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Pharmacy In Practice Podcast

Pharmacy In Practice Podcast

By Pharmacy in Practice

Comment, analysis and interviews from UK Pharmacy
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Janice Perkins on how to lead in pharmacy

Pharmacy In Practice Podcast Feb 22, 2023

00:00
53:01
Janice Perkins on how to lead in pharmacy

Janice Perkins on how to lead in pharmacy

We were delighted to be joined by Janice Perkins to chat about the current state of UK pharmacy. 

Janice has over 30 years of leadership experience in community pharmacy.  She’s the former Superintendent Pharmacist of Well Pharmacy, responsible for patient safety & well-being, regulatory & professional standards and delivery of the NHS contractual framework and services.

A key part of the role was ensuring colleagues were clear about their developing role within community pharmacy and using every opportunity to instill pride, passion and professionalism throughout the business.

A Fellow of the Royal Pharmaceutical Society, Janice is Chair of the Community Pharmacy Patient Expert Advisory Group, a Visiting Professor in Community Pharmacy at Keele University and until recently was the Chair of the Community Pharmacy Patient Safety Group.

Janice is a former board member of the Company Chemists’ Association and the PSNC Committee member.

Feb 22, 202353:01
Scottish community pharmacy prescribes the right medicine

Scottish community pharmacy prescribes the right medicine

Leadership in Scottish Community pharmacy circles has been alive and kicking for some years now. The policy document 'The Right Medicine' published back in February 2002 was a seminal moment for Scottish community pharmacy and paved the way for the way pharmaceutical care has evolved north of the border. In the heady days just after Scottish devolution Chief Pharmaceutical Officier Bill Scott pushed through this plan to allow pharmacists and their teams in Scotland to allow patients in Scotland to realise the benefits of pharmaceutical care. 

"The Right Medicine: a strategy for pharmaceutical care in Scotland" was published on 4 February. It aims to help people to get the maximum benefit from their medicines. It outlines the way in which pharmacists and the Scottish Executive will work with stakeholders to improve public health; provide better access to care; deliver better quality services for people; and develop the pharmaceutical profession."

So it seems appropriate that just over two decades on years on we chat with the boss of one of the community pharmacy chains that grew out of this period of Scottish political and community pharmacy history. 

This interview is with Richard Stephenson. Richard has been Chief Operating Officer at Right Medicine Pharmacy for approximately 13 years. He is also Managing Director of the buying group Edinpharm and leads his own consultancy business, R5 Consult. 

In addition to these roles Richard also gives his time voluntarily to a number of worthy causes not least his role as Trustee at the Children's Panel. 

The team at Right Medicine Pharmacy began their journey in 2000 when business partners Jonathan Burton MBE and Noel Wicks took over the Campus Pharmacy at the University of Stirling. Since then the group has grown in size to 35 Pharmacies and over 250 team members. Right Medicine Pharmacy is now considered to be one of the most progressive and cutting-edge pharmacy service providers in Scotland.

References

Scottish Government Health and Social Care Directorates

Jan 28, 202355:15
It's been a while...

It's been a while...

Trevor Gore and I return with an introductory podcast revealing our plans for 2023.

We’ll rattle through the UK pharmacy news, catch up on stories beyond pharmacy and discuss our monthly featured interview.

It will hopefully be a lot of fun.


Dec 16, 202232:51
Are patient group directions holding pharmacists back?

Are patient group directions holding pharmacists back?

Patient group directions have traditionally been a ‘stop gap’ option, especially in the era before pharmacist independent prescribing. This debate will explore the future of patient group directions by community pharmacists. Many have lauded patient group directions as an excellent tool to extend the scope of practice of community pharmacists. However, many would say that a tick box technical process serves to continue the de-professionalisation of the pharmacist profession. In the coming years all pharmacists will qualify as independent prescribers but will they be able to make the step away from structured tick box pharmaceutical care or will they embrace uncertainty?

Professor Harry McQuillan

Chief executive of Community Pharmacy Scotland

In addition to his role at Community Pharmacy Scotland Harry is also visiting Professor at the University of Strathclyde and a RNID pension fund trustee.

Siddiqur Rahman

GP pharmacist

Siddiqur is a pharmacist who works in general practice, he is an independent prescriber, PCN clinical lead, Co-Director of the Pharmacist Co-operative and a PDA Union representative.

Professor Derek Evans

Travel health pharmacist

Derek Evans is a pharmacist who owns a private travel health consultancy. He has worked in community pharmacy in many specialist roles and senior management positions.

Farzana Haq

GP pharmacist

Practice pharmacist with experience in community pharmacy, hospital pharmacy, primary care and NHS 24.


Nov 17, 202101:17:17
Debate: The Future of Community Pharmacy Screening services
Nov 16, 202146:43
The Aural Apothecaries
Nov 15, 202101:10:01
The future of pharmacists in research
Nov 11, 202155:48
Will robots be the death of community pharmacy?
Nov 10, 202140:07
Is advanced practice for pharmacists the answer to all our problems?

Is advanced practice for pharmacists the answer to all our problems?

For a number of years, there has been a movement towards advanced practice for pharmacists. Our panellists for this session has been right at the sharp end of developing and championing this movement.

Learning objectives from this session include:

Gain an understanding of what advanced practice is. Take part in debate around why consultant level practice for pharmacists is something we as a profession should aspire to. Consider whether the ‘procrastinating perfectionism’ that has been described by authors like Zubin Austin could act as a barrier to these goals. Learn about how you might start your own journey towards advanced practice as a pharmacist.

Panellists

Gordon Rushworth

GP pharmacist and educator

Programme Director, Highland Pharmacy Education & Research Centre, NHS Highland. FRPharmS(Consultant). Advanced Pharmacist Practitioner in GP.

Paul Forsyth

Lead pharmacist clinical cardiology

Paul Forsyth currently works at the Department of Pharmacy, NHS Greater Glasgow and Clyde. He has an interest in the education of pharmacists and in particular competency-based learning as a progression towards advanced practice.

Susan Roberts

Associate Pharmacy Postgraduate Dean

Susan is currently the Associate Pharmacy Postgraduate Dean at NHS Education for Scotland, she is a pharmacist and educator. She recently was asked by the CPhO to lead pharmacy operations at the Louisa Jordan hospital in Glasgow.

Jacqueline Sneddon

Antimicrobial pharmacist

Antimicrobial pharmacist, interested in education and QI. Programmes Manager for BSAC, member of RPS Scottish Pharmacy Board and RPS AMR EAG.

Fiona Marra

Paediatric pharmacist

MPharm (Consultant). Lead Clinician Paediatric Infection (SPAIIN). Principal Pharmacist U of Liv & PHS. PhD candidate.


You can view all the sessions at the Future Pharmacist conference by clicking here. 

Thank you to our conference sponsors Wylie And Bisset. Find out more here.

Nov 09, 202101:08:47
How to fail
Nov 08, 202143:25
The future role of the pharmacist in tackling the climate crisis: in conversation with Minna Eii
Nov 04, 202152:19
The future of Community Pharmacy: in conversation with Ade Williams
Nov 04, 202101:06:49
A pharmacist's experience of breast cancer
Nov 03, 202142:43
The future global pharmacist: in conversation with Dr Catherine Duggan
Nov 03, 202149:23
The future of Scottish Pharmacy: in conversation with the new Chief Pharmaceutical Officer for Scotland
Nov 03, 202152:07
What has a funeral director got to do with vaccinations?

What has a funeral director got to do with vaccinations?

David Wightman was one of the youngest ever funeral directors in the UK. He has over 28 years of experience in his sector.

We were very lucky to have some of his time to discuss his insight into death and dealing with families at the end of life. We had a good chat about the topic of death and how pharmacists might make an input when people are going through bereavement.

About David

David's new business, Prokey, is a new vaccination and management solution that aims to address this unmet need through a partnership with Pharmadoctor, the UK’s leading provider of vaccination service packages to UK pharmacies.

Tapping into Pharmadoctor’s network of over 8,000 partner community pharmacies, Prokey provides funeral directors, private care sector works, lifeboat crews, first aiders and emergency service workers with a one-stop-shop vaccination service, ensuring businesses and organisations can find out which vaccines their teams require and arrange access for them. Pharmacies will be able to opt in to participate in the Pharmadoctor-Prokey Partnership and receive client referrals.

Pharmadoctor will support Prokey clients to register online for a service such as hepatitis B vaccination, then, via the Prokey website, book an appointment at their local Pharmadoctor partner pharmacy to receive their jab(s).

Prokey founder and CEO David Wightman is a serving funeral director and embalmer with nearly 30 years experience, a seasoned health and safety officer and an active lifeboat volunteer based in the beautiful seaside town of Broughty Ferry on the east coast of Scotland. Commenting on why he created Prokey, David says:

“Having struggled to manage and source the appropriate vaccinations for my team of funeral directors in my role as health and safety officer, I wanted to create a simple solution which can be used by other professional and volunteer organisations across the UK so that they can protect their teams with the minimum hassle and disruption”. He goes on to say “When you’re out there helping others, your own safety can be the last thing on your mind. I genuinely want to see everyone around me carry out their duties as safely as possible, so if you are in the business of helping others, Prokey’s in the business of helping you”.

David told us that Prokey has already teamed up with pharmacy group Davidsons Chemist so that their 44 branches throughout Scotland will provide the Prokey service. Commenting on the partnership with Prokey, Davidsons Chemists Superintendent Pharmacist Karen Gordon said:

“Our collaboration with Prokey will provide the communities our pharmacies serve with cost-effective private vaccination services in addition to the clinical services our branches already provide”. Mrs Gordon goes on to say “we hope our collaboration with Prokey also helps to highlight the wider value community pharmacies play in providing the public with access to convenient local healthcare services”.

You can find out more about Prokey on their website.

Oct 07, 202125:13
Leyla Hannbeck on the future of the community pharmacy workforce

Leyla Hannbeck on the future of the community pharmacy workforce

We were very pleased to catch up with Leyla Hannbeck. Leyla is a pharmacist and CEO of the Association of Independent Multiple Pharmacies.


We chatted about all things community pharmacy and in particular explored Leyla's views on how to make working in community pharmacy a more attractive proposition for pharmacists. 



Sep 01, 202150:23
Professor Larry Goodyer on community pharmacist prescribing competence, training, supervision and the future of community pharmacy clinical services

Professor Larry Goodyer on community pharmacist prescribing competence, training, supervision and the future of community pharmacy clinical services

Going into this series (with an open mind) we have made a few assumptions about the current 'lie of the community pharmacy training land' and it is largely that there is very little investment in community pharmacist development above and beyond mandatory training requirements.

As part of this series, we will talk to a range of key players in pharmacy with an interest in community pharmacist education and training. My co-host for many of the series will be fellow pharmacist Derek Evans.

In this episode, we were very fortunate to be joined by Professor Larry Goodyer.  Larry Goodyer is Professor of Pharmacy Practice at the School of Pharmacy at De Montfort University UK.

We discussed a range of topics. the list below will give you a flavour of the conversation.

The current state of community pharmacy in the UK. The community pharmacy workforce crisis. Training activity currently happening in community pharmacy. Whether or not community pharmacists are knowingly competent when using their independent prescribing qualification. The regulation of independent prescribing. Futures training models for community pharmacists. The importance of supervision and multidisciplinary working.

