The RocketMSP Podcast

Steve interviews Ian Alexander, Channel Chief for Syncro.

The conversation focused on the work that was being done to modernize the user interface (UI) of the Syncro platform. The goal is to reduce the number of clicks that users need to do to accomplish their workflows. 

Check out Syncro using Steve's referral link and get $500 when you become a partner:

https://refer.syncromsp.com/l/1STEV61/

Steve interviews Josh from Bifrost Cloud.

Bifrost Cloud is a distributed cloud object storage platform that is S3 compatible. Instead of having all of the data stored in one data center, it works by having customers send a gateway object which is broken up into 80 chunks, encrypted and distributed among 20,000 storage providers worldwide. As long as 30 of the 80 chunks are up and running, the data is fully recoverable and self-healing. S3 storage is becoming more popular thanks to platforms like MSP 360 and Backup Commander.

(0:00:01) Conversation with Josh from BifrostCloud: Enabling MSPs to Compete with the 800 Pound Gorillas
(0:03:33) Potential of Chat GPT and Text-Based Games
(0:05:15) ifrost Cloud Object Storage
(0:09:32) Data Storage and Pricing
(0:15:43) Durability, Uptime, and Admin Interface Demo
(0:20:05) User Base Permissions, Access Keys, and Contract Requirements
(0:22:12) Reseller Agreement Terms and Features in Development
(0:24:53) Geofencing and Data Sovereignty Compliance for Eraser Code
(0:27:09) Data Sovereignty Compliance in Cloud Storage Networks

We meet with Jeremy Oaks, the founder of Automation Theory, to discuss the reverse proxy service they offer for in-house ConnectWise Automate servers.  

Jeremy is passionate about all things technology, specifically in developing creative solutions. He received his bachelor's degree in Computer Science from the University of Wisconsin-Superior and is also a certified MySQL DBA and penetration tester.

Tim Bowers is the CEO of Halo PSA. We talk about the product and why they have a 10-user minimum for new customers.

The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP.

Support the Podcast
https://anchor.fm/rocketmsp

Join RocketMSP
https://rocketmsp.io

FREE RESOURCES

MSP Comparison Chart
https://rocketmsp.io/#section-52-8   

FOLLOW US

YouTube
https://www.youtube.com/rocketmsp?sub_confirmation=1

LinkedIn
https://linkedin.com/in/stevetaylorit

I'm joined by Bruce McCully and ask him the right questions to find out where you should begin to sell a new security-focused MSP solution stack. We also discuss what tools he would use if he were to start an MSP today. 

Trevor Hough has been the product manager at several successful companies like Duo and Symantec. Currently the CEO and co-founder, he's working to build Yottled into the easiest to use scheduling, invoicing, and management software for your business.

Learn about John Petrozzelli's work on the Boston Marathon bombing that took place on April 15, 2013 as he ran forensics analysis on devices owned by the bombers.

Shiva Maharaj and Brian Weiss join Steve Taylor to discuss how they've grown and scaled their MSPs successfully—and what not to do!

Okay, so you heard the news on Monday. Kaseya announced they're acquiring Datto. This is the recording of our live conversation I had that day with folks like Shiva Maharaj, Matt Lee, and Dom Kirby. I've cleaned up the audio for you to enjoy. Please note: there's a part near the end where Matt can't be heard—I sacrificed his audio because of some loud banging noises coming across one of the mics.

Search Engine Optimization, or SEO for short, is often misunderstood and overlooked when it comes to building a website. We're going to discuss some of the ways to enhance your company's website to make it more likely to show up on page one of Google.

Welcome to The RocketMSP Podcast. I'm your host, Steve Taylor. The following is an interview with Liam Downward, CEO and Co-Founder of Cyrisma, a cyber risk management platform for MSPs.

This podcast was scheduled to be released on Monday, March 7th, however I can't in good conscience sit on this episode another day while the MSP channel feels such unrest with Russian activity in Ukraine. This conversation is about choosing a set of cybersecurity controls—we picked CIS Controls on the podcast—and understanding how to deploy them.

Now more than ever we have a need to be hyper-aware of the position and risk of not just our clients' infrastructure but also our own. I can't stress the importance of building out a comprehensive cybersecurity strategy and then implementing it.

If you haven't yet taken cybersecurity seriously, please take the first step by listening to this entire episode and putting together a plan. Without further ado, please enjoy the interview.

I invited Vince Crisler, former CISO to the White House, back on the show to dig deeper into the Dark Cubed platform that he and his team have developed.

If your cybersecurity game hasn't changed much since 2011 then it's time for you to start making some changes. 

Have you been thinking to yourself, "I'd love to start a podcast!" Well this... erm... podcast is for you! Well, the episode that is. I interviewed Nash from PodcastMate to chat about what it takes to make a truly great podcast. 

