Talking Treatment
By AZZLY®
AZZLY® is proud to host this effort to destigmatize treatment and educate listeners. Learn more at azzly.com/talkingtreatment.
We want you to be able to listen to Talking Treatment in a format that is convenient for you. See below:
Apple Podcast: podcasts.apple.com/us/podcast/talking-treatment/id1498998191
YouTube: www.youtube.com/channel/UCzBM8BnjorZcMj1sPQkMvNA
Spotify: open.spotify.com/show/2tSqpoFcJq05nlAbxzKZ5q
Talking TreatmentApr 26, 2023
Episode 13 - Michael Coryea, CEO of Roadways to Recovery
In this episode of the Talking Treatment™ podcast, we spoke with Michael Coryea, PMHNP-BC. Michael is CEO and Founder of Roadways to Recovery, a mental health and addiction treatment organization based in Indiana.
Michael discusses telehealth, medication-assisted treatment (MAT) for opioid use disorder (OUD), e-prescribing of controlled substances (EPCS) changes, and the experience of being a founder in mental healthcare.
AZZLY Rize™ is a cloud-based solution for behavioral health providers featuring a full range of integrated electronic health record, revenue cycle management, telehealth e-prescribing, and practice management, and outcomes measurement functionalities.
0:01 Intro
0:35 Roadways to Recovery's psychiatric mental health and addiction treatment services in Indiana
8:20 Telehealth for mental health services
9:45 MAT - Medication Assisted Treatment for opioid use. Online and in an outpatient setting
11:15 E-Prescribing for Controlled Substances (EPCS) policy changes with the end of the COVID emergency
13:25 The role of technology to their organization
15:04 Using technology to get past disparate systems and paper processes
17:21 Being an entrepreneur in the mental healthcare space
21:29 What psychiatric professionals and treatment centers operators should know
Talking Treatment™ is a podcast by and for people who are passionate about ending the stigma around treatment. Every episode we speak with a guest expert from the behavioral health and addiction treatment industry to learn their story. Listen to this podcast to hear their personal perspective on treatment, best practices, and industry trends. AZZLY® is proud to host this effort to destigmatize treatment and educate listeners. Learn more at azzly.com/talkingtreatment.
We want you to be able to listen to Talking Treatment in a format that is convenient for you. Choose from one of these free options:
Telehealth Models of Success for Mental Health Programs
Telehealth is fast moving from a solution for COVID19 to a key point of access for many Americans. Implementing a strong Telehealth program moves your program into a new, agile presence in your marketplace. Properly implemented, your program will see no change in the quality of service, documentation, capture of data and reimbursements for telehealth services by payers or funding sources. This webinar is a panel-style discussion with experts in the field of mental healthcare and addiction treatment. Join us to learn how you can utilize telehealth to transform their treatment programs.
(Note: video features may not be available on some platforms. View the webinar here: https://youtu.be/q14gy0-HZ7g) Panelists: Michael Coryea, PMHNP-BC - Michael is CEO and Founder of Roadways to Recovery. Roadways to Recovery has rapidly grown using a successful telehealth model all across Indiana, and will introduce in-person services in Greenwood and Bedford including Intensive Outpatient (IOP) treatment to continue serving their patients in the coming year. Amy Elliot, SPHR - Amy is COO, Talent and Operational Excellence of eHome Counseling Group based in Florida. eHome uses technology to provide virtual counseling through numerous programs, working with individuals, families, Veterans, elite athletes, legal professionals, addiction treatment centers, insurance companies, employers, Veterans’ groups, universities, and correctional facilities. Moderator: The panel will be moderated by Coletta Dorado, Founder & CEO of AZZLY, Inc., a health technology company serving mental health and addiction treatment centers. Topics Covered: Highlight through success stories (2 models) Key Adoption Issues Team Approach Documentation/Compliance Lessons Learned The discussion will be followed by a brief Q&A where attendees can benefit from the panelists’ experience.