About Professor Larry Goodyer

Larry Goodyer is Professor of Pharmacy Practice at the School of Pharmacy at De Montfort University UK. He worked as a clinical pharmacist through much of the 1980s and early 90s and until 2003 was Head of the Pharmacy Practice group at King’s College London.

His principal interest is within the field of travel medicine, in which he is keen to promote the role of pharmacists. He has lectured and taught widely on Travel Medicine to both Health professionals and the public and has been invited to address both national and international conferences on the subject, as well as appearances on television and radio broadcasts. Related research interests include methods for bite avoidance and medical supplies for overseas travel.

More broadly in his capacity as a Professor of Pharmacy Practice, he has been involved in research and teaching on a wide range of issues related to the profession of Pharmacy. These include new roles for pharmacists such as prescribing and medicines management.

About Derek Evens

Derek Evans FRPharmS, FRGS, FFTM RCPS (Glasg), FISTM, Independent Prescriber. Independent Travel Medicine Specialist and Consultant. Adjunct Clinical Professor in Pharmacy Practice. Doctor of World Sciences (h.c. CCU/USA).

Aug 25, 202157:51
New series: The future of community pharmacy vaccination services, training and autonomous practice

New series: The future of community pharmacy vaccination services, training and autonomous practice

This has been a very disruptive period in our recent history and community pharmacists across the land have been thrust to the fore. The public-facing side of community pharmacy has remained resolute but we know that behind the scenes everyone in the sector is tired. Despite this heroic effort and undoubted fatigue, we hope you can join us as we begin to look to the future specifically in the area of community pharmacy training. 

This podcast marks the beginning of a series where we discuss the current reality of community pharmacy training, vaccination services and autonomous working in the UK, what possibly needs to change and what future models might look like. 

We are hoping to start a conversation about what we have come to expect as 'normal' in terms of community pharmacy training and associated career progression. 

We have talked to hundreds of community pharmacists over the years as part of our work publishing various stories on Pharmacy in Practice and a recurrent theme is a lack of time. And usually a lack of time for training. 

Going into this series (with an open mind) we have made a few assumptions about the current 'lie of the community pharmacy training land' and it is largely that there is very little investment in community pharmacist development above and beyond mandatory training requirements. 

As part of this series, we will talk to a range of key players in pharmacy with an interest in community pharmacist education and training. 

My co-host for many of the series will be fellow pharmacist Derek Evans.

About Derek

Derek Evans FRPharmS, FRGS, FFTM RCPS (Glasg), FISTM, Independent Prescriber.
Independent Travel Medicine Specialist and Consultant.
Adjunct Clinical Professor in Pharmacy Practice.
Doctor of World Sciences (h.c. CCU/USA).

Don't forget to check out our brand new (and ever-expanding!) community pharmacy training content. You can start learning by clicking here.

Aug 09, 202130:38
Jonathan Underhill on competence, professionalism, micro-credentialing and a bright pharmacist future

Jonathan Underhill on competence, professionalism, micro-credentialing and a bright pharmacist future

Well, it has been a while since we have recorded a podcast on Pharmacy in Practice so when I was recently in touch with friend of PIP Jonathan Underhill I suggested we have a chat.

And it was a fun, interesting and insightful conversation. We recorded the episode first thing on Monday morning after the England football defeat. We had a chat about Gareth Southgate's leadership and what the pharmacist profession can learn from him.

We also talked about how the various sectors of pharmacy have weathered the pandemic and where the profession goes next. Professionalism, competence, shared decision making and the future for pharmacists were also topics we covered.

Jonathan completed his pharmacy degree at Sunderland and has post-graduate qualifications from London and Liverpool Universities as well as the Institute for Learning and Development. He began his career as a hospital pharmacist in London before joining the National Prescribing Centre (NPC) in 1996. Working on MeReC publications and then developing an educational network/eLearning platform for evidence-based therapeutics and Information Mastery gave him a passion for understanding how clinicians keep up to date and help people make informed choices about their medicines. Now as a consultant clinical adviser for NICE, he inputs into those Clinical Guidelines that have a large medicines component, oversees outputs from the NICE Medicines team such as evidence summaries on new medicines and Antimicrobial Prescribing Guidelines as well as providing NHS access to the BNF. He also has an honorary post at the Keele School of Pharmacy teaching under and post-graduates as well as pursuing his research interests in Evidence-Informed Decision Making. He is a member of the Scientific Committee of the European Association of Hospital Pharmacists and a qualified COVID-19 vaccinator. This gives him less time than he would like to devote to the passions in his life such as mindful walks in the Cheshire countryside with his soulmate Wor Bobby the Border Terrier, captaining his village cricket team, singing in his decidedly ordinary style with some incredibly talented rock musicians and his long-standing and largely unrewarded devotion to NUFC.

Jul 15, 202155:34
Is pharmacy ready for IR35?

Is pharmacy ready for IR35?

Laura Smith CTA is a Partner at Wylie & Bisset. We kick off a new season of podcasts on Pharmacy in Practice by talking to her about IR35. We have published a number of articles recently on this topic so thought it was time to have a chat with the experts. 


If you enjoy this episode and the PIP podcast please feel free to leave a review on your podcast player. It helps others to find us.


For tax advice please contact your accountant. every situation is different and will potentially require advice specific to you.


Previous coverage of the IR35 topic on PIP


Could IR35 be good for pharmacist locums?

Will IR35 change locum life forever?

Is IR35 a potential tax time-bomb for pharmacist locums?


About our guest


Laura Smith CTA joined Wylie & Bisset in April 2016 as a Manager in the WB Healthcare team, was promoted to Head of Healthcare in July 2018, with a further promotion to Director in July 2019 and now partner with effect from 1st April 2021. Until joining Wylie & Bisset in April 2016, Laura spent the majority of her career working with a top 10 accountancy firm in Glasgow. Whilst developing her tax career and experience in the professional services sector, with a particular focus on the healthcare sector, Laura qualified as a Chartered Tax Adviser in 2013. Laura heads up the WB Healthcare team in all aspects of accounting and taxation matters, under the lead of partner Tom McGuire. In addition to the review of accounts for Healthcare sector clients, her expertise covers personal taxation including capital gains tax planning, remuneration planning, and advising on inheritance tax issues and planning considerations.


The Pharmacy in Practice podcast is kindly supported by Glasgow based Wylie & Bisset LLP chartered accountants.


Wylie & Bisset LLP is a leading chartered accountants Glasgow-based practice, with a national reach, whose growth has been organic, through referral and reputation.  They have the background, expertise and extensive resources required to provide your business or organisation with the right solutions when it comes to managing and growing your business. The firm covers the whole of the UK, providing business advisory and support services to clients across a wide range of public and private sectors, ensuring you have access to the best possible accountancy and tax planning advice so your business runs smoothly, is financially sound and complies with regulatory and legal controls.


Their approach is proactive and “hands-on” via a true partner-led service, which they believe is the best way to provide their clients with a first-class service. Their commitment to excellence and efficient service has maintained a reputation for high-quality professionalism and awareness, ensuring ongoing client loyalty and recurring referrals. If you are searching for a hands-on partner-led firm of accountants in Glasgow contact us today to see how they can assist your business.


Apr 21, 202133:39
Amazon, digital dentistry and how community pharmacies fit

Amazon, digital dentistry and how community pharmacies fit

We recently had the pleasure of chatting to the founder and owner of Instant Dentist Aalok Shukla. Instant dentist is an innovative collaborative business that will help community pharmacies extend their digital impact but also deliver much earlier preventative dental care to people as they visit.


We came back together to discuss the rapidly changing landscape of community pharmacy in the UK. Instant Dentist is one opportunity that pharmacy owners may wish to avail of but it is the 'tip of the iceberg' in terms of possible opportunities. Amazon Pharmacy has started to trade in the USA so the need to evolve is here like never before.


Hopefully, this chat will give viewers and listeners some ideas on how to get started with incorporating digital activities into your pharmacy business.


Aalok commented:


"Through easy and affordable access to private dental care, Instant Dentist is the first dental wellness platform that allows you to manage your dental health in a way you’ve never thought was possible. Prevention and diagnosis from an experienced digital dentist is just a click away."


We hope this podcast might give pharmacy owners across the country inspiration to extend into digital dental services if they have not already done so.


Dec 09, 202030:15
Vision, politics, pharmacy clubs, elitism, free services and where community pharmacy goes next

Vision, politics, pharmacy clubs, elitism, free services and where community pharmacy goes next

Ian Strachan is a community pharmacy owner contractor. He owns a number of pharmacies in England. He was the Chair of the National Pharmacy Association (NPA) between 2014 to 2018.


I have wanted to chat with Ian for a while now. He really has operated at the top of UK pharmacy politics for quite some time and has led the way with many innovative initiatives through his community pharmacies.


We had a wide-ranging and fascinating conversation about many aspects of community pharmacy.


Community pharmacy politics in England is a complicated and often turbulent arena. This came out in the chat but we offset these challenges with some positivity as we looked to the future. A fulfilling and attractive career pathway for pharmacists working in community pharmacy was important to both of us.


Ian is passionate about the profession and in particular, he cares deeply about the professionalisation of community pharmacy. We discussed what he thought the vision for the future of community pharmacy should be in the coming years and delved into some notable long-standing community pharmacy topics like free deliveries for example.


Ian is as enthusiastic an advocate for community pharmacy that I have spoken to for a while so it was fascinating to get his insight.



Oct 07, 202047:57
What can we learn from this tragic fatal warfarin error?

What can we learn from this tragic fatal warfarin error?

Failure to identify high-risk medication errors in patients with complex needs can have a fatal outcome, a recently published report warned.


The report, published by Healthcare Safety Investigation Branch (HSIB), sets out a case where a medication error with warfarin contributed to the death of a 79-year-old man.


The patient had suffered a fall at home and had been admitted to hospital. An error on his chart whilst he was on the ward led to him receiving three or four doses of warfarin, which he did not normally take before the error was spotted by a ward-based clinical pharmacist. The patient developed internal bleeding and deteriorated (due to several health reasons) and died 21 days after his first admission.


In the case HSIB examined, the patient was on 12 different medications and supplements at the time of admission. By day nine of his hospital stay, this had increased to 16.


HSIB’s national investigation focused on the role of ward-based pharmacy services and how they work within the multidisciplinary teams (MDT’s) that administer care to patients. Ward-based pharmacists are crucial in enhancing the team’s ability to spot errors, especially in high-risk situations. However, the investigation findings emphasised that there is variance in the way the services are staffed and organised.


They also found that other staff within the MDT’s could better understand the role pharmacists have in between admission and discharge of the patient. HSIB also found that more work needs to be done to assess the resilience of pharmacy services to operational pressures and the additional challenges associated with caring for older people.


As a result of the national investigation, HSIB has made three recommendations to facilitate a better understanding of the role of the ward-based pharmacist and to encourage best practice and resilience when identifying and developing models of pharmacy provision.


In this podcast, we were fortunate to be joined by Lead Investigator Deinniol Owens. We discuss some of the pertinent points in the investigation and explore some of the wider questions about pharmacy. In particular, we discuss how this investigation makes the case for the integration of pharmaceutical care led by pharmacists into every multidisciplinary team in the country.


You can read the full report here.


Oct 02, 202040:58
Naloxone, alcohol abuse, why drug deaths remain high and a role for community pharmacy

Naloxone, alcohol abuse, why drug deaths remain high and a role for community pharmacy

Graham Parsons is the Chief Pharmacist at Turning Point. He is a pharmacist with a wide range of experience in many aspects of pharmacy.


