Windermere Ask A Coach.

Here are 10 key points from the podcast transcript along with Michael's intro and contact info:

Michael Fanning, host of the Windermere Ask a Coach podcast, talks about 4 key habits to growing in your relationships in work and business. Contact michael at fanning@windermere.com.

• - Set clear intentions before activities to achieve desired outcomes and provide focus amidst life's chaos. A daily routine creates structure, focus, and healthy habits.

• - Monitor your energy level without judgment to understand what lifts you up or drains you. You can shift your own energy through practices like meditation, exercise, music, etc.

• - Seek the positive, even in difficult situations. Balance negatives with gratitude and focus on beauty, laughter, kindness, and things that bring you joy.

• - Avoid making assumptions about others' motives, backgrounds, or inner worlds. Instead, listen without judgement and be open to new perspectives.

• - Intention creates a lens to view situations and make better choices. Routines reduce stress, improve sleep, motivation, and time management.

• - Positive energy enhances productivity, relationships, healthier choices, immunity, and resilience. Low energy leads to lack of motivation.

• - Seeing positives reduces anxiety, boosts optimism and motivation, improves relationships and thinking, and increases happiness.

• - Not assuming avoids misunderstandings and conflicts, enables connections and empathy, and leads to better decisions and personal growth.

• - Practicing awareness expands compassion, gain clarity, and creates authentic connections and purposeful living.

• - Relationships are life. Emotional intelligence is recognizing emotions in yourself and others and managing behavior and relationships.

Links to the two books recommended.

In this episode Michael talks about the coaching ideas they share with their clients when it comes to keeping the referrals coming in from their sphere of clients.

1. Follow up after the prelisting interview.

2. Do. you have a referrer check list for follow up.

Are you bringing your A game to your open houses.

1. Have a checklist

2. Having great materials both print and digital

3. Run the 5,5,10

4. Have a time just for the neighbors

5. Use social media to promote your Open House.

6. Have great dialogues.

7. Have everyone sign in

8. Have a hook and draw

9. Make sure you have market data available

10. Leave a gift for the sellers.

11. Use QR codes on the perma flyer.

In this episode Michael talks with Matthew Gardner who has been a National Economist for the last 25 years in the United States. Currently the National Economist for Windermere Real Estate.

Matthew answers these 4 questions.

In this episode Michael talks with CoryBrewer, VP of Residential Operations. Cory shares with us what is happening with rents, renewals, and People in the world of property management.

Whether you are a tenant, a landlord or a real estate agent needing the expertise of a property manager this is some good information to be able to tap into.

In this episode Michael talks Cliff Taylor and Ryan Riley with Penrith Mortgage.

1. is it still a great opportunity for buyers in the current market?

2. What does a seller buy down? How can it strengthen your listing?

3. Paying off your mortgage?

4. Building a strong team with a reputable lender.

In this Episode Michael talks with Cory Brewer Vice President - Residential Operations Windermere Property Management of Bellevue WA.

As we see the Real Estate Market shift Cory talks about specific areas.

1. Impact on Supply of Rental Properties

2. Job growth and how that impacts the needs for rentals

3. The accidental Landlord

4. What is causing the increase in rents

5 Services that you should expect from your property management team.Cory's contact 

Doug Simcock, Nick Hansen, and Michael Fanning talk about they dynamics and tools needed today when we are working with sellers. 

Consistent Communication

Setting clear expectations

Making sure we are controlling the positive narrative vs the Doom and Gloom of local news. 

Letting the market tell the story.

Bringing all our tools to the table. 

Moxi, KCM, Trendgraphix, Matthew Gardner, Homebot, Neighborhood news. 

Contact Coaches. 

In this episode Michael talks to Ashley Abolafia about how early in her career mindset allowed her to achieve her goals and do amazing things. Now fast forward to her current world where she was recently diagnosed with stage 4 cancer. Mindset is the key. She is going to be present for her Husband Jack and her two daughters and make every moment count. 

Mindset—you can get through anything with an abundant mindset—even the WORST news. Ex—I view my life now as an opportunity to be the most open I have ever been, best wife, mother, friend, agent…to give of myself and make these precious moments COUNT. This is a gift. And I am going to soak it in and am so thankful. My mindset of abundance WILL give me more strength for my fight. It already is.

