The Nowhere Office
By The Nowhere Office
(c) The Nowhere Office is owned by Julia Hobsbawm and produced by Fully Connected Services Ltd thenowhereoffice.com
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Show music by Julian Brezon
The Nowhere OfficeNov 22, 2023
AI Special With Azeem Azhar in Association with PwC UK
Joining Julia Hobsbawm and Stefan Stern today in the second of our AI specials brought to you in association with PwC UK is Azeem Azhar, Global Futurist and AI expert who hosts the Bloomberg Originals series Exponentially, and whose newsletter Exponential View is one of the first technology watchers turn to for the latests twists and turns in AI. Azeem is Co-Chair, Global Futures Council on Complex Risks, World Economic Forum and we also get a response to his current take from Ben Higgin, PwC UK’s Head of Technology & Investment. A Fully Connected production.
AI SPECIAL IN ASSOCIATION WITH PwC UK: Programme 1
A special programme in association with PwC UK to look at developments around AI at work and in society, linked to the UK AI Safety Summit hosted at Bletchley Park, England at the beginning of November 2023. Co-hosts Julia Hobsbawm and Stefan Stern were joined in studio by Ben Higgin, Head of Technology & Investment PwC UK, and Alice Thwaite, technology ethicist and philosopher to ask just how different this moment is in the story of technology in society and at work, how risks and rights can be managed alongside growth opportunity.
CALIFORNIA DREAMING (of Work)
In this episode co-hosted by Julia Hobsbawm and Stefan Stern, Julia goes to California to the 2023 Implications of Remote Work Conference hosted at Stanford University by the Hoover Institution and Stanford Institute for Economic and Policy Research Conference (SIEPR). Guests include Professors Steve J. Davis of Hoover Institution; Jan Brockner of University of California, Irvine; the future of work consultant and Linked In ‘Top Voice’ Brian Elliott; and Emma Goldberg, the acclaimed reporter on work for the New York Times.
We dip back across the ocean today with our Series 5 partner Ashore.io to discuss with founder Aled Maclean-Jones what working in a hybrid way out of both office and home means. We also discuss generational shifts in work with Eleanor Mills, founder of Noon, the website for midlife women. Join co-hosts Julia Hobsbawm and Stefan Stern for a lively fun discussion this episode. Lots of laughing!
Series partner: www.ashore.io
Work Rebellion: Juliet B.Schor
Our US theme continues in this exclusive podcast interview with Professor Juliet B. Schor, the economist and sociologist who advocates the four day week, and who predicted many of the moments the workplace is experiencing as far back as 1992 with her seminal book The Overworked American. She joins Julia Hobsbawm and Stefan Stern in a wide ranging and deep diving discussion looking at the underlying factors behind what it means to be a working American today. This new series of The Nowhere Office is in association with Ashore.io
The Flex Perspective with Rob Sadow
The 5th series of our podcast which looks at the past, present and of course the future of work begins with an American theme to tie in with Labor Day 2023. Our guest is Rob Sadow, Co-Founder and CEO of flexible working tech tool company Scoop, a Top LinkedIn Voice on Flexible Work and founder of the acclaimed Flex Index who joins Julia Hobsbawm and Stefan Stern to pore over the latest data and opinion about the adoption of hybrid working.
The RTO Playbook: Kevin Ellis
A one-off special between series, a long conversation with Kevin Ellis of PWC, Chairman and Senior Partner of UK and Middle East who is candid on all aspects of the return to office and hybrid working dilemmas, challenges and opportunities he sees in the post pandemic moment. It’s all about Culture, Talent and Networks he says to Julia Hobsbawm and Stefan Stern.
The Hybrid Future
In this final episode of series 4, recorded on the third anniversary of UK lockdown from Covid-19, co-hosts Julia Hobsbawm and Stefan Stern are joined by Tim Oldman and Allison English of Leesman, the world leader in measuring and analysing the experiences of employees in their places of work and they discuss the new project The Hybrid Future, a new longitudinal study into how the workplace is changing and with it society.
