Visible at Work
By Tracy Oyekanmi
Visible at WorkMar 21, 2021
Ep 51 A Unique Experience of Working Abroad in the Same Continent with Folu Adeyeye
Folu Adeyeye is a brand marketing and digital professional passionate about marketing and innovation with a deep love for Africa. He's constantly working on exciting projects even as he leads the African Leadership University in Mauritius.
We catch up on old times and also talk about Folu's experience even though his working is still in Africa and he highlights the common feelings we have about moving abroad-even if it is within the same continent.
The outcome of being open-minded is that you get to understand how best to engage with other people.
One the thing about working in a diverse environment is that you get to learn about new cultures and at the same time teach people about your culture, so you constantly have to represent.
Ps. If you missed the career masterclass, you can catch the replay here www.visibleatwork.com/masterclass
Ep 50 Top 3 things to advance your Career Abroad
But it also means that you are making progress and progress comes by action and action comes by doing the 3 major things we discuss on this episode.
This is for you;
If you feel stuck since you moved abroad and want to know where to focus your energy
Know that stepping out of your comfort zone will be great for you but you don't know where to begin
Need to cutback on the hustle and wants to embrace flow and stability in your life abroad
Ps. If you missed the Career Masterclass, catch the replay www.visibleatwork.com/masterclass
Ep 49 Dealing with Career Failures
On this episode, I speak to you if you feel the biggest risk you took moving abroad was a failure or the biggest change you've taken recently in their career.
Sometimes the failure of a project doesn't have to be on you, external circumstances beyond your control can play a role too
Look more at the lessons learnt and not on the downside on failures
People fail, Projects fail and the governments also fail!
Ps. If you missed the Career Masterclass, catch the replay www.visibleatwork.com/masterclass
Ep 48 Finding opportunities abroad when it seems impossible Interview with David Mc Neill
Prior to building Expat Empire, David left the United States in 2014 after working in Investment Banking and and Product Management and has since lived in Tokyo, Berlin, and Porto. David started Expat Empire because he has a genuine passion for living abroad. He is also the host of Expat Empire Podcast and Author of Passport to Working in Japan.
As the founder of Expat Empire, David McNeill is focused on inspiring people to move abroad and showing them how to do it. In addition to producing books, podcasts, blog posts, meetup events, and more, Expat Empire offers personalized consulting services to give everyone the opportunity to achieve their international dreams. David shares the difficulty in finding work when he moved and how he overcame those struggles; He reminds us to:
Look for skill sets that you can add to whatever experience you have and which is also relevant to your next career move.
If you are going through a rough time abroad, know that you are not alone and the situation is not particular to you. Just keep your head down and be open-minded.
Ep 47 Telling your story with a Career Portfolio; How to build one and what should be in it
Listen to this episode so you can create a portfolio and put the right type of information in it.
You should listen to this episode, if you still spend more time rambling instead of giving relevant information about your career achievements. I broke down this process in detail in a career masterclass. Catch the replay at www.visibleatwork.com/masterclass
Send your questions to hello@visibleatwork.com
Ep 46 Why your past Career Story plays a Role in Your Future PT2
Plus why companies want diverse candidates but they also want to be sure they get the right type of diverse candidates.
I share insights into what the companies are thinking but don't want to tell you and how you can use it to your advantage and where to start from.
If you catch this episode first, then listen to Ep.45, then come back to listen to Ep 46. OR You could listen to this first and go back to Ep 45 because everything is connected!
I broke down this process in detail in a career masterclass. Catch the replay at www.visibleatwork.com/masterclass Send your questions and comments to hello@visibleatwork.com
Ep 45 Why your past Career Story Plays a Role in your Future
Everyone has a story but sometimes we think our story is too messy, too plain to even share.
In this episode, I explain why your past story is important using the UNDERDOG to TOPDOG methodology by bringing past events in the economy to the fore and how that can translate to our careers as well.
Send in your questions to hello@visibleatwork.com
Ep 44 Rethinking a New Quality of Life with Dayana Rebolledo
Starting all over in a new country often brings us to confront our fears and so many other aspects of life. This is what happened to Dayana Robolledo when she moved from Venezuela to Canada at 17!
She's now a Marketing and Project Manager in one of the biggest Fortune 500 Consumer Package Goods business in the world, and also a life coach. Dayana shares the bold decisions she took to get there and how learning English didn't stop her from achieving her dreams.
