
Rundown with Ramon
By Ramon Ray, ZoneoGenius.com and CelebrityCEO.com

Rundown with RamonNov 20, 2023

Use CRM Right From the Start Says Salesforce Exec
Whether you’re in the beginning stages of starting a business or you’ve been at it for a while, you know how important it is to facilitate smooth and effective communications with customers.
Read the full article on ZoneofGenius.com here
Customer relationship management (CRM) tools make keeping in touch and developing a loyal customer base easier. However, knowing which CRM tools are best for startups can be challenging for new business owners who may not yet need an enterprise-level solution.
Choosing a tool that can scale with you is the best way to make the most of a CRM solution, and that’s what Salesforce Starter aims to do. Recently launched by Salesforce to support small businesses, Salesforce Starter is an all-in-one CRM app combining sales, service, and marketing capabilities.
Recently, Ramon Ray had the opportunity to explore the world of Salesforce Starter with Kris Billmair, the Senior Vice President and General Manager of the self-service and growth team at Salesforce. This article offers key takeaways on how a CRM tool like Salesforce Starter can help small businesses better manage customer relationships, centralize data, and grow more efficiently.

Can Everyone Be a Millionaire? Maybe, With this Mindset.
Money has a significant impact on our lives, and our relationship with it can shape our financial journey — for better or for worse. In an interview with Toyin Crandell, founder of Toyin Crandell Coaching, Ramon Ray unpacks her journey from financial apathy to business success, providing inspiration and insights for anyone looking to redefine their relationship with money and success. Crandell’s story is a testament to the power of a money mindset shift — one that led her from feeling indifference toward money to setting an ambitious financial goal and achieving it in just three years. Let’s dive into her story.

How To Deliver Customer Experience Every Time - Angela Black
Read the full article on ZoneofGenius.com
When it comes to the success of a business, customer experience is undeniably a critical factor. Accenture reports that 64% of consumers wish companies would respond faster to their evolving needs. From inflation and climate change to social movements, there are various factoring impacting consumes’ lives in unprecedented ways — and companies need to adapt quickly to keep pace with consumer preferences and stay competitive.
Fortunately, you don’t have to go it alone if you’re looking to improve your customer service and create an exceptional customer experience (CX). Angela Black, often referred to as the Customer Experience Queen, is a seasoned expert in helping companies refine their customer service policies to create the kind of CX consumers desire. With a wealth of experience in the corporate world and a passion for helping businesses elevate their customer service game, Black is on a mission to make the world a happier place, one customer at a time. Let’s explore some key takeaways from a recent conversation between Black and Ramon Ray.

Mind Over Money! | Tremaine Wills
In this episode of The Rundown, Ramon engages in a riveting conversation with Tremaine Wills about the transformative "Mind Over Money" mindset. Discover the profound connection between your thoughts and financial success as Tremaine shares strategies and insights to help you take control of your financial destiny. From overcoming challenges to practical strategies and real success stories, this episode offers actionable advice for anyone looking to achieve financial abundance. Tune in and shift your perspective to unlock the path to financial success. Subscribe now to "The Rundown" for more valuable insights on mastering the Mind Over Money mindset.

Why Coaching is Important for Every Professional - Anglina Darisaw
In the world of corporate leadership, personal growth and impactful leadership often go hand in hand. Angelina Darrisaw, founder of C-Suite Coach, has built her business around this tenet and is on a mission to make leadership coaching accessible to all. In a recent interview with Ramon Ray, she shared her entrepreneurial journey, insights, and the impact of coaching on individuals and organizations - see the full article here - https://zoneofgenius.com/coaching-is-for-all/

Founder behind Owwill App | Jason Hill
Discover the remarkable journey of Jason Hill, the founder of the groundbreaking Owwill app, in this episode of The Rundown. This conversation takes you through the app's inception, the challenges faced during development, and the profound impact it has had on personal development. With real success stories and Jason's vision for the future, explore the fusion of business, finance, and self-improvement, and how technology can empower personal growth. Tune in to "The Rundown" now to unlock your full potential. Subscribe for more on business, finance, and self-improvement insights.

