Cap & Gown

In this episode, Rachel and Matt discuss the practice of 'mind-wandering', where we allow our minds to drift away from the task at hand to explore new possibilities and generate unique ideas. Tune in as they highlight the significance of mind wandering and provide examples of how to get unplugged from daily distractions. Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt offer some tips for rescuing our attention from the distractions of day-to-day life. Tune in as they crack the code on balancing rest, long-form literature, and digital media consumption to protect the energy you need for prolonged focus and deep thinking.   Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/ #highereducation #higheredpodcast #studentsuccess #focus

In this episode, Rachel and Matt discuss insights from Johann Hari's book 'Stolen Focus', and dig into the factors behind our daily distractions. Tune in as they offer practical advice on how to gain clarity and depth in our work and relationships. Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/   #highereducation #higheredpodcast #studentsuccess #focus

In this episode, Rachel is joined by Rebekah Green, Director of Client Support at Pharos Resources, to discuss insights from her multifaceted career in higher ed. Tune in as they explore her expertise in cross-departmental collaboration and eliminating campus silos.   Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/   #highereducation #higheredpodcast #studentsuccess #collaboration

In this episode, Rachel and Matt explore the opportunities and challenges facing higher ed with the rise of AI tools like ChatGPT. Tune in as they take a deep dive on Artificial Intelligence and discuss the ways it will shape the future of teaching, learning, and student success. Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel kicks off a new year of Cap & Gown and reminds us of the important role “joy” has in our work, home, and rest. Tune in as she offers insight and encouragement for higher ed professionals to pursue a sustainable sense of joy in each facet of life.  Watch or listen to Cap & Gown on YouTube, Apple Podcasts, Spotify, and more: https://pharosresources.com/cap-gown-mission-first/  

In this episode, Rachel and Matt take a look at the most engaging topics from this past year. Tune in as they reflect on lessons from 2022 and bring the semester to a close with a refreshing recap. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt explore the aspects of culture that impact the value of a student's experience on your campus. Tune in to learn how you can build an institutional culture that delivers on the promise of student success.   Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt walk through a counseling framework for helping others grow through relationship. Tune in to learn how you can impact student development through connection and encouragement.   Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt discuss an approach to student conduct that seeks to support student success from a holistic perspective. Tune in as they break down the philosophy, language, and workflow you can use to transform a student's journey.   Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel Phillips-Buck is joined by Dr. Sherry Woosley, Dr. Thomas Bruick, and Jason K. Wallace, Ph.D. as they present the findings on their SACSA/Skyfactor survey of student affairs professionals. Tune in as they explore the experiences over the past 2 years, the stressors and needs, and how to address some of the uncertainty about the future of the profession. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt discuss the challenging reality of being a mentor. Tune in as they share personal anecdotes and practical advice on how you and your colleagues can work collectively to guide students through their journey. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/ Follow along with Rachel's Frito Pie Presentation: https://ln5.sync.com/dl/30e4c1080/zmjk5jew-eb4ctz22-vakabm96-tdn8yjfm

