Forever Forward - Facilities Management, Asset Operations & Maintenance and beyond!

Welcome to a solo episode by Founder & CEO Umesh Bhutoria on the State of Facilities Management in the UAE - as of 2023. This episode brings you six predictions for the future of the industry, based on Umesh's interactions with leaders, experts, and customers in this up-and-coming Middle East country.

Hey FM leaders! Are you 'being digital' or 'doing digital'? What's the difference? 

In this episode, Umesh welcomes Marco Bonelli, Digital Lead at VINCI Construction UK to explore new developments in Building Information Modelling (BIM), digital twins for enhanced O&M, and everything that can move the needle beyond the construction phase. 

With 10 years of experience in the construction industry, Marco takes us through his journey of helping improve workflows and efficiency for teams and shares how to bring the most impact from digital to deliver better, faster, and cheaper.  

You're in for a treat as the speakers discuss BIM and digital twin adoption in the UK, the core users of these technologies, how they connect the worlds of building design and building operations, and the cultural barriers we need to overcome going forward.

In all of this, both Umesh and Marco wholeheartedly agree on the importance of teamwork and community in enabling more than what's possible and that making a positive impact in the lives of people is the biggest success there is. 

Welcome to a special episode on Net Zero - Opportunities and Challenges for Facility Management Companies. In the podcast episode, we are going to cover the next phase of opportunities in the facilities management space, as well as key areas to concentrate on as you begin your net zero journey.

We are also touching on Michael’s career accomplishments in various sectors including facility management space and discovering how building management system plays an important role in cutting cost and achieving net zero emissions. And ending this podcast episode with a rapid-fire round.

Hello everyone, welcome to the latest episode on How FM Teams Can Demonstrate the Impact of Every Proactive Measure. In this episode, we'll begin by talking about challenging factors for facility managers in showing customers or other stakeholders, the value of the small proactive measure.

Let's start with some pointers from Umesh's professional experience. In addition, we go in-depth with six steps that expand a framework for establishing a baseline and enhancing those actions.

Hello everyone, welcome to the latest episode on State of Asset Management in Australia. In this episode, Jeff Sharp discusses significant work throughout his career in various sectors including asset management as well as emerging trends in enterprise asset management in Australia compared to the rest of the world.

Addressing how the key drivers ‘Cost Saving’ and ‘Sustainability’ influencing change in the EAM markets in Australia.

We delve deeper into various sectors in Australia that have the most potential for transformation and provide some recommendations which are there for organisations beginning their transformational journey.

Hello everyone, welcome to the episode on What’s Missing From the Technology Stack of ESCOs and RESCOs? In this episode, Umesh Bhutoria discusses a subject that is slightly different from facility management space.

Let's start with how the majority of transformational movements—where ESCOs and RESCOs are playing a big role—are taking place in the areas of net zero and sustainability. We also go further into two distinct aspects that have been traditionally receiving the most focus.

Addressing core elements that ESCO and RESCO should have in their entire stack, as well as, at the end, how the technology stack is very similar to that of a facilities management or asset management companies.

Hello everyone, welcome to the episode on State of Facilities Management in UK. In today’s episode, Umesh Bhutoria highlighted the three key talking points which are reliability, energy and sustainability.

A deep dive into Umesh's visit to the UK as he condenses what he witnessed, including a huge linkage between operations, maintenance, and energy, FM companies might be prepared for Performance driven contracts over 24 months covering why they want to win rebids and avoid being market tested.

Understanding how the UK and UAE markets differ in terms of the discovery phase and how different sectors decide between build vs buy when considering the best option.

Welcome to the episode on It's difficult to look beyond incumbents, but here is why you should. Most of the FM leaders are familiar with the pros and cons of using the analytics packages from BMS or incumbents versus what's the best available in the market for the future?

In this podcast episode, we'll discuss how FM teams may prepare for the future by helping companies in cutting costs and running leaner, more efficient operations and maintenance while removing the strong disconnect.

Umesh Bhutoria addresses three pros and cons, including how there is no hassle in integration, why it's fundamental for FM leaders to communicate long term goals across the organisation, and how cost plays a vital role.

Hello everyone, welcome to episode on FM Service Delivery Tech Stack | Present & Future. In today's episode, Umesh Bhutoria and Bart Holsters discussed the importance of having a clear goal in mind and a roadmap in place before adopting more technological innovations.

Addressing the essential factors such as deploying solutions that improve operational efficiency while lowering costs, integrating multiple applications specialised in certain areas based on the needs of the client, and understanding that it's not about the technology stack but how people utilise it.

