying to be somebody's everything?
Are you exhausted by it yet?
To become well-rounded, we have to own our human characteristics - the ones we like and those we don't. Equally.
Our development never ends either. It is a lifelong process and is not only rewarding but can be super fun too.
This is just a fraction of the insight and laughs we have with the one and only James "Saywhatsales" Buckley on this week's episode of Make Work Human Podcast. We all laughed so hard we couldn't breathe in most of this episode - and if you know James, you can only imagine the fun we had with him.
James shares his incredibly inspiring story of perseverance and triumph over some huge obstacles - and how he helps others do the same.
You'll laugh until you cry.
And you will feel incredibly human.
Connect with James:
JB Sales OnDemand Training: https://content.jbarrows.com/quivet
Human Works in Progress - Interview with Jordana Zeldin
And it's time we stop hiding it. Drop the mask, and admit that none of us have all the answers.
This is the utter human brilliance of Jordana Zeldin and her story of how she transformed how she lived, worked, and ran her business. She is a walking, breathing inspiration and an incredible sales coach who guides others to use their humanity to service clients.
When we give ourselves permission to own that we have no idea what we're doing, we permit others to do the same.
This is one tiny sliver of the depth of topics we discuss on this week's Make Work Human Podcast.
Where to find Jordana:
Spriing Training Website: www.spriingtraining.com/
How We Handle the Shame Spiraling Vortex of Doom
I did it again.
I forgot to send that email.
GAHHHH - why am I like this???
Cue the throngs of inner mean girls coming to tell me just how awful I am and how I'm terrible at everything in life.
Can you relate?
Sometimes it's the littlest things that can send us into the spiraling vortex of doom.
In this week's episode of Make Work Human Podcast, we get real and raw about our own shame and anxiety spirals - and how we deal with them.
And it's not always super healthy - but it's real.
Making Writing Human: Interview with Emily Crookson, PhD
Meet Emily Crookston. Ghostwriter. Speaker. Renegade. Her superpower is drawing out your most audacious, fiercely original ideas and stoking the sparks until your thoughts spread like wildfire.
After spending years getting a Ph.D. in philosophy and teaching, she realized that academia didn't serve her purpose. Being the rebel she is - she broke free and is now loving life, her work, and helping other people bring their authentic voices into the world. Join us as she shares her story and how she's working to make writing human.
Where to find Emily:
LInkedIn - https://www.linkedin.com/in/emilycrookston/
Website - https://www.thepocketphd.com/
Want to Win in Sales? Be a Good Person: Interview with François Bourdeau
Be a good person.
Be on time.
And laugh a lot.
These are just a few of the simple truths François Bourdeau shared on this week's Make Work Human Podcast.
While these everlasting tidbits are true everywhere, they're especially true when talking about how to make sales human. We can so often forget that we're simply humans solving problems for other humans.
If you are someone who is a revenue generation of any type and wants some expert help on how to sell your product or service, check out 5 on Friday. It's a 4 Coaches + 1 Presenter format. The presenter can practice a live demo, sales pitch, or cold call pitch & hear advice, encouragement, & ideas from their peer coaches. Crazy valuable feedback for FREE!
Connect with François Bourdeau:
Feeling the Burn(out)?
Are you guilty of the fly-by dive bomb check-in?
You know, when you pop by your people's office or randomly call them to ask them what they're working on.
Your intentions may be supportive, but the impact is far from it. Especially in a year when everyone is hypersensitive to feeling like they don't know what they're doing and that they're not doing enough.
In this episode, we talk about the upcoming one-year mark of living at work and how it has caused some fatigue.
We also share some ways to help alleviate that fatigue - including laying on the floor between meetings. Hey, don't knock it until you try it.
Job Searching Made Human: Interview with Alexis Scott
Job searching is tough.
Job searching in a pandemic is next-level exhausting.
But sometimes, there are bright, shiny lights out there showing how to be resilient while on the hunt.
If you haven't met Alexis Scott she is the prime example of staying focused, real and optimistic, all while landing a dreamy job that fits her to a T. Her new-ish company, Aspireship, is an incredible company that exemplifies what it means to make work human.
In this week's Make Work Human Podcast episode, Jen Baggett, and I spend time digging deep with Alexis about being authentic, creating deep connections, and that business is, in fact, personal. We go beyond the job search and into what it means to be a leader and how sales is really being of service. So much packed into this episode!
How to find Alexis:
The Power of Play: Interview with Martin Dara
Martin is the founder of Martin Dara Coaching. He works with parents, kids, and teams to help them change their perspective. He believes that one change in perspective can open you up to a whole new world. He is also the host of two podcasts titled "Spitballs of Wisdom" and "The Entrepreneur Playground."
We chat with Martin about the importance of play, how coaching kids is the solution to our future, and that making working human can happen anywhere.