Unlock the Secrets to Selling Successfully to Women: A Game-Changing Guide! | Sulonda Smith
Discover the Winning Strategies for Selling to Women in this episode of The Rundown featuring expert insights from the remarkable Sulonda Smith. Dive into the world of effective sales techniques, consumer psychology, and empowering women as customers. Join us for an eye-opening discussion that will revolutionize your approach to selling! Don't miss out on this invaluable episode!

Master Your Business with Financial Education for Success | Tai Stewart
Join host Ramon Ray and special guest Tai Stewart in this enlightening episode of The Rundown. Discover the power of mastering your business through financial education and gain valuable insights to achieve success. Tune in now for expert tips and strategies from Tai Stewart that can transform your entrepreneurial journey.

What is your freedom number - the number you need to leave your job | Dr. Erica Thomas
In this captivating episode of The Rundown with Ramon Ray, join special guest Dr. Erica Thomas as they delve into the intriguing concept of your "freedom number." Uncover the financial insights and strategies you need to calculate the exact figure that empowers you to kiss your 9-to-5 job goodbye. Don't miss this dynamic discussion that could change the course of your career and financial future!
- When you don't NEED a job it feels great
- 3 stages of business - Experiment stage (when you're figuring things out); Growth stage; )scaling stage)
https://www.ericajordanthomas.com/abouterica

Scale Your Business With Human Resources | Hiring A Team | Lisa Ealy
In this power-packed episode, join us as we delve deep into the art of scaling your business to new heights with the indispensable force of Human Resources. Renowned HR expert, Lisa Ealy, shares her invaluable insights on hiring the dream team that will propel your business forward.
Discover the key strategies, best practices, and insider tips that will help you navigate the complex world of HR, streamline your recruitment process, and build a winning team. Whether you're a seasoned entrepreneur or just starting out, this episode is your ticket to harnessing the true potential of your business through strategic HR management.

Maintaining a healthy relationship | Marraige Takeover with Eric and Tameka
Dive into a transformative episode of 'The Rundown with Ramon,' designed for small business owners and entrepreneurs seeking to strike a balance between personal and professional life. Join us as we host relationship experts, Eric and Tameka, in a special 'Marriage Takeover' edition focused on 'Maintaining a Healthy Relationship.' Uncover invaluable insights and actionable tips for nurturing a resilient partnership while managing the challenges of entrepreneurship. Discover how a harmonious connection can amplify both your personal life and business success. Like, subscribe, and share to glean expert advice on fortifying relationships for entrepreneurial triumph.

Avoid being UNPAID | Boost Your Revenue with Recovery | Dee Bowden
Discover indispensable strategies for small business triumph in the latest episode, "Avoid being UNPAID | Boost Your Revenue with Recovery," on 'The Rundown with Ramon' show. Uncover the expertise of renowned entrepreneur Dee Bowden as she reveals actionable insights to navigate the challenges of unpaid invoices and propel your revenue growth. Tune in now to access invaluable tips and proven methods, ensuring your financial stability and success on your entrepreneurial path. Subscribe for transformative discussions that can revolutionize your business approach – your journey to elevated revenue starts here.

Bridging Divides | Mastering the Art of Conversing with Your Opponents featuring Alicia Dunams
Join host Ramon Ray in a riveting episode of Rundown with Ramon, as he engages in an insightful conversation with renowned author and communication strategist, Alicia Dunams. Delve into the art of effective dialogue with adversaries in the episode titled "How to Talk to Your Enemies." Gain expert insights on active listening, discovering shared values, and turning conflicts into opportunities. Uncover psychological tactics for persuasion and be inspired by real-life success stories that highlight the transformative potential of empathetic and respectful conversations. Don't miss this chance to master the skills of communication and bridge divides, only on Rundown with Ramon.

Take Your Dream To Reality
In this episode of the Rundown with Ramon, Alexandra Simmons, founder of Think Like a Boss shares her best tips on the importance of taking your dreams and turning them into a reality. She shares with Ramon Ray, of ZoneofGenius.com tips on sales, the power of affirmation and having different pricing level and more.

