
The Headcount People
By TeamOhana
If you’re in charge of planning, managing, or reporting on headcount and headcount spend, we’ll help you crack the code on this delicate dance by giving you strategies and tools from the masters themselves.
Make sure to subscribe and follow for every new episode right when it drops.

The Headcount PeopleAug 08, 2023

09 - Navigating growth as a TA lead in today's shifting market w/ Amanda Gregg, Talent Acquisition Manager at Second Front Systems
In this episode of The Headcount People, talent acquisition expert Amanda Gregg shares her insights on headcount management and the importance of a unified data source for recruitment success. She discusses how hiring managers and recruiters play a vital role in ensuring accurate information for a reliable single source of truth.
Key Highlights:
- Building a robust tech stack with sourcing tools and ATS enhances productivity and efficiency.
- Gathering compensation data facilitates informed decisions and better alignment with finance.
- Understanding key performance indicators (KPIs) fosters collaboration with finance and other stakeholders.
- The dynamic tech landscape and remote work environment have rekindled the focus on company missions and culture.
Amanda's engaging discussion offers valuable takeaways for talent acquisition professionals seeking innovative approaches to navigate the evolving job market.
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CHAPTER LIST:
00:00 - Amanda Gregg’s🔥Hottest Tip
02:07 - Tell us about your background in TA and current role at Second Front Systems
03:30 - How do you contribute to strategy discussions?
06:52 - What is the ultimate goal of a hiring strategy?
07:47 - How is your team structured and what does that look like?
09:37 - What does your hiring plan look like?
13:05 - What is the evaluation process for the roles and what is the timeline for it?
14:38 - Why is headcount management important?
17:27 - How do you do headcount planning?
19:47 - Can you explain cross-education among teams in practical terms?
25:14 - How can managers ensure a reliable single source of truth for all involved in hiring?
28:50 - What's the best tech stack for talent acquisition?
33:10 - How are you currently creating your hiring plan? Are you using spreadsheets or another tool?
35:49 - How do you effectively collaborate with the CFO and what role do KPIs and metrics play in this?
43:32 - What gives you optimism about the future of talent acquisition and scaling for larger companies in that market?

Ep.09 (Preview): Navigating growth as a TA lead in today's shifting market w/ Amanda Gregg
Guest: Amanda Gregg, Talent Acquisition Manager at Second Front Systems - view her on LinkedIn.
Tune in August 8th to for Amanda's full episode!

08 - Jim Miller, VP Talent and People at Ashby - The Headcount People
In our eighth episode of The Headcount People (THP) podcast, we're chatting with special guest, Jim Miller, Head of People & Talent at Ashby. Jim Miller is a People Operations Executive with 20 years of experience leading teams of up to 230 individuals. He has a strong focus on Talent functions and has successfully led global recruiting organizations, operations teams, systems/product groups, and facilities functions. Jim is recognized as a true global leader, having founded teams in EMEA and APAC, as well as heading up global practices from the Americas. Jim boasts an impressive track record of hypergrowth ownership, including Series C/D SaaS and Big Tech, and has proven his ability to manage high-volume hiring while maintaining a keen focus on quality. He is also highly skilled in business, process, and system improvement, having successfully executed multiple People Tech builds, implementations, and process overhauls throughout his career. 🎙️In this upcoming episode, THP podcast host, Tushar Makhija (Founder/CEO at TeamOhana) will take a deep dive with Jim Miller into the following questions and more. 🎙️Our Host: Tushar Makhija, Founder/CEO at TeamOhana Learn more about Tushar: https://www.linkedin.com/in/tusharmak... 🎙️Special Guest: Jim Miller, Head of People & Talent at Ashby Learn more about Jim: https://www.linkedin.com/in/jmmmmmmmm... 🎙️Episode 08 guest questions: 00:00 - Cold open clip w/ Jim Miller 01:50 - Meet Jim Miller, Head of People & Talent at Ashby 05:16 - How to go from recruiter to talent leader? 08:34 - What's your journey to Full Story and how did you get there? 11:24 - What do you mean by "online" sourcing? 13:05 - What tools should Talent teams utilize? 16:16 - How fast did Full Story's employee count grow? 17:38 - When should headcount planning start? 19:42 - How should we think about business goals? 21:40 - Should headcount planning happen at every milestone of growth? 28:02 - What past experiences have aided your success story? 34:16 - How should talent leaders reimagine headcount? 37:29 - How should companies start and execute a headcount planning process? 44:13 - How to persuade the board and C-suite to adopt new headcount planning? 52:51 - How to align teams and implement the proposed headcount planning methodology?