Hello everyone, welcome to the single episode on Moving beyond CMMS and CAFMs. In today’s episode, Umesh Bhutoria highlighted the transition facility management firms are going through and suggested ways to prepare to maintain their edge over emerging companies.

Addressing whether we still need to search for IWMS+ or IWMS 2.0? One that is an extension of the original version or the completely net set of tech stack as well as why FM can’t leave technology to service providers.

Understanding why is there need to rethink on Technology stack  and some challenges in business as usual processes.

Hello everyone, welcome to single episode of BUILD, BUY or BOTH 'Reading #CXOs Mind'. In today’s episode, Umesh Bhutoria and Paul Bogan are trying to understand what’s really brewing in the minds of CXOs and how to approach the applications and tools while building a tech stack.

Addressing the key aspects which are leveraging technology to draw value across the supply chain as a key differentiator and how industries and end customers both are driving the demand for the digital transformation.

Understanding the major aspects of the idea Tech stack, including mobile capabilities, lifecycle modelling, and built-in or plugin options for asset performance management.

Hello everyone, welcome to the single episode on 5 Things to Remember Before Starting with Remote Asset Monitoring. In this episode, we'll discuss the need of planning ahead of time before getting started, as well as how to make an informed decision by connecting remote monitoring strategy to business value.

Let's start with how focusing on a limited outcome rather than multiple outcomes can determine success as well as how choosing a diverse mix of critical and non-critical assets can assist in the next step. We'll also go over factors that can help determine success, as well why having a portfolio in mind rather than just one site is essential.

Hello everyone, welcome to the latest episode on Asset Performance Management Strategy | Present & Future. In today's conversation, Umesh Bhutoria and Derren Mccredaie are going to talk about why experience and data plays a key role to stretch engineering limits, as well why rethinking the right APM strategy is essential as technologies evolve & client expectations in terms of both experience and operational cost rise.

A deep dive into Derren's perspective on Holistic asset performance management, including his suggestion to start with pilot projects rather than a complete transformation, as well as the significance of demonstrating APM use cases and pursuing those who are further up the ladder.

Hello everyone, welcome to the latest episode on Rise of FMTech. In this episode, Cindy Hermsen discusses how she came up with the idea for the global Alliance of facility management innovators, as well as how facility managers must go beyond cost aspects of innovation and look at the intangible value of technology.

Understanding the unique term 'Convenience Revolution' and why Cindy indicates Start-ups are built with the 'convenience revolution' mindset.

We delve deep into key insights such as how technology can add more value to the facility management and startups having a unique approach towards digitalisation and tech asset maintenance.

Hello everyone, Welcome to the third and last episode of Augmented Facilities Management - Digital Ecosystem and Collaboration. Umesh Bhutoria and Salvatore Cataldi begin this episode by discussing operational aspects and describing the human-centred approach in depth.

Addressing how blue collar and white collar workforce must work together, how current data collection techniques may be improved to benefit facilities management, and what factors influence technicians willingness to join transformational journey.

We also delve deeper into why facility management services can't continue to be delivered in the same manner they were, why inclusive transformation is essential, and why the entire ecosystem needs to work together to drive change.

Hello everyone, welcome to the first episode of the Augmented Facilities Management - Digital Ecosystem and Collaboration. In this episode we set the context and provide background on digital collaboration, transformation, smart buildings, IoT, and the human-centric version of it.

Umesh Bhutoria and Salvatore Cataldi are touching on the human centered approach which is fundamental while moving towards digitalisation, how transformation will not only increase opportunities but also challenges as well as why setting a timeline is essential.

Addressing the major insights about digital collaboration having only upsides and no downsides, as well as the necessity to bridge the gap.

In this episode, we'll start by talking about some of the significant changes in the Middle East markets at the intersection of facility management and digital transformation, as well as some of the highlights from my trip to Dubai, where I spoke with several FM leaders.

Let's get started with how most of the FM companies are talking about digital transformation while having the goal of getting to the same place with different viewpoints and techniques. We also delve deep into two distinct types of trajectories, outlining how FM firms should map out problems and then look for solutions, and detailing how ESG has become a big talking point.

Addressing the factors why FM companies in the Middle East should get started on their transformative path and how it will make a difference after Expo 2020.

Welcome to the newest episode on What Digital Twin Means for the Facility Management Space. In this episode, we are going to cover Balazs experience at OrthoGraph which delivers a state-of-the-art digital twin backbone solution, as well as how a facility management company should approach the complete terminology.

