The Mind Takeaway Podcast
By Peter & Mira
The Mind Takeaway PodcastJan 24, 2021
Episode 52 - How to Overcome the Fear of Making Mistakes in Leadership Roles
The fear of making mistakes can affect creativity, collaboration and your ability to trust people and delegate opportunities for growth and learning from their experience.
See also this episode, as this topic links well with the fear of failure.
Micro Episode 51 - Irrational Retaliation: When We Make Decisions From a Space of Anger, Urgency, and Frustration
Irrational Retaliation: When we make decisions from a space of fear, urgency, and frustration, we still have an emotional charge attached to a situation; those decisions are often ones we can come to regret, and there will be learning opportunities.
Micro Episode 50 - The Importance of Being Yourself as a Leader
It's our 50th Micro Episode (our 121st episode), which we recorded for you on location in Bordeaux a few weeks ago!
This new episode explores the importance of being yourself as a leader and at work, as the alternative to being inauthentic takes too much energy when you think you cannot be yourself around others.
It takes twice as much energy to wear a mask; it is stressful, and your team cannot properly connect with you on a human level.
Micro Episode 49 - How to Give Feedback Without Upsetting People
How to give feedback is one of the most requested topics for us to unpack when we have conversations with companies about leadership development and when we coach and develop leaders, so we packed a lot of value for you into this 15-minute episode, where we explore how to overcome the challenges of giving feedback.
Micro Episode 48 - How Our Ideas Change and Evolve Over Time
This episode explores how, over time, our ideas change and evolve.
Takeaway 1: All of the entrepreneurs and founders we have helped or conversed with had changed their minds at least two or three times from their original ideas for their products or services. We all like to be sure about things; we want to know what will happen to prepare ourselves for the future, but that can also be a trap!
Takeaway 2: Changing your mind or pivoting will give you something more viable because you will have more clarity about your ideas than your previous iterations and be more precise on the value proposition.
Takeaway 3: It is only sometimes a good idea to rush to market and get funding for something unless you have spoken to as many people as possible and done your research and testing. Have you noticed that being first to market with a product sometimes means your competitors can leapfrog you, take advantage of your initial ideas, and learn from your mistakes?
Remember: We learn, we evolve, and we change.
Guest Episode 70 - Why Leaders Need to Read More Books with K Rajeev Narayan
We talked with K Rajeev Narayan, CEO of Leadership Elements, Inda, about why leaders need to read more books and how investing time into your professional development is a good use of time and will always be a good return on investment in the future.
Experiences are created when we read books and stories about other people's challenges and achievements. Leaders who read more books are wiser, easily connect with others and show a greater ability for empathy.
Micro Episode 47 - You Don't Have to Shout to be Heard
Sometimes, when leaders don't believe in what they are saying, they make it louder so it sounds more true. In the context of a meeting, that can often lead to others speaking with a louder voice, and everyone stops listening.
We were in Belgrade a few weeks ago watching a live news channel and wondering why the prime minister was practically shouting at the news anchor and people watching at home. There was nothing to defend; nobody was objecting to her opinion. Interestingly, we thought she just wanted to be heard and listened to.
The solution: Be that same person in the room, the calm and reflective person who isn't shouting, by stepping back and listening to what is happening. This leads to curiousity in the group and more people listening to each other.
Do you want to have an impact and stand out above the noise? The best thing you can do is listen to understand; you are more likely to have a human connection.
Micro Episode 46 - Why Leaders Have to be Present with Their Team
In this episode, recorded at Ada Lake in Belgrade, Serbia, we talk about why being present with your team is essential to building trust and psychological safety, developing relationships, dealing with challenges before they become problems, and driving innovation and creativity.
Micro Episode 45 - How to Learn From Challenging Relationships
The most challenging relationships often offer us significant growth and learning. We recorded this episode with love on the Balearic Island of Ibiza when we were there recently to do work and have some natural downtime.
Micro Episode 44 - How to Overcome the Fear of Failure
What do the fear of failing, the fear of making mistakes, and the fear of being criticised have in common? It feels to us that the world will end, and there won't be any life after, so we stay stuck in our comfort zone and miss opportunities for growth and learning.
Chances are that we will fail, be criticised and make mistakes; it would be ignorant to think that we will not experience any of these situations in life or that somehow we can prevent them from happening.
In this episode, we explore the fear of failure and questions like; what if it was OK to fail and make mistakes? What if it didn't mean that life will end, and what if it is just another step in our experience as a human and another step in our personal and professional growth?
Peter also shares one of his significant failures during an important performance at a music showcase and how it became a valuable learning experience and sparked more opportunities in the future.
The name of the four-member band Peter played with was MASS. Tune in to hear the whole story.
Micro Episode 43 - Navigating Change and Uncertainty
Change and uncertainty are two constants in today's business world. As a leader, it's not only essential but also vital to navigate these challenges and guide your team through them.
Great leaders acknowledge that change and uncertainty are inevitable. By doing so, they can prepare for opportunities rather than resist them or be caught off guard when an opportunity presents itself. They stay proactive and open-minded and embrace change to create a competitive advantage for their team and organisation.
Join us as we explore the topic of change and uncertainty and how you can guide your team to thrive in times of ambiguity. Let's build a future-proof organisation together.
Micro Episode 42 - Decsion Making, Fear of Failure and Resilience
Looking to improve your decision-making skills, overcome your fear of failure, and build resilience? Check out our latest podcast episode!
We all face tough decisions in life and at work, but fear of making the wrong choice can hold us back. In this episode, we talk about the role of our emotions in making decisions, how resilience works, and making better decisions even when feeling scared.
From knowing how to avoid making rash decisions under pressure and when to seek advice from others, we share stories of leaders making tough choices under pressure and learning from the outcomes. Plus, we explore the role of fear in decision-making and how to manage it effectively.
Take advantage of this episode if you're looking to improve your decision-making skills and build your resilience for a successful career and life!