As a specialist in Substance Misuse he has worked at both local, regional and national level (through the Advisory Council on the Misuse of Drugs, National Institute of Health and Care Excellence and Turning Point) to deliver a wide range of initiatives and policies which have impacted on both substance misuse services and the lives of individuals affected by substance use disorders. This has included over six years as a prescriber within the Plymouth Specialist Addiction Service. During this time he has also developed an interest in Mental Health and Pain and the management of these conditions in this cohort of patients.


He has also delivered a number of training sessions covering a diverse range of topics from substance misuse to Controlled Drug legislation for a number of institutes including the University of Bath and the Royal College of General Practitioners and developed Post Graduate addiction courses for Medway University. I am an experienced public speaker who has presented at many events including the College of Mental Health Pharmacy International Conference and on local BBC radio. In the written media I have produced a number of articles on substance misuse and its treatment for the Pharmaceutical Journal.


We had a wide-ranging discussion about the issues of the day in the area of substance misuse.


There has been a move towards the use of Buvidal slow-release injection. Have you got any thoughts on this move especially in light of the current pandemic? What is the future of substance misuse services delivered through community pharmacy? What is the role of naloxone in community pharmacy? How can community pharmacy support alcohol brief interventions? Why are drug deaths still so high? How is polypharmacy relevant to the area of polypharmacy? Has nudge theory got a role in tackling the alcohol crisis in this country?


Sep 20, 202052:49
Pharmacy law, fitness to practise and how to stay out of trouble

Pharmacy law, fitness to practise and how to stay out of trouble

I have never met a pharmacist or pharmacy technician that does not dread the letter of complaint from the GPhC dropping through the letterbox.


Unfortunately in the context of overall rising numbers of complaints being made by fellow health professionals and also by the general public, I felt it important to touch base with our colleagues at Hempsons to get their views on what you can do if you find yourself in this terrible situation.


In a very interesting chat, we covered the fitness to practise process and how to navigate it if you need to. We also discussed some of the reasons behind rising numbers of GPhC complaints and also the variation in where complaints come from between different professions. There were some key pieces of advice so hopefully, you find these useful.


Tania Francis


Tania Francis is a solicitor and partner at Hempsons. Tania advises doctors, dentists and other healthcare professionals with all sorts of issues to do with registration and regulatory issues, specialist registration or specialist lists, litigation, associate disputes, CQC registration, difficulties with NHS England and more. Tania is a qualified doctor and works in a team which also includes a qualified dentist, and they, therefore, offer a unique approach to our clients’ problems. The team regularly contributes to Independent Practitioner Today and Dentistry magazine and offers training and seminars to our clients. Tania is also on the council of the Medico-Legal Society.


Thorrun Govind


Thorrun is a trainee solicitor at Hempsons. Thorrun studied Pharmacy at King’s College London, completing her pharmacy pre-registration training in community pharmacy. As a practising community pharmacist, she has been a strong advocate for healthcare and healthcare professionals across traditional and social media. Thorrun studied for her Graduate Diploma in Law, full time whilst working as a pharmacist. She subsequently studied for her Legal Practice course and MSc in Law, Business and Management, attaining a Distinction. As a qualified healthcare professional, she has first-hand experience of operating in a challenging environment whilst striving to provide excellent care to patients.


“This podcast is made available on the basis that no liability is accepted for any errors of fact or opinion it may contain. The content should not be regarded as a comprehensive statement of the law and practise in this area.  Professional advice should be obtained before applying the information to particular circumstances.”



Sep 08, 202039:52
Duncan Rudkin on guiding the GPhC through a pandemic

Duncan Rudkin on guiding the GPhC through a pandemic

I was very proud and grateful to get the chance to talk to the Chief Executive Officer of the General Pharmaceutical Council (GPhC) Duncan Rudkin.


Duncan was very generous with his time and we discussed a wide range of topics. Time was limited so we didn't get through all the topics I wanted to but we did cover lots of ground. We ran out of time and there are questions we did not get round to. Duncan has very kindly agreed toa answer these in writing so stay tuned.


Areas explored include the following:


What is the role of the GPhC and to who are they accountable? Is the current revalidation process fit for purpose to safely regulate independent prescribers? Is independent prescribing practice ahead of regulation? How do the GPhC standards guard against the risk associated with unconscious incompetence? Is the fitness to practise process in its current form fit for purpose? Do you think the experience of registrants that have gone through the fitness to practise process good enough? Is a person who supplies a COVID-19 rapid antibody test unfit to practise? Will the GPhC express opinions on other matters for example homoeopathy? Are the public at more risk now that inspections have been stopped due to the pandemic? What was the most difficult decision the GPhC has had to make during the COVID-19 pandemic so far?


Sep 02, 202048:13
How can community pharmacy improve collaboration with dentists?

How can community pharmacy improve collaboration with dentists?

We recently had the pleasure of chatting to the founder and owner of Instant Dentist Aalok Shukla. Instant dentist is an innovative collaborative business that will help community pharmacies extend their digital impact but also deliver much earlier preventative dental care to people as they visit.


Aalok commented:


"Through easy and affordable access to private dental care, Instant Dentist is the first dental wellness platform that allows you to manage your dental health in a way you’ve never thought was possible. Prevention and diagnosis from an experienced digital dentist is just a click away."


We hope this podcast might give pharmacy owners across the country inspiration to extend into digital dental services if they have not already done so.


Aug 19, 202022:60
Why I want to be a pharmacist partner in a GP practice

Why I want to be a pharmacist partner in a GP practice

Darshan Negandhi is a Primary Care Network (PCN) clinical pharmacist. Previously he was Director and Superintendent Pharmacist at Lewisham Pharmacy in London.


He has recently made the move to work within the PCN and is thoroughly enjoying it. We had a great chat about all things pharmacy. Darshan is very modest but has a fantastic ambition to become a pharmacist partner ina GP practice. With his talent, vision and enthusiasm I fully expect him to achieve this.


Thoroughly enjoyed this chat.


Aug 16, 202028:03
What can a hepatitis C eradication service teach us about tackling COVID-19?

What can a hepatitis C eradication service teach us about tackling COVID-19?

Dr Andrew Radley is a consultant pharmacist in public health. He works in NHS Tayside and was recently a member of a successful team who managed to eradicate hepatitis C.


He recently wrote to PIP explaining how 56 community pharmacies helped to eradicate hepatitis C in NHS Tayside.


It was a real pleasure to discuss Andrew's recent activity around hepatitis C and in particular how community pharmacy was central to the success of this project.


Our discussion broadened to cover topical issues like the new NHS Pharmacy First service, his views on how important a multidisciplinary team approach is in pharmacy and also his advice to pharmacists who are new to the register.


We are unfortunately still in the midst of a global pandemic and I found Andrew's views on how we can learn from the hepatitis C service as we all work to get to grips with the current situation very interesting. Some fascinating insights here.


Andrew is an extremely modest character but I found his work, particularly recently on the hepatitis C front, to be really inspirational. He demonstrates the tangible impact that community pharmacy can have when they are included in a service such as this. He was at pains to make the point that teamwork is key and attributed his personal career success to working effectively as a member of various teams over the years.


I highly recommend you have a look at the stories on the hepatitis C service and we have included the original research articles within these stories if you are interested to delve a bit deeper.


Aug 05, 202029:19
Is community pharmacy representation in need of an overhaul?
Jul 21, 202048:24
Professor Harry McQuillan: 'Supply is not enough'

Professor Harry McQuillan: 'Supply is not enough'

Professor Harry McQuillan has been Chief Executive Officer of Community Pharmacy Scotland for 14 years. He has worked in a range of roles across pharmacy since qualifying as a pharmacist a number of years ago.


Our paths have crossed a number of times over the years but given the exciting developments in pharmacy in Scotland, the timing of this interview was really perfect.


Earlier this year was supposed to be one of the most exciting times in community pharmacy in Scotland but all that was put on hold due to COVID-19.


But with adversity comes opportunity and the community pharmacy network in Scotland 'creaked' but was never close to falling over even at the height of the crisis. It is this balance between a secure supply chain versus a platform to deliver valuable services right at the heart of communities that Harry describes as being most important.


'Supply is not enough'.


Community Pharmacy Scotland has managed to support the development of a network of community pharmacies in Scotland that can deliver that core dispensing role efficiently but that also leaves the door open to innovation.


And that innovation will shortly come in the form of Pharmacy First. We chatted about the in's and out's of the new service. I was particularly interested to hear Harry's vision for the future whilst casting a look over our shoulder to the days of Professor Bill Scott and some of the policy documents that have helped to deliver the opportunities that we see today. We even discussed the origins of pharmaceutical care back in 1990.


'Scotland is a place where you can work in community pharmacy and put your degree to the test'.


The door has now been thrown open to innovation and service development up here all under the banner of 'Achieving Excellence in Pharmaceutical Care'. Rose Marie Parr has given the network permission to get on and do it. And the money from the Scottish Government has followed. The relationship between the players up here continues closer than ever.


Harry harked back to the 'Prescription for Excellence' document and restated the ambition in there that every pharmacist should be an independent prescriber. The Pharmacy First deal makes a confident move towards a consultation based payment structure to the community pharmacy contract. The conflict of interest that is often cast up around supplying and dispensing on the same premesis has been mitigated and pharmacists can move forward with confidence.


Harry described how the future involves gathering a complete dataset that will help with the articulation of the true value of community pharmacy.


I found the chat extremely uplifting. Scottish community pharmacy are playing to win and so far have delivered. Pharmacy First is the next challenge and it comes at the right time. The network needs to not just recover but innovate, develop and thrive.


There were a few probing personal questions in there so make sure and listen or watch to the end.


I found it to be a very encouraging and optimistic conversation but don't take my word for it, decide for yourself.


Johnathan.

Jul 16, 202049:38
Jonathan Burton on leading pharmacy out of a crisis

Jonathan Burton on leading pharmacy out of a crisis

Jonathan Burton is Chair of the Royal Pharmaceutical Society Scottish Pharmacy Board and he has been on the frontline in community pharmacy throughout the COVID-19 crisis.


We caught up to have a chat about the myriad of unprecedented things that pharmacists and their teams have had to cope with over the last few months. Changes in legislation, delays in registration of pre-registration pharmacists, opportunism by certain organisations and the performance of the RPS during the crisis.


Below are some of the questions we put to Jonathan. We hope you enjoy the podcast to hear how he responded.


Where do we go next in pharmacy?

From a general perspective how do think the government in Scotland has performed in response to the pandemic?

Has the national question in Scotland and the way decisions are taken favoured the profession?

How has the Royal Pharmaceutical Society (RPS) performed during the crisis?

How do you think RPS members feel about the decision to make resources free to the whole profession at the point when the RPS value proposition is arguably most potent?

Have you got any concerns about some of the decisions made by any organisation during the pandemic?

How can RPS support provisionally registered pharmacists?

Do you think there will be increased responsibility on pre-reg tutors during this provisional registration process?

Do you think there is a chance that the issue of vicarious liability could become an issue for pre-reg tutors especially if a provisionally registered student that they are supervising fail the registration exam?

Do you feel that pharmacists have adequate development opportunities over the years and if not why has investment been lacking?

If we encourage remote consultation services like NHS Near Me in community pharmacy why will people need to go to a community pharmacy?

Can you tell us about your early experiences of using NHS Near Me?

