Running Great Stores
By Rachel Williamson
Running Great StoresNov 11, 2022
Winning At Retail this Holiday: District Manager's Guide to Success
James is a successful multi-unit leader who has spent time working for some of the most iconic brands like The Gap, Pottery Barn, Banana Republic, Lenscrafters and others. He even spent time working with me at Running Great Stores!
You are going to love his perspective on how to create a successful holiday season for both your team and your customers. His positivity is contagious and his tips are easy to implement. I know you will love hearing Jim's ideas and be excited to take them back to create a winning holiday season!
Enjoy the listen!
p.s. To get a recap of the podcast, visit runninggreatstores.com and click on the Knowledge Center and then Podcasts!
Formula for Success (from a Store Manager’s POV) with Brandon Simpauco
He is a hands-on leader and passionate Store Manager with a consistent track record of driving top line sales, recruiting talent and building high performance selling teams.
Everyone is going to take something away from this podcast! Brandon is amazing.
Enjoy the listen!
S04E28: Winning at Retail in a Post-Pandemic World with Scott Kerby
Scott Kerby is today's guest. He is currently the Head of Retail for Sephora Canada. Scott has spent his career building leadership teams focused on winning at the retail fundamentals knowing retail is a game of inches and not miles. He lives by the principle that if you run a fleet like you run a one store business, you will always win.
Enjoy the listen and don't forget to share the Running Great Stores podcast with friends, family and colleagues who love retail as much as we do!
S04E26: Inspiring & Leading your Retail Team with Cassie Kane
Welcome to our 4th Season of the Running Great Stores Podcast where we talk all retail all the time. We are kicking off our 4th season with Cassie Kane, owner and principal consultant for Kane Learning, a boutique consulting firm that partners with companies to create and implement talent development and learning solutions. She has a passion for helping companies create practical, meaningful and fun learning that teams can easily apply on the job, positively impacting their results.
In today's episode, Cassie will be talking about the power of investing in today's retail leaders. The way District and Store Managers show up and. how they lead their team has an impact on team members and customers! She will share some of the key skills required that leaders need now...empathy, effective communication and resilience.
Enjoy the listen!
S4 E27: STOP STANDING STILL with Kendra Vuticevski
If you love retail, you will love today's episode! Kendra shares her story and how she is building multi-million dollar businesses from her cell phone. As a former corporate executive of over 15 years and someone who recently served on the Board of Directors for a local non-profit, Kendra knows great strategy, teamwork, and solid operations.
With five years of Network Marketing experience under her belt, Kendra spent the last two focused on building a business in the profession.“It was after a rare medical diagnosis of my mom, that I realized I wanted to be more present at home with my family” she adds.
Taking her goal seriously in 2020, Kendra developed a team of leaders to $2.5 Million in sales in just 12-months. Not only is she proud of that achievement, but seeing her leaders recognized, winning incentive trips, bonuses, and awards, many for the first time in their career – is a hugely rewarding accomplishment.
Kendra loves being a professional encourager and global business builder, from the freedom of her cell phone.
Kendra Vuticevski and her husband love to travel with their two boys. They love watching their boys play sports and they’re an active family in their community.
I know you will LOVE this conversation~Enjoy the listen.
IT'S NOT THE STORES, IT'S THE STAFF...Why Retail Store Teams will Become the Social Sellers with Tristan Rogers
In this podcast, Tristan Rogers, CEO of Concrete Platform, shares his perspective on the future of stores and store operations...but not through the lens of everyone else. Listen to his unique perspective (& fantastic British accent) on how Gen Z is shaping the future of retail. Tristan brings his knowledge and authentic point of view on what retailers and landlords alike must do to make it in the post-covid world.
Enjoy the listen and share it with your friends and colleagues!
Reaching your Leadership Potential with Scott Galloway
In today's episode, Scott Galloway of Galloway Resource Partners talks to us about how to reach our leadership potential. He shares 5 important steps we all need to take. While it isn't easy, the steps are simple. It is really about becoming intentional about our own leadership. It's a 'can't miss' episode!
Scott and his team connect People to the Talent and Resources they need. As a trusted advisor, they come alongside businesses and business leaders wtih coaching, consulting and talent acquisition to play offense and grow your business! www.gallowayresourcepartners.com
Power of Connections with Melissa Latham
Melissa Latham has spent her entire career working in retail, from key holder to head of stores for multi-billion dollar companies. When she experienced her second position elimination, she decided to pivot to a different career while still doing what she loves most...supporting people who work in retail. She started her executive search firm, Global Recruiters Lowcountry to do just that.
In today's podcast, Melissa shares the three things that have contributed to her career success. If you work in retail or are a people leader, this podcast has something for you.
Enjoy the listen,
Navigating Career, Business and Life with Meghan Houle
Meghan is offering a free consultation for anyone who wants to learn more! Visit www.meghanhoule.com for more information!
Enjoy the listen,
Keeping the Retail Pride Going with Ron Thurston
Ron Thurston loves retail. And he's proud of it. Ron has led the retail teams for some of America's most prominent brands, inspired thousands of store employees, and traveled relentlessly across the country to sit and listen to what they have to say.
From a part-time sales associate to a vice president of stores, Ron has put in the hard work that a retail career requires and wrote a wonderful book called Retail Pride to share what he has learned along the way.
In today's episode, Ron shares his foundational principles for Leadership. If you work in retail, whether "leader" is part of your title or not, this episode is for you.
You are going to love his passion for retail and all of us who work in this remarkable industry. Enjoy the listen!