Micro Episode 41 - Vivaldi, Leonardo Da Vinci, the Figlie Del Coro and Curiousity
We were inspired to make this episode last week, where we took time out to get creative, and what better place to do that than Venice?
In this 16-minute episode, we explore female virtuoso performers of the 18th century, the Figlie Del Coro, whom Vivaldi trained and supported in his musical laboratory at The church of S. Maria della Pietà, known as the "Church of Vivaldi. These women were the pop stars of Europe at that time.
We also talk about Leonardo Da Vinci's brief stay in Venice due to an invasion of Milan and explore the connection between creativity and curiousity; plus, Mira shares her experience of what get's in the way.
Provincial Institute for Childhood Santa Maria della Pietà of Venice
Vivaldi and the Figlie Del Coro
Micro Episode 40 - The Impact of Silence in Leadership
The Power of Silence in Leadership
Who would have thought that getting comfortable with silence in conversations could positively impact human connection and bring out the best in people?
When we get comfortable with being uncomfortable with silence, we invite insight, realisation and curiousity into our conversations.
We were working with a trail-blazing group of leaders last week, checking in to see how they were exploring the impact of silence in their work, and one leader said: "When I spoke less in my 121s and became comfortable with silence, my team members had much more to say, and our conversations were more productive and impactful. Previously, I would over-prepare and fill those uncomfortable gaps of silence, which led to too much work from my side and fewer results.
Guest Episode 69 - The Principles Behind Clarity with Jamie Smart
In this episode, we invited Sunday Times Bestselling Author and Executive Coach Jamie Smart back on the show to talk about the principles behind clarity and his 10th Anniversary edition book with the same name.
We came across the principles behind clarity back in 2015. Since then, it has transformed our personal lives and allowed us to have more impact in our work with leaders, teams and organisations.
Micro Episode 39 - The Importance of Self Compassion
This episode explores the importance of being compassionate towards ourselves and others and why we need to start with ourselves first.
When you learn to be compassionate towards yourself during challenging situations, showing kindness towards others becomes second nature.
Micro Episode 38 - What Makes a Great Leader
What Makes a Great Leader?
In this episode, we explore
- Being comfortable with being uncomfortable
- The benefits of listening to understand
- How being authentic can increase your impact
Mciro Episode 37 - 3 Tips for Leaders: Boundaries, Energy, Self Care
🚀 Stepping up into a senior leadership role? Set yourself up for success and avoid burnout with these three key areas:
1:Reassess your boundaries: It's a common challenge faced by our Executive Coaching clients. Your new position demands new boundaries, and ignoring this can lead to future difficulties.
2: Energy exploration: Discover what fuels and drains you. This awareness allows you to recharge efficiently and minimise energy-zapping tasks.
3: Prioritise self-care: Don't neglect yourself! Schedule breaks, create downtime, and nurture your creativity. Remember, you will only be the leader your teams deserve with self-care. Take care and thrive! 💪✨
Micro Episode 36 - What Gets in the Way of Listening to Understand
Listening to understand is probably one of the most impactful and profound skills you can master as a leader.
In this episode, we explore what gets in the way of becoming a better listener and what practical steps you can take to improve.
Micro Episode 35 - What gets in the way: Feeling Safe in Leadership Roles
What gets in the way of feeling safe in leadership roles?
In this second series of what gets in the way episodes, we explore what gets in the way of having more women in leadership roles and, when they are in senior positions, what stops them from feeling safe, valued and being themselves. We also share some practical tips and suggestions for the future.
Micro Episode 34 - What Gets in the Way: Of Collaborating Effectively
What gets in the way of collaborating and working together effectively?
In this first series of what gets in the way episodes, we explore what stops us from being able to collaborate effectively and being part of a team.
We also share some practical tips to make it more enjoyable to work together.
Micro Episode 33 - Exploring Intercultural Relationships
Our business relationships and teams will benefit from embracing our intercultural differences.
We were at a friend's wedding in Portugal last week, and my friend's father said something interesting about the secret to lasting relationships. He mentioned embracing intercultural differences. We looked around our table, and In our conversations, we realised all eight of us were from different countries, each with unique cultures, and we were in four relationships, each with intercultural differences.
Guest Episode 68 - Authenticity vs. Conformity with Jamie Smart
Being authentic isn't just doing what occurs to you at the moment; it is knowing who you are and following your truth to the best of your ability.
In this episode, we speak to Sunday Times bestselling author, speaker & coach Jamie Smart. We talked about the pressure to conform, the dangers of losing authenticity as leaders, and what we can do about it, so we do not lose ourselves and do it in a way that doesn't alienate others.
Bringing authenticity to work is powerful; If everyone in your team wakes up to who they truly are, you are more likely to have a more connected, motivated, and productive team. There is also a reasonable chance that someone might quit. - When people wake up to who they are, they may understand that this place is not for them.
We discuss and share examples:
- People always do what makes sense based on their current understanding of the world.
- Authenticity is at the heart of influence and communication. You will hear how authentic expression can shape policies in organisations.
- The big question we have as individuals is, "what do I want." The significant part of finding this out is uncovering our authentic selves and connecting with our wisdom and sense of direction.
- In what instances can social conditioning be helpful, and how that same thing can stand in our way? Jamie uses examples of the beliefs that are useful until they are not.
- Why do many women in leadership roles believe they can't be themselves in the workplace?
Connect with Jamie here https://www.jamiesmart.com/
Micro Episode 32 - If You Don't Doubt Yourself, You Are Not Growing
Self-doubt is a typical experience of being a great leader.
Learning new skills and becoming aware of how your feelings can impact your ability to lead will be messy sometimes; you will feel uncomfortable, and you might feel like an imposter some days. That doesn't mean you are heading in the wrong direction, and it's part of learning from your experience.
If you are not doing the work, pushing the boundaries, or are unwilling to change. You cannot expect to grow or become a better leader.
This episode explores self-doubt, imposter syndrome, and why growth requires us to feel whatever we feel.