Who do you think the next Chief Pharmaceutical Officer of Scotland will be?



May 29, 202058:03
Interview with the founder of the newly formed Pre-registration and Newly Qualified Pharmacist Association
May 26, 202037:14
Career spotlight: Prescribing support pharmacist Dr Emily Kennedy

Career spotlight: Prescribing support pharmacist Dr Emily Kennedy

Dr Emily Kennedy has worked as a prescribing support pharmacist in primary care in NHS Dumfries and Galloway for 16 years and now supervises 17 pharmacists working across general practice. Her varied and very successful career so far has involved education, research and work in community pharmacy.


I was interested to discuss various aspects to her current and previous roles. In particular, I was interested to hear more about Emily's current role and how she has seen things change in pharmacy over the years.


We discussed the current state of play in primary care pharmacy in Scotland and touched on education, training, supervision, competence and also the need for pharmacists to have confidence in their own ability.


Scottish pharmacy has evolved dramatically over recent years and Emily has really been part of that evolution. We discussed how pharmacists' expectations have changed and how her work now involves


During the COVID-19 crisis, Emily has been involved with her local COVID-19 hub in Dumfries and Galloway. I was interested to hear her insights around being involved here.


May 14, 202033:11
What does the pandemic teach us about the future of antibiotics?

What does the pandemic teach us about the future of antibiotics?

Stephen Hughes MBA, MSc, MPharm, is a consultant antimicrobial pharmacist at Chelsea & Westminster NHS Foundation Trust. 


We were lucky enough to catch up with him on the podcast to discuss how he and his team have adapted to working life during the pandemic. We also discussed antimicrobial pharmacy at length. A fascinating conversation.


In your view what is the importance of patient-reported outcomes in antibiotic use?

How do we innovate before we have to in the antibiotic space?

Are we too reliant on the pharmaceutical industry to keep coming up with new antibiotics and how sustainable is this cycle?

Do we make the best use of new antibiotics?

How should the UK government intervene to ensure a robust pipeline of new antibiotics remains into the future?

Are we collectively being too complacent in the prescribing practise that we tolerate with antibiotics?

What have you and your team had to unlearn during COVID-19?

Are you concerned about a surge of secondary bacterial infection in people who have suffered COVID-19?

How have your team coped with the COVID-19 situation?


May 12, 202053:25
Yousaf Ahmad on coping in pharmacy during the pandemic

Yousaf Ahmad on coping in pharmacy during the pandemic

In our latest podcast, we sat down with Chief Pharmacist Yousaf Ahmad. Amongst other roles, Yousaf is currently Chief Pharmacist at Care UK and was also recently appointed to the GPhC Council. We had a wide-ranging chat about how Yousaf has coped with COVID-19 in his current role.


How has your life as a pharmacist changed as a result of COVID-19?

Has our over-reliance on the NHS been to our detriment during COVID-19?

How has community pharmacy coped during the COVID-19 crisis?

What is the most significant legislative change you have noticed during the COVID-19 crisis?

Who hasn't wasted the COVID-19 crisis?

How has your leadership changed in light of COVID-19?

What does the future hold for you?



May 11, 202034:03
The potential legal ramifications of pharmacies using volunteers

The potential legal ramifications of pharmacies using volunteers

Our guest for this podcast was Andrea James. Andrea is a regulatory lawyer advising doctors, pharmacists, vets, teachers & other highly regulated professionals.


Andrea is a partner at Brabners. She leads their Professional Discipline and Healthcare Regulatory team, providing vital insight to our wider Regulatory team and Healthcare sector group. You can contact Andrea to engage her services by clicking here.


In the first of two podcasts, we discussed how the recent fast-moving legislative changes and action by the GPhC may impact on the practise of pharmacy in the UK.


In this second podcast, we had a discussion about the use of volunteers to deliver medicines. NHS England announced a new essential and advanced delivery service. The services involve community pharmacy contractors being used to work with volunteers to deliver medication during the COVID-19 pandemic.


Whilst we discussed all relevant aspects of the delivery service and use of volunteers Andrea made interesting comments on potential liability issues that may arise during the running of the services.


Please note that this podcast was recorded before the RPS and GPhC published their joint statement on the impact on 'pharmacy professionals'.


Essential listening if you are a pharmacy contractor about to engage with this service.


We discussed and recommended the Royal Pharmaceutical Society guidance on ethical professional decision making during the pandemic.


We also chatted about the Headspace app. You can access and download it here. If you are under pressure and feel that you need support at this time click here.



Apr 15, 202037:60
Andrea James on the legal impact of COVID-19 on pharmacy

Andrea James on the legal impact of COVID-19 on pharmacy

Our guest for this podcast is Andrea James. Andrea is a regulatory lawyer advising doctors, pharmacists, vets, teachers & other highly regulated professionals. She also loves animals, laughter and fairness.


Andrea is a partner at Brabners. She leads their Professional Discipline and Healthcare Regulatory team, providing vital insight to our wider Regulatory team and Healthcare sector group. You can contact Andrea to engage her services by clicking here.


In the first of two podcasts, we discussed how the recent fast-moving legislative changes and action by the GPhC may impact on the practise of pharmacy in the UK.


Is there temporary deregulation of the pharmacy happening at the moment? What advice do you have for pharmacists having to make difficult ethical professional decisions? What advice would you give to pharmacists making a difficult ethical professional decision? How do you think things will change the new era after COVID-19?


We discussed and recommended the Royal Pharmaceutical Society guidance on ethical professional decision making during the pandemic.


We also chatted about the Headspace app. You can access and download it here. If you are under pressure and feel that you need support at this time click here.



Apr 14, 202044:55
Professor Zubin Austin on what it means to be a pharmacist

Professor Zubin Austin on what it means to be a pharmacist

I dropped Professor Zubin Austin an email out of the blue inviting him on to join me on the PIP podcast to discuss a number of aspects of pharmacy. I was delighted to hear the 'ping' of his positive reply landing in my inbox.


We got together and had a chat about what it means to be a pharmacist and explored what many in our profession believe to be an existential crisis of pharmacist identity.


Professor Austin is very interested in all aspects of how pharmacists perceive themselves and how they behave in practice. 


We discussed some of the following topics:


Procrastinating perfection. Tolerance for ambiguity. The death of the expert. Professional self-mutilation. The fact that the seemingly fashionable movement to IP might not be the best direction for our profession.


I have to say that this was one of the most insightful and interesting conversations I have had in recent years. Zubin and his colleagues in Toronto are involved in extremely important work. As pharmacists, we are grappling what we are for and Professor Austin and his team are helping us to understand where we go next.


Professor Zubin Austin


Professor Austin's research interests focus on the personal and professional development of the health human resources workforce. As the complexity and interdependency of care provision has advanced, the importance of investing in the continuous professional development of health professionals increases. Professor Auston's research recognises that artificial divisions between “personal” and “professional” development are counterproductive to the goal of enhanced quality care. Failure to recognise these important development needs in the workforce leads to burnout, disengagement, and ultimately error. A particular focus of his research involves internationally educated health professionals, a large and growing component of the Canadian workforce who have particular needs for professional and personal development.


Feb 27, 202042:49
What can pharmacists learn from this tragic propranolol overdose?

What can pharmacists learn from this tragic propranolol overdose?

Emma was a 24-year-old pharmacy graduate. She had two degrees, was a high achiever and was making the most of her life.


Sadly Emma took an overdose of both propranolol and citalopram.


Emma called an ambulance, but her condition quickly worsened. Despite resuscitation efforts from both paramedics and medical staff in the hospital she was transferred to, Emma sadly died.


The purpose of this podcast was to highlight the findings of the report written as a result of the investigation undertaken by the Healthcare Safety Investigation Branch (HSIB). We were fortunate to be joined by Deinniol Owens a National Investigator at the HSIB. Deinniol and I had a chat about the aspects of the investigation that are pertinent to pharmacists.


The report makes a number of recommendations but also emphasises that there is a link between anxiety, depression and migraine and that more research is needed to understand the interactions between antidepressants and propranolol in overdose.


The safety recommendations focused on the following:


Updating clinical guidance (NICE) and the UK’s pharmaceutical reference source (the British National Formulary) on use of propranolol and highlighting the toxicity in overdose. National organisations supporting their staff members to understand the risks when prescribing propranolol to certain patients. Improving the clinical oversight in ambulance control rooms and the treatment/transfer guidance for ambulance staff for propranolol/beta-blocker overdose.


Feb 18, 202024:45
Delving into the detail of NHS Pharmacy First with Matt Barclay

Delving into the detail of NHS Pharmacy First with Matt Barclay

I recently wrote an article about the Scottish NHS Pharmacy First service but I wanted to find out more so I got in touch with Director of Operations at Community Pharmacy Scotland, Matt Barclay.


He was good enough to take time out from the ambitious schedule of NHS Pharmacy First engagement evenings to have a chat about what the new service might mean for community pharmacists in Scotland.


Before this chat, I had lots of questions, to be honest. Matt didn't disappoint. He shared details on how the service would be rolled out and most interestingly what his long term vision for the service would be. We discussed how CPS feel that this service will create a true 'unique selling point' for community pharmacy in Scotland


We discussed how the service will actually work and most importantly how the data about the service will be gathered. I asked him what pharmacists might do with this data. I found this very interesting. 


The age-old question about allowing community pharmacists to get read/write access to the patient medical record came up during our chat. Matt described details about early conversations that CPS are having with the digital health institute to help position community pharmacy in the best possible place to secure a digital future for the sector.


The workforce issues in community pharmacy across the whole of the UK, not just Scotland, are well known. Matt painted a picture of the challenges but also the opportunities might be. A key theme coming through is that this NHS Pharmacy First service will hopefully provide new depth to the role and also may provide a career pathway for community pharmacists that is interesting and varied.


We talked about the concept of a community pharmacy training practice. I also delved into the governance frameworks that may have to be established to facilitate this new world of pharmacists working in the heart of the community as independent prescribers.


Finally, we chatted about the prospect of community pharmacists in Scotland being independent prescribers. I asked Matt if he felt that it was time to declare that every community pharmacy in Scotland should have an independent prescriber working there. His answer was fascinating.


We look forward to seeing how the service develops over the coming months and years.

Feb 14, 202054:13
Future pharmacy podcast: Will pharmacists be replaced by technology?

Future pharmacy podcast: Will pharmacists be replaced by technology?

Sometimes you have to try something completely different to uncover new perspectives on age-old problems. The profession of pharmacy as we know it today has made huge strides since Jacob Bell founded the Pharmaceutical Society of Great Britain in 1841.


This podcast series will explore where we go next as a profession. We will find the most interesting and forward-thinking people with an interest in all things technology and health.


In this conversation, we started at the beginning. We take a close look at what a pharmacist is, how technology has evolved in pharmacy and where we go next. The topics of pharmaceutical care and also technaceutical care were discussed. No topic was off-limits and there were challenging questions around the survival and viability of the profession of pharmacy in light of the rapidly emerging technology.


Our guest


Jaime Acosta Gómez is a practising community pharmacist with a deep understanding of international community pharmacy, healthcare and international pharmacy associations. Jaime is an innovative, hard-working and passionate about healthcare, technology and supply chain. He is currently an Executive Committee member of the FIP Community Pharmacy Section.


We invited Jaime on to the podcast because of his interest in technology in pharmacy. Jaime is the first guest in the series but every guest from here on will be nominated by the current guest. 