Ep.08 (Preview) Throw Away the Book: Alternative Talent Strategies for Aspiring TA Leaders
Watch this short preview and get excited for Ep.08 from The Headcount People (THP) podcast, with special guest Jim Miller, Head of People & Talent at Ashby. Jim Miller is a People Operations Executive with 20 years of experience leading teams of up to 230 individuals. He has a strong focus on Talent functions and has successfully led global recruiting organizations, operations teams, systems/product groups, and facilities functions. Jim is recognized as a true global leader, having founded teams in EMEA and APAC, as well as heading up global practices from the Americas. Jim boasts an impressive track record of hypergrowth ownership, including Series C/D SaaS and Big Tech, and has proven his ability to manage high-volume hiring while maintaining a keen focus on quality. He is also highly skilled in business, process, and system improvement, having successfully executed multiple People Tech builds, implementations, and process overhauls throughout his career. 🎙️In this upcoming episode, THP podcast host Tushar Makhija (Founder/CEO at TeamOhana) will take a deep dive with Jim Miller into the following questions and more. 🎙️Our Host: Tushar Makhija, Founder/CEO at TeamOhana Learn more about Tushar: https://www.linkedin.com/in/tusharmakhija/ 🎙️Special Guest: Jim Miller, Head of People & Talent at Ashby Learn more about Jim: https://www.linkedin.com/in/jmmmmmmmmmmmmmmmmmmmm/ 🎙️Episode 08 guest questions: - How to go from recruiter to talent leader? - What's your journey to Full Story and how did you get there? - What do you mean by "online" sourcing? - What tools should Talent teams utilize? - How fast did Full Story's employee count grow? - When should headcount planning start? - How should we think about business goals? - Should headcount planning happen at every milestone of growth? - What past experiences have aided your success story? - How should talent leaders reimagine headcount? - How should companies start and execute a headcount planning process? - How to persuade the board and C-suite to adopt new headcount planning? - How to align teams and implement the proposed headcount planning methodology? ✅Subscribe to our channel and never miss an episode, watch past episodes, learn best practices, and more!

07 - Raman Mann, Recruiting Operations Leader - The Headcount People
In this episode from The Headcount People podcast, we interview Raman Mann, a seasoned RecOps professional with almost 10 years experience in People & Talent Programs, Operations, and Systems. In this conversation, we dive deep into the world of RecOps and headcount management, discussing various tools, team collaboration, alignment strategies, communication with stakeholders, talent mapping, and more. Join us as we explore the chapter list questions below, with: 🎙️Our Host: Tushar Makhija, Founder/CEO at TeamOhana Learn more about Tushar: https://www.linkedin.com/in/tusharmakhija/ 🎙️Special Guest: Raman Mann, RecOps specialist Learn more about Raman: https://www.linkedin.com/in/ramandeepmann/ --------------------------------------------------------------------------- CHAPTER LIST: 00:00 - Cold Open 03:11 - When you joined your last companies, what tools did you use? 05:34 - Which teams work together on headcount management? 06:52 - How do you make sure that everyone is aligned? 08:19 - What happens after you get the list of approved headcount? 12:24 - How do you communicate with hiring managers and finance about changes? 14:36 - How do you prioritize tools? 15:53 - When do you upload approved roles to the ATS? 19:05 - What is the impact of that inefficiency from your unique lens and your experience? 20:10 - Things that you would like the finance team to do better? 20:47 - Suggestions for hiring managers to work with recruiting ops? 21:58 - How can recruiting support budget variance tracking? 22:57 - How have you optimized tools to communicate with other stakeholders? 24:02 - What effort does it take to prepare a manual spreadsheet or keep the manual spreadsheet up to date? 25:13 - Is there a benefit of keeping things up to date in a more realtime basis? 26:35 - What are the types of questions that say business leaders want to know? 27:57 - What are some of the things you're doing differently now that we're all working from home to drive alignment and collaboration? 29:20 - How do you do talent mapping with the HR business partner? 30:39 - What does good organizational design look like? 32:21 - What would be your advice and blueprint for future Rec Ops professionals? 34:38 - What would you do differently and what should people be really careful about? 35:32 - How optimistic are you about the future, and what brings that optimism to you? #recruitingtips #talentacquisition #hrmanagement

(Preview) Episode 07 - Recruiting Operations Insights at Hypergrowth Companies w/ Raman Mann
Watch this short preview and get excited for the next episode from The Headcount People podcast, with special guest, Raman Mann, a seasoned RecOps professional with almost 10 years experience in People & Talent Programs, Operations, and Systems. In this conversation, we dive deep into the world of RecOps and headcount management, discussing various tools, team collaboration, alignment strategies, communication with stakeholders, talent mapping, and more. Join us as we explore the chapter list questions below, with: 🎙️Our Host: Tushar Makhija, Founder/CEO at TeamOhana Learn more about Tushar: https://www.linkedin.com/in/tusharmakhija/ 🎙️Special Guest: Raman Mann, RecOps specialist Learn more about Raman: https://www.linkedin.com/in/ramandeepmann/ ✅Subscribe to our channel and never miss an episode, watch past episodes, learn best practices, and more!