Vince Crisler has more than 20 years of IT and cyber security leadership within the Department of Defense, Department of Homeland Security, federal civilian government, and private sector.  A former White House CISO, he is the CEO and Founder of Dark Cubed, a cyber security product company brining effective and affordable cyber security to the SMB community through its MSP/MSSP partner network.  Vince is a member of the IT Security Executive Council for CompTIA, the Executive Committee for the CompTIA ISAO, and a member of Embry-Riddle Aeronautical University's Worldwide Industry Advisory Board.

Vince Crisler has more than 20 years of IT and cyber security leadership within the Department of Defense, Department of Homeland Security, federal civilian government, and private sector.  A former White House CISO, he is the CEO and Founder of Dark Cubed, a cyber security product company brining effective and affordable cyber security to the SMB community through its MSP/MSSP partner network.  Vince is a member of the IT Security Executive Council for CompTIA, the Executive Committee for the CompTIA ISAO, and a member of Embry-Riddle Aeronautical University's Worldwide Industry Advisory Board.

Vince Crisler has more than 20 years of IT and cyber security leadership within the Department of Defense, Department of Homeland Security, federal civilian government, and private sector.  A former White House CISO, he is the CEO and Founder of Dark Cubed, a cyber security product company brining effective and affordable cyber security to the SMB community through its MSP/MSSP partner network.  Vince is a member of the IT Security Executive Council for CompTIA, the Executive Committee for the CompTIA ISAO, and a member of Embry-Riddle Aeronautical University's Worldwide Industry Advisory Board.

Vince Crisler has more than 20 years of IT and cyber security leadership within the Department of Defense, Department of Homeland Security, federal civilian government, and private sector.  A former White House CISO, he is the CEO and Founder of Dark Cubed, a cyber security product company brining effective and affordable cyber security to the SMB community through its MSP/MSSP partner network.  Vince is a member of the IT Security Executive Council for CompTIA, the Executive Committee for the CompTIA ISAO, and a member of Embry-Riddle Aeronautical University's Worldwide Industry Advisory Board.     

Vince Crisler has more than 20 years of IT and cyber security leadership within the Department of Defense, Department of Homeland Security, federal civilian government, and private sector.  A former White House CISO, he is the CEO and Founder of Dark Cubed, a cyber security product company brining effective and affordable cyber security to the SMB community through its MSP/MSSP partner network.  Vince is a member of the IT Security Executive Council for CompTIA, the Executive Committee for the CompTIA ISAO, and a member of Embry-Riddle Aeronautical University's Worldwide Industry Advisory Board.

Colin Knox is Founder & CEO of Gradient MSP, leading the charge to improve the IT Channel, one data-driven MSP at a time. Founder and former CEO of both Passportal and XCEL Professional Services until their acquisitions by SolarWinds (April 2019) and F12.net (May 2016) respectively.

Learn about how data can stagnate and become "dirty" while it sits in your PSA, the conventional way to clean it, and an easier way to clean it.

Get real advice from Galactic Advisors CEO Bruce McCully about how to have a better security posture within your MSP.

Steve chats with Andrew about his accomplishments of the first month with HoneyCRM, setting up some automation, and a deep dive on pricing.

The MSP Time Machine

How Electric.ai Deploys Security Awareness Training Platform Curricula

DNSFilter knows MSPs—because we used to be one! The company was founded after witnessing firsthand the gap in the market for a quality, affordable DNS threat protection and filtering solution.  

Thousands of managed service providers around the world trust DNSFilter to help catch threats 134 hours faster than competitors, and uniquely catch 47% of DNS-based threats and scams.   

Brian Gillis, CIO - A veteran of scalable startups, Brian lead the team that built BrightHub.com, which brought in 15MM visitors per month and hundreds of writer community members, and designed CollegeFactual.com to power the college data for sites such as USAToday and NewGIBill.org. With a multi-disciplinary degree in Software Engineering and Management from Rochester Institute of Technology, Brian has been using his experience with a variety of web programming languages and technologies for over 15 years.   

Learn more about DNSFilter:  https://www.dnsfilter.com/msps

Learn more about RocketMSP: https://rocketmsp.io

Ken Dwight has been a computer professional since 1966, when he was hired as a Programmer Trainee on mainframe computers. Riding the IT fast track, he held numerous positions over the next six years, including Systems Analyst, Systems Programmer, and Senior Systems Engineer for a leading computer terminal manufacturer.

In 1972 he left the corporate world to start his consulting practice. In 1982, his firm bought its first IBM Personal Computer, and the focus of the consulting practice since then has been primarily PC related. That practice has evolved over the years into its present-day identity as The Virus Doctor™.

Since 2002, when the Klez worm changed the landscape of computer viruses, Ken has specialized in preventing, curing, and repairing the damage caused by malware on Personal Computers. As The Virus Doctor™, Ken is recognized today as one of the leading authorities on this ever-changing subject.

Ken spends at least 50 days per year teaching end-users and IT Support Techs how to more effectively handle malware-related issues. He developed the seminar “Safe Computing in the Facebook Era” for end-users and the in-depth Virus Remediation Training workshop for techs. Today he has hundreds of graduates, in most of the United States + 7 foreign countries.