The Company Growth Podcast

Joey Coleman is an award-winning speaker and author best known for his book Never Lose a Customer Again, which offers a philosophy and methodology to dramatically increase customer retention. His second book, Never Lose an Employee Again, extends that effective and actionable approach to retaining employees.

Not many books, especially business books, have continued to maintain their relevance for almost 100 years. But Dale Carnegie’s classic How to Win Friends and Influence People is still influencing readers today. Listen to our business podcast to learn how to turn those quotes into action.

Joey Coleman identifies 8 emotional stages in Never Lose a Customer Again that a customer goes through in the first 100 days after buying from your company. The Company Growth Podcast helps you apply lessons from these 8 stages to your business, so you’ll never face a case of buyer’s remorse again.

There are many ways to handle a tough negotiation. Learn the best ways to never split the difference by listening to the Company Growth Podcast. In this episode of the CGP business podcast, Alysha Dominico and guests Lica Wouters and Tracy Graziani discuss Never Split the Difference by former hostage negotiator Chris Voss.

Here’s our take on another business book and whether we think the information inside can help you grow your business. Our book today is a popular one: Traction: Get a Grip on Your Business by Gino Wickman. It gets brought up in networking conversations we have with other business leaders all the time. But will it meaningfully impact your business? Let’s go over it.

If you’re looking for the best OKR book you can get, it’s a good idea to  start with the book that introduced the concept to the world: Measure What Matters by John Doerr. Listen for an explanation of what OKRs are and how to use them.

Alysha Dominico, Co-Founder and CEO of Tangible Words, discusses The 6 Types of Working Geniuses by Patrick Lencioni and Strengths Based Leadership from Gallup with Brook Watson of Crystal Knows.

New episodes of the Company Growth Podcast are coming! Starting on April 5, 2023, we launch the new series, Books to Help You Grow, to share the best parts of some of the best business books out there. The books that will be discussed are: Strengths Based Leadership, How to Win Friends and Influence People, Never Split the Difference, Never Lose a Customer Again, The 6 Types of Working Genius, Measure What Matters, and Traction. Listen and discover the most helpful lessons these game changing business books have to offer.

In this second part of our interview with Peter Caputa, he discusses his latest project, Databox, which is a program that integrates different datasets into one cumulative dashboard and makes observing customer retention analytics, among many other kinds of data, easy.

Peter Caputa tells the story of the agency partner program at HubSpot, how it started, and how the program can be replicated to build scalable success.

On this episode of the Company Growth Podcast, Tangible Words’ co-founder explains the best ways to do a full CRM data clean up on the HubSpot CRM.

On this episode of the Company Growth Podcast, our usual host, Alysha  Dominico, is the guest and she’s answering the question “Why go HubSpot?”

Joey Coleman went on the Company Growth Podcast to discuss customer retention strategies with Alysha. They talk about what it takes to successfully build an exceptional customer experience and how to effectively put yourself in your client’s shoes to figure out what they want.

In the first episode of the third season of the Company Growth Podcast, Alysha interviews a long-time HubSpot sales expert, and they have an in-depth discussion about HubSpot best practices.

On Season 3 of the Company Growth Podcast, learn how to increase revenue, lengthen customer lifetime value, and maximize your HubSpot sales and marketing subscriptions. Season 3 starts on April 20, 2022!

Season 2 of the Company Growth Podcast is full of amazing guests: executives, CEOs, entrepreneurs, and business insiders of all stripes. Listen to their stories and find ways to overcome your own company growing pains.

Edge Factor founder and president Jeremy Bout shares his best hiring tips, his philosophies on management, as well as his belief that historical non-fiction can teach executives a lot about leadership.

Learn how to take a business insider's advice and turn it into concrete action toward greater growth by listening to Nigel Green's insights from his career in coaching and consulting.

Chandy Davis already had enough on her plate in early 2020 between labour shortages, energy costs, and overseas competition. But 2020 was just getting started, and a new pandemic forced Electro Cables Incorporated to shift priorities. Company leaders in every industry will be able to relate to and learn from this Ontario manufacturer’s story.

In the Research Casting International episode of the Company Growth Podcast, Matt tells the story of his business’s unique market: Research Casting International makes replicas and models for museums and theme parks. This means that the employees of Research Casting get to spend most of their days building dinosaurs or travelling the world to make casts of real dinosaur bones.

On the Company Growth Podcast we like to talk about the path to company improvement, and how that path doesn’t always move in a straight line. Check out the story of Beclawat Manufacturing Inc., a company that treats its employees like family and made extraordinary efforts to keep its facility safe during the pandemic.