You'll learn that :
- How not to be afraid to get your foot in that door no matter the position you are going for.
- Being self conscious about your accent is not the answer, but finding ways to love that unique aspect of yourself, because it is what makes you different. Embrace it, see it as more of an advantage than a disadvantage.
- As an international professional, your career might not look like a straight line, it might look like a sketch but you'll get where you are going.
Connect with Dayana on LinkedIn here
Ep 43 How to Build Momentum with your career goals
Motivation is never enough to push us through the New Year highs and lows but there's a way to build that momentum even when its not convenient.
On this solo episode, you will realize that the same principles your bank offers you on growing your income can also be used to grow your career!
In fact, It can keep you striving for more when motivation has long disappeared.
I'm routing for you and I want to see you win.
Feel free to send your questions to hello@visibleatwork.com
Ep 42 What your Inaction is costing you
Have you ever tried to plan something with a friend and the person always said, "I'll get back to you later" but they never get around to doing it or giving you an answer? And at the end of the day, you stop bothering to include them in any of your plans?
Well, that's how we sound too sometimes when we overthink stuff, self-sabotage, and still feel bad for not doing anything about the information we get on something.
On this episode, calculate the TRUE cost of what your inaction may be costing you. I also mention 3 resources you either spend or waste. Listen to find out.
Resource mentioned: The Tipping Point by Malcom Gladwell
Send your questions to hello@visibleatwork.com
Ep 41 Ways to ditch the "New Year Goals" overwhelm
New Year, New You? Is it?
Does it feel like a New Year? Whether we "feel" it or not , I welcome you to 2021 to kickstart season 2.
Instead of listing goals, I took a different route to share how I've been intentional in the new calendar year so maybe it would give you a different perspective on your new year goals.
Our career strategies and tips will kick off next week, to leave a question, email hello@visibleatwork.com
Ep 40 Why an Additional Degree is not Enough for Career Advancement
There is nothing wrong with that! At the same time when you dig deeper, you are only dealing with the symptoms and not the root cause of your lack of opportunities.
If you are struggling to use your degree and skills to the fullest capacity as you envisioned, then maybe you need a different approach.
Before you get another degree in the new year, listen to this episode.
To end season 1, I wrap up with a solo episode on:
Why having another degree abroad is not enough
What you need to do with the one you have
How you should plan for the degree if you have to get another degree
Ways to get other degree(s) or certification to improve your career advancement. Want more strategies? Download the free E-Guide here www.visibleatwork.com/start
Ep 39 Building a professional footprint online using TikTok with Tayde Gonzalez
Having moved from Mexico to California as a young girl, she experienced first-hand how her foreign experience as a Spanish speaking lady, gave an opportunity to work in product design in the fashion industry to travel around the world.
We are reminded to "always be proud of your culture and were you come from, you never know what door it can open for you".
Beyond work, Tayde shares how the world is changing with the way we learn and view professionals and how we can tap into the search engine and discovery abilities available with TikTok just by teaching the very basic things.
You can connect with Tayde on Instagram and TikTok as "thesirioftiktok"
www.instagram.com/thesirioftiktok
Ep 38 Important Phases of Career Planning Abroad
Do you want to know what areas to focus on during your career planning abroad? Then this solo episode is all about understanding how your knowledge of planning comes with a responsibility of what phase to know where you are and what you should focus on during each phase.
Want to learn more? Visit https://www.visibleatwork.com/start
Have questions? Send them to hello@visibleatwork.com
Ep 37 A tribute to the girl child and her career
Ep 36 Why Career Planning Abroad is important
Having a career planning strategy this last quarter can give a great headstart in 2021. On this solo episode, I breakdown different ways your career planning can help your next move beyond a job search. We also got to celebrate 1,000 + downloads!
Feel free to send your questions to hello@visibleatwork.com
Want to learn more? Visit https://www.visibleatwork.com/start
Ep 35 Keeping the same career across 3 continents with Karla Fraser
She speaks about international students needs and how to adapt and also reminds us what to do when in doubt after you move.
Remember why you moved.
Plus how to build a community for support.
Family support is very important too and how to take advantage of activities that will help you stay grounded.
Ep 34 3 Things stopping your Career Abroad
seek career perfection.
