
Next Level Casino Careers Powered by Yaamava' Resort & Casino
By Yaamava' Resort & Casino

Next Level Casino Careers Powered by Yaamava' Resort & CasinoMar 16, 2023

Interview with Jim Michaelian, CEO of Acura Grand Prix of Long Beach
Jim Michaelian is the heart and soul of the Acura Grand Prix of Long Beach, an original employee who at age 32 in 1975 embraced Chris Pook’s vision of bringing a Monaco-style motorsports event to Southern California’s port city. In this episode, we discuss planning a large scale event, keys to success in motorsports, the changing landscape of media to promote activations and much more!

Interview with Kate White, Corporate VP of Business Intelligence & IT Program Management - Penn National Gaming
Kate is one of the emerging leaders in gaming with a proven track record of success with innovation & business intelligence. In this conversation, we do a deep dive into emerging AI, the changing landscape for operators in gaming, tips to optimize business outcomes, quilting, and much more!

Interview with Afsi Bird, VP of Hotel Operations - Yaamava'Resort & Casino at San Manuel
Afsi Bird has 30+ years in the hospitality industry and has been a leader at providing service excellence at properties across the globe. In this candid discussion, Afsi provides insight on what is required to build a culture of service, lessons from early in her career, tips to team building, and much more!

Interview with Bronwen Gregg, Senior Account Manager at Insight Global | President of WISE Las Vegas
Bronwen Gregg, one of CDC Gaming Report's 2023 "10 Women Rising in Gaming", leads the Gaming & Casinos portfolio for Insight Global, one of North America's largest Talent Solutions firms. Bronwen’s biggest personal passion is advocating for equality, especially gender equality in the US workforce. She currently serves as President of WISE (Women in Sports & Events) Las Vegas as well as Membership Co-Chair and Lean In Moderator of GGW (Global Gaming Women). In this episode we discuss Bronwen's career story, what fuels her non-profit work, qualities of great leaders, GGW, what a toxic culture looks like, and much more!

Interview with Lori Ware, SVP of Yaamava' Resort & Casino at San Manuel
Lori Ware is the SVP of Finance at Yaamava' Resort & Casino, the 2nd most visited property in all of California. This podcast discusses the power of asking for help, a deep love of math, how to communicate data, and more!

Interview with Cynthia Kiser Murphy, GM of Palms Casino Resort
CKM is one of the most respected leaders in the industry and currently oversees the Palms in Las Vegas. In this special podcast, we dive into her career story, how to spot talent, key nuggets for upcoming leaders, and the exciting opportunities with the iconic Palms property.

Interview with Laurens Vosloo, CEO - San Manuel Band of Mission Indians
Laurens Vosloo is the CEO of the San Manuel Band of Mission Indians. In this conversation, he covers his career journey, the keys to leading during uncertainty, fostering growth, the 2023 outlook, and much more!

Interview with Ryan Frohberg, CMO at Casino Del Sol
Ryan is the CMO at one of the top Casino/Hotels in the nation (as recognized by USA today). In this conversation Ryan discusses his journey from PD host to CMO, the misconceptions in gaming, implementing technology that drives revenue, building a culture and much more!

Interview with Steve Neely, GM of Rolling Hills Casino
Steve Neely is a trusted source in gaming with 20+ years of leadership experience across multiple markets. Currently, he is the GM for Rolling Hills Casino in California. In this episode, Steve discusses lessons learned from different markets, how to maximize value at conferences, networking, spotting talent, marketing, and much more!

Interview with Bill Pedigo, EVP/Chief Commercial Officer of ocV!BE
Bill Pedigo is a longtime leader and executive in sports with experience working for the Chiefs, Ducks and more. He currently helps oversee the ocV!BE expansion project that will be a game changing entertainment & cultural destination in California. In this interview Bill discusses his career journey, the art of making a deal, innovation in the entertainment sectors, and much more!

Interview with Thomas Knapp, Professor of Clinical Entrepreneurship at USC
Knapp is the Academic Director of the Master's of Science in Entrepreneurship and Innovation and an Associate Professor of Clinical Entrepreneurship at the Lloyd Greif Center for Entrepreneurial Studies. His teachings encompass all facets of entrepreneurial studies, including Venture Management, Feasibility Analysis, Business Planning, and Launching. In addition, Knapp developed the "E"-Challenge and a new course for students involved in a family firm: Entrepreneurial Family Business. A three-time Golden Apple Award winner for outstanding teaching as voted on by the student body. Knapp is the founder of Club Sportswear and Honolua Surf Co, an Action Sports Industry leader, and a partner in Blue Jay Bay Ventures, a real estate investment firm.