Always Innovate and Fail Faster - Mindvalley Exec Shares Her Success Tips
Constantly Innovate and Fail Faster is one of the many gems that MIndvalley's head of marketing, Marisha Lakhiani shares on this episode of the Rundown with Ramon. Successful business owners must learn to constantly challenge themselves and embrace failure. Ramon Ray, ZoneofGenius.com also learns why a great coach can help you improve your personal development. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

You Deserve To Set Boundaries and Thrive In Your Life
In this episode of The Rundown with Ramon, Ramon Ray interviews Shavonne Reed who shares her journey of setting boundaries. They discuss the importance of setting boundaries and not letting work (or family) impede on your own peace. They discuss the importance of educating your work, boss, about what you're boundaries are so you can thrive in life. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Life Sucks. So What? Move On and Thrive
In this episode of The Rundown with Ramon, Ramon Ray talks with Summer Owens about the power of resilience and moving forward despite hard times. Summer Owens has conquered horrible experiences, to thrive in life. Today her curriculum is in schools all over the world. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

From Fashion Intern to Hoop Earrings Mogul
In this episode of the Rundown with Ramon, Donyale Walton, founder of Hoop Mobb, shares her keys to success and how it can help you and your business. Hoop Mobb is a successful direct-to-consumer business that has achieved seven-figure revenues. With a team of seven dedicated members, the company has experienced remarkable growth under Donyale's leadership. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

How To Create Your First Online Course
In this episode, Ramon Ray interviews Shadé Adu about how to create your first online course. You have life experiences or formal training and you can package your expertise and sell it online, to help others. By selling your expertise you can make additional income. Shade Adu and Ramon teach you how. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Are You the Bottleneck in Your Business?
In this episode of the Rundown with Ramon, we speak with Paulette Clark of Brownstone Worldwide about how she's growing her media company. Are you stopping your business from growing, the importance of team meetings and so much more. Join small business expert, Ramon Ray as he hosts another great episode.
Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Self-Care Is Not Selfish Says eCommerce Entrepreneur
In this episode of the Rundown with Ramon, LeAnne Dolce of Dolce and Lay talks with Ramon about the ecommerce and self-care. They discuss advising against starting an online business just because you like it. Instead, the author suggests doing thorough research and being sure that there is a market for the product or service. Additionally, while having a detailed business plan is important, it is not always necessary. Sometimes it is better to launch the business and adjust as needed rather than striving for perfection before launching. When it comes to self-care, the discussion encourages readers to focus on what truly makes them happy, rather than just getting enough sleep. Self-care is personal and not selfish; taking care of oneself is actually selfless, as it allows individuals to better care for others. It is also important to remember that one cannot give from an empty cup, and that self-care is about caring for the mind, body, and soul. The discussion emphasizes the importance of doing research and investing in the right team when starting an ecommerce business, and focusing on personal happiness and well-being through self-care. By following these tips, individuals can work towards building a successful business while also taking care of themselves. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Pharrell Williams Black Ambition Prize
Ramon Ray, host of the Rundown with Ramon, speaks with the Black Ambition Prize's Jermeen Sherman about Pharrell Williams venture to fund and help startups led by black and Hispanic high-growth startups. Black Ampbition Prize invests capital and resources in high-growth startups founded by Black and Hispanic entrepreneurs. Entrepreneurs historically left out of traditional investment funnels are building the companies of tomorrow.
Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