Ep 33 Finding your voice abroad- Get credit for your work
Even though it is necessary, it doesn't come naturally to a lot of foreign trained professionals who grew up in being modest about your achievements.
On this solo episode, finding your value in a new country is important as it is one way for you to stand out for the work you do in your career.
I show you how to:
- Why getting the credit when you've done the work reduces the likelihood of bias to question your abilities. If you don't choose You, how would others choose you
- Identify the metrics to lookout for and analyze your progress
- State the facts- At least one outcome about what you did on the project
- Have a conversation with yourself to reflect your strong points or room for improvement
If you want a Career Abroad Audit, use this resource. You could also get a 30 minute FREE personalized Career Abroad strategy call with me.
Don't forget to rate and subscribe. Feel free to email us hello@visibleatwork.com
Ep 32 How to Excel on a Team Panel Abroad
In this solo episode, I discuss how to excel on a team panel when working abroad.
There are three (3) ways to know who you should expect on a team panel and how to excel when presenting to such people. You can also apply this strategy during virtual and in-person meetings.
- Find out the type of people on the panel; this way you can know how best to get their attention and relay your message.
- Always remember to finish up your meeting with how it fits into the OKR Organization's Key Results.
Send your questions to hello@visibleatwork.com
Ep 31 Adapting to a Foreign Culture Abroad with Dr. Yusuf J. Ugras
This episode is a full circle moment for me in training about Work Cultures. I interviewed my former professor, Dr Yusuf Ugras, Ph.D who is faculty with the MBA program at La Salle University Philadelphia and has consulted for several multinational organizations and educational institutions on working professionals and international audiences. Dr. Ugras brings over 30 years of academic experience.
He has made presentations at various conferences including UPCEA, AACSB International, Mid Atlantic Association of Colleges of Business Administration (MAACBA), American Accounting Association, European Management Accounting Conference, Management Accounting Research Symposia, and Philadelphia Controllers Conference.
He has also provided assistance to several universities in improving their adult, and graduate programming. He has served as President of the American Accounting Association – Mid-Atlantic Region, as well as several positions with the Institute of Management Accountants. Most recently, he has served in the leadership positions with University Professional Continuing Education Association and American International Recruitment Council.
Dr U! As we fondly call him discusses how to adapt to foreign cultures.
- Because you are most likely to encounter people from that culture.
- He reminds us that with globalization and international companies having teams around the world, you don't have to travel to another country to experience their culture but interacting with your coworkers who comes from a foreign culture is another way to experience that culture and how that can improve your productivity
Ep 30 Re-branding your Transferable Skills
It takes intentional to rebuild your transferable skills but it all starts with re-branding your professional experience as transferable skills.
On the solo episode, I breakdown the different steps to re-branding your skills.
Before you start, remember that personal branding equals reputation management
Always build a link between your skills and specialization in your old role and your new role
Have confidence in your transition- You did before, you can do it again
Build a new narrative for yourself
And don't forget to Re-introduce yourself in a new way.
Enjoy! If you want a deeper dive to help you, contact us for personalized sessions at www.visibleatwork.com
To join the community, subscribe to our mailing list
Ep 29 How to kickstart being a Leader without the title yet Abroad
On the solo episode, I discuss 3 ways to start exhibiting that leadership material even without a title yet. I say "yet" because you'll get there soon enough.
You've got this.
Listen and commit to the process.
1. Engage in high leveraging activities in your role.
2. Document a lot! Documenting is important this way you will be able to keep up with your achievement and skills acquired to progress your career abroad.
3. Build your personal brand!
you can still join the 2 Day public speaking challenge here bit.ly/speakingnow
Ep 28 Why Your Silence could be Killing Your Career Abroad
Ep 27 You are the Product Abroad Interview with Ravi Jayagopal
Ep 26 Using grit to succeed abroad Roman Prokopchuk
He also opens up about dealing with life situations.
"Each rough experience that we go through in life prepares us for the next rough experience".
Ep 25 Explaining a Gap on Your Resume with Sonal Bahl
Sonal Bahl has lived many career lives in one and now helps others supercharge their careers! Originally from India, Sonal has lived and worked in Chile, Uruguay, France and now resides in Belgium. She speaks English, French, Hindi and Spanish and can conduct business in all four!