Micro Episode 31 - Celebrating Milestones and Why it's so Importmant
Do you celebrate your milestones?
If so, how do you celebrate with your team?
This episode explores the importance of celebrating milestones and enjoying the journey.
- You can quickly lose your way if you do not reflect on how you got to where you are now.
- When you don't take time to reflect, it is challenging to stay on track and know your purpose.
- Celebrating small incremental wins can make all the difference in getting the desired results.
- If you haven't been celebrating those milestones, the good news is that it's never too late to start.
- We must start to enjoy the journey and celebrate what we do, or we can quickly lose sight of why we are doing what we are doing.
Micro Episode 30 - If you are not uncomfortable, you are not a Leader
In this 10 minutes episode, we explore a story about one leader's challenge with getting comfortable with being uncomfortable in front of his team and sharing when he got things wrong or did not always answer.
The positive impact of sharing your learnings and challenges with your team is this:
- It builds trust, compassion, and empathy.
- You go there first, allowing others to do the same.
- Transparency reduces people second-guessing you behind your back.
- Collaboration and creativity improve when you work together to find solutions to challenges.
The flip side of the above is that the leader usually feels uncomfortable, then tries to ignore their feelings or push any discomfort away so they can get on with their work. This behavior only leads to more suffering for everyone. The best gift you can give your people and yourself is to get comfortable with noticing when you feel uncomfortable and being curious about the source of those feelings.
Micro Episode 29 - Planning vs. Preparing for Opportunities
Do you need a tight, rigid plan and structure to succeed with your business idea?
In this 10 minutes episode, we explore planning vs. preparing for opportunities and how learning about our resilience and creative we are is much more helpful than being strategic or being able to build a detailed plan.
- We stifle innovation and creativity when we think our plan should be one way or another.
- When doing something new, we often believe that having a specific plan is a way forward; however, this blinds us from seeing opportunities.
- By having a more open and fluid plan, you allow the possibility of things being better than you envisaged.
- Having unrealistic timescales can also be another way of talking ourselves out of doing something we want to achieve.
Micro Episode 28 - Impactful Leadership and Why It Matters
Do you feel valued by your team and colleagues?
Do you feel you need to talk more to be heard by your colleagues?
In this 10 minutes episode, we explore what gets in the way of having an impact as a leader and allowing others to do the same.
- You must get to know yourself to be a great leader and positively impact others.
- If you are not listening to yourself and not seeing your value, you are more likely not to have a positive impact.
- You cannot force people to listen to you; they must first feel safe around you and the team.
- When you feel like you are not enough, you may talk more and try to force people into your way of thinking instead of listening to others.
- There is real value in getting comfortable with being uncomfortable.
- When you stop overthinking, you drop back into a space of clarity and will not know what to do next.
Micro Episode 27 - How We Feel Shapes Our Perception of Reality
Did you know that your perception of reality shifts depending on how you feel?
In this 10 minutes episode, we share a valuable thing to know regarding how we feel about any given situation that can shape our perception of reality at that moment.
- How we feel in any situation can change depending on our mood.
- Being curious about how our perspective in any given moment can impact our work, the better results we will experience.
- The trap of reacting or changing things when we feel uncomfortable, just because we have thoughts in the moment.
- The more awareness you have of this will improve your relationships, improve your ability to make better decisions, and cultivate lasting relationships.
- However, we are feeling can overlay our reality from moment to moment.
- Once you notice this trick of the mind, it is easier to show compassion for others when they get uncomfortable in meetings.
Guest Episode 67: Self Organisation with Christiane Seuhs - Schoeller
Everything is useful until it is not
We are now facing substantial global challenges regarding how we lead, so is it not time we look at other ways of organising ourselves as a species?
Creating the management hierarchy structures we have in place right now was a super clever thing to do in the past and has been a very successful concept when it comes to organising; however, is it now in need of a serious update?
Is our current paradigm of leadership causing harm to ourselves, humanity and the planet?
Has listening to understand each other been lost somehow, with everything in our modem life zapping our attention span?
Many of our world leaders seem to be disconnected from themselves and the very people they are meant to be of service to.
We may have to do a lot of unlearning to clear the way for us to be able to see a new way forward and accept when we don't have all the answers.
What has got us to this point in time may not necessarily serve us in the future, so let's get curious about what else is out there.
In this episode, we explore self-organisation with Christiane Seuhs-Schoeller
Always driven by pioneering the new, Christiane has been an entrepreneur for over 30 years and an international Business Consultant and Coach for almost two decades. Seeing how often the workplace feels disempowering, leading to people feeling disengaged and unfulfilled, Christiane has specialized in new forms of organizing, focussing on self-organization, for over a decade.
Inspired by the years of exploring this new world, she decided to write her book: “New Stories of Love, Power and Purpose; A Global Invitation to Experiment With the Unknown”, which will be published in late June."
Christiane's LinkedIn Profile: https://www.linkedin.com/in/christiane-seuhs-schoeller-5a751624/
Download a free book sample: https://lovepowerandpurpose.com/
Micro Episode 26 - Finding Your Purpose
Living a life with purpose.
In this 10 minutes episode, we share some of the insights from our work supporting leaders.
- You can not find your purpose as it is not something outside of us; it shapes through our life experiences.
- The more you connect with yourself and listen to your inner voice, your decisions and actions will be aligned with your purpose.
- You cannot find your purpose and then live your life aligned to it; it's quite the opposite; the more you connect with yourself and the more time you spend in clarity of mind, the more you will live your life on purpose.
Live Episode 1 - The Rhythms & Cycles of Our Energy
Burnout keeps you from being productive. It reduces your energy, making you feel hopeless, cynical, and resentful. The effects of burnout can hurt your home, work, and social life.
In the first of our podcast live series, we had a great conversation and exploration into what causes burnout and how we can address it individually and in the workplace, together with Corinne Lembe Mayunga from Stillpoint Spaces Berlin.
Suppose you are a leader, HR professional, co-founder or entrepreneur. In that case, you may find this episode helpful, and at the very least, it might spark your curiosity about how your energy levels at work can impact your mental health and productivity.