Follow AZZLY to stay up to date on webinars like this with experts in mental health and addiction treatment: https://azzly.com/webinars/ Rewatch March 16th: The Benefits of Launching Zoom Within Your EHR https://youtu.be/2JHXt6L6L4I Rewatch April 20th: Telehealth Reimbursement for Mental Health Services https://youtu.be/GUk_HU0DeY8
Episode 12 - Theresa Napierkowski, Director of Implementation Services at AZZLY
In this episode of the Talking Treatment™ podcast, we spoke with Theresa Napierkowski, Director of Implementation Services at AZZLY®.
As an expert with 25 years of experience in electronic health record (EHR) implementation and training, Theresa offers her advice to treatment centers evaluating new EHR systems and shares what sets AZZLY apart.
00:01 Intro
01:00 Theresa, from your perspective as someone with this experience in implementation services, what makes AZZLY unique?
3:18 What are some typical struggles that come up when assisting clinicians change from one EHR to another, and how have you at AZZLY been able to overcome those challenges?
5:16 How do you lower the stress for them?
6:50 What are some features unique to AZZLY that benefit behavioral healthcare and addiction treatment providers
8:50 What specifically about the implementation process itself at AZZLY do you think benefits providers making the switch from another system to AZZLY?
11:00 What advice would you give to a treatment center owner or executive considering implementing a new electronic health record and practice management solution for their business?
12:00 Is there any other information that you think would be valuable to our listeners?
AZZLY Rize™ is a cloud-based solution for behavioral health providers featuring a full range of integrated electronic health record, revenue cycle management, telehealth e-prescribing, and practice management, and outcomes measurement functionalities.
Talking Treatment™ is a podcast by and for people who are passionate about ending the stigma around treatment. Every episode we speak with a guest expert from the behavioral health and addiction treatment industry to learn their story. Listen to this podcast to hear their personal perspective on treatment, best practices, and industry trends. AZZLY® is proud to host this effort to destigmatize treatment and educate listeners. Learn more at azzly.com/talkingtreatment.
We want you to be able to listen to Talking Treatment in a format that is convenient for you. Choose from one of these free options:
Episode 11 - Maria Gray, LPN, AZZLY Product Manager and Implementation Specialist
In this episode of the Talking Treatment™ podcast, we spoke with Maria Gray, LPN, Product Manager and Lead Onsite Implementation Specialist for AZZLY®.
Maria discusses what makes AZZLY unique from a clinical and implementation perspective. We also discuss how AZZLY serves mental healthcare and addiction treatment providers in our digital world.
Timestamps:
00:01 Intro
00:32 Maria, from your perspective as a nurse and now an implementation specialist, can you describe what makes AZZLY unique?
1:22 Can you describe in your own words what the value of having a clinical background in product management and implementation provides for a typical treatment center?
2:58 How does AZZLY help treatment providers with “IT burnout”?
5:03 What are some typical struggles that come up when assisting clinicians change from one EHR to another, and how have you at AZZLY been able to overcome those challenges?
6:40 How do you lower the stress for them?
7:47 Maria, you are the “Lead Onsite Implementation Specialist”. Does AZZLY typically offer onsite training, or is it usually all online?
10:27 And do you provide ongoing training and support the treatment center is “live” on AZZLY?
12:02 What are some features unique to AZZLY that benefit behavioral healthcare and addiction treatment providers?
14:36 Tell me more about encounters.
16:12 There’s a shift in healthcare toward patients and providers wanting more remote accessibility, especially with what we’ve gone through in the last couple years. How has AZZLY adjusted to serve people in this digital world?
18:00 What advice would you give to a treatment center owner or executive considering implementing a new electronic health record for their business?
19:45 Is there any other information that you think would be valuable to our listeners?
AZZLY Rize™ is a cloud-based solution for behavioral health providers featuring a full range of integrated electronic health record, revenue cycle management, telehealth e-prescribing, and practice management, and outcomes measurement functionalities.
Talking Treatment™ is a podcast by and for people who are passionate about ending the stigma around treatment. Every episode we speak with a guest expert from the behavioral health and addiction treatment industry to learn their story. Listen to this podcast to hear their personal perspective on treatment, best practices, and industry trends. AZZLY® is proud to host this effort to destigmatize treatment and educate listeners. Learn more at azzly.com/talkingtreatment.