4 Ways to Level Up your Business
In this special edition of the Rundown with Ramon, you'll learn 4 ways you can "level up" your business. Hiring a head of operations, Investing in a coaching program, Hiring a head of operations, and Staying in Touch with others. As a BONUS Ramon takes you inside the offices of Tyler New Media., founded by Lamar Tyler and Ronnie Tyler. This power couple was recently featured on the front cover of Black Enterprise. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Successful Business is Math, Not Magic
Foremost marketing expert Kim Walsh Phillips speaks with Ramon Ray about her new book "The Shift: Scale Your Business and Multiply Your Wealth Without Sacrificing You". Kim , who reaches millions of business owners a month, shares how business owners can live the life they want and use their businesses to reach those goals. Kim says that business success is MATH, not MAGIC. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Jasper AI and Hootsuite Execs Share Their Best Tips
This is a special edition of The Rundown with Ramon. Ramon Ray takes us inside Social Media Marketing World, the largest conference for social media. He brings us insights bout digital marketing, the power and future of AI and social media marketing. Ramon interviews executives from Jasper AI, Hootsuite and Go High Level Marketing. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Are you failing enough?
Embracing Failure: In this thought-provoking episode, Ramon Ray challenges the conventional mindset on success and failure. Join the discussion as he delves into the concept of 'failing enough' and how it can be a stepping stone to greater achievements. Gain a new perspective on risk-taking and growth, and learn how to harness failure as a catalyst for your journey towards success. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Passive Income or just a Side Hustle
In this episode of the Rundown with Ramon we explore what is passive income and what's really just a side hustle. We also talk about Why Every Business Owner Should Blog and so much more.
Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Barnes and Noble CEO's One Tip on Business Success
In this episode of the Rundown with Ramon, we cover - the power of not letting rejection keep you down; Learning from the resurrection of Barnes and Noble and; If you should pay for the social media Bluecheck Mark Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Tom Brady Teacher of More Than Football
Tom Brady is one of the greatest athletes of all time. At a recent business conference, Ramon learned some powerful lessons from this seven time winning Super Bowl Champion. In this episode of the Rundown from Ramon you’ll also get lessons from Stephen A Smith about knowing your value, the importance of investing in high-ticket events and What is Burnout and How to Prevent It Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

She Takes 30 Days Off. Her Business Grows. How?
Crystal Washington is a leading professional speaker, futurist and technology strategist. In this episode of the Rundown with Ramon they discuss how she's table to take time off and still have a thriving business. How to hire your first virtual assistant and so much more! Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

What is worthology?
Unlocking 'Worthology': Explore with Ramon Ray and special guest Fred Jones as they delve into the essence of this intriguing concept. Join the conversation to discover the true meaning of 'worthology' and its transformative power in both business and personal growth. Gain valuable insights and broaden your perspective on worth in all its dimensions Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Stop Being Afraid to Sell. Don't be Selfish
Selling is Service says sales trainer Che Brown. In speaking with Ramon Ray, (www.RamonRay.com), Che Brown explains that it's so essential to understand that selling is solving someone's problem. Your are SERVING them by helping them solve the problem they have.
Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Are You Betting On Yourself?
Are you betting on yourself? What is the best way to have diversity, equity and inclusion conversations? What are your gifts? These are three key questions, Denise Hamilton, speaker, author and business owner answers in her discussion with The Rundown with Ramon. Join this information-packed and engaging discussion to learn, laugh and live better. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Handling Difficult Family Conversations
How do you handle difficult family conversations? With strangers or people who are not your family, often times you can just walk away or be very curt. With family, oftentimes you don't want to do that. Ramon Ray, entrepreneur and small business expert (www.RamonRay.com), speaks with America's Favorite Psychotherapist, Dr. Janie Lacy (www.janielacy.com) about how to handle difficult family conversations. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Leverage Your Competitor's Weak Spots
What is your competition NOT doing well that you can leverage? What are they missing? What are they not doing and how can you add that to your offerings? On The Rundown with Ramon , Ramon Ray speaks with marketing training and author Chris Cheetham West for his best tips and strategies to GROW your business.
Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Look Great from Inside Out - Fitness and Fashion
How you look matters. How you FEEL on the side and how you LOOK on the outside matters. Your health is important for you and your family and those you care about. How you look can impact your career, opportunities and more. Dr. Tanjie Brewer shares with small business expert Ramon Ray her best tips on fitness and fashion. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Are You Paying Yourself Enough?
In this edition of The Rundown with Ramon, we discuss tips business owners can consider when paying themselves. Studies show that most business owners are not paying themselves enough and some, not paying themselves at all. We discuss this and more with Ramon Ray, small business expert and publisher ZoneofGenius.com; Brent Leary, CRM Analytst and John Lawson, Marketing Strategist and eCommerce Expert.