How fair is work? In the third in a special series in association with Prospect, the leading British union for professional skilled workers The Nowhere Office co-hosts Julia Hobsbawm and Stefan Stern talk exclusively to Baron John Hendy KC, one of the UK’s most prominent employment barristers who has made landmark case law over five decades before being joined by Philippa Childs, Deputy General Secretary of Prospect, heading up Bectu, to discuss the history and contemporary aspects of a fair workplace. Has digital working made life harder or easier for those in and outside offices? Plus perspective from Prospect’s Andrew Pakes, Deputy General Secretary and Director of Communications and Research. A Fully Connected production executive produced by Julia Hobsbawm.
The Happy Room: Gabe Marans
Join us in New York for this edition of The Nowhere Office as we see how get an exclusive tour of real estate consultancy Savill's Park Avenue office refurb for hybrid working from Vice President Gabe Marans with soundproofed booths and the very latest gadgets to make an office as happy and workable as possible. Co-hosted by Julia Hobsbawm and Stefan Stern. A Fully Connected production.
Work's Luxury: Helen Brocklebank
We go back to New York City for this episode, chiefly to talk to Helen Brocklebank, CEO of British luxury trade sector body, Walpole, as she explained to Julia Hobsbawm how talk of the changing nature of work affects every level of her sector. In addition we hear from some New York building representatives and exhibitors at NYBuildExpo to get a flavour of work's rebuild. Presented by Julia Hobsbawm and Stefan Stern.
The workplace is changing, this is now undeniable. But how is it changing? In the second in a special series in association with Prospect, the leading British union for professional skilled workers co-hosts Julia Hobsbawm and Stefan Stern look at issues from desks to rights and regions with Alison McGovern MP, Shadow Employment Minister, and Member of Parliament for Wirral South, Adrian Wooldridge, Bloomberg’s Global Business Columnist, as well as Hafsa Begum, Prospect’s Head of Finance and Estates who takes us on a tour of the next generation trade union building, and once again perspective from Prospect’s Andrew Pakes, Deputy General Secretary and Director of Communications and Research and celebrated barrister Jamie Susskind of 11KBW chambers.
MindGym: Octavius Black
The Nowhere Office this week goes to the gym – MindGym, with an in-depth interview with Octavius Black CBE, co-founder and Chief Executive, one of the UK’s most successful entrepreneurs. MindGym is the largest behavioural science company in the world. It has worked with 62% of the FTSE 100 and 59% of the S&P 100, changing the way more than 5 million professionals think, feel and behave at work. Co-hosts Julia Hobsbawm and Stefan Stern discuss what does - and doesn’t work – when it comes to coaching, psychology and behaviour change at work and Octavius pulls no punches!
At the heart of trade union negotiation around work and workplace issues is the resolution of conflict, not the escalation of it. What really happens in sensitive negotiations like this? And how much has the world of work become a conflict zone for rights in the post-pandemic workplace? This is the first in a special series in association with Prospect, the leading British union for professional skilled workers. Co-Hosts Julia Hobsbawm and Stefan Stern dive deep with Mike Clancy, Prospect's General Secretary and Andrew Pakes, Deputy General Secretary plus guests Sarah O’Connor of the Financial Times and barrister Jamie Susskind.
Workplace Psychology: Gabriella Braun
Today Julia Hobsbawm and Stefan Stern are joined by the acclaimed author and workplace strategist Gabriella Braun, Director of the consultancy Working Well, whose book All That We Are: Uncovering The Hidden Truths behind our behaviour at work covers some of her riveting first hand experience uncovering the emotional subtext behind what really happens inside organisations from the boardroom down. They discuss whether post pandemic people are more or less willing to face what they really feel about work and at work.