Jaime chose Dr Catherine Duggan as our next guest.


Your hosts


Johnathan Laird and Professor Darrin Baines.

Feb 07, 202041:14
The art of automation in community pharmacy

The art of automation in community pharmacy

Gary Paragpuri is the former editor of the Chemist and Druggist magazine. He is now CEO of the specialist consultancy firm called Hub and Spoke Innovations.


Hub and Spoke Innovations aims to help pharmacists and dispensing GPs grow their businesses and provide a better service for their patients through technology.


Their flagship product is the Pharmaself24, which is a vending machine for prescription medications. This product allows people to collect prescriptions from a community pharmacy at any time of day or night.


Tune in to the PIPcast below to find out how Gary is driving change in UK community pharmacy using this technology. We talked about the role of automation in community pharmacy and the seismic shifts in this regard but we also had a fascinating chat about Gary's time as editor of C&D magazine. We talked about how the internet has revolutionalised publishing in the online and offline world.


Jan 26, 202058:41
Do pharmacists make too many dispensing errors?

Do pharmacists make too many dispensing errors?

Greg Lawton is a pharmacist specialising in patient and medicines safety, staffing, data protection, privacy and healthcare policy.


We were lucky to catch up with Greg to have an in-depth conversation about dispensing errors in pharmacy.


There a few things that strike fear into hearts of pharmacists more than making a dispensing error. Making a dispensing error is still a criminal offence and can still lead to a custodial sentence. Unfortunately, we live in the real world and these errors do on occasion happen.


Are there too many errors?

Are all near misses and dispensing errors reported and are they analysed appropriately?

Should pharmacists face potential custodial sentences?

Do we share insights nationally well enough?


The issue is still on-going but it is my hope that we re-ignite the conversation around this topic.


Jan 23, 202042:31
The entrepreneurial pharmacist who was inspired to start her own business

The entrepreneurial pharmacist who was inspired to start her own business

Francesca Aaen is a pharmacist consultant and runs her consultancy called Aaen Care. Aaen Care delivers medicines and healthcare-related training, consultancy and advice to both private and public sector providers of health and social care services across the UK.


Francesca has over the years had a number of NHS roles in care services and also throughout the NHS. She is also a member of the Pharmacy in Practice Editorial Board. In this podcast I asked her the following questions:


Why did you start your own business? You live in Andorra. Do you enjoy running your business from there and do you get home often? What was it like to write your first prescriptions? What was your experience of working within dementia services? What are your views on the rush for everyone to work in general practice? What aspect of being an independent prescriber do you think pharmacists will struggle most with? Do you think the pharmacists training and supervising pharmacists should be working in practice themselves? How did you discover an interest in coaching? What is your advice to pharmacists joining the register? What does 2020 have in store for you?


Jan 08, 202049:17
What is a pharmacist?

What is a pharmacist?

Gavin Birchall is a pharmacist, designer and marketer who has created, led and marketed businesses at senior level and carried out the first research into the brand of pharmacy on the planet. Having spent 15 years in community pharmacy, practising in both independent and multiple owned pharmacies, Gavin has worked in academia, primary care and representation.


He was instrumental in setting up a 21 strong community pharmacy group where he was Operations and Marketing Director and Superintendent Pharmacist.


Frustrated by the lack of recognition received by pharmacy, Gavin completed research into the brand of pharmacy as part of a Masters In Graphic Design and in 2015 set up a pharmacy specialist design and marketing agency, DOSE Design and Marketing Ltd, to support pharmacies to present and promote themselves more effectively. Gavin and his associates now support a range of clients in community pharmacy and beyond.


On the podcast, we had a wide-ranging conversation about pharmacy now and into the future. I asked Gavin the following questions:


What is a pharmacist? How is pharmacy as a profession perceived? As pharmacists have we lost our entrepreneurial spark? Why are there very few start-up community pharmacies? If you were starting a business again tomorrow what would your strategy be? Has pharmaceutical care been forgotten? How does technaceutical care fit into the future agenda of pharmacy? Why have General Practitioners protected their brand so effectively compared to pharmacists over the years? What is the importance of independent prescribing to the future of the pharmacy profession? What will the effect of the erosion of the community pharmacy contractor model have on our profession?


Jan 02, 202001:01:53
Time to highlight the unspoken misery of the HRT shortages

Time to highlight the unspoken misery of the HRT shortages

Emma Hartley is a freelance journalist from London. She wrote a story recently on the topic of hormone replacement therapy (HRT) shortages. The article examined the on-going HRT shortages and sought to find answers. This problem has had a significant impact on people suffering symptoms of the menopause.


Emma has delved into all aspects of the supply of HRT in the UK and beyond. She has covered issues related to the drug tariff, Brexit and has even considered the involvement of China in the stuttering supply of these vital medicines.


We were lucky to catch up with Emma on the podcast to discuss the article.

Dec 28, 201940:34
Dr Ollie Hart on being a PCN Clinical Director, the importance of patient activation and why coaching is so important in pharmacy

Dr Ollie Hart on being a PCN Clinical Director, the importance of patient activation and why coaching is so important in pharmacy

Dr Ollie Hart is a GP partner, Primary Care Network (PCN) Clinical Director and also owns Peak Health Coaching. Ollie Practises in Sheffield and I met him recently for the first time at a meeting in London. We got talking and went for a coffee after the meeting. Unfortunately, we ran out of time as I had to catch a flight but we agreed to chat again soon. He didn't bargain that said chat would be on the PIP podcast but here we are.


Ollie describes himself as a 'typical GP who spins a few plates'. He is a PCN Clinical Director in Sheffield, has experience of commissioning for the NHS, still practises as a GP and also finds time to run his own health coaching company called Peak Health Coaching.


Ollie talks passionately about chronic pain and his desire to inform and coach these people. "The more people are engaged with their own health the better their outcomes will be. People have so much thrown at them in life so how we deal with adversity is crucial. I've been very involved with patient activation and care planning as part of my commissioning role in Sheffield.


"Good skills are missing to help people take much more of a partnership. It's not easy. This is how Peak Health Coaching evolved.  Dr Tim Williams and I founded the business then and we have had good success so far."


The conversation flowed from here. Below are some questions I asked Ollie. Tune in to the podcast to hear his fascinating approach to coaching.


Do you think your interest in chronic pain was the trigger to start a business?

Do you think pharmacists and GP's over-prescribe medication in the chronic pain space?

What does a typical interaction look like?

Is this a move away from the paternalistic model of healthcare?

PCNs are the promised land. What do you think PCNs are a reinvention of?

What does the role of PCN Clinical Director actually involve?

One of the consequences of the development of PCNs has been a rush for pharmacists to work in general practice. Are pharmacists welcome guests in general practice or is it their home?

What are your thoughts on the workforce pressures that the inception of PCNs has driven?

What's next for you?

What is your advice for pharmacists or doctors joining the register?


Dec 15, 201932:32
How a communication error and subsequent medication mix up led to the death of a patient

How a communication error and subsequent medication mix up led to the death of a patient

We recently ran a story about a new report that highlighted the fact that poorly implemented ePMA (electronic prescribing and medicines administration) systems can result in potentially fatal medication errors.


We were very fortunate to catch up with Scott Hislop and Helen Jones, two of the investigators, on the podcast to discuss the series of events that ultimately culminated in the sad passing of Mrs Ann Midson.


The report comes after the Healthcare Safety Investigation Branch (HSIB) looked at the case of 75-year old Ann Midson, who was left taking two powerful blood-thinning medications after a mix-up at her local hospital where she was receiving treatment whilst suffering from incurable cancer.


Ann sadly died 18 days after being discharged and the error with her medication was only picked up three days before. This led to the HSIB investigation to question why this happened, even when the hospital had an ePMA system in place.


The report highlights that many NHS trusts across England are taking up this technology as they reduce medication errors, but that incomplete use of e-systems could create further risks to patient safety. The investigation found that often all the functions of ePMA systems aren’t being used and that staff switch between using paper record and digital records, increasing the likelihood of crucial information being missed.


Ann’s case also highlighted the routine lack of information sharing between NHS services, such as GP surgeries and pharmacies. She had been taking one blood-thinning medication on admission. This was stopped during her time at the hospital, but this message was not relayed to her local pharmacy and she continued to take both after leaving hospital.


The report also identifies that the availability of a seven-day hospital pharmacy service is crucial to support a digital system and pick up any errors quickly. The length of time it took in Ann’s case had a huge effect on both her and her family. Ann’s daughter said: “Not only were we grieving the loss of mum but also that she had to deal with the stress and upset of this towards the end of her life. She had to spend a lot of time within different parts of the NHS and all we ever wanted was for her to get the best possible care at every stage.



Dec 13, 201940:16
Mental health pharmacist Dolly Sud on community pharmacy, research golden nuggets and why you should support the College of Mental Health Pharmacy

Mental health pharmacist Dolly Sud on community pharmacy, research golden nuggets and why you should support the College of Mental Health Pharmacy

Dolly Sud is a Specialist Mental Health Pharmacist and PhD student. She is also a member of Cochrane and College of Mental Health Pharmacy.


We caught up with Dolly on the PIPcast. Dolly gave us a fascinating insight into her role as a Specialist Mental Health Pharmacist and also her views on some of the wider issues in pharmacy.

Dec 04, 201948:40
Miles Briggs MSP on workforce pressures, pharmacy first and looking to the future by investing in Scottish pharmacy

Miles Briggs MSP on workforce pressures, pharmacy first and looking to the future by investing in Scottish pharmacy

We were delighted to be joined by Miles Briggs MSP on the PIP podcast. Miles is a Scottish Conservative and Unionist Party MSP for Lothian. He is involved in quite a number of cross-party committees and notably for pharmacists he a member of the Health and Sport Committee. You can find out more about Mile's voting record, his recent speeches, recent questions that he has asked of the Scottish government and recent motions he has brought forward here.


The conservative party in Scotland have created a five-point plan aimed at supporting pharmacy north of the border and this informed a portion of our conversation.


Miles was also was good enough to tell me about his background. He was quite candid about how he copes with the day to day rough and tumble of being an MSP.


We discussed the thinking behind running the medicines review in Scotland. Miles is involved in this process as a member of the Health and Sport Committee.


I asked him about the role of pharmacists in the modern NHS and where he felt the future lies for our profession. We agreed that for the first time in years there are pressures on pharmacy from a workforce perspective. He revealed that he recently asked a question to Jeanne Freeman about how this issue can be addressed and hopefully solved.


I asked Miles directly if the Conservative party in Scotland managed to get into power would they invest in community pharmacy. Miles discussed his frustration around the lack of information sharing and particularly told me his strong view that pharmacists should have access to all the patient information that they require. For community pharmacists, this specifically means joined-up information technology and ensuring community pharmacists get access to the patient record.


For years community pharmacists have been supporting people who are in recovering from substance misuse. Miles discussed his views in this area and talked about the need to recognise community pharmacists particularly as unsung heroes in this area.


We got some insight into the vaccine transformation programme happening across Scotland. Miles is an advocate of community pharmacy extending what they currently deliver in the flu vaccination space but also talked about the need to include pharmacy in the wider discussions on the vaccine transformation programme.


Nov 13, 201949:26
Emma and Johnny discuss being failed medics, barefoot doctors, record access, pharmacy politics, leadership, credentialing, Twitter spats, bullying and Brexit

Emma and Johnny discuss being failed medics, barefoot doctors, record access, pharmacy politics, leadership, credentialing, Twitter spats, bullying and Brexit

Emma Davies recently took over as host of the PIP podcast and was kind enough to interview editor Johnathan Laird. It was a really interesting conversation and below are a handful of the questions Emma asked.