As a HR manager who has also experienced gaps in her resume to due to moving abroad, she breaks down the strategy to win with what seems like a chicken and egg situation.
If you are in search for local experience in your new location before re-entering your industry, took sometime off for your family, or volunteered and it seems unrelated, you need to listen to this episode!
Sonal shares her own story about how sometimes, volunteering in a new location can be a win-win situation such that you can easily learn the new language while helping others.
Using your connections if you worked for a global company in your previous location.
How not to be afraid or be negative about gap years in your resume but to point it out in a strategic manner.
She was also gracious to share a Masterclass video she did about explaining Gaps in your Resume
Find Sonal on LinkedIn Here
Ep 24 How to be result oriented in your work Stan Van Workum
Stan's journey from growing up in Netherlands, schooling in Sweden to work in New Zealand is admirable as he discusses his goal to work for one of the Big 4s in consulting to ultimately growing his own technology company abroad.
He reminds us to:
Never give up!! regardless of the number of times you've been rejected.
Know that the best way to improve communication skills is by practicing,
Not turn down opportunities that'll help you improve on your skills.
Be encouraged to take care of our mental health and stability.
Send your questions to hello@visibleatwork.com
Want to know how to succeed once you start working abroad? Watch the free Masterclass to get career success while working abroad.
Ep 23 When you need to re-certify to practice Abroad. How Moyosore Balogun did it 1.5 years!
Having the right to practice in a new location takes a lot of resilience, courage and focus. This is exactly what Nigerian trained lawyer, Moyosore Balogun in less than two years.
Moyo tells everything about her transition from schooling to understand Canadian work culture
What she did when her professor felt she wouldn't pass her exams or qualify
Moyo always advices us to ;
Always reject negative opinions, you can never know until you've tried.
Never be too shy to ask for help,
Find ways to network especially if you are in a new environment.
Send your questions to hello@visibleatwork.com
Want to know how to succeed once you start working abroad? Watch the free Masterclass to get career success while working abroad.
Ep 22 Making the minority experience transparent in Corporate.
Our guest, Toby Egbuna co-founded Dyversifi- An anonymous career insight platform for diverse employees for other minorities to learn what how to succeed at a certain company and what it’s like to work there.
We discuss Toby's personal experience as a minority in corporate America.
The dichotomy of being a 1st generational immigrant- Understanding the complexities of seen as not being African enough or being American enough.
How your minority/diversity experience is different from person to person and can also come with opportunities.
To share your experience as a minority on Dyversifi, check it out here
Don't forget to Subscribe, Rate and Review your favorite episodes.
Send your questions to hello@visibleatwork.com
Ep 21 Leading Global Teams- How to succeed working Abroad with Travis Ames
Managing a globally diverse team is interesting and also comes with a sense of responsibility.
On this bonus episode, Travis Ames, Vice President Consumer Devices at Microsoft Canada discusses the importance of building trust before visibility and his personal experience also while working abroad.
Key Takeaways:
Find ways to stay relevant in a team by constantly looking for areas where you can make a difference even beyond the scope of your core job.
Always take time to learn new skills beyond your core job. This way it'll be easy to fill in any skill gap and thus remain relevant.
As a team leader, optimism is one characteristics helps keep a team together.
To learn more about Travis, connect with him on LinkedIn.
If you like the episode please rate, review and subscribe!
Ep 20 Why Credibility is the New Currency Post COVID-19
What you need beyond money in this pandemic is another type of currency. The one that will be a hedge against the changes.
The credibility to maintain your role as an essential asset to the organization and the credibility to find better opportunities in the midst of a "scarce" job pool right now.
Also, get the BONUS follow-up tracker to help you build your credibility currency here https://bit.ly/credcurrency This is the currency you need to spend beyond money. Find out how.
Send your questions to be answered in AMA Sessions to hello@visibleatwork.com
Ep 19 Building a Crisis Plan for your Career
Today's crisis might be the best foundation to plan ahead of another crisis.
On this episode, i share a crisis framework you can adapt to your career. Happy International Worker's Day!
Keep sending your questions to hello@visibleatwork.com
Ep 18 My boss thinks i'm not working hard enough!
Ask Me Anything sessions are on! Send your questions to hello@visibleatwork.com
Ep 17 How do i deal with my emotions about my career in COVID-19
Ask Me Anything sessions are on!