06 - Daniel Fulmer, Finance Director at Invoca - The Headcount People
In our latest episode, Daniel Fulmer, Finance Director at Invoca, shares his invaluable insights and expertise on navigating the intricacies of managing headcount in a rapidly evolving business landscape.
Daniel takes us on a journey through the evolution of the planning process, reflecting on the early days when it resembled the "wild west" with no defined structure. He highlights the transformative shift from relying on scattered spreadsheets to embracing a powerful headcount management tool that has revolutionized their operations. By leveraging this innovative tool, Invoca has saved valuable time and gained unprecedented visibility into their workforce.
Daniel addresses the biggest challenge they faced – managing an array of spreadsheets and ensuring accurate and up-to-date information amidst promotions, terminations, and the dynamic movements within the organization. He emphasizes the criticality of effective headcount management, especially in a software company where personnel expenses account for over 80% of the total spend and play a pivotal role in driving company growth. By mastering headcount planning and maintaining a robust plan, businesses can steer clear of the pitfalls of overstaffing or sudden layoffs due to unforeseen circumstances.
The conversation delves into the intricacies of the annual planning process, starting with a top-down target that is presented to department heads. Daniel unravels the collaborative process with teams, providing them with budgets and empowering them to prioritize their investments in software, personnel, and other crucial resources. While initial discussions are high-level, the planning process becomes progressively detailed, encompassing specific aspects such as job titles, levels, salaries, and start dates. However, Daniel acknowledges the possibility of changes and the need for flexibility, where adjustments and negotiations are made to navigate budget constraints effectively.
Throughout the video, Daniel underscores the importance of proactive planning and the immense value of adopting a rolling forecast approach. By consistently looking ahead and aligning future projections with current performance, businesses can make well-informed decisions, avoid unwelcome surprises, and quickly adapt to ever-changing market conditions. This agile mindset empowers companies to optimize their headcount expenses, extend their financial runway, and minimize the need for drastic measures such as layoffs during challenging times.
Join us for this enlightening discussion with Daniel Fulmer as we unravel the complexities of headcount management and discover the strategies that can help businesses navigate the annual headcount planning process with confidence and success.

When should companies invest in a headcount management tool? - Daniel Fulmer, Finance Director at Invoca - The Headcount People
Not every company needs a headcount management tool... but there are telltale signs when they do. In this teaser clip from our sixth episode of The Headcount People, Daniel Fulmer shares his take on when to bring a tool into your headcount process. Daniel is the Finance Director at Invoca, who has grown 4X during his tenure.

How many roles should you add to the headcount plan? - Krishna Vallabhaneni, VP Finance at Grin - The Headcount People
In this video, Krishna Vallabhaneni dives into the question of how to determine the number of new roles to add to your business plan each quarter. Krishna explains that the process begins with revenue planning, which is particularly crucial for subscription-based startups that may not yet be cash flow positive. By projecting revenue growth over the short and long term and updating those projections regularly, businesses can gain a better understanding of their hiring capacity. As Krishna notes, more revenue means more cash flow and more opportunities to bring new team members on board. Tune into the full episode for more insights from Krishna!

05 - Krishna Vallabhaneni, VP Finance at Grin - The Headcount People
Krishna Vallabhaneni is the Vice President of Finance at Grin, a creator management platform for consumer brands to manage influencer marketing campaigns. With over a year of experience at Grin, Krishna leads the finance and accounting teams responsible for ensuring accurate and timely financials, which are clearly communicated to stakeholders across the company. Additionally, Krishna works closely with various business leaders to provide analytical support and insights on KPIs and their impact on financial performance. Before joining Grin, Krishna held similar roles at Clear and Revel Systems, both technology companies with subscription-based revenue models. Krishna's strong foundation in finance was built through prior experiences in investment banking, private equity, and consulting right after college. With a diverse background in finance and extensive experience in technology companies, Krishna brings a unique perspective to Grin's finance team. In this episode, we cover off on the processes that Krishna uses with his team to make sure the budgets and forecasts at Grin are as accurate as they can be. He discusses collaboration with other teams and how to create data integrity around headcount. 0:00 Cold open 0:54 Introductions 2:49 About Grin and the Finance team 4:52 Who would be your next hire? 6:04 Who is responsible for headcount management? 7:18 The first step in headcount planning 13:56 How are you working 'exact compensation' in your budgets? 15:52 How does org design influence your headcount plan? 17:00 How do hiring managers communicate with you? 19:22 Who shares info with you about internal transfers, backfills, attrition, etc.? 20:22 Why is it important to have the model up to date and precise? 21:30 Are you reporting these numbers up the chain on a weekly cadence? 22:57 How should heads of HR work with Finance? 25:01 Suggestions for Finance leaders planning the next 18-24 months 27:05 How do you approve new headcount requests? 29:25 Conclusion

04 - Dave Wieseneck, VP Finance at Demostack - The Headcount People
Welcome Dave Wieseneck, VP Finance at Demostack, to The Headcount People podcast! Dave is a superstar when it comes to helping startups grow quickly and efficiently. He is a wizard with spreadsheets, but knows that tools and automation are the key to productivity and efficiency. We talk about the headcount planning process at Demostack, how they're approaching new investments in the 'new normal' of today, and when to move from manual work to a tool.