Interview with Brigitte Saira, Chief People and Infrastructure Officer at San Manuel Band of Mission Indians
Brigitte Saria is a results-oriented and highly accomplished top Human Resources Executive with proven experience in human resources leadership and business management. In this episode she speaks to the constantly changing state of recruitment, how relationships are at the heart of success and lessons from 30 years in the business of people.

Interview with Erica Kosemund, Senior Director of Gaming Brand & Partnerships for Choctaw Nation
Erica Kosemund is the Senior Director of Gaming Brand & Partnerships for Choctaw Nation of Oklahoma. She oversees the creative and strategic team that drives brand and marketing initiatives for all the Choctaw Nation businesses which include, 20 gaming sites, 16 travel plazas, several restaurants, and 65,000 acres of ranches and farmland. In this episode Erica discusses the advantages of having an influencer social marketing strategy, key lessons from over 15 years in casino marketing, how to create an impactful brand and so much more!

3 Tips to Take Your Career to the Next Level - Volume 1
Today is a special episode where we pack in powerful advice in 10 minutes! This is a mix of some of our first guests giving advice on how individuals can take their career to the next level. We hope you enjoy!

Interview with Bob Boughner , Private Investor, Advisor and Former CEO of Borgata
Bob Boughner is one of the most respected names in the casino & hotel industry and has 40+ years of executive leadership experience at the Boyd Gaming Corporation. Bob is well known for successfully opening & operating the Borgata and for being an innovative leader who oversaw business development and operations for multiple properties. In this interview, Peter Arceo had a chance to talk about keys to success, tips for new and current leaders, lessons learned over 40 years, and much more!

Interview with Cara Silletto, President & Chief Retention Officer at Magnet Culture
Cara is a trusted resource that companies utilize in the subject of retention. Cara and her incredible team of experts give leaders the resources to implement solutions that keep team members longer and help foster loyalty. In this interview, Cara discusses common misconceptions about generations in the workplace, the new world we live in, trends leaders need to be paying attention to, and more!

Interview with Shondra DeLoach-Perea, Vice President of Field Services, Call Centers, & Technology Operations at IGT
Shondra brings 14+ years of product and customer service experience with IGT. She is a pro at understanding all facets of gaming product operations, but what is most impressive about Shondra is her dedication to serve, lead and inspire others in the gaming industry. In this interview we discuss her keys to success, how to maximize project communication, trends in slot product development, hiring traits managers should look for and much more!

Interview with Joe Pulizzi, Founder of the Tilt, Speaker and Author
Joe Pulizzi is the founder of multiple startups including content creator education site, The Tilt, the content entrepreneur event Creator Economy Expo (CEX), and is the bestselling author of seven books including Content Inc. and Epic Content Marketing, which was named a “Must-Read Business Book” by Fortune Magazine.
Joe is best known for his work in content marketing, first using the term in 2001, then launching Content Marketing Institute and the Content Marketing World event. In 2014, he received the "Lifetime Achievement Award" from the Content Council. He successfully exited CMI in 2016 and consequently wrote an award-winning mystery novel, The Will to Die.
In this episode, we discuss what the term "Content Marketing" truly means and the growth opportunities of utilizing content marketing strategies. Joe also shares his thoughts on trends in marketing, NFTs, choosing content distribution channels, and career advice from 20+ years as a leader in marketing.

Interview with Dr. Bryan K. Williams, Keynote Speaker, Author & Consultant
Dr. Bryan K Williams strives to bring the best out of people through servant leadership. Bryan provides training and consulting expertise to hundreds of organizations across the globe, in over 20 industries ranging from Healthcare to Luxury Hotels. In this episode Bryan touches on converting challenges into strengths, investing time with your top talent, and how you can level up your company culture.

Interview with Kenji Hall, COO of Gaming at Yaamava' Resort & Casino at San Manuel
With a career spanning over 30 years, Kenji has a passion for the casino & hospitality industry that is unmatched. He currently serves as the COO of Yaamava' Resort & Casino and in this episode discusses lessons, tips, trends, engagement and much more!

Interview with Grant Irons, former NFL player and owner of Grant Irons Enterprises.
Grant Irons played five seasons in the NFL and was an academic athlete of the year. In this conversation, Grant discusses his relationship with Warren Buffet, lessons from Notre Dame, his growth mindset, and how he has transitioned to having successful businesses after the NFL.

Interview with Jasmine Takeshita, Director of Talent Acquisition at San Manuel Band of Mission Indians
Jasmine Takeshita is the ultimate pro at spotting talent and hiring talent for numerous verticals within the casino & hospitality industry. In this episode, she discusses how her team hired for a 3,000+ team member expansion project during a pandemic, lessons learned in recruitment, empowering a team, and much more.