Send your questions to hello@visibleatwork.com
Podcast Update
NO more podcasts? or There's more?? Listen to find out what's new.
The email to reach out once again is hello@visibleatwork.com
Ep 16 Moving for love? Mindset shifts to keep you motivated
When moving is the best decision for your family. How do you manage that with rebuilding your career and getting your mindset to a place that fuels your confidence for the future?
Celebrity Chef, Helen Flitcroft left it all behind in Australia to start a a brand new career in New Zealand that she never expected. She attributes her success to a mindset shift and how foreign professionals can tap into it.
Helen combines the MAP and Magnetic Mind methodologies with other success coaching strategies to bring about swift internal change and drive meaningful action.
Connect with Helen on the league of champions Facebook group
Ep 15 How to create more opportunities in a new country with Tina Varughese
Accomplished cross-cultural trainer and International speaker, Tina Varughese reveals why newcomers have a hard time to get opportunities and how they can create opportunities for themselves instead of waiting on the sidelines.
She also talks about her personal motivation for one of her favorite talks- 50 shades of Beige and how she's also a 2nd generation immigrant although born and raised in Canada, she knows the struggle her parents faced when they came to Canada in the 60s.
Nevertheless, she believes that you can build a skill set to make you more accessible and well-rounded.
Why you need a growth mindset and how to open your network beyond socializing with people from your country of origin.
Connect with her on https://www.tworksforyou.ca/
Ep 14 Creating a new role in a new country and smashing targets with Tracey Zhang
Have you ever thought about creating a role that didn't exist for yourself? Then listen to how Tracey had personal plans to relocate then she did the smart thing. Instead of packing up and leaving on a whim, she got her company to create a role for her in the new country.
Tracey not only moved, but met and exceeded her sales targets in this new region and manages a list of other clients in that region. She opens up about her move from Hongkong to Vancouver, what keeps her motivated as a remote worker and how she built business relationships in a new country.
Connect with her on LinkedIn
Ps. Doors are now open to join the Visible at Work Career Visibility Accelerator. Visit www.visibleatwork.com
Ep 13 Get a job in 1 week without applying! Make bold moves in your career in a new country
Nicole Nyasaha is a recruitment consultant who is originally from Zimbabwe. She spent a decade schooling and working in Malaysia before making the leap to Canada. With her personal strategy and sleek outreach, she got a top job she desired within 1 week of arriving Canada!
Hear how she did it and how you can apply it to your next move this year. Also, she advises minorities on how to use the "diversity slot" offered and turn it around as a best platform to show your credibility as a professional.
You can reach her on Instagram - glitsxgrace
Her website https://www.glitsxgrace.com/
EP 12 Finding Gratitude when Everything Goes Wrong
Craig Dias reminds us this season of why we should be thankful!
Moving from London to New Zealand. Craig is on a kidney transplant wait list for 7 years but that does not stop him from working, starting a new business through the use of social media and entering a new industry in real estate.
One day, he gets that life-changing phone call, gets a transplant successfully, recovers from surgery without any relapse, passes his licensing exams and STILL wins rookie salesperson of the year in the same year by selling 11 new properties.
If you're still thinking about how bad your year has been, be encouraged by Craig's journey and remember the fact that we are still here, making mistakes, working , side hustling, building relationships and have good health is a blessing we shouldn't take for granted.
EP 11 Would you work as the only foreigner in a location? Hear Daeyna's story about turning her mess into a message
Daeyna learns a new language in the middle of her divorce and moves from Jamaica to Japan to start a new life as an English teacher to join the Japan Teachers Exchange Program. After moving , she found herself as the only foreigner and only black woman on an island of 4700 people!
Although there were several instances of culture shock, Daeyna believes that transitioning her career and a new location turned her mess into a message. She is also the host of She's a Mess podcast.
On this episode, she discusses
The cross-cultural difference in work styles- The Japanese two faced Tatemae and the Honne "Saying it as it is versus the two-face of not letting you feel upset".
How not to be blindsided during a transition
What to do to change the way you see yourself so you can help others.
EP 10 Brittney Oliver-From 100 Interviews to Business Founder
Although she's American, Brittney Oliver understands the burden that comes with being different.
Having turned her own lemons of going through 100 interviews despite being highly intelligent with internships in New York under her belt, she takes us through her journey from seeking opportunities to creating opportunities.