New Realities in Corporate Real Estate: Michael Creamer
One of the most vexed questions raised by The Nowhere Office is what happens to office space. Our regular hosts Julia Hobsbawm and Stefan Stern are joined by guest presenter Joanna Swash, Group CEO of Moneypenny, the live call and chat experts to probe and explore the complexity of the topic with Michael Creamer, whose property-related portfolio of roles includes being Chairman, Global Occupier Services, EMEA, Cushman & Wakefield.
The Chief People Officer – Frauke von Polier
This episode The Nowhere Officers Julia Hobsbawm and Stefan Stern have the pleasure of speaking with Frauke Von Polier, voted Europe’s Chief Human Resources Officer of the Year 2022, and Chief People Officer for German-based manufacturing company Viessman Group. She discusses in candid detail the priorities today, and the value of teams over the individual. An HR-must-listen!
The Management Professor – Roger Martin
In today’s episode co-hosted by Julia Hobsbawm and Stefan Stern, we bring you a special fireside chat with Roger Martin, a recipient of the No 1 Management Thinker in the World accolade from Thinkers 50, a Professor Emeritus at the Rotman School of Management at University of Toronto and bestselling author of books such as A New Way To Think and When More is Not Better.
Davos Dispatch 1: The World Economic Forum on the Future of Work
In the first of three special dispatches from the World Economic Forum, The Nowhere Office captures the mood of leaders and movers and shakers on the future of work, including exclusive chats with McKinsey’s Chief People Officer, Katy George, and Kweilin Ellingrud, Director of the McKinsey Global Institute. And we bring you, too, contributions from celebrated organisational psychologist Adam Grant, Vimeo’s CEO Anjali Sud, Karien van Gennip, Minister of Social Affairs and Employment of The Netherlands, Christy Hoffman, General Secretary, GNI Union and Kevin Delaney of work transformation business Charter.
Davos Dispatch 3: The Zoom Room
In the final of three special dispatches from the World Economic Forum, The Nowhere Office had an exclusive interview with Greg Tomb, President of Zoom, arguably the company which is most associated with the workplace revolution which has happened since Covid-19 started – a transformation which is clearly continuing.
Davos Dispatch 2: Top of Mountain Views of the World of Work
In our second day of exclusive access to The World Economic Forum’s speakers and participants discussing the future of work we have an exclusive interview with His Excellency Ahmad Belhoul Al Falasi, Minister of Education, UAE, as well as contributions from the world of high tech, LGBTQ Human Rights and the UN’s mission on Water.
Gideon Spanier: The Editor-in-Chief
In today’s episode we talk to media industry veteran Gideon Spanier, multi-award-winning UK editor-in-chief of Campaign, the bible of the advertising industry, and editorial director of PodPod about the business of podcasting. Julia Hobsbawm and Stefan Stern are joined by Joanna Swash, Group CEO of Moneypenny (the call and live chat experts) to put Gideon through his paces and talk to him about the changes in media and adland, and how he personally manages a team through hybrid’s hard management moments.
Konrad Bergström: Founder’s View
Konrad Bergström, one of the Nordic region's most successful tech entrepreneurs. A recipient of the Swedish King’s medal for services to entrepreneurship and charity, Konrad is best known outside of Sweden for founding electric boat manufacturer X Shore (www.xshore.com) - dubbed 'the Tesla of the sea' and Zound Industries (www.zoundindustries.com) — the Swedish tech giant that produces consumer electronics for Marshall Amplification and Adidas. He now spends a lot of time on Soeder, the natural products collective. The atypical Founder talks candidly about his own work ethic and how he thinks working life is changing this century.
Voice of Reason
We close the calendar year of 2022 with a 1:1 with business leader Joanna Swash, Group CEO of leading telephone answering and live chat company Moneypenny, as well as member of the Prime Minister’s Business Council, the Forbes Business Council, a CBI Council member and a judge of EY’s Entrepreneur of the Year.