How Working for FREE Can Make You Rich
Rashida Gayle, athlete and celebrity marketer joins Ramon Ray on the Rundown with Ramon. They talk about the power of "working for free" as a gateway to making future money. How working for free can give you the experience and build the early relationships you need for future business. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

A No, Leads to Yes - Tips from An Actress
Havilah Malone is an actor, best-selling author, speaker and more. She speaks with Ramon Ray, small business expert and publisher of ZoneofGenius.com about her journey to success and what you can learn from it. They discuss the importance of networking, why you should empower others and so much more. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Is There a Black Tax?
Join entrepreneur Ramon Ray has he talks about "the black tax" and the emotional stress of the recession with business sales expert, John Lawson and technology analyst Brent Leary. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

How You Can Be a Professional Speaker and Performer
How can you be a professional speaker and performer? Can small companies be better advocates for diversity and inclusion? Dr. Omekongo Dibinga shares with Ramon Ray, small business expert and founder of ZoneofGenius.com on these topics and more. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Should You Seek Mentorship? Is Guilt Holding You Back
Mentorship is a powerful way to advance your professional career and just be a better human. In this episode of The Rundown with Ramon, Ramon Ray, entrepreneur and founder of of https://www.ZoneofGenius.com talks with his expert panel about how everyone should seek to be mentored and consider mentoring others too. Robert Kennedy 3rd (communication expert) and Lolita Walker (women's empowerment coach) also share why we need to RELEASE the guilt we often feel from self-imposed expectations that we're not meeting. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

How To Be a Professional Speaker, Stop Being Burned Out
Have you wanted to be a professional speaker? Well this is the episode to listen to to learn what NOT to do. Join Ramon Ray, small business expert and 5x entrepreneur and his expert panelists, Larisa Harrington (business coach for purpose driven businesses) and Robert Kennedy III (communication consultant to service professionals) as they dive deep into this topic and more. They also talk in depth about burnout and how to re-align your life and business; and autism - JOIN US! Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Don’t Be A Scam Victim; and Getting Too Busy?
In this episode of The Rundown with Ramon we talked about tips and insights to TRUST but NOT be scammed. We also share what to do when we feel so busy and rushed . Join small business expert Ramon Ray, publisher of www.ZoneofGenius.com and his expert panelists, Robert Kennedy III and David Hill as they talk about these things and more to help you in your life and business Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Is College Not A Must; Airport Mask Dilemma
Is College A Must? We discuss the pros and cons of college. We also talk about the heartfelt experience Ramon had when he didn't have a mask at the airport and needed one. Join us for those topics and more in the Rundown with Ramon Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Should You Hire A Therapist?
In this special edition of the Rundown with Ramon, we discuss "Should You Hire A Therapist". Everyone has experienced some trauma in their childhood, something they've not healed from OR a situation they're currently experiencing. Oftentimes a professional therapist can help. Ramon Ray, publisher of www.ZoneofGenius.com and host of the show, talks with two experts. Larisa Harrington, leading mindset coach for purpose driven entrepreneurs; and Dr. Janie Lacey, America's favorite psychotherapist and mental health expert. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Quiet Quitting - Laziness or or Well Deserved Pause
Quiet Quitting, is it Laziness or a Well Deserved Pause? How does competition make you a better person or run a better business? Join entrepreneur and best-selling author Ramon Ray and his panel of experts as they discuss these topics and more on the Rundown with Ramon Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

Consistency, Community and Experience - Lamar Tyler's Success Playbook
In this special episode of the Rundown with Ramon, Larmar Tyler of business education company, Traffic, Sales and Profit shares his best tips for building a successful, multi-million dollar business. Ramon Ray discusses with Lamar, how he and his wife, are focused on helping Black business owners use digital marketing (and more) to start and grow their businesses. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

How to Get 5 Star Uber Ratings
Join us for the latest episode of The Rundown with Ramon as he and his expert panel share about How to Get 5 Star Uber Ratings; and is it ok to have a Lifestyle Business? Does every business owner need to have a "billion dollar brand" and get venture capital funding? Can we just create business that provides for our family and that we're happy with? We discuss these topics and more.
Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.

How Much Should You Forgive?
In this episode of "The Rundown with Ramon" you'll be challenged to think about how much should you forgive and let someone have a second chance. Ramon Ray, Rundown with Ramon host, also discusses how to make your old phone last, should you a professional photo taken and so much more. Visit www.zoneofgenius.com for more small business tips and ways to improve your quality of life.