About Stillpoint Spaces https://stillpoint.org/
Our mission is to re-imagine psychology for the 21st century through connection, exploration, and innovation.
Connect with Corinne here https://www.linkedin.com/in/corinnemayunga/
Episode 66: Gender Diversity in Leadership with Kristen Anderson
Kristen is currently the Vice-Chair of European Women on Boards (EWoB) and the Development Programs Committee chair. EWoB is the European umbrella association for gender equality at the decision-making level, a non-profit consortium of national organizations whose aim is to improve gender balance on corporate boards across Europe.
From 2016 to 2021, Kristen was Barilla's Chief Diversity and Inclusion Officer. Kristen reported to the CEO of Barilla and led a 12-member D&I Board, comprised of internal members from 8 regions and two external
Kirsten LinkedIn Profile: https://www.linkedin.com/in/kristen-anderson-aaa44a8/
European Women on Boards: https://europeanwomenonboards.eu/
Gender Diversity Index: https://europeanwomenonboards.eu/portfolio/gender-diversity-index-2021/
Timestamps and Takeaways
"You can be successful being yourself; we bring a lot of value in our leadership roles."
01:42 The challenges of getting into senior leadership as a woman and staying yourself.
04:28 Why it is essential to have good role models, mentors and coaches in your career.
05:12 We are up to 50% less productive if we are inauthentic or trying to cover up an aspect of ourselves or our life.
07:40 In performance reviews, women are given feedback on their style, image, or how they express themselves 86% of the time vs 1% for men.
09:38 The difference between homogeneous and diverse teams and the impact that can have on performance and innovation.
17:42 How can we move from box-ticking to hiring more diverse candidates?
23:43 How does the trauma of climbing the leadership ladder as a woman affect how some female leaders treat other female leaders and make it hard for them to grow in their authentic way.
28:24 All leaders need to practise empathy and be able to step into someone else's shoes when it comes to experiencing exclusion or discrimination.
39:47 It's a job-seekers market, and if a company is window dressing instead of being genuinely inclusive and hiding toxic culture, they will fail to recruit and retain talent.
46:11 How can we challenge existing biases and create more inclusive cultures
Micro Episode 25 - The Dark Side of Personality Tests
Humans are so varied and complex that no one phycological test has yet to determine how diverse we are or can even begin to identify your team's strengths.
"We learned through our work supporting leaders that these tests are also not well suited to people outside of western cultures, and they are constructed to be ableist, racist, sexist, and classist."
Timestamps and takeaways
01:43 Some facts and figures about personality tests to date and how it is a $2bn dollar industry, growing by 15% each year.
02:22 Leaders often use them as jumping-off points to get to know their teams. However, that is where they become dangerous.
03:57 Personality tests are not based on good psychology or science and are no better than horoscopes.
04:04 What we learned is that these tests are also not well suited to people outside of western cultures, and they are constructed to be ableist, racist, sexist, and classist.
05:04 We get drawn to these tests because we as humans are constantly searching for who we are and our purpose in life, and we also seek certainty/security.
05:48 We will never be able to find out who we truly are by doing a personality test because we are constantly changing and growing.
08:33 Personality tests are rubbish tools for HR and recruitment to create hiring or efficiency shortcuts; there are no shortcuts for getting to know someone.
12:09 Humans are not so good at being comfortable with uncertainty, and it's this grasping for certainty when it comes to wanting to know someone that can get us into trouble.
13:26 The alternative, instead of doing personality tests, is to listen to understand each other, allowing everyone to learn about themselves.
Some further resources on this subject:
7 and a Half Lessons about the Brain, book by Dr Lisa Feldman Barrett
Persona - HPO documentary about personality tests and their origin
Why personality tests don't work, PsychMechanics magazine
Personality Tests Don't Work Heres Why and Alternatives, Noble Academy
Reasons why personality tests don't work, Wise Step
Guest Episode 65 - Psychological Health and Safety with Shiela Lord
When it comes to mental health in the workplace, Sheila Lord, by her own admission, has learned from her mistakes. She saw first-hand how businesses and organisations weren't taking mental health seriously and the detrimental impact on the industry as a whole.
To tackle this head-on, Sheila started BMR, and today the company leads the way in mental health support programmes, all of which have a definitive return on investment.
Well known for her ability to 'cut to the chase', Sheila believes that workplace wellbeing isn't just about fruit bowls and yoga and that you can't simply magic away employee stress by 'fixing' people. The problem is often more complex, but BMR is designed to help.
Takeaways and Timestamps
02:40 Pressure builds on CEOs and business leaders to deal with workplace mental health, and they don't know where to start.
05:20 Workspace mental health is a shared responsibility; as individuals, we need to take ownership of our mental health, and in the workplace, we need to create a culture where we can have support when we need it.
8:00 Often, one thing that gets missed is leaders; after conducting engagement surveys, they do not follow up with conversations with employees to get the complete information about the required changes and next steps.
10:33 Why do workplace wellbeing programs and initiatives have relatively low uptake and engagement?
16:53 What are the dangers of implementing a wellbeing strategy to tick a box and not ask yourself why you need it?
21:18 The benefits of implementing a systemic workplace wellbeing approach even if your company is doing great.
23:32 Employees are a vital part of any organisation; they drive your business forward every day, and having good mental health in the workplace is not an employee perk or reward.
26:31 What are the visible signs of mental health issues, and how having a risk-based approach can help prevent problems occurring in the future and know what to do when someone needs help?
30:42 Everybody has a shared responsibility for mental health and workplace welling, so let's work together to create happy workplaces.
35:43 Fear is often the root cause of inaction when addressing mental health and wellness in the workplace.
Micro Episode 24 - The Blame Game
When we blame others, we stop listening and give away any chance of finding solutions.
In this 12 minute Micro Episode, we explore the transformative power of taking responsibility and ownership for our actions.