Management Gurus: Global Drucker Forum
We go back to the Global Drucker Forum in Vienna for this episode where we hear from two gurus: Rita McGrath, bestselling author, distinguished Columbia Business School professor ranked #1 by Thinkers 50 on strategy, and Gary Hamel, one of the biggest names in management consultancy in the world, whose most recent bestselling books are Humanocracy and The Future of Management.
The View from the Future
We look into the future today with Jo Constantz, reporter for Bloomberg’s Workshift on all the latest trends emerging from the world of work and in particular what GenZ is thinking and doing, and ask: how different are the generational perspectives anyway when it comes to the workplace?
How Does Europe Do Hybrid?
We continue to take a read from around the world regarding hybrid and how it is working out with Eric Hazan, Senior Partner and European Executive Board member of McKinsey in Paris. Don’t forget to subscribe and like us please and also follow us on Twitter: @thenowhereoffi1
First of two special episodes recorded in Vienna at the Global Drucker Forum, the conference looking at the future of work from the perspective of management and leadership. Featuring Professor Amy Edmondson, the Novartis Professor Leadership and Management at Harvard Business School, Neelima Mahajan, Editor in Chief of Think:Act Magazine, and Professor Laura Empson, Professor in the Management of Professional Service Firms at Bayes Business School.
The Blind Spot
What is really getting in the way of fulfilment at work? Happiness? Yes. But according to a new book that means fairness, in every country not just rich ones. A fascinating perspective from Jon Clifton, CEO of world renowned firm GALLOP in conversation with Julia and Stefan.
Follow @thenowhereoffi1 on Twitter.
Julia and Stefan are joined by Matthew Boyle, Senior Reporter of Bloomberg’s new dedicated coverage for all things work to pick his brains on the trends, the tribulations - and the fascinating evolving story at Twitter’s workplace, surely a case study for the decades to come. November 2022.
It is not just the workplace which has changed post-pandemic, but the knowledge worker. The emergence of The Solopreneur is our focus today: the individual who has side hustles, contracted projects, and needs not just a place to work from but people to work with even if they are strangers: for motivation, inspiration, and company in an increasingly remote-first working environment. We explore this question with Josh Greene, founder of the online workspace Groove in conversation with Groove’s community manager Taylor Harrington and community member Bethany Hackmann and with Tobias Batkin, founder of new workspace Work + Play, plus the bestselling writer, broadcaster and solopreneur par excellence Emma Gannon.
Learn more about Groove's digital coworking community for solopreneurs by clicking here.
All In My Head: Writing in The Nowhere Office
You can write anywhere, right? The Nowhere Office ought to be perfect for writers. But how does the collaborative business of agenting, publishing, and especially the growing world of audio books work in practice? Does it need an office of any kind? An episode to mark the posthumous publication of the late Jessica Morris’ memoir All in My Head includes unheard of audio of her, plus an interview with her agent, Zoe Pagnamenta, as well as an interview with Kim Sayle, head of Hachette Audio and Alex Soon-Yan-Pang, author of a number of books about work-life identity.
Brought to you in association with Hachette Audio
The Fully Flexible Worker
In this special episode recorded from Atlanta and Washington, DC, we look closely at the fully flexibly worker and how power is shifting towards them and changing the use of offices and working life as a result. Joining our regular presenters Julia Hobsbawm and Stefan Stern is Duffy Dixon, with guests Karla L.Dixon of the Washington Post; Eric Schurke, CEO, North America of call and live chat experts Moneypenny; Andy Roberts, Principal of property firm Cresa in Atlanta; and Mike Sammond, founder of business podcast network BusinessRadiox in Atlanta. Brought to you in association with Moneypenny.