Balance

FIND IT! I worked too much building for a life I will now never live. I don’t regret my decisions, as my family will benefit and be okay as a result, but I wish I’d done a better job with balance. My kids are SO much happier now, because I am so present for EVERYTHING (and so am I; I just did not have that option before I felt). I have the chance to have the best year/s ahead and that is a gift, but the lesson is, don’t assume there will be a tomorrow—find the balance, live your dreams, love your family, and do the things NOW, while you can. Do not let work be your whole life.

We all have a THING!

Do not avoid the “thing” you have been putting off. Life is short. Let things go, make amends, go to the DOCTOR. for the thing you have been avoiding (it could save your life), so the thing you personally have in the back of your mind nagging at you—we all have something. It could be a relationship, a tangible thing, or a physical thing—if I can impress anything or make a difference in even just one person’s life, to take action today, that’s worth it to me. Pay it forward.

Contact Ashley Abolafia. aabolafia@windermere.com

Instagram @ashleyabolafia

Michael Fanning talks with Jen Walsh. Jen has been in Real Estate for 8 years but was new to the Windermere World and was able upon joining Windermere go directly to a Windermere Ninja Installation in Oct of 2021.

Jen said as she learned about Ninja 9 and winning her days by 11 it freed up her mindset to work from a place of abundance and positivity. Prior to Ninja she was productive but with the new skills and tools like the Ninja Planner it gave her a new perspective about how she runs her day-to-day activities.

Often, we have experienced Realtors that do not see the benefit of going to a Ninja Installation because they are doing business. After the 4 days like Jen, they will respond by saying. "Wow I now work in such a more productive environment, and I know I'm working smarter and not harder."

Contact Jen Walsh jenw@windermere.com

In this episode Michael talks to Dana Ferrell. Owner for Servitium Financial Management. Dana talks about what a financial advisor is. The Benefits that a financial should bring to you for long term financial planning and the various services that they can provide to help you create wealth no matter where you are financially today. 

Dana Ferrell's website. https://www.ameripriseadvisors.com/team/servitium-wealth-management/

contact number.  425.477.4153

In this episode Michael Talks with Diane Terry. A Professional Windermere Broker for 30yer and the Seattle Committee Chair for Windermere's Standards of Practice.

What are Standards of Practice?

What is it NOT?

How often do we meet?

Why is it important to have this as part of Windermere?

Managers/Owners are the gatekeeper for this cultural standard of Windermere.

It is Not easy but necessary.

What are some recent topics that have been discussed?

• Thorough Communication with Sellers on what a final walk through is and how a home should be left for the new owner. Checklist’s checklists checklists.
• Time to review offers. Why are we doing business after hours? Who is truly setting that time? The Seller does not know what they don’t know.
• When are you communicating this?
• Social Media Do’s and Don’ts
• Do you have permission to be videoing and posting interiors?
• How are you representing not only yourself but the brand?
• Bully agents trying to get back in after mutual agreement instead of adhering to the contract.
• Are you really serving the client working out of area?

In this episode Michael talks to the Real Estate legend Craig Gaudry. Craig started his real estate career in the late 80's. He has seen and experienced a lot when it comes to being a successful broker. Craig like all agents can choose where he wants to place his license. For many years that was with Windermere, but it was not always with Windermere. Craig talks about why he made a move and then what caused him to return. What I took away from these conversations is that Relationships, Trust and providing value will prevail. Keep your doors open and just be a good human and help others get what they want, and life seem to work out for the best. We are pleased that Craig has returned home and continues to set the bar high when it comes to value and professionalism. 

In this episode Michael talks with veteran real estate coach Nick Hansen. In 2021 nicks clients saw an 82% increase in their gross commission income. Nick explains the 5 things we notice agents aren't doing that cause them to not achieve to their highest potential. The question we have for you, what are you willing not to do?

1. Forget that real estate is a contact sport.

2. No morning routine.

3. Can't control their schedule

4.  Lack of communication throughout the transaction and post-closing.

5. Scarcity mindset with limits!

Podcast on better communication.  https://anchor.fm/askacoach/episodes/Episode-11--7-tips-on-having-more-effective-communication-with-your-clients-e1dso8n

In this episode Michael talks about 7 tips that will help you to create stronger communication and relationships with your clients.