Timestamps and Takeaways
01:12 When we were kids, we learned that if we blame someone else, we won't get punished, whether we had something to do with the situation or not.
01:48 It's not that we are bad people; we often blame others as a protective mechanism; however, we understand the impact of blaming others on our teams, the company and ourselves.
02:14 When we blame others, we disempower ourselves, and it stops people from being able to trust you as a leader (it's the opposite of psychological safety)
02:29 Your people will copy your behaviour, both the positive things you would like them to continue and the negative things you might want them to stop.
03:08 When you take responsibility for your actions and show a willingness to look for solutions, you create the right conditions for others to do the same in your team.
04:27 You may not be the cause of an issue, but you are more likely to resolve it as an individual, as a team, as a company if you are willing to look at the options with other people and think ok what we can do?
04:42 When we are angry and fearful in the moment, it can look like there are no options, and that is when we need to slow down, take a step back and breathe.
05:24 It can be painful to accept responsibility when looking back into the past; however, this is the only way to resolve trauma. And avoid making the same mistakes in the future.
06:43 By blaming others, we stop listening to others, stifle creativity and limit the possibility of finding solutions to problems.
08:04 When we take the role of victim and blame others, we resolve ourselves from any power to anything about it.
08:16 Playing the martyr and taking responsibility for absolutely everything can lead to isolation and create a toxic environment.
10:38 Blaming others also prevents your team from growing as they will not feel safe enough to learn from their own mistakes.
Guest Episode 64: From Employee to Successful Entrepreneur with Giulia Iannucci
In this episode, we speak to Giulia Iannucci, a social entrepreneur and founder of KnowThyBrand dedicated to helping women in business build sustainable ventures and career paths. Always curious and inquisitive, Giulia has worked and lived in Spain, Belgium, Australia, Singapore, the UK and Luxembourg.
Timestamps and Takeaways
02:15 Not knowing what we want to do, exploring our curiosity and accepting opportunities over a long period, we can find our passion and purpose.
07:50 How sometimes the jobs we are the most passionate about can have the most significant impact, we're not paying the most money.
08:42 What is a social enterprise and how to turn an existing for-profit business into one, where the proceeds are invested into something good for society.
10:43 Resilience does not mean working too many hours to the detriment to your personal life.
12:09 The more you take care of your own needs first for your mental and physical health, the more it reflects positively on your team, your business, and your family.
14:39 We often forget we have a conscious choice of whether to work more hours than we really need to.
19:18 If you care for your team's results, spending time on too many tasks might not get you where you want to go with regards to more creative solutions and often leads to burnout.
20:41 There is still this badge of honour of smashing too many hours, and even though you might not say, hey, you should do that too, your team will copy your behaviour and feel under pressure to do the same.
29:59 How can we all be tricked by a feeling of urgency, that feeling when you receive an email and think you have to act straight away, and where does that come from?
31:29 The common mistakes startups make as they grow and build a bigger team are thinking they have to follow what everyone else is doing, which can be dangerous.
34:15 One trap entrepreneurs often take every opportunity that comes their way and suddenly realise it's not their business anymore or it evolved into something they didn't want.
36:45 It really all boils down to who you are, what you want to achieve as a business and why are you doing it?
44:05 Accepting your own vulnerability as a leader, we are humans after all and being ok not to have all the answers.
Micro Episode 23 - How to Leave a Toxic Workplace
Your manager's and peers' behaviour can positively or negatively impact your self-confidence and belief in your ability to do great things.
Sometimes leaving a toxic company can be as challenging as ending an unhealthy and abusive relationship. All because our self-confidence, self-belief and self-esteem are shattered, and we can't see better options.
In this 14 minute Micro Episode, we explore how to leave a toxic workplace.
Timestamps and Takeaways
01:24 How can your manager's and peers' actions impact your self-confidence and belief in your ability to do great things.
02:51 There is no special feeling of confidence that you have to build; it is the absence of discomfort, doubt and over-thinking.
05:06 One practical action you can take for yourself is to do a self-inventory and get it all out of your head and on paper.
06:09 We can't always see what we are capable of when we are in a low mood; just knowing that can save you lots of time and worry.
07:28 The trap of self-sabotage and how to get out of it and take meaningful action.
12:02 No matter how much self-confidence you may think you have, you have to start somewhere and take the first step.
Guest Episode 63: Great Leadership = Great Service with Martin Newman
Tenacity, perseverance and being a good human being will get you far in life.
In this episode, we speak to Martin Newman, an expert keynote speaker, columnist, author and advisor on customer-centric transformation and customer experience.
Martin is also an advocate for diversity, social responsibility and employee engagement for all consumer-facing sectors.
He appears regularly on BBC TV and Radio, on Sky, ITV and Channel 5 and a host of other media channels such as LBC, The Times and FT to discuss consumer issues relating to the retail, travel, automotive and financial services sectors. Martin has worked for over 35 years leading the multichannel operations for some of the world’s most recognisable retail brands. These include Burberry, Intersport, Pentland Brands (Speedo, Berghaus), Harrods and Ted Baker. His bestselling book 100 Practical Ways to Improve Customer Experience, is seen as definitive within the sector and was shortlisted for the Business Book of the Year Award 2019.
Connect with Martin
04:36 The importance of empowering your people and seeing leadership as a service role.
08:51 How to provide a great customer experience isn't just about efficiency and speed.
14:32 Leaders that do not focus on service can often overlook opportunities that impact the longevity and profitability of their businesses.
18:00 The dangers of short term decision making and the damaging knock-on effect that can have on both customers and employees.
21:58 Business owners' decisions and employers' expectations ultimately dictate how companies approach sustainability, diversity, equity, and inclusion.
22:50 When businesses scale to a certain size, they feel they have to behave differently, losing their entrepreneurial spirit and creativity.
24:45 95% of consumer-facing businesses (maybe more) see customer service as a problem and are even ok with unhappy customers venting about lousy service on social media.
30:33 Companies that look after their staff provide flexibility, offer ongoing training and education and recognise that they get better-skilled people who stay longer in the company.