Why did you do pharmacy?

What are the selling points of pharmacy?

Do pharmacists work autonomously?

Are community pharmacists ready for the general practice pharmacy role?

How important is credentialing in pharmacy?

How much information should be given to members of pharmacy support organisations?

What motivated you to start Pharmacy in Practice?

Do you see enough leadership in pharmacy at the moment?

What was your experience on the RPS Board like?

Is bullying still a problem in pharmacy?

What does leadership mean to you?


Oct 20, 201901:22:18
NAWP President on the gender pay gap, snowy white peaks, the PDA and the future of women in pharmacy

NAWP President on the gender pay gap, snowy white peaks, the PDA and the future of women in pharmacy

We were proud to welcome pharmacist Anita White who is President of the National Association of Women Pharmacists (NAWP). We discussed all things pharmacy but particularly talked about the history and the future of the NAWP as well as some insights into Anita's esteemed career.


The topics covered in the podcasts are as follows;


Were you penalised in terms of your career because you chose to stay at home to have children?

What has changed in pharmacy throughout your career?

Do you feel pharmacists should retain a link to the dispensing function?

What is the history of the NAWP?

What is the core work of the Association?

What is happening around the pay gap in pharmacy?

Can men join the NAWT?

What are the goals of the NAWT and how will you know that you have achieved that?

As a man in pharmacy do you think I could be disadvantaged in my career?

Where has the NAWT come from and where is it going?

Could you explain the background to the new affiliation with the Pharmacists Defence Association?

Is the Pharmacist Defence Association now, therefore, your go-to organisation for professional support in pharmacy?

The National Association of Women Pharmacists (NAWP) was founded in London on 15 June 1905 and has a proud history of supporting women pharmacists. From 1 January 2020, NAWP begins a new chapter as a network of the Pharmacists Defence Association NAWP’s Mission.


To enable all women pharmacists to realise their full potential and raise their profile by being educationally, socially and politically active.


The aims of the organisation broadly fall into one of two arms:


Career-linked issues. Gender-linked aspects of pharmaceutical care.


The Association has active links with many organisations. They meet with women pharmacists in many EU countries, liaise with women’s policy-forming groups in the UK, and participate in consultation exercises affecting pharmacy in the UK.


Membership is open to all UK pharmacists and former pharmacists (e.g. retired or taking a career break) and all UK pharmacy graduates, regardless of age, race, gender, sexual identity, disability, nationality, hours worked or employment status.


Find out more about the NAWP here.



Oct 16, 201935:32
The pharmacists running 30 half marathons in 30 days
Sep 28, 201918:41
Talking pharmacy business with PharmaDoctor CEO Graham Thoms

Talking pharmacy business with PharmaDoctor CEO Graham Thoms

Graham Thoms has recently taken on the role of CEO at PharmaDoctor. He has had a very interesting career in the pharmaceutical industry and was a pioneer of pharmacy-led flu vaccination services.


Our conversation covered Graham's career to date but we also spoke about his work these days at PharmaDoctor. Graham is a great advocate for community pharmacy and particularly the delivery of private services through community pharmacy. One of the topics I was particularly interested in was his view on how community pharmacy will likely develop over the coming years.


Other questions I asked included the following:


What exactly is a PGD? What is the governance around PGDs and who is ultimately responsible for what? How will pharmacists working in community get time to deliver these emerging private services? What does the future hold for community pharmacy in your view?



Sep 21, 201936:03
Secrets from a pharmacist on the front line

Secrets from a pharmacist on the front line

Robert Liddington was kind enough to join us on the podcast to talk about his extremely interesting career so far. Robert spent almost 18 years in the army as a pharmacist and more recently has taken roles in the MHRA and also the Care Quality Commission.


He took us through his experience in the army and he shared his insights about how pharmacists can have a very interesting and fulfilling career in the army or the army reserve.


How does a pharmacist get into the army? What has your role involved over the years and what positions have you held? Are the pharmaceutical issues that you encounter in the army similar to those that you come across in civilian life? Your role has placed you in some very difficult situations abroad. Have you ever felt fear when in a war zone? What is the difference between the regular army and the reserves? How did you coming back into civilian life after serving time in the army? Can you you think of a situation when you were really under pressure to find a solution to a problem fast? What happened and how did your army training help you cope? You have been deployed abroad on a number of occasions. Where was the nicest place you were deployed to? What could community pharmacy learn from the military? What is your advice to newly qualified pharmacists?



Sep 16, 201931:57
Hayley Gorton on suicide prevention through community pharmacy
Sep 09, 201937:25
The great Australian pharmacist prescribing conundrum

The great Australian pharmacist prescribing conundrum

I was recently invited to chat about pharmacist prescribing by an Australian colleague called Tyson Clarke. Tyson is CEO of retail training software company called Voista Pty Ltd. and has an interest in pharmacy in Australia.


The context of our chat is the on-going animosity between pharmacists and GPs in Australia. Tyson interviewed me to find out more about how pharmacist independent prescribing has evolved over the years in Scotland. Australia are on a similar journey towards the inception of pharmacist independent prescribing but the proposals have been met with at times fierce resistance in some quarters.


As ever I hope we brought some moderation to the debate.



Sep 05, 201937:50
How has the recently updated BTS/SIGN asthma guideline changed?

How has the recently updated BTS/SIGN asthma guideline changed?

The SIGN/BTS asthma guideline was recently updated. This update will have an impact on how many healthcare professionals care for people with asthma across the UK. We were fortunate to have the two co-chairs, Dr James Paton and Dr John White, on the podcast to talk us through the key updates in the guideline and some of the messages that they feel are important to communicate with pharmacists.


Could you explain the context to the SIGN/BTS guideline?
What should we call an asthma exacerbation and why?
How did the SIGN/BTS guideline come to fruition?
Do you think the SIGN/BTS guideline is UK centric?
If you were messaging to pharmacists what top-line changes in this guideline update would you like to communicate to this population?
When should FeNO be used and how does it relate to personalising asthma medication?
In your view what is the value of validated questionnaires like the asthma control test?
What are your top tips in terms of how to manage the asthmatic population within general practice?
Aug 28, 201935:01
Professor Claire Anderson on PCNs, transparency, prescribing and the future of the RPS

Professor Claire Anderson on PCNs, transparency, prescribing and the future of the RPS

Professor Claire Anderson Chair of the English Pharmacy Board was kind enough to join us on the podcast to talk about her exciting new role in the Royal Pharmaceutical Society and also some interesting topics of the day. Below are some of the areas we covered.


What have been the highlights of your illustrious career so far? You are involved in a project in Kenya. Could you tell us about this work you are involved in? How important is independent prescribing to the future of pharmacy? Do you welcome the new English community pharmacy contract settlement? What are primary care networks a re-invention of? What are your plans as Chair of the RPS English Pharmacy Board? In performance management terms is the RPS as an organisation not-performing, performing or legendary? Is it value for money joining the RPS? Should RPS events be free for pharmacy technicians? Should pharmacy technicians be permitted to be members of the RPS? Is there enough transparency in the RPS? How do you think the RPS is perceived by the members and also key stakeholders in the market? What is your advice to newly qualified pharmacists coming through?



Aug 24, 201945:46
Jonathan Burton talks all things RPS as he takes up his new role as Scottish Pharmacy Board Chair

Jonathan Burton talks all things RPS as he takes up his new role as Scottish Pharmacy Board Chair

Jonathan Burton has worked in community pharmacy all his professional life. He founded and remains co-owner of The Right Medicine Pharmacy in Scotland. He has championed community pharmacy over the years and has applied his independent pharmacist prescribing qualification specifically in community pharmacy.


He has been a Royal Pharmaceutical Society board member in Scotland for the last number of years. Last year, after a break he returned to the Scottish Board and was this year elected Chair of the Scottish Pharmacy Board.


We were really delighted that he agreed to take some time out and chat with us on the podcast about all things pharmacy and particularly what his plans are as Chair of the Scottish Board.


Who is running pharmacy? What is the relevance of pharmaceutical care and professionalism in pharmacy today? How important is technology in the delivery of pharmaceutical care? Why are many smaller professional support groups doing so well at the moment? How important is the publishing arm of the RPS to the organisation? The RPS is very active overseas. How do you think this is perceived amongst members in the UK? Should Pharmacy Technicians be members of the RPS? What has happened to the RPS faculty? Is the RPS faculty value for money? How do you think the RPS is perceived?


Aug 18, 201901:08:44
Welsh CPhO Andrew Evans on the opportunities for pharmacy in Wales and beyond

Welsh CPhO Andrew Evans on the opportunities for pharmacy in Wales and beyond

Andrew Evans is the Chief Pharmaceutical Officer for Wales. At Pharmacy in Practice, we were extremely proud to welcome Andrew on to the podcast to talk about all things pharmacy.


We have outlined the questions we asked Andrew below. We really enjoyed the conversation and enjoyed hearing all about some of the exciting developments happening in Wales at the moment.


How does one achieve the role of Chief Pharmaceutical Officer and what aspect of your role do you really enjoy?

What is your view on the political 'shenanigans' in pharmacy?

What exciting pharmacy projects are happening in Wales at the moment?

There has been a significant shift of pharmacists working in general practice. What steps have you taken to ensure pharmacists moving into new roles in general practice are adequately supported?

It is my assertion that some leaders in decision making roles have never actually done the emerging general practice roles. How do you mitigate this risk?

How important are primary care consultant pharmacist roles to the plans for the development of pharmacists in Wales?

How important is pharmaceutical care in modern pharmacy practice?

What is the minimum locum rate you would work for?

Do test and treat sore throat services encourage unnecessary clinical testing of people?

How far are we along the journey to the decriminalisation of inadvertent dispensing errors?

Do you recognise bullying as a problem in pharmacy?

What is your advice for newly qualified pharmacists coming through?



Aug 13, 201901:00:44
Ewan Maule on primary care networks, the future of pharmacy and what the rise in trade union membership says about the state of our profession

Ewan Maule on primary care networks, the future of pharmacy and what the rise in trade union membership says about the state of our profession

Ewan Maule is Head of Medicines Optimisation at Sunderland Clinical Commissioning Group and has also recently been elected as the Vice President of the Guild of Healthcare Pharmacists.


We had a great conversation about how pharmacy is changing rapidly in the UK at the moment. The topics covered and questions I asked are outlined below. We hope you enjoy this episode as much as we enjoyed creating it.


Would you rather be head of Pharmaceutical Care in your CCG rather than Head of Medicines Optimisation? How has your career progressed since your undergraduate years? What are the big projects you are involved in at the moment and how do primary care networks impact on this work? What are primary care networks a reinvention of? Where does the power sit in these new primary care networks? What are the potential unintended consequences of the rush to be involved in primary care networks? Has the clinical ability and competence of pharmacists been oversold to primary care teams as they make the move from community pharmacy? What is the role of our professional in supporting the development of pharmacists? How does a commissioning role differ from a face to face practice role? What does the rise in membership of pharmacy trade unions say about the state of our profession? Who are the target audience of the Guild of Healthcare Pharmacists? Why should pharmacists join the Guild of Healthcare Pharmacists? What is your advice to pharmacists who have recently joined the GPhC register?