How the CFO mindset has changed since the beginning of 2023 - Dave Wieseneck, VP Finance at Demostack - The Headcount People
David Wieseneck talks about the shift from "growth at all costs" to "capital preservation" at his company, and many others in the tech landscape. The economy, plus the Silicon Valley Bank collapse, has led to a different approach to capital investment for Finance executives.

03 - Jeff Merlin, Sr. Director of Strategic Finance at Harness - The Headcount People
Jeff Merlin is the Senior Director of Strategic Finance at Harness, a well funded Series D startup with over 800 employees. He's helped the company manage exponential growth since joining and building out its strategic finance function. Prior to Harness, he led FP&A at OneLogin, and worked in FP&A at Gap Inc.
In this episode, Jeff talks about the strategic side of headcount planning and management, and focuses in on how to utilize tools to provide highly accurate, near real-time data about the current and future team at Harness. He also talks a bit about capacity planning, headcount modeling, and provides guidance for other FP&A leaders around managing up and across as it relates to headcount spend and forecast.
00:00 - Cold open
01:27 - Meet Jeff Merlin
02:38 - What does your Strategic Finance team look like?
03:58 - Why is headcount planning important for companies to invest in?
05:02 - How do you do headcount planning at Harness?
06:37 - What is your headcount planning process?
11:07 - How are you determining the total envelope for headcount?
13:15 - How do you determine the ratios that go into your headcount model?
14:52 - What are the ratios to consider for Sales and Product roles?
19:12 - What are the best practices for managing and executing the headcount plan?
20:56 - How are you operating when you have to make these decisions?
22:31 - Guidance for other finance leaders?
25:41 - What are the tools that you use for managing headcount?
29:54 - How much time is spent syncing data and workflows?
32:12 - How did you streamline your headcount workflows?
34:44 - C-suite perspective on headcount management for next 12-24-36 months?

Growth at all costs is out. Prioritization is in. - Jeff Merlin, Sr. Director Strategic Finance at Harness
How is your C-suite thinking about headcount management? Growth at all costs is out. Prioritization of headcount is in. Any incremental headcount that's being added should be tied to the strategic investment of the company. From Episode 03 - The Headcount People

02 - Florian Gendeau, Head of Finance at Novo - The Headcount People
Florian Gendeau has been the Head of Finance at Novo for over four and half years. The company has evolved significantly over the course of that time, growing from 12 employees to more than 300. He has some amazing insights, learnings, and frameworks that will help you understand how Novo has been able to scale by 25x in just a few short years.
Chapter list: 00:00 - Cold open 02:45 - Why is headcountmanagement important? 04:20 - Define headcount management, and how to do it. 10:24 - what does a great planning process look like? 14:03 - Best practices for keeping the headcount plan up to date? 21:46 - What are your top tips for Finance leaders?

The Three Core Pillars to Headcount Management - Florian Gendeau, Head of Finance at Novo
Full pod dropping on Feb 15!

01 - Somrat Niyogi, GM at Gusto
Somrat is the Head of Business for Gusto Embedded Payroll, so he oversees a cross-functional org that includes finance, HR, go-to-market, and product teams. He previously oversaw Gusto’s strategic partnerships, technology ecosystem, distribution partnerships, and the developer ecosystem. Somrat also has founded two VC backed companies, both of which were later acquired. Somrat gets really involved with headcount management and org design at Gusto, and shares what's made him successful over the course of his career. (00:54) - Guest introduction - Somrat Niyogi (2:53) - Why is headcount planning important? (4:14) - What has worked for you that viewers can use as a blueprint for headcount planning? (8:14) - What is effective org design? (13:10) - Why build your org chart in a slide deck vs an org chart product? (15:27) - How do you keep all of these things in sync? (20:23) - What are the best ways to work with GMs, CEOs, and also department and function leaders? (23:02) - Best practices and parting advice for adjusting strategy.

Best practices for headcount planning - Somrat Niyogi, GM at Gusto
Here's a sneak preview of our first guest, Somrat Niyogi, GM at Gusto (head of embedded payroll product), giving his best practices for headcount planning. For him, it all starts with org design.
Check out his full episode dropping Wednesday, Jan. 18th!