Great Expectations: Making Hybrid Work
How did we expect Hybrid working to work out? And what role has technology played as the working world adapts? We explore what the data is telling us and what lived experience is showing as we round the corner of the end of the pandemic with Alison Wright, who leads the customer and engagement strategy of 99% of UK’s business community for Microsoft; pioneer remote-consulting dentist Ben Cross of Bristol Dentists and Paul Kelly, Microsoft Security Business Group Lead at Microsoft, plus Annie Auerbach, trends consultant and author of Flex: Reinventing Work for a Smarter, Happier Life.
Brought to you in association with Microsoft
View from the C-Suite
Series 3 opens with the view from the C-Suite in a special U.S. episode. As Covid continues to impact the way offices run, and workers signal very clearly they have changed how they want to work we hear from six key business leaders:
Anoushka Healy, Chief Strategy Office, News Corporation; Patti Clarke, Global Chief Talent Officer, Havas Group, Joanna Swash, Group Chief Executive, Moneypenny, Rob Burger, Executive Director, Sterne, Kessler, Goldstein & Fox;Candace Carroll, Chief Financial Officer, Skidmore, Owings & Merrill, and Jeremy Sirota, CEO, Merlin.
But we open with an in-depth discussion with Nicholas Bloom, William Eberle Professor in Economics, University of Stanford to crunch the latest data for us.
Programme Partner: Moneypenny
On the eve of the second anniversary of the pandemic we ask: How has Hybrid ended up working out? And we look into our crystal balls to ask: Where will we go from here? To help us, we are joined for a 1:1 interview with Tera Allas, the economist and Director of Research and economics at McKinsey United Kingdom. Then we have an insightful panel discussion with Joanna Swash, Group CEO of Moneypenny, Pilita Clark, an associate editor and business columnist at the Financial Times, and Anthony Impey, the Chief Executive of Be the Business. Plus we hear about the hybrid life of Jo Holden, Sustainability Director at Peel L&P.
Brought to you in association with Moneypenny.
Making Hybrid Work
Hybrid is probably the steepest learning curve for managers and employees for a generation. But how can we make this work? How can we find identity and meaning in a hybrid world? And how can tech guide us through these uncertain times? Joining the Nowhere Office in this episode are Professor Laura Empson, Director of the Centre for Professional Service Firms at Bayes Business School, Jeremy Dalton, who heads up PWC's Virtual and Augmented Reality team, and the social scientist and Head of Technology and Transformation for RHP Group, Matt Ballantine.
Brought to you in association with Moneypenny.
Today, we're going freelance. Some studies suggest that over 50% of the world's service sector is likely to be freelance by 2030. What does going freelance mean and what are the differences and lessons to learn from in-house teams? Helping us to answer those questions is the journalist, writer and comedian, Viv Groskop, Josh Greene, the CEO and Co-Founder of Groove, an online coworking community, and Richard Robinson, the Managing Director of Xeim Engage. Plus we're lucky enough to be joined by the legendary Bruce Daisley who formerly ran Twitter's business in Europe and now hosts the wildly popular business podcast, 'Eat Sleep Work Repeat'. He talks to us about all things concerning the future of work.
Brought to you in association with Moneypenny.
In this episode, we turn our attention to the topic of working culture. One of the biggest challenge for organisations is office life post pandemic and specifically cultural cohesion. We look at some case studies to find out who is doing what. Joining us first, in real life, is the founder of HR Tech company, Wellbees, Melis Abacıoğlu. And that is followed by a wonderful panel discussion with Richard Barnwell, a parter at BDO, Sarah Pinch, who is the managing director of Pinch Point Communications, and Joe Goldberg, brand strategy lead at Santander UK.
Brought to you in association with Moneypenny.
Hybrid Haves and Have Nots
We continue our second series by asking: Is working hybrid creating a new group of haves and have nots with some people forced to work from offices full time? What about those who have to cover shifts for others who are working hybrid? Joining Julia and Stefan are Tim Oldman, CEO of Leesman Index, the impact investor and philanthropist, Patricia Hamzahee, and Deputy General Secretary at Prospect, Andrew Pakes.