In this episode, we discuss some tested and proven methods for creating a community-based learning atmosphere. Tune in as Rachel and Matt break down the most impactful ways to help your students receive a relationship-rich education. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel explores the factors of a campus culture where touchpoint relationships can flourish. Tune in as she breaks down five core values for supporting student success.   Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt discuss the challenge of navigating Impostor Syndrome. Tune in to learn how you can help your students build confidence and a sense of belonging on your campus.  Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt celebrate the beginning of a new academic year and launch into a new season of Cap & Gown. Tune in as they discuss how to welcome new students into community and start this semester off strong. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Dr. Joretta Nelson from Credo returns to discuss the future of the Moving the Needle project. Tune in to learn how the partnership of Pharos & Credo will impact student success on campuses across the nation. Learn more about Moving the Needle: https://www.credohighered.com/services/moving-the-needle https://go.credohighered.com/https/go.credohighered.com/mtn-collateral-download-brochure-guide-2019?hsCtaTracking=70868191-1ed0-4301-9328-98d2e5ab931d%7C541c510f-56b3-404b-9b24-026ff1c19444 Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Anthony joins Rachel to discuss the challenge of creative leadership. Tune in to learn about crafting an environment that encourages creative problem-solving on your campus. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Anthony Melchiorri returns to discuss leadership and striving for excellence in higher education. Tune in to learn more about delivering well-defined and reliable student support on your campus. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Dr. Sherry Woosley joins Rachel to discuss the importance of reminding ourselves of the meaning behind our work in higher education. Tune in for an encouraging conversation on staying engaged and leaning into purpose. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Dr. Joretta Nelson from Credo joins Rachel to continue the discussion on building an environment that allows your whole team to thrive. Tune in to hear insights on how you can lead collaborative work for the benefit of your student success outcomes. Learn more about Moving the Needle: https://www.credohighered.com/services/moving-the-needle https://go.credohighered.com/https/go.credohighered.com/mtn-collateral-download-brochure-guide-2019?hsCtaTracking=70868191-1ed0-4301-9328-98d2e5ab931d%7C541c510f-56b3-404b-9b24-026ff1c19444 Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt discuss the rewarding journey of building relationships through vulnerability. Tune in to learn how being transparent creates opportunities for genuine connection. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Dr. Sherry Woosley from Macmillan Learning joins Rachel to continue the discussion on building healthy culture in our organizations. Tune in to learn how we can create a secure environment where our students can learn and grow.   Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Matt and Rachel share insights on building a belonging-centered culture. Tune in to learn how highlighting the value of the individual creates a stronger sense of connectedness. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel Phillips-Buck is joined by Rachel Elam, Director of Client Support at Pharos Resources. Tune in as they discuss insights from Rachel's career in higher ed and how they can be applied to the pursuit of fulfilling vocation. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt are joined by Bradon Owens, Director of Operations at Pharos Resources. Tune in as they discuss lessons and insights from Bradon's career in higher ed. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel Phillips-Buck and Matt Boisvert talk through the significance of building and communicating a vision for your institution. Tune in to learn how to build buy-in and bring your most imaginative goals within reach.   Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel Phillips-Buck and Dr. Sherry Woosley identify career shock factors and explore how they are similar to students' academic shock factors. Tune in to learn how you can prepare your organization to leverage the power of community during unexpected hardship. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt continue the discussion on change and thriving. Tune in to learn about building effective teams to combat complacency and burnout while creating change that lasts. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt introduce the theme for 2022: Change. Tune in to hear how embracing change can help us get out of survival mode and begin thriving. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt close out the first year of Cap & Gown with a giveaway to say thanks to the listeners! Tune in to hear about all of the special prizes and learn how you gain entries! Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt discuss the evolution of student success and retention and the failure of most technologies to keep up. Tune in as they highlight the importance of eliminating silos to identify issues and craft complete solutions for student support.  Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt discuss the importance of Major and Career planning with special emphasis on how you can guide students to choose and confirm a major. Tune in for insights on building effective career development programs and facilitating success beyond graduation. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

Pharos Resources is pleased to announce the first recipient of our Anchor Athlete sponsorship, Jessica Angelo. Tune in as Rachel and Jessica talk about Jessica's experience as an athlete and her contribution to her team even as she suffered some significant physical challenges.  Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Dr. Sherry Woosley joins Rachel to talk about the most relevant and timely challenges facing colleges, faculty, staff and students in light of the looming spring semester.  Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel unpacks the ebb and flow of the academic year and talks through how you can use your expertise to guide your students towards success. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Anthony talk about the antidote to burnout and demoralization: making meaning of your life. Tune in as they discuss ways to find purpose in the highs and lows of day-to-day living. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Matt and Rachel dive into the Gallup-Purdue Index for measuring student outcomes. Tune in as they highlight the 6 most important things a college can provide that will increase students' long-term wellbeing. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel Phillips-Buck and Anthony Melchiorri discuss the life-long generational impact of learning. Tune in as they examine the enduring value of the college experience.   Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Anthony discuss the importance of student academic and social involvement and the way it leads to a sense of belonging. Tune in as they provide useful insights for facilitating transformative experiences in higher education. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Dr. Sherry Woosley joins Rachel for another installment in our series on Tinto's Conditions. Tune in as they discuss how to provide appropriate, powerful feedback to facilitate student success. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Anthony dig deeper into Tinto's Conditions for Student Success. Tune in as they discuss how to provide academic, social, and financial support for your students so they can be successful in college. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Matt and Rachel explore the second of Tinto's Conditions for Student Success: Expectations. Tune in as they talk about growth mindset and how to influence students' vision of what they can accomplish. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Matt and Rachel explore the first of Tinto's Conditions for Student Success: Commitment. Tune in as they talk about how to identify the indicators of your institution's commitment to its promise. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt introduce our new fall series exploring the six institutional conditions that have been shown to have an impact on student success. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Anthony share some words of wisdom about sticking to your values and avoiding burnout. Be encouraged: You will make a meaningful impact on your students!   Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel talks about the state of the union in higher education and how important it is to focus on things you can control for the sake of your mental health. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode Rachel and Anthony discuss the challenges and exciting initiatives that face us in the fall of 2021. Tune in as we talk about ways to prepare mentally for the upcoming semester.   Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel Phillips-Buck and Anthony Melchiorri discuss the last step in Kintsugi. Tune in as we talk about how our work in higher education has taken on a new form since March 2020 and how important it is that we honor our core characteristics. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Matt highlight the power of developing predicted interventions for your campus and the impact that planned, intrusive guidance can have on your students. Tune in as they showcase the best strategies developed by Pharos, PathLIGHT, and our supportive technology.  Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Anthony discuss the next step in Kintsugi. Tune in to learn how investing in being centered and concentrated in every thought, move, word, and action will allow you to realize greater success for yourself and your students. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode,  Matt and Rachel talk about mental health and meeting the needs of the community. As you are preparing for your Fall 2021 start, tune in as we consider how you can approach the issues on the horizon for your students and staff. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In the "Rhythm of the Academic Year," we are at a time in the year where we take a minute to reflect and reconcile the past two semesters. In this episode, Rachel and Anthony move through the steps of "wait": remove, breathe, pause, clean, and rest. You are sure to receive encouragement about the year to come! Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Matt and Shawna break down a presentation from Rachel on The Art of Community. Tune in to hear proven strategies for creating a strong culture and learn how you can build a deeper sense of community on your campus.  Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel and Anthony discuss how higher ed institutions can prepare for the future by investing in community, crafting sustainable solutions, and more. Tune in to learn what should be the next steps for your school as students return to campuses and classrooms in the fall. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