Ways to connect with Martin:
The Secret is in the Simplicity: Interview with Keith Edmunds Ep 25
If you've ever been promoted, only to feel like you have no idea what you're doing - this episode is for you. Our guest this week is Keith Edmunds. He is a self-proclaimed "recovered operations professional who found his passion better suited for others in coaching and leadership development" and is Principal of Coach2Performance and SadlerAllen. When not serving his clients, Keith is serving his community with his wife through their organization, Donor Advisor of HopeFeathers.
If you are looking for some inspiration, Keith is it.
You can find him on LinkedIn or at his websites:
Put Your Oxygen Mask on First Ep 24
In this week's episode, we talk about taking care of ourselves when the world feels big. It's sometimes automatic to try to push through a tough time, but slowing down to take care of yourself will make everything seem more manageable.
We cover the difference between self-maintenance and self-care, how to achieve both and why boundaries are key to keeping yourself supported.
Making the Job Search Human: Interview with Loren Greiff Ep 23
In this episode, we talk about making the job search process a little more human with Loren Greiff. We also get a little personal as we extended this episode to include the pre-session chats. There was just too much good stuff!
This is a MUST listen episode for all job seekers. Loren shares tons of valuable tips on how to ensure you're aligning with the right job.
Loren Greiff is the Founder & President of Portfoliorocket -- a career system developed for Sr. Level Creatives & Marketers committed to controlling their search.
Portfoliorocket is a consistent & repeatable process that teaches Sr. Creatives & Marketers how to access the Hidden Job Market to find 80-85% of the opportunities they WANT without applying online.
To date, over 70% of Clients have landed their next role within 12 weeks.
Representation Matters: Talk with J. Israel Greene Ep. 22
On today's episode of the Make Work Human Podcast, we get deep with J. Israel Greene about the level of responsibility that falls on leadership to be an ally in creating cultures that let people be who they are - and are genuinely inclusive.
Israel is a Certified Speaker, Leadership Trainer, & Coach focusing on emerging leaders.
Ways to connect with Israel:
The Gift of Asking for Help Ep21
In a world where vulnerability is seen as a weakness, asking for help can be difficult. But when someone asks us for help, we feel a sense of joy and are more than happy to support others. Shifting our thinking to see asking for help as a gift to others can be a powerful way to include others while also taking some of the burdens to "do it all and be it all" off of our shoulders. As we enter 2021 we can all use a little help - and others could use a pick-me-up of helping.
Interview with Carrie Carpenter: Compassion as a Superpower Ep20
Carrie has a passion for igniting that spark in others through professional development opportunities. She believes good leaders and strong teams can become great leaders and stronger teams through authentic interaction, enrichment of their communication skills, and deepening trusted partnerships to achieve common goals.
Stop Chasing Cool Ep 19
Adapt or Die Ep18
Can you be a superstar and miserable at the same time? You sure can! All you have to do is shove yourself into a box that you don't fit and still care enough to do a great job.
In this week's episode of the Make Work Human Podcast, we get real about shoving ourselves into little boxes for the sake of being a superstar. And I share my story of how I got free.
HINT: it has to do with understanding the difference between conforming and adapting - and being fluid rather than stuck.
We also share our very fancy formula to break free from conforming and become highly adaptable: Style + Values + EQ = Adaptability
Not All Values Are Created Equally Ep17
Do you know your top two values? More is not always better - especially in the case of values. When we list too many values, we ultimately have none. And it leaves us feeling exhausted, overwhelmed, and guilty. Ain't nobody got time for that anymore. Once you are clear on your values, you get clear on your priorities, which creates a sense of unparalleled freedom. You get to decide where you spend your time, energy, focus, and money.
In this episode, we dive into where our values come from, how they impact our career, and some tips on how to discover your top lived values.
Who You Are Is A Habit - Not A Truth Ep16
In today's episode, we talk about how to figure out who you are really in comparison to everyone else on the planet. Because who you are is a habit - not a truth. And we see the world through our own habitual lens. Even when we find out something about ourselves, we see it as a truth for the world. Or at the very least that all the best people do it that way.
And we do it EVERYWHERE
Sales (we expect our clients to buy how we sell)
Leadership (we expect our people to understand us)
Teams (we expect co-workers to do it like we do)
You are not alone if you find yourself doing any of this. It's not intentional - and it's totally normal.
We share some good tips on how to find out how you compare to others on the trifecta of workplace cohesion.
Hint: getting curious is a BIG part of it.
Why Does It Matter? Ep15
In this episode Jen and Larissa scrap the script and drop some truth bombs about why being human at work matters. With so much going on in life, and the world, sometimes it's best to get back to basics and simply be human.