 

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Aug 04, 201956:28
David Kološić on what community pharmacy can learn from the booming health tech sector
Jul 19, 201938:20
Jonathan Underhill on rewarding pharmacists, leadership and the importance of evidence based medicine

Jonathan Underhill on rewarding pharmacists, leadership and the importance of evidence based medicine

Pharmacist Jonathan Underhill is a Medicines Clinical Adviser at the NICE Medicines and Prescribing Programme. He is also currently Medicines Optimisation Lead at Keele University and a member of the scientific committee for the European Association of Hospital Pharmacists. 


He was good enough to take some time out to talk all things pharmacy. Jonathan is particularly interested in evidence-based medicine and also on education. We explored his career to date and his views on some topical issues. We chatted about leadership in pharmacy and also the importance of rewarding high performing pharmacists. 


If you are interested in understanding the thoughts of one of the leading pharmacists in the UK highly recommend listening to this podcast. 


We will be featuring some of Jonathan's work over the coming weeks on Pharmacy in Practice so stay tuned.

Jul 05, 201934:03
Andre Yeung on election to the RPS board, green shoots of hope in community pharmacy and his mission to make things better
Jun 15, 201944:20
Community pharmacy prescribing in Scotland, the need for more funding and hope for the future

Community pharmacy prescribing in Scotland, the need for more funding and hope for the future

Sam Falconer is a community pharmacist. His current role is that of pharmacy manager at Kilwinning’s Townhead Pharmacy.


Sam and his team are carving out a reputation for innovation and excellence in the delivery of pharmaceutical care a the heart of their community. Sam is an independent prescriber and he has been using this qualification to deliver a common clinical conditions service.


This service involves him assessing and prescribing for conditions like tonsillitis, ear problems, chest complaints and other ailments not covered by the Scottish Minor Ailment Service. He is already making an impact locally and the people that use his services are extremely satisfied with the work he does for them.


He was good enough to join me on the podcast to talk through how he has achieved this but also some of the challenges along the way.


If you want to understand how to run a well thought through independent prescriber led community pharmacy common clinical conditions service then this podcast is for you.

 

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Jun 06, 201937:16
Innovative pharmacy technician tackles opioid crisis

Innovative pharmacy technician tackles opioid crisis

Alyssa Stanlake is a Canadian pharmacy technician who works as an operation manager in a community pharmacy in Whistler. Alyssa works for Pier Health, a community pharmacy which specialises in supporting people who have an addiction and mental health problems.


She was awarded the honour of Canadian Pharmacy Technician of the Year 2018 after being nominated by her employer.


In the relatively short time that Alyssa has worked for them as operations manager, she has introduced a scheme whereby patients and residents can access naloxone kits free of charge. She has also instigated training so that everyone who has a kit knows how to use it.


Alyssa explained to me how she has saved many lives and educated a community as a consequence of this project.


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Jun 01, 201928:49
Medicinal cannabis changed my life
May 29, 201936:42
Ade Williams on the intellectual challenges facing pharmacy, why community matters and hope for the future
May 24, 201945:30
The new BPSA President on what students want, student behaviour on social media and who on earth is leading pharmacy
May 03, 201930:22
Stephen-Andrew Whyte on a career in paediatrics, sexism, what the point of pharmacy is and where we are going
May 01, 201947:29
What do community pharmacists need to know to care for people with coeliac disease?
Apr 29, 201921:24
What do GP's and others really think of community pharmacy?

What do GP's and others really think of community pharmacy?

Authors Hindi AMK, Schafheutle EI and Jacobs S were involved in the publication of a qualitative study recently with the following title:


Community pharmacy integration within the primary care pathway for people with long-term conditions: a focus group study of patients’, pharmacists’ and GPs’ experiences and expectations.


Link to paper: here.


Link to Policy piece: here.


In this podcast, I ask one of the authors, Ali Hindi, a number of questions about what the study has told us about how community pharmacy is perceived. The conversation was very interesting and revolved around the following areas:


Access to patient records. Community pharmacists possibly being their own worst enemy in terms of having the confidence to take on new roles. The pressure community pharmacies find themselves under to deliver the NHS contract. Insights into how GPs feel about community pharmacy. Why the choice to focus on long-term conditions.


 Thanks to PhD student Ali Hindi for taking the time to have a chat. 

Apr 16, 201926:12
Podcast: BPSA conference Monday round up

Podcast: BPSA conference Monday round up

This week in Nottingham the British Pharmaceutical Students' Association are holding their annual conference. The theme this year is global pharmacy.


Tonight we were joined by Andrew Moy (Northern Area Co-ordinator), Rhys Llewellyn (Western Area Co-ordinator) and Kweku Bimpong (Publications Officer). to give us an update on day one of the conference. We will be podcasting from the conference throughout the week.


About the annual conference 2019


The Annual Conference is the flagship event of the BPSA and is hosted at a different School of Pharmacy every year. There are always a host of interesting speakers from all different areas of the profession, giving you the opportunity to hear about career paths that you may not have considered before. Moreover, the conference is a great place to meet like-minded passionate students, all keen to make a difference to the profession.


Global Pharmacy


The theme of the Annual Conference this year is Global Pharmacy. Millions of lives are lost to preventable diseases. Pharmacists are the medicines experts and are well-equipped to achieve Global Goal 3 from WHO - “Good health and well-being”. During the Annual Conference, you will learn about the roles of pharmacists worldwide, how pharmacy and the pharmaceutical industry can improve the health of the underserved populations, develop knowledge about global health issues and reflect on the roles of pharmacists in improving global health.

Apr 15, 201907:25
Pharmacy technicians down under: the Australian experience

Pharmacy technicians down under: the Australian experience

A recent study led by pharmacy technicians in Australia saved thousands of dollars by preventing waste of medicines. The pharmacy technicians achieved this by deploying ward-based educational sessions to the multidisciplinary team. The findings highlighted the importance of pharmacy technicians and provided evidence for an advanced scope pharmacy technician ward role to reduce pharmaceutical wastage. 


In this podcast we were lucky enough to talk directly to two of the authors Julia Tisdall and Michelle Edmonds in Australia. 


New and emerging roles for pharmacy technicians in the UK are a hot topic at the moment so I wanted to broaden my horizons and get an Australian perspective of pharmacy technician practice. There are some fascinating differences but also lots we can all learn from each other even this far away geographically.



Apr 10, 201917:41
Daniel Greenwood on emerging roles for pharmacists working in emergency departments

Daniel Greenwood on emerging roles for pharmacists working in emergency departments

Due to a shortage of emergency department doctors and nurses, hospitals have started to employ pharmacists who have additional clinical skills, known as Emergency Department Pharmacist Practitioners, to help deliver services.


A recently published study sought to describe, compare and define the Emergency Department Pharmacist Practitioner role. Setting UK emergency departments.


The study concluded that Emergency Department Pharmacist Practitioners combine traditional clinical pharmacy activities with more hands-on medical practise including being designated care provider. The role is versatile in that care and support provided to patients and the wider emergency department professional team is varied and therefore somewhat adaptable to situations which present.


One of the authors and PhD student Daniel Greenwood was good enough to take some time to have a chat about the findings.


You can read the full study here.

Mar 27, 201931:36
In conversation with the Chief Pharmaceutical Officer of Scotland Rose-Marie Parr

In conversation with the Chief Pharmaceutical Officer of Scotland Rose-Marie Parr

There is little doubt that the profession of pharmacy in Scotland is thriving. We were extremely proud to share some time catching up with Rose-Marie Parr, the Chief Pharmaceutical Officer for Scotland. 


We had a great conversation about progress towards the ambition of 'Achieving Excellence in Pharmaceutical care'. We discussed the myriad of opportunities emerging for pharmacists in Scotland but also addressed some of the challenges and concerns.


It was a very positive and most enjoyable chat. It was all the better for completely avoiding any talk of Brexit.

Mar 26, 201918:50
Hemant Patel on pharmacists doing everything except surgery
Mar 24, 201953:26
Meet the author: Cathy Geeson describes the relevance of the newly developed MOAT tool in practice
Mar 19, 201926:36
Claire Thompson on being a leading woman in science

Claire Thompson on being a leading woman in science

There is no doubt that Claire Thompson is a leading light in the pharmaceutical world. She was good enough to take time out from running her business, Agility Health Tech, to have a chat about where she has been and what her plans for the future are. We discussed Claire's role as a leading woman in science, sexism and her Northern Irish heritage.


Claire has more than 15 years’ experience in the Pharmaceutical Industry spanning the large multi-nationals GlaxoSmithKline and Pfizer, virtual and Contract Research Organisations. Having taken a range of therapeutic products through clinical Phases 1 to 3, she thrives on translating innovative technologies into healthcare products and shaping technical and organisational strategies. Exceptional communication is key in everything she does. Whether it is writing investor communications, technical and regulatory reports, Trade Press articles or talking at international conferences, Claire’s focus is on conveying a message in an impactful manner to the target audience.


Claire holds a degree in Biochemistry from the University of St. Andrews and a PhD from the School of Pharmacy, University of Nottingham. Claire also holds Honorary Senior Lecturer positions with University of Birmingham and University College London. She is Chief Scientist of the Academy of Pharmaceutical Sciences and plays a leading role in the Royal Pharmaceutical Society’s professional recognition programme.


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Mar 17, 201946:11
Ian Rudd on the new "Scottish pharmacotherapy service" and pharmacy in the Highlands
Mar 15, 201925:50
Emma Davies on bullying in pharmacy, Brexit and Johnny's lack of leadership training

Emma Davies on bullying in pharmacy, Brexit and Johnny's lack of leadership training

Emma Davies joined me on the podcast this week. We talked in depth about bullying in pharmacy, leadership and tried to avoid talking about Brexit.


Emma is an advanced Pharmacist Practitioner and has worked in pain management for around 12 years. She developed her interest in supported self-management whilst working in the Southampton Pain Service. Currently working in South Wales, Emma provides pain management clinics in primary care, working with GPs, pharmacists and the primary care teams. Emma also teaches at an undergraduate and postgraduate level, develops guidelines and educational materials and provides advice to the Welsh Government on pain management. Emma is currently studying for a PhD, examining trends in opioid prescribing and healthcare resource utilisation in Wales. In addition, she was recently appointed Chair of the Primary Care Pharmacy Association Pain Group. Emma is also on the Executive Committee of the Chronic Pain Policy Coalition – an all-party group which lobbies Westminster to improve the lives of people living with pain. 

Mar 12, 201954:26
Gregory Lawton on pharmacy technicians yesterday, today and tomorrow
Mar 09, 201932:40
PDA reveal early plans for outcome based community pharmacy pilot in Dudley

PDA reveal early plans for outcome based community pharmacy pilot in Dudley

The Pharmacists Defence Association (PDA), recently announced the organisation’s plan to test a new model for community pharmacy in Dudley later this year. The pilot is set to include eight to ten community pharmacies. The plan is for the model to produce an 'outcomes based' model for community pharmacy.


The PDA also announced a campaign to promote the role of the pharmacist and challenge some pre-conceived ideas about the perception of pharmacists.


Alima Batchelor, Head of Policy at the PDA was good enough to take some time to have a chat about these exciting new developments and also fill us in on some other areas of focus for the PDA.  