We want you to be able to listen to Talking Treatment in a format that is convenient for you. Choose from one of these free options:
Episode 10 - The Honorable Andrea Barthwell, M.D., DFASAM, and AZZLY
In this episode of the Talking Treatment™ podcast, AZZLY® had the honor of hosting a very esteemed guest: the Honorable Andrea Barthwell, M.D., DFASAM.
Dr. Andrea Barthwell is Senior Advisor and Strategist to AZZLY. Dr. Barthwell previously served as Deputy Director for Demand Reduction in the White House Office of National Drug Control Policy. She also served as President of the American Society of Addiction Medicine.
Timestamps:
00:01 Intro
00:43 The top 3 challenges to the patient with a substance use disorder (SUD) today
05:50 The top 3 challenges to the treatment system today, as a result of COVID-19
08:46 How providers can and should deal with OUD (Opioid Use Disorder), including as it intersects with other substance use disorders (e.g. alcoholism) and other mental illnesses (e.g. anxiety).
18:55 As someone who has used many electronic health records systems in your practice, why do you like AZZLY Rize?
20:00 Policy challenges facing those who treat OUD
AZZLY Rize™ is a cloud-based solution for behavioral health providers featuring a full range of integrated electronic health record, revenue cycle management, telehealth e-prescribing, and practice management, and outcomes measurement functionalities.
Talking Treatment™ is a podcast by and for people who are passionate about ending the stigma around treatment. Every episode we speak with a guest expert from the behavioral health and addiction treatment industry to learn their story. Listen to this podcast to hear their personal perspective on treatment, best practices, and industry trends. AZZLY® is proud to host this effort to destigmatize treatment and educate listeners. Learn more at azzly.com/talkingtreatment.
We want you to be able to listen to Talking Treatment in a format that is convenient for you. Choose from one of these free options:
Episode 9 - Joyce Wagner, COO of AZZLY and Director of Revenue Cycle Management (RCM) Services
In this episode Joyce Wagner, COO of AZZLY® and Director Revenue Cycle Management (RCM) Services, joins Tom Patton to discuss AZZLY's unique capabilities to treatment centers as a billing service. AZZLY empowers mental health and addiction treatment providers to control their revenue cycle and submit clean claims for reimbursement fast with automation and an intuitive, user-friendly design.
AZZLY Rize is a cloud-based solution for behavioral health providers featuring a full range of integrated electronic health record, revenue cycle management, telehealth e-prescribing, and practice management, and outcomes measurement functionalities. We want you to be able to listen to Talking Treatment™ in a format that is convenient for you. Choose from any of these free options:
YouTube
Timestamps:
00:01 Intro
00:30 What makes AZZLY’s RCM Billing and Claims Services unique?
02:30 If the client has internal codes they currently use, can the AZZLY system integrate those codes into their billing process, or do they have to reinvent the wheel?
03:14 Who would be an ideal customer for your services?
03:51 What are some of the unique features that make a biller's job easier?
05:33 What about facilities that have multiple locations … state-wide or in a broader geographic area?
06:51 I understand that you have created some exception reports that are extremely helpful. Can you talk a bit about that and why they are important?
08:31 There is a move to MCO- MANAGED CARE ORGANIZATIONS. Can AZZLY handle that special capitation billing?
09:08 Can you share any real use case examples that AZZLY customer’s have experienced using your RCM services?
09:57 What kind of learning curve is there to learn to use this service?
10:49 Is the training something you offer generally, either in-house or in the field?
11:36 When I talk with physician friends, they often mention that they have to keep people on staff specifically to handle insurance claims. Does AZZLY streamline that process?
13:07 How much does your service cost?
13:40 Finally what friendly advice can you offer to an organization that wants to better manage their payer reimbursements? Transitional billing?
Episode 8 - Vincent Pignatiello, Psy.D., Antioch University New England
In this episode Vincent Pignatiello, Psy.D., Director of the Psychological Services Center, Clinical Psychology at Antioch University in New England, joins AZZLY® to discuss using AZZLY Rize™ mental healthcare technology in a university setting. Dr. Pignatiello discusses teaching students to think professionally, psychologically, and ethically, and how thinking flexibly and embracing technology can allow clinical psychologists to serve more patients.
Visit the Antioch University website to learn more about how they are training clinical psychologists and reaching their community.