43:21 If you want to understand what's working and what isn't, walk the floor, talk to your people and listen to what they have to say.
44:26 The difference between data and insight; brands are drowning in data and measuring the wrong stuff, outputs instead of inputs.
48:40 Martin shares a great example of a company that truly empowers its employees.
Micro Episode 22 - Exploring Dissent and Leadership
Dissent is essential in leadership.
If you are not comfortable with differences of opinion in your team, then you cannot really call yourself a leader.
Leaders often shy away from open dialogue and differences of opinion because it feels uncomfortable to have someone not agree with you, even though diversity can only flourish if you are open to differences of opinion.
If you want to innovate, solve problems and create a safe and inclusive environment, then it's time to allow your people to express disagreement without fear of retaliation.
Timestamps and Takeaways
00:54 Dissent is required if you want to cut through groupthink and have high performance in your team.
01:23 The meaning of Dissent is to publicly disagree with an official opinion, a decision or set of beliefs.
01:58 Contrary to popular belief, if your team feels safe enough to express their opinions, this is a great thing because the opposite of that can stifle creativity, create fear, and give up voicing their concerns.
02:35 Allowing Dissent allows you as the leader to relax (you don't have to have all the answers) and gain different perspectives that you didn't have before.
03:37 The reason leaders are not comfortable with Dissent is because they have the mistaken belief that if someone doesn't agree with them, they are wrong, and there is this push back to prove that they are correct, instead of listening to what people are saying.
04:30 When you create a space where Dissent is ok, where other people's opinions are ok, it becomes a conversation.
06:56 What we noticed is that Dissent can often look personal, but it's usually not and the means of an individual or team expressing their opinions.
07:30 Having open dialogue can result in an agreeing on a consensus with your team which results in trust, psychological safety and high performance.
07:56 There will always be a few people who argue for the sake of it, but as you get more comfortable with dissenting opinions, you will quickly notice who has the right intentions and who doesn't.
09:07 If you listen to everyone's point of view, the noise will decrease because your team will not have to shout to be heard.
09:49 If you ignore and marginalise your team and don't allow people to express their opinions, you create a toxic environment where trust is eroded.
10:14 if you are not listening to someone, you force them around to our opinion or the company's views without facilitating a safe space to discuss things openly. The result with always a power struggle.
Guest Episode 62: How to Avoid Burnout with Tiffiny Frances Hogg
In this episode, we speak to Tiffiny Frances Hogg, an accredited transformational coach and founder of the Personal Consultancy. Tiffany has spent the last 17 years helping executives and founders build their businesses and now helps aspiring and existing entrepreneurs challenge the status quo and create successful and fulfilling businesses and lives.
Having suffered multiple burnouts in the rat race in London, she has made it her priority to create a life she doesn't want to escape from. Her mission is to help people do the same by finding their purpose and equipping them with the confidence and strategy to live it.
The Personal Consultancy
05:33 The sad truth of how some people think burnout is just a normal part of life and it’s ok.
06:22 The importance of finding out what is causing you to stress in your work and taking action to change it.
07:26 What are some of the reasons for burnout at work and how to identify if it is happening to you?
08:21 How often the triggers of burnout are driven by a desire to be needed, please everyone, exceed peoples expectations and feel wanted.
10:22 Awareness is everything when it comes to identifying what stops us from caring for our own mental health and wellbeing.
12:50 Even the freedom to be an entrepreneur can lead you to burn out just as much you did before if you do not set some boundaries for yourself when it comes to self-care.
13:34 What does self-care actually mean and what can you do to make that happen?
14:27 What do we mean by increasing your awareness, how you can do that by exploring your values and getting to know yourself.
17:22 The value of cognitive dissonance and what it when it comes to what holds true for us and being gifted with new information.
20:14 The power of realising we all have choices and just stopping to reflect on that can make all the difference to our quality of life.
28:56 The importance of incremental daily milestones and not living for the next shiny new thing.
24:14 How to set non-toxic goals that won’t burn you out and will keep you curious.
31:34 Life’s traumas don’t always have to be massive things to affect us and we don’t often realise the little things that can impact our ability to make informed decisions.
33:14 To really know what you want in life, you have to try things out first and experience what makes sense for you.
36:00 It’s only when allowing ourselves to slow down and take time out of our day is the space where insight lives and creative ideas can take form.
37:41How to do less when it looks like you have to do more of the same, because of a sense of urgency is so counterintuitive in our modern fast-paced world right now.
42:58 How great leadership is all about showing others that self-care is vital when it comes to your mental health and wellbeing.
Micro Episode 21 - Exploring Personal Boundaries
At work, we often say yes to things under pressure that does not serve even the company or us.
In this Micro Episode, we explore personal boundaries.
You may or may not be aware of some of the boundaries you have in your life for both your personal and professional life. Once you become aware of them, it becomes easier for others to know them, too, if you are willing to share them.
Timestamps and Takeaways
01:10 When you don’t set boundaries for yourself and manage the expectations of others, you might end up taking too much on yourself.
01:59 If you want to set boundaries for yourself that serve you, they must be set when you are clear of mind and have reflected on why they are essential in your life.
03:11 How most people are not aware of their boundaries are; they agree to everything, even if it impacts their mental health and causes resentment.
04:35 Why is it that the more you take care of yourself, the better leader you become?
05:00 Often, our clients tell us they feel guilty for setting boundaries and taking time out for self-care; however, self-care is not selfish.
05:46 Getting curious about your boundaries means you can explore what works for you, and you can always change your mind and set new ones.
06:16 Your boundless will evolve as your awareness increases, and you learn new thighs about yourself and others.
07:28 What are your non-negotiables right now when it comes to your life and work?
08:18 Setting boundaries comes from our own life experience about how we want to work, how we make our best decisions and when are we at our best.
10:22 If someone steps over one of your boundaries, it doesn’t mean they are a terrible person. It just means you have the responsibility to communicate the impact of you not sticking to them.