1. Shift from a transaction mindset to a relationship mindset.

2. Be a great listener and be aware of pain and pleasure.

3. Give them time of Possession.

4. Do they feel significant?

5. Provide value and solutions. Know the 3-step greeting. Enroll, Acknowledge, State who you are. Do not set off the danger scanner.

6. The world speaks frequency.

7. Quality of communication. Face to Face, Voice to Voice. Email and Text is the faceless other.

In this Episode Michael talks to Larry about the concept of an I Buyer/ Power Buyer. Our industry has some fear around this idea and Larry helps us to understand how we can use the I buyer idea and system to become even a better Proactive Trusted Advisor.

North Star. Why do we exist? " Helping our clients go from the life they have to the life they dream about."

3 Fears.

The Unknown. Get educated on what I buyers are.

Losing commissions. You are still paid and paid well.

Losing Control. You still represent your clients.

Resources Larry talks about.

In this Episode Michael maps out the 3 areas that make up successful Real Estate Flow. The trifecta if you will.

Flow is the frequency of Value added relevant, educational consistent content. Only 6% of the Real Estate industry does this well. Most of the time our clients are left at the closing table.

So here are the 3 areas.

1. Automated Flow.

• Homebot.ai
• LOLO Gifts
• Boomerangedm.com
• Custom Xpress auto flow
• Windermere Home Update

This should be a set it and forget it.

2. Face to Face, Voice to Voice, and Significance.

• Handwritten Notes. Thank you,      Congratulations, just thinking about you.
• Client and F.O.R.D. Calls 20 to      25 a week.
• Real Estate Reviews. 2 a week.
• Client appreciation events or      gifts.

3. Social Medial IG, FB, LinkedIn. Twitter, Tic-toc

In this Episode Michael shares 5 Habits from Mel Robbins on how to live a life based in Fulfillment. Many of us have happiness that comes and goes but few have a life where they are walking in their purpose. In this episode Michael will cover 5 habits that Mel Robbins says will allow you to find your fulfillment.

In this episode Michael goes over the 12-point check list that will help you generate a healthy business. Remember success is not an accident but a habit.

1. Wake up. Starting Early and running your day is a great way to start.

In this episode Michael talks with President and CEO of Windermere Mountain West Services Scott Wetzel.

With the recent news of Zillow, I-buyer program being shut down we wanted to talk about the complexity of the real estate process.

Keep in mind that in the Combined 42 years that Scott and I have been in Real Estate there has always been disruptors and there always will be.

It is important to make sure the process the client is going through is easy and is set up to give them the best experience and the highest level of services. A real estate transaction is complex at best. Real Estate is difficult to be comedized, it is an appreciating asset. It is typically one of the biggest investments someone will make in their lifetime, and it has driven legacy wealth for centuries.

We agree technology is needed along with new ideas to help the agent enhance their relationship with their client and this is always welcomed. However, the human algorithm is something that most customers want and need for clarity and confidence which is something that AI and an algorithm can't replace.

I think Simon Sinek said it best.

“Human beings are social animals and relationships will always win. There are a small % of people who just want a transaction. Most want a relationship.

Invest in your relationships.

They are your most valuable asset.”

- Inman Connect 2018

In this episode Michael Fanning talks about the power of using Real Estate Reviews and Hombot.ai to position yourself as your clients Real Estate Trusted Advisor.

Property Reviews are a powerful tool for building relationships based on value added flow. Stats show that agents who do 2 property reviews a week equivalent to 100 a year are more productive and deliver a higher quality of services to their clients.

Learn about the 5 magic questions.

Homebot.ai is a great monthly touch point to set your clients up with. Include your client’s investment properties in the tool as well and being able to adjust each properties value based on current market knowledge. See link below to learn more about getting set up with Homebot.

In this episode Michael talks with Laura Smith a Co-Owners of 6 Windermere office in the greater Seattle area. Laura has built her offices on the culture of connections and relationship. Recently she was able to pilot a new tool in the arsenal of Windermere tools called LOLO. In this talk Laura explains how she was pleasantly surprised at the success of the campaign and the residual connection it created with her agents.

She shares the mechanics of LOLO along with what her experience has been up to this point is using this great digital connection tool.

Listen to how this tool LOLO may help you to create stronger connections with your client without a huge investment and keeping it very simple.