Interview with Luke Palladino, President of Meta Hospitality
Luke Palladino is an expert on delivering a perfect culinary experience. Throughout his career, he has worked with some of the most iconic properties like the Wynn and Borgata, owned and operated restaurants around the globe, and currently is a strategic consultant for properties like the Palms and Yaamava' Resort & Casino. In this episode, Luke shares his story, provides insight on where the industry is going and how curiosity is the fuel of craftsmanship.

Interview with Andy Parnell, President of Lane TerraLever
Andy is the President of LaneTerralever, one of the fastest growing and successful marketing agencies in Phoenix, AZ. In this episode we dive into the current landscape of marketing, predictions for the future, unique challenges in the casino and hospitality space, how to optimize creative work and so much more!

Interview with Rikki Tanenbaum, COO of the San Manuel Band of Mission Indians
Rikki is a seasoned marketing and operations leader with a proven track record of leading resorts & casinos in numerous markets. Over 20 years she has worked for MGM, Caesars, Golden Nugget, San Manuel Casino, among many others. In this episode, Rikki speaks to the importance of adaptability, strategic thinking, self-awareness, lessons as a CMO, mentors and so much more! Rikki is also a role model with her numerous philanthropy efforts and love for animals. We hope you enjoy this episode!

Interview with Dr. Bo Bernhard, Vice President of Economic Development at UNLV
Dr. Bo Bernhard is the Vice President of Economic Development at UNLV and a trusted resource in gaming & hospitality across the globe through his responsible gaming work and has been featured on CBS and ABC. He is also the Director of the International Gaming Institute where he and his super team of industry titans help develop the best minds in the industry. In this conversation Bo talks about the Executive Development Program, the story of the LA Raiders and how it all started with one bold idea in his classroom, the purpose of Blackfire Innovation, what the best in the business have in common, growing up in Las Vegas and much more!

Interview with Larry Krutchik, Executive Vice President of H+K Strategies
Larry Krutchik is the Executive Vice President of H+K Strategies, one of the leading global communication companies. Larry is an expert on strategic communications with over 25 years of experience working with brands and leaders across the globe and started his career as a lawyer. In this episode Larry shares his insights on why leaders must be great communicators, pitfalls and common mistakes of communication, starting with purpose, how to address difficult conversations, the key to a personal brand, lessons learned, practical tips and so much more!

Interview with Hector Fernandez, CEO of Aristocrat Gaming
In this episode Hector shares his thoughts on the evolution of the slot gaming experience, his career journey, lessons growing up, unique partnerships opportunities that can grow your business and much more!

NLCC: Laura Fernandez Interview
Host Kyle Anderson speaks with Laura Fernandez who is a leader in the streaming audio space at SXM Media. In this conversation they discuss the key and upside to having an audio strategy, the podcast boom, tips on partnerships, the abundance of opportunity within audio and so much more!

NLCC: Jennifer Lodge Interview

NLCC: Corey Norkin Interview
Host Kyle Anderson speaks with the SVP of Global Partnerships of the LA Dodgers, Corey Norkin. In this episode Corey shares his career path, the case for sports partnerships, lessons learned, career success in a fast moving industry, and future trends we should all be looking at. We hope you enjoy this episode!

NLCC: Peter Arceo Interview

Partnerships 101
To solve business challenges we have all are required to collaborate with experts outside of our field. How do we select partners and understand how we can maximize value? This panel will take the deep dive on all things partnerships.
This panel includes:
- Corey Norkin - VP of Global Partnerships LA Dodgers
- Gary Border - CEO Marketing Results
- Peter Arceo - General Manager Yaamava' Resort & Casino at San Manuel
- Matt Balvanz - SVP of Analytics and Innovation at Navigate
Next Level Casino Careers is a free virtual event connecting individuals in and/or interested in the casino & hospitality industry, providing insights on how to take their career to the next level. Building future leaders in the greater community through connection, knowledge and experiences.
Powered by Yaamava' Resort & Casino - now hiring: https://bit.ly/3gTqJws

The Pivot
Hear a diverse panel describe their unique career paths and give insight on when it is time to switch positions, how to deliberate opportunities and how switching paths can ultimately lead to greater opportunities.
This panel includes:
- Bill Pedigo - EVP/Chief Commercial Officer ocV!BE
- Andrew Parnell - President LaneTerralever
- Hector Fernandez - President of the Americas Aristocrat
- Joel Anderson - VP of Financial Planning & Analysis Yaamava' Resort & Casino at San Manuel
Next Level Casino Careers is a free virtual event connecting individuals in and/or interested in the casino & hospitality industry, providing insights on how to take their career to the next level. Building future leaders in the greater community through connection, knowledge and experiences.
Powered by Yaamava' Resort & Casino - now hiring: https://bit.ly/3gTqJws