If you are curious about how we can support you with one-on-one coaching or leadership development, visit our website for more details at https://www.themindtakeaway.com/
Guest Episode 61: YOU Shaped Careers with Marjolijn Flug
In this episode, we speak to Marjolijn Flug, a career and allyship coach who firmly believes that everyone deserves that YOU-shaped space in the world where they can truly be themselves, feel valued and welcome. People who have created that space for themselves can also pay it forward and more easily create more space for others, becoming stronger allies to diversity, equity and inclusion.
Marjolijn has an extensive background in HR and Communications. She often coaches internationals and multi-passionates (multi-potentialities). That said, she’s really interested in every individual’s personal story.
Connect with Morjorlijn here:
03:57 What is a YOU shaped career, and how will it help you?
05:43 The importance of employees having side hustles and others focus other than their main careers.
10:16 We explore the positive impact of employers embracing all of the skills each person can bring to the table in their roles
10:31 When leaders do not feel free to be themselves, it can harm Inclusion initiatives and their ability to foster positive relationships.
14:55 How increasing awareness about others can make all the difference in creating safe spaces for everyone to do their best work.
20:47 What gets in the way of female leaders being authentic and feeling comfortable to be themselves?
23:33 How imposter syndrome is normal, as anyone willing to step up and be themselves professionally will always experience it, as it contradicts the idea of what you should be.
27:34 How making a profit while sacrificing employees' mental and physical health is just not acceptable anymore.
33:39 Nowadays, people are unwilling to put up with the terrible and toxic working conditions anymore and are willing to resign if necessary.
35:44 How there is enough fear already regarding diversity and Inclusion, so supporting leaders instead of blaming them is the way forward.
36:45 The power of allowing yourself the freedom to say, "I don't know, and I have changed my mind".
40:06 The impact of allowing yourself to feel vulnerable and how it helps you be more honest and transparent.
43:06 How people stepping into management roles forget to be human and often lack key leadership skills.
46:01 Compnaies often don't know they have all the answers to improve their culture; They neglect to listen to their employees and struggle to retain high talent.
Micro Episode 20 - Why Mental Health at Work Matters?
When people feel well, they do well!
We all fall into the trap, believing that when we do well, we will feel well, which leads to mental health challenges in the first place. If we want better results, we have to take care of ourselves first.
In this 10 minute Micro Episode, we explore:
Timestamps and Takeaways
😃 Why is it so essential to take care of your mental health first before being able to help others?
🤔 Companies are not getting the results they want with their current working methods, so what has to change in the future?
😩 What happens when leaders focus on tracking hours worked instead of thinking about the results?
Guest Episode 60: Responsible AI with Layla Li & Sonali Sanghrajka
In this, our 60th episode (well, actually our 79th if you include the Micro Episodes), we speak to Layla Li and Sonali Sanghrajka, co-founders of KOSA AI. They are based out of Nairobi, Kenya, and Amsterdam, Netherlands, building software solutions that help companies make their AI technologies more inclusive of all genders, ages, races, and more through bias detection and mitigation.
00:15 What does it mean for companies to implement software that can make their technology more inclusive and detect bias in their AI systems before it's too late?
2:25 New regulations in EMEA include fines for any AI or data misuse by companies that are not holding themselves accountable.
4:06 The upside of making your technology more inclusive is tapping into new markets that can often be overlooked due to a lack of awareness.
7:23 Today employees care about what they produce and the actual values of the company they are working for - one in six employees will quit their job rather than help build a system with AI bias built in it.
9:41 How can we know that companies are accountable for making positive progress in their culture regarding DEI and sustainable practices?
10:43 The first step towards diversity and inclusion is transparency because there are no clear metrics you could use to measure it; it's a constant conversation and improvement based on that.
15:41 Machines reflect our own bias and blind spots, and as we're correcting ourselves, we need to fix the data we add to those machines as well.
24:00 Self-reflection and the desire to do something meaningful for society drew Layla to leave her cushy job at Tesla and build technology for good.
28:00 What challenges and biases do women face in leadership roles in predominantly male environments?
35:06 Sonaly explains how their authenticity and way of doing things as female founders helps grow the company and improve their product.
38:17 How living in different countries and being exposed to different cultures exposes your vulnerability and helps you become aware of your resilience.
40:05 To make meaningful changes and use AI to improve the hiring process or product, companies must know where they stand at the moment and what they want to achieve.
44:01 Why is it important to have diverse talent and in different parts of the world to have different perspectives?
46:05 Examples of the importance of listening to the employees because executives are often not closely in touch with the problems and ideas available from all their employees.
Guest Episode 59: Creativity, Collaboration and Self Care with Garry Turner
Peter had a wonderful conversation with Garry Turner for his LinkedinLive Right Here, Right Now show about the creative process and what can emerge when you have a minimal brief, simple questions asked and an open heart.
They talked about the interplay between flow, thought and creativity, plus the creative process and freedom of thought, inspired by their recent collaboration where Peter created an electronic music track called Kaleidoscope which Garry has been using as a vehicle to introduce his work as a coach and consultant.
Garry is the founder of HEXO Change where he acts as a Strategic Advisor, Facilitator and Interpersonal Guide across commercial, people, culture and systems for solopreneurs, startups and progressive corporates.
Connect with Garry here:
“It’s not a back and forth in a linear way, it’s a lot more spiral, circular way, it’s more important that we remember that this creativity thing is much more organic”.
“None of this has been a fixed process at any point, yet we have come out with an incredible product at the end of it”.
“To innovate, you have to mess up a lot of stuff and fail often”.
“When people collaborate, that’s when the magic happens”.
Micro Episode 19 - Time and the Present Moment
In this Micro Episode, we explore time and the present moment in conversation with Claudia Goetzelman, one of our coaching colleagues in Berlin, a world-class photographer for content and brands.
Timestamps and Takeaways
01:44 It’s only humans that have developed the ability to measure time, and animals don’t have that ability; it is more automatic for them.