In this episode Michael Fanning talks with Heather Maddox. Have you wondered if you need to up your social media game? Do you struggle with what should I post and how often should I post? What is great about Heather is she just tells it like it is. Her work and business life blend and when you follow her you get education, entertainment, laughter, and real-life struggles. It didn’t take me long to enjoy watching Heathers reels and in a very short period I felt like I knew her. Don’t underestimate the power of social media. Heather will share with you what she has found that works and her results are real.

Some Stats you may want to know.

72.3% of Americans are using social media

93.33 are active daily

We spend on average 2 hours and 25 min a day engaged.

The customer today knows 12 Real Estate agents

Other people to follow

In the market today as a buyer there is some strong competition. Most homes have multiple offers and fewer days on market. The buyers that are having success are being represented by a professional Real Estate trusted advisor. This real estate agent is skilled at the steps and processes needed to make sure you have the best possible outcome. They are teaching you to swim before you are jumping into the ocean. A real estate trusted advisor always starts off with a buyer consultation. This can take between 45 min to an hour depending on which stage the buyer is in.

They have a consistent process that follow the flow of a transaction usually set up this way.

1. Buyer Consultation.

2. Qualifying the buyer/ Process in finding the right home.

4. The buyers what's and whys.

3. Understanding financing.

4. The art of the offer.

5. When we find it what do we do next?

6. Explaining offer strategies.

7. Having an education day.

8. The offer.

9. The Calendar.

10.Mutaul acceptance.

11 Closing.

12. Move in day.

13. Continued services.

In this episode Michael Fanning talks with Raman Chawla. With 7 years in this business Raman has learned that open houses have many benefits.

1. To meet prospective buyers who may also be sellers.

2. To market the home to buyers and meet buyers.

3. To sell the home and satisfy the seller.

4. To generate listing appointments.

5. Achieve name and company recognition

6. Expose the house to the public and neighbors.

7. Gain experience in working with the public

8. Gain experience in marketing a property

9. Get to know the neighbors and neighborhood.

62% of Buyers that attend an open home have a home to sell.

Raman like Fridays from 5-7PM and Sunday 1-3 or 2-4. Also, will do a Neighborhood open house just for the neighbors.

In this episode Michael Fanning talks to his mentor Larry Kendall. Founder and creator of Ninja Selling, Larry answers these specific questions.

1. What is unique about ninja that it allows agents to achieve such great work life balance?

2. Should a realtor take ninja more than once?

3. Does coaching after ninja benefit the agent and allow them to achieve more?

4. When in your real estate career should you attend a Ninja installation

5. When hiring a Real Estate agent what benefit do you get from working with a Ninja?

In this episode Michael Fanning talks to Elizabeth Burr. Elizabeth is an 18-year pro with Michael Saunders and Co. in Port Charlotte Fl, she attended her first Ninja Selling class in Jan 2020. Shortly after she attended the class, she sent a video to Michael with the message,  "Ninja changed my life." IN Ninja we talk a lot about the power of gratitude and giving, showing up and being on purpose. We also say that what you learn works great when life is going good but even better when life makes an unexpected turn. Elizabeth had an unexpected turn, and she shares how she is moving through it with the help of her kids and grandkids and some of the tools she learned about during her 4-day Ninja Class. Oh, and let us not forget that Ninja also allowed her to get the nick name from her fellow collogues "Money Bags." Which has a lot to do with her consistent transaction production and amazing customer services for her clients. She also shares a few plans she has for her future. Elizabeth embraced that we get to choose how to respond to life.

Elizabethburr@michaelsaunders.com

Ninja 9

Daily

1.Gratitudes/Affirmations

2. Show up. Stay on your agenda

3. Write 2 personal notes a day

4. Focus on my Hot list

5. Focus on my warm list.

Weekly

6. make my customer services calls

7. Schedule 2 real estate reviews

8. have 50 live interactions using F.O.R.D

9. update my database. 

In this episode Michael shares responses from Ninja's for this questions. What advice are you giving to your buyers now who are getting frustrated and want to quit?

Key to successfully buying a home in this market.

1. Hire a professional.

2. At a minimum there should be a 45 min consultation before you even look at homes.

3 Ask questions. Be real and set clear expectation. This is going to be a journey.

4. Give choices and consequence.

5. You must learn how to swim before you jump into the ocean.

6. We are going to miss out on some but the right one will come along.

7. Home appreciation is a real thing.