AZZLY Rize is a cloud-based solution for behavioral health providers featuring a full range of integrated electronic health record, revenue cycle management, telehealth e-prescribing, and practice management, and outcomes measurement functionalities.
We want you to be able to listen to Talking Treatment™ in a format that is convenient for you. Choose from any of these free options:
Episode 6 - RCM Services with Elias Moran, Owner of Confianza Health
In this episode, Talking Treatment™ is proud to host Elias Moran, Owner of Confianza Health, a unique treatment facility based out of Arizona. Topics discussed in this Revenue Cycle Management geared episode include the impact of COVID-19 on different treatment modalities, their unique In-Home treatment model, insurance starting to reimburse for Telehealth, and more. We want you to be able to listen to Talking Treatment™ in a format that is convenient for you. Choose from any of these free options:
Episode 5 - Dr. Melissa Fenton, President of Mind Body & Beyond Center, talks about EMDR
In this episode of Talking Treatment™, Dr. Melissa Fenton, President of Mind Body & Beyond Center in sunny Jacksonville, FL, joins host Derek Dorado to talk about Eye Movement Desensitization and Reprocessing (EMDR). While once a psychotherapy treatment option that was originally intended to lessen the distress associated with traumatizing memories, new research developments have proven that EMDR effectively facilities in picking up and processing of traumatic elements and other negative life experiences. Once processed, the brain is trained to reformulate those negative beliefs. Dr. Fenton explains that lateral eye movements are the most common external stimuli in this process, but other methods, including the tapping of both hands, are also utilized. Listen to the full episode now!!
Episode 4 - William Robbins: Executive Director of Alina Lodge
In this week's episode, Talking Treatment™ is proud to host William Robbins, Executive Director of Alina Lodge, operated by the Little Hill Foundation which also governs Haley House, a transitional living option for women. With William on the episode is Coletta Dorado, CEO of AZZLY. Founded back in 1957, Alina Lodge truly is a no nonsense approach to treatment. Topics discussed in this episode include the successfulness of long-term treatment programs, not enough investment into long-term alcohol/opioid treatment programs, understanding opioid addiction, and William's meeting with the governor of New Jersey.
We want you to be able to listen to Talking Treatment™ in a format that is convenient for you. Choose from any of these free options:
Episode 3 - Wendy Noe with Dove Recovery House
In this episode, Wendy Noe, Executive Director of Dove Recovery House for Women in Indianapolis, IN, joins us to discuss their residential treatment program. Topics include the success story of Dove Recovery patient Jillian, the use of medication-assisted treatment (MAT), and effective Medicaid billing. Dove Recovery House serves women 18+ suffering from substance use disorder. They received the inaugural Recovery Residence of the Year Award in 2019.
We want you to be able to listen to Talking Treatment™ in a format that is convenient for you. See below:
Anchor: (free, no account necessary)
YouTube: (free, no account necessary)
Spotify: (need a Spotify account)
Episode 2 - Michael Harris: Medication Assisted Treatment Expert
Michael Harris, Director of Substance Abuse/Residential/Telehealth Services at Park Place Behavioral Healthcare in Kissimmee, FL, and Coletta Dorado, CEO of AZZLY, joined Derek as special guests in this episode. Being an expert on the topic of medication assisted treatment, Michael is very passionate about ensuring the community is knowledgeable about it. Other topics discussed in this episode include how technology has improved the way MAT programs operate, government funded treatment through grants, and Park Place Behavioral Healthcare's unique drug court telehealth program.
We want you to be able to listen to Talking Treatment™ in a format that is convenient for you. Choose from any of these free options:
Episode 1 - Bill Chrisovergis: President of Miami Valley Recovery
Talking Treatment™ is proud to host our very first guest, Bill Chrisovergis, President of Miami Valley Recovery in Dayton Ohio. Hear Bill talk about how he has improved his billing & claims process.
We want you to be able to listen to Talking Treatment™ in a format that is convenient for you. Choose from any of these options:
Talking Treatment Kickoff
Talking Treatment's introductory episode. Your first look into highlights in the behavioral health and addiction treatment industry. Follow us to stay updated on our monthly episode releases.