She was recently listed by Forbes as one of the "Nine Black Women Leaders Dedicated to Empowering Others".
EP 9 The foundation of your financial habits
From working 7 days a week, no rest and more bills. Ramon decided to become interested in financial education not just for his personal freedom but to help people make better choices for their future.
Today's guest is also passionate about money! Although he began a career in Nursing from the Philippines, he moved to Canada as an international student, re certified in a different aspect of the healthcare industry. Every weekend, he takes the time building a community by teaching people about the basics of better financial planning.
Ramon Gahob Jr. opens up about his personal and work journey and also discusses:
What to practice to set new habits
Getting help to maintain your financial planning
What you need that can become an incentive to plan for
And how he still manages to do all this things as an introvert!
Ep 8 Secure the Card- 5 things to build your credit score when working in the US
Although she is an IT professional based in Florida, Ibukun's passion about saving money and building a good credit score in a country where she had no credit history led her to start the 10MinuteFinancial Guide movement.
Beyond her day job, she spends time helping others gain financial freedom so they are not tied to jobs they hate, or have to endure more stress due to money issues. Studies have shown that 25% of employees report that issues with personal finances have been a distraction at work.
On this episode,you'll learn how:
A client she helped went from 10 credit cards with $38,000 in debt to a reduced debt of $8,000 and now boasts of $12,000 in savings in 6 months!
5 things to help your credit score in the US
Why you shouldn't depend on the credit card for your survival.
How you can use it to get good debt when you need it in future.
The joy of delayed gratification and contentment
What she splurges on!
Ep 7 Bay Simpson- Side hustling and working with a global mindset
We live in the "gig economy" where people trade their skills for money beyond the traditional 9-5 job with a side hustle. This is real work and you may have been thinking of starting one so listen to how our guest, Bay Simpson is killing it!
After a series of layoffs from her past corporate roles, Bay Simpson was motivated to begin a side hustle and now she helps other women do same while holding down a 9-5 job.
She also discusses how her curiosity and passion for personal development paid off when she moved from Accounting in the US to become an IT Business Analyst before stacking up a side hustle to also offer trans formative strategy sessions for others in Toronto, Canada.
Bay admits that running a business alongside a full-time job comes with its own learning and she is willing to help us succeed you are game! Listen in.
Ep 6 Nick Noorani- Working in Canada? 3 things you NEED to do
If you have ever read the Canadian federal government's guide to immigration for newcomers, then you are about to listen to the writer! Nick has dedicated his life to help immigrants succeed in Canada especially as he moved after a successful career in Advertising and Marketing with international experience in 3 countries but still faced challenges.
Nick reinvented himself, has become a renowned author, publisher of Canadian Immigrant magazine which changed the media landscape forever by focusing on immigrants who succeeded. In 2009, Nick created the Top 25 Canadian Immigrant award - Canada's first award recognizing immigrant contributions to Canada and he also sits on several boards volunteering his time and expertise.
If you had a long career prior to your move and need to reinvent yourself or just need to stay on course in this journey then you should listen to this episode.
Nick reveals three things you should do once you start working in Canada and how he enjoys playing Grandpa to his favorite little angels
Small Talk when you're different
Who hates small talk? Uuurgh
There is this hype about small talk that you should find common things to discuss but when you are different and still need to get a hang of your new environment, how do you get into the conversation easily?
On this episode, you'll learn what small talk with a difference is, how you can pick on it as an introvert, ambivert or extrovert and what you can't afford to do even if you hate small talk.
Try it and see how the tables will turn in your favor! If you found this useful, let your friends in by sharing the link. also, don't forget to subscribe and leave a review.
Guest episodes start next month!!!
Did i say something wrong? The social awkwardness of professional networking PT.2
You've heard great things about trying storytelling but what about the stories you shouldn't be telling?
There are 10 things you should tread lightly on when professionally networking as a global citizen. What might sound cool to you could be hurtful to other people. This doesn't apply only within the office but also "business settings" and other social meetings when connecting with people.
The social awkwardness of professional networking
Do you want to change about the way you network professionally? Then listen in to see how not sharing enough could make you seem awkward.
Often times the awkwardness comes with the silence, but you can learn how to have stories prepared and what kind of stories to tell when the opportunity arises in a professional setting.