Alima Batchelor is the Head of Policy at the PDA and has spent the past 17 years working in primary care. Alima started her career in hospital pharmacy, spending her pre-registration year at Good Hope Hospital in Birmingham followed by a year at Ealing Hospital in London. Alima then returned to Birmingham and worked in community pharmacy for several years including stints at Lloyds Pharmacy and Boots. Alima spent 5 years at Sandwell General Hospital gaining experience in elderly care, theatres, ICU, TPN and cancer services before taking on several roles in primary care which culminated in four years as Head of Medicines for Birmingham South Central CCG.


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Feb 28, 201940:05
Podcast: CwPAMS - A unique project to fight back global antimicrobial resistance

Podcast: CwPAMS - A unique project to fight back global antimicrobial resistance

The Commonwealth Pharmacy Association have said they are very excited to announce the UK Department of Health and Social Care’s Fleming Fund will support 12 selected health partnerships’ antimicrobial stewardship initiatives to tackle antimicrobial resistance (AMR) in Ghana, Uganda, Tanzania, and Zambia.


The funding is being provided by the UK Department of Health and Social Care’s Fleming Fund as part of a £265 million commitment to support efforts to tackle AMR in low and middle-income countries. The fund aims to build capacity in AMR surveillance locally, nationally and globally and to implement systems for evidence-based antimicrobial use. Within this, the partnerships will particularly focus on promoting the rational use of antimicrobials, looking at how they can build capacity for informed antimicrobial prescribing using appropriate protocols, antimicrobial stewardship and surveillance of use – including through participation in the Global Point Prevalence Survey (Global PPS).


We were lucky to catch up with some of the team and volunteers during their initial recent training event.


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Feb 26, 201933:01
Professor Zaheer-Ud-Din Babar - How to write a pharmacy encyclopaedia

Professor Zaheer-Ud-Din Babar - How to write a pharmacy encyclopaedia

Professor Zaheer-Ud-Din Babar is a Professor in Medicines and Healthcare at the Department of Pharmacy, School of Applied Sciences at the University of Huddersfield. We were extremely proud to welcome him on to the podcast to discuss his remarkable new book which is an encyclopaedia of pharmacy.


Professor Babar is globally recognised for his research in pharmaceutical policy and practice, including quality use of medicines, clinical pharmacy practice, access to medicines and issues related to pharmacoeconomics. Previously he was the Head of Pharmacy Practice at School of Pharmacy, Faculty of Medical and Health Sciences, University of Auckland, New Zealand. A pharmacist by training and a PhD in pharmacy practice, Dr Babar is the recipient of the prestigious “Research Excellence Award” from the University of Auckland.


He has active research collaborations and linkages with the World’s leading Universities such as Boston University School of Public Health, Harvard Medical School, Austrian Health Institute, University of Auckland, Monash University and with the University of Sydney. He has published over 100 papers including in high impact journals such as PLoS Medicine and the Lancet Oncology. Dr Babar has acted as an advisor for World Health Organization, Health Action International, International Union Against Tuberculosis and Lung Disease, World Bank, International Pharmaceutical Federation (FIP) and for the Pharmaceutical Management Agency of New Zealand. His recent work also includes a number of high-quality books including "Economic evaluation of pharmacy services", ”Pharmaceutical prices in the 21st century”, and “ Pharmacy Practice Research Methods”. Published by Elsevier and Adis/Springer, the work is used in curriculum design, policy development and for referral all around the globe.


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Feb 20, 201920:37
Dr Lawrence 'LB' Brown - What is pharmacy like in America?

Dr Lawrence 'LB' Brown - What is pharmacy like in America?

FAPhA. Dr. Lawrence “LB” Brown is Associate Dean of Student and Academic Affairs and a Full Professor in the school of pharmacy, where he will be responsible for admissions, curriculum, and progression of students.


Prior to joining the School of Pharmacy’s Administrative team, he was an Associate Professor of Health Outcomes and Policy Research at the University of Tennessee College of Pharmacy in Memphis. There he served in various roles, including Vice-Chair of the Department of Pharmaceutical Sciences, Chair of the Health Outcomes and Policy Research Division, Director of Graduate Studies in Health Outcomes and Policy Research, and Director of the UT Center for Medication Therapy Management Center. He also served as the UT Health Science Center Faculty Senate President. He earned his PharmD degree at the University of the Pacific in 1999, and his PhD in Social and Administrative Pharmacy at the University of Minnesota in 2003.


He is a fellow, a former trustee, and former Speaker of the House of the American Pharmacists Association. He is currently elected to serve as President of the American Pharmacists Association in 2015. Dr Brown was selected the Pharmacy Student of the Year in 1999, by the California Pharmacists Association, a “Men of Excellence” awardee in 2010, by the Tri-State Defender, and a “Medallion of the Association” awardee in 2001, by the Hungarian Private Pharmacists Association.


Dr Brown’s career in pharmacy began as a U.S. Air Force pharmacy technician in 1985. After the Air Force, he worked in the Pharmacy Operations department as a pharmacy computer systems trainer and help desk tech for Kaiser Permanente Northern California. Since becoming a pharmacist, he has dedicated his career to the expansion of pharmacists’ roles within the health care system that improve patient health, and the improvement of patient’s perception of pharmacists. Dr Brown is an International Expert in the area of Medication Therapy Management (MTM). In addition to his work promoting the value of pharmacists provided MTM services throughout the United States, he has travelled to South Africa, the Philippines, Sweden, and Hungary to help pharmacists in those countries become better prepared to provide MTM services to their citizens. He has given over 30 invited presentations internationally and over 70 throughout the United States.


He was kind enough to take some time out to speak to us about his excellent career achievements and also a little about pharmacy in America. He is due to speak at the Pharmacist Defence Association conference on March 31st and good enough to give us a preview of his presentation.

Feb 16, 201918:43
Cathrine Edgeworth talks consultant pharmacists, aesthetics and CRPS

Cathrine Edgeworth talks consultant pharmacists, aesthetics and CRPS

Dr Cathrine Edgeworth is a consultant  clinical pharmacist with over 25 years NHS experience. She now runs her own aesthetics business. She is also heavily involved in the charity that supports chronic regional pain syndrome (CRPS).


We talked about the merits of being a consultant pharmacist and all things aesthetics.

Feb 08, 201931:55
Podcast: Mark Pitt - What is the point of the Pharmacist Defence Association Union?

Podcast: Mark Pitt - What is the point of the Pharmacist Defence Association Union?

We were extremely lucky to be joined by Mark Pitt the Director of Defence Services, PDA union. Mark spent 20 years working in community pharmacy progressing through various store/area management roles to a senior head office position for one of the pharmacy multiples. Mark joined the PDA union shortly after it was formed and also sits as a lay member for the Employment Tribunal Service.


We talked about what exactly the purpose of a union like the PDA union and then went on to discuss the relevant topics of the day, not least the current Boots ballot.

Feb 05, 201929:19
Podcast: Philip Galt on the opportunities for Scottish community pharmacy

Podcast: Philip Galt on the opportunities for Scottish community pharmacy

I had the pleasure of chatting to Superintendent pharmacist Philip Galt. Philip is managing Director of Lindsay and Gilmour community pharmacy chain and is also heavily involved in supporting the wider profession on a number of fronts. 


We chatted about the opportunities and challenges for Scottish community pharmacy. We also discussed the now stark difference between community pharmacy in England and Scotland. We failed miserably to avoid talking about clinical pharmacists and Brexit.


If you are interested to understand some of the positive developments in Scottish community pharmacy then this podcast is certainly for you.


Jan 31, 201932:52
Risk, dispensing errors, pharmacy and what we can learn from aviation
Jan 26, 201943:39
New Scottish community pharmacist independent prescribing course

New Scottish community pharmacist independent prescribing course

I took a trip to Robert Gordon University School of Pharmacy in Aberdeen earlier this week to chat to Trudi Mcintosh about the brand new community pharmacy independent prescribing course starting this January. Exciting times for community pharmacy in Scotland

Jan 26, 201938:44
Podcast: What is it like to be a pre-registration pharmacist in Scotland?

Podcast: What is it like to be a pre-registration pharmacist in Scotland?

 Josh Miller is a pre-registration pharmacist completing his training in Scotland. He was kind enough to have a blether about all things pharmacy. We covered life as a pre-reg, the new five-year university course and the views that Josh and his peers have about the profession. Always fun to catch up with Josh.

Jan 25, 201933:34
Pharmacy manager Amanda Smith describes knife attack

Pharmacy manager Amanda Smith describes knife attack

In a staggering act of bravery, pharmacy manager Amanda Smith and dispenser Denise Briscoe remained in the pharmacy which allowed staff members to flee the scene making sure no-one got hurt. They also waited with the attacker while he stole a small amount of cash and also some prescription drugs. 

Pharmacy manager Amanda Smith joined us on the podcast to tell us more about it. 

Jan 13, 201913:20
Podcast: Hospital pharmacy, non-clinical pharmacist snowflakes and bullying
Jan 12, 201936:12
Scottish minor ailments service study results announced

Scottish minor ailments service study results announced

 A new report commissioned by Community Pharmacy Scotland (CPS) demonstrates the popularity of the Minor Ailment Service (MAS) among patients, with close to 90% of participants rating the overall service 10 out of 10 for satisfaction and the overwhelming majority rating their experience of consultations as ‘Excellent’.

Jan 09, 201903:18
Podcast: What is it like to be a locum pharmacist in Scotland?

Podcast: What is it like to be a locum pharmacist in Scotland?

William Johnson is a community pharmacist locum working in Scotland. He was kind enough to take some time out to chat to us about the issues facing locum community pharmacists in Scotland.  

Jan 09, 201924:40
College of Mental Health Pharmacy partners with Pharmacy in Practice

College of Mental Health Pharmacy partners with Pharmacy in Practice

The College of Mental Health Pharmacy (CMHP) and Pharmacy in Practice have announced a partnership with the core aim of promoting the role of pharmacists in the care of patients suffering from mental health issues. The CMHP is a charity dedicated to advancing education in the practice of mental health pharmacy. They promote and disseminate research for the public benefit, in all aspects of the subject. The CMHP is a membership organisation. Although most of their members are pharmacists and pharmacy technicians, anyone with interest in mental health and medicines can become a member. The CMHP aims to ensure that people with mental health conditions receive the best medication for their individual needs. They want to help them to live as fulfilling lives as possible. Pharmaceutical care for people with mental health problems is improved by providing pharmacy team members with high-quality education and support about mental health conditions and their management. The partnership with Pharmacy in Practice will support these aims by delivering regular content for pharmacists across the UK on the pertinent issues of the day in mental health pharmacy.
Dec 30, 201804:02
Reliever inhaler overuse and how to find those high risk asthmatic patients in community pharmacy

Reliever inhaler overuse and how to find those high risk asthmatic patients in community pharmacy

Reliever inhaler overuse and how to find those high risk asthmatic patients in community pharmacy
Dec 23, 201809:43
Brexit shambles, drug shortages and the role pharmacists can play

Brexit shambles, drug shortages and the role pharmacists can play

Brexit shambles, drug shortages and the role pharmacists can play
Dec 20, 201807:26
Award winning Knights Pharmacy talk to PIP

Award winning Knights Pharmacy talk to PIP

The team at Knights Pharmacy won an award recently for their work raising awareness of pancreatic cancer. Today we chatted about how community pharmacy is central to this important work.
Dec 19, 201807:00
Pharmacy in Practice podcast launch... 🚀

Pharmacy in Practice podcast launch... 🚀

Pharmacy in Practice podcast launch... 🚀
Dec 18, 201801:06