Service Excellence
Join this session if you want to hear a five star panel discussion on the keys to service excellence and the commitment involved operationally on a daily basis.
This panel includes:
- Chef Luke Palladino
- President Meta-Hospitality Consultants
- Jennifer Lodge - Forbes SVP Partner, The Americas Forbes
- John Bourdage - Founder of Bourdage Consulting Bourdage Consulting
- Afsi Bird - VP of Hotel Operations Yaamava' Resort & Casino at San Manuel
Next Level Casino Careers is a free virtual event connecting individuals in and/or interested in the casino & hospitality industry, providing insights on how to take their career to the next level. Building future leaders in the greater community through connection, knowledge and experiences.
Powered by Yaamava' Resort & Casino - now hiring: https://bit.ly/3gTqJws

Innovation
Innovation of processes, product and experience is required for success in the long term.
This panel uncovers how innovation must be fostered and the challenges of bringing innovative ideas into operational existence and includes:
- Angie Dobney - Strategic Consultant of Revenue Optimization
- Richard LeBaron - VP of Product and Innovation San Manuel Band of Mission Indians
- Jared Rapier - SVP of Marketing San Manuel Band of Mission Indians
- Matt Wilson - CEO of Gaming Scientific Games
Next Level Casino Careers is a free virtual event connecting individuals in and/or interested in the casino & hospitality industry, providing insights on how to take their career to the next level. Building future leaders in the greater community through connection, knowledge and experiences.
Powered by Yaamava' Resort & Casino - now hiring: https://bit.ly/3gTqJws

Career Development Differentiators
Opportunity is of abundance in the casino and hospitality industry, but what really matters for accelerating your career? How can you stand out? Hear this leadership team give insight on what matters and what skills are critical to advancement.
This panel includes:
- Ted Gover - Director of CGU Tribal Program
- Brandon Jones - VP of Department of Public Safety San Manuel Band of Mission Indians
- Jeanne Hardemion-Kemp - VP of Operational Administration Yaamava' Resort & Casino at San Manuel
- Melanie Johnson - Director of Learning and Development San Manuel Band of Mission Indians
Next Level Casino Careers is a free virtual event connecting individuals in and/or interested in the casino & hospitality industry, providing insights on how to take their career to the next level. Building future leaders in the greater community through connection, knowledge and experiences.
Powered by Yaamava' Resort & Casino - now hiring: https://bit.ly/3gTqJws

Building a Culture
One of the most common questions from candidates to hiring managers is “what is the culture like?”.
This panel will unpack everything that goes into building a team culture and what is required for sustainability.
This panel includes:
- David Lopez - CEO AGS (American Gaming Systems)
- Alexis Ginas - President of iHeart Media, Los Angeles Region iHeart Media
- Kevin Tolliver - Director of Slot Operations Yaamava' Resort & Casino at San Manuel
- Scott Hager - VP of Table Games Yaamava' Resort & Casino at San Manuel
Next Level Casino Careers is a free virtual event connecting individuals in and/or interested in the casino & hospitality industry, providing insights on how to take their career to the next level. Building future leaders in the greater community through connection, knowledge and experiences.
Powered by Yaamava' Resort & Casino - now hiring: https://bit.ly/3gTqJws

The First 3 Years
Hear a diverse panel describe their unique career paths and give insight on.
This panel is for anyone thinking about getting their foot in the door of the casino & hospitality industry or early in their career. The panel will discuss lessons learned, things they wish they knew early in their career and general tips to make the most out of your early years.
This panel includes:
- Lori Ware - SVP of Casino Finance Yaamava' Resort & Casino at San Manuel
- Chris Fava - VP of Food & Beverage Yaamava' Resort & Casino at San Manuel
- Chris Rellinger - VP of Strategic Marketing Yaamava' Resort & Casino at San Manuel
- Missy Stanisz - Director of Sports Wagering & Interactive Gaming San Manuel Band of Mission Indians
Next Level Casino Careers is a free virtual event connecting individuals in and/or interested in the casino & hospitality industry, providing insights on how to take their career to the next level. Building future leaders in the greater community through connection, knowledge and experiences.
Powered by Yaamava' Resort & Casino - now hiring: https://bit.ly/3gTqJws

The Power of Connections
Hear this dynamic panel give tips on how to build connections, the importance of relationships/networking, mentorship and so much more!
Brian Christopher - Social Influencer and CEO of BC Slots
Laura Fernandez - VP Head of Industry (Travel + Tourism) SXM Media
Jennifer Anthony - VP of Property Marketing at Yaamava’ Resort & Casino
David Kopasz - COO of Hospitality at Yaamava’ Resort & Casino