We are also touching on the Christmas tree analogy, the use cases FM companies can really look at solving, addressing the term ‘operational beam’ and why graphical inventory is a vital part in the usual business model.

Understanding the essential features of converting past documents into clear presentations while saving time and money, how a robust API can assist in the integration process, and highlighting one of the primary advantages, which is the three count digitised buildings with zero documentation while jumping to digital twin backbone.

Hello everyone, welcome to the latest episode on Ever - Changing Landscape of Hard Services. In today's conversation, Umesh Bhutoria and Jordan Kostelac are going to talk about the factors influencing the setting up and growth of hard services, as well as the small differentiators that can be compounded into big differentiators and new regulations around ESG goals.

A deep dive into Jordan's view on the fundamental tectonic shifts in hard services, which revolve around environmental sustainability and governance issues and why is it so easy to understand the consumption side but not the production side.

Hello everyone, welcome to the fourth episode of Output Based Contracts & Specialization – Next Wave of Growth in Indian FM Markets. In today’s episode, Umesh Bhutoria and Tarun Sibal are discussing the most significant change that must be made in the contract management and procurement process for it to work in the output-based model.

Addressing the key aspects which are risk transfer and protocols of ownership while breaking it down to acknowledge if expectation should be on the customer or FM side to bear all the risk.

Understanding the essential factors where one model cannot apply everywhere, anticipating gradual change, addressing structural and functional impact and comprehending the meaning of incentivizing performance while covering the majority of the points and building the context.

Welcome back to the second episode of Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM Markets. In today's conversation, we are going to talk about the growth rate including both soft and hard services, the top three sectors impacting market share as well as the top two crucial aspects of the Indian FM industry, which are labour and technology.

Welcome to the first episode on Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM Markets. We are all aware of some bottlenecks that are keeping the Indian FM Industry from growing but what about its lesser known fact? With the podcast series we are going to cover the next phase of growth which is due to happen in the facilities management space, as well as the possibility of transitioning to output-based contracts.

We are also touching on Tarun's career accomplishments in the logistics and facility management space, including terms like automation, internal barriers, and understanding the playing space, as well as learning about the ratio kind of change where luxury residential is becoming a key part of the FM services space.

To summarise, Tarun highlights two pillars: one is structural, and the other is functional, as well as understanding the push for FM leaders to initiate change in India.

Welcome to the first episode on Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM Markets. We are all aware of some bottlenecks that are keeping the Indian FM Industry from growing but what about its lesser known fact? With the podcast series we are going to cover the next phase of growth which is due to happen in the facilities management space, as well as the possibility of transitioning to output-based contracts.

We are also touching on Tarun's career accomplishments in the logistics and facility management space, including terms like automation, internal barriers, and understanding the playing space, as well as learning about the ratio kind of change where luxury residential is becoming a key part of the FM services space.

To summarise, Tarun highlights two pillars: one is structural, and the other is functional, as well as understanding the push for FM leaders to initiate change in India.

Welcome to the first episode on Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM Markets. We are all aware of some bottlenecks that are keeping the Indian FM Industry from growing but what about its lesser known fact? With the podcast series we are going to cover the next phase of growth which is due to happen in the facilities management space, as well as the possibility of transitioning to output-based contracts.

We are also touching on Tarun's career accomplishments in the logistics and facility management space, including terms like automation, internal barriers, and understanding the playing space, as well as learning about the ratio kind of change where luxury residential is becoming a key part of the FM services space.

To summarise, Tarun highlights two pillars: one is structural, and the other is functional, as well as understanding the push for FM leaders to initiate change in India.

Welcome back to the 2nd episode of State of Facilities Management in South East Asia! Series being co-hosted by James Jessup and your's truly.

Welcome back to the 2nd episode of State of Facilities Management in South East Asia! Series being co-hosted by James Jessup and your's truly.

Welcome to the first episode of the State of Facilities Management in South East Asia. In this episode we set the context and background on how the FM markets in SE Asia are vs the global markets, in terms of growth rate, barriers and outlook.

We also dive deep into the fact that Singapore is the lighthouse in SE Asia when it comes to FM markets, Thailand and Malaysia sort of fall behind the curve.

All in all, exciting discussion and context setting for all the future episodes.

As mentioned please find the link of McKinsey blog on FM Sourcing mentioned in the episode- https://www.mckinsey.com/business-functions/operations/our-insights/six-emerging-trends-in-facilities-management-sourcing