Get Hired SOON with Meghan Houle
If you have been recently impacted by the retail bankruptcies that have erupted amidst the COVID pandemic, you need to listen to this podcast. Meghan provides easy to implement tips on how to make a great impression during interviews; drop your ego and embrace new skills that will build your path to a dream job! Listen to her describe how to be fearless as you connect with the right network of people in your industry!
Enjoy the listen!
Popup-Pros Retail with Shannon Kruse
S02E18: The Positive Effect with April Sabral
Stop what you are doing and listen to this podcast! April is ah-mazing! April Sabral has spent over 25 years in various sales and operations roles. She has now taken her knowledge and passion for people and retail and created retailu, an online learning retail leadership development company. April has a new book coming out called The Positive Effect. I know you are going to love April. After you listen to this podcast, head over to retailu.ca to find content to strengthen and develop yourself. Enjoy the listen!
If you are enjoying the Running Great Stores podcasts, please share them with your friends!
Turn Inventory Overwhelm into Profit
This podcast features Darlene Y Mitchell, an Inventory Management retail executive who helps boutique and brand owners turn inventory overwhelm into profit and cash flow. In the first few minutes of this podcast, you will feel Darlene’s love for retail and her passion to help retail owners be successful. While Darlene owns her own consulting firm, she has also joined DeAnna McIntosh in starting Retailing Evolved, a social network, business strategy team, learning platform and business accelerator all rolled into one. This is a subscription based model that provides varying levels of support for your business. You decide what you need! So cool. If you are “IN IT TO WIN IT”, contact Darlene on Instagram @darlene_y_mitchell. I know you will love this podcast. Enjoy the listen! Rachel
Passion for Fashion with DeAnna McIntosh
In this podcast, DeAnna McIntosh shares her passion for fashion and working alongside boutique retailers to help them navigate this rapidly changing retail environment. Both of her companies, The Affinity Group International and Retailing Evolved have put small retailers front and center, giving them the tools that historically, only the big retailers have had access to! This podcast will inspire you to learn more about DeAnna and how she guides brands to maximize their capabilities. If you are in it to win it, contact DeAnna on Instagram @retailingevolved! Enjoy the listen!
Life of a Store Manager: Cody Stockton (Le Creuset)
COVID 19 closed virtually every non-essential retail store in the world for the first time that many of us can recall. Store teams were furloughed in many instances and when stores reopened, leaders like Cody Stockton were determined to come back with a vengeance and be there for their customers, no matter what that looked like. Cody is a store manager with Le Creuset in Orlando, Florida. I love his determination to keep his team and his customers safe while creating unparalleled customer experiences. His commitment to "make the uncomfortable, comfortable" is inspiring. During this podcast, Cody shares how he is successfully navigating brick and mortar retail during this "re-entry" phase of COVID.
Winning with 4 Types of Customers
John Hanson is a CX (Customer Experience) guru and has written a book called WOW Your Customers, 7 Ways to World-Class Service. In today’s podcast, John shares the 4 different types of customers and the importance of each. Now you might be saying to yourself, 4 types of customers? I know about the internal customer and the external customer. Who are these other two? You will need to listen to this podcast to find out. After 34 years serving customers, this even shifted my thinking!
Whether you are in retail or work with customers in a different industry, this podcast will benefit you. If you enjoy the podcast, please head over to iTunes and leave a review. Share with friends, family and colleagues too! Visit my website, www.runninggreatstores.com to learn more about my company and listen to all my podcasts right from my site or on your favorite podcast platform. Thank you!
Becco and Retail: A Match Made in Heaven
Keys to Building Trust and Empathy with your Customers
Saira Sethi is a delightful guest who shares her retail expertise in how to create trust and empathy with your retail customers and associates. You will want to listen to this with a pen and paper in hand as her tips for elevating your team’s skill with customers will be easy to implement resulting in elevating the customer experience in your store. Enjoy the listen!
A Coronavirus Conversation: The Retail Industry Impact
Life of a Store Manager with Megan Bibeau
Welcome to the third in the series called Life of a Store Manager. In today’s podcast, I am interviewing Megan Bibeau who is a District Training Store Manager for Piercing Pagoda, a division of Signet Jewelers. You will love hearing directly from Megan how she moved from a retail sales associate to a Store Manager in 5 years! Megan is bright and passionate about retail, her team and delivering unforgettable customer experiences. You will love this podcast! Enjoy the listen!
Life of a Store Manager with Krystal Davis
Welcome to the second in the series called Life of a Store Manager. In today’s podcast, I am interviewing Krystal Davis, Store Manager for Justice in Virginia. Krystal shares her passion for retail, creating a strong culture inside her store which delivers remarkable experiences for both her associates and customers. Enjoy the listen!
Life of a Store Manager with Hugh Linn
Passion for Recruiting and Training
Live and Love Retail
A Passion for the Customer
Franco D’Ambrosio is the Leader of the ascena Retail Group Service Desk Experience and has set the Gold Standard for service delivery. He ensures over 4000 stores receive A+ service every day. In this podcast, Franco shares his passion and secret to creating remarkable experiences. It is a can’t miss episode.
Conversion, The Last Great Retail Metric
Labor Scheduling: How to increase sales based on Scheduling Effectiveness
Creating a store schedule is something managers do every week, almost without thinking about it. In today’s podcast, we delve into the impact of effective scheduling on sales results. There is compelling data that shows with the execution of three simple action steps, managers will have the right people at the right time with the right skills resulting in strong financial results. Likewise, ignoring these steps will almost guarantee a miss in your sales target.