Brought to you in association with Moneypenny.
How is Hybrid Working Out?
Over the summer of 2021 it has become clear that Hybrid working in some shape or form is to stay. We begin this second series dedicated to the whole question of Hybrid by asking: how is it working out? To help us answer this question, we're joined by William Eccleshare of Clear Channel, Jeremy Myerson of Worktech Academy, the blogger and HR guru, Gemma Dale, and Jazz FM host and Chief Brand Officer at Mishcon de Reya, Elliot Moss.
Brought to you in association with Moneypenny.
This week, we have a real treat for you in the form of a one-on-one interview between Julia and Sir Cary Cooper. He is professor of Organisational psychology and health at Manchester Business School and is recognised as one of the world’s foremost experts on the topic of workplace issues. Cary was honoured with a knighthood in 2014 for his services to social science. And that service includes his writing and editing over 160 books covering occupational stress, women at work and organisational psychology. Plus, one he co-authored with Stefan called 'Myths of Management'. We cover a number of those topics in today’s conversation: the relationship between workplace stress and general wellbeing, how the pandemic has shifted the conversation around mental health, and what his extensive research has taught him about how best to battle workplace stress. And if that wasn’t enough for you, the broadcaster, journalist, political commentator Ayesha Hazareka will also fill us in on her working life...
Hybrid working brings with it all sorts of benefits thanks to its flexible nature. But for managers, it poses some tricky questions. How do you manage a team that is split by location and perhaps timezone? How do you keep up morale when you're not in the room? How do you create a work environment that benefits everyone? In this episode of the Nowhere Office, we are joined by an array of workplace experts to help us grapple with this conundrum: Ben Page, CEO of Ipsos Mori, Joanna Swash, the group CEO of Moneypenny, and Mark Eltringham, publisher of Workplace Insight and IN Magazine. Plus, our resident Nowhere Office expert, Julia Hobsbawm, gives us a rundown of her working life.
Today, we’re crossing the generational divide to ask: what does the Nowhere Office mean to different age groups? We’re going to examine the different or similar ways in which generations handled “the office”, by which we mean “work”, pre pandemic and since with a whole host of heavyweight guests. First you'll hear an excellent panel discussion with generations expert and historian, Eliza Filby, Hamish McRae, the indefatigable economic commentator, and the future of work consultant, Monique Malcom-Hay. Our guru interview this month is with columnist Suzanne Moore, who’s contribution on remote working and intergenerational differences is well worth waiting for. Plus a little reading from Herman Melville's Bartleby, the Scrivener.
All Present and Correct
With over 70% of the office workforce of the world saying they want to return to work in a hybrid way, what will happen to presenteeism and the management associated with the old 9-5? We talk to the world’s leading expert on the shift to hybrid, Professor Lynda Gratton of London Business School, and discuss it with Polly Mackenzie, head of think tank Demos and Emma Jacobs of the Financial Times. Plus we hear from Andrew St George about the history of – what else – the Desk Diary and from author Sathnam Sanghera on his working life.
The Middle of Nowhere
In this first programme we look at the future of the office post pandemic and ask: Are we somewhere or nowhere? Presenters Julia Hobsbawm and Stefan Stern discuss the risks and rewards of remote working and hybrid working with the workplace strategist Neil Usher, and the legendary management writer Charles Handy gives us an exclusive radio interview. In addition we hear about the working life of Justine Lutterodt, founder of the Centre for Synchronous Leadership, and workplace historian Dr Andrew St George gives us a short history of the typewriter. And Editorial Intelligence production.
Find out more at www.editorialintelligence.com
Introducing: The Nowhere Office
The Nowhere Office is a new podcast looking at the future of work and workplace in the post-pandemic world presented by the business and management writers Julia Hobsbawm and Stefan Stern and featuring interviews and discussions around where and when we work – and why and how.