Emotional Intelligence: Interview #2 with Dr. Joshua Hammonds - From the Inside Out Ep14
In this episode, we talk again with Dr. Joshua Hammonds about how emotional intelligence impacts how we lead others. We discuss everything from stress responders to why we need to go further in the time of covid to ensure people are connecting in authentic, meaningful ways.
Emotional Intelligence Series: Step Four Relationship Management Ep13
In this episode, we explore the fourth and final pillar in Goleman's Emotional Intelligence framework. This is the fun stuff! This is where all the hard work from the first three steps begins to come into play as a leader and team member. We cover the six relationship management competencies and give strategies for improving each.
Teamwork & Collaboration
Emotional Intelligence Series: Step Three Social Awareness Ep12
In this episode, we cover the third of Daniel Goleman's stages of emotional intelligence. Social Awareness refers to how people handle relationships and awareness of others’ feelings, needs, and concerns.
We look at the three core competencies Empathy, Organizational Awareness, and Service Orientation and how they help create strong relationships with team members.
Once you become aware of your own needs, you can begin to meet the needs of others.
Emotional Intelligence: Interview with Dr. Joshua Hammonds Ep. 11
In this episode, we talk with Dr. Joshua Hammonds of Rollins University, all about self-awareness and self-regulation.
Dr. Hammonds has over 15 years of teaching and research experience within the field of Interpersonal and Business Communication. He shares with us all about why powering through difficult interactions is important, especially when working remotely. We also talk about how some of us are naturally better at self-regulation and how abrupt ending zoom meetings leave us all feeling a little, well, weird.
There is more inside this episode that can fit in this box - give a listen. We promise you'll learn something.
Emotional Intelligence Series: Step Two is Self-Management Ep10
Ok, I have feelings...now what? As we continue to explore the four main steps in emotional intelligence we dive into what to do with those thoughts, feelings, and emotions once you become aware of them. We offer some strategies for self-management that you can start today.
Emotional Intelligence Series: Step One is Self-Awareness Ep9
In this episode, we go deeper into self-awareness which is the first step of emotional intelligence. Introducing emotional awareness, self-assessment, and self-confidence as the three main parts. Sharing strategies to increase your self-awareness.
We even share a bit about how our bodies hold clues to the future.
Emotional Intelligence: Let's break it down Ep8
New series! This episode kicks of the next eight week series where we dig into the super hot topic of emotional intelligence. We talk all about what it is, how it helps, and introduce the four-part structure that we'll dig into deeper throughout the series.
Using Vulnerability to Become Deliberately Developmental Ep7
As we wrap up our six-part series on vulnerability, we review the highlights and talk about using these tools to become deliberately developmental. Whether you are a leader, a manager, or an individual contributor, you can always find ways to develop yourself and your teams.
Tools to Help You Love Vulnerability Ep6
Jen and Larissa are self-proclaimed assessment aficionados. In this episode, they share all about the tools, assessments, and resources they use and recommend to help you learn to love vulnerability.
Brave Leadership Through Vulnerability: Interview with Aaronde Creighton Ep5
In this episode, we interview Aaronde Creighton who is an executive coach and leadership consultant and a trained Brene Brown's Dare to Lead facilitator. He shares with us his thoughts on vulnerability, and why it's necessary to have hard conversations.
We talk about diversity, inclusion, and belonging and how we need to go deep within ourselves do the work that's needed in the world. Showing up bravely as leaders will be what it takes to make an impact.
All about Aaronde:
My goal in life is to live seamlessly without compartmentalization. What the heck does that mean? I bring my whole self to work each and every day…husband, father, mentor, trafficking abolitionist and practical joker. This approach allows me to give all of who I am to my clients and community, which brings great results to clients and is fulfilling for me personally.
I love working with great people, clients, and teams who are committed to common goals, not individual achievements and accolades.
Vulnerability Impact & Action Ep4
In this third episode in the vulnerability series, we get down to how you can take action and create a positive impact on your organization using the power of vulnerability. We talk about leaders, teams, and organizations that are using this well and give you examples of how to bring them into your organization.
Where theory and story meet action.
Myth Busting Vulnerability Ep3
In the second episode in the vulnerability series, we start breaking down what it is and what it isn't. We bust some myths about what it means to be vulnerable and start defining what professional vulnerability is.
SPOILER ALERT: It's not sharing your deepest darkest secrets with everyone at work.
Let's Talk About Vulnerability Ep2
This episode kicks off a six-part series on vulnerability. What it is. What it isn't. And how to make it work at work.
In this episode Jen and Larissa talk about Brene Brown's enlightening book Dare to Lead and discuss how vulnerability can impact you, your team, and our organization.
Intro Episode: Who Are We? Ep1
Welcome to the Make Work Human podcast! We're so glad you found us. This intro episode is all about getting to know your hosts Jen Baggett and Larissa Haynes - and why we felt drawn to help make work human.
Join us as we explore what it means to make work human.