Holly Edwards, Associate Dean of Students at Hardin-Simmons University, joins Rachel Phillips-Buck to talk about her emphasis on building relationships to improve student outcomes during the Bridging the Gap: Golden Repair conference session entitled Creating and Maximizing a Success Coaching Team. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode, Rachel is joined by Shawna Nehl, Director of Client Development at Pharos Resources. Shawna is a former student-athlete and served as an assistant volleyball coach while pursuing her graduate degree. Tune in as they discuss and share insights about the experiences of student-athletes and how they can be better served at higher ed institutions. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In this episode of Cap & Gown, we talk about the first step of Kintsugi: Embracing the Broken. Over the past year, “traditional” higher education has experienced significant challenges, broken processes, and new pressures. Rachel Phillips-Buck and Anthony Melchiorri challenge you to embrace what is broken, honor yourself, choose the repairs, and imagine the future. This episode will help equip you for a golden repair of your institutional systems and practices.  Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

What are the enrollment/student success implications of no required ACT, expansive waitlists, early decisions, freshmen yield uncertainty and the use of financial aid for the fall? Join us to get all your questions answered by Tim Fuller, an enrollment professional with over 25 years of experience!   Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/ Find more about Tim Fuller and Fuller Higher Ed Solutions here: https://fullerhes.com/

The experiences of 2020 broke many traditional higher education processes, but we can look beyond the hardship to see opportunities for meaningful change. Rachel Phillips-Buck and Anthony Melchorri consider processes and strategies, identify pressure points, and imagine innovations that will comprise a golden repair of our institutional systems and practices.  Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

Pharos Resources president Matt Boisvert and Rachel Phillips-Buck, VP for Student Success discuss the importance of understanding the voice of the student during the COVID-19 pandemic and building connected systems with a foundation of empathy. Watch or listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

Pharos Resources president Matt Boisvert, Rachel Phillips-Buck, VP for Student Success, and hospitality expert Anthony Melchiorri discuss learning to use the "Six Thinking Hats" to anticipate potential pitfalls and cultivate new ideas for student engagement, development, and success. Listen to past episodes and sign up for weekly Zoom invites here: https://pharosresources.com/cap-gown-mission-first/

In the final installment of our "Sense of Belonging" series, join Matt Boisvert, Rachel Phillips-Buck, and analytics and research expert Dr. Sherry Woosley from Macmillan Learning as they discuss the literature and the data around the construct of Sense of Belonging and the ways it impacts student success and retention.   Get Connected!   Follow us on LinkedIn: https://www.linkedin.com/company/pharosresources   Join the discussion live on Zoom every Tuesday at 2pm CT: https://us02web.zoom.us/webinar/register/WN_DaeYjnsPRLGPw-royNufEA   Subscribe to our YouTube Channel: bit.ly/PharosYouTubeVideos   Listen to the podcast on Apple Podcasts, Spotify, and more: anchor.fm/pharosresources

Rachel and Anthony continue the discussion about Sense of Belonging and solving systemic problems with upstream solutions.   Connect with us on LinkedIn: https://www.linkedin.com/company/pharosresources  Listen to the podcast on Spotify, Anchor, and more: https://anchor.fm/pharosresources