02:36 When living in our external representation of time measured by clocks and calendars, it can be limiting and slow us down.
03:28 There is another experience of time whereby being present, you can feel like you have achieved more just by not having to measure it and experience it at that moment.
04:30 Wanting results, outcomes and goals are fine with clarity, but sometimes we trap ourselves with having the end in mind when it comes to time pressures.
04:49 Leaders often trap themselves and their time by causing unnecessary pressure when they say we must do this by a particular time.
05:23 When it comes to creative problem solving, you need to consider getting out of the habit of thinking about time and how much time it will take to find a solution.
06:20 we often say we will make time for reflection and downtime for ideas to form, but we often fall into the trap of never scheduling it in our week.
07:42 The real benefits of slowing down and being present throughout your day.
Guest Episode 58: Kindness in Leadership with Stefan Tonnon
In this episode, we speak to Stefan Tonnon, a Human resources professional with 25 years of experience in the IT sector across EMEA, US and APAC as a leader. His passion for people development, diversity, inclusion and belonging, technology and sustainable transformational change is the driving force behind his career. He lived in five countries, and being a global citizen has enabled him to understand how diversity is crucial to driving financial success in international companies and start-ups, mentor and business advisor for Collective Brains. Stefan is also an investor, farmer and ambassador for start-up Threefold and provides business advice to small tech start-ups.
Connect with Stefan here: https://www.linkedin.com/in/stonnon
Timestamps and Takeaways
09:49 How living and working in five different countries gave Stefan a deep cultural and diverse experience working with people from all over the world.
14:48 Stefan explains why he loves his role in human resources and how he got into it in the first place.
16:52 Why is kindness in leadership so crucial if you want to impact others and make them feel safe.
17:56 What happened to the H in HR and why the focus on performance, rather than people?
20:15 Companies with strong values can often be misaligned with what they say to their people and how their leaders behave in 121's and meetings.
20:55 there are some great examples of companies out there that understand that the results you want to drive have to be human-enteric; they know that they still have to do that through their people.
21:30 Asking people how you are doing and not always talking about work is still essential and will remain vital and how companies are quickly forgetting it.
23:15 How our current education model is still very individualistic, and then you enter into a role and have to work as a team, and often those skills require further development.
26:33 The importance of how you communicate as a leader and listening to understand your people
30:03 We reflected on what we see as the most significant skills gaps for leaders to develop right now.
33:58 We have all been trained in the past to fix problems but often end compounding the issue with quick fixes without first asking people what they think is the root cause.
38:36 The big learnings for leaders right now and going into 2022 will be how they support their team with the five different generations in the workforce, plus having their people working both in offices and remotely.
47:41 The importance of treating your team as human beings and practising kindness every day.
48:53 If you hire the best people in the market, make sure you allow them to do what they are good at, empowering and trusting them to do what they are good at from day one.
49:55 The ripple effect and impact you can have on someone's mental health, just be showing an interest in how their day is going.
54:07 The power of vulnerability, in accepting your mistakes, discussing them with your team and making things right.
Micro Episode 18 -The fear of Talking About Diversity, Equity and Inclusion
In this Micro Episode of the Mind Takeaway Podcast, we explore the fear of talking about Diversity and Inclusion in the workplace.
Timestamps and Takeaways
01:30 Diversity and Inclusion is not a topic you can resolve by attending a one day workshop; it’s about getting into conversations about it with your employees.
02:03 The most significant thing that gets in the way of creating a more inclusive environment and talking about DEI is fear.
02:32 How with DE & I, there is no one-size-fits-all solution and a perfect how-to guide that will address everything, as it is constantly changing and evolving.
02:54 The more we leaned into our fears and insecurities, the more we learned about the subject of Diversity, Equity and Inclusion.
04:13 Dialogue and open discussions with your team about Diversity will open the door to a more inclusive environment in the future.
07:08 You have to start somewhere, and the quicker you do, the easier it will be to address any shortcomings that your company may have.
07:50 It is always good to get curious about how inclusive your company is and listen to your employees first before taking any action.
09:56 In many organisations, we see a disconnect between how they talk about DEI and how their managers do not display inclusive behaviour in their day-to-day work.
Guest Episode 57: The Creative Process and Following Your Passion with Robert John Hope
In this episode, Peter speaks to Robert John Hope, an Irish, Berlin-based singer-songwriter whose music is rooted in ambient folk and alternative pop/rock. In Ireland, he will be known mostly as the man with the distinctive voice and poetic lyrics who fronted the band Senakah, with whom he toured Ireland, the UK and the US extensively in the past. He is now back with his debut solo album ‘Plasticine Heart’, developed over a couple of years during which he released his first solo EP ‘The Unravelling’ in 2018. The album’s title for him reflects the changes one invariably goes through as time passes and for better or worse the malleable nature of perspective and the human heart.
Connect with Robert here:
Listen to his debut album, Pastercine Heart https://save-it.cc/musszo/plasticine-heart
06:30 How having a full-time job and being an artist has allowed Robert more autonomy and freedom in the music writing process.
09:56 Limitations can benefit the creative process and lead to better results.
11:40 Robert has written a lot since COVID; however, the challenge was the lack of human connection and test songs in front of a live audience.
16:20 Producing demos before going into the studio can be beneficial to hit the ground running compared to go in with nothing and feeling the pressure.
18:30 How playing five to six days a week and touring over 40 states in six months makes you cut your teeth as a musician.
27:29 Doing what you are passionate about can be therapeutic when you are doing it without internal or external pressure.
30:21 Robert shares his approach to writing songs and how he approaches this process via a framework.
32:53 The power of finding your unique way of doing things through trial and error.
37:01 Robert and Peter reflect about how they think pop music all sounds the same right now compared to the hits of the ’70s, 80’s and
41:15 Robert reflects on has the music industry changed during COVID and what has been his experience?
53:31 Be yourself, as everyone else is already taken. The most powerful thing you can do as an artist is to be yourself.