So many industries were broadsided by the COVID-19 pandemic, but the transportation industry almost disappeared overnight as businesses changed to work-from-home models and people stayed indoors. But some employees still needed safe transportation to and from work, and that’s where Hop In Tech was able to help.

Parent Tested Parent Approved is an awards business that seeks out the best products for young families and awards those products with their coveted Seal of Approval. Listen to the Company Growth Podcast to learn how to run a lean company that succeeds without outside funding and discover how to save company money.

The COVID-19 pandemic made attending in-person writing conferences impossible in 2020 and early 2021. But writers who are looking for community can find salvation by attending one of the online conferences held by The Manuscript Academy, a company that has always strived to  bring a physical experience online.

Joel Walters had bought his first RV, but for the months when he wasn’t on vacation, it sat unused. What started as a nuisance ended as an amazing opportunity and the perfect showcase of how to grow your business online. Listen to the inspiring story on The Company Growth Podcast.

Economic development is a field that much of the public is unaware of, yet economic development shapes our cities and fuels our economies. Michelle Samson is an economic development officer with the city of Vaughan and she has lots of insights to share about how she overcame skepticism and misunderstandings about economic development.

At the beginning of the COVID pandemic, security companies suddenly became more essential than ever before. Listen to a business insider discuss the marathon of growth that followed on the Company Growth Podcast.

Starting our new season of the Company Growth Podcast, we meet Peng-Sang Cau, a survivor of wars, a refugee camp and a genocide. Peng-Sang Cau has managed to build a successful career for herself in an industry where women are traditionally underrepresented. Inspire yourself to grow  your company with the Company Growth Podcast.

Company growth can be messy. Find out how to solve the difficult problems entrepreneurs face every day by listening to the Company Growth Podcast.

For the 13th episode of the Company Growth Podcast Grant Findlay-Shirras of Parkbench, a company that helps real estate agents build community and grow their business, talks about beating business blues, seeing the silver lining, and why salespeople have something to learn from Matthew McConaughey.

In the 12th episode of the 1st season of the Company Growth Podcast, host Alysha Dominico discusses value-based living with Allison Villa who is an amazing psychotherapist and entrepreneur.

In the old days of marketing, the department was less involved in sales, and marketing decisions were based a lot more in gut feeling. But,  according to my guest in episode 11 of the Company Growth Podcast, marketing shouldn’t and doesn’t work that way anymore. In episode 11, my guest is Dan Tyre, a seasoned veteran of the marketing  world.

In episode 10 of the Company Growth Podcast, Alysha Dominico interviews Delilah Chartrand of Nesda Technologies Ltd., a company that provides I.T. services and consulting. In this episode, you’ll hear how Delilah approaches the interview process, how to deal with a low-availability talent market, and why developing a strong personal brand can help a company’s appeal.

In the 9th episode of the Company Growth Podcast, Alysha Dominico’s guest is Chelsey Moter, a fellow inbound marketer who works with Cannack, a marketing company dedicated to promoting cannabis start-ups and the cannabis industry.

In episode 8 of the Company Growth Podcast, Alysha Dominico and Ceilidhe Wynn dive deep into a discussion of inbound marketing and how it works more intelligently and more humanely to bring you leads.

Don’t be afraid of change. In episode 7 of the Company Growth Podcast,  we discover that avoiding a fear of change is a mantra that’s a key part  of Chad Guziewicz’s approach to business.

Alysha Dominico and Bennett Boucher discuss progressive profiling, chat  bots, and what really appeals to a buyer. Bennett also talks about what  to do when someone stops buying into a drip campaign and more.

Understand the relevance of PR in a digital age. Plus, would you ever eat chicken and waffles?

People are hesitant to get out and spend, businesses are struggling,  economic developers and workforce professionals are searching for ways  to help... listen to what some communities are doing to foster economic  recovery during the COVID pandemic.

In this podcast episode, Dylan Wickliffe (HubSpot, Channel Account  Manager) and I talk about the importance of a Customer Journey Map -  whether you’re a start-up, a growing company - or STUCK - this will help  your company grow.

Experienced Sales Trainer Karen Kelly of K2 Performance Consulting takes  us through how to make human connections and keep your company strong -  when the business world is suddenly in self-isolation, emotional pain,  and social distancing.

The economic impact of Coronavirus is as fearsome as the medical danger.  But fear makes the economy worse - so here's what your company can do.