Special guest Kendra Unamba joins Rachel and Matt as they continue the discussion about Sense of Belonging and its importance in higher education. Catch the live stream of the Cap & Gown Podcast on the Pharos Resources YouTube channel on Tuesdays at 2pm CT.   Connect with us on LinkedIn: https://www.linkedin.com/company/pharosresources Listen to the podcast on Spotify, Anchor, and more: https://anchor.fm/pharosresources

So much has changed on campus since last year at this time. Students are struggling with a sense of belonging and a lack of academic vision. Please join Rachel Phillips-Buck, VP for Student Success, and Anthony Melchorri as they discuss the ways you can assess "Sense of Belonging" and adapt your language, posture, interactions, and programs to create a better sense of trust, assurance, and vision of success for your students.   Connect with us on LinkedIn: https://www.linkedin.com/company/pharosresources Listen to the podcast on Spotify, Anchor, and more: https://anchor.fm/pharosresources

Listen to the premiere episode of Cap & Gown, a new podcast for higher education presented by Pharos Resources. Join Rachel Phillips-Buck and Matt Boisvert as they discuss topics surrounding student engagement, success, and retention! Catch the live stream on the Pharos Resources YouTube channel on Tuesdays at 2pm CT.

COVID has revealed significant systemic equity issues in Higher Education as students were removed from the facilities, technology, resources, and communities that were put in place to help them succeed. The realization and acknowledgment that this has impacted some of our most vulnerable students led Pharos Resources to create The Summit Initiative in order to address closing the equity gap. Please join Rachel Phillips-Buck, VP for Student Success and Anthony Melchiorri as they discuss the equity gap problem and explore some powerful solutions.

COVID has helped to uncover the truth of your team’s dynamic. This professional development webinar will give you the resources you need to assess and improve your team interactions and in turn impact your students’ successes. This is an excellent opportunity to invite your colleagues and partners to this essential team building conversation. Please listen to Anthony Melchiorri and Rachel Phillips-Buck as they provide practical tools and tips that you can use to create and reinforce a strong team dynamic.

The first Thanksgiving happened after a long year of hardship and challenges. Listen as Rachel Phillips-Buck and Anthony Melchiorri as they talk about how to use this Thanksgiving to refresh our mindset and commit to an outpouring of gratitude for all the good in our work, community, and lives.

As Thanksgiving approaches and you prepare to send your students home, it is vital to invest in students' engagement and their commitment to your institution over the winter months. Listen as we offer you specific tips to improve your connection with your students during the long winter apart.

For many of us, the next major milestone in this COVID semester will come at Thanksgiving break, where institutions of higher education will be making changes to their in-person/hybrid/online delivery of classes. As we move towards the possibility of a more distanced and dispersed community in November, the importance of connecting campus silos, organizing student services, and communicating well with each other is being brought to the forefront.   Listen as Rachel Phillips-Buck and Anthony Melchiorri talk about how to plan and overcome these challenges, using technology to support your students, collaborate across campus and deliver on the promise of student success.

As the current realities of higher education are changing, many of us find ourselves facing challenges that we do not feel prepared for. Listen as Rachel Phillips-Buck and Anthony Melchiorri talk about “mile 18” of this COVID marathon and explore the values, motivations and perspectives that are influencing our success. Learn how to invest in yourself to improve student engagement outcomes.

We've entered a period where the real-time impact and results of your planning becomes clear. As the successes and challenges of the semester are revealed, there will be many adjustments that need to be made throughout the coming months. Listen to our VP for Student Success, Rachel Phillips-Buck and hospitality expert Anthony Melchiorri discuss how to realistically analyze and adjust your plan for maximum success.

It is incredibly important to find your most at-risk student populations to provide them the support and care they need. Because of the pandemic and the new way campus life and instruction is delivered, this group will most likely look very different from what it has in the past.  Listen to Rachel Phillips-Buck, Macmillan Learning's Sherry Woosley, and hospitality expert Anthony Melchiorri explore strategies to identify, support and retain your most at-risk population.

Moving towards the 2020 fall semester, Higher Education professionals are working to make decisions about how to keep students, staff, and faculty safe while delivering on the promise of a connected community.  Listen as Rachel Phillips-Buck and Anthony Melchiorri discuss: 1) How to anticipate your students’ mental and physical health needs, 2) How to design your spaces, technology, and services to best support your students and 3) How to use the power of prediction to manage expectations and experiences.

Anthony and Rachel address leadership, representing the voice of the student, helping the students who need it most, and articulating the “why” behind student development.

Rachel Phillips-Buck hosts Anthony Melchiorri, an industry expert in service culture, crafting memorable experiences and creating clean and safe spaces. Anthony is genuine and unapologetic in his pursuit of excellence. They will talk about what's next for higher education and detail best practices for making your